Baxi Solo HE a series User manual

© Baxi Heating UK Ltd 2006
Please keep these instructions in a safe place.
If you move house, please hand them over to the next occupier.
Baxi HE Range
Wall Mounted Powered Flue Condensing Boilers
Gas Fired Central Heating Units
User’s Operating Instructions

2© Baxi Heating UK Ltd 2006
Natural Gas
Baxi Solo 12 HE
G.C.No41 075 50
Baxi Solo 15 HE
G.C.No41 075 46
Baxi Solo 18 HE
G.C.No41 075 51
Baxi Solo 24 HE
G.C.No41 075 45
Baxi Solo 30 HE
G.C.No41 075 44
This product has an energy rating (A) on a scale of A to G.
For more information see www.boilers.org.uk. This is a certification mark.
© Baxi Heating UK Ltd 2006 All rights reserved. No part of this publication may
be reproduced or transmitted in any form or by any means, or stored in any
retrieval system of any nature (including in any database), in each case whether
electronic, mechanical, recording or otherwise, without the prior written
permission of the copyright owner, except for permitted fair dealing under
Copyrights, Designs and Patents Act 1988.
Applications for the copyright owner’s permission to reproduce or make other
use of any part of this publication should be made, giving details of the proposed
use, to the following address:
The Company Secretary, Baxi Heating UK Ltd, Pentagon House,
Sir Frank Whittle Road, Derby, DE21 4XA.
Full acknowledgement of author and source must be given.
WARNING: Any person who does any unauthorised act in relation to a
copyright work may be liable to criminal prosecution and civil claims for damages.
Baxi Heating UK Ltd is a
BS-EN ISO 9001 Accredited Company
The code of practice for the installation,
commissioning & servicing of central
heating systems.
“Baxi” supports
1.0 Quick Reference Guide 3
2.0 Troubleshooting 4
3.0 Clearances 6
4.0 Care of the Boiler 7
5.0 Legislation 8
6.0 Notes 9
7.0 Emergency 11
8.0 Warranty & Service 12
Section Page
Contents
Boiler Controls - see opposite page
for Operating Quick Reference Guide

1.0 Quick Reference Guide
3
© Baxi Heating UK Ltd 2006
ON
Low
High
Reset
Lockout
(Red Light)
Burner On
(Green Light)
Mains On
(Green Light)
Boiler Temperature
Control Knob
(No OFF Position)
Reset Button
If Lockout Light is ON, press the Reset Button. If Lockout occurs
persistently consult your Installer or Service Engineer.
This indicates that the Burner has fired up and is heating
your system.
This indicates that there is electricity to the Boiler.
Turn the Boiler Temperature Control Knob clockwise to
increase or anticlockwise to decrease the temperature.
The Reset Button should extinguish the Lockout Light and
normal operation commence.
Low
High
Reset
ON
Boiler Temperature Control
Turn the Boiler Temperature Control Knob
clockwise to increase or anticlockwise to
decrease the temperature.
Reset Button
If the Red Lockout Light ( ) is ON or
FLASHING, press the Reset button until the
red light goes OFF. If this occurs frequently a
fault is indicated and you should contact your
installer.
Low
High
Reset
ON
Lockout LED Light
(Red)
Key to Controls

2.0 Troubleshooting
4© Baxi Heating UK Ltd 2006
Boiler not working
START
Make sure the gas
supply is turned ON
and check if other
gas appliances are
operating (e.g. fire,
cooker).
NO
If no gas, consult
your supplier.
Is there electricity to the
boiler ? (Green Mains ON
Light lit).
Low
High
Reset
ON
Mains ON Light
(Green)
Check electrical supply to
boiler is switched on.
NO
YES Is the Green Burner ON
Light lit).
Low
High
Reset
ON
Burner ON Light
(Green)
Boiler operating
satisfactorily.
NO
YES
YES
YES Is the Red Lockout Light
illuminated or flashing ?
Low
High
Reset
ON
Low
High
Reset
ON
YES
Press the Reset Button
until the red light goes off.
Lockout
(Red)
Reset Button
If the light
does not go
out or keeps
coming on.
CONTACT YOUR
INSTALLER OR
SERVICE
ENGINEER.

2.0 Troubleshooting
5
© Baxi Heating UK Ltd 2006
Is the Timer ON and
calling for heat ?
Is the Room Thermostat (if
fitted) set high enough ?
12
1
2
3
4
5
6
7
8
9
10
11
Typical
examples of
external timer
Ensure timer is set for Central
Heating ON (see any
instructions supplied with timer)
NO
YES YES
NO
15
10
5
20
25
15
10
5
20
25
Turn Room Thermostat
to maximum setting
(typical example shown)
If you don’t know what you need to do
to get the boiler to light, or need help
with the system and controls, contact
your installer as soon as possible
CH ON CH OFF

3.0 Clearances
6© Baxi Heating UK Ltd 2006
50mm
600mm
390mm
200mm
5mm Min
5mm Min
5mm
500mm
For Servicing
Purposes
Fig. 1
Fig. 2 In Operation
1.5°
320mm
3.1 For your Safety
1. This appliance must have been installed in accordance
with the manufacturer’s instructions and the regulations
in force.
2. Any modification that may interfere with the normal
operation of the appliance without express written
permission from the manufacturer or his agent could
invalidate the appliance warranty. In GB this could also
infringe the Gas Safety (Installation and Use) Regulations.
3. Your boiler must not be operated without the casing
correctly fitted.
4. Do not interfere with any sealed components on this
boiler.
5. Take note of any warning labels on your boiler.
6. Your boiler should have the following minimum
clearances for Safety and Maintenance
(Figs. 1 & 2):-
Top - 200mm
Bottom - 50mm
Left side - 5mm
Right Side - 5mm
Front - 5mm (In Operation)
- 500mm (For Servicing)
7. If your boiler is installed in a compartment, do not use
it for storage purposes. Do not obstruct any purpose
provided ventilation openings.
8. Flammable materials must not be stored in close
proximity to your boiler.
9. Avoid skin contact when your boiler is in operation, as
some surfaces may get hot e.g. pipework.
10. Ensure that the flue terminal, outside the house,
does not become damaged or obstructed, particularly
by foliage.
11. It is important that the condensate drain system is
not blocked, modified or damaged in any way as this
would affect the operation of your boiler. Your installer
should have insulated any exposed pipework.
GB - Heating Industry definition meaning England, Scotland,
Wales, Northern Ireland, Isle of Man and the Channel Isles

4.0 Care of the Boiler
7
© Baxi Heating UK Ltd 2006
4.1 Cleaning the Outercase
The painted panels should be wiped with a damp cloth
and then dried completely. DO NOT USE ABRASIVE
CLEANING AGENTS.
4.2 Frost Protection
1. The boiler does not have integral frost protection. It
is recommended that the installer fits a suitable
protection device to the system controls if required.
For frost protection the boiler must not be switched
off at the isolation switch on the wall.

5.0 Legislation
8© Baxi Heating UK Ltd 2006
5.1 Installation, Commissioning, Service & Repair
1. This appliance must be install in accordance with the
manufacturer’s instructions and the regulations in force.
Read the instructions fully before installing or using the
appliance.
2. In GB, this must be carried out by a competent person
as stated in the Gas Safety (Installation & Use)
Regulations.
3. Definition of competence: A person who works for a
CORGI registered company and holding current
certificates in the relevant ACS modules, is deemed
competent.
4. IN IE (Eire), this must be carried out by a competent
person as stated in I.S. 813 “Domestic Gas Installations”.
Lifting - This product should be lifted and handled by two
people. Stooping should be avoided and protective
equipment worn where necessary. Carrying & lifting
equipment should be used as required, e.g. when installing
in a loft space.
All CORGI registered installers carry a CORGI
identification card (see Fig. 3) and have a registration
number. You can check your installer is registered by
telephoning 0870 4012300 or writing to:-
1 Elmwood,
Chineham Business Park,
Crockford Lane,
Basingstoke. RG24 8WG.
or check online at www.corgi-gas-safety.com
The boiler meets the requirements of Statutory
Instrument “The Boiler (Efficiency) Regulations 1993 No
3083” and is deemed to meet the requirements of
Directive 92/42/EEC on the energy efficiency
requirements for new hot water boilers fired with liquid
or gaseous fuels:-
Type test for purpose of Regulation 5 certified by:
Notified Body 0087.
Product/Production certified by:
Notified Body 0086.
Ref: 86-BL-647
For GB/IE only.
5.2 Benchmark Commissioning Checklist
1. Please ensure that your installer hands you the boiler
Installation & Service Instructions with the “Benchmark
Commissioning Checklist sections completed. The
details in the Checklist will be required in the event of
any warranty work. Keep the instructions in a safe place
and ensure that the Service Interval Record at the back
is completed at each service visit.
Registered
Gas Installer
CARD SERIAL NO. 999999999
NAME:
A.N.Installer
COMPANY:
Newtown Heating
EXPIRES: 31 DECEMBER 2010
PHOTOGRAPH
To confirm validity of this card please contact
CORGI on 0870 401 2300
www.corgi-group.com
CORGI
00000
Fig. 3 CORGI Registration Card

6.0 Notes
9
© Baxi Heating UK Ltd 2006

6.0 Notes
10 © Baxi Heating UK Ltd 2006

7.0 Emergency
11
© Baxi Heating UK Ltd 2006
If you smell gas
Turn off the gas supply at the meter and call your gas
supplier immediately. Ventilate the property.
In GB, Transco operate a 24 hour emergency service and
the telephone number will be listed in your telephone
directory.
Faulty boiler
If it is known or suspected that a fault exists
on the boiler, it must not be used until the fault
has been corrected by a competent person.
Warning !
In an Emergency
If a water or gas leak occurs or is suspected, the boiler can
be isolated at the inlet valves as follows;
1. Using a suitable open ended spanner, turn the square
nut on the gas tap through 90° (1/4turn) in a clockwise
direction to isolate the gas supply at the boiler.
2. The isolating valves can be closed by turning their taps
to the right towards the wall.
3. Call your Installer or Service Engineer as soon as
possible.

8.0 Warranty & Service
© Baxi Heating UK Ltd 2006
Standard Warranty Terms & Conditions
To activate your second year free warranty you must register your boiler with
heateam the service division of Baxi Heating UK Ltd either by completing and
returning the registration card or calling our telephone registration line on
08706 000 653.
It is also a requirement of the warranty that the boiler has an annual service
(every 12 months) in accordance with the installation and servicing
instructions, performed by a CORGI registered engineer.
If you would like heateam to carry this out please call on 08700 60 30 60.
Our promise to you
If you experience a fault with your new boiler, we aim to provide a safe and
high quality repair service supported by our dedicated national network of
highly skilled engineers. If your installer can’t resolve the problem for you, we
will do everything we can to get an engineer out to you as quickly as possible.
Nothing in this warranty will affect your statutory consumer rights.
What you need to do if you experience a problem with your heating system
or the operation of the boiler
You should always contact your installer first, because the cause of the fault
may not be related to the boiler. If your installer confirms that the fault is with
the boiler and he/she can’t repair it, our friendly customer service team is on
hand to help. Simply call our service division heateam on 08700 60 30 60 to
book an engineer visit or for any general advice that you may need. Our
contact centre is open Monday to Friday 8am - 6pm, weekends and Bank
Holidays 8.30am - 2pm, excluding Christmas Day and New Years Day.
When calling heateam it would be helpful if you could have the following
information to hand:-
1 Boiler serial number (see opposite).
2 Boiler make and model number.
3 Your installer name and address details.
4 Proof of purchase (if you do not have the boiler serial number).
What this warranty covers
Free of charge repair or replacement of components found to be of faulty
manufacture.
Free of charge replacement of the complete unit provided always that the
failure is related to a manufacturing fault that cannot be repaired or is
uneconomic to repair.
What this warranty does not cover
Repairs to boilers which haven’t been installed and commissioned properly,
and as set out in the installation instructions (this includes the need to flush the
system effectively and add a suitable corrosion inhibitor).
Any damage caused by hard water scale deposits and/or aggressive water
resulting from corrosion.
Any other defects or failures, either in the connected heating system or
outside of the boiler itself.
Faults caused by inadequate supply of electricity, gas or water to the property.
Installations within commercial settings for which this boiler was not designed.
Reimbursement of any third party repair or replacement costs that we haven’t
been told about or agreed with you in advance.
Compensation for consequential losses (e.g. loss of earnings, business losses,
stress and inconvenience) arising from a production breakdown, including
repair delays caused by factors outside our reasonable control.
After Sales Service 08700 60 30 60
All descriptions and illustrations provided in this leaflet have been carefully
prepared but we reserve the right to make changes and improvements in
our products which may affect the accuracy of the information contained in
this leaflet. All goods are sold subject to our standard Conditions of Sale
which are available on request.
Serial Number
Date of Installation
Installer Details (name, address and contact number(s))
Please complete the boxes below
Label
Lower Door
Panel
BAXI
A Trading Division of Baxi Heating UK Ltd
Brooks House, Coventry Road, Warwick. CV34 4LL
After Sales Service 08700 60 30 60 Technical Enquiries 08706 049 049
Website www.baxi.co.uk
e&oe
company
DDMYY
M
Comp No5120310 - Iss 2 - 3/07