AVIWEST AIR Series User manual

User Guide
Document Version: v2.1
Software Version: v4.1
AIR Series

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CONTENTS
COPYRIGHT AND TRADEMARKS ........................................................................................ 6
COMPLIANCE ..................................................................................................................... 6
SAFETY AND HEALTH PRECAUTIONS ................................................................................ 6
OPERATING ENVIRONMENT............................................................................................... 8
PRODUCT PRESENTATION................................................................................................. 9
OVERVIEW ...................................................................................................................................................9
FRONT PANEL ...........................................................................................................................................10
REAR PANEL .............................................................................................................................................11
LEFT AND RIGHT SIDES...............................................................................................................................11
INDICATORS MEANING ................................................................................................................................12
INSTALLATION ..................................................................................................................13
CHECKING PACKAGE CONTENT ....................................................................................................................13
INSTALLING THE UNIT.................................................................................................................................13
UNIT FRONT PANEL..........................................................................................................15
MENUS .....................................................................................................................................................15
ICONS.......................................................................................................................................................16
LAUNCHING THE WEB INTERFACE...................................................................................17
ETHERNET CONNECTION .............................................................................................................................17
WIFI CONNECTION (ACCESS POINT MODE)....................................................................................................18
CONFIGURING AN ETHERNET INTERFACE.......................................................................19
FROM THE UNIT PANEL...............................................................................................................................19
FROM THE WEB INTERFACE.........................................................................................................................21
CONFIGURING A WIFI INTERFACE....................................................................................22
ENABLING/DISABLING THE WIFI INTERFACE..................................................................................................22
CONFIGURING A WIFI ACCESS POINT............................................................................................................23
CONFIGURING A WIFI CLIENT INTERFACE......................................................................................................26
CONFIGURING A 3G/4G/5G CELLULAR INTERFACE .........................................................31
INSERTING THE SIM CARD...........................................................................................................................31
ASSIGNING A SLOT TO A MODEM...................................................................................................................31
CONFIGURING THE APN..............................................................................................................................34
MANAGING THE APN DATABASE ......................................................................................36
ADDING AN APN TO THE DATABASE ..............................................................................................................36
DELETING AN APN.....................................................................................................................................37
ENABLING /DISABLING THE AUTOMATIC APN CONFIGURATION .......................................................................37
MANAGING CELLULAR OPERATORS.................................................................................38
SELECTING THE AUTOMATIC MODE ...............................................................................................................38
SCANNING AND SELECTING A CELLULAR OPERATOR.......................................................................................40
SELECTING MANUALLY A CELLULAR OPERATOR .............................................................................................42
CONFIGURING MODEM BANDS .....................................................................................................................43
MANAGING PRIORITIES OF NETWORK LINKS...................................................................48
CONFIGURATION...............................................................................................................49

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CONFIGURING THE UNIT NAME ....................................................................................................................49
CONFIGURING THE TIME AND DATE...............................................................................................................50
SELECTING THE LANGUAGE .........................................................................................................................50
ENABLING /DISABLING THE UNIT LOCATION .................................................................................................51
ENABLING /DISABLING AUTO-LIVE AT STARTUP ............................................................................................52
ENABLING /DISABLING SCREENSAVER .........................................................................................................53
SELECTING THE VIDEO SOURCE....................................................................................................................54
SELECTING THE AUDIO SOURCE ...................................................................................................................56
ADDING AND CONFIGURING A LIVE PROFILE ...................................................................................................58
DELETING A LIVE PROFILE...........................................................................................................................61
SELECTING A LIVE PROFILE..........................................................................................................................62
ADDING AND CONFIGURING A RECORD PROFILE .............................................................................................63
DELETING A RECORD PROFILE .....................................................................................................................65
SELECTING A RECORD PROFILE ....................................................................................................................66
ADDING AND CONFIGURING A DESTINATION PROFILE ......................................................................................67
DELETING A DESTINATION PROFILE ..............................................................................................................70
SELECTING A DESTINATION PROFILE .............................................................................................................71
CONFIGURING AES ENCRYPTION ..................................................................................................................72
CONFIGURING FORWARD SETTINGS ..............................................................................................................74
ENABLING /DISABLING A CELLULAR MODEM ................................................................................................75
ENABLING /DISABLING ALL INTERNAL CELLULAR MODEMS ............................................................................76
ENABLING /DISABLING ALL QUAD CELLLINK CELLULAR MODEMS .................................................................77
SELECTING A MISSION .....................................................................................................78
FROM THE UNIT PANEL...............................................................................................................................78
FROM THE WEB INTERFACE.........................................................................................................................80
SETTING A VIDEO RETURN ...............................................................................................82
EMITTING A VIDEO RETURN .........................................................................................................................82
RECEIVING A VIDEO RETURN........................................................................................................................83
STARTING A LIVE ..............................................................................................................84
FROM THE UNIT PANEL...............................................................................................................................84
FROM THE WEB INTERFACE.........................................................................................................................86
STARTING A RECORD........................................................................................................87
FROM THE UNIT PANEL...............................................................................................................................87
FROM THE WEB INTERFACE.........................................................................................................................89
STARTING A FORWARD .....................................................................................................90
FROM THE UNIT PANEL...............................................................................................................................90
FROM THE WEB INTERFACE.........................................................................................................................91
TRANSMITTING FILES VIA THE HOT FOLDER ...................................................................92
ENABLING /DISABLING THE HOT FOLDER FUNCTION......................................................................................93
USING THE INTERCOM......................................................................................................94
FROM THE UNIT PANEL...............................................................................................................................94
FROM THE WEB INTERFACE.........................................................................................................................94
CONFIGURING A DATA BRIDGE.........................................................................................95
FROM THE UNIT PANEL...............................................................................................................................95
FROM THE WEB INTERFACE.........................................................................................................................96
LOCKING A FIELD UNIT FROM MANAGER INTERFACE.....................................................96
SERVICING ........................................................................................................................97

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GETTING THE UNIT INFORMATION..................................................................................................................97
GETTING THE IMEI/IMSI/ICCID NUMBERS ...................................................................................................98
TESTING A LIVE USING THE PATTERN MODE...................................................................................................99
CHANGING THE WEB INTERFACE PASSWORD ...............................................................................................100
UPDATING THE FIRMWARE.........................................................................................................................100
REBOOTING THE UNIT ...............................................................................................................................101
RESTORING FACTORY SETTINGS .................................................................................................................101
EXPORTING THE UNIT CONFIGURATION .......................................................................................................101
IMPORTING THE UNIT CONFIGURATION........................................................................................................102
UNLOCKING A SIM CARD...........................................................................................................................103
DELETING FILE(S)FROM THE SD CARD........................................................................................................104
FORMATTING THE SD CARD.......................................................................................................................106
TROUBLESHOOTING .......................................................................................................107
GETTING A REPORT FILE ...........................................................................................................................107
EXPORTING A REPORT FILE FROM THE HISTORY FOLDER ...............................................................................108
ALARM MESSAGES ...................................................................................................................................108
SPECIFICATIONS.............................................................................................................110
DEVICE DISPOSAL...........................................................................................................115
CONTACT US ...................................................................................................................116
Important notice: The content of this guide may be modified without notice. Please login to your
Extranet on http://www.aviwest.com/ to make sure that you have the latest version of this
guide.

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Copyright and Trademarks
This User Guide and its content are the property of AVIWEST. It is forbidden to copy, disclose, or
reproduce either the whole document or any part without AVIWEST's prior written agreement.
Compliance
Before using the unit, please inform yourself about laws and regulations in force in the country
in which you use it.
Please refer to the sticker pasted on the unit to know its version.
The declaration of conformity is available upon request. Should you need it, please contact
AVIWEST.
Safety and Health Precautions
Handling the Unit
•To avoid any injury during the installation, observe local health and safety
requirements, and guidelines for manual material handling.
•The unit must be handled carefully and thoughtfully to prevent safety hazards and
damage.
Electronic and Radio Interference
•To avoid interferences with electronic devices contained in vehicles, keep the unit
away from the vehicle’s dashboard.
•When connected to wireless networks (3G/4G/5G or WiFi), the unit emits
microwaves that can interfere with other electronic devices.
•The operation of this equipment in a residential environment could cause radio
interference.

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Safety Precautions
•Do not use the unit in any place where the use of mobile phones is usually banned:
airplanes, hospitals, and areas with potentially explosive atmosphere (e.g. gas
stations, repair shops, fuel or chemical storage areas).
Health Precautions
Operating the unit is not recommended for:
•People with electronic implants (e.g. pacemakers, insulin pumps, implanted pulse
generators, hearing aids).
•Pregnant women, old people, children, teenagers and people suffering from
epilepsy.
Servicing the Unit
•Only trained and approved service engineers are permitted to service this unit.
•Unauthorized maintenance or the use of non-approved replacements may affect
the unit specifications and invalidate any warranties.
•For safety reason, the battery must not be opened at any moment. Please refer to
the manufacturer datasheet for detailed information.
Battery Safety Precautions
•Do not expose to water, fire or excessive heat.
•Do not crush, disassemble, puncture or short circuit the connector terminals.
•Charge the battery before initial use.
•Charge only with a SMBus compliant level 2 or 3 charger.
•Caution: Risk of explosion if the battery is replaced by an incorrect type.
Coin Battery Safety Precautions
•Lithium battery ref: BR1225A
There is a risk of explosion if the battery is replaced by an incorrect type.

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Operating Environment
•The unit is designed to be used indoors and outdoors.
•Choose a weather-protected location to avoid any damage due to ambient humidity,
moisture, extreme temperatures or long exposure to direct sunlight.
•Choose a clean, dust-free and well-ventilated area.
•Remove any dust that could obstruct air inlets and outlets.
•Allow at least 5cm free airspace at the front, back and on each side of the unit to ensure
adequate cooling. And do not obstruct the air inlets and outlets.
•Make sure that the environment corresponds to the conditions mentioned below:
Only use at altitude not exceeding 2000 meters.
Only use in not-tropical climate regions.
Ambient operating temperature (with internal battery): 0°C to 45 °C
Ambient operating temperature (with external DC adapter): 0 °C to 40 °C
Charging temperature: 0°C to 40°C
Operating humidity: 10 % to 85 % (no condensation)
Operating the unit out of these ranges may cause damage and void the warranty.
•Protect the unit against rain, dust and shocks.
•Avoid long exposure to direct sunlight.
•Do not obstruct the air inlets and outlets.
Caution – Safety precautions
Only use the DC adapter and the power cord provided by AVIWEST.
Using another DC adapter and power cord can damage the device and void the warranty.
•Important notice for Japan territory:
Using the 5GHz band (W52) outdoors is prohibited by radio regulations.
Tur off WiFi capabilities or select only 2.4GHz band when the device is used outdoors.

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Product Presentation
Overview
The AIR Series is a range of encoders & transmitters allowing video professionals to
broadcast news, sports or field events from any location around the world.
This solution supports video live transmission, record and forward over unmanaged
networks – such as 3G, 4G-LTE and 5G cellular network, LAN/WAN or public internet.
Designed in a very compact ruggedized enclosure along with a long life internal
rechargeable battery and a large set of audio and video interfaces, the AIR Series supports
the best state-of-art H.265/HEVC & H.264/AVC encoders offering premium full HD and SD
video quality with less data use and low latency.
On the transmission side, the solution features up to 2 embedded cellular 3G/4G/5G modems
and antennas plus additional extension links (internal Wi-Fi, Ethernet and USB ports)
combined and controlled by our SST (Safe Stream Transport) technology. This award-
winning technology powered by Aviwest is an intelligent IP bonding stack offering a set of
powerful contribution network protocols. It ensures the delivery of video even in the midst of
unpredictable and unmanaged networks conditions by:
•aggregating simultaneously multiple network connections,
•dynamically adapting the video bitrate according to the network bandwidth
fluctuations,
•protecting stream content,
•supporting retransmission of lost data.
The AIR Series is organized as illustrated in the following chart.

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Front Panel
1
Screen
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Power Button
•To turn on the unit press the power
button .
•To turn off the unit press the power
button for 3 seconds.
2
Activity indicator
3
Link Indicator
4
Battery level indicator
5
HDMI 1.4 Output
6
HDMI 1.4 Input
15
Settings Button
7
3G-SDI Output
16
Back Button
8
3G-SDI Input
17
Selection Wheel
Turn to scroll within menus and lists.
Short press to confirm a choice.
Long press to start actions
(ie. starting a forward).
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Intercom mini-jack (headphone, micro)
10
DC IN (19V nominal)
11
Analog Audio input/output (right)
(channel 2)
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Analog Audio input/output (left)
(channel 1)
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Ethernet
1
2
5
13
15
7
9
10
12
14
16
17
3
4
6
11
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Rear Panel
Left and Right Sides
1
SD card slot
2
Battery
3
4 x Micro SIM card slots organized as 2
banks for each Internal Cellular Modem
1
SD card slot
2
Battery
1
3
2
2
1
AIR220 / AIR320 / AIR320e Models
AIR200 / AIR300 / AIR300e Models
USB 3.0 Ports

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Indicators Meaning
Activity indicator
Status
Meaning
Fixed Green
The unit is starting
Flashing Green
Live, Record or Forward in progress
Off
No Live, Record or Forward in progress
Link indicator
Status
Meaning
Fixed Green
The unit is starting.
The unit is connected to a StreamHub
Off
The unit is not connected to a StreamHub
Battery indicator
Status
Meaning
Fixed Blue
The unit is powered by external source on DC input with a fully charged battery
Fixed Green
The unit is powered by external source on DC input and charging internal battery
Fixed yellow
The unit is powered by external source on DC input without battery charge
Off
The unit is operating on battery only
Note: The unit is charging only when turned off. Make sure that you turned it off before
charging the battery.
Activity indicator
Link indicator
Battery indicator

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Installation
Checking Package Content
Please check that the package contains:
•AIR unit
•19V AC/DC adapter
•A printed Quick Start Guide
•Flyer with QR code redirecting to WEB site with technical documents (User Guide,
and Quick Start Guide)
•SD card (if ordered)
Installing the Unit
1. Remove the rear panel.
a) Press on top.
b) Remove the cover.
2. Install the battery into the unit (if not already
installed).
3. Connect the AC/DC adapter and power cable.
Note: to disconnect, pull the self-latching
mechanism to release the connector.
1b
1a
2
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4. Insert a SD card (if not already installed).
Note: It is recommended to use a FAT 32 or
exFAT formats and class 10 SD card.
5. Insert a SIM card in a slot (not applicable for
AIR200, AIR300 and AIR300e).
Note: Slots 1A and 1B are coupled to Modem 1.
While the slots 2A and 2B are coupled to Modem 2.
6. For Ethernet transmission, connect the Ethernet
cable.
Note: DHCP is the default operating mode.
7. Connect Video Input cables (SDI or HDMI).
8. Make sure that ventilation grids of the unit are not obstructed.
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5
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Unit Front Panel
The unit front panel allows you to:
•Configure the unit
•Start / stop live
•Start / stop record
•Forward stored files
Menus
The diagram below shows the different menus accessible from Home and Settings Menus.

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Icons
On the front panel screen some icons indicate the unit state.
Error icons
Error with modem connection
Error with Ethernet connection

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Launching the Web Interface
The web interface allows you to:
•Configure the unit
•Start / stop live
•Start / stop record
•Forward stored files
To access the Web interface, use an Ethernet connection or a WiFi connection.
Ethernet Connection
1. From the Home menu, turn the wheel to select .
2. Press the wheel to confirm.
The screen displays the IP address assigned to the AIR unit
(by default in DHCP mode).
3. From a web browser, enter the AIR unit Ip address and append :8888 to it.
Example: 10.0.1.241:8888
The login screen opens:
The screen will display the right
designation according to the unit
you have.
4. Enter the login and password (by default: login= admin ; password= password).
Note: It is highly recommended to modify this factory password.
The AIR web interface
opens:

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WiFi Connection (Access Point Mode)
1. From the Unit Panel configure the unit as a WiFi Access Point (see chapter
Configuring a WiFi interface).
2. On your WiFi client device (computer, notebook, smartphone), go to the WiFi settings
menu, and select the WiFi access point that you configured.
Example: AIR_bf:98:10:01:02:8e:80:c0
3. Enter the password that you defined.
4. In a web browser, enter the unit url:
http://192.168.30.10:8888 (default IP address if it
has not been changed).
The login screen opens:
5. Enter the login and password.
Default login = admin
Default password = password
Note: It is highly recommended to modify the password.
The unit web interface opens:
From a Notebook / Computer
From a Smartphone

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Configuring an Ethernet Interface
Devices connected to a local LAN transmitter are remotely controllable from the Media Control
Room.
The unit can operate in different Ethernet modes:
DHCP
To use the unit in a domain that has a DHCP server.
The DHCP server assigns the IP address, subnet mask and default gateway to the equipment.
DHCP is the default configuration mode for Ethernet.
STATIC
To connect the unit to a domain without using a DHCP server.
This requires that you are the network administrator to set IP settings of the Ethernet interface
(IP address, netmask and gateway).
GATEWAY
To connect a host to the unit (for instance a laptop).
The unit acts as a DHCP server and assigns an IP address to the connected host.
The unit automatically detects from the netmask the range of IP addresses that it can use for
assigning an IP address to the host connected.
Factory Settings According to Selected Mode
MODE
IP Address
Netmask
Gateway
DHCP
Assigned by DHCP server
STATIC
192.168.1.10
255.255.255.0
192.168.1.1
GATEWAY
192.168.1.10
255.255.255.0
OFF
N/A
N/A
N/A
Note: When you select the OFF option, you disable the Ethernet mode.
Note: Configuring Ethernet interface may disconnect the unit.
From the Unit Panel
1. From the Home menu, turn the wheel to select .
2. Press the wheel to confirm.
3. Press the wheel again to enter the ETH1 CONFIG menu.
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4. Press the wheel again to set Ethernet options (DHCP, Static,
Gateway, Off).
5. Turn the wheel to scroll the list and select.
6. Press the wheel to confirm your choice.
•When selecting DHCP mode:
oSettings are automatically retrieved.
oYou can set the network link priority (High or Low).
a) Turn the wheel to select priority field.
b) Press the wheel to access the priority selection
(High or Low).
c) Turn the wheel to select High or Low priority.
d) Press the wheel to confirm your choice.
•When selecting STATIC or GATEWAY modes, you need to enter network settings.
a) Turn the wheel to select the icon.
b) Press the wheel to enter the ETH CONFIG menu.
c) Turn the wheel to select the settings to be modified.
d) Press to enter the input screen.
e) Use the wheel to enter settings (turn to select characters
and press to confirm).
f) Turn the wheel to select the key and press to confirm.
g) Turn the wheel to select .
h) Press the wheel to save settings.
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