Barco ICMP User manual

ICMP
Service Manual
DP Alchemy
R5906594/05
09/11/2016

Barco NV
President Kennedypark 35, 8500 Kortrijk, Belgium
Phone: [phone]
Fax: [phone]
Support: www.barco.com/en/support
Visit us at the web: www.barco.com
PrintedinBelgium

Changes
Barco provides this manual ’as is’ without warranty of any kind, either expressed or implied, including but not
limited to the implied warranties or merchantability and fitness for a particular purpose. Barco may make im-
provements and/or changes to the product(s) and/or the program(s) described in this publication at any time
without notice.
This publication could contain technical inaccuracies or typographical errors. Changes are periodically made
to the information in this publication; these changes are incorporated in new editions of this publication.
The latest edition of Barco manuals can be downloaded from the Barco web site www.barco.com or from the
secured Barco web site https://www.barco.com/en/signin.
Copyright ©
All rights reserved. No part of this document may be copied, reproduced or translated. It shall not otherwise
be recorded, transmitted or stored in a retrieval system without the prior written consent of Barco.
Trademarks
Brand and product names mentioned in this manual may be trademarks, registered trademarks or copyrights
of their respective holders. All brand and product names mentioned in this manual serve as comments or
examples and are not to be understood as advertising for the products or their manufacturers.

Table of contents
TABLE OF CONTENTS
1. Safety .................................................................................................3
1.1 Safety Instructions ............................................................................................. 3
2. General ...............................................................................................7
2.1 ICMP Assembly overview..................................................................................... 7
2.2 ICMP status LEDs ............................................................................................. 8
2.3 ICMP HDD status LEDs....................................................................................... 9
2.4 Introduction of ICMP battery.................................................................................10
2.5 ICMP reset.....................................................................................................12
3. Preventative maintenance actions ........................................................... 15
3.1 1 year maintenance actions..................................................................................15
4. Troubleshooting .................................................................................. 17
4.1 Troubleshooting checklist ....................................................................................17
5. ICMP service procedure ........................................................................ 67
5.1 Removing the ICMP ..........................................................................................67
5.2 Installing the ICMP............................................................................................69
5.3 Removing a HDD from the ICMP............................................................................71
5.4 Installing a HDD into the ICMP ..............................................................................72
5.5 Replacement of the battery ..................................................................................73
5.6 RAID controller replacement.................................................................................79
Index .................................................................................................... 85
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Table of contents
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1. Safety
1. SAFETY
About this chapter
Read this chapter attentively. It contains important information to prevent personal injury while servic-
ing the ICMP. Furthermore, it includes several cautions to prevent damage to the ICMP. Ensure that you
understand and follow all safety guidelines, safety instructions and warnings mentioned in this chapter
before servicing the ICMP. After this chapter, additional “warnings” and “cautions” are given depending on
the service procedure. Read and follow these “warnings” and “cautions” as well.
WARNING:This manual is only intended for qualified service personnel.
Overview
• Safety Instructions
1.1 Safety Instructions
WARNING:Before removing/replacing any projector components, disconnect the power
to the unit mains terminals.
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1. Safety
Safety Instructions
1. Before returning an instrument to the customer, always make a safety check of the entire instrument,
including, but not limited to, the following items:
a) Be sure that no built-in protective devices are defective and/or have been defeated during servicing.
(1) Protective shields are provided on this chassis to protect both the technician and the customer.
Correctly replace all missing protective shields, including any removed for servicing convenience.
(2) When reinstalling the chassis and/or other assembly in the cabinet, be sure to put back in place
all protective devices, including, but not limited to, insulating materials, barriers, covers/shields,
and isolation resistor/capacitor networks. Do not operate this instrument or permit it to be operated
without all protective devices correctly installed and functioning. Service people who defeat safety
features or fail to perform safety checks may be liable for any resulting damage.
b) Be sure that there are no cabinet openings through which an adult or child might be able to insert
their fingers and contact a hazardous voltage. Such openings include, but are not limited to, (1)
excessively wide cabinet ventilation slots, and (2) an improperly fitted and/or incorrectly secured
cover panels.
c) Leakage Current Hot Check. With the instrument completely reassembled, plug the AC line cord
directly into a 220 V AC outlet (Do not use an isolation transformer during this test). Use a leak-
age current tester or a metering system that is designed to comply with the new IEC, ANSI and
UL standards. With the instrument AC switch first in the on position and then in the off position,
measure from a known earth ground (metal waterpipe, conduit, etc.) to all exposed metal parts
of the instrument (antennas, handle bracket, metal cabinet, screwheads, metallic overlays, control
shafts, etc.). especially any exposed metal parts that offer an electrical return path to the chassis.
Any current measured must not exceed 3,5 mA. Reverse the instrument power cord plug in the
outlet and repeat test. ANY MEASUREMENTS NOT WITHIN THE LIMITS SPECIFIED HEREIN
INDICATE A POTENTIAL SHOCK HAZARD THAT MUST BE ELIMINATED BEFORE RETURNING
THE INSTRUMENT TO THE CUSTOMER OR BEFORE CONNECTING ACCESSORIES.
Leakage Current Tester
Reading should
not be above
3,5 mA
Test all exposed metal surfaces
Earth
Ground
+-
2-Wired cord
Also test with plug reversed
(Using AC Adapter plug as required)
AC Leakage Test
Device Under Test
Image 1-1
d) Ultraviolet Radiation exposure - Warning: This lamp can cause serious skin burn and eye inflam-
mation from shortwave ultraviolet radiation if not operated in enclosed fixtures. DO NOT operate
this lamp in a fixture with a missing or broken lens cover.
e) Ozone: Operating lamp generates ozone gas which is harmful to the respiratory system. Therefore
the lamp should be operated in adequately ventilated equipment.
2. Read and comply with all caution and safety-related notes on or inside the projector cabinet or on the
projector chassis, or on the picture tube.
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1. Safety
3. Design Alteration Warning - Do not alter or add to the mechanical or electrical design of this apparatus.
Design alterations and additions, including, but not limited to, circuit modifications and the addition of
items such as auxiliary audio and/or video output connections, might alter the safety characteristics
of this apparatus and create a hazard to the user. Any design alterations or additions may void the
manufacturer’s warranty and may make you, the servicer responsible for personal injury or property
damage resulting therefrom.
4. Lamp explosion Protection Warning – The lamp in this projector operates with a high internal pressure
and there is a slight risk that the lamp may explode, particularly if it is used beyond its rated life. Do
not remove, install, or otherwise handle the lamp in any manner without first putting on shatterproof
goggles equipped with side shields. People not so equipped must be kept safely away while lamps
are handled. Keep the lamp away from your body. For continued explosion protection, replace the
lamp only with one of the same type number. Always replace the lamp before the rated life time.
5. Hot Chassis Warning - This projector chassis has two ground systems: the primary ground system
is formed by the negative voltage of the rectified mains (power) and is only used as a reference in
primary circuits; the secondary ground system is connected to earth ground via the earth conductor
in the mains (power) lead. Separation between primary and secondary circuits is performed by the
safety isolation transformers. Components bridging these transformers are also safety components
and must never be defeated or altercated. All user-accessible conductive parts must be connected to
earth ground, or are kept at SELV (Safety Extra Low Voltage).
6. Observe original lead dress. Always inspect in all areas for pinched, out-of-face, or frayed wiring. Do
not change spacing between components, and between components and the printed-circuit board.
Check AC power cord for damage. Take extra care to assure correct lead dress in the following areas:
a) near sharp edges
b) near thermally hot parts - be sure that leads and components do not touch thermally hot parts
c) the AC supply
d) high voltage
7. Components, parts, and/or wiring that appear to have overheated or are otherwise damaged should
be replaced with components, parts, or wiring that meet original specifications. Additionally, deter-
mine the cause of overheating and/or damage and, if necessary, take corrective action to remove any
potential safety hazard.
8. PRODUCT SAFETY NOTICE - Many electrical and mechanical parts have special safety-related char-
acteristics some of which are often not evident from visual inspection, nor can the protection they give
necessarily be obtained by replacing them with components rated for higher voltage, wattage, etc. Use
of a substitute replacement that does not have the same safety characteristics as the recommended
replacement part in BARCO service data parts list might create shock, fire, and/or other hazards.
Product Safety is under review continuously and new instructions are issued whenever appropriate.
For the latest information, always consult the appropriate current BARCO service literature.
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1. Safety
9. Do not spray chemical on or near this instrument or any of its assemblies.
10. Electrostatically Sensitive (ES) Devices Some semiconductor (solid state) devices can be damaged
easily by static electricity. Such components commonly are called Electrostatically Sensitive (ES) De-
vices. Examples of typical ES devices are integrated circuits and some field-effect transistors and
semiconductor "chip" components. The following techniques should be used to help reduce the inci-
dence of component damage caused by static electricity:
a) Immediately before handling any semiconductor-equipped assembly, drain off any electrostatic
charge on your body by touching a known earth ground. Wear a commercially available high
impedance discharging wrist strap device.
b) After removing an electrical assembly equipped with ES devices, place the assembly on a static
dissipative surface such as a 3M No 8210 table mat, to prevent electrostatic charge buildup or
exposure of the assembly.
c) Do not use freon-propelled chemicals. These can generate electrical charges sufficient to damage
ES devices.
d) Do not remove a replacement ES device from its protective package until immediately before you
are ready to install it (Most replacement ES devices are packaged with leads electrically shorted
together by conductive foam, aluminium foil or comparable conductive material).
e) Immediately before removing the protective material from the leads of a replacement ES device,
touch the protective material to the chassis or circuit assembly into which the device will be installed.
CAUTION: Be sure no power is applied to the chassis or circuit, and observe all other safety pre-
cautions.
f) Minimize bodily motions when handling unpacked replacement ES devices (Otherwise harmless
motion such as the brushing together of your clothes fabric or the lifting of your foot from a carpeted
floor can generate static electricity sufficient to damage an ES device).
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2. General
2. GENERAL
About this chapter
This chapter contains some general information on the ICMP (Integrated Cinema Media Processor) such
as the location of the main components, the LEDs status, the essential role of the battery in the ICMP, etc.
Overview
• ICMP Assembly overview
• ICMP status LEDs
• ICMP HDD status LEDs
• Introduction of ICMP battery
• ICMP reset
2.1 ICMP Assembly overview
Orientation and main components
ICMP assembly is composed of three superposed cards, positioned behind a front face.
Image 2-1
T Top of the ICMP
F Front of the ICMP
1 Main board
2 Video mezzanine
3 HDD plate
4 Front face
5HDDs
6 Security Module
7Battery
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2. General
2.2 ICMP status LEDs
ICMP status LEDs and Reset button
LEDs on ICMP front panel give information on the status of the device.
1
2
Image 2-2
Status overview PWR/ERROR and READY LEDs:
1 2
PWR/ER-
ROR
READY ICMP Status
Off Off Turned off
Red Off Board reset
Blinking
Green
Off Boot loader
Blinking
Green
Blinking Orange Operating System start up
Blinking
Green
Orange Security Manager - Image Integrity tests
Blinking
Green
Blinking Yellow Security Manager - Self Test
Blinking
Green
Yellow Security Manager - FPGA self-test
Green Blinking Orange Update ongoing
Green Blinking Green FIPS ok - Application startup
Green Green Power on & No Error
Blinking Red Off FIPS error
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2. General
2.3 ICMP HDD status LEDs
ICMP HDD status LEDs
54
Image 2-3
Status overview PWR/ERROR and READY LEDs:
4 5
HDD I/O RAID ICMP HDD Status
Off Off HDD idle / Disk in RAID OK.
Blinking
Green
Off HDD I/O activity / Disk in RAID OK.
Blinking
Green
Blinking Red HDD I/O activity / RAID rebuilding.
Off Red HDD idle / Disk error. See troubleshooting table below for curative
actions.
Troubleshooting
Situation Solution
Onediskfailed(redLED)+RAID degraded.
The ongoing event is not interrupted.
Note: The disk status (RAID degraded) can be
retrieved via the (Web) Commander. See user
guide of the (Web) Commander.
1. Switch off the power.
2. Replace the defect HDD with an original HDD
spare part. See procedure "Removing a HDD
from the ICMP", page 71, and "Installing a
HDD into the ICMP", page 72. Ensure to insert
the HDD firmly.
3. Switch on the power.
Result: As soon the new HDD is detected by the
ICMP the rebuild of the RAID is started (Blinking
red LED).
One disk failed (red LED) + Error 10580 “local
storage not available”.
Note: The disk status (Error code) can be
retrieved via the (Web) Commander. See user
guide of the (Web) Commander.
1. Switch off the power.
2. Replace the defect HDD with an original HDD
spare part. See procedure "Removing a HDD
from the ICMP", page 71, and "Installing a
HDD into the ICMP", page 72. Ensure to insert
the HDD firmly.
3. Switch on the power.
Result: As soon the new HDD is detected by the
ICMP the rebuild of the RAID is started (Blinking
red LED).
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2. General
Situation Solution
Multiple disks failed (multiple red LEDs) + RAID
broken.
Note: The disk status (RAID broken) can be
retrieved via the (Web) Commander. See user
guide of the (Web) Commander.
1. Switch off the power.
2. Replace all defect HDDs with original HDD
spare parts. See procedure "Removing a HDD
from the ICMP", page 71, and "Installing a
HDD into the ICMP", page 72. Ensure to insert
the HDDs firmly.
3. Switch on the power.
4. Start “RAID Initialize”. See user guide of the
Communicator.
Result: a new empty RAID is created.
All HDD LEDs remain off + Error 10580 “local
storage not available”.
Note: The disk status (Error code) can be
retrieved via the (Web) Commander. See user
guide of the (Web) Commander.
1. Switch off the power.
2. Reseat all HDDs. See procedure "Removing a
HDD from the ICMP", page 71, and "Installing
a HDD into the ICMP", page 72. Ensure to
insert the HDDs firmly.
3. If problem remains try “RAID Initialize”. See
user guide of the Communicator. Note that all
content will be lost!
4. If problem remains contact Service for further
instructions.
In case the ICMP has to be returned to factory (e.g. for repair) the non defective HDDs
should be removed and kept.
2.4 Introduction of ICMP battery
Functionality of battery
The battery is used to maintain the security data necessary to decoding in real-time the Digital Cinema
files. If the battery is disconnected or discharged, this data will definitely be lost. In this case, the only
possibility way to recover the functionality of the card is the return it to the manufacturer.
Locate the battery
The battery is located at the rear upper left side of the ICMP assembly. Once the ICMP assembly removed
from the projector, flip the board upside-down, and place the back of the board in front of you.
10 R5906594 ICMP 09/11/2016

2. General
Image 2-4
ICMP battery slot with cover
1ICMP
2 Tamper evident sticker
3 Battery in his slot (under the cover)
4 Cover
5 Insertion date stickers
6 Tamper evident sticker
Batterylifetime
An electric battery is a device is based on electrochemical cells that converts stored chemical energy into
electrical energy. Over time, the degradation of these elements causes a discharge of the battery. It is
necessary to change the battery every 5 years to ensure proper operation of the ICMP.
The insertion date (MM/YY) is write on a label positioned on the top of the battery cover.
During an inspection, if you see that the indicated date is more than 4 years, the battery
should be changed as soon as possible.
Electric and electrostatic recommendations
The ICMP card is sensitive to electrical short-circuits. During the replacement procedure, be very careful
not to touch the two connectors (positive / negative) in the battery slot with the battery or any other metallic
objects. A short circuit between the two connectors would cause immediate failure of the card.
Image 2-5
After removing the ICMP assembly from the projector, it is recommended to put it on clear, stable and
insulated support during all the battery replacement procedure, to avoid any accidental short-circuit.
CAUTION:Wear insulating gloves during the execution of the procedure to avoid short-
circuit.
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2. General
2.5 ICMP reset
This procedure requires that ICMP version 1.2.4 or later is installed.
ICMP reset possibilities
• The Star button on the local keypad (Not for C- and B-series)
• The ICMP reset button in the GUI of the Communicator.
• The ICMP reset button in the GUI of the Commander.
• The ICMP reset button in the GUI of the Web Commander.
• The ICMP hardware reset button located on the front panel of the ICMP (Not recommended, use only
when all other reset possibilities are exhausted!)
How to reset the ICMP?
1. Click on the ICMP reset button in the GUI of the Web Commander
Or,
Click on the ICMP reset button in the GUI of the Commander
Note: It can be that the Commander or WEB-Commander is not able to send the reset command.
Or,
click on the ICMP reset button in the GUI of the Communicator (recommended)
Or,
press the Star button on the local keypad for a few seconds (Not for C- and B-series)
As a result the projector is safely prepared for the ICMP reboot. All ongoing events on the ICMP (e.g.
ingest) are requested to end. After a few seconds the ICMP is requested to restart. The READY LED
on the front panel of the ICMP starts to blink orange.
In case the ICMP is installed in DP4K-L series projector the lasers are switched off and the projector
remains in the same mode (e.g. Conditioned). The Star button on the local keypad starts blinking
green. After the reset of the ICMP the lasers are switched on again.
Once the READY LED lit continuous green the ICMP is up and running.
2. Did the reset of the ICMP fail?
If yes, perform a hardware reset as follows:
a) switch off the lasers of the projector or switch of the projector lamp.
b) press the ICMP hardware reset button a few seconds (reference 3 image 2-6) .
Warning: Resetting the ICMP with the hardware reset button may cause damage to the contentonthe
HDDs. A re-configuration of the whole system may be required!
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2. General
As a result the projector is safely prepared for the ICMP reboot. All ongoing events on the ICMP (e.g.
ingest) are stopped immediately and the ICMP restarts.
3
Image 2-6
WARNING:Resetting the ICMP with the hardware reset button may cause damage to
the content on the HDDs. A re-configuration of the whole system may be required!
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2. General
14 R5906594 ICMP 09/11/2016

3. Preventative maintenance actions
3. PREVENTATIVE MAINTENANCE
ACTIONS
Overview
• 1 year maintenance actions
3.1 1 year maintenance actions
MAINTENANCE TYPE C (perform every year)
The one year maintenance actions, listed below, may ONLY be performed by certified
service personnel who are familiar with potential hazards of the product and all product
safety checks.
No. Maintenance action Remarks
1Check battery valid date. If date is older than 4 years,
replace battery preventative.
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3. Preventative maintenance actions
16 R5906594 ICMP 09/11/2016