Avid Technology MediaStream ConnectPlus 1000 Operating instructions

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Avid®MediaStream™ ConnectPlus 1000
Installation and Operations Guide

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Copyright and Disclaimer
Product specifications are subject to change without notice and do not represent a commitment on the part of
Avid Technology, Inc.
The software described in this document is furnished under a license agreement. You can obtain a copy of that license by
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Copyright © 2006 Avid Technology, Inc. and its licensors. All rights reserved. Printed in USA.
The following disclaimer is required by Sam Leffler and Silicon Graphics, Inc. for the use of their TIFF library:
Copyright © 1988–1997 Sam Leffler
Copyright © 1991–1997 Silicon Graphics, Inc.
Permission to use, copy, modify, distribute, and sell this software [i.e., the TIFF library] and its documentation for any purpose
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THE SOFTWARE IS PROVIDED “AS-IS” AND WITHOUT WARRANTY OF ANY KIND, EXPRESS, IMPLIED OR
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IN NO EVENT SHALL SAM LEFFLER OR SILICON GRAPHICS BE LIABLE FOR ANY SPECIAL, INCIDENTAL, INDIRECT
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respect to its merchantability or its fitness for any particular purpose.”
“This software contains V-LAN ver. 3.0 Command Protocols which communicate with V-LAN ver. 3.0 products developed by
Videomedia, Inc. and V-LAN ver. 3.0 compatible products developed by third parties under license from Videomedia, Inc. Use
of this software will allow “frame accurate” editing control of applicable videotape recorder decks, videodisc recorders/players
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The following disclaimer is required by Altura Software, Inc. for the use of its Mac2Win software and Sample
Source Code:
©1993–1998 Altura Software, Inc.

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The following disclaimer is required by 3Prong.com Inc.:
Certain waveform and vector monitoring capabilities are provided under a license from 3Prong.com Inc.
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Avid MediaStream ConnectPlus 1000 • 0130-07798-01 Rev._A• October 2006

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Contents
Official Notices and Warranties . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Software License Agreement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Limitation of Liability . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Using This Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Symbols and Conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
If You Need Help. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
How to Order Documentation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Avid Educational Services. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Chapter 1 Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Introduction to ConnectPlus 1000. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Chapter 2 System Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Connecting the ConnectPlus 1000 Gateway . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
VLAN Connection. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
VLAN Topology . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Fibre Channel Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Gigabit Ethernet Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Chapter 3 Recovery and Software Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
ConnectPlus 1000 System Recovery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Software Installation or Upgrade. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Gateway Configuration. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Verifying ConnectPlus 1000 Functionality . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Chapter 4 Gateway HTTP Server Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
The Monitoring Tool . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Connecting to the HTTP Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
View Stats . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
View Transfers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
View Log Files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
View Configurations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Check Network. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48

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Check Fibre Link . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
Chapter 5 Using ConnectPlus with FTP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
FTP Clients and Servers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
Server/Client Transfers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
Client (Proxy) Control of Transfers between Servers . . . . . . . . . . . . . . . . . . . . 53
FTP Login to ConnectPlus Gateway . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
Login to Other ConnectPlus Products . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
FTP Client Commands . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
Track Transfer Order. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
Adding Disk Sets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
System Check and Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
Log Files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
Appendix A Network Storage IP Addressing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
Hosts File . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
Aliases . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62
Network Addressing Scheme . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62
Subnet Mask. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63
ConnectPlus Gateways . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63
Tagged VLAN Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64
Ethernet Connection. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64
Appendix B Regulatory and Safety Notices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65
Warnings and Cautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65
FCC Notice. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65
Canadian ICES-003 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66
Canadian EMC Notice of Compliance. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66
European Union Notice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66
Disposal of Waste Equipment by Users in the European Union . . . . . . . . . . . . . . . 68
Australia and New Zealand EMC Regulations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68
Taiwan EMC Regulations. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69
Power Supply Cord Notice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69
English . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69
German. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69
French . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69

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Lithium Battery Notice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69
English. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69
German . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70
French . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70
English. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70
French . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70
German . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70
English. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70
French . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70
German . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71
English. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71
French: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72
German:. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73

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Official Notices and Warranties
Software License Agreement
IMPORTANT-READ CAREFULLY: This Software License Agreement is a legal agreement
between You and Avid (or its suppliers). This System contains certain Avid MediaStream
computer software (“Software”), associated media, printed materials, and electronic
documentation. By using the Software, You agree to be bound by the terms of this Software
License Agreement. If You do not agree to the terms of this Software License Agreement,
Avid is unwilling to license the Software to You. In such case, You may not use or copy the
Software. This system also contains certain third party software, which is provided to You
upon the condition that You agree to the terms outlined in the third party software licenses
included with the materials shipped with the System.
License: Avid grants to You a nonexclusive, personal, perpetual, nontransferable, limited
license to use the installed Software exclusively on hardware on which Avid has loaded the
Software, or other hardware on which Avid has authorized it to be loaded, but solely in
connection with the operation of Your internal business, and not for the benefit of any third
party. If the contract, purchase order or invoice specifies the number of licenses granted or
seats or channels authorized, You may only use the specified number of copies of the
Software or specified number of channels or seats and must obtain additional licenses from
Avid for use of any additional copies, seats or channels. Such Software may only be enabled
by Avid or its authorized agent. Avid and its licensors retain all right, title and interest in and
to all Software, but title to the media on which the Software is delivered is transferred to
You.
Restrictions: The Software is copyrighted and may contain material that is protected by
patent, trade secret or other laws pertaining to proprietary rights. You may not copy the
Software, except that it may make a single copy for archival purposes. You may not modify
the Software or permit or assist any third party in doing so. You may not decompile, reverse
engineer, disassemble, or otherwise reduce the Software to source code or other human-

Official Notices and Warranties
10
readable form, or attempt or permit any third party to do so. Any violation of this Software
license shall be a material breach and shall immediately entitle Avid MediaStream Support
to exercise any remedy that may exist at law or in equity.
Copyright: All title and copyrights in the Software (and any copies thereof) and the
accompanying printed materials are owned by Avid MediaStream. All rights not specifically
granted under this Software License Agreement are reserved by Avid MediaStream.
Limited Warranty: Avid MediaStream Support warrants that (a) the Software will perform
substantially in accordance with the published specifications for a period of one year from
the date of receipt and (b) any Avid MediaStream Support hardware will be free from
defects in materials and workmanship under normal use and service for a period of one year
from the date of receipt. This warranty will not apply to repair or replacement necessitated
by accident, disaster, improper or inadequate maintenance, customer or customer-supplied
interfacing or machines, unauthorized modifications or repairs, improper electrical current,
misuse, abuse or improper installation. This warranty is personal to You and may not be
assigned or transferred. Avid MediaStream Support does not warrant that the Software will
operate error-free.
THE LIMITED WARRANTY SET FORTH HEREIN IS THE ONLY WARRANTY,
EXPRESS, IMPLIED OR STATUTORY THAT AVID MEDIASTREAM MAKES WITH
RESPECT TO THE PRODUCTS. ALL IMPLIED WARRANTIES, INCLUDING, BUT
NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS
FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT, ARE DISCLAIMED.
Limitation of Liability
AVID MEDIASTREAM SUPPORT SHALL NOT BE LIABLE FOR INDIRECT,
SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES; FOR DAMAGES THAT
DIRECTLY OR INDIRECTLY ARISE FROM YOUR USE OF, OR INABILITY TO USE,
THE SYSTEM; FOR COMMERCIAL LOSS OF ANY KIND; FOR THE
PROCUREMENT OF SUBSTITUTE GOODS--WHETHER ARISING IN TORT,
CONTRACT OR ANY OTHER LEGAL THEORY, EVEN IF AVID MEDIASTREAM
HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. IN ANY EVENT,
AVID MEDIEASTEEAM’S LIABILITY SHALL BE LIMITED TO THE AMOUNT
ACTUALLY PAID BY YOU FOR THE SYSTEM GIVING RISE TO ANY SUCH
DAMAGE. THIS LIMITATION IS INTENDED TO LIMIT AVID MEDIASTREAM’S
LIABILITY AND SHALL APPLY NOTWITHSTANDING ANY FAILURE OF
ESSENTIAL PURPOSE OF ANY LIMITED REMEDY.