AudioCodes LTRT-94602 User manual

EMS Alarm Guide
Version 3.2
LTRT-94602
In this document the Avaya G860 Media Gateway corresponds
to the Mediant 5000. Only information that applies to the
Mediant 5000 a
pp
lies to the Ava
y
a G860 Media Gatewa
y
.

Notice
This document describes and explains the use of the Element Management System (EMS),
available from AudioCodes. Information contained in this document is believed to be accurate
and reliable at the time of printing. However, due to ongoing product improvements and
revisions, AudioCodes cannot guarantee the accuracy of printed material after the Date
Published nor can it accept responsibility for errors or omissions. Updates to this document
and other documents can be viewed and downloaded by registered Technical Support
customers at www.AudioCodes.com.
© 2006 AudioCodes Inc. All rights reserved
This document is subject to change without notice.
Refer to the current release notes that may be included with your documentation or hardware
delivery.
Date Published: Feb-14-2006 Date Printed: Feb-15-2006

Version 3.2 3 October 2007
EMS Alarm Guide General
Tip: When viewing this manual on CD, Web site or on any other electronic copy,
all cross-references are hyperlinked. Click on the page or section numbers
(shown in blue) to reach the individual cross-referenced item directly. To
return back to the point from where you accessed the cross-reference, press
Alt + Å.
Note: The Element Management System supports the following products:
1. Mediant 5000 Media Gateway and Mediant 8000 Media Gateway
2. Mediant 3000 Media Gateway
3. IPmedia 3000 Media Server
4. Mediant 2000 Media Gateway
5. IPmedia 2000 Media Server
6. Mediant 1000 Media Gateway
7. MediaPack.
Trademarks
AC logo, Ardito, AudioCoded, AudioCodes, AudioCodes logo, IPmedia, Mediant,
MediaPack, MP-MLQ, NetCoder, Stretto, TrunkPack, VoicePacketizer and VoIPerfect, are
trademarks or registered trademarks of AudioCodes Limited.
Customer Support
Customer technical support and service are provided by AudioCodes' Distributors,
Partners, and Resellers from whom the product was purchased. For Customer support for
products purchased directly from AudioCodes, contact s[email protected].
Abbreviations and Terminology
Each abbreviation, unless widely used, is spelled out in full when first used. Only industry-
standard terms are used throughout this manual. Hexadecimal notation is indicated by 0x
preceding the number.
When the term ‘Trunking Gateway’ is used in this manual, it refers to the Mediant 5000
Media Gateway and Mediant 8000 Media Gateway.
When ‘MG’ is used in this manual, it refers to ‘media gateway’.
MediaPack collectively refers to the MP-102 (FXS), MP-104 (FXS and FXO), MP-108 (FXS
and FXO), MP-112 (FXS), MP-114 (FXS), MP-118 (FXS) and MP-124 (FXS).
The term 'DS3' is synonymous with the term 'T3'.

EMS Alarm Guide 4 Document #: 94602
EMS
Related Documentation
Manual Name
Mediant 5000 / 8000 Media Gateway Installation, Operation & Maintenance Manual
Mediant 5000 / 8000 Media Gateway Release Notes
Mediant 3000 User’s Manual
IPmedia 3000 Media Server User’s Manual
Mediant 2000 User’s Manual
IPmedia 2000 Media Server User’s Manual
MediaPack MGCP-MEGACO User’s Manual
MediaPack User’s Manual
Element Management System (EMS) Server Installation & Maintenance Manual
Element Management System (EMS) Product Description
Element Management System (EMS) Release Notes
Element Management System (EMS) Online Help
Mediant 5000 / 8000 Media Gateway Programmer's User Manual
EMS Parameter Guide for the Mediant 5000 and Mediant 8000 Gateways
EMS Parameter Guide for Mediant 1000, Mediant 2000, Mediant 3000, IPmedia 3000 and IPmedia
2000
EMS Parameter Guide for MediaPack

Version 3.2 5 October 2007
EMS Alarm Guide Contents
Contents
1EMS Alarms .......................................................................................................... 9
1.1 Cannot Bind SNMP Trap Receiver ........................................................................10
1.2 Definition Failure....................................................................................................11
1.3 Connection Lost.....................................................................................................12
1.4 Connection Established .........................................................................................13
1.5 Software Mismatch.................................................................................................13
1.6 Hardware Mismatch...............................................................................................14
1.7 Configuration Mismatch .........................................................................................15
1.8 Predefine Mismatch ...............................................................................................16
1.9 Mismatch Cleared..................................................................................................16
1.10 Changed MIB Version............................................................................................17
1.11 EMS Server Started...............................................................................................18
1.12 Insufficient Disk Space...........................................................................................18
1.13 Software Upgraded................................................................................................19
1.14 Software Replaced.................................................................................................19
1.15 Hardware Replaced ...............................................................................................20
1.16 HTTP Access Disabled..........................................................................................20
1.17 HTTP and HTTPS Disabled Alarm.........................................................................21
1.18 PM File Generate...................................................................................................21
2Mediant 5000, 8000 Alarms ............................................................................... 23
2.1 Board Failure..........................................................................................................23
2.2 Admin State Change..............................................................................................24
2.3 Operative State Change.........................................................................................25
2.4 V5.2 Alarm .............................................................................................................25
2.5 Trunk Alarm............................................................................................................25
2.6 Configuration Error.................................................................................................27
2.7 Operational Info......................................................................................................27
2.8 Voltage Alarm.........................................................................................................28
2.9 Fan Alarm...............................................................................................................29
2.10 Temperature Alarm................................................................................................30
2.11 Ethernet External Link Alarm .................................................................................30
2.12 Ethernet Internal Link Alarm...................................................................................31
2.13 Power Supply Alarm...............................................................................................32
2.14 Push Button Alarm.................................................................................................33
2.15 Board Temperature Alarm......................................................................................34
2.16 STM 1 Link Alarm...................................................................................................34
2.17 Board Diagnostics Alarm........................................................................................35

EMS Alarm Guide 6 Document #: 94602
EMS
2.18 NTP Server Status Changed..................................................................................36
2.19 GW Switchover Alarm............................................................................................37
2.20 Configuration Change............................................................................................38
3Mediant 1000/2000/3000, IPmedia 2000/3000 and MediaPack Alarms.......... 39
3.1 Standard Traps ......................................................................................................40
3.1.1 Authentication Failure............................................................................................40
3.1.2 Cold Start ..............................................................................................................41
3.2 AcBoard MIB Traps................................................................................................41
3.2.1 Board Fatal Error...................................................................................................41
3.2.2 Configuration Error................................................................................................41
3.2.3 Temperature Alarm................................................................................................42
3.2.4 Initialization Ended ................................................................................................43
3.2.5 Board Resetting Following Software Reset............................................................43
3.2.6 Feature Key Related Error.....................................................................................44
3.2.7 Gateway Administrative State Changed ................................................................44
3.2.8 No Free Channels Available..................................................................................45
3.2.9 Gatekeeper/Proxy not Found or Registration Failed..............................................45
3.2.10 Ethernet Link Down or Remote Ethernet Link Down..............................................46
3.2.11 System Component Overloaded............................................................................47
3.2.12 Alarms Table Overflow ..........................................................................................48
3.2.13 ATM Port Alarm.....................................................................................................49
3.2.14 Audio Provisioning Alarm.......................................................................................50
3.2.15 Operational State Change.....................................................................................50
3.2.16 Keep Alive Trap.....................................................................................................51
3.2.17 NAT Traversal Alarm.............................................................................................51
3.2.18 Enchanced BIT Status...........................................................................................51
3.2.19 SS7 Link Operational State Changed....................................................................52
3.2.20 SS7 Link Inhibition Status Changed (Local or Remote).........................................53
3.2.21 SS7 Link Blocking Status Changed (Local or Remote)..........................................53
3.2.22 SS7 Link Congestion Status Changed (Local or Remote) .....................................54
3.2.23 SS7 Linkset Operational State Changed ...............................................................55
3.2.24 SS7 Routeset Operational State Changed ............................................................55
3.2.25 SS7 Node Operational State Changed..................................................................56
3.2.26 SS7 Redundancy Alarm ........................................................................................56
3.2.27 Threshold of Performance Monitored Object Exceeded ........................................56
3.2.28 HTTP Download Result.........................................................................................57
3.2.29 Fan Tray Alarm......................................................................................................57
3.2.30 Power Supply Alarm..............................................................................................58
3.2.31 PEM Alarm............................................................................................................58
3.2.32 SA Module Missing Alarm......................................................................................59
3.2.33 HA System Fault Alarm.........................................................................................59
3.2.34 HA System Configuration Mismatch Alarm............................................................60
3.2.35 HA System Switch-over Alarm...............................................................................61
3.2.36 User Input Alarm....................................................................................................61
3.2.37 D-Channel Status..................................................................................................61
3.2.38 SONET Section LOF Alarm...................................................................................62
3.2.39 SONET Section LOS Alarm...................................................................................63
3.2.40 SONET Line AIS Alarm .........................................................................................63
3.2.41 SONET Line RDI Alarm.........................................................................................64

Version 3.2 7 October 2007
EMS Alarm Guide Contents
4Index.................................................................................................................... 65
Contents
Table 1-1: Cannot Bind SNMP Trap Receiver .....................................................................................10
Table 1-2: Definition Failure.................................................................................................................11
Table 1-3: Connection Lost..................................................................................................................12
Table 1-4: Connection Established......................................................................................................13
Table 1-5: Software Mismatch.............................................................................................................13
Table 1-6: Hardware Mismatch............................................................................................................14
Table 1-7: Configuration Mismatch......................................................................................................15
Table 1-8: Predefine Mismatch............................................................................................................16
Table 1-9: Mismatch Cleared...............................................................................................................16
Table 1-10: Changed MIB Version.......................................................................................................17
Table 1-11: EMS Server Started..........................................................................................................18
Table 1-12: Insufficient Disk Space......................................................................................................18
Table 1-13: Software Upgraded...........................................................................................................19
Table 1-14: Software Replaced ...........................................................................................................19
Table 1-15: Hardware Replaced..........................................................................................................20
Table 1-16: HTTP Access Disabled.....................................................................................................20
Table 1-17: HTTP and HTTPS Disabled Alarm....................................................................................21
Table 1-18: PM File Generate..............................................................................................................21
Table 2-1: Board Failure......................................................................................................................24
Table 2-2: Admin State Change...........................................................................................................24
Table 2-3: Operative State Change .....................................................................................................25
Table 2-4: Trunk Alarm........................................................................................................................26
Table 2-5: Configuration Error .............................................................................................................27
Table 2-6: Operational Info..................................................................................................................28
Table 2-7: Voltage Alarm.....................................................................................................................29
Table 2-8: Fan Alarm...........................................................................................................................30
Table 2-9: Temperature Alarm.............................................................................................................30
Table 2-10: Ethernet External Link Alarm ............................................................................................31
Table 2-11: Ethernet Internal Link Alarm .............................................................................................32
Table 2-12: Power Supply Alarm .........................................................................................................32
Table 2-13: Push Button Alarm............................................................................................................33
Table 2-14: Board Temperature Alarm ................................................................................................34
Table 2-15: STM 1 Link Alarm .............................................................................................................35
Table 2-16: Board Diagnostics Alarm ..................................................................................................36
Table 2-17: NTP Server Status Changed ............................................................................................37
Table 2-18: GW Switchover Alarm.......................................................................................................38
Table 2-19: Configuration Change.......................................................................................................38
Table 3-1: Authentication Failure.........................................................................................................40
Table 3-2: Cold Start............................................................................................................................41
Table 3-3: Board Fatal Error................................................................................................................41
Table 3-4: Configuration Error .............................................................................................................42
Table 3-5: Temperature Alarm.............................................................................................................42
Table 3-6: Initialization Ended..............................................................................................................43
Table 3-7: Board Resetting Following Software Reset.........................................................................43
Table 3-8: Feature Key Related Error..................................................................................................44
Table 3-9: Gateway Administrative State Changed..............................................................................44
Table 3-10: No Free Channels Available .............................................................................................45
Table 3-11: Gatekeeper/Proxy not Found or Registration Failed.........................................................46
Table 3-12: Ethernet Link Down or Remote Ethernet Link Down.........................................................47
Table 3-13: System Component Overloaded.......................................................................................48
Table 3-14: Active Alarm Table Full.....................................................................................................48
Table 3-15: ATM Port Alarm................................................................................................................49
Table 3-16: Audio Provisioning Alarm..................................................................................................50

EMS Alarm Guide 8 Document #: 94602
EMS
Table 3-17: Operational State Change ................................................................................................50
Table 3-18: Keep Alive Trap................................................................................................................51
Table 3-19: SS7 Link Operational State Changed...............................................................................52
Table 3-20: SS7 Link Inhibition Status Changed (Local or Remote)....................................................53
Table 3-21: SS7 Link Blocking Status Changed (Local or Remote).....................................................53
Table 3-22: SS7 Link Congestion Status Changed (Local or Remote).................................................54
Table 3-23: SS7 Linkset Operational State Changed...........................................................................55
Table 3-24: SS7 Routeset Operational State Changed........................................................................55
Table 3-25: SS7 Node Operational State Changed .............................................................................56
Table 3-26: Threshold of Performance Monitored Object Exceeded....................................................56
Table 3-27: HTTP Download Result ....................................................................................................57
Table 3-28: Fan Tray Alarm.................................................................................................................57
Table 3-29: Power Supply Alarm .........................................................................................................58
Table 3-30: PEM Alarm........................................................................................................................58
Table 3-31: SA Module Missing Alarm.................................................................................................59
Table 3-32: HA System Fault Alarm.....................................................................................................60
Table 3-33: HA System Configuration Mismatch Alarm.......................................................................60
Table 3-34: HA System Switch-over Alarm..........................................................................................61
Table 3-35: User Input Alarm...............................................................................................................61
Table 3-36: D-Channel Status .............................................................................................................62
Table 3-37: SONET Section LOF Alarm..............................................................................................62
Table 3-38: SONET Section LOS Alarm..............................................................................................63
Table 3-39: SONET Line AIS Alarm.....................................................................................................63
Table 3-40: SONET Line RDI Alarm....................................................................................................64

Version 3.2 9 October 2007
EMS Alarm Guide 1. EMS Alarms
1 EMS Alarms
System alarms, originated by the EMS and associated with the EMS server and/or all
media gateways managed by the EMS, are listed and described here.
The present version of the EMS supports the following alarms:
1. SNMP Cannot Bind Alarm - All gateways
2. Add Node Alarm - Mediant 5000 / 8000 Broadband Access Gateways
3. Node Connection Lost Alarm - All gateways
4. Node Connection Establish Alarm - All gateways
5. Software Mismatch Node Alarm - All gateways
6. Hardware Mismatch Node Alarm - All gateways
7. Configuration Mismatch Node Alarm - MediaPacks, Mediant 1000 / 2000 / 3000,
IPMedia 2000 / 3000
8. Predefine Mismatch Node Alarm - MediaPacks
9. No Mismatch Node Alarm - All gateways
10. Upgrade MIB Version Alarm - All gateways
11. Server Startup Alarm - All gateways
12. Not Enough Disk Space - All gateways
13. MG Software Upgrade Alarm - Mediant 5000 / 8000
14. Software Replace Alarm - All gateways
15. Hardware Replace Alarm - MediaPacks, Mediant 1000 / 2000 / 3000, IPMedia 2000 /
3000
16. HTTP Disabled Alarm - MediaPacks, Mediant 1000 / 2000 / 3000, IPMedia 2000 /
3000
17. HTTP and HTTPS Disabled Alarm - MediaPacks, Mediant 1000 / 2000 / 3000,
IPmedia 2000 / 3000
18. PM File Generate - Mediant 5000 / 8000

EMS Alarm Guide 10 Document #: 94602
EMS
1.1 Cannot Bind SNMP Trap Receiver
Table 1-1: Cannot Bind SNMP Trap Receiver
Textual Description This alarm is generated during server startup if an error occurs
indicating that the SNMP trap receiver port is already taken.
SNMP OID 1.3.6.1.4.1.5003.9.20.3.2.0.1
AlarmTitle Cannot Bind SNMP Trap Receiver
ItuAlarmType Environmental Alarm
AlarmSource EMS Server
Probable Cause Application Subsystem Failure
Severity Critical
Additional Info -
Corrective Action Run netstats command to verify which application uses alarms
reception port (by default UDP post 162).
EMS application: If it's busy, check what application uses this port.
If it's not freed by the EMS application, restart the EMS server
application according to the equipment installation manual.
Other network management application: Change the EMS
application and all managed gateways' default alarm reception
ports.
Media Gateways All the gateways managed by the EMS

Version 3.2 11 October 2007
EMS Alarm Guide 1. EMS Alarms
1.2 Definition Failure
Table 1-2: Definition Failure
Textual Description Generated when the definition of the Call Agent Board in the Mediant
5000 / 8000 is failed by the EMS.
SNMP OID 1.3.6.1.4.1.5003.9.20.3.2.0.2
AlarmTitle Add Node Failed
ItuAlarmType Equipment Alarm
AlarmSource Call Agent Board
Probable Cause Software Error
Severity Major
Additional Info -
Corrective Action In the Software Manager, check that the Call Agent version is defined.
If not, define it.
Verify that an SNMP connection between the EMS and gateway
exists, that community strings are valid (check gateway details from
the EMS tree).
Check product compatability: Call Agent Board should have
sysDescr field compatible to Mediant 5000 / 8000 sysDescr.
Media Gateways Mediant 5000 / 8000 Broadband Access Gateways

EMS Alarm Guide 12 Document #: 94602
EMS
1.3 Connection Lost
Table 1-3: Connection Lost
Textual Description Originated by the EMS when an SNMP Timeout occurs for the first time
in the Media Gateway
SNMP OID 1.3.6.1.4.1.5003.9.20.3.2.0.3
AlarmTitle Connection Lost
ItuAlarmType Communications Alarm
AlarmSource Media Gateway
Probable Cause Communications Subsystem Failure
Severity Critical
Additional Info -
Corrective Action Communication problem: Try to ping the gateway to check if there is
network communication.
Default gateway alive? Open the network screen. Check the default
gateway IP address and ping it.
SNMP Community Strings? Verify that the community string defined
in the EMS for the gateway match the actual gateway community
strings. To check the community string, right-click on the gateway,
select the 'Details' menu. Default community strings: read = public,
write = private.
Hardware Problem? Check that the gateway is alive according to the
LEDs, verify that network and power cables are in place and plugged
in.
Media Gateways All the gateways managed by the EMS

Version 3.2 13 October 2007
EMS Alarm Guide 1. EMS Alarms
1.4 Connection Established
Table 1-4: Connection Established
Textual Description Originated by the EMS when a previously lost Media Gateway
connection is re-established.
SNMP OID 1.3.6.1.4.1.5003.9.20.3.2.0.4
AlarmTitle Connection Lost
ItuAlarmType Communications Alarm
AlarmSource Media Gateway
Probable Cause Communications Subsystem Failure
Severity Critical
Additional Info -
Corrective Action -
Media Gateways All the gateways managed by the EMS
1.5 Software Mismatch
Table 1-5: Software Mismatch
Textual Description Generated when the EMS detects a software version mismatch
between the actual and the previous definition of the Media Gateway
(for example, Version 4.0.353 instead of the previously defined
4.0.278). This is also in the case that the new version is not defined in
the Software Manager.
SNMP OID 1.3.6.1.4.1.5003.9.20.3.2.0.5
AlarmTitle Software Mismatch
ItuAlarmType Equipment Alarm
AlarmSource Media Gateway
Probable Cause Version Mismatch
Severity Major
Additional Info -
Corrective Action Define the detected version in the EMS Software Manager
Perform a Software Upgrade on the gateway with one of the
supported versions.
Media Gateways All gateways

EMS Alarm Guide 14 Document #: 94602
EMS
1.6 Hardware Mismatch
Table 1-6: Hardware Mismatch
Textual Description Generated when the EMS detects a hardware mismatch between the
actual and the previous definition of a Media Gateway (MP-102
became Mediant 2000).
SNMP OID 1.3.6.1.4.1.5003.9.20.3.2.0.6
AlarmTitle Hardware Mismatch
ItuAlarmType Equipment Alarm
AlarmSource Media Gateway
Probable Cause Equipment Malfunction
Severity Major
Additional Info -
Corrective Action Perform remove / add a gateway from the EMS tree in order to
resync EMS and the gateway status
Verify in the Software Manager that an appropriate version exists
for the hardware type presented in the error message.
Media Gateways All the gateways managed by the EMS.

Version 3.2 15 October 2007
EMS Alarm Guide 1. EMS Alarms
1.7 Configuration Mismatch
Table 1-7: Configuration Mismatch
Textual Description Generated when the EMS detects a configuration mismatch between
the actual parameter values provisioned and previous parameter
values provisioned.
SNMP OID 1.3.6.1.4.1.5003.9.20.3.2.0.7
AlarmTitle Configuration Mismatch
ItuAlarmType Equipment Alarm
AlarmSource Media Gateway
Probable Cause Software Error
Severity Warning
Additional Info -
Corrective Action Run Configuration Verification command in order to compare EMS
configuration and actual MG configuration:
MG configuration is wrong: use configuration download to
update MG with correct configuration saved in EMS database.
MG is correct, EMS is not updated: use configuration upload to
save a correct MG configuration in the EMS database.
Check the Actions Journal for recent updates of the gateway.
Media Gateways MediaPacks, Mediant 1000, Mediant 2000, IPmedia 2000, Mediant
3000, IPmedia 3000

EMS Alarm Guide 16 Document #: 94602
EMS
1.8 Predefine Mismatch
Table 1-8: Predefine Mismatch
Textual Description Originated by the EMS, when the user performs a MediaPack media
gateway predefinition in the EMS.
SNMP OID 1.3.6.1.4.1.5003.9.20.3.2.0.8
AlarmTitle Predefine Mismatch
ItuAlarmType Equipment Alarm
AlarmSource Media Gateway
Probable Cause Other
Severity Info
Additional Info -
Corrective Action No action should be taken; this is an information alarm only.
Media Gateways MediaPack
1.9 Mismatch Cleared
Table 1-9: Mismatch Cleared
Textual Description Generated when the EMS detects that a hardware, software, predefine
or configuration mismatch is cleared.
SNMP OID 1.3.6.1.4.1.5003.9.20.3.2.0.9
AlarmTitle EMS Server Started
ItuAlarmType Equipment Alarm
AlarmSource Media Gateway
Probable Cause Other
Severity Clear
Additional Info -
Corrective Action Clears all mismatched alarms previously originated by the EMS on a
certain gateway.
Media Gateways All the gateways managed by the EMS.

Version 3.2 17 October 2007
EMS Alarm Guide 1. EMS Alarms
1.10 Changed MIB Version
Table 1-10: Changed MIB Version
Textual Description Originated when a major software version change is detected by the
EMS.
SNMP OID 1.3.6.1.4.1.5003.9.20.3.2.0.10
AlarmTitle Change MIB Version
ItuAlarmType Equipment Alarm
AlarmSource Media Gateway
Probable Cause Version Mismatch
Severity Info
Additional Info -
Corrective Action -
Media Gateways All the gateways managed by the EMS.

EMS Alarm Guide 18 Document #: 94602
EMS
1.11 EMS Server Started
Table 1-11: EMS Server Started
Textual Description Originated each time the server is started or restarted (warm
boot/reboot) by the EMS Watchdog Process
SNMP OID 1.3.6.1.4.1.5003.9.20.3.2.0.11
AlarmTitle EMS Server Started
ItuAlarmType Communications Alarm
AlarmSource EMS Server
Probable Cause Other
Severity Major
Additional Info -
Corrective Action -
Media Gateways All the gateways managed by the EMS.
1.12 Insufficient Disk Space
Table 1-12: Insufficient Disk Space
Textual Description Originated when the EMS server hard disk capacity is almost full.
SNMP OID 1.3.6.1.4.1.5003.9.20.3.2.0.12
AlarmTitle Disk Space Alarm
ItuAlarmType Environment Alarm
AlarmSource EMS Server
Probable Cause -
Severity Critical - disk usage > 80 %
Major - disk usage > 70 %
Additional Info -
Corrective Action Clean all unnecessary files
Expand the hard disk
Media Gateways All the gateways managed by the EMS.

Version 3.2 19 October 2007
EMS Alarm Guide 1. EMS Alarms
1.13 Software Upgraded
Table 1-13: Software Upgraded
Textual Description Indicates Mediant 5000 / 8000 Online Software Upgrade procedures
and version information.
SNMP OID 1.3.6.1.4.1.5003.9.20.3.2.0.13
AlarmTitle EMS Server Started
ItuAlarmType Equipment Alarm
AlarmSource EMS Server
Probable Cause Version Mismatch
Severity Info
Additional Info Started / Finished / Aborted
Corrective Action No action should be taken; this is an information alarm
Media Gateways Mediant 5000 / 8000
1.14 Software Replaced
Table 1-14: Software Replaced
Textual Description Originates when the EMS discovers a software version replace
between board versions, for example, from V4.6.009.004 to
V4.6.152.003 (when both versions are managed by the EMS).
Software Replace old version : <old version> new version <new
version>
SNMP OID 1.3.6.1.4.1.5003.9.20.3.2.0.14
AlarmTitle EMS Server Started
ItuAlarmType Communications Alarm
AlarmSource EMS Server
Probable Cause Other
Severity Info
Additional Info If you initiated a performance measurements polling process before
you initiated the software replacement process,the polling process is
stopped.
Corrective Action No action should be taken; this is an information alarm.
Media Gateways All the gateways managed by the EMS.

EMS Alarm Guide 20 Document #: 94602
EMS
1.15 Hardware Replaced
Table 1-15: Hardware Replaced
Textual Description Originates when the EMS discovers a different gateway (according to
the MAC address) to what was initially defined, while the Hardware
Type remains the same.
Hardware Replace is discovered by the MAC address and performed
during Board Started trap.
SNMP OID 1.3.6.1.4.1.5003.9.20.3.2.0.15
AlarmTitle Hardware Replacement Alarm
ItuAlarmType Equipment Alarm
AlarmSource Media Gateway
Probable Cause Other
Severity Major
Additional Info -
Corrective Action -
Media Gateways MediaPacks, Mediant 1000, Mediant 2000, IPmedia 2000, Mediant
3000, IPmedia 3000
1.16 HTTP Access Disabled
Table 1-16: HTTP Access Disabled
Textual Description Originated when HTTP access is disabled by EMS hardening but the
EMS manages media gateways that require HTTP access for software
upgrade.
Originated on server startup.
SNMP OID 1.3.6.1.4.1.5003.9.20.3.2.0.16
AlarmTitle -
ItuAlarmType Environmental Alarm
AlarmSource EMS Server
Probable Cause Application Subsystem Failure
Severity Major
Additional Info -
Corrective Action Separate the gateways between two EMS servers (secured &
unsecured)
Media Gateways Gateways using the HTTP server for the software upgrade procedure:
MediaPacks, Mediant 1000, Mediant 2000, IPmedia 2000, Mediant
3000, IPmedia 3000.