Avigilon NVR5-HDDS-HOT-18TB User manual

High Density Storage
Expansion Guide
Installation Guide
NVR5-HDDS-HOT-18TB
NVR5-HDDS-INT-18TB
NVR4-HDDS-PACK-32TB
NVR4-HDDS-PACK-16TB
For
NVR5-PRM (252/288/360TB)
NVR5-STD (16/32TB)
NVR4X-STD (16/32TB)
HD-NVR4-STD (16/32TB)

© 2023, Avigilon Corporation. All rights reserved. AVIGILON and the AVIGILON logo are trademarks of
Avigilon Corporation. Dell is a trademark of Dell Inc. Other names or logos mentioned herein may be the
trademarks of their respective owners. The absence of the symbols ™ and ® in proximity to each trademark in
this document or at all is not a disclaimer of ownership of the related trademark.
This document has been compiled and published using product descriptions and specifications available at
the time of publication. The contents of this document and the specifications of the products discussed
herein are subject to change without notice. Avigilon Corporation reserves the right to make any such
changes without notice. Neither Avigilon Corporation nor any of its affiliated companies: (1) guarantees the
completeness or accuracy of the information contained in this document; or (2) is responsible for your use of,
or reliance on, the information. Avigilon Corporation shall not be responsible for any losses or damages
(including consequential damages) caused by reliance on the information presented herein.
Avigilon Corporation
avigilon.com
20230420
2

Table of Contents
Introduction 4
NVR and Hard Drive Compatibility 4
Expanded ACC™ Storage Volume Configuration 5
Required Components 5
Installing and Configuring a New Drive (iLO) 6
Rear Drive Installation 6
Internal Drive Installation 8
Configuring Extended Storage 9
Verifying Extended Storage Configuration 12
Installing and Configuring a New Drive (iDRAC 9) 13
Front and Rear Drive Installation 13
Configuring Extended Storage 13
Verifying Extended Storage Configuration 14
Initializing the Expanded Storage Volume 17
Adding Extended Storage to the ACC System 20
For More Information 25
Product User Guides 25
3

Introduction
This document is intended to guide Avigilon NVR customers through adding storage to their NVR system by
setting up a second Avigilon Control Center (ACC) storage volume.
Note: ACC must be stopped prior to adding new storage to an array. Downtime will need to be
scheduled for the ACCServer hosting the NVR. It can be resumed after the new storage has been
installed and configured.
NVR and Hard Drive Compatibility
Compatible NVRs Drive Location
Additional
Drives
Supported
Avigilon Part Number
Storage
Management
Tool
NVR5-PRM-252TB-S19
Internal Mid Bay 6 NVR5-HDDS-INT-18TB
iLO
Rear Bay 4 NVR5-HDDS-HOT-18TB
NVR5-PRM-288TB-S19
Internal Mid Bay 4 NVR5-HDDS-INT-18TB
Rear Bay 4 NVR5-HDDS-HOT-18TB
NVR5-PRM-360TB-S19 Rear Bay 4 NVR5-HDDS-HOT-18TB
HD-NVR4-STD-16TB
Front Bay 6
NVR4-HDDS-PACK-16TB
NVR4-HDDS-PACK-32TB
iDRAC 9
NVR4X-STD-16TB
NVR4X-STD-16TB-S16
NVR5-STD-16TB-W10
NVR5-STD-16TB-S19
HD-NVR4-STD-32TB
Front Bay 6
NVR4-HDDS-PACK-16TB
NVR4-HDDS-PACK-32TB
NVR4X-STD-32TB
NVR4X-STD-32TB-S16
NVR5-STD-32TB-W10
NVR5-STD-32TB-S19
Introduction 4

Expanded ACC™ Storage Volume Configuration
This document includes instructions for installing and configuring drives for NVR5 Premium High Density
servers (252TB, 288TB, 360TB) managed with iLO and NVR4/4X/5 Standard servers (16TB, 32TB) managed
with iDRAC 9.
Follow the instructions that correspond with your NVR server.
Required Components
lAvigilon NVR system
lCorresponding compatible NVR storage expansion pack. See NVR and Hard Drive Compatibility on
the previous page.
Expanded ACC™ Storage Volume Configuration 5

Installing and Configuring a New Drive (iLO)
Rear Drive Installation
To install a hard drive in the rear of the recorder, complete the following steps:
1. Open the access panel to access drive cage 3.
a. Remove the access panel:
b. If necessary, unlock the access panel latch.
c. Pull up the latch to disengage the access panel from the chassis.
d. Lift the front half of the access panel to access drive cage 3.
Installing and Configuring a New Drive (iLO) 6

2. Open drive cage 3:
3. Locate the slot that you will be installing the new drive into.
4. To open the release lever, press the latch.
5. Pull the release lever to disengage the drive from the backplane, and then slide the drive out of the bay.
6. To install the hard drive, reverse the above steps.
Rear Drive Installation 7

Internal Drive Installation
1. Open drive cage 2:
2. Locate the slot that you will be installing the new drive into.
3. To open the release lever, press the latch.
Internal Drive Installation 8

4. Pull the release lever to disengage the drive blank from the backplane, and then slide the drive out of
the bay.
5. To install the hard drive, reverse the above steps.
Configuring Extended Storage
You must configure the extended storage using HPESmart Storage Administrator (SSA) after you have
installed all the drives. If this has not already been installed on the NVR5 as part of the Avigilon image,
download the HPE Smart Storage Administrator .zip file, from the following page:
https://buy.hpe.com/ca/en/software/server-management-software/server-management-software/smart-
array-management-software/hpe-smart-storage-administrator/p/5409020
After you have downloaded the zip file:
1. Extract the contents to a convenient location on the NVR system.
2. Open the extracted files and open the the README file.
3. Follow the instructions in the README file to install SSA.
Once SSAhas been installed, follow these steps to configure the extended storage:
Configuring Extended Storage 9

1. Using Windows search menu, search for "SSA". Click Smart Storage Administrator to open it.
2. Click HPESmart Array P816i-a SRGen10 from the sidebar. Next, click Configure from the Actions
list.
3. To extend an existing array with the expanded storage drives, follow the instructions below.
Note: ACC must be stopped prior to adding new storage to an array. It can be resumed after
the RAID build has been started.
Configuring Extended Storage 10

a. Shutdown your ACC server and wait for the process to finish.
b. Click Logical Devices from the sidebar. Next, select the array that will be expanded.
c. Select Manage Data Drives from the Actions menu in the right sidebar.
d. Select the drives you want to add to the array. Once they are all selected, click OK in the
bottom right corner.
e. You can now restart the ACC Server while the RAID builds. The process can take up to 14 days
to complete.
f. Once the process is complete, expand the logical drive by selecting the Logical Drive within the
array. Next, click Extend Logical Drive from the Actions list.
Configuring Extended Storage 11

g. Select the Maximum Size option, then click OK.
h. Once complete, click Finish.
i. Once the RAIDbuild is complete, follow the steps in Verifying Extended Storage Configuration
below to confirm that the extended storage configuration is complete. Then, proceed to the
next step, Initializing the Expanded Storage Volume on page17.
Verifying Extended Storage Configuration
Follow these steps to verify that the extended storage is completely configured:
1. Using Windows search menu, search for "disk". Click Disk Management to open it.
2. Under Volumes in the Disk Management table, you will see a list of drives.
The capacity and names of the drives listed in this table should match the configuration of arrays that
were created or extended.
3. Click on each drive and check the disk partition breakdown to confirm that the arrays are configured
with the correct capacity, and are unallocated.
4. Once finished, close out of the Disk Management Window.
Proceed to the next step, Initializing the Expanded Storage Volume on page17.
Verifying Extended Storage Configuration 12

Installing and Configuring a New Drive (iDRAC 9)
Front and Rear Drive Installation
1. Press the release button to open the release handle for the hard drive carrier that is holding a hard
drive blank.
2. Slide the hard drive carrier with the hard drive blank out until it is free of the hard drive slot.
3. The storage expansion pack’s drives can now be inserted into the open drive bay.
4. Close the hard drive carrier handle to lock the expansion pack hard drive in place.
Configuring Extended Storage
You must configure the extended storage after you have installed all the drives. To configure this storage,
download the Storage Expansion Kit for NVR4X-STD and NVR4-STD zip file, from the following page:
https://www.avigilon.com/support/infrastructure/nvr-downloads
After you have downloaded the zip file:
1. Extract the contents to a convenient location on the NVR system.
2. Open the extracted files and locate the file called StorageExpansion.
3. Right-click the StorageExpansion file and click Run as administrator.
The script will start the process of configuring the extended storage in the NVR system. This process will take
approximately 24 hours.
After waiting 24 hours, follow the steps in Verifying Extended Storage Configuration on the next page to
confirm that the extended storage configuration is complete. Then, proceed to the next step, Initializing the
Expanded Storage Volume on page17.
Installing and Configuring a New Drive (iDRAC 9) 13

CAUTION — Risk of losing data. Data will be lost if you do not allow the initialization process to finish
running. To avoid this risk, wait for the time recommended in the table above so the storage is
completely initialized and follow the steps below to verify extended storage configuration before
continuing with adding the storage to ACC.
Verifying Extended Storage Configuration
After waiting the specified time, follow these steps to verify that the extended storage is completely
configured:
1. Double-click the Server Administrator icon on your desktop.
2. If a Security Certificate warning opens, click Continue to this website (not recommended) to continue
to the Server Administrator.
3. Use your windows credentials to login to the Server Administrator portal.
Verifying Extended Storage Configuration 14

4. Use the navigation tree on the left-hand side to navigate to Storage > PERC XXXX > Virtual Disks.
XXXX is the version of PERC controller.
5. Select Virtual Disks and check if Storage 2 has the state set as Ready.
6. If Storage 2 is not Ready, wait a few minutes and check again.
7. After Storage 2 is confirmed as Ready, navigate to the Alert Log (System > Logs > Alert) to check that
the storage configuration initialization is complete.
Note: If RAID Initialization is not logged as complete after the Storage 2 state is confirmed as
Ready, contact technical support for assistance completing the RAID Initialization.
Verifying Extended Storage Configuration 15

8. Proceed to the next step, Initializing the Expanded Storage Volume on page17.
Verifying Extended Storage Configuration 16

Initializing the Expanded Storage Volume
After you have created and configured the expanded storage, initialize it in the NVR.
1. Use the Windows search menu to open Disk Manager. The expanded storage volume shows as an
unallocated partition of Disk 1 for iLO systems, or Disk 2 for iDRAC systems.
2. If using an iLO system, skip this step and proceed to Step 3. If using an iDRAC system, Disk 2 needs to
be initialized:
a. Right-click the unallocated storage volume and select Initialize Disk.
b. Select the default GPT partition style and click OK.
3. Right-click the unallocated storage volume and select New Simple Volume.
4. The New Simple Volume Wizard will open. Click Next to continue with the wizard.
5. When asked to specify the volume size, leave the size set to its default setting and click Next. This will
be the maximum storage size available in the new volume.
6. Select an unused drive letter to use for the new storage volume and click Next.
Initializing the Expanded Storage Volume 17

7. Configure the following settings on the Format Partition window and click Next:
a. Select the Format this volume with the following settings option.
b. Select NTFS from the File system drop-down list.
c. Select Default from the Allocate unit size drop-down list.
d. Enter the Volume label as Storage 2.
e. Select the Perform a quick format option.
8. Click Finish to complete the New Simple Volume Wizard process.
9. Youcannow verify that the new storage volume is setup correctly by finding it in File Explorer listed
under This PC.
Initializing the Expanded Storage Volume 18

10. Proceed to the next step, Adding Extended Storage to the ACC System on page20.
Initializing the Expanded Storage Volume 19

Adding Extended Storage to the ACC System
Note: The following steps are performed on your ACC Server and Admin Tool.
1. Open the ACC Admin Tool to start the process of adding the extended storage.
2. Shutdown your ACC server and wait for the process to finish.
3. Click the Storage icon ( ) to see all attached storage devices.
4. Click on the new storage volume in the Storage window (E:\ in this example) and click on Add Data
Adding Extended Storage to the ACC System 20