ATICA MC DTC Series User manual

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USER MANUAL
MC DTC Series

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Copyright
Matica
July 2022
All rights reserved
Copyright Notice
Users must respect the copyright regulations applicable in their own respective countries. Photocopying,
translation, reproduction, or transmission of this manual, in whole or in part, for any reason and using any
electronic or mechanical means whatsoever, without the prior written permission of the Manufacturer is
strictly forbidden.
All contents of this manual are subject to change without prior notice.
The Manufacturer accepts no liability for any errors that may be found in this manual, or for any loss or
damage that may arise accidentally or as a result of diffusion or use of this manual.
Trademarks
All other trademarks are the property of their respective owners.
Printer Warranty
Refer tothe warranty statement provided with the printer for the warranty terms andconditions, and
its limitationsofliability.
Environmental Impact
Matica is committed to reducing the environmental impact of its products through improvements in
energy efficiency.
1. FOR CUSTOMERS IN THE EUROPEAN UNION (EU) and UK
The disposal of electric and electronic devices as solid urban waste is strictly prohibited: it must be
collected separately. The dumping of these devices at unequipped and unauthorized places may
have hazardous effects on health and the environment. Offenders will be subjected to the penalties
and measures laid down by the law.
TO DISPOSE OF OUR DEVICES CORRECTLY:
a) Contact the Local Authorities, who will give you the practical information you need and the
instructions for handling the waste correctly, for example: location and times of the waste
collection centers, etc.
b) When you purchase a new device of ours, give a used device like the one purchased to our
dealer for disposal.
The crossed dustbin symbol on the device means that:
- it is to be disposed of, the device is to be taken to the equipped waste
collection center and is to be handled separately from urban waste:
- Matica guarantees the activation of the treatment, collection, recycling and
disposal procedures in accordance with Directive 2002/96/EC (and
subsequent amendments).
2. FOR OTHER COUNTRIES (NOT IN THE EU)
The treatment, collection, recycling and disposal of electric and electronic devices will be carried
out in accordance with the laws in force in the country in question.
WEEE Directive (2012/19/EU) for customers in European Union (EU) & The Waste
Electrical and Electronic Equipment Regulations 2013 For customers in the UK

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For Europe
Warning
“This is a Class A product. In a domestic environment this product may cause radio interference in
which case the user may be required to take adequate measures.”
Product contains RF section (or module), compiled with ETSI EN 300 330 V2.1.1 (2017-02)
For US
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:
(1) This device may not cause harmful interference, and
(2) This device must accept any interference received, including interference that may cause
undesired operation.
FCC Caution!!!
•Any changes or modification not expressly approved by the party responsible for compliance could
void the user’s authorities to operate this equipment.
This equipment has been tested and found to comply with the limits for class B digital device,
pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection
against harmful interference in a residential installation. This equipment generates, uses and can
radiate radio frequency energy and, if not installed and used in accordance with the instructions, may
cause harmful interference to radio communications. However, there is no guarantee that
interference will not occur in a particular installation. If this equipment does cause harmful
interference to radio or television reception, which can be determined by turning the equipment off
and on, the user is encouraged to try to correct the interference by one or more of the following
measures:
•Reorient or relocate the receiving antenna.
•Increase the separation between the equipment and receiver.
•Connect the equipment into an outlet on a circuit different from that to which the receiver is
connected.
•Consult the dealer or an experienced radio/TV technician for help.
For Canada
In English:
This device complies with Industry Canada’s license-exempt RSSs. Operation is subject to the
following two conditions:
1) Thisdevicemaynotcauseinterference;and
2) This device must accept any interference, including interference that may cause
undesired operationofthedevice.
In French :
Cet appareil est conforme aux RSS sans licence d’Industrie Canada. Son fonctionnement est
soumis aux deux conditions suivantes:
1) Cet appareil ne doit pas provoquer d'interférences ; et
2) Cet appareil doit accepter toutes les interférences, y compris celles qui pourraient entraîner un
mauvais fonctionnement de l'appareil.
General Note: - This equipment must be used by –Ordinary person / Instructed person / Skilled
person

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About caution symbols:
These cautions indicate the risk of injury or shock or malfunction if the printer is not
operated correctly. Be sure to follow these cautions to operate the printer safely.
These cautions indicate the heated surface & involve the risk of heat injury if persons
touch them with a bare hand.
These cautions indicate where the touch of the surface with a bare hand is prohibited.

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1 Contents
2Product overview...........................................................................................................................6
3 Technical characteristics...............................................................................................................7
4Getting started...............................................................................................................................9
4.1 Front view.................................................................................................................................10
4.2 Operator panel..........................................................................................................................11
4.3 Rear view and bin installation.....................................................................................................12
4.4 LCD display menu options.........................................................................................................13
5Installation procedures................................................................................................................14
5.1 Installing the ribbon...................................................................................................................14
5.2 Card feeding.............................................................................................................................16
5.1.1 Input hopper (automatic card feeder)................................................................................16
5.1.2 Front slot (manual card hopper)........................................................................................16
5.2 Adjusting the card thickness......................................................................................................17
5.3 Connecting the power supply and powering ON the printer.........................................................18
6Installing the software and configuring the printer.....................................................................19
6.1.1 Printer connection through USB........................................................................................19
6.1.2 Printer connection through LAN/Ethernet..........................................................................22
6.1.2.1 DHCP.....................................................................................................................22
6.1.2.2 Static IP .................................................................................................................25
6.2 Uninstall program tabs ..............................................................................................................28
6.3 Tools.........................................................................................................................................28
5.2.2 About........................................................................................................................................28
7Printing ........................................................................................................................................29
7.1 Print setting tab.........................................................................................................................29
7.2 Card front setting tab.................................................................................................................30
7.3 Rewritable card printing option...................................................................................................30
7.4 Card back setting tab.................................................................................................................32
7.5 Mag encoding setting and mag encoding tool tab .......................................................................32
7.6 Laminator..................................................................................................................................33
7.7 Color settings............................................................................................................................33
7.8 Monochrome option:..................................................................................................................34
7.8.1 Resin area extraction.................................................................................................................35
7.9 Printing rest cards using printer menu........................................................................................36
8Printer maintenance.....................................................................................................................37
8.1 Standard cleaning.....................................................................................................................37
8.2 Card path advanced cleaning....................................................................................................39
8.3 Cleaning roller advanced cleaning.............................................................................................40
8.4 Printhead cleaning....................................................................................................................42
8.5 Printhead replacement procedure..............................................................................................43
9Options ........................................................................................................................................45
9.1 Chip encoding (contact and contactless)....................................................................................45
9.1.2 Use of PC/SC encoder wizard to test dual interface in DCP................................................45
9.2 Magnetic encoding....................................................................................................................47
9.2.1 Configuration.....................................................................................................................47
9.3 E-locks & manual lock...............................................................................................................47
9.4 Duplex activation.......................................................................................................................48
10 Troubleshooting ..........................................................................................................................49
10.1 Sensor setting display in LCD....................................................................................................50
11 Ribbons and cleaning kits............................................................................................................51

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2 Product overview
The printer described in this User Guide provides full color dye-sublimation or monochrome thermal transfer printing on standard
CR80 plastic cards. PVC, PVC composite and rewritable cards. PC, PET and ABS cards can be supported with a UcYMCK ribbon
type.
Depending on the model and configuration purchased, it is managed via the driver installed on the computer through USB, Ethernet
or Wi-Fi.
The ribbon carrier that comes with the printer allows the ribbon to be replaced quickly and easily.
Several options are available so to configure the printer for different applications:
•Magnetic stripe encoder
•Contact and contactless smart card encoder
•10/100 Ethernet and/or 802-11 Wi-Fi connection
•Single/exception card feed option
•Locking system for the input hopper, reject bin and ribbons.
MC DTC series features
Note: If upgrades are required, please contact the Matica agent quoting options or kit numbers.
⬤Optional ✓Standard X Not available
Features
MC110
MC210
MC310
Remarks
Rewritable cards
X
X
✓
Magnetic stripe encoding
X
⬤
⬤
Factory fitted
Single side printing
✓
✓
✓
Dual side printing
⬤
⬤
⬤
Kit No. PR10300016
Smart card encoding
⬤
⬤
⬤
Kit No. PR10300003
Automatic feeder
✓
✓
✓
Manual feeder
X
X
✓
Dual feeder
X
X
⬤
Rear eject
X
✓
✓
USB
✓
✓
✓
Ethernet
X
✓
✓
Wi-Fi
X
X
⬤
Single wire encoding
functionality
X
X
⬤
Display
X
✓
✓
Laminator compatibility (inline)
X
X
⬤

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3 Technical characteristics
Details
MC110
MC210
MC310
Technology
Print method
Direct-to-card
Print technology - color
Dye-sublimation
Print technology - monochrome
Resin thermal transfer
Print resolution
300 x 300 dpi (11.8 dots/mm)
Print area
CR80 edge-to-edge
Card path
Short edge
Connectivity
USB 2.0
✓
✓
✓
Ethernet TCP-IP 10BaseT/100BaseT
X
✓
✓
Wi-Fi (factory installed option 802.11a/b/g)
X
X
⬤
Single wire encoding functionality (factory
installed option)
X
X
⬤
Card handling
Input feeder
Automatic
Dual feeder
X
X
⬤
Input feeder capacity
100 cards (0.76 mm –30 mil)
Output stacker
30 card (front)
Rear bin (80 cards (rear)
X
⬤
⬤
Output stacker operation
Both, open or closed while printing
Single / manual feeding
X
X
⬤
Card specifications
Card format
ISO CR80, ISO 7810
53.98 mm x 85.60 mm / 3.370’’ x 2.125’’
Card thickness
0,25 –1,25 mm / 10 –50 mils
Material
PVC, PVC Composite, Rewritable cards.
Polycarbonate, PET, ABS (varnished) –crosscheck with ribbons portfolio
Encoding options
Magnetic stripe encoder
3 tracks, ISO 7811/ JIS II
X
⬤
⬤
Smart card contact chip
ISO 7816-1, 2 (excluding appendix B), 3, 4
PCSC and EMV compliant
⬤
⬤
⬤
Smart card contactless
ISO 14443A/B
MIFARE®, MIFARE DESFire® iCLASS®
ICODE, ISO 14443 A&B, ISO 15693 and ISO
7816
⬤
⬤
⬤
Dimensions and weight
Dimensions (H x W x L)
255,6 x 202 x 405,4 mm
Weight
10 kgs
Power supply
-
Auto-switching external power supply unit with interchangeable power cords
Input 220-240 volts AC, 50-60 Hz, 1.6 A
Output 24 volts DC, 3.0 A

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Memory
RAM
128 MB
User interface
LCD display
X
✓
✓
Locks option
Electronic / manual locks
X
X
✓
Quality standards / certifications
-
RoHS
CE, FCC, cTÜVus, WEEE
Proposition 65 (California, USA)
Sound pressure less than 48 dB (A) in operation mode (ISO 7779)
Operating conditions
Temperature
Min/max operating temperature: 15° / 40 °C (59° / 104 °F)
Humidity
Humidity: 20% to 65% without condensation
Storage conditions
Temperature
Min/max storage temperature: -5° / +70 °C (23° / 158 °F)
Humidity
Storage humidity: 20% to 70% without condensation
Safety
Support for Kensington® security lock
✓
✓
✓
Ribbons
-
Automatic detection and parameter setting
Two level encoding protection
Smart ribbon level memory and management
Smart ribbon optimization when monochrome printing
XPS driver
-
XPS Windows driver (not EDIsecure®) compatible with Windows® (32/64 bits)
XP SP3, Vista, W7, W8, W10, W22 as a standard driver supplied with the
printer
EDIsecure® driver to facilitate integration and service bureau
Software
SDK
Available for system integrators upon request
Warranty
-
Check T&Cs

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4 Getting started
The printer comes with several accessories; check carefully that they have all been included. This list may vary dependingon the
location where the printer will be used and the model or the configuration you have purchased.
The printer is shipped in special packaging designed to prevent damage during transportation.
If any visible damage is noticed upon receipt, or if any of the items listed below are missing, contact your Matica agent immediately.
Maintain the printer packaging intact and store it in a clean and dry place.
Note: If the printer has to be returned, it should be returned integrally with its full original packaging (box, cushions and protective
bags). If it is returned without its original packagingand any components are damaged during transportation, such components
will no longer be covered by the warranty. Matica will also charge for the new packaging which will be required to ship the
printer back.
The following items are included in the various printer models:
Item
Description
MC110
MC210
MC310
Remarks
❶
Power supply
✓
✓
✓
Only use the supplied one
❷
Power cord
✓
✓
✓
Plug type varies dependent on
region
❸
USB cable
✓
✓
✓
❹
Reject bin
X
✓
✓
❺
Ribbon cartridge
✓
✓
✓
❻
USB stick
X
X
✓
❼
Cleaning card
✓
✓
✓
❽
Cleaning swab
✓
✓
✓
❾
Quick start guide
✓
✓
✓
Paper copy

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Functional description
4.1 Front view
The front of the printer is the operator interface and has the following features:
❶
Front slot
For single card manual feeding (not available for MC110 andMC210)
❷
Input hopper
❸
Operator panel and printer status indicator with keys
❹
LCD display
*Not available for MC110
❺
LED lights indicating card availability in the input hopper
*Not available for MC110 and MC210
Off –indicates there is no card available in the input hopper
Red intermittent –indicates cards in the input hopper are running low.
Red –indicates there are cards available in input hopper
❶
❷
❸
❹
❺