Axon POS System A70 User manual

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CONTENTS
Chapter 1. Introduction
Chapter 3. Product Settings
1-1 Warranty 3
3-1. Specifications 22
1-2. Copyright 4
3-2. Printer Setup 23
1-3. Safety Information 4
[Printer Firmware] 23
1-4. Liability Limitation 5
[NV Image Tool] 24
1-5. Installation Recommendations 7
3-3. Printer Settings 27
Chapter 2. Product Overview
Chapter 4. Maintenance
2-1. Inside Your Package 8
Printer Cutter Replacement 34
2-2. Product Outline 10
Motherboard Replacement 35
[Control Panel] 10
Printer Mechanism Replacement 40
[Connecting Cables] 11
Chapter 5. Printer Operation
[Installing Paper Roll] 12
5-1. Printer Self-test 42
2-3. Basic Installation 13
5-2. Paper Jam Correction 43
2-4. USB Settings 17
[Physical USB port settings] 17
[Virtual COM port settings] 20
5-3. A7 Printer Specifications 44
[Ethernet to USB settings] 21

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Thermal Receipt Printer
Chapter 1. Introduction
1-1. Warranty
We guarantee our POS terminal product and its parts against defects in materials and workmanship, under proper use, for a standard period of
2 years from the original date of purchase.
During this period, we will repair or replace defective and/or faulty products or parts without charge to the customer for parts and labor.
The 1st year includes servicing and new or refurbished replacement parts free of charge, with one-way shipping costs borne by the seller. The
customer shall, however, be responsible for the return delivery costs.
The 2nd year also includes free of charge servicing and parts, but a limited warranty requires the entire shipping cost to be borne by the
customer.
Products out of the warranty period or scope shall be diagnosed at the customer's expense.
In the case of product damage due to error on part of the consumer, incorrect usage, carelessness or natural phenomenon, the customer shall
bear the full cost for both repair and delivery.

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1-2. Copyright
This publication, including all photographs, illustrations and software, is protected under international copyright law with all rights reserved to the
manufacturer. Neither this manual, nor any of the material contained herein, may be reproduced without express written consent of the author.
1-3. Safety Information
1. Always ensure that the correct power voltage is used as a precaution against fire and electrical shock.
2. Avoid exposing product to direct sunlight. Do not use product in areas of high humidity.
Doing so may cause low reliability and/or operational malfunction.
3. Be careful of static electricity on PCB of system with anti-static appliances. Doing so may cause inferior reliability and shorted product life.
4. Keep product away from highly static areas. This may lead to inferior performance and reduced life cycle.
5. Do not interfere with, or obstruct metal components inside product. Doing so may cause the risk of fire or electric shock.
6. Do not pull on power cable or peripheral devices‟connector cable. Doing so may cause fire, electric shock or electronic system malfunction.
7. Use caution when around other electronic devices with possible high frequency or electro-magnetic effects e.g. Audio, Electronic-range etc.
Doing so will lead to the serious risk of product malfunctioning or a system error occurring.
8. Ensure that batteries are replaced correctly. Failure to do this may result in sudden explosions.
9. Dispose of used batteries properly according to the instructions.

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1-4. Liability Limitation
●Installation and maintenance
We recommend that you inquire about product installation, maintenance and repair service from the official service center and agent office.
AXON takes no responsibility for malfunctions or system errors occurring after service and/or system check carried out by unofficial service providers.
●High frequency appliances
This product is qualified by FCC, CE, EMI and MIC compliances, and is thus governed by these qualifications‟ safety regulations.
However, the product can affect and be affected by other high frequencies generated around it. As such, AXON does not considerliability for any system
error or disorder due to this issue.
●Electronic noise emitting equipment
We recommend using the product away from electronic noise emitting equipment such as heaters, motors, fluorescent lights, TVs etc. as it may cause
interruption or interference with normal operation.
●Installation location
For optimal performance, the product should be kept in an environment of lower than 65% humidity and in a temperature of 10 ~ 30℃. Please also keep
away from direct sun-light.

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●Cleaning procedure
Cleaning with chemical based products (in particular those containing benzyl or chemical thinning agents) can damage the exterior surfaces of the product.
We recommend using a soft damp cloth and wiping gently, taking particular care when dealing with the LCD display screen.
●Product limitations
1. The use of this product for anything other than POS tasks is strictly prohibited.
The product is not supported for regular PC and interface operation.
2. This product is for business use only, and not for usage in the home.
3. Both hardware and software are both fully configured.
4. Normal operating is guaranteed on a steady power connection.

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1-5. Installation Recommendations
1. Avoid installing during thunderstorms. (Possibility of dangerous exposure to electricity.)
2. Install away from damp spaces or water-leaks.
3. Beware of static occurrence during installation.
4. Use only ground connected and quality certified power cords and cables.
5. Keep out of direct sun-light, extremely high or low temperatures, or high humidity areas.
6. Install product away from areas prone to shocks or vibration.
7. Install product away from sewing machines, welding equipment, electric stoves, audio equipment and other high frequency generating
equipment.
8. Installation and use in close proximity to an air-conditioning unit is not recommended.
9. Do not connect cables underneath carpets or floorboards.
10. Only use power cables supplied by pre-approved and certified venders.
11. Never use power cords from high power source appliances.
e.g. Electronic heaters, Electric stoves, Audio equipment, Air-conditioners, Refrigerators etc.
12. The use of multiple connections in a shared power outlet/socket is not recommended.

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Thermal Receipt Printer
Chapter 2. Product Overview
2-1. Inside Your Package
Included in the package: Printer, power cable, interface cable, adapter, cable cover, roll paper, user manual and driver CD.
Please check that all items shown are included in your package. If anything is missing or damaged, please contact your dealer for
assistance.

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[Package Contents]

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2-2. Product Outline
(Note: Labels may differ according to model/region)
[Control Panel]
ERROR (LED)
: Blinks red when cover is open, no paper is installed or
Printer cannot function correctly.
POWER (LED)
: Steady green light is lit when power is on.
FEED (Button)
: Pressing the FEED button will eject paper. Continuously
holding down the button ejects paper until the button is
released.

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[Connecting Cables]
1. Ensure that both the printer and host terminal are switched off.
2. Connect the power cable by first pulling back on the locking mechanism and
inserting into the printer‟s interface.
3. Connect to the power outlet using the adapter provided.
4. Connect the printer to the main terminal using the interface cable provided.
Ensure that all connections are correct and firmly secured.
5. If using a cash drawer, connect to the printer‟s interface using a drawer kick-out
cable.
Interface connector
(Serial, USB)
Drawer kick-out cable
Adapter
Power cord

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[Installing Paper Roll]
1. Push down on the level to the left side of printer to
open the cover.
2. Switch off the power.
3. Remove any paper remaining inside the printer and
insert a new paper roll, ensuring that the end of the roll
is underneath. (as shown in the diagram)
4. Pull the end of the paper outside the machine and close
the cover, ensuring that the cover is locked properly
into place.
5. Switch the power back on.
[Note]
When closing the cover, press down on the center of the
cover to ensure the paper is in contact with the roller.

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2-3. Basic Installation
OPOS Driver
The UNIPOS driver for OPOS driver system (based on Windows XP) is provided.
Alternatively, you can download the latest OPOS driver software at: www.axoncomputer.it

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●Installation
1. Download EasySet OPOS driver file and install.
2.Complete the installation of OPOS driver.
3. File is located at:
[Start] –> [All Programs] –> [EasySet] –> [OPOS] –> Execute EasySet_OPOS prgram.
●Setting
Click “Add New Device”to install new printer.

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Select „Device Name‟and „Device Type‟, then click “Add”.
[„Select Device Type‟: Serial, parallel or USB]
Select newly added printer and enter “Device Setup”..

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Enter port details in the Printer Settings page and press [OK] to
complete the setup.
※When setting up the ‘Cash Drawer’, please use the same procedure as above.

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2-4. Port settings
1. Physical USB port settings
●Installation
1. Download the A70 printer driver file relevant to your operating system (32bit or 64bit).
2. Double click the file and follow the on-screen steps to install the driver.
When installation is complete, open the program and go to: Port Management.
Under „USB Port‟, select „USB‟.

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After installation is complete, connect the A70 USB cable.
※When connecting the A7O printer via USB, Physical/Actual USB
must always be selected.
※For more detailed explanations, please refer to the Setting Mode.

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Go to: Start -> Printers and faxes ->EASYSET PBP_A7 -> Printer settings
After checking the printer settings, the test print should be run.

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2. Virtual COM (RS232 Serial Emulation) port settings
●Installation
1. Visit and download the file from „Others‟-> „Virtual Serial Driver for A70‟.
2. Double click the file and proceed Install the A70 Virtual Serial Driver.
After installation is complete, connect the A70 USB cable.
※When connecting the A7O printer using this mode, Serial Emulation must
always be selected.
※For more detailed explanations, please refer to the Setting Mode.
Visit www.axoncomputer.it