Behringer A500 User manual

Version 1.0 March 2005
Users manual
ENGLISH
REFERENCE AMPLIFIER A500

2
REFERENCE AMPLIFIER A500
This symbol, wherever it appears, alerts you to the
presence of uninsulated dangerous voltage inside
the enclosurevoltage that may be sufficient to
constitute a risk of shock.
This symbol, wherever it appears, alerts you to
important operating and maintenance instructions
in the accompanying literature. Please read the
manual.
IMPORTANT SAFETY INSTRUCTIONS
CAUTION: To reduce the risk of electric shock, do not remove
the top cover (or the rear section). No user
serviceable parts inside refer servicing to qualified
personnel.
WARNING: To reduce the risk of fire or electric shock, do not
expose this appliance to rain and moisture. The
apparatus shall not be exposed to dripping or
splashing and no objects filled with liquids, such
as vases, shall be placed on the apparatus.
DETAILED SAFETY INSTRUCTIONS:
1) Read these instructi ns.
2) Keep these instructi ns.
3) Heed all warnings.
4) F ll w all instructi ns.
5) D n t use this apparatus near water.
6) Clean nly with dry cl th.
7) D n t bl ck any ventilati n penings. Install in
acc rdance with the manufacturers instructi ns.
8) D n t install near any heat s urces such as radiat rs,
heat registers, st ves, r ther apparatus (including
amplifiers) that pr duce heat.
9) D n t defeat the safety purp se f the p larized r
gr unding-type plug. A p larized plug has tw blades
with ne wider than the ther. A gr unding type plug
has tw blades and a third gr unding pr ng. The wide
blade r the third pr ng are pr vided f r y ur safety. If
the pr vided plug d es n t fit int y ur utlet, c nsult
an electrician f r replacement f the bs lete utlet.
10) Pr tect the p wer c rd fr m being walked n r
pinched particularly at plugs, c nvenience receptacles,
and the p int where they exit fr m the apparatus.
11) Only use attachments/access ries specified by the
manufacturer.
12) Use nly with the cart, stand, trip d, bracket, r table
specified by the manufacturer, r s ld with the
apparatus. When a cart is used, use cauti n when m ving
the cart/apparatus c mbinati n t av id injury fr m
tip- ver.
13) Unplug this apparatus during lightning st rms r
when unused f r l ng peri ds f time.
14) Refer all servicing t qualified service pers nnel.
Servicing is required when the apparatus has been
damaged in any way, such as p wer supply c rd r plug
is damaged, liquid has been spilled r bjects have fallen
int the apparatus, the apparatus has been exp sed t
rain r m isture, d es n t perate n rmally, r has been
dr pped.
15) CAUTION - These service instructi ns are f r use by
qualified service pers nnel nly. T reduce the risk f
electric sh ck d n t perf rm any servicing ther than
that c ntained in the perati n instructi ns unless y u
are qualified t d s .

3
REFERENCE AMPLIFIER A500
A500
REFERENCE AMPLIFIER A500
Professional 500-Watt Reference-Class Studio Power Amplifier
sUltra-linear power amplifier for recording studios, post-production, live sound and iFi application
s2 x 230 Watts into 4 Ohms, 500 Watts into 8 Ohms in bridged mono operation
sServo-controlled design can drive virtually any passive speaker such as studio monitors etc.
sAdvanced convection-cooling for absolutely noise free and stable operation (no fan)
sPrecise level meter and clip indicators for performance monitoring
sInput connections on balanced XLR, 1/4' TRS and RCA connectors
sSpeaker outputs on professional "touch-proof" binding posts and 1/4' TS connectors
sUltra-reliable Toshiba / Fairchild high-power transistors*
sIndependent thermal overload protection with LED indicator for each channel automatically protects amplifier
and speakers
sigh-current toroidal transformer for absolute reliability and lowest noise interference
sigh-quality components and exceptionally rugged construction ensure long life
sConceived and designed by BE RINGER Germany
* All Trademarks mentioned belong to their respective owners and are not affiliated with BEHRINGER®

4
REFERENCE AMPLIFIER A500
INDEX
1. INTRODUCTION ......................................................... 4
1.1 Before you get started ................................................... 4
1.1.1 Shipment ............................................................... 4
1.1.2 Initial operation ...................................................... 5
1.1.3 Online registration ................................................. 5
2. CONTROL ELEMENTS ............................................... 5
2.1 The front ......................................................................... 5
2.2 The back ......................................................................... 6
3. APPLICATION EXAMPLES ......................................... 7
3.1 Stereo operation ............................................................. 7
3.2 Mono-bridged mode........................................................ 7
4. INSTALLATION ........................................................... 7
4.1 Installation in a rack ........................................................ 7
4.2 Connections .................................................................... 8
4.3 Audio connections ......................................................... 8
5. SPECIFICATIONS ....................................................... 8
6. WARRANTY ..............................................................10
FOREWORD
Dear Customer,
welcome to the team of
BEHRINGER users, and
thank you very much for
expressing your confi-
dence in us by purchasing
this power amplifier.
Writing this foreword for
you gives me great plea-
sure, because it repre-
sents the culmination of
many months of hard
work delivered by our
engineering team to
achieve a very ambitious
goal: to develop a studio
power amplifier, whose
sound and fetures leave
no wishes open,
delivering a product that
is suitable for nearly all applications, from the recording studio to
setting up a P.A. system for small live events.
The task of designing the A500 certainly meant a great deal of
responsibility, which we assumed by focusing on you, the
discerning user and musician. Meeting your expectations also
meant a lot of work and night shifts. But it was fun, too. Developing
a product usually brings a lot of people together, and what a
great feeling it is when all who participated in such a project can
be proud of what theyve achieved.
It is our philosophy to share our enjoyment with you, because
you are the most important member of the BEHRINGER team.
With your highly competent suggestions for new products youve
made a significant contribution to shaping our company and making
it successful. In return, we guarantee you uncompromising quality
as well as excellent technical and audio properties at an extremely
reasonable price. All of this will enable you to give free rein to
your creativity without being hampered by budget constraints.
We are often asked how we manage to produce such high-
quality devices at such unbelievably low prices. The answer is
quite simple: its you, our customers! Many satisfied customers
mean large sales volumes enabling us to get better purchasing
terms for components, etc. Isnt it only fair to pass this benefit on
to you? Because we know that your success is our success
too!
I would like to thank all of you who have made the A500
possible. You have all made your own personal contributions,
from the developers to the many other employees at this company,
and to you, the BEHRINGER user.
My friends, its been worth the effort!
Thank you very much,
Uli Behringer
1. INTRODUCTION
By purchasing an A500, you have obtained a high-end
reference amplifier. It was developed for professional use in
recording studios, but at the same time it offers enough power
reserves to be used in smaller live setups as well. Its rich list of
features will make it a dependable part of your equipment with a
broad spectrum of possible uses.
The A500 features special circuitry that protects your speakers
from transients during start-up and your amp from overheating.
The amp is not put at any risk even if there is a short on its
outputs.
Various operating modes, such as parallel and mono mode,
open up different possibilities for effective implementation with
the rest of your audio equipment, leaving little to be desired.
Balanced inputs and utputs
Your BEHRINGER A500 features electronically servo-balanced
inputs (exception: RCA connectors and are intended
only for unbalanced connections). The automatic servo function
recognizes when unbalanced jacks are connected and internally
adjusts the nominal signal level so that no difference in the signal
level between inputs and outputs exists (6 dB correction).
+This manual first describes the termin l gy used,
s that y u fully understand the A500 and its
functi ns. Please read the manual carefully and keep
it f r future reference.
1.1 Before you get started
1.1.1 Shi ment
Your A500 was carefully packed at the factory, and the
packaging was designed to protect the unit from rough handling.
Nevertheless, we recommend that you carefully examine the
packaging and its contents for any signs of physical damage
that may have occurred during transit.
1. INTRODUCTION

5
REFERENCE AMPLIFIER A500
2. CONTROL ELEMENTS
+If the unit is damaged, please d NOT return it t
BEHRINGER. Instead, n tify y ur dealer and the
shipping c mpany immediately. Otherwise, claims
f r damage r replacement may n t be h n red.
+Always use the riginal packaging t prevent
damage during st rage r transp rt.
+Make sure that n children are left unsupervised
with the A500 r its packaging.
+Please ensure pr per disp sal f all packing
materials.
1.1.2 Initial o eration
Make sure there is enough space around the unit for cooling.
To avoid overheating, please do not place your amplifier near
radiators and other equipment emitting heat.
+Bef re plugging the unit int a p wer s cket, please
make sure y u have selected the c rrect v ltage!
The fuse compartment near the power plug socket contains
three triangular markings. Two of these triangles are opposite
one another. The voltage indicated adjacent to these markings is
the voltage to which your unit has been set up, and can be
altered by rotating the fuse compartment by 180°. ATTENTION:
This d es n t apply t exp rt m dels that were
manufactured nly f r use with 120 V, f r example!
+If y u alter the units v ltage, y u must change the
fuse acc rdingly. The c rrect value f the fuse
needed can be f und in the chapter
SPECIFICATIONS.
+Faulty fuses must be replaced with fuses f
appr priate rating nly! The c rrect value f the
fuses needed can be f und in the chapter
SPECIFICATIONS.
Power is delivered via the cable enclosed with the unit. All
required safety precautions have been adhered to.
+Please keep in mind that all y ur equipment has t
be gr unded at all times. F r y ur wn pr tecti n,
never change r disable the gr unding n y ur
equipment r n the cables! The unit sh uld always
be c nnected t the mains s cket utlet with a
pr tective earthing c nnecti n.
ATTENTION!
+High v lume levels can damage y ur hearing and
y ur speakers. Please turn d wn b th v lume
c ntr ls t the minimum (all the way t the left)
bef re y u p wer up the amp. Always make sure
y u use appr priate v lume levels.
1.1.3 Online registration
Please do remember to register your new BEHRINGER
equipment right after your purchase by visiting
www.behringer.com (alternatively www.behringer.de) and
kindly read the terms and conditions of our warranty carefully.
Should your BEHRINGER product malfunction, our goal is to
have it repaired as quickly as possible. To arrange for warranty
service, please contact the retailer from whom the equipment
was purchased. Should your BEHRINGER dealer not be located
in your vicinity, you may directly contact one of our subsidiaries.
Corresponding contact information is included in the original
equipment packaging (Global Contact Information/European
Contact Information). Should your country not be listed, please
contact the distributor nearest you. A list of distributors can be
found in the support area of our website (www.behringer.com/
support).
Registering your purchase and equipment with us helps us
process your repair claims quicker and more efficiently.
Thank you for your cooperation!
2. CONTROL ELEMENTS
2.1 The front
1
2543
Fig. 2.1: Control elements in the front
The POWER switch is used to power up the A500. The
POWER switch should always be in its Off position when
you connect the unit to the mains.
POWER LED lights up as soon as you power up the A500.
+Please n te: Merely switching the unit ff d es n t
mean that it is fully disc nnected fr m the mains.
When n t using the unit f r pr l nged peri ds f
time, please unplug the units p wer c rd fr m the
p wer utlet.

6
REFERENCE AMPLIFIER A500
2. CONTROL ELEMENTS
CHANNEL INPUT 1 MONO). Connect the signal source
whose output needs to be amplified.
+Please use nly ne f the three input c nnect rs
per channel at any ne time!
Here you will connect an output of your mixing console,
your HiFi preamp or another signal source.
Our rack mixing console EURORACK PRO RX1602, with its
eight mono-usable balanced stereo channels, is an ideal
choice for signal processing and source selection.
The connections for both channels are laid out as RCA,
XLR and 1/4" TRS stereo connectors. The cinch inputs are
intended for use with outputs laid out as unbalanced signals
with a -10 dBV line signal level. Because these inputs are
more sensitive than others, you can directly connect a CD
player or a DAT recorder. Of course this input can also be
used for connecting mixing consoles and similar equipment.
The XLR and 1/4" TRS stereo connectors are laid out
balanced, but they too can of course be used to connect
unbalanced signals. Their sensitivity is +4 dBu (also see
ch. 4).
Generally speaking, you should choose balanced over
unbalanced signals in order to guarantee the highest noise
protection.
Due to safety considerations, the inputs can not be used
in parallel. However, if you are using cinch and XLR or
1/4" TRS connectors simultaneously, the cinch input is
given preference, and the other signal is muted.
+If y u wish t use the A500 in m n -bridged m de,
please nly use ne f the channel 1 inputs!
CHANNEL INPUT 2. These are the inputs for channel 2.
The STEREO/BRIDGED MONO switch is used to toggle
between the two operating modes of your A500.
+Please p wer the A500 d wn using the POWER
switch each time y u change the perating m de.
Similarly, nly c nnect/disc nnect speaker
c nnect rs if the A500 has first been p wered ff!
OUTPUT 1, OUTPUT 2 and BRIDGED MONO: These are
the speaker connectors of your A500 laid out as
1/4" TS mono connectors. When in mono-bridged mode,
only use the BRIDGED MONO output.
+Keep in mind the minimum p wer impedance f 4
Ohms per channel in stere m de. When in m n -
bridged m de, a l udspeaker wh se impedance is
at least 8 Ohms must be used.
In addition to XLR or 1/4" TRS connectors, you can also
use binding posts for connecting speaker cables. When in
mono-bridged mode, make sure to connect your cables to
both middle connectorsas shown on the unit itself.
FUSE SWITCH/VOLTAGE SELECTION. Before connecting
the unit to the mains, please check if the voltage selector
corresponds to your local voltage. When replacing fuses,
you should only use fuses of the same type and rating. With
some units, the fuse switch can be put into two different
positions in order to select between 230 V and 120 V
operation. Please bear in mind: If you wish to use your
equipment outside of Europe running on 120 V, you will
have to use a fuse with a higher Ampere value.
The mains connection is made via a standard IEC
RECEPTACLE. A matching cable is enclosed.
SERIAL NUMBER.
2.2 The back
9
813
10 11 12 67
Fig. 2.2: Control elements and connections in the back
+Y ur p wer amp sh uld always be the last device
y u p wer up, since s me equipment in the signal
path creates str ng impulses which are then
amplified in the amp and are passed nt the
l udspeakers, p ssibly damaging them.
C nsequently, always let y ur p wer amp be the
first device y u p wer d wn.
Each channel features a volume control. Use it to adjust
gain on your A500. Both volume controls should be turned
all the way to the left whenever you power the unit up or
down. If an active signal is present on the input, turning the
volume down will protect your speakers and your ears
from unwanted pops or transients.
The PROT LED lights up whenever the protective circuitry
mutes the speaker output. Please turn your A500 off
immediately whenever this LED is lit.
+The pr tective circuitry is activated if the amp gets
t h t. Let y ur A500 c l d wn a little bef re y u
turn it n again. Besides, check if the heat sink has
en ugh space ar und it t perf rm its j b.
The high-precision power indicator gives out current signal
strength.
The CLIP LED lights up when the signal is distorted. Should
distortion occur, reduce the input level, so that the CLIP
LED no longer lights up.
+If the CLIP LED remains being lit, check the cable
c nnecti n t the speakers because there might
be a sh rt n the speaker utput.

7
REFERENCE AMPLIFIER A500
4. INSTALLATION
3. APPLICATION EXAMPLES
3.1 Stereo mode
In this mode, both channels run independently with a separate
input signal. Connect passive loudspeakers, preferably high-
quality studio monitors, such as the BEHRINGER TRUTH B2031P.
Set the STEREO/BRIDGED MONO switch to STEREO to
enable stereo mode.
+Please use the POWER switch t p wer d wn y ur
A500 bef re making any changes t the perating
m de settings.
+Keep in mind the minimum l ad impedance f
4 Ohms per channel in stere m de.
Fig. 3.1: A500 in stereo operation
Additional examples:
sTwo independent mono signals, e.g. instrument signal
and monitor mix
sBi-amp operation, with the bass signal on channel 1 and
the treble signal on channel 2
3.2 Mono-bridged mode
In this mode, the voltages of both channels are added up and
routed to just one loudspeaker. This results in a doubling of
voltage, quadrupling of the peak power value and roughly trippling
of the continuous power output on a single channel. The input
and the gain control on channel 1 are used in mono-bridged
mode. The channel 2 control elements are not used. ATTENTION:
T av id cancellati ns due t internal phase inversi n,
the GAIN c ntr l n channel 2 must be turned all the way
t the left!
Use this operating mode to feed the output of both channels into
a single 4-Ohm load. Set the STEREO/BRIDGED MONO
switch to BRIDGED MONO.
Please only connect the speaker using the BRIDGED MONO
connector or by using both of the middle binding posts .
+Always p wer the A500 d wn using the POWER
switch whenever y u make any changes t the
perating m de settings.
+Keep in mind the minimum l ad impedance f
8 Ohms in m n -bridged m de.
Fig. 3.2: Mono-bridged operation
+If y ur amp is verdriving f r a l nger peri d f
time, it may bec me muted f r several sec nds at
a time. Always select appr priate v lume values t
av id verdriving.
Safety precautions for
mono-bridged operation
A voltage of up to 60V RMS is present between the output
connectors of the A500. Always adhere to all appropriate
safety precautions when connecting your speakers to
avoid the risk of electric shock.
Running your a p in ono-bridged ode puts both
the a p and your loudspeakers under additional strain.
Excessive overdriving can result in pre ature shutting
down of the unit itself or per anent da age to the
speakers. Make sure that your speaker (i pedance at
least 8 Oh s) and the cables you use can indeed handle
the power load fed into/through the .
4. INSTALLATION
4.1 Installation in a rack
Your A500 can be installed into a 19" rack and requires two
rack spaces. Please use four attaching screws and washers
for installation. Reinforce the back end, especially for on-the-
road use. Please ensure that enough cool air reaches the rack,
especially if other rack equipment generates a lot of heat. Due to
its weight, we recommend installing the A500 in the lower portion
of your rack. If you are installing several amps in a single rack,
you should leave some space between individual amps (approx.
1 height unit) to allow for sufficient cooling.

8
REFERENCE AMPLIFIER A500
4. INSTALLATION
+The A500 has massive heat sinks n its side frame
that guarantee reliable perati n. Never bl ck air
supply t these heat sinks because excessive heat
may damage the c mp nents inside y ur amp. Even
th ugh the pr tective circuitry guards the inside
c mp nents fr m damage caused by excessive
internal temperatures, y u sh uld still d uble-
check where the amp is placed and inspect cable
c nnecti ns if y u are experiencing thermal
pr tecti n dr p uts.
4.2 onnections
Inputs
If you wish to use XLR connections for unbalanced input
signals, connect the unused pin on the XLR connector (pin 3)
with the ground. No modification is needed if using mono jacks
(also see ch. 4.3).
+Sh uld y u register distractive signals such as
n ise r hissing, we rec mmend separating the
amp input fr m the signal s urce. This way, y u
can quickly determine if the n ise riginates in the
equipment c nnected t the amp. Always make
sure t c mpletely l wer amplificati n f b th
channels bef re p wering up the amp (GAIN c ntr l
turned all the way t the left). Otherwise, permanent
damage t y ur speakers may ccur.
Outputs
Your A500 offers several output connection possibilities: two
1/4" TS mono connectors and two pairs of touch-safe binding
posts. In addition to both 1/4" TS mono connectors for individual
channels, the A500 also features an extra 1/4" connector for
use in mono-bridged mode.
+Whenever p ssible, use thick and sh rt speaker
cables t minimize p wer l sses. Never r ute
utput cables near input cables.
When using binding posts, make sure that the wire insulation
is not stripped more than what is necessary, and that wires are
completely inserted into the binding post so that no bare wire is
visible. Cable clamps must be isolated to avoid the possibility of
electric shock. When running the amp in mono-bridged mode,
always use the middle two binding post connectors, paying
attention to correct polarity.
+ATTENTION! If y u n tice bare cable endings n the
binding p st c nnect rs, disc nnect the AC mains
and remedy the impr per utput c nnecti n bef re
p wering the amplifier n again.
C nnecting t the mains
Always connect your power amplifier to the voltage specified
on the rear of the unit. Connecting the amp to incorrect voltage
can permanently damage it (also see ch. 2, under FUSE
SWITCH/VOLTAGE SELECTION).
Before powering up the amplifier, double-check all
connections and fully lower the gain settings.
4.3 Audio connections
Various cables are needed for different types of applications.
The following illustrations show the correct wiring. Always use
high-grade cables.
Fig. 4.1: XLR connections
Fig. 4.2: 1/4" TS connector
Fig. 4.3: 1/4" TRS connector
Fig. 4.4: Unbalanced connection using a cinch cable

9
REFERENCE AMPLIFIER A500
5. SPECIFICATIONS
5. SPECIFICATIONS
OUTPUT POWER
Both channels running:
4 Ω per channel 230 W
8 Ω per channel 160 W
Mono-bridged operation:
8 Ω500 W
DISTORTION < 0.01%
FREQUENCY RANGE 10 Hz - 25 kHz, +0/-1 dB
CROSSTALK typically 85 dB @ 1 kHz
NOISE -100 dB, 20 Hz - 20
kHz, unweighted
AMPLIFICATION 25x (28 dB)
CONTROLS Gain controls (channels 1 and 2)
SWITCHES POWER switch
STEREO/BRIDGED
MONO switch
INDICATORS
Rejection display -30 to 0 dB, clip
Protective circuitry PROT LED, yellow
AUDIO INPUTS
Type Balanced XLR and
1/4" TRS stereo connectors,
cinch connectors
Impedance 10 kΩ (unbalanced),
10 kΩ (balanced)
INPUT SENSITIVITY
V RMS (@ 4 Ω) XLR and 1/4" TRS stereo
connectors:
1.3 V (+4.5 dBu)
Cinch connectors:
320 mV (-10 dBV)
AUDIO OUTPUTS
Type 1/4" TS mono connectors
and touch-proof binding posts
COOLING Convection-type cooling
PROTECTIVE CIRCUITRY against: short circuit and
thermal overload
OUTPUT CIRCUIT TYPE Push-pull Class AB
POWER SUPPLY
Voltage USA/Canada
120 V~, 60 Hz
China 220 V~, 50 Hz
Europe/U.K./Australia
230 V~, 50 Hz
Japan 100 V~, 50 - 60 Hz
general export model
120 V/230 V~, 50 - 60 Hz
Power consumption max. 3.6 A 230 V / 6.5 A 120 V
Breaker 100 - 120 V~: T 10 A H 250 V
200 - 240 V~: T 5 A H 250 V
Mains connector Standard IEC receptacle
DIMENSIONS/WEIGHT
Dimensions (H x W x D) approx. 19" (482.6 mm) x 10.85"
(257.5 mm) x 4" (101.6 mm)
Weight approx. 18.5 lbs (8.4 kg)
BEHRINGER is constantly striving to maintain the highest professional
standards. As a result of these efforts, modifications may be made from
time to time to e isting products without prior notice. Specifications and
appearance may differ from those listed or illustrated.

10
REFERENCE AMPLIFIER A500
6. WARRANTY
Technical specifications and appearance subject to change without notice. The information contained herein is correct at the time of
printing. The names of companies, institutions or publications pictured or mentioned and their respective logos are registered
trademarks of their respective owners. Their use neither constitutes a claim of the trademarks by BEHRINGER® nor affiliation of the
trademark owners with BEHRINGER®. BEHRINGER® accepts no liability for any loss which may be suffered by any person who relies
either wholly or in part upon any description, photograph or statement contained herein. Colours and specification may vary slightly
from product. Products are sold through our authorised dealers only. Distributors and dealers are not agents of BEHRINGER® and
have absolutely no authority to bind BEHRINGER® by any express or implied undertaking or representation. No part of this manual may
be reproduced or transmitted in any form or by any means, electronic or mechanical, including photocopying and recording of any
kind, for any purpose, without the express written permission of BEHRINGER Spezielle Studiotechnik GmbH. BEHRINGER® is a
registered trademark.
ALL RIGHTS RESERVED. © 2005 BEHRINGER International GmbH,
Hanns-Martin-Schleyer-Str. 36-38, 47877 Willich-Münchheide II, Germany.
Tel. [phone], Fax [phone]
6. WARRANTY
§ 1 OTHER WARRANTY RIGHTS AND NATIONAL LAW
1. This warranty does not exclude or limit the buyers statutory
rights provided by national law, in particular, any such rights
against the seller that arise from a legally effective purchase
contract.
2. The warranty regulations mentioned herein are applicable
unless they constitute an infringement of national warranty law.
§ 2 ONLINE REGISTRATION
Please do remember to register your new BEHRINGER equipment
right after your purchase by visiting www.behringer.com
(alternatively www.behringer.de) and kindly read the terms and
conditions of our warranty carefully. Registering your purchase
and equipment with us helps us process your repair claims
quicker and more efficiently. Thank you for your cooperation!
§ 3 WARRANTY
1. BEHRINGER (BEHRINGER International GmbH including all
BEHRINGER subsidiaries listed on the enclosed page, except
BEHRINGER Japan) warrants the mechanical and electronic
components of this product to be free of defects in material and
workmanship for a period of one (1) year* from the original date
of purchase, in accordance with the warranty regulations
described below. If the product shows any defects within the
specified warranty period that are not excluded from this
warranty as described under § 5, BEHRINGER shall, at its
discretion, either replace or repair the product using suitable
new or reconditioned parts. In the case that other parts are used
which constitute an improvement, BEHRINGER may, at its
discretion, charge the customer for the additional cost of these
parts.
2. If the warranty claim proves to be justified, the product will
be returned to the user freight prepaid.
3. Warranty claims other than those indicated above are
expressly excluded.
§ 4 RETURN AUTHORIZATION NUMBER
1. To obtain warranty service, the buyer (or his authorized
dealer) must call BEHRINGER (see enclosed list) during normal
business hours BEFORE returning the product. All inquiries must
be accompanied by a description of the problem. BEHRINGER
will then issue a return authorization number.
2. Subsequently, the product must be returned in its original
shipping carton, together with the return authorization number to
the address indicated by BEHRINGER.
3. Shipments without freight prepaid will not be accepted.
§ 5 WARRANTY REGULATIONS
1. Warranty services will be furnished only if the product is
accompanied by a copy of the original retail dealers invoice.
Any product deemed eligible for repair or replacement under the
terms of this warranty will be repaired or replaced.
2. If the product needs to be modified or adapted in order to
comply with applicable technical or safety standards on a national
or local level, in any country which is not the country for which
the product was originally developed and manufactured, this
modification/adaptation shall not be considered a defect in
materials or workmanship. The warranty does not cover any
such modification/adaptation, irrespective of whether it was
carried out properly or not. Under the terms of this warranty,
BEHRINGER shall not be held responsible for any cost resulting
from such a modification/adaptation.
3. Free inspections and maintenance/repair work are expressly
excluded from this warranty, in particular, if caused by improper
handling of the product by the user. This also applies to defects
caused by normal wear and tear, in particular, of faders,
crossfaders, potentiometers, keys/buttons, tubes, guitar strings,
illuminants and similar parts.
4. Damages/defects caused by the following conditions are
not covered by this warranty:
simproper handling, neglect or failure to operate the unit in
compliance with the instructions given in BEHRINGER user
or service manuals.
sconnection or operation of the unit in any way that does not
comply with the technical or safety regulations applicable in
the country where the product is used.
sdamages/defects caused by force majeure or any other
condition that is beyond the control of BEHRINGER.
5. Any repair or opening of the unit carried out by unauthorized
personnel (user included) will void the warranty.
6. If an inspection of the product by BEHRINGER shows that
the defect in question is not covered by the warranty, the
inspection costs are payable by the customer.
7. Products which do not meet the terms of this warranty will
be repaired exclusively at the buyers expense. BEHRINGER will
inform the buyer of any such circumstance. If the buyer fails to
submit a written repair order within 6 weeks after notification,
BEHRINGER will return the unit C.O.D. with a separate invoice
for freight and packing. Such costs will also be invoiced
separately when the buyer has sent in a written repair order.
§ 6 WARRANTY TRANSFERABILITY
This warranty is extended exclusively to the original buyer
(customer of retail dealer) and is not transferable to anyone
who may subsequently purchase this product. No other person
(retail dealer, etc.) shall be entitled to give any warranty promise
on behalf of BEHRINGER.
§ 7 CLAIM FOR DAMAGES
Failure of BEHRINGER to provide proper warranty service shall
not entitle the buyer to claim (consequential) damages. In no
event shall the liability of BEHRINGER exceed the invoiced value
of the product.
* Customers in the European Union please contact BEHRINGER
Germany Support for further details.