
TROUBLESHOOTING
REBOOT BUTTON FUNCTIONALITY
Reboot
Press button (5 seconds).
Factory Reset Procedure
Press for 10 seconds wait for Green LED flashes and release.
Rescue Mode
Press until Red light illuminates or disconnect power, press and hold the reset button while
applying power.
MS700 AND SPEAKER VOLUME
If you have speakers connected to an MS-700 with the volume at max and the sound is very quiet, the
OHMs settings need to be changed in the software. The MS-700 will be defaulted to 2 OHMS and should
read just when speakers are connected, but if this does not occur increase the OHM setting in the EPIC
MS-700 software and volume will be corrected.
“SIP NOT CONNECTED”
Verify that the SIP settings are correct on the device. Try pushing settings from EPIC again- specifically
from the configure tab, as pushing settings from the devices list does not push SIP settings.
REBOOTING ISSUE
If MS-700 is constantly rebooting and has peripherals plugged in, such as an ITC, it might be pulling too
much power. Try lowering the Nominal Speaker Impedance option in the advanced Audio Settings by
editing the device in the devices list.
NO AUDIO
If there is no audio going through the speakers (bells, paging, intercom, teacher mic) check the audio
output to see if there is any audio passing through there. This can be done by connecting a pair of
wired headphones to the audio out of the MS-700 and playing audio through the MS-700. If you hear
audio through the headphones, it is most likely not a problem with the MS-700 and more related to the
speakers or speaker wiring.
AudioEnhancement.com 800.383.9362
DC-41034.0224