Azio ENC211-U41 User manual

AZiO™ USB 2.0 Mobile HD Kit
User’s Guide

Copyright © 2006 by AZiO Corp. – www.aziocorp.com 2
Table of Contents
Overview ……………………………………………………………………………… 3
Precautions! ……………………………………………………………………..….. 4
Package Contents ………………………………………………………………..… 5
System Requirements for PC ……………………………………………………. 6
System Requirements for Mac ………………………………………………..… 7
Technical Specifications ………………………………………………………….. 8
Installing a 2.5” Hard Drive ……………………………………………………... 9
Setting up the Drive ……………………………………………………………… 13
Naming your Drive …………………………………………………………..…… 14
Partitioning/Formatting the Drive ……………………………………….….. 15
Formatting for Mac & PC compatibility ……………………………………………..…….…. 15
Partitioning/Formatting in Windows XP or 2000 ..……………………………………….. 15
Partitioning/Formatting in Windows Me or 98SE ..……..……………………………….. 16
Formatting in Mac OS X .………………………………………….………………………………. 17
Formatting in Mac OS 9 ………………………………………………………………..…………. 17
How to safely dismount the Drive ……………………………………………. 18
Frequently Asked Questions …………………………………………………... 19
Troubleshooting ………………………………………………………………….. 20
Troubleshooting for PC users ………………..……………………………………………….... 20
Troubleshooting for Mac users …………………………………………………………....…… 21
Warranty ……………………………………………………………………………. 23
Contact Information …………………………………………………………….. 24
Notices ………………………………………………………………………………. 25

Copyright © 2006 by AZiO Corp. – www.aziocorp.com 3
Overview
Thank you for purchasing the AZiO USB 2.0 Mobile HD Kit, one of the most
stylish and practical data storage solutions available. This HD Kit can convert
your internal 2.5” hard disk drive into a hi-speed external storage device. Use it
to store your collection of documents, photos, media files, and/or backup a copy
of all your important data. This external drive kit is very easy to install, is hot-
swappable, and is backed by AZiO Corporation’s 1-year Limited Warranty.
This AZiO product features high-quality construction, advanced external interface
technology, and state-of-the-art industrial design, assured to provide you with
years of reliable performance.
The information in this guide pertains to the following model:
ENC211-U41: USB 2.0 Interface
This guide contains important information for the proper installation, use, and
care of your AZiO product. Please read this guide carefully and retain it for future
reference.

Copyright © 2006 by AZiO Corp. – www.aziocorp.com 4
Precautions!
Failure to follow the precautions below may result in damage to the device, loss
of data, and voiding of the warranty.
•If using your AZiO product as a general-purpose storage device (as
opposed to a backup device) AZiO strongly recommends that you backup
the files stored on the device. AZiO will not be responsible for loss of data
or corruption; nor will AZiO perform recovery of lost data or files.
•Do not attempt to disassemble or modify the internal components. If the
device is malfunctioning, contact AZiO Technical Support via the Support
page at www.aziocorp.com/support.php or call [phone] (Pacific
Time) during regular business hours.
•Do not expose the device to rain or use it in damp or wet conditions.
•Never place containers of liquids on the device. This can damage the
device and increase the risk of electric shock, short-circuiting, fire, or
personal injury.
•Do not use the device in temperatures outside the range of 40° F - 130°
F.
•Do not use a third party AC adapter or power cord.
•Do not bump, jar or drop the device.
•Do not disconnect any cables while the device is powered on without first
un-mounting the device.

Copyright © 2006 by AZiO Corp. – www.aziocorp.com 5
Package Contents
1) AZiO USB 2.0 Mobile HD Enclosure
2) Software CD
3) Leather Carrying Case
4) Quick-Start Guide
5) Mail-In Registration Card
7) USB 2.0 Cable (Mini-B to A)
*If you are missing any item listed above, please contact Customer Service at
[email protected], or call [phone].

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System requirements for PC
•Minimum 233 Mhz
•Windows XP, 2000, Me or 98SE
•Available interface port: USB 2.0/1.1
Windows XP (USB 2.0) users:
You must have Windows XP Service Pack 1 or later or the drive will operate at
USB 1.1 speeds. Go to www.microsoft.com and click on the Windows Update
link.
Windows 2000 users:
In order to use the USB 2.0 or the FireWire connection, you must have Windows
2000 Service Pack 4 or later. Go to www.microsoft.com and click on the
Windows Update link.
Windows Me (USB 2.0) users:
We strongly recommend getting the latest updates. Go to www.microsoft.com
and click on the Windows Update link.
Windows 98SE users:
•In order to use the USB 2.0 connection you must install the USB 2.0 driver
included on the supplied CD. (See “Mounting a USB-Connected Drive” for
instructions).

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System Requirements for Mac
•Power Macintosh (G5, G4, G3, Mac mini, iBook, PowerBook, or iMac)
•Mac OS 9 or Mac OS X
•Available interface port: USB 2.0/1.1
Mac OS 9 Users:
•Mac OS 9 does not support USB 2.0. If using the USB 2.0 interface on OS
9, the device will operate at USB 1.1 speed.
USB 1.1 Compatibility:
This device is backward compatible with USB 1.1. However, if you
connect this device to a USB 1.1 port, it will operate at USB 1.1
speeds (up to 12 Mbps).

Copyright © 2006 by AZiO Corp. – www.aziocorp.com 8
Technical Specifications
Model# ENC211-U41 ………………………………………………………………………. USB 2.0
Chipset …………………………………………………………………………………………… Cypress
Dimensions:
Length x Width x Height (inches) …………………….………… 5.4” x 3.3” x 0.7”
Length x Width x Height (mm) ………………………………………. 137 x 84 x 18
Weight …………………………………………………………………………………………..... 0.8 lbs
Interface Transfer Rate (max. Mbps)
USB 1.1 ……………………………………………………………………………………..… 12
USB 2.0 .…………………………………………………………………………………….. 480
Chassis (approved/recognized) …………………………………………………..… FCC/CE/UL

Copyright © 2006 by AZiO Corp. – www.aziocorp.com 9
Installing a 2.5” Hard Drive
1. Disassemble the Drive Kit
Using your thumb and index finger, firmly press the enclosure release
latches and gently pull out the front plastic bezel/drive carrier.
Warning: When handling the opened kit, never touch the PCB (printed
circuit board). It contains sensitive electronics that can be easily
damaged.

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2. Install the Hard Drive into the Drive Kit
The Drive Kit PCB contains the interface connector for your hard drive.
Orient your 2.5” hard drive so that the drives connectors are aligned with
the interface connector. Install the hard drive by firmly pushing in the
hard drive until it is securely connected to the PCB.

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Position your hard drive on the carrier so that the screw holes at the
bottom of the drive are aligned with the screw holes in the plastic carrier.
With a small Philips screw driver, screw the drive to the carrier using the
supplied screws. Make sure all screws are secure and the drive is firmly
mounted on the carrier.

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3. Re-assemble the Drive Kit
Close the drive kit by carefully sliding the drive carrier back into the Drive
Enclosure, making sure the release latches securely locks the carrier in
place. Your external drive is not ready for use.

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Setting up the Drive
Mounting the Drive
This section assumes that your Drive is already formatted for your computer’s
operating system. If this is not the case, format the Drive according to the
instructions in the section “Formatting the Drive” and then return to this section.
Mac Users:
Once the Drive has been properly connected and powered on, it should mount
on your desktop.
Windows 2000/XP Users:
Once the Drive has been properly connected and powered on, you should see a
new hard drive icon and drive letter in My Computer/Windows Explorer.
Windows 98SE and Me Users:
Windows Me Users
Once the Drive has been properly connected and powered on, you should see a
new hard drive icon and drive letter in My Computer/Windows Explorer. If this is
not the case, you will need to update your Windows Me. To get the latest
update, go to www.microsoft.com and click on Windows Update link.
Windows 98SE Users
1. After the drive has been properly connected and turned on, the Add New
Hardware Wizard should appear with the message: “Found New Hardware
USB 2.0 Storage Adapter.” Click Next.
2. You will then see the message: “What do you want windows to do?” with
two options. Select “Search for the best driver for your device
(Recommended).” Click Next.
3. In the next window that appears, check the box labeled CD-ROM drive.
Click Next.
4. You will then see the message: “Windows is now ready to install the best
driver for this device…” Click Next.
5. Once the installation is complete, you will see the message “Windows has
finished installing the software…” Click Finish and then eject the CD. You
should now see a new icon (a gray box with a green arrow) next to the
time display on your system tray.

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Naming your Drive
If you didn’t already, you may want to give your Drive a unique name to
distinguish it from other storage devices connected to your computer. Usually,
you assign a name to a hard drive during the formatting setup process.
However, you can change the name of a hard drive at any time.
Mac Users:
1. Locate the Drive icon on your computer’s Desktop.
2. Click and hold the mouse button on the icon’s label until it is highlighted.
3. Type in a name and press Return/Enter.
PC Users:
1. Double-click on My Computer.
2. In the My Computer window click on the Drive icon.
3. In the File menu, select Properties.
4. Under the General tab of the Properties window, type a name in the text
field beside the Drive icon.

Copyright © 2006 by AZiO Corp. – www.aziocorp.com 15
Partitioning/Formatting the Drive
PARTITIONING/FORMATTING A HARD DRIVE ERASES ALL DATA STORED ON THE DRIVE!
BEFORE YOU FORMAT THE DRIVE, BE SURE TO SAVE A COPY OF ANY FILES YOU WISH TO KEEP
TO ANOTHER STORAGE DEVICE.
Follow the instructions in this section if your IDE hard drive was not already
formatted prior to installation, or if you want to re-format the drive.
Formatting for Mac & PC Compatibility
If you need both PC and Mac compatibility, you have two formatting options:
1. Format the Drive on a PC with FAT32 file system.
2. Format the Drive on Mac OS 10.3 or later with the MS-DOS file system.
Mac OS 10.2 Users:
FAT32/MS DOS-formatted disks or disk partitions that are larger than 128 GB will
not mount on Mac OS 10.2 through 10.2.8. There are several ways to resolve
this issue:
1. Format the Drive using the Mac OS Extended file system.
2. Partition the Drive so that no partition is larger than 128 GB.
3. Upgrade to Mac OS 10.3 or later. Go to
http://docs.info.apple.com/article.html?artnum=107483 for details.
Mac OS X v.10.3+ Users:
If you connect an NTFS-formatted disk to a Mac running Mac OS X v.10.3 or
later, the computer can read the Mac-compatible files but you will not be able to
save any data to the disk.
Partitioning/Formatting the Drive in Windows 2000 or XP
If the external hard drive does not mount after you have plugged-in and turned
on your external drive, you will need to partition and format the drive by doing
the following:
1. Right-click on My Computer, click on Manage.
2. Click on Disk Management. A list of all the drives in your system will be
displayed.
3. If the Write Signature and Upgrade Disk Wizard auto-starts, you can use
this wizard to initialize the hard disk and create partition/format the drive.

Copyright © 2006 by AZiO Corp. – www.aziocorp.com 16
4. Otherwise, locate the respective drive listed in the lower right side of the
window. Right-click on the drive, make a new partition and format the
drive. NOTE: Be sure to select the correct drive as partitioning and/or
formatting will wipe out all the data on the disk.
5. In the File System pop-up menu, select NTFS. Do not select FAT32 as you
cannot format the Drive using FAT32 file system on Windows 2000 or XP.
6. In the Allocation Unit Size pop-up, select “Default allocation size”.
7. In the Volume label field, type in a name for the Drive. You should give
the drive a unique name that will allow you to easily distinguish it from
other hard drives or storage devices.
8. Click Start. Once the format process is complete, the Drive will be ready
for use.
Partitioning/Formatting the Drive in Windows 98SE or Me
If the external hard drive does not mount after you have plugged-in and turned
on your external drive, you will need to partition and format the drive by doing
the following:
1. Right-click on My Computer and click on Properties.
2. Click on Device Manager.
3. Click on Disk Drives.
4. Double-click on the drive that corresponds to the external drive.
5. Click on Settings tab.
6. Make sure the Removable check-box is selected.
7. Click Ok and then restart the computer.
8. After the computer restarts, double-click on My Computer. The external
drive will now appear. Double-click the drive and you will be prompted to
format the drive.
9. Under Format type, select Full. Everything else should be left at the
default setting. In the label fiend under Other options you may assign a
name to the Drive. Click Start. Once the process is complete, the Drive will
be ready for use.

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Formatting the Drive in Mac OS X
1. Launch the Disk Utility application (Applications folder > Utilities folder >
Disk Utilities). The Disk Utilities window will open with a small window at
on the left side and a large window with a series of tabs at the top.
2. You should see the Drive listed in the left window. Click on the Drive to
highlight it. Information on the Drive will appear in the information
window.
3. Click on the Erase tab. In the Erase window you will see a Volume Format
pop-up menu and a Name field.
4. From the Volume Format pop-up, select Mac OS Extended.
5. In the Name field, type in a name for the Drive.
6. Click Erase. You should see a warning alert pop-up. Click Erase. Once
initializing is complete, you should see the Drive listed in the left window
of the Disk Utility screen with whatever name you assigned. Quit Disk
Utility and you should now see the Drive icon on the Desktop.
Formatting the Drive in Mac OS 9
Before you can re-format the Drive you will need to restart your computer from
the Mac OS 9 System Software CD that came with your computer or which you
purchased as an upgrade.
1. Insert the System Software CD into you CD drive.
2. With your AZiO External Drive connected and powered on, restart the
computer and hold down the C key while the computer is starting up.
3. You will see an alert message: “This disk is unreadable by this computer.
Do you want to initialize the disk?” Click OK.
4. In the Name field, type in a name for your Drive.
5. From the Format menu, select Mac OS Extended.
6. Click Initialize. When prompted with a warning message, click Continue.
Once initializing is complete, you should see the Drive mounted on your
Desktop with the name you assigned.
7. Restart your computer and eject the Mac OS 9 CD.

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How to safely dismount the drive
NEVER TURN OFF YOUR EXTERNAL DRIVE WITHOUT DISMOUNTING IT FIRST. YOU MAY LOSE
DATA OR DAMAGE THE DRIVE.
When a device, such as a hard drive, is “mounted” to a computer, that means
the computer has detected the device and established a communications link
with it. When you dismount a device, the communications link is severed and the
computer can no longer access it.
PC Users
1. Make sure your computer is no longer accessing the AZiO External Drive.
2. In the system tray at the bottom of your screen, click the Safely Remove
icon.
3. Select the Drive. After a few seconds, Windows will give you a message
that it is safely to remove the device.
4. Click OK. The Drive has dismounted. You can then safely turn off or
disconnect the drive.
Mac Users
Drag the Drive’s icon to the Trash. The Drive will dismount and you can then
safely turn off or disconnect the drive.

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Frequently Asked Questions
Q: Can I format the Drive for multiple operating systems?
A: If you need both Mac and PC compatibility, you can format the Drive using
the FAT32 file system (on a PC) or the MS-DOS file system (on a Mac). Note:
FAT32/MS-DOS formatted disks or disk partitions that are greater than 128 GB
will not mount on Mac OS 10.2 through 10.2.8.
Q: What is the difference between FAT32 and NTFS?
A: FAT32 is an older and more compatible file system but it has certain
limitations, such as file size (maximum 4 GB). NTFS is more secure and has
fewer limitations. The NTFS file system can only be used on Windows 2000 and
XP. If you plan to use your drive on Windows 2000/XP only, consider
reformatting the Drive using the NTFS file system. If you plan to use your drive
on a Mac OS only, consider reformatting the Drive using the Mac OS Extended
file system.
Q: Does the AZiO External Drive work on Windows XP Media Center
Edition?
A: No. It is not supported at this time.
Q: Do I need drivers for my External Hard Drive?
A: For USB 2.0 on Windows 98SE, you will need to install the USB 2.0 driver
found on the supplied USB 2.0 Installation CD. All other supported operating
systems have the necessary USB 2.0 driver built in, with the exception of Mac OS
9, which supports USB 1 but not USB 2.0. You can connect the Drive to a USB 1
port, but it will operate at USB 1 speeds (up to 12 Mbps). Depending on your
operating system, you may need to download an update from the OS
manufacturer
Q: Is the AZiO External Drive compatible with Windows 95, 98 (1st
Edition), or NT 4.0?
A: No.
Q: Does the External Drive Kit support drives larger than 250gb?
A: Yes, our hard drive kits does not have a capacity limitation as of now.
Q. Why does my drive shows less capacity than specification?
A. Hard drive capacity is defined in terms of decimal (base 10) capacity. In
decimal notation, one megabyte (MB) is equal to one million bytes and one
gigabyte (GB) is equal to one billion bytes. We are most accustomed to the
decimal system in everyday life. However, computer use the binary (base 2)
numbering system. In the binary number system, one megabyte is equal to
1,048,576 bytes, and one gigabyte is equal to 1,073,741,824 bytes.

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Troubleshooting
If you experience a problem with your AZiO product, you should take the
following actions in the order specified.
1. Make sure you have followed all of the instructions in this guide.
2. Consult the Troubleshooting sections of this guide.
3. If the issue you are having is still not resolved, contact AZiO Customer
Care by one of the following options:
a) via LiveChat at our website’s support page,
www.aziocorp.com/support.php.
b) via support form from our website at
http://www.aziocorp.com/contact_support.php.
c) via telephone at [phone].
Troubleshooting for PC Users
Q: The Power will not go on when I connect the Drive to my PC.
A: Make sure all your connections are secure. This external drive draws power
from the USB port of your computer and it will not work if it’s connected to a
non-powered USB hub or some non-powered PCMCIA USB CardBus.
Q: My computer does not recognize the Drive.
A: Make sure all of your connections are secure. If you have an add-on card,
make sure it is working properly and/or update the driver. Make sure you
properly connected the Drive’s internal power cable to the installed IDE drive.
Make sure you have all the latest updates for your operating system. Make sure
your Drive is partitioned and formatted using a file system that is compatible
with your computer.
Q: The drive gives me a “Device cannot start. Code (10).”
A: This is a power issue. Make sure your connections are secure. The other
possibility is that the Drive has malfunctioned and requires service.
Q: I don’t see the Drive in “My Computer”, but it does appear in Device
Manager. (Windows XP & 2000 only)
A: You are probably using a brand new hard drive. You can initialize, partition,
and format unrecognized drives using Disk Management in Windows 2000/XP.
Q: How do I use Disk Management for Windows 2000/XP?
A: Under Windows 2000/XP, you need to use the utility called Disk Management.
Using Disk Management You might need to be logged on as an administrator or
a member of the Administrators group in order to perform some tasks. Disk
Management is a system utility for managing hard disks and the partitions or