Beko RFNE312E33WN User manual

EN / FR / CZ / PL / SK
RFNE312E33WN
58 4805 0000/AB
1/3
Freezer
User manual
Congélateur
Manuel d'utilisation
Mraznička
Návod k použití
Používateľská príručka
Mraznička
Komora zamrażalnika
Instrukcja użytkowania

Please read this manual before using the product!
Dear Customer,
We'd like you to make the best use of our product, which has been manufactured in
modern facilities with care and meticulous quality controls.
Thus, we advice you to read the entire user manual before you use the product. In
case the product changes hands, do not forget to hand the guide to its new owner
along with the product.
This guide will help you use the product quickly and safely.
 Please read the user guide carefully before installing and operating the product.
 Always observe the applicable safety instructions.
 Keep the user guide within easy reach for future use.
 Please read any other documents provided with the product.
Keep in mind that this user guide may apply to several product models. The guide
clearly indicates any variations of different models.
CImportant information and
useful tips.
ARisk of life and property.
BRisk of electric shock.
The product’s packaging
is made of recyclable
materials, in accordance
with the National
Environment Legislation.
A
A
A
C
SUPPLIER’S NAME MODEL IDENTIFIER (*)
INFORMATION
C
The model information as stored in the product data base
can be reached by entering following website and searching
for your model identifier (*) found on energy label.
https://eprel.ec.europa.eu/

4 / 22 EN Refrigerator/User Manual
1.Safety and environment
instructions 5
General safety ................................................5
Intended use ...................................................7
Child safety ......................................................7
Compliance with WEEE Directive and
Disposing of the Waste Product .............7
Compliance with RoHS Directive.............7
Package information....................................7
2 Your Freezer 8
3 Installation 9
Appropriate Installation Location.......... 9
Adjusting the Feet .....................................10
Electrical Connection................................10
4 Preparation 11
5Operating the product 12
Freezing fresh food ................................... 14
Recommendations for preserving the
frozen food.................................................... 15
Deep-freeze information........................ 15
Placing the food..........................................16
Door open warning....................................16
Changing the door opening direction 16
Ice Pack ..........................................................16
6 Maintenance and cleaning 17
Avoiding bad odours ................................. 17
Protecting the plastic surfaces ........... 17
7Troubleshooting 18

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Refrigerator/User Manual
1. Safety and environment instructions
This section provides the safety
instructions necessary to prevent
the risk of injury and material
damage. Failure to observe these
instructions will invalidate all
types of product warranty.
Intended use
A
WARNING:
Keep ventilation openings,
in the appliance enclosure
or in the built-instructure,
clear of obstruction.
WARNING:
Do not use mechanical
devices or other means
to accelerate the
defrosting process,
other than those
recommended by the
manufacturer.
WARNING:
Do not damage the
refrigerant circuit.
WARNING:
Do not use electrical
appliances inside
the food storage
compartments of
the appliance, unless
they are of the type
recommended by the
manufacturer.
This appliance is intended to be
used in household and similar
applications such as
– staff kitchen areas in shops,
offices and other working
environments;
– farm houses and by clients
in hotels, motels and other
residential type environments;
– bed and breakfast type
environments;
– catering and similar non-retail
applications.
1.1.General safety
 This product should not be used by
persons with physical, sensory and
mental disabilities, without sufficient
knowledge and experience or by
children. The device can only be used
by such persons under supervision
and instruction of a person
responsible for their safety. Children
should not be allowed to play with
this device.
 In case of malfunction, unplug the
device.
 After unplugging, wait at least 5
minutes before plugging in again.
 Unplug the product when not in use.
 Do not touch the plug with wet
hands! Do not pull the cable to plug
off, always hold the plug.
 Do not plug in the refrigerator if the
socket is loose.
 Unplug the product during
installation, maintenance, cleaning
and repair.
 If the product will not be used for
a while, unplug the product and
remove any food inside.
 Do not use the product when the
compartment with circuit cards
located on the upper back part of the
product (electrical card box cover) (1)
is open.
1
1

6 / 22 EN Refrigerator/User Manual
Safety and environment instructions
 Do not use steam or steamed
cleaning materials for cleaning
the refrigerator and melting the
ice inside. Steam may contact the
electrified areas and cause short
circuit or electric shock!
 Do not wash the product by spraying
or pouring water on it! Danger of
electric shock!
 In case of malfunction, do not use
the product, as it may cause electric
shock. Contact the authorised service
before doing anything.
 Plug the product into an earthed
socket. Earthing must be done by a
qualified electrician.
 If the product has LED type lighting,
contact the authorised service for
replacing or in case of any problem.
 Do not touch frozen food with wet
hands! It may adhere to your hands!
 Do not place liquids in bottles and
cans into the freezer compartment.
They may explode.
 Place liquids in upright position after
tightly closing the lid.
 Do not spray flammable substances
near the product, as it may burn or
explode.
 Do not keep flammable materials and
products with flammable gas (sprays,
etc.) in the refrigerator.
 Do not place containers holding
liquids on top of the product.
Splashing water on an electrified part
may cause electric shock and risk of
fire.
 Exposing the product to rain, snow,
sunlight and wind will cause electrical
danger. When relocating the product,
do not pull by holding the door
handle. The handle may come off.
 Take care to avoid trapping any part
of your hands or body in any of the
moving parts inside the product.
 Do not step or lean on the door,
drawers and similar parts of the
refrigerator. This will cause the
product to fall down and cause
damage to the parts.
 Take care not to trap the power cable.
1.1.1 HC warning
If the product comprises a cooling
system using R600a gas, take care to
avoid damaging the cooling system
and its pipe while using and moving the
product. This gas is flammable. If the
cooling system is damaged, keep the
product away from sources of fire and
ventilate the room immediately.
C
The label on the inner left
side indicates the type of gas
used in the product.
1.1.2 For models with
water dispenser
 Pressure for cold water inlet shall
be maximum 90 psi(6.2 bar). If
your water pressure exceeds 80
psi(5.5 bar), use a pressure limiting
valve in your mains system. If you
do not know how to check your
water pressure, ask for the help of a
professional plumber.
 If there is risk of water hammer
effect in your installation, always

7 / 22 EN
Refrigerator/User Manual
Safety and environment instructions
use a water hammer prevention
equipment in your installation.
Consult Professional plumbers if you
are not sure that there is no water
hammer effect in your installation.
 Do not install on the hot water inlet.
Take precautions against of the
risk of freezing of the hoses. Water
temperature operating interval shall
be 33°F (0.6°C) minimum and 100°F
(38°C) maximum.
 Use drinking water only.
1.2.Intended use
 This product is designed for home
use. It is not intended for commercial
use.
 The product should be used to store
food and beverages only.
 Do not keep sensitive products
requiring controlled temperatures
(vaccines, heat sensitive medication,
medical supplies, etc.) in the
refrigerator.
 The manufacturer assumes no
responsibility for any damage due to
misuse or mishandling.
 Original spare parts will be provided
for 10 years, following the product
purchasing date.
1.3.Child safety
 Keep packaging materials out of
children’s reach.
 Do not allow the children to play with
the product.
 If the product’s door comprises a lock,
keep the key out of children’s reach.
1.4. Compliance with WEEE
Directive and Disposing
of the Waste Product
This product complies with
EU WEEE Directive (2012/19/EU). This
product bears a classification symbol
for waste electrical and electronic
equipment (WEEE).
This product has been
manufactured with high
quality parts and materials
which can be reused and are
suitable for recycling. Do not
dispose of the waste product
with normal domestic and
other wastes at the end of its service
life. Take it to the collection center for
the recycling of electrical and electronic
equipment. Please consult your local
authorities to learn about these
collection centers.
1.5.Compliance with
RoHS Directive
 This product complies with EU WEEE
Directive (2011/65/EU). It does
not contain harmful and prohibited
materials specified in the Directive.
1.6.Package information
 Packaging materials of the product
are manufactured from recyclable
materials in accordance with our
National Environment Regulations. Do
not dispose of the packaging materials
together with the domestic or other
wastes. Take them to the packaging
material collection points designated by
the local authorities.

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2Your Freezer
 Control Panel
 Flap
 Drawers
 Adjustable front feet
C
Figures that take place in this instruction manual are schematic and
may not correspond exactly with your product. If the subject parts are
not included in the product you have purchased, then it is valid for other
models.
1
4
2
3

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Refrigerator/User Manual
3Installation
3.1. Appropriate
Installation Location
Contact an Authorized Service for the
installation of the product. In order to
prepare the product for use, refer the
information in the user manual and
ensure that electrical installation and
water installation are appropriate. If not,
call a qualified electrician and technician
to have any necessary arrangements
carried out.
B
Manufacturer shall
not be held liable for damages
that may arise from procedures
carried out by unauthorized
persons.
B
WARNINGProduct must
not be plugged in during
installation. Otherwise, there
is the risk of death or serious
injury!
A
WARNING:
If the door clearance of the
room where the product shall
be place is so tight to prevent
passing of the product, remove
the door of the room and pass
the product through the door
by turning it to its side; if this
does not work, contact the
authorized service.
 
surface to prevent jolts.
 
away from heat sources such as hobs,
heater cores and stoves and at least 5
cm away from electrical ovens.
 
direct sun light and kept in humid
places.
 
provided around your product in order
to achieve an efficient operation. If the
product is to be placed in a recess in
the wall, pay attention to leave at least
5 cm distance with the ceiling and side
walls.
Installing the Plastic Wedges
Plastic wedges supplied with the
product are used to create the distance
for the air circulation between the
product and the rear wall.
 To install the wedges, remove the
screws on the product and use the
screws supplied together with the
wedges.
 Insert the 2 plastic wedges onto the
rear ventilation cover as illustrated in
the figure.

10 / 22 EN Refrigerator/User Manual
Installation
3.2. Adjusting the Feet
If the product stands unbalanced after
installation, adjust the feet on the front
by rotating them to the right or left.
3.3. Electrical Connection
AWARNING: Do not make
connections via extension
cables or multi-plugs.
B
WARNING:Damaged
power cable must be
replaced by the Authorized
Service Agent.
C
If two coolers are to be
installed side by side, there
should be at least 4 cm
distance between them.
 Our company shall not be liable
for any damages that will arise
when the product is used without
grounding and electrical connection
in accordance with the national
regulations.
 Power cable plug must be within easy
reach after installation.
 Connect your refrigerator to a
grounded outlet rated for a voltage
value of 220-240V /50 Hz. Outlet
shall have 10 to 16A fuse.
 Do not extension cords or cordless
multiple outlets between your
product and the wall outlet.

11 / 22 EN
Refrigerator/User Manual
4Preparation
 For a freestanding appliance; ‘this
refrigerating appliance is not intended
to be used as a built-in appliance.
 Your refrigerator should be installed at
least 30 cm away from heat sources
such as hobs, ovens, central heater
and stoves and at least 5 cm away
from electrical ovens and should not be
located under direct sunlight.
 The ambient temperature of the room
where you install your refrigerator
should at least be -15°C. Operating your
refrigerator under colder conditions
than this is not recommended.
 Please make sure that the interior of
your refrigerator is cleaned thoroughly.
 If two refrigerators are to be installed
side by side, there should be at least 2
cm distance between them.
 When you operate your refrigerator
for the first time, please observe the
following instructions during the initial
six hours.
 The door should not be opened
frequently.
 It must be operated empty without any
food in it.
 Do not unplug your refrigerator. If
a power failure occurs out of your
control, please see the warnings in
the “Recommended solutions for the
problems” section.
 Original packaging and foam
materials should be kept for future
transportations or moving.
 The baskets/drawers that are
provided with the chill compartment
must always be in use for low energy
consumption and for better storage
conditions.
 Food contact with the temperature
sensor in the freezer compartment may
increase energy consumption of the
appliance. Thus any contact with the
sensor(s) must be avoided.
 In some models, the instrument panel
automatically turns off 5 minutes
after the door has closed. It will be
reactivated when the door has opened
or pressed on any key.
 Due to temperature change as a result
of opening/closing the product door
during operation, condensation on
the door/body shelves and the glass
containers is normal
 Since hot and humid air will not directly
penetrate into your product when the
doors are not opened, your product will
optimize itself in conditions sufficient
to protect your food. Functions and
components such as compressor, fan,
heater, defrost, lighting, display and so
on will operate according to the needs
to consume minimum energy under
these circumstances.

12 / 22 EN Refrigerator/User Manual
CFigures in this user manual are schematic and may not match the product
exactly. If the subject parts are not included in the product you have
purchased, then those parts are valid for other models.
1.On/Off Indicator:
This icon ( ) come on when the freezer
is turned off. All the other icons turn off.
2.Economic Usage Indicator:
This icon ( ) (comes on when the
Freezer Compartment is set to -18°C
which is the most economical set value.
Economic Usage Indicator turns off when
the Quick Fridge or Quick Freeze function
is selected.
3.Freezer Compartment Temperature
Setting Indicator:
Indicates the temperature set for the
Freezer Compartment.
4.Power failure/High temperature /
error warning indicator :
This light ( ) illuminates during power
failure, high temperature failures and
error warnings. During sustained power
failures, the highest temperature that
the freezer compartment reaches will
flash on the digital display.
5.Eco Extra Indicator:
This icon ( ) lights up when this
Function is active.
6.Key Lock Indicator:
This icon ( ) lights up when the Key
Lock mode is activated.
5Operating the product
Indicator panel
1
7812 1011 9
14
235
4 6
13

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Refrigerator/User Manual
Operating the product
7.Key Lock Mode:
Press Key Lock ( ) button continuously
for 3 seconds. Key lock icon will light
up and key lock mode will be activated.
Buttons will not function if the Key Lock
mode is active. Press Key Lock button
continuously for 3 seconds again. Key
lock icon will turn off and the key lock
mode will be exite.
8- Alarm off warning:
In case of power failure/high
temperature alarm, after checking the
food located in the freezer compartment
press the alarm off button ( ) to clear
the warning.
9.Eco Extra Function:
Press the Eco Extra button ( ) for 3
seconds to activate Eco Extra Function
when going on holday for instance.
Freezer will start operating in the most
economic mode at around 6 hours later
and the economic usage indicator will
turn on when the function is active.
10.Freezer Set Function:
This function ( ) allows you to change
the Freezer compartment temperature
setting. Press this button to set the
temperature of the freezer compartment
to -18, -19, -20, -21, -22, -23 and -24,
respectively.
11.Quick Freeze Function:
Quick Freeze indicator ( ) turns on
when the Quick Freeze function is on.
Press Quick Freeze button again to cancel
this function. Quick Freeze indicator will
turn off and normal settings will be
resumed.
Quick Freeze function will be cancelled
automatically 50 hours later if you do not
cancel it manually. If you want to freeze
plenty amount food, press Quick Freeze
button before you place the food into the
freezer compartment.
12.On/Off Function:
This function ( ) allows you to make
the Fridge turn off when pressed for 3
seconds.The fridge could be turned on
by pressing On/Off button for 3 seconds
again .
13.Energy Saving Indicator :
If the product doors are kept closed
for a long time energy saving function
is automatically activated and energy
saving symbol is illuminated. ( )
When energy saving function is
activated, all symbols on the display
other than energy saving symbol will turn
off. When the Energy Saving function is
activated, if any button is pressed or the
door is opened, energy saving function
will be canceled and the symbols on
display will return to normal.
Energy saving function is activated
during delivery from factory and cannot
be canceled.
14.Quick Freeze Indicator :
This icon ( ) comes on when the Quick
Freeze function is on.

14 / 22 EN Refrigerator/User Manual
Operating the product
5.1. Freezing fresh food
 In order to preserve the quality of
the food, it shall be frozen as quickly
as possible when it is placed in the
freezer compartment, use the fast
freezing feature for this purpose.
 You may store the food longer in
freezer compartment when you
freeze them while they are fresh.
 Pack the food to be frozen and close
the packing so that it would not allow
entrance of air.
 Ensure that you pack your food
before putting them in the freezer.
Use freezer containers, foils and
moisture-proof papers, plastic bags
and other packing materials instead
of traditional packing papers.
 Label each pack of food by adding
the date before freezing. You may
distinguish the freshness of each
food pack in this way when you open
your freezer each time. Store the
food frozen before in the front side of
compartment to ensure that they are
used first.
CThe freezer compartment
defrosts automatically.
 Frozen food must be used
immediately after they are thawed
and they should not be re-frozen.
 Do not freeze too large quantities of
food at one time.

15 / 22 EN
Refrigerator/User Manual
Operating the product
Freezer
Compartment
Setting
Fridge
compartment
Setting
Remarks
-18°C 4°C This is the normal recommended setting.
-20,-22 or -24°C 4°C These settings are recommended when the
ambient temperature exceeds 30°C.
Quick Freeze 4°C
Use when you wish to freeze your food in a short
time. Your product will return to its previous
mode when the process is over.
-18°C or colder 2°C
Use these settings if you think that your fridge
compartment is not cold enough because of the
hot ambient conditions or frequent opening and
closing of the door.
5.2. Recommendations for
preserving the frozen food
Compartment shall be set to -18°C at least.
 Put packages in the freezer as
quickly as possible after purchase without
allowing the to thaw.
 Check whether the "Use By" and
"Best Before" dates on the packaging are
expired or not before freezing it.
 Ensure that the package of the food
is not damaged.
5.3. Deep-freeze
information
According to IEC 62552 standards, the
product shall freeze at least 4.5 kg of food
at 32°C ambient temperature to -18°C or
lower within 24 hours for every 100-litres
of freezer volume.
It is possible to preserve the food for
a long time only at -18°C or lower
temperatures.
You can keep the freshness of food
for many months (at -18°C or lower
temperatures in the deep freeze).
Foods to be frozen should not be allowed
to come in contact with the previously
frozen items to prevent them from
getting thawed partially.
Boil the vegetables and drain their water
in order to store vegetables for a longer
time as frozen. After draining their
water, put them in air-proof packages
and place them inside the freezer. Food
such as bananas, tomatoes, lettuce,
celery, boiled eggs, potatoes are not
suitable for freezing. When these foods
are frozen, only their nutritional value
and taste shall be affected negatively.
They shall not be spoiled so that they
would create a risk for human health.

16 / 22 EN Refrigerator/User Manual
Operating the product
5.4. Placing the food
Freezer
compartment
shelves
Various frozen food
such as meat, fish,
ice cream, vegetables
and etc.
Refrigerator
compartment
shelves
Food in pans, covered
plates and closed
containers, eggs (in
closed container)
Door shelves
of fridge
compartment
Small and packaged
food or beverage
Crisper Vegetables and fruits
Fresh zone
compartment
Delicatessen
(breakfast food,
meat products that
shall be consumed in
a short time)
5.5. Door open warning
(This feature is optional)
An audio warning signal will be given
when the door of your product is left
open for at least 1 minute. This warning
will be muted when the door is closed
or any of the display buttons (if any) are
pressed.
Door open warning is given to user both
visually and acoustically. If the warning
continues for 10 minutes, interior lights
will be turned off.
5.6. Changing the door
opening direction
Door opening direction of your refrige-
rator can be changed according to the
place you are using it.If this is neces-
sary, please call your nearest Authorized
Service.
Above description is a general expressi-
on.For information on changing the ope-
ning direction of the door, you must refer
to the warning label located on the inner
side of the door.
5.7. Ice Pack
Ice subsitute pack decelerates thawing
of stored frozen food in case of blackout
or malfunction. Placing the pack directly
on top of the food will enable the longest
storing period.
Ice substitute pack can also be used
to keep food temporarily cold, e.g. in a
cooler bag.

17 / 22 EN
Refrigerator/User Manual
6Maintenance and cleaning
Cleaning your fridge at regular intervals
will extend the service life of the
product.
BUnplug the
product before cleaning it.
 Never use gasoline, benzene or
similar substances for cleaning
purposes.
 Never use any sharp and abrasive
tools, soap, household cleaners,
detergent and wax polish for
cleaning.
 Dissolve one teaspoon of bi-
carbonate in half litre of water. Soak
a cloth with the solution and wrung
it thoroughly. Wipe the interior of the
refrigerator with this cloth and the
dry thoroughly.
 Make sure that no water enters the
lamp housing and other electrical
items.
 If you will not use the refrigerator
for a long period of time, unplug it,
remove all food inside, clean it and
leave the door ajar.
 Check regularly that the door gaskets
are clean. If not, clean them.
 To remove door and body shelves,
remove all of its contents.
 Remove the door shelves by pulling
them up. After cleaning, slide them
from top to bottom to install.
 Never use cleaning agents or water
that contain chlorine to clean the
outer surfaces and chromium coated
parts of the product. Chlorine causes
corrosion on such metal surfaces.
6.1. Avoiding bad odours
Materials that may cause odour
are not used in the production of
our refrigerators. However, due to
inappropriate food preserving conditions
and not cleaning the inner surface of the
refrigerator as required can bring forth
the problem of odour. Pay attention to
following to avoid this problem:
 Keeping the refrigerator clean is
important. Food residuals, stains, etc.
can cause odour. Therefore, clean
the refrigerator with bi-carbonate
dissolved in water every few months.
Never use detergents or soap.
 Keep the food in closed containers.
Microorganisms spreading out from
uncovered containers can cause
unpleasant odours.
 Never keep the food that have passed
best before dates and spoiled in the
refrigerator.
6.2. Protecting the
plastic surfaces
Do not put liquid oils or oil-cooked
meals in your refrigerator in unsealed
containers as they damage the plastic
surfaces of the refrigerator. If oil is
spilled or smeared onto the plastic
surfaces, clean and rinse the relevant
part of the surface at once with warm
water.

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7Troubleshooting
Check this list before contacting the service. Doing so will save you time and money.
This list includes frequent complaints that are not related to faulty workmanship or
materials. Certain features mentioned herein may not apply to your product.
The refrigerator is not working.
 The power plug is not fully settled. >>> Plug it in to settle completely into the
socket.
 The fuse connected to the socket powering the product or the main fuse is
blown. >>> Check the fuses.
Condensation on the side wall of the cooler compartment (MULTI ZONE,
COOL, CONTROL and FLEXI ZONE).
 The environment is too cold. >> Do not install the product in environments with
temperatures below -5°C.
 The door is opened too frequently >>> Take care not to open the product’s
door too frequently.
 The environment is too humid. >>> Do not install the product in humid
environments.
 Foods containing liquids are kept in unsealed holders. >>> Keep the foods
containing liquids in sealed holders.
 The product’s door is left open. >>> Do not keep the product’s door open for
long periods.
 The thermostat is set to too low temperature. >>> Set the thermostat to
appropriate temperature.
Compressor is not working.
 In case of sudden power failure or pulling the power plug off and putting back
on, the gas pressure in the product’s cooling system is not balanced, which
triggers the compressor thermic safeguard. The product will restart after
approximately 6 minutes. If the product does not restart after this period,
contact the service.
 Defrosting is active. >>> This is normal for a fully-automatic defrosting
product. The defrosting is carried out periodically.
 The product is not plugged in. >>> Make sure the power cord is plugged in.
 The temperature setting is incorrect. >>> Select the appropriate temperature
setting.
 The power is out. >>> The product will continue to operate normally once the
power is restored.
The refrigerator's operating noise is increasing while in use.
 The product’s operating performance may vary depending on the ambient
temperature variations. This is normal and not a malfunction.

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Refrigerator/User Manual
Troubleshooting
The refrigerator runs too often or for too long.
 The new product may be larger than the previous one. Larger products will run
for longer periods.
 The room temperature may be high. >>> The product will normally run for long
periods in higher room temperature.
 The product may have been recently plugged in or a new food item is placed
inside. >>> The product will take longer to reach the set temperature when
recently plugged in or a new food item is placed inside. This is normal
 Large quantities of hot food may have been recently placed into the product.
>>> Do not place hot food into the product.
 The doors were opened frequently or kept open for long periods. >>> The
warm air moving inside will cause the product to run longer. Do not open the
doors too frequently.
 The freezer or cooler door may be ajar. >>> Check that the doors are fully
closed.
 The product may be set to temperature too low. >>> Set the temperature to a
higher degree and wait for the product to reach the adjusted temperature.
 The cooler or freezer door washer may be dirty, worn out, broken or not
properly settled. >>> Clean or replace the washer. Damaged / torn door
washer will cause the product to run for longer periods to preserve the current
temperature.
The freezer temperature is very low, but the cooler temperature is adequate.
 The freezer compartment temperature is set to a very low degree. >>> Set the
freezer compartment temperature to a higher degree and check again.
The cooler temperature is very low, but the freezer temperature is adequate.
 The cooler compartment temperature is set to a very low degree. >>> Set the
freezer compartment temperature to a higher degree and check again.
The food items kept in cooler compartment drawers are frozen.
 The cooler compartment temperature is set to a very low degree. >>> Set the
freezer compartment temperature to a higher degree and check again.

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Troubleshooting
The temperature in the cooler or the freezer is too high.
 The cooler compartment temperature is set to a very high degree. >>> Cooler
compartment temperature setting has an effect on the freezer compartment
temperature. Change the temperature of the cooler or freezer compartment
and wait until the temperature of the related compartments come to the
adequate level.
 The doors were opened frequently or kept open for long periods. >>> Do not
open the doors too frequently.
 The door may be ajar. >>> Fully close the door.
 The product may have been recently plugged in or a new food item is placed
inside. >>> This is normal. The product will take longer to reach the set
temperature when recently plugged in or a new food item is placed inside.
 Large quantities of hot food may have been recently placed into the product.
>>> Do not place hot food into the product.
Shaking or noise.
 The ground is not level or durable. >>> If the product is shaking when moved
slowly, adjust the stands to balance the product. Also make sure the ground is
sufficiently durable to bear the product.
 Any items placed on the product may cause noise. >>> Remove any items
placed on the product.
The product is making noise of liquid flowing, spraying etc.
 The product’s operating principles involve liquid and gas flows. >>> This is
normal and not a malfunction.
There is sound of wind blowing coming from the product.
 The product uses a fan for the cooling process. This is normal and not a
malfunction.
There is condensation on the product's internal walls.
 Hot or humid weather will increase icing and condensation. This is normal and
not a malfunction.
 The doors were opened frequently or kept open for long periods. >>> Do not
open the doors too frequently; if open, close the door.
 The door may be ajar. >>> Fully close the door.
There is condensation on the product's exterior or between the doors.
 The ambient weather may be humid, this is quite normal in humid weather. >>>
The condensation will dissipate when the humidity is reduced.

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Refrigerator/User Manual
Troubleshooting
The interior smells bad.
 The product is not cleaned regularly. >>> Clean the interior regularly using
sponge, warm water and carbonated water.
 Certain holders and packaging materials may cause odour. >>> Use holders and
packaging materials without free of odour.
 The foods were placed in unsealed holders. >>> Keep the foods in sealed
holders. Microorganisms may spread out of unsealed food items and cause
malodour.
 Remove any expired or spoilt foods from the product.
The door is not closing.
 Food packages may be blocking the door. >>> Relocate any items blocking the
doors.
 The product is not standing in full upright position on the ground. >>> Adjust
the stands to balance the product.
 The ground is not level or durable. >>> Make sure the ground is level and
sufficiently durable to bear the product.
The vegetable bin is jammed.
 The food items may be in contact with the upper section of the drawer. >>>
Reorganize the food items in the drawer.
AWARNING:If the problem persists after following the instructions in this
section, contact your vendor or an Authorized Service. Do not try to repair
the product.