Avigilon HD-NVR3-STD-16TB User manual

Installation Guide
Avigilon™ HD Network Video Recorder
HD-NVR3-STD-16TB and HD-NVR3-STD-24TB

©2016,Avigilon Corporation. All rights reserved. AVIGILON, the AVIGILON logo, AVIGILON CONTROL CENTER
and ACC are trademarks of Avigilon Corporation. Microsoft, and Windows are either registered trademarks or
trademarks of Microsoft Corporation in the United States and/or other countries. Other product names
mentioned herein may be the trademarks of their respective owners. The absence of the symbols ™ and ® in
proximity to each trademark in this document is not a disclaimer of ownership of the related trademark. Avigilon
Corporation protects its innovations with patents issued in the United States of America and other jurisdictions
worldwide: http://www.avigilon.com/patents. Unless stated explicitly and in writing, no license is granted with
respect to any copyright, industrial design, trademark, patent or other intellectual property rights of Avigilon
Corporation or its licensors.
This document has been compiled and published covering the latest product descriptions and specifications.
The contents of this document and the specifications of the products discussed herein are subject to change
without notice. Avigilon Corporation reserves the right to make any such changes without notice. Neither
Avigilon Corporation nor any of its affiliated companies: (1) guarantees the completeness or accuracy of the
information contained in this document; or (2) is responsible for your use of, or reliance on, the information.
Avigilon Corporation shall not be responsible for any losses or damages (including consequential damages)
caused by reliance on the information presented herein.
Avigilon Corporation
http://www.avigilon.com
PDF-NVR3STD-A
Revision: 1 - EN
20160602
ii

Table of Contents
Introduction 1
Overview 1
Front View 1
Back View 2
Installation 3
Package Contents 3
Installing the Rack Rails and Cable Management Arm 3
Connecting Cables 3
Configuring Windows Embedded Standard 7 Software 3
Installing the Bezel 4
Licensing the Avigilon Control Center (ACC) System 5
Internet Activation 5
Manual Activation 6
Adding Licenses 6
Networking 7
Configuring the Avigilon Control Center Software 8
Starting Up and Shutting Down the Avigilon Control Center Client Software 8
Starting Up the Client Software 8
Shutting Down the Client Software 8
Logging Into and Out of a Site 9
Logging In 9
Logging Out 9
Changing the Administrator Password 9
Connecting Cameras to the Avigilon Control Center System 10
Setting the Recording Schedule 11
Creating a Recording Template 11
Setting Up a Weekly Recording Schedule 12
Setting Data Aging 12
Adding Users and Groups 13
Adding Groups 14
Adding Users 14
Advanced Settings 15
Advanced Features 17
Checking System Health 17
Replacing a Hard Drive Blank 17
iii

Replacing Front or Back Hard Drives 19
LED Indicators 21
Diagnostic Indicators 21
Power Status Indicators 21
Network Link Status Indicators 22
Hard Drive RAID Status Indicators 23
Specifications 24
Limited Warranty and Technical Support 26
iv

Introduction
The Avigilon HD Network Video Recorder is preloaded with Avigilon Control Center™ software and is configured
for maximum performance and reliability. The HD Network Video Recorder can be easily integrated into any
existing Avigilon surveillance system, or act as the base of a new site.
Overview
Front View
1. Bezel
The bezel protects the recorder from unauthorized physical access. The bezel must be removed to
access the front of the recorder.
2. Power button
Controls the power supply to the recorder.
3. Hard drives
Provides access to hot-swappable hard drives. There are LED indicators on each hard drive.
Some drives may contain an empty hard drive tray.
4. Video connector
Accepts a VGA monitor connection.
Introduction 1

5. Diagnostic indicators
Provides information about system operations. For more information, see LED Indicators on page21.
6. Information tag
Provides the product service details, MAC addresses and a copy of the Windows license key.
Back View
1. Serial connector
Accepts connections to serial devices.
2. Video connector
Accepts a VGA monitor connection.
3. USB connectors
Accepts USB connections to external devices.
4. 1 Gigabit Ethernet ports
Accepts an Ethernet connection to multiple networks.
5. Power supply
Redundant power supply.
6. SD card slot
Accepts an SD card.
7. Operating system hard drives
Two hot-swappable 2.5 inch hard drives that are loaded with the operating system.
2 Back View

Installation
Package Contents
Ensure the package contains the following:
lAvigilon HD Network Video Recorder
lRack sliding rail assembly kit
lCable management arm assembly kit
lBezel and key
lPower cable
lRecovery USB — contains Windows® recovery software and supporting materials.
Installing the Rack Rails and Cable Management Arm
If the recorder will be kept in a server rack, install the Rack Sliding Rails and the Cable Management Arm
provided in the recorder package. Follow the procedures outlined in the Rack Installation Instructions and the
CMA Installation Instructions provided in the assembly kits.
NOTE: The supplied Rack Sliding Rails are compatible with square and round hole racks.
Connecting Cables
Refer to the diagrams in the Overview section for the location of the different connectors. Make any of the
following connections as required:
1. Connect a KVM switch or separate keyboard, mouse and monitor to the recorder.
lKeyboard and mouse can be connected to any USB port on the recorder.
lMonitor can be connected to any video connector at the front or back of the recorder.
2. Connect the recorder to your network using an Ethernet network cable.
3. Connect a power cable to the power supply at the back of the recorder.
4. Press the power button on the front of the recorder. Check that the recorder LED indicators display the
correct status.
Configuring Windows Embedded Standard 7 Software
After the recorder restarts, you will need to configure the Windows operating system for the first time.
Installation 3

1. On the first screen, carefully scroll through the list and select your preferred language.
NOTE: You will not be able to change this setting after Windows software applies your settings at the end
of this procedure.
Figure 1: The language selection screen during initial Windows software set up. (Used with permission from Microsoft.)
2. Click Next.
3. Select your locale preferences then click Next.
4. Enter a user name for accessing the Windows software.
5. Enter a unique computer name or use the default computer name. When you are ready, click Next.
6. Set a password for the user name you entered on the previous screen. When you are ready, click Next.
7. On the following page is the end user license agreement for the Windows operating system. Review the
terms then select the I accept the license terms check box and click Next.
8. Select the correct date and time for the system then click Next.
9. Select the network mode for the appliance. The recommended option is Work Network.
Next, the Windows software restarts and applies your settings. Once restarted, you will need to license your
Avigilon Control Center system.
Installing the Bezel
The bezel can be installed on the front of the recorder to help protect the power button and hard drives against
unauthorized access.
4 Installing the Bezel

1. Slide the right end of the bezel against the right hinge of the recorder.
2. Push the left end of the bezel against the recorder until it clicks into place.
3. Use the provided key to lock the bezel.
Licensing the Avigilon Control Center (ACC) System
Before you can configure cameras and monitor live or recorded video, you will need to activate your ACC
software license. The license is provided with the recorder. You will need to purchase a license if you don't
already have one.
After the recorder restarts, the first screen you see is the Avigilon Control Center software license wizard.
Other parts of the ACC system may start while you perform this procedure, but you will not be able to use any of
the features until after license activation is complete.
1. Click License Activation.
2. On the following screen, select one of the following:
lInternet Activation – If the recorder has an internet connection, select this option to quickly license
the Avigilon Control Center software.
lManual Activation – If the recorder is not currently connected to the internet or you plan to keep
the system in a private intranet, select this option.
Internet Activation
1. On the Enter Product Key page, enter your license key. A green check mark will appear beside your
license key when it is correct.
2. Click Next.
3. On the Product Registration page, enter your contact information to receive product updates, then click
Licensing the Avigilon Control Center (ACC) System 5

Next.
4. The Admin Tool connects to the Avigilon licensing server and activates the license.
When the Activation Succeeded message is displayed, click Finish.
Manual Activation
1. Click Step 1: Generate Activation File.
2. On the Enter Product Key page, enter your license key.
A green check mark will appear beside your license key when it is correct.
3. Click Next.
4. On the Select Activation File page, confirm where the activation file will be saved. Click [...] to navigate to
a different file location.
You can rename the activation file, but you must keep the .key extension.
5. Click Next.
On the following page, you will see the Activation File Saved message.
6. Find the saved activation file and copy the file to a computer with internet access.
7. Open a web browser and go to http://activate.avigilon.com.
8. At the Avigilon License Activation web page, click Browse to locate your activation file, then click
Upload.
9. The activated license file should download automatically. If not, allow the download to occur when you
are prompted.
10. Complete the product registration section to receive product updates from Avigilon, then click Register.
11. Find the downloaded license file and copy the file to the recorder.
12. If the Activation File Saved message is still displayed in the Add License wizard, click Next. Otherwise
skip this step.
13. Click Step 2: Add License File.
14. On the Import License File page, click [...] to locate the license file, then click Next.
15. When the Activation Succeeded message is displayed, click Finish.
Adding Licenses
If you choose to upgrade your existing license to a different edition, you will need to perform the licensing
procedure again. In this case, you can access the Add License wizard from the Avigilon Control Center Server
Admin Tool software.
1. To open the Admin Tool, perform one of the following:
lSelect All Programs or All Apps > Avigilon > Avigilon Control Center Server > Avigilon Control
Center Server Admin Tool.
lFrom the recorder desktop, double-click .
2. In the Admin Tool window, select the Settings tab and click Licensing.
6 Manual Activation