Bee Green Be Mobile Hero User manual

Instruction manual - Hero

Contents
Introduction 1
Checklist before operation 2
Technical Specification 3
General information 4
Warnings 5
Scooter switches - Pictures
•Key / Ignition fig 1 6
•Alarm fob fig 2 6
•Dashboard fig 3 7
•Left hand side switchgear fig 4 7
•Right hand side switchgear fig 5 8
•Handbrake fig 6 8
•Front brake / Throttle fig 7 9
•Charger point fig 8 9
•Main switch / Storage fig 9 10
Charging your scooter 10
Warranty 11

Introduction
We are a family run business from the small market town of Whittlesey. Our idea was born when
we saw the stigma around mobility scooters, we want to try to bring a more modern feel that
would help not just the older generation feel independent but also the less mobile younger
generation feel comfortable and confident being out and about using a mobility scooter without
feeling any embarrassment or judgment. We want to help our local community while working
together to build a friendly, fun business that everyone can relate to and feel like one of our
BeeGBM family.
Seeing our parents growing old gracefully we have seen their mobility slowly decline over the
years but have also seen them struggle, due to not wanting to use aids such as mobility scooters
due to the stigma and also them not wanting to feel like the need it and wanting the independence
they have always had. This is when we had the idea of breaking that stigma and starting our
business based on style and excitement. We want the older generation to feel as excited about
buying their first mobility scooter as they would their first motor bike.
.
If you are looking to improve you quality of life and get back a bit more independence our
stylish, reliable and robust mobility scooters are for you.
None of our scooters require a driving licence so there is no need to rush out and take a driving
test!! And with them being electric powered they are environmentally friendly, also meaning
there is no road tax to pay either.
But if you wish to take your scooter on the roads you will need to register it with the DVLA.
All of our mobility scooters come with 2 remote fobs and 2 keys as standard.
All of our mobility scooters and e-scooters come with a FREE WARRANTY.
1

Check List
Before you operate the scooter, please read this instruction manual and familiarise yourself with
the controls.
Items supplied with scooter
•Electric charger
•2 x sets of keys and remote
•User manual
•Certificate of ownership
Getting started
•Read user manual
•Disable alarm using remote key fob
•Adjust mirrors to desired position for best visibility
•Insert key and turn to the on position
•Turn lights on (If required)
•Place both hands on the handlebars
•Twist the throttle slowly with your right hand
•Right hand brake lever activates the front brakes
•Left hand brake lever activates the rear brakes
•Turn key to off position and remove keys once ride is finished
•Enable alarm using the key fob
It is recommended you familiarise yourself with all of the controls before you ride the scooter on
any public highways or footpaths.
2

Technical Specification –Model Hero
Carrying weight :
23 stone / 150 Kgs
Unladen weight :
110 Kgs
Speed :
8 mps (UK) / 15 mph (EU)
Reverse speed :
4 mph
Distance :
35 Miles (distance varies on terrain, riders
weight, road surface etc.)
Front seat :Type
Motorbike style with under seat storage
Power :
Electric
Watts :
500 watt
Motor Type :
Brushless motor
Amps :
20 Ah
Volts :
60 V
Dimensions :
700 Wide, 1050 Height , 1700 Length.
Floor clearance :
120 mm
Batteries :
5 x Lead Acid
Forward / Reverse switch :
Yes
High /Low speed switch :
Yes
Front tire size :
3.0 x 10”
Rear tire size:
3.0 x 10”
Charger :
60 volt smart charger with UK plug
Throttle type :
Twist throttle –variable speed
Key start :
Yes
Alarm :
Yes- with remote key fob
Breaking system :
Drum breaks front and rear
Handbrake :
Yes –leaver controlled by rear brake
Drive system :
Differential drive
Tyre pressure :
36 psi
Head light :
12 v –high and low beam
Indicators :
12v front and Rear
Break light :
12v Rear
Rear lights :
Yes 12v bulb
Hazard warning lights :
Yes (all 4 indicators flash)
Speedo :
Digital –mph
Battery indicator:
Digital –on Speedo
Front suspension :
Hydraulic pressure forks
Rear suspension
Shock absorbers
Reflectors :
Yes
Over all wheel size:
16”
Climbing angle :
30% / 16.5°
Obstacle climbing height :
100 mm
Warranty:
12 months (scooter) / 8 months (battery)
3

General
Do not operate the scooter until you have read the manual, understand and have familiarised
yourself with the controls.
Before use, perform a check to ensure all aspects of the scooter are fully operational, this
includes both front and rear brakes, headlights, rear lights, indicators, horn, hazard lights, tyres,
battery charge and accelerator. If any faults are discovered consult our customer technical help
team to try and remedy the fault.
In the unlikely event of a fault that can't be diagnosed or rectified by phone, our engineers may
need to visit to service the scooter and ensure it is repaired and safe to use.
The scooter is only intended to be ridden by the operator and is not designed to carry a
passenger.
The scooter is not designed to be used on steep inclines, or to go up and down raised kerbs as
this may damage the motor and the internal electronic controllers.
Although it is not a legal requirement, Accident insurance cover is a sensible precaution for your
own peace of mind.
If driving on the road you must adhere to the Highway Code.
Use lights whenever necessary.
Turn the power off when not in use.
Always remove the keys if leaving the scooter unattended.
Do not use your mobile phone whilst your scooter is moving.
Do not drive your scooter whilst under the influence of alcohol.
If on medication consult your doctor before using your scooter.
Don’t leave your scooter outside and uncovered for any extended length of time.
We recommend that you store your scooter in a dry garage, shed or porch to prevent any
moisture damage.
4

Warnings
Exceeding the recommended weight limit will void your warranty and may result in personal
injury and damage to your scooter, we will not be held responsible for injuries or damage to
property resulting from exceeding weight limitations recommended.
When cornering reduce your speed, anticipate changes to road surfaces and surroundings this
will reduce the possibility of tipping.
Excessively high cornering speeds can create the possibility of tipping,
Your scooter can decelerate very quickly, do not decelerate quickly when traveling at high speed
, never drive down slopes at full speed, always adjust your speed to the driving conditions.
It is not recommended to use your scooter in snow, icy conditions or heavy rain.
Exposure to excessive weather conditions can cause damage to your scooter.
We do not recommend that a scooter user is transported in any type of vehicle when seated in the
scooter.
At this current time there are no approved tie-down systems for the transportation of a user in
any moving vehicle whilst seated in a scooter.
Do not attempt to lift or move your scooter by any body panels. This may cause personal injury
and / or damage to your scooter.
Do not operate your scooter if it is not functioning correctly.
Do not connect any electrical or mechanical devices to your scooter.this could cause personal
injury and will void your warranty.
When accessing your scooter make sure it is switched off and the key is removed.
Avoid using the armrests as for weight bearing purposes, such use may cause the scooter to tip
which could cause personal injury and /or damage to the scooter,
Positioning yourself as far back into your seat will prevent tipping.
Feet should be kept inside your scooter whenever it is in motion.
5

fig 1
fig 2
6

fig 3
fig 4
7

fig 5
fig 6
8
How to use the Handbrake
Pull rear brake lever,
Push up handbrake lever
This will engage the
handbrake.
To release the handbrake
Squeeze rear brake lever,
This will automatically
release the handbrake.

fig 7
fig 8
9
9

fig 9
Charging your scooter
1, Connect the output plug to the socket of electric scooter.
2, Connect the input plug to the AC power socket (wall socket).
3, When the indicator shows RED,
It means charging.
The charging lasts 1-12 hours.
(the time is directly dependant on the capacity of the battery).
4, When indicator turns GREEN, it means that the battery is fully charged.
5, Remove the plug from AC power socket.(wall socket).
6, Remove the output plug from the scooter socket.
WARNING !!
DO NOT leave charging for more then 5 hours after fully charged.
Chargers should only be used for scooters that it is supplied for.
DO NOT USE THE CHARGER IN THE FOLLOWING ENVIROMENTS
1, Direct sunlight / High temperatures.
2, Dusty surrounding.
3, In wet or damp environment
10
Main on/off switch
When your scooter is
not in use turn off
main power switch.
This will help
conserve your
battery power

WARRANTY
All of our products are sold with a free 12-month warranty as standard to make you feel
safe in your purchase and additional peace of mind.
If you encounter an issue with your product you are advised to call us where we will be
able to assist you on the best course of action and arrange for an engineer to come out
to you.
What does the warranty cover
Motor.
Charger.
Controllers and switch gear.
Wiring loom.
The Batteries have an 8 month warranty
Battery is covered by an eight months warranty from the date of purchase. Do note that
deterioration in performance due to misuse will not be covered.
This includes:
•Leaving battery in cold conditions for an extended period of time;
•Wearing battery out through heavy use.
•Leaving battery in a discharge state;
The 12 Month Warranty will not cover the product if they
have been misused, damaged or vandalised, or any attempt
to make a repair that has been carried out by a third-party
or unauthorised company.
Loan Products.
No replacement loan products can be provided during a warranty repair period.
There is an £85 engineer’s callout fee for warranty work; this is fully
refundable if it is found to be a warranty related issue.
11
