Avocent Emerge VSM2000 Installation and maintenance instructions

Avocent Emerge
®VSM2000
Multi-function Video Scaler
Installer/User Guide
Avocent, the Avocent logo and Emerge are registered trademarks of Avocent Corporation.
All other marks are the property of their respective owners.
© 2008 Avocent Corporation. All rights reserved. 590-455-501A

TABLE OF CONTENTS
1.0 DISCLAIMER .................................................................................................1
1.1 Regulatory Agency Acceptance ............................................................................ 1
1.2 FCC Statement ..................................................................................................... 1
1.3 Manual Copyright Notice....................................................................................... 2
2.0 IMPORTANT SAFETY INSTRUCTION.........................................................3
2.1 Power and connections......................................................................................... 3
2.2 Water and moisture............................................................................................... 3
2.3 General care ......................................................................................................... 3
2.4 Location................................................................................................................. 3
2.5 Ventilation ............................................................................................................. 3
2.6 Rack Mount Safety Considerations....................................................................... 4
2.7 Intellectual property............................................................................................... 4
3.0 CAPABILITY, DEVICE FEATURES AND PRODUCT FEATURES ............13
3.1 Device Capabilities.............................................................................................. 13
3.2 Device Features .................................................................................................. 13
4.0 PRODUCT IMAGES ....................................................................................14
5.0 FRONT PANEL CONTROLS.......................................................................15
5.1 Multi-directional switch ........................................................................................ 15
5.2 Special button combinations and functions......................................................... 16
5.2.1 Locking front panel buttons & IR remote control ................................................. 16
5.2.2 Restore power-on settings .................................................................................. 16
5.2.3 Factory Reset...................................................................................................... 16
5.2.4 Forcing default output resolution......................................................................... 16
6.0 VIDEO INPUTS AND OUTPUTS.................................................................17
6.1 Computer & Video inputs .................................................................................... 17
6.2 Computer outputs................................................................................................ 17
6.3 Audio inputs and outputs..................................................................................... 18
7.0 UNPACKING AND INSTALLATION ............................................................19
7.1 Shipping Carton .................................................................................................. 19
7.2 Important Safety Instructions .............................................................................. 19
7.3 Initial Operation Check Using Factory Default Settings ...................................... 19
7.3.1 Initial operation and test of Video Scalers........................................................... 19
8.0 INFRA-RED REMOTE CONTROL ..............................................................21
9.0 MENU LAYOUT AND SETTINGS ADJUSTMENT......................................22

9.1 The High Level Menu Structure .......................................................................... 22
9.2 Group Names and Descriptions .......................................................................... 23
9.3 Items Associated with the Adjust outputs group ................................................. 23
9.4 Items Associated with the Adjust windows group ............................................... 24
9.5 Items Associated with the Adjust sources group................................................. 27
9.5.1 RGB Source Menu Items .................................................................................... 28
9.5.2 CV & YC Source Menu Items.............................................................................. 30
9.5.3 Items associated with the Adjust Ethernet group ................................................ 31
9.6 Items associated with the Adjust resolutions group ............................................ 32
9.7 Items Associated with the System group ............................................................ 35
10.0 RS232 CONTROL .......................................................................................38
10.1 Connection .......................................................................................................... 38
10.2 Communications protocol.................................................................................... 38
11.0 TROUBLESHOOTING AND TECHNICAL SUPPORT................................39
11.1 There is no picture on the output. ....................................................................... 39
11.2 The image is shifted and not fully viewable......................................................... 39
11.3 The output resolutions no longer appear as expected. ....................................... 39
11.4 The Output image is distorted. ............................................................................ 39
11.5 How can I reduce color smearing on CV connections? ...................................... 40
11.6 I can no longer adjust the Output image resolution............................................. 40
11.7 The RGB input is selected but the image is rolling or pink.................................. 40
11.8 The video signal from my DVD player does not appear to work. ........................ 40
12.0 RETURN PROCEDURE..............................................................................41
12.1 Are you sure there's a fault? ............................................................................... 41
12.2 To return a unit for repair .................................................................................... 41
13.0 WARRANTY POLICY ..................................................................................42
14.0 CONNECTOR PINOUTS.............................................................................43
14.1 DVI-I connector ................................................................................................... 43
14.2 HD15 connector .................................................................................................. 43
14.3 RS232 / DB9 socket............................................................................................ 44
14.4 4 Pin mini-DIN S-video connector (YC) input...................................................... 44
14.5 Multi-way audio connector .................................................................................. 44
15.0 SPECIFICATIONS.......................................................................................45
15.1 Video Inputs ........................................................................................................ 45
15.2 Computer Input ................................................................................................... 45
15.3 Computer Outputs............................................................................................... 45

15.4 Audio input/output ............................................................................................... 45
15.5 Locking/Mixing .................................................................................................... 46
15.6 Scaling / sampling / memory ............................................................................... 46
15.7 Warranty.............................................................................................................. 46
15.8 Regulatory Compliance....................................................................................... 46
15.9 Environmental ..................................................................................................... 46
15.10 Power Requirement ............................................................................................ 46
15.11 Control Methods.................................................................................................. 47
15.12 Mechanical .......................................................................................................... 47
15.13 Optional Accessories .......................................................................................... 47

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1.0 DISCLAIMER
This product is intended for professional and/or home use. This product is not intended for use in a
medical environment and does not have the required certifications for such use. Similarly, use
aboard any aircraft or spacecraft while in flight or as an adjunct to any surface, airborne or marine
navigation system or any offshore marine activity, including control of any watercraft, or any use
similar to those specifically herein mentioned is prohibited. Use in the aforementioned
circumstances would require additional testing and certification.
1.1 Regulatory Agency Acceptance
Emissions: EN 55103-1: 1997(Electromagnetic compatibility. Product family standard for audio,
video, audio-visual and entertainment lighting control apparatus for professional use. Emission)
EN 61000-3-2:2000+A1:2001+A2:2005 (Limits for Harmonic Currents Emissions)
EN 61000-3-3:2000+A1:2001+A2:2005 (Limitation of voltage fluctuations and flicker in low-voltage
supply systems)
Immunity: EN55103-2: 1997 (Electromagnetic compatibility. Product family standard for audio,
video, audio-visual and entertainment lighting control apparatus for professional use. Immunity)
1.2 FCC Statement
Class A Device: This equipment has been tested and found to comply with the limits for a Class A
digital device pursuant to Part 15 of the FCC Rules. These limits are designed to provide a
reasonable protection against harmful interference when the equipment is operated in a
commercial environment. This equipment generates, uses and can radiate radio frequency energy
and, if not installed and used in accordance with the Instruction Manual, may cause harmful
interference to radio communications. Operation of this equipment in a residential area is likely to
cause harmful interference in which case the user will be required to correct the interference at his
own expense.
Caution: This equipment is intended for use in the manner prescribed in the Instruction Manual.
Any user changes or modifications not expressly approved by Avocent Corporation could void the
user’s authority to operate the equipment. Connecting this equipment to external devices requires
no specially shielded cabling for FCC compliance. The Instruction Manual shows or describes the
proper connection of this equipment for operation that insures FCC compliance.
Direct all inquiries regarding FCC compliance to:
Avocent Corporation
4991 Corporate Dr.
Huntsville, AL 35805

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1.3 Manual Copyright Notice
This Operation Manual is the intellectual property of Avocent Corp. No portion of this manual may
be copied or reproduced in any manner or by any means, including, but not limited to electronic
and electro-mechanical, without the express written permission of Avocent Corp.

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2.0 IMPORTANT SAFETY INSTRUCTION
To insure the best from this product, please read this manual carefully. Keep it in a safe place for
future reference.
To reduce the risk of electric shock, do not remove the cover from the unit.
No user serviceable parts inside. Refer servicing to qualified personnel.
2.1 Power and connections
This unit is not disconnected from the AC power source as long as it is connected to the wall
outlet. The off state for this unit is called standby mode. In standby mode the unit is designed to
consume a reduced quantity of power compared to normal operating modes.
When not using the unit for a long period of time, insure that the AC power cord is disconnected
from the wall outlet.
The AC wall outlet should be installed near to the unit and be easily accessible.
Do not plug in or attempt to operate an obviously damaged unit.
2.2 Water and moisture
To reduce the risk of fire and personal injury, operation of this device outdoors and/or exposure to
rain, water or excessive moisture is expressly prohibited.
The apparatus shall not be exposed to dripping or splashing and no objects filled with liquids, such
as vases, shall be placed on the apparatus.
2.3 General care
Do not force switches or external connections.
When moving the unit, disconnect the serial port connections first then the power cable and finally
the interconnecting cables to other devices.
Do not attempt to clean the unit with chemical solvents or aerosol cleaners, as this may damage
the unit. Use a clean dry cloth.
2.4 Location
Installation of this unit should be in a cool dry place, away from sources of excessive heat,
vibration, dust, moisture and cold.
2.5 Ventilation
Slots and openings in the sides of the unit are provided for ventilation. To ensure reliable
operation, avoid obstruction of these openings and ensure the unit is installed in a well-ventilated
area.

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2.6 Rack Mount Safety Considerations
Before installing the appliance and other components in the rack (if not already installed), stabilize
the rack in a permanent location. Install the equipment starting at the bottom of the rack, then work
to the top. Avoid uneven loading or overloading of racks.
Elevated ambient temperature: In a closed rack assembly, the operation temperature of the
rack environment can be greater than room ambient. Use care not to exceed the rated
maximum ambient temperature of the unit.
Reduced air flow: Carefully install the equipment in a rack so that an adequate amount of
airflow is maintained for safe operation of the equipment.
Mechanical loading: Avoid a potentially hazardous condition caused by uneven mechanical
loading by carefully mounting the equipment in the rack.
Circuit overloading: Consider the connection of the equipment to the supply circuit and the
effect that overloading of circuits might have on over-current protection and supply wiring.
Observe equipment nameplate ratings for maximum current.
Reliable earthing: Maintain reliable earthing of rack-mounted equipment. Pay particular
attention to supply connections other than direct connections to the branch circuit (for
example, use of power strips).
2.7 Intellectual property
Some IC chips in this product include confidential and/or trade secret property. Therefore you
may not copy, modify, adapt, translate, distribute, reverse engineer, reverse assemble or
decompile the contents thereof.

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2.0 IMPORTANT: CONSIGNES DE SECURITE
Afin de tirer le meilleur de ce produit, merci de lire attentivement ce manuel. Gardez-le dans un
endroit sûr pour pouvoir le consulter à nouveau.
Afin de réduire le risque de choc électrique, ne retirez pas l’unité de sa protection.
Aucune pièce réparable par l’utilisateur à l’intérieur. Référez-vous à des personnes qualifiées.
2.1 Alimentation électrique et connexions
Cette unité n’est pas déconnectée de la source de courant électrique tant qu’elle est connectée à
la prise murale. Le mode éteint de cette unité est appelé mode de veille. En mode de veille, cette
unité est conçue pour consommer une quantité réduite de courant par rapport aux modes
normaux d’utilisation.
Lorsque vous n’utilisez pas l’unité pendant une longue période, assurez-vous que le câble
d’alimentation électrique est déconnecté de la prise murale.
La prise murale de courant doit être installée près de l’unité et aisément accessible.
Ne branchez pas et n’essayez pas d’utiliser une unité visiblement endommagée.
2.2 Eau et humidité
Pour réduire les risques d’incendie et de dommages corporels, l’utilisation de cet appareil à
l’extérieur et/ou son exposition à la pluie, l’eau ou une humidité excessive est expressément
interdite.
L’appareil ne doit pas être exposé aux gouttes ou aux éclaboussures et aucun objet contenant de
l’eau, comme par exemple un vase, ne doit être posé sur l’appareil.
2.3 Entretien général
Ne forcez pas les boutons ou connexions externes.
Lorsque vous déplacez l’unité, déconnectez d’abord les connexions de ports en série puis le câble
d’alimentation et enfin les câbles de connexion avec d’autres appareils.
N’essayez pas de nettoyer l’unité avec des dissolvants chimiques ou des produits nettoyants en
aérosol, car cela peut endommager l’unité. Utilisez un chiffon propre et sec.
2.4 Emplacement
L’installation de cette unité doit se faire dans un endroit frais et sec, éloigné de sources
excessives de chaleur, de vibrations, de poussière, d’humidité et de froid.
2.5 Aération
Les rainures et les ouvertures sur les cotés de l’unité servent à l’aérer. Pour permettre une
utilisation sûre, évitez d’obstruer ces ouvertures et assurez-vous que l’unité est installée dans un
endroit bien aéré.

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2.6 Propriété intellectuelle
Certaines puces IC dans ce produit contiennent des éléments propriétaires confidentiels et/ou des
secrets commerciaux. Vous ne devez donc pas copier, modifier, adapter, traduire, distribuer,
démonter, désassembler, ou décomposer leur contenu.