Canon imageCLASS MF4800 Series User manual

S
Se er rv vi ic ce e G Gu ui id de e
For Authorized Servicers

imageCLASS MF4890dw/MF4880dw/MF4770n Service Guide for Authorized Servicers
imageCLASS MF4890dw/MF4880dw/MF4770n Service Guide for Authorized Servicers June 2013
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Published by
Canon U.S.A., Inc.
One Canon Park
Melville, NY 11747-3336
1-800-OK-CANON
servicep[email protected]anon.com
Canon U.S.A. Homepage: http://www.usa.canon.com
Canon U.S.A. e-Support Center Web site:http://www.support.cusa.canon.com
Canon U.S.A. ISG Central Web site:http://www.isgcentral.cusa.canon.com
Canon Network Access (CNA) Web site:http://www.cna.cusa.canon.com
IMPORTANT
THIS SERVICE GUIDE INCLUDES THE INFORMATION RELATING TO THE imageCLASS
MF4890dw/MF4880dw/MF4770n.
SPECIFICATIONS AND OTHER INFORMATION CONTAINED HEREIN MAY VARY SLIGHTLY FROM ACTUAL
DEVICE VALUES OR THOSE FOUND IN ADVERTISING AND OTHER PRINTED MATTER.
USE OF THIS SERVICE GUIDE SHOULD BE STRICTLY SUPERVISED TO AVOID DISCLOSURE OF
CONFIDENTIAL INFORMATION.
ALL PRICES LISTED ARE SUBJECT TO CHANGE WITHOUT NOTICE.
PART NUMBERS LISTED MAY BE CHANGED WITHOUT NOTICE TO REFLECT ENGINEERING REVISIONS.
REVISION HISTORY
Revision Date Section(s) Details
— June 2013 All Release of the imageCLASS
MF4890dw/MF4880dw/MF4770n Service Guide for
Authorized Servicers

imageCLASS MF4890dw/MF4880dw/MF4770n Service Guide for Authorized Servicers
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COPYRIGHTS AND TRADEMARKS
This Service Guide is the property of Canon U.S.A., Inc.
© Canon U.S.A., Inc. 2013. All rights reserved.
Canon, imageCLASS, and Always Ask for Canon Genuine Toner, Parts & Supplies are registered trademarks of
Canon Inc.
All other company names and product names may be trademarks or registered trademarks of their respective
owners, and are hereby acknowledged.
LEGAL NOTICES
The information contained in this Service Guide constitutes confidential information of Canon U.S.A., Inc.
Pursuant to the authorized Service Agreement with Canon U.S.A., Inc., this Service Guide is solely for reference
purposes and may be used only by an authorized Service Provider of Canon U.S.A., Inc. No part of this Service
Guide may be reproduced or transmitted in any form by any means, electronic or mechanical, for any purpose
without the prior written consent of Canon U.S.A., Inc., except as expressly permitted herein.
Pursuant to the authorized Service Agreement with Canon U.S.A., Inc., Service Provider agrees to indemnify Canon
U.S.A., Inc. and to hold it harmless from and against any and all claims arising out of Service Provider’s possession,
use, or misuse of this Service Guide.
Canon U.S.A., Inc. from time to time updates this online Service Guide and may modify the information and/or
specifications contained in it at any time without notice. Additionally, all prices and availability dates listed herein are
subject to change without notice. The latest version is available online at the ISG Central and e-Support Web sites
noted above. Please make certain that you are using the latest version. Specimens of Web pages included herein
are for illustration purposes only.
DISCLAIMER
NEITHER CANON NOR ITS SUPPLIERS NOR ANY AUTHORIZED SERVICE PROVIDER SHALL BE LIABLE FOR
PERSONAL INJURY OR PROPERTY DAMAGE (UNLESS CAUSED SOLELY AND DIRECTLY BY THE
NEGLIGENCE OF CANON OR ANY AUTHORIZED SERVICE PROVIDER), LOSS OF REVENUE OR PROFIT,
FAILURE TO REALIZE SAVINGS OR OTHER BENEFITS, EXPENDITURES FOR SUBSTITUTE EQUIPMENT OR
SERVICES, LOSS OR CORRUPTION OF DATA, INCLUDING, WITHOUT LIMITATION, DATA STORED ON THE
PRODUCT’S OPTIONAL HARD DISK DRIVE, STORAGE CHARGES OR OTHER SPECIAL, INCIDENTAL OR
CONSEQUENTIAL DAMAGES CAUSED BY THE USE, MISUSE OR INABILITY TO USE THE PRODUCT,
REGARDLESS OF THE LEGAL THEORY ON WHICH THE CLAIM IS BASED AND EVEN IF CANON OR ITS
SUPPLIERS OR ANY AUTHORIZED SERVICE PROVIDER HAS BEEN ADVISED OF THE POSSIBILITY OF
SUCH DAMAGES. NOR SHALL RECOVERY OF ANY KIND AGAINST CANON OR ITS SUPPLIERS OR ANY
AUTHORIZED SERVICE PROVIDER BE GREATER IN AMOUNT THAN THE PURCHASE PRICE OF THE
PRODUCT CAUSING THE ALLEGED DAMAGE. WITHOUT LIMITING THE FOREGOING, THE PURCHASER
ASSUMES ALL RISKS AND LIABILITY FOR LOSS, DAMAGE OR INJURY TO PERSONS AND THE PROPERTY
OF THE PURCHASER OR OTHERS ARISING OUT OF THE POSSESSION, USE, MISUSE, OR INABILITY TO
USE THE PRODUCT NOT CAUSED SOLELY AND DIRECTLY BY THE NEGLIGENCE OF CANON OR ANY
AUTHORIZED SERVICE PROVIDER.

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Contents
I. Product Overview-------------------------------------------------------------------------------------------1
II. Product Configuration and Box Contents ----------------------------------------------------------3
A. Configuration ------------------------------------------------------------------------------------------------------- 3
B. Box Contents ------------------------------------------------------------------------------------------------------- 4
III. Service Authorization--------------------------------------------------------------------------------------5
IV. Educational Training---------------------------------------------------------------------------------------5
A. Training Program Overview------------------------------------------------------------------------------------ 5
B. Who Should Complete------------------------------------------------------------------------------------------- 5
C. Prerequisites-------------------------------------------------------------------------------------------------------- 5
D. Course Format------------------------------------------------------------------------------------------------------ 6
E. Course Equipment ------------------------------------------------------------------------------------------------ 6
V. Servicing Notes----------------------------------------------------------------------------------------------7
A. Power and Plug Requirements-------------------------------------------------------------------------------- 7
B. Installation Space Requirements----------------------------------------------------------------------------- 7
C. Estimated Installation Time -----------------------------------------------------------------------------------11
D. Notes on the Wireless LAN------------------------------------------------------------------------------------11
E. Service Support Tools ------------------------------------------------------------------------------------------12
F. Cleaning -------------------------------------------------------------------------------------------------------------13
G. Consumables ------------------------------------------------------------------------------------------------------14
H. Consumable Parts------------------------------------------------------------------------------------------------14
I. Periodic Replacement Parts-----------------------------------------------------------------------------------14
J. Firmware Upgrade------------------------------------------------------------------------------------------------15
K. Computer Requirements for Downloading Firmware-------------------------------------------------15
VI. End-User Customer Service Offerings------------------------------------------------------------- 16
A. Monthly Copy/Print Volume-----------------------------------------------------------------------------------16
B. Limited Warranty Support -------------------------------------------------------------------------------------16
C. Technical Support for the End-User------------------------------------------------------------------------17
1. Carry-In Service-----------------------------------------------------------------------------------------------17
2. Exchange Service --------------------------------------------------------------------------------------------18
3. Internet Support -----------------------------------------------------------------------------------------------19
D. Post-Warranty Support -----------------------------------------------------------------------------------------20
1. CarePAK Extended Service Plans------------------------------------------------------------------------20
2. Time and Material Service----------------------------------------------------------------------------------22
VII. Authorized Servicer Program------------------------------------------------------------------------- 23
A. Authorized Servicer Customer Registration System--------------------------------------------------23
B. ASCR Registration Process-----------------------------------------------------------------------------------24
C. Replacement Inventory-----------------------------------------------------------------------------------------24
D. Optional On-Site Service---------------------------------------------------------------------------------------24
VIII. Authorized Servicer Support Offerings------------------------------------------------------------ 25
A. Authorized Servicer Support----------------------------------------------------------------------------------25
B. Internet Support---------------------------------------------------------------------------------------------------25
1. Canon USA’s e-Support Center Web Site--------------------------------------------------------------25
2. Canon USA’s ISG Central Web Site ---------------------------------------------------------------------27
C. Call Escalation Procedure -------------------------------------------------------------------------------------29

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IX. Warranty Procedures------------------------------------------------------------------------------------ 30
A. e-Tag------------------------------------------------------------------------------------------------------------------30
B. Online Limited Warranty Credit Inquiry -------------------------------------------------------------------32
C. Warranty Reimbursement Program-------------------------------------------------------------------------34
1. Dispatch by CITS ---------------------------------------------------------------------------------------------34
2. Warranty Marketing Program ------------------------------------------------------------------------------35
X. Parts Support ---------------------------------------------------------------------------------------------- 36
A. Parts and Service Material Orders --------------------------------------------------------------------------36
1. Canon Network Access -------------------------------------------------------------------------------------36
2. Parts Order Desk ---------------------------------------------------------------------------------------------37
B. Parts Order Entry-------------------------------------------------------------------------------------------------38
1. Regular Orders------------------------------------------------------------------------------------------------38
2. Rush Orders ---------------------------------------------------------------------------------------------------38
C. Parts Information/Parts Price List Download------------------------------------------------------------38
D. Parts Discontinuation Schedule Information------------------------------------------------------------38
E. Order/Invoice Inquiry--------------------------------------------------------------------------------------------39
F. Parts Return Process--------------------------------------------------------------------------------------------39
XI. Appendix----------------------------------------------------------------------------------------------------- 40
A. Specifications------------------------------------------------------------------------------------------------------40
B. Warranty-------------------------------------------------------------------------------------------------------------45
1. imageCLASS Series Exchange/Carry-In Product Limited Warranty------------------------------45
2. Canon Toner Cartridge Limited Warranty---------------------------------------------------------------46
C. List of Tables-------------------------------------------------------------------------------------------------------47
D. List of Figures -----------------------------------------------------------------------------------------------------47

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I. Product Overview
The Canon imageCLASS MF4890dw, imageCLASS MF4880dw and
imageCLASS MF4770n are compact, B&W (Black-and-White), laser
multifunction devices with copy, print, scan, and fax capabilities. These models
are the successor to the imageCLASS MF4570dw, imageCLASS MF4570dn and
imageCLASS MF4450 and bring the following capabilities to users in a small
office or home office environment:
•Connectivity
•USB 2.0 High Speed port for printing and scanning from USB memory.
•10/100 Base-T Ethernet connectivity that supports network printing,
scanning, and PC faxing.
•802.11 b/g/n1
•Print and copy speeds (B&W using LTR (letter-sized) paper)
wireless connectivity that supports wireless network printing,
scanning, and PC faxing (The imageCLASS MF4890dw and
imageCLASS MF4880dw only).
•The imageCLASS MF4890dw and imageCLASS MF4880dw up to
26 ppm2
•The imageCLASS MF4770n up to 24 ppm.
(pages-per-minute).
•Quick first print time in approximately 5.8 seconds.
•Duplex functions
•imageCLASS MF4890dw: Duplex Print, Copy, Scan, Fax
•imageCLASS MF4880dw: Duplex Print Only
•Color scanning at an interpolated resolution of up to 9,600 x 9,600 dpi (dots
per inch), and optical scanning at a resolution of up to 600 x 600 dpi.
•Includes a front-loading paper cassette with a capacity of up to 250 sheets
and a multipurpose tray with single-sheet feeding capability
•Standard 33.6 Kbps Super G3 fax capabilities.
•Meets the ENERGY STAR guidelines for energy efficiency.
•Standard UFR II LT printing.
1 Wireless performance may vary, depending on terrain and distance between the printer and wireless network
clients.
2 The copy/print speed is measured during continuous copy/print runs. Copy/print speeds may vary, depending on
the paper type, size, and paper feeding direction. Copy/print speeds on smaller paper sizes may be slower. Also,
the machine may experience downtime or decrease the copy/print speed in the middle of a continuous copy/print
run to adjust the temperature inside the machine or maintain the optimal print quality.

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Table 1 — Specifications
Specification
imageCLASS
MF4770n
MF4880dw
MF4890dw
Functions Print, Copy, Scan, Fax, PC Fax
Print/Copy Speed
Up to 24ppm (letter)
Up to 26 ppm (letter)
Print Resolution
Up to 600 x 600 dpi, 1200 x 600 dpi quality
First Print Out Time
Approximately 5.8 seconds (letter)
Print Features
Watermark, Page Composer, Toner Saver
Print/Copy Memory 128 MB
First Copy Out Time
Approximately 8.7 seconds (letter)
Copy Resolution
Up to 600 x 600 dpi
Copy Features
Memory Sort, 2 on 1, 4 on 1, ID Card Copy
Connectivity
USB 2.0 Hi-Speed,
10/100 Base-T Ethernet
USB 2.0 Hi-Speed, 10/100 Base-T Ethernet, 802.11
b/g/n Wireless
Duplex Not Available Print
All Mode (Print, Copy,
Scan, Fax)
Printer Language UFR II LT (Host-based)
Operating Systems
Windows7, Windows Server 2008 R2, Windows Vista, Windows Server 2008,
Windows Server 2003, Windows XP
Paper Capacity
250-sheet cassette, 1-sheet multipurpose tray
Document Feeder
35-sheet simplex
50-sheet duplex
Minimum Paper Size
5.8" x 4.1"
Maximum Paper Size
8-1/2" x 14" (legal)
Scan Resolution
Up to 600 x 600 dpi (optical) ; 9600 x 9600 dpi (Interpolated)
Fax Modem Speed
33.6 Kbps Super G3 Fax
Standard Warranty
1 year exchange/carry-in
LCD Display
5-line LCD
Security
IP Filtering, MAC Address Filtering
Duty Cycle Up to 8,000 pages per
month
Up to 10,000 pages per month
Energy
Consumption
Operation
Approximately 520 W
Standby
Approximately 4.5 W
Approximately 5 W
Energy Saver Approximately 1.3 W Approximately 2.1 W
Energy Star
Yes

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II. Product Configuration and Box Contents
A. Configuration
Note: All configurations shown are for reference purposes only, and are
subject to change without notice. Please refer to the Price List in the CNA
(Canon Network Access) Web site www.cna.cusa.canon.com for the most
up-to-date item numbers.
Table 2 — Configuration
Item Item Number3
imageCLASS MF4890dw
imageCLASS MF4890dw 6371B006AA
imageCLASS MF4880dw 6371B010AA
imageCLASS MF4770n 6371B030AA
Supplies and Consumables
Cartridge 128 Black (Yields approximately 2,100 pages (LTR)) 3500B001AA
Service Materials and Parts Catalog
imageCLASS … Service Manual Available for
download from the
e-Support Center
Web site
imageCLASS …. Parts Catalog
CarePAK
imageCLASS MF4890dw (Virtual CarePAK, 2 Year Exchange/Carry-In)46521A105AA
imageCLASS MF4880dw (Virtual CarePAK, 2 Year Exchange/Carry-In) 6521A106AA
imageCLASS MF4770n (Virtual CarePAK, 2 Year Exchange/Carry-In) 6521A107AA
eCarePAK - B&W MFP (2 Year Exchange/Carry-In Extended Warranty)
5
5707B020AA
3 Item numbers and part numbers are subject to change without notice.
4 Available for purchase through Canon U.S.A., Inc.’s consumer Web site: www.estore.usa.canon.com.
5 Available for purchase through an Authorized Canon Reseller or Distributor. For more information, see “CarePAK
Extended Service Plans,” on p. 20.

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B. Box Contents
Note: The box contents shown below are for reference purposes only, and
are subject to change without notice.
•
Main Unit
•
User Manuals (CD-ROM)
•
Starter Guide
•
User Software (CD-ROM)
•Power Cord
•Registration Card
•
Telephone Cable
•
Warranty Card
•
Destination Labels
•
Wireless LAN Setting Guide
•
Starter Cartridge 128

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III. Service Authorization
To obtain and maintain authorization to service the imageCLASS
MF4890dw/MF4880dw/MF4770n, each dealer location must have at least two
(2) employees certified to service the machine.
IV. Educational Training
A. Training Program Overview
Technicians who successfully complete the imageCLASS
MF4890dw/MF4880dw/MF4770n online course and pass the certification
exam are authorized to service and support the imageCLASS
MF4890dw/MF4880dw/MF4770n.
The imageCLASS MF4890dw/MF4880dw/MF4770n online course is available
via the Training section of the e-Support Center Web site.
B. Who Should Complete
All service technicians responsible for installing, servicing, and supporting the
imageCLASS MF4890dw/MF4880dw/MF4770n machines must successfully
complete the imageCLASS MF4890dw/MF4880dw/MF4770n online course,
and pass the certification exam to receive technical support and dealer
authorization to sell these products.
C. Prerequisites
There are no prerequisites for this training course. However, it is highly
recommended that the service technician have:
•Prior experience with Canon imageCLASS MF devices
•Experience with taking eLearning courses
•Familiarity with common hand tools to disassemble and service Canon
devices

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D. Course Format
The imageCLASS MF4890dw/MF4880dw/MF4770n online course is a
self-paced course. It covers the setup and service information for these
models, and familiarizes the service technician with the important areas in the
Service Manual and User Manuals.
The following learning resources are provided as downloads in this training
course:
•Printed version of the course for reference
•Service Manual
•Quick Setup Guide
•e-Manual
It takes approximately 2.0 hours to complete this course successfully. It is
important that a quiet and undistracted learning area be set up by the student
beforehand to effectively take this training course and complete the
assessment exam.
E. Course Equipment
•Windows workstation with audio and access to the Training section of the
e-Support Center Web site
•Flash-enabled Web browser (preferably Microsoft Internet Explorer)
It is necessary to enable file downloads in Internet Explorer to download the
documents supplied within the course. Internet Explorer 8 disables the file
download option by default. To enable Internet Explorer 8 to download files,
perform the following steps:
1. Open Internet Explorer, select the “Tools” menu.
2. Click “Internet Options.”
3. Click “Security.”
4. Click “Custom level.”
5. Scroll down to the Downloads section, and click “Enable” under
<Automatic prompting for file downloads> and under <File download>.
6. Click “OK” to close all the dialog boxes.
7. Close and reopen Internet Explorer. You should now be able to download
the learning resources contained within the course.

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V. Servicing Notes
A. Power and Plug Requirements
The imageCLASS MF4890dw/MF4880dw/MF4770n devices require a NEMA
5-15 receptacle for proper operation. Before installation, confirm that a proper
NEMA receptacle is available for this device. It is not necessary to have a
dedicated line.
Table 3 — Power and Plug Requirements
NEMA 5-15 Receptacle
B. Installation Space Requirements
The imageCLASS MF4890dw/MF4880dw/MF4770n approximate installation
space requirements are shown below. Always ensure that there is enough
space for the service and operation of the device.
Keep the back and sides of the machine at least 4” (100 mm) away from a
wall for the proper servicing of the equipment.
imageCLASS
Width
Depth
Height
imageCLASS MF4890dw
24 5/8” (626 mm)
31 ¼” (793 mm)
29 ¼” (741 mm)
imageCLASS MF4880dw
24 5/8” (626 mm)
31 ¼” (793 mm)
28 ½” (723 mm)
imageCLASS MF4770n
24 5/8” (626 mm)
29 ¾” (755 mm)
28 ½” (723 mm)

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Table 4 — imageCLASS MF4890dw Installation Space Requirements
imageCLASS MF4890dw
Width and Depth Requirements
Height Requirements

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Table 5 — imageCLASS MF4880dw Installation Space Requirements
imageCLASS MF4880dw
Width and Depth Requirements
Height Requirements

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Table 6 — imageCLASS MF4770n Installation Space Requirements
imageCLASS MF4770n
Width and Depth Requirements
Height Requirements

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C. Estimated Installation Time
The estimated length of time needed to install the machine after it is
unpacked is approximately 5 minutes. The estimated installation time is
based on one (1) experienced technician or end-user.
D. Notes on the Wireless LAN
•The imageCLASS MF4890dw/MF4880dw must be kept within
(approximately 164’ (50 m)) from the wireless Local Area Network router
or access point.
•Obstacles such as walls and floors can reduce the effective range
resulting in deterioration of communications. Avoid obstacles between the
machine and the wireless Local Area Network router or access point.
•Microwaves and refrigerators may cause interference if the machine or
wireless Local Area Network router or access point is installed nearby.
Keep the machine, wireless Local Area Network router or access point
away from microwaves and refrigerators.
•When multiple networks are used to avoid interference between the
channels, set each network to a channel that is as far apart from other
network channels, such as Ch.1, Ch.6, and Ch.11. Refer to the instruction
manual of the wireless Local Area Network router or access point, or
contact the manufacturer for information on checking and setting methods
for channels.

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E. Service Support Tools
The tools listed in the table below are necessary for the proper servicing of
the machine. For more information on the tools below, see the imageCLASS
MF4890dw/MF4880dw/MF4770n Service Manual.
Table 7 — Service Tools
Tool Name
Part Number3
Usage/Remarks
Tool Case TKN-0001 —
Jumper Wire TKN-0069 With clip.
Gap Gauge CK-0057 0.02 mm to 0.03 mm
Spring Scale CK-0058
Used to check the paper cassette’s spring
pressure.
Philips Screwdriver
CK-0101 M4, M5 length: 363 mm
CK-0104 M3, M4 length: 155 mm
CK-0105 M4, M5 length: 191 mm
CK-0106 M4, M5 length: 85 mm
Flat-Blade Screwdriver CK-0111 —
Precision Slot Head
Screwdriver
CK-0114 Six-piece set
Hex-Key Wrench Set CK-0151 Five-piece set
Smooth File CK-0161 —
Hex Screwdriver CK-0170 M4, length: 107 mm
Nipper CK-0201 —
Long-Nose Pliers CK-0202 —
Pliers CK-0203 —
Stop-Ring Pliers CK-0205 For shaft ring.
Crimping Tool CK-0218 —
Tweezers CK-0302 —
Scale CK-0303 150 mm for measurement
Plastic Hammer CK-0314 —
Brush CK-0315 —
Penlight CK-0327 —
Plastic Bottle CK-0328 —
Lint-Free Cloth CK-0336 500 SH/PKG
Oiler CK-0349 30 cc
Plastic Bottle CK-0351 30 cc
Digital Multimeter FY9-2032 —
3 Item numbers and part numbers are subject to change without notice.

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The solvents and oils in the table below should also be carried to ensure that
the imageCLASS MF4890dw/MF4880dw/MF4770n is properly serviced. For
more information on the special tools, solvents, and oils below, see the
imageCLASS MF4890dw/MF4880dw/MF4770n/D530/FAXPHONE L190
Service Manual.
Table 8 — Solvents and Oils
Type Part Number3Usage/Remarks
Ethyl Alcohol None (Purchase locally) •For cleaning metal parts, grease, and toner
•Keep away from flammable materials.
Lubricant HY9-0007
•Apply to gears, shafts, and shaft supports.
•Molykote EM-50L is made by the Dow Corning
Corporation.
3 Item numbers and part numbers are subject to change without notice.
F. Cleaning
The parts in the table below require cleaning during a service visit. Follow the
procedure listed in the table to clean the corresponding part of the machine.
A diagram of the inside of the machine with the location of the parts in the
table below is provided in the imageCLASS
MF4890dw/MF4880dw/MF4770n/D530/FAXPHONE L190 Service Manual.
Table 9 — Parts That Require Cleaning
Part Cleaning Procedure
Duplex Feed Roller
Clean with a dry, lint-free cloth.
Fixing Inlet Guide
Delivery Roller
Feed Roller
Pickup Roller
Static Eliminator
Separation Pad Clean the rubber part with a dry, lint-free cloth.
Transfer Roller
It is recommended that you:
•Do not clean the transfer roller, unless it is absolutely necessary.
•Do not touch the transfer roller.
•Take care not to let oil from your hands come into contact with the
transfer roller.
If you have to clean the transfer roller, clean it with a dry, lint-free cloth.
ADF Pickup Roller Lift the ADF, and wipe the roller with a soft, dry cloth.
ADF Separation Pad Lift the ADF, and wipe the separation pad with a soft, dry cloth.
Platen Glass Cover Lift the platen glass cover, and wipe the backside with a soft, dry cloth.
Platen Glass Lift the platen glass cover, and wipe the platen glass with a soft, dry cloth.
ADF Reading Area Lift the platen glass cover, and wipe the reading area with a soft, dry cloth.

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G. Consumables
Consumables are all products and materials that are consumed with regular
use and cannot be reused. Such consumables include but are not limited to
paper and toner.
A number of factors are considered to determine the approximate yield
expectancy of a consumable item, including paper size and the amount of
coverage per page.
Note: All consumables shown in the table below are estimates for reference
purposes only, and are subject to change without notice.
Table 10 — Main Unit Consumables List
Description Part Number3Quantity Estimated Life
(copies/prints)6Remarks
Cartridge 128 (Black) 3500B001AA 1 2,100 Based on the ISO/IEC
Standard.
3 Item numbers and part numbers are subject to change without notice.
H. Consumable Parts
Consumable parts are parts that have a limited life, which will be reached
during a customer’s specific machine operation, and should then be replaced
as needed by a service technician.
The imageCLASS MF4890dw/MF4880dw/MF4770n does not have any
consumable parts.
I. Periodic Replacement Parts
The imageCLASS MF4890dw/MF4880dw/MF4770n does not have any
periodically replaced parts.
6 Value is based on LTR paper with the factory default print density setting.

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J. Firmware Upgrade
Firmware can be downloaded by the end-user or service technician via a
USB cable or a wired/wireless network that is connected to a computer.
Firmware is available for download on Canon U.S.A., Inc.’s (hereinafter
referred to as Canon USA) public Web site
(http://www.usa.canon.com/cusa/support/consumer/). When servicing the
machine, make sure to go to Canon USA’s public Web site, and download
the most recent firmware.
Note:
•A computer and the most recent UST (User Support Tool) file are required
to install upgraded firmware.
•Only the Main Controller PCB can be upgraded using the UST.
•The UST and firmware are included in the firmware package download from
Canon USA’s public Web site.
K. Computer Requirements for Downloading Firmware
The recommended desktop PC or laptop requirements7 to download the
firmware are:
•CPU: Celeron 400 MHz or higher (32-bit processor only)
•Memory: 32 MB of RAM or more
•Free HDD Capacity: 100 MB or more of available hard disk space
•High-Speed USB 2.0 port (recommended) or 1.1
•Display: 640 x 480 resolution or better, 256 colors or more
•Operating System (any of the following):
-Microsoft Windows 2000 Server/Professional
-Microsoft Windows XP Professional or Home Edition
-Microsoft Windows Server 2003
-Microsoft Windows Vista (32-bit processor version only)
-Microsoft Windows 7
-Microsoft Windows Server 2008
-Mac OS X 10.3 or later
•Necessary Cables: High-Speed USB 2.0-compliant cable (as short as
possible to avoid connection problems).
Note: Do not use extension cables.
7 Specifications are subject to change without notice.