Atlona AT-AMS-HW Operating and maintenance instructions

Installation Guide
AT-AMS-HW
1
Server Appliance for Atlona Management System
AT-AMS-HW
The Atlona AT-AMS-HW is a hardware dedicated to running AMS. Use the AMS-HW to run the
AMS software with a local display, or anywhere on a network PC. The Atlona Management
System (AMS) is a free, powerful software resource for select Atlona IP-controllable products
in commercial, educational, government and residential environments. It integrates product
conguration, management, and updates to reduce installation time and enable remote support.
Comprehensive features include: automatic search and detection of Atlona products; device
conguration in single or multiple sites; conguration backup, automatic or user-triggered
rmware upgrades, and an intuitive graphical user interface.
1 x AT-AMS-HW
1 x DC 5V power supply
1 x Pair of wall/table ears
1 x Installation Guide
Package Contents

Installation Guide
AT-AMS-HW
2
1 PWR
Indicator will illuminate when receiving
power.
2 DC 5V
Connect the included 5V power supply
here.
3 HDMI OUT
Connect to a display to view device
information or to pull up AMS locally.
4 ETHERNET
Connect an Ethernet cable from this port
to the same network as the controlled
devices.
5 USB
Connect a keyboard and mouse to these
ports to control AMS locally.
Panel Descriptions
1
2 3 4 5
AT-AMS-HW
AMS
PWR
HDMI OUT
DC 5V ETHERNET USB
1 2
34
USB
USB
USB
USB

Installation Guide
AT-AMS-HW
3
The AT-AMS-HW encoder includes two mounting brackets and four mounting screws, which can
be used to attach the unit to any at surface.
1 Position one of the mounting brackets, as shown below, aligning the holes on the side of the
enclosure with one set of holes on the mounting bracket.
2 Use the enclosure screws to secure the mounting bracket to the enclosure.
3 Repeat the above steps to attach the second mounting bracket to the opposite side of the
unit.
4 Mount the unit using the oval-shaped holes, on each mounting bracket. If using a drywall
surface, a #6 drywall screw is recommended.
NOTE: Mounting brackets can also be inverted to mount the unit under a table
or other at surface.
Mounting Instructions
AT-AMS-HW
AMS
PWR
AT-AMS-HW
AMS
PWR
Included screws

Installation Guide
AT-AMS-HW
4
Installation
AMS
The AT-AMS-HW acts as a server for AMS, once connected to the network, it will be accessible
through a computer on the same network or through the hardware using a keyboard and mouse.
1 Connect the HDMI port to a display. The display will load a splash screen that will display
the device name, SKU, and IP address of the Ethernet port.
If there is no local display:
a Plug a USB ash drive into one of the USB ports on the gateway. After 10 seconds,
remove the USB drive and plug it into a PC. Open the text le on the drive, it will have
the Ethernet port IP address.
b Scan the network for the AMS-HW using an IP scanner.
2 Launch AMS.
a If using AT-AMS-HW with a local display, plug in a keyboard and mouse, then press
ALT + TAB.
b If using a network PC, open a web browser and enter the IP address of the AT-AMS-
HW.
3 The AMS Login page will be displayed.
4 Enter the following information on the Login page.
Login: admin
Password: admin
5 Click the Login button.
6 Follow the steps within the AMS user manual to register and set up AMS for use.
1 Connect an Ethernet cable from the network to the Ethernet port of the AT-AMS-HW.
2 *Optional* Connect an HDMI cable to the HDMI port.
3 Connect included 5V power supply to the DC 5V port.

Installation Guide
AT-AMS-HW
5
Connection Diagram
Ethernet
Ethernet
Ethernet
HDMI
HDMI
AV LAN
Room n + 1
Room 2
Room 1
IT Room
AT-HDR-M2C
AT-AMS-HW
PW
HDMI
INPUT
DISPLAY
v
v
AT-HD-SC-500
VOL
HDMIIN 1 VGAIN AUDIOIN
1
2VGA
AT-HD-SC-500
AT-UHD-SW-510W
DC5V HDBaseTIN HDMIOUT
DC5V
HDBaseTOUT HDMIIN
AT-HDR-EX-70-2PS-TX
AT-HDR-EX-70-2PS-RX
AT-HDR-H2H-44M
HDBaseT
AT-HDR-H2H-44M
1 2 3 4
RS-232 IR IN
HDMIIN LAN FW DC24V
SRXTX
OUTPUT1 OUTPUT 2 OUTPUT3 OUTPUT4
AT-HDR-H2H-44M
12
34
POWER
FNC EDID INFO
ENTER
CANCEL
Local Display
HDMI OUT
DC 5V ETHERNET USB
1 2
34
USB
USB
USB
USB
AT-AMS-HW
AMS
PWR
LAN DC24V
HDBaseTOUT
HDMIOUTHDMIIN
DPIN
USB-CIN
23 4
1
RELAY RS-232
TRIGGERI/O
WiFiWiFi AUX
AUDIO
OUT
LR
IN
USB
+
+
C1 COM C2
RXP TX
+
+
USB
USB
USB

Installation Guide
AT-AMS-HW
6
Troubleshooting
Problem Cause Solution
I can’t nd my unit on the
network and when I check
the IP it shows 169.254.X.X.
Unable to locate DHCP
server on the network.
• Check the network switch to
ensure it is DHCP capable.
• Verify the cable is in
good condition and the
connections are secure at the
AMS-HW and the router.
• If a DHCP server is not
available the IP address will
default to 169.254.X.X.
How do I nd the IP of my
gateway.
• Connect to a display using
the HDMI port. The IP will
appear on the bottom right
hand corner of the screen.
• Plug a USB ash drive into
one of the USB ports on the
gateway. After 10 seconds,
remove the USB drive and
plug it into a PC. Open the
text le on the drive, it will
have both Ethernet port IPs.
• Scan the network with an IP
scanner.
I can’t nd a power button
on my gateway.
There is no power button or
power commands.
• The unit will turn on
automatically when receiving
power. If the unit is o, check
the power cable to ensure it
is secure or verify the outlet
by plugging another device
into the same outlet.
• If trying to reset the unit, it
can be reset/restarted inside
AMS on the Tools page.

Installation Guide
AT-AMS-HW
7
Notes

Installation Guide
AT-AMS-HW
8
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