Azio ENC302U User manual

AZiO™ External HD Kit
User’s Guide

Copyright 2006 © AZiO Corp. – www.aziocorp.com 2
Table of Contents
Overview ……………………………………………………………………………… 3
Precautions! ……………………………………………………………………..….. 4
Package Contents ………………………………………………………………..… 5
System Requirements for PC ……………………………………………………. 6
System Requirements for Mac ………………………………………………..… 7
Technical Specifications ………………………………………………………….. 8
Installing a 3.5” Hard Drive ……………………………………………………... 9
Setting up the Drive ……………………………………………………………… 17
Naming your Drive …………………………………………………………..…… 19
Partitioning/Formatting the Drive ……………………………………….….. 20
Formatting for Mac & PC compatibility ……………………………………………………………….…. 20
Partitioning/Formatting in Windows XP or 2000 …………………………………………………….. 20
Partitioning/Formatting in Windows Me or 98SE …………………………………………………….. 21
Formatting in Mac OS X ………………………………………………………………………………………. 21
Formatting in Mac OS 9 ………………………………………………………………………………………. 22
How to safely dismount the Drive ……………………………………………. 23
AZiO External HD Kit: Features Explored ……………………………...…… 24
Hi-Speed USB 2.0 ……………………………………………………………………………………………….. 24
FireWire 400 …………………………………………………………………………………………………….... 24
Serial ATA ……………………………………………………………………………………………………..…… 25
Frequently Asked Questions …………………………………………………... 26
Troubleshooting ………………………………………………………………….. 28
Troubleshooting for PC users …………………………………………………………………………….... 28
Troubleshooting for Mac users ………………………………………………………………………..…… 29
Warranty ……………………………………………………………………………. 31
Contact Information …………………………………………………………….. 32
Notices ………………………………………………………………………………. 33

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Overview
Thank you for purchasing the AZiO External HD kit, one of the most stylish and
practical data storage solutions available. The AZiO HD Kit can convert your
internal 3.5” hard disk drive into a hi-speed external storage device. Use it to
store your collection of documents, photos, media files, and/or backup a copy of
all your important data. This external drive kit is very easy to install, is hot-
swappable, and is backed by AZiO Corporation’s 1-year Limited Warranty.
This AZiO product features high-quality construction, advanced external interface
technology, and state-of-the-art industrial design, assured to provide you with
years of reliable performance.
The information in this guide pertains to the following models:
ENC-302U: USB 2.0 Interface
ENC-302C: USB 2.0 + FireWire 1394a Interface
ENC-303U: USB 2.0 Interface
ENC-303SU: eSATA + USB 2.0 Interface
This guide contains important information for the proper installation, use, and
care of your AZiO product. Please read this guide carefully and retain it for future
reference.

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Precautions!
Failure to follow the precautions below may result in damage to the device, loss
of data, and voiding of the warranty.
•If using your AZiO product as a general-purpose storage device (as
opposed to a backup device) AZiO strongly recommends that you backup
the files stored on the device. AZiO will not be responsible for loss of data
or corruption; nor will AZiO perform recovery of lost data or files.
•Do not attempt to disassemble or modify the internal components. If the
device is malfunctioning, contact AZiO Technical Support via the Support
page at www.aziocorp.com/support.php or call [phone] (Pacific
Time) during regular business hours.
•Dual-interface devices: Use only one interface at a time.
•Do not expose the device to rain or use it in damp or wet conditions.
•Never place containers of liquids on the device. This can damage the
device and increase the risk of electric shock, short-circuiting, fire, or
personal injury.
•Do not use the device in temperatures outside the range of 40° F - 130°
F.
•Do not use a third party AC adapter or power cord.
•Do not bump, jar or drop the device.
•Do not disconnect any cables while the device is powered on without first
un-mounting the device.

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Package Contents
1) AZiO External HD Enclosure
2) AC Adapter & Power Cord
3) Software CD
4) Installation Screw Pack
5) User’s Guide
6) Mail-In Registration Card
7) USB 2.0 Cable
8) 6-pin to 6-pin FireWire Cable (ENC-302C Only)
9) eSATA to eSATA Cable (ENC-303SU Only)
10) SATA to eSATA Conversion Bracket (ENC-303SU Only)
*If you are missing any item listed above, please contact Customer Service at
[email protected], or call [phone].

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System requirements for PC
•Minimum 233 Mhz
•Windows XP, 2000, Me or 98SE
•Available interface port:
-USB 2.0 Users: USB Port
-FireWire 1394a Users: 6-pin FireWire Port
-eSATA Users: External Serial ATA (eSATA) Port
Windows XP (USB 2.0) users:
You must have Windows XP Service Pack 1 or later or the drive will operate at
USB 1.1 speeds. Go to www.microsoft.com and click on the Windows Update
link.
Windows 2000 users:
In order to use the USB 2.0 or the FireWire connection, you must have Windows
2000 Service Pack 4 or later. Go to www.microsoft.com and click on the
Windows Update link.
Windows Me (USB 2.0) users:
We strongly recommend getting the latest updates. Go to www.microsoft.com
and click on the Windows Update link.
Windows 98SE users:
•In order to use the USB 2.0 connection you must install the USB 2.0 driver
included on the supplied CD. (See “Mounting a USB-Connected Drive” for
instructions).
•In order to use the FireWire connection, you will need Windows 98
Second Edition 1394 Storage Supplement. You can download it at
http://www.microsoft.com/windows98/downloads/default.asp.

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System Requirements for Mac
•Power Macintosh (G5, G4, G3, Mac mini, iBook, PowerBook, or iMac)
•Mac OS 9 or Mac OS X
•ENC-303SU eSATA: MAC OS 10.2 or later
•Available interface port:
-USB 2.0 users: USB Port
-FireWire 1394a users: 6-pin FireWire Port
-eSATA Users: External Serial ATA (eSATA) Port
Mac OS 9 Users:
•Mac OS 9 does not support USB 2.0. If using the USB 2.0 interface on OS
9, the device will operate at USB 1.1 speed.
•For FireWire connectivity, Mac OS 9 requires FireWire software version 2.7
or later. If you have Mac OS 9.1 or later you already have FireWire 2.7 or
later. Mac OS 9 updates are available at
http://docs.info.apple.com/article.html?artnum=75288.
USB 1.1 Compatibility:
This device is backward compatible with USB 1.1. However, if you
connect this device to a USB 1.1 port, it will operate at USB 1.1
speeds (up to 12 Mbps).
FireWire users with laptops:
If your laptop has a 4-pin FireWire port, you will need to obtain a
6-pin to 4-pin FireWire cable (not included).
eSATA users with SATA ports:
If your computer has a SATA port, please upgrade to eSATA by
using the included SATA to eSATA converter bracket.

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Technical Specifications
Model #
USB 2.0 (White Acrylic) …………………..…………………………………. ENC-302U
USB 2.0 (Black Acrylic) ………………………………………………………. ENC-303U
USB 2.0 + FireWire 400 ……………………………………….…………….. ENC-302C
USB 2.0 + eSATA ………………………………………………………..…… ENC-303SU
Dimensions:
Length x Width x Height (inches) …………………………..… 8.25” x 5.0” x 1.5”
Length x Width x Height (mm) …………………………….…. 209.6 x 127 x 38.1
Weight …………………………………………………………………………………………..... 1.5 lbs
Interface Transfer Rate (max. Mbps)
USB 2.0 …………………………………………………………………………………….. 480
FireWire 400 ………………………………………………………………………….……. 400
eSATA ……………………………………………………………………………………… 3,000
Chassis (approved/recognized) …………………………………………………..… FCC/CE/UL
Power Requirement ……………………………………………………….... +5VDC & +12VDC
Startup Current (max A) …………………………………………..…………….……… 2.0 (12V)
External Power Supply …………………………………………………………… 34W Switching
AC Input ……………………………………………………………… 100-240V ~ 47/63Hz 1.2A
DC Output ……………………………………………………………. 5.0V (2.0A), 12.0V (2.0A)

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Installing a 3.5” Hard Drive
1. Configure your IDE Hard Drive as a Master
(Does not apply for SATA Hard Drives)
Your IDE drive has a jumper black at the back (situated between the ATA
interface connector and the power connector). The jumper block has an
array of pins. You may need to plug one or more jumpers onto specific
pins in order to configure the drive as a master. Your drive most likely
came with jumpers already attached to the jumper block.
Each IDE drive manufacturer has a different jumper arrangement for
specific drive configurations (master, slave, cable select, etc). Refer to the
instructions that came with your drive and, if necessary, arrange the
jumper(s) so that the drive is configured as a master. You should use
small needle-nose pliers or tweezers to remove/insert jumpers.
If you do not have your drive’s manual, most manufacturers make
manuals available for download from their websites. Be sure to download
the correct manual for your specific model as jumper configurations can
differ from model to model.

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2. Disassemble the Drive Kit
Using a Philips screw driver, remove the six screws on the bottom of the
enclosure.

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Open the drive kit by carefully remove the top cover from the body
chassis.
Warning: When handling the opened kit, never touch the PCB (printed
circuit board). It contains sensitive electronics that can be easily
damaged.

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3. Install the Hard Drive into the Drive Kit
The Drive Kit PCB contains the interface connector and the power cable.
Orient your 3.5” hard drive so that the drives connectors are aligned with
the interface connector and the power cable. Plug the interface cable and
the power supply into the hard disk drive.

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With the connections made, screw the hard drive onto the support brace
using the supplied screws. Make sure all screws are secure and that the
drive is firmly mounted to the chassis.

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4. Re-assemble the Drive Kit
Connect the LED activity light cable from the top cover of the drive kit to
its connector cable attached to the PCB.

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Carefully close the drive kit by replacing the top cover back onto the
enclosure base. Make sure the cover is properly seated and pressed
tightly against the enclosure’s edge.

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Screw the top cover securely back onto the enclosure.

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Setting up the Drive
Mounting the Drive
This section assumes that your Drive is already formatted for your computer’s
operating system. If this is not the case, format the Drive according to the
instructions in the section “Formatting the Drive” and then return to this section.
Mac Users:
Once the Drive has been properly connected and powered on, it should mount
on your desktop.
Windows 2000/XP Users:
Once the Drive has been properly connected and powered on, you should see a
new hard drive icon and drive letter in My Computer/Windows Explorer.
Windows 98SE and Me Users:
[FireWire Users]
Once the Drive has been properly connected and powered on, you should see a
new hard drive icon with a new drive letter in My Computer/Windows Explorer. If
your computer cannot detect the Drive, you may need to manually search for
and install the driver named GPIO98.SYS. If you have Windows 98 Second
Edition Storage Supplement, this file should be located at
C:\WINDOWS\SYSTEM\IOSUBSYS\GPIO98.SYS.
[USB 2.0 Users]
Windows Me Users
Once the Drive has been properly connected and powered on, you should see a
new hard drive icon and drive letter in My Computer/Windows Explorer. If this is
not the case, you will need to update your Windows Me. To get the latest
update, go to www.microsoft.com and click on Windows Update link.
Windows 98SE Users
1. After the drive has been properly connected and turned on, the Add New
Hardware Wizard should appear with the message: “Found New Hardware
USB 2.0 Storage Adapter.” Click Next.
2. You will then see the message: “What do you want windows to do?” with
two options. Select “Search for the best driver for your device
(Recommended).” Click Next.
3. In the next window that appears, check the box labeled CD-ROM drive.
Click Next.

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4. You will then see the message: “Windows is now ready to install the best
driver for this device…” Click Next.
5. Once the installation is complete, you will see the message “Windows has
finished installing the software…” Click Finish and then eject the CD. You
should now see a new icon (a gray box with a green arrow) next to the
time display on your system tray.

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Naming your Drive
If you didn’t already, you may want to give your Drive a unique name to
distinguish it from other storage devices connected to your computer. Usually,
you assign a name to a hard drive during the formatting setup process.
However, you can change the name of a hard drive at any time.
Mac Users:
1. Locate the Drive icon on your computer’s Desktop.
2. Click and hold the mouse button on the icon’s label until it is highlighted.
3. Type in a name and press Return/Enter.
PC Users:
1. Double-click on My Computer.
2. In the My Computer window click on the Drive icon.
3. In the File menu, select Properties.
4. Under the General tab of the Properties window, type a name in the text
field beside the Drive icon.

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Partitioning/Formatting the Drive
PARTITIONING/FORMATTING A HARD DRIVE ERASES ALL DATA STORED ON THE DRIVE!
BEFORE YOU FORMAT THE DRIVE, BE SURE TO SAVE A COPY OF ANY FILES YOU WISH TO KEEP
TO ANOTHER STORAGE DEVICE.
Follow the instructions in this section if your IDE hard drive was not already
formatted prior to installation, or if you want to re-format the drive.
Formatting for Mac & PC Compatibility
If you need both PC and Mac compatibility, you have two formatting options:
1. Format the Drive on a PC with FAT32 file system.
2. Format the Drive on Mac OS 10.3 or later with the MS-DOS file system.
Mac OS 10.2 Users:
FAT32/MS DOS-formatted disks or disk partitions that are larger than 128 GB will
not mount on Mac OS 10.2 through 10.2.8. There are several ways to resolve
this issue:
1. Format the Drive using the Mac OS Extended file system.
2. Partition the Drive so that no partition is larger than 128 GB.
3. Upgrade to Mac OS 10.3 or later. Go to
http://docs.info.apple.com/article.html?artnum=107483 for details.
Mac OS X v.10.3+ Users:
If you connect an NTFS-formatted disk to a Mac running Mac OS X v.10.3 or
later, the computer can read the Mac-compatible files but you will not be able to
save any data to the disk.
Partitioning/Formatting the Drive in Windows 2000 or XP
If the external hard drive does not mount after you have plugged-in and turned
on your external drive, you will need to partition and format the drive by doing
the following:
1. Right-click on My Computer, click on Manage.
2. Click on Disk Management. A list of all the drives in your system will be
displayed.
3. If the Write Signature and Upgrade Disk Wizard auto-starts, you can use
this wizard to initialize the hard disk and create partition/format the drive.