Ishida Ac-4000h User manual

IMPORTANT

•Do not carry out installation, operation, service, or

maintenance until thoroughly understanding the

contents of this manual.

•Keep this manual available at all times for installation,

operation, service, and maintenance.

Manual No. 085-7323-08

AC-4000H

SERVICE MANUAL

System Scale Printer

Ishida AC-4000H service ManualIshida AC-4000H service ManualIshida AC-4000H service ManualIshida AC-4000H service Manual

Contents

AC-4000H Service Manual No. 085-7323-08 iv

Contents

CHAPTER 1 OVERVIEW

1.1 Appearance and Name of Each Part ................................................................................... 1-1

1.2 Display ................................................................................................................................. 1-1

1.3 Key Sheet ............................................................................................................................ 1-2

1.4 Printer ................................................................................................................................. 1-2

1.5 Main Specifications .............................................................................................................. 1-3

1.6 Layout of components.......................................................................................................... 1-4

CHAPTER 2 INSTALLATION

2.1 Packed Goods ..................................................................................................................... 2-1

2.2 Installation Environment....................................................................................................... 2-2

2.3 Installing the main body ....................................................................................................... 2-2

2.4 Installing the weigh platter ................................................................................................... 2-3

2.5 Label Loading ...................................................................................................................... 2-3

2.6 Power Cable Connection ..................................................................................................... 2-5

2.7 Power Switch “ON” .............................................................................................................. 2-5

2.8 Customer’s Specification Setup (Initialization, Setup, and Registration)............................. 2-6

2.9 Normal Mode Display........................................................................................................... 2-7

2.10 Label Batch Print Mode ...................................................................................................... 2-8

2.10.1 Basic operation ........................................................................................................ 2-8

2.10.2 Additional functions.................................................................................................. 2-9

2.10.3 Label batch printing on continuous paper................................................................ 2-9

2.11 Scroll Message Display .................................................................................................... 2-10

2.12 Campaign Function........................................................................................................... 2-10

CHAPTER 3 TEST MODE

3.1 Test Mode Menu List............................................................................................................ 3-1

3.2 Test Mode Start .................................................................................................................... 3-2

3.3 Hardware Test...................................................................................................................... 3-2

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A/D check.......................................................................................................................... 3-2

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KEY CHECK...................................................................................................................... 3-4

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DISPLAY CHECK.............................................................................................................. 3-4

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RS232C CHECK ............................................................................................................... 3-5

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APPLICATION PROGRAM No. ........................................................................................ 3-5

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BIOS PROGRAM No. ....................................................................................................... 3-6

3.4 RAM Clear ........................................................................................................................... 3-7

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SRAM CLEAR................................................................................................................... 3-7

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SETUP CLEAR ................................................................................................................. 3-8

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TEST DATA SET ............................................................................................................... 3-8

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APPLICATION COPY ....................................................................................................... 3-9

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BIOS COPY ...................................................................................................................... 3-9

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BOOT COPY ................................................................................................................... 3-10

Contents

v AC-4000H Service Manual No. 085-7323-08

3.5 Printer Head....................................................................................................................... 3-11

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PRINTER HEAD ............................................................................................................. 3-11

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RESISTANCE.................................................................................................................. 3-11

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PRINT USAGE IN km ..................................................................................................... 3-12

3.6 Label Sensor Check........................................................................................................... 3-13

3.7 Total Memory ..................................................................................................................... 3-14

3.8 ROM Switch ....................................................................................................................... 3-15

3.9 Peel Sensor Check ............................................................................................................ 3-17

3.10 Machine Type Check ........................................................................................................ 3-18

CHAPTER 4 SETUP MODE

4.1 Setup Mode Menu................................................................................................................ 4-1

4.2 Starting Procedure for Each Mode....................................................................................... 4-2

4.3 Starting Procedure for Setup Mode ..................................................................................... 4-2

4.4 Label Format........................................................................................................................ 4-3

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LABEL FORMAT No.......................................................................................................... 4-3

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LABEL LENGTH + GAP.................................................................................................... 4-3

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LABEL WIDTH .................................................................................................................. 4-4

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LABEL SENSOR DISTANCE ............................................................................................ 4-4

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LABEL DIE-CUT, CONTINUOUS...................................................................................... 4-4

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STORE NAME, ADDRESS ............................................................................................... 4-4

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FIELD TITLE PRINT ......................................................................................................... 4-5

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PEEL SENSOR ................................................................................................................. 4-5

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TEST ITEM No.................................................................................................................. 4-5

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THERMAL HEAD CHECK................................................................................................. 4-5

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SUBTOTAL LABEL FORMAT No. ..................................................................................... 4-6

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STORE No. PRINT ........................................................................................................... 4-6

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MACHINE No. PRINT ....................................................................................................... 4-6

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LABEL FORMAT EDIT ...................................................................................................... 4-7

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

FORMAT No. + [PLU]........................................................................................................ 4-7

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UNIT ................................................................................................................................. 4-8

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DEFAULT PLU .................................................................................................................. 4-8

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UNIT DATA ........................................................................................................................ 4-9

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NUMBER OF UNITS......................................................................................................... 4-9

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LABEL LENGTH................................................................................................................ 4-9

4.5 POS Code.......................................................................................................................... 4-10

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POS FLAG 8/3 ................................................................................................................ 4-10

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10 DIGIT FLAG 8/13 ....................................................................................................... 4-10

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POS TYPE ...................................................................................................................... 4-10

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BAR TYPE....................................................................................................................... 4-11

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ITF ............................................................................................................................... 4-12

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MANUFACTURE CODE ................................................................................................. 4-12

4.6 Item Code .......................................................................................................................... 4-13

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BARCODE POSITION .................................................................................................... 4-13

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DEPARTMENT CODE .................................................................................................... 4-13

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GROUP CODE................................................................................................................ 4-13

Contents

AC-4000H Service Manual No. 085-7323-08 vi

4.7 Default Data ....................................................................................................................... 4-14

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DATE PRINT FLAG......................................................................................................... 4-14

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USED BY ........................................................................................................................ 4-14

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PACKING TIME FLAG .................................................................................................... 4-14

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EXPIRY TIME FLAG ....................................................................................................... 4-15

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BEST BEFORE FLAG..................................................................................................... 4-15

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BEST BEFORE DATE..................................................................................................... 4-15

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UNIT TYPE...................................................................................................................... 4-15

4.8 Total Mode Select .............................................................................................................. 4-16

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DAILY TOTAL .................................................................................................................. 4-16

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WEEKLY TOTAL ............................................................................................................. 4-16

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MONTHLY TOTAL........................................................................................................... 4-16

4.9 Open Price ......................................................................................................................... 4-17

4.10 PLU Select ........................................................................................................................ 4-18

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SALES MODE................................................................................................................. 4-18

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UNIT PRICE .................................................................................................................... 4-18

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MD (Mark Down) FLAG................................................................................................... 4-18

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MD (Mark Down) PRICE ................................................................................................. 4-18

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FIXED WEIGHT .............................................................................................................. 4-19

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PCS (Quantity) ................................................................................................................ 4-19

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TARE ............................................................................................................................... 4-19

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DATE PRINT ................................................................................................................... 4-19

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USED BY ........................................................................................................................ 4-19

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BEST BEFORE DATE FLAG .......................................................................................... 4-20

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BEST BEFORE DATE..................................................................................................... 4-20

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PACKING TIME FLAG .................................................................................................... 4-20

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PACKING TIME DATA ..................................................................................................... 4-20

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EXPIRY TIME FLAG ....................................................................................................... 4-20

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EXPIRY TIME DATA ....................................................................................................... 4-21

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ITEM CODE .................................................................................................................... 4-21

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BARCODE TYPE ............................................................................................................ 4-21

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POS CODE TYPE........................................................................................................... 4-21

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POS CODE FLAG........................................................................................................... 4-21

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POS CODE ..................................................................................................................... 4-22

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OPEN PRICE .................................................................................................................. 4-22

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EXTRA MESSAGE 1....................................................................................................... 4-22

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EXTRA MESSAGE 2....................................................................................................... 4-22

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EXTRA MESSAGE 3....................................................................................................... 4-22

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COUPON MESSAGE...................................................................................................... 4-23

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LOGO IMAGE 1 .............................................................................................................. 4-23

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LOGO IMAGE 2 .............................................................................................................. 4-23

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LABEL FORMAT No........................................................................................................ 4-23

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UPPER LIMIT.................................................................................................................. 4-23

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LOWER LIMIT................................................................................................................. 4-24

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UNIT TYPE...................................................................................................................... 4-24

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DEPARTMENT CODE .................................................................................................... 4-24

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GROUP CODE................................................................................................................ 4-24

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RESISTER CODE........................................................................................................... 4-24

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COST PRICE .................................................................................................................. 4-25



POP MESSAGE.............................................................................................................. 4-25

Contents

vii AC-4000H Service Manual No. 085-7323-08

4.11 System ............................................................................................................................... 4-26

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SYSTEM ......................................................................................................................... 4-26

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PLU ............................................................................................................................... 4-26

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COMMODITY NAME ...................................................................................................... 4-26

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PRESET KEY.................................................................................................................. 4-26

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STOREADDRESS.......................................................................................................... 4-27

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DATE ............................................................................................................................... 4-27

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EXTRA MESSAGE 1....................................................................................................... 4-27

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OPEN PLU ...................................................................................................................... 4-27

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ITEM LIST ....................................................................................................................... 4-27

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RS232C COMMUNICATION........................................................................................... 4-28

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COUPON MESSAGE...................................................................................................... 4-28

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EXTRA MESSAGE2........................................................................................................ 4-28

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EXTRA MESSAGE3........................................................................................................ 4-28

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TCP/IP COMMUNICATION............................................................................................. 4-28

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OPERATOR NAME ......................................................................................................... 4-29

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TITLE MESSAGE............................................................................................................ 4-29

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ADVERTISEMENT MESSAGE....................................................................................... 4-29

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DEPARTMENT................................................................................................................ 4-29

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GROUP ........................................................................................................................... 4-29

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CAMPAIGN ITEM............................................................................................................ 4-30

4.12 Ethernet Setup ................................................................................................................... 4-31

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IPADDRESS SETUP...................................................................................................... 4-31

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GATEWAYADDRESS SETUP........................................................................................ 4-32

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SUBNET MASK SETUP ................................................................................................. 4-33

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SERVER ADDRESS SETUP .......................................................................................... 4-34

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LOG-IN NAME ADDRESS SETUP ................................................................................. 4-35

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PASSWORD SETUP ...................................................................................................... 4-35

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MAC ADDRESS SETUP ................................................................................................. 4-36

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DHCP SETUP ................................................................................................................. 4-37

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NETWORK STATUS ....................................................................................................... 4-38

4.13 System Timer .................................................................................................................... 4-39

4.14 Password Setup................................................................................................................ 4-40

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REGISTRATION ............................................................................................................. 4-40

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TOTAL ............................................................................................................................. 4-40

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SUBTRACTION .............................................................................................................. 4-41

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SETUP ............................................................................................................................ 4-41

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PASSWORD CHANGE ................................................................................................... 4-41

4.15 Machine Number Setup .................................................................................................... 4-42

CHAPTER 5 ELECTRICITY COMPOSITION

5.1 Block wiring diagram............................................................................................................ 5-1

5.2 Main Board [PK-950B] ......................................................................................................... 5-2

5.3 Connector Specifications ..................................................................................................... 5-3

5.4 PK-229A (A/D board) ........................................................................................................... 5-7

5.5 Lithium Battery ..................................................................................................................... 5-7

5.6 Power Unit (PB-LSF150-S).................................................................................................. 5-8

5.7 PK-232 (TCP/IP) .................................................................................................................. 5-9

5.8 PK-236A (Span switch) ...................................................................................................... 5-10

5.9 PK-240 (DC/DC converter) ................................................................................................ 5-10

5.10 P-862A (Key board) ........................................................................................................... 5-11

Contents

AC-4000H Service Manual No. 085-7323-08 viii

CHAPTER 6 TROUBLESHOOTING

6.1 Error List .............................................................................................................................. 6-1

6.2 Symptom, Cause, And Measures ........................................................................................ 6-4

CHAPTER 7 PARTS REPLACEMENT

7.1 Removing the covers ........................................................................................................... 7-1



Removing the front cover (shop side) ............................................................................... 7-1



Removing the rear cover (customer side)......................................................................... 7-2

7.2 Detaching Internal Parts ...................................................................................................... 7-3



Detaching the keyboard relay board (P-862A).................................................................. 7-3



Detaching the key sheet.................................................................................................... 7-3



Detaching the operator display ......................................................................................... 7-3

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Detaching the customer display ........................................................................................ 7-4



Detaching the power supply.............................................................................................. 7-4



Detaching the span switch (PK-236A) .............................................................................. 7-4

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Detaching the PK-232 (TCP/IP) ........................................................................................ 7-5



Detaching the PK-240 (DC/DC converter) ........................................................................ 7-5



Detaching the PK-229A (A/D board) ................................................................................. 7-6

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Detaching the PK-950B (Main board) ............................................................................... 7-6

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Detaching the load cell...................................................................................................... 7-7



limit adjustment ................................................................................................................. 7-7

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Detaching the thermal head .............................................................................................. 7-8



Cleaning the thermal head ................................................................................................ 7-9



Adjusting the belt tension .................................................................................................. 7-9

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Cleaning the label sensor/peel sensor.............................................................................. 7-9

7.3 Periodical Replacement Parts ........................................................................................... 7-10

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