Bell Sonecor Equipment BE-3872 Installation guide

MODEL: BE-3872
2.4GHZ CORDLESS DIGITAL
ANSWERING SYSTEM
IMPORTANT: To receive Caller ID information on incoming telephone calls, you must
subscribe to the Caller ID service provided by your local telephone company; there is a
fee for this service and it may not be available in all areas.
600-1600702-A
INSTALLATION AND OPERATING GUIDE

This symbol is to alert you to important operating or servicing instructions that may appear in
the user's manual. Always follow basic safety precautions when using this product to reduce the
risk of injury, fire, or electrical shock.
When using this product, basic safety precautions should always be followed to reduce the risk of fire, electric shock
and injury to persons, including the following:
1. Read and understand all instructions.
2. Follow all warnings and instructions marked on the product.
3. Use only with class 2 power source DC 9V 500mA.
4. Unplug this product from the wall outlet before cleaning. Do not use liquid cleaners or aerosol cleaners. Use a damp cloth
for cleaning.
5. Do not use this product near water; for example, near a bathtub, wash bowl, kitchen sink or laundry tub, in a wet basement
or near a swimming pool.
6. Do not place this product on an unstable cart, stand, or table. The product may fall, causing serious damage to the product.
7. Slots and openings in the cabinet back or bottom are provided for ventilation. To protect it from overheating, these openings
must not be blocked or covered. The openings should never be blocked by placing the product on the bed, sofa, rug, or other
similar surface.This product should never be placed near or over a radiator or heat register.This product should not be placed
in an enclosed environment unless proper ventilation is provided.
8. Do not allow anything to rest on the power cord. Do not locate this product where the cord will be abused by animals or
persons walking on it.
9. Do not overload wall outlets and extension cords as this can result in risk of fire or electrical shock.
10. Never push objects of any kind into this product through cabinet slots as they may touch dangerous voltage points or short
out parts that could result in a risk of fire or electrical shock. Never spill liquid of any kind on the product.
11. To reduce the risk of electrical shock, do not disassemble this product. Instead take it to a qualified service person when
service or repair work is required. Opening or removing covers may expose you to dangerous voltages or other risks. Incorrect
re-assembly can cause electrical shock when the appliance is subsequently used.
12. Unplug all cords and refer servicing to qualified service personnel under the following conditions:
A. When the power supply cord or plug is damaged or frayed.
B. If liquid has been spilled into the product.
C. If the product has been exposed to rain or water.
D. If the product does not operate normally by following the operating instructions. Adjust only those controls covered in
the operating instructions. Improper adjustment of other controls may result in damage and require work by a qualified
technician to restore the product to normal operation.
13. Avoid using a telephone (other than a cordless type) during an electrical storm. There may be a remote risk of electric shock
from lightning.
14. Do not use a telephone to report a gas leak in the vicinity of the leak.
IF YOUR PRODUCT UTILIZES BATTERIES, THE FOLLOWING ADDITIONAL PRECAUTIONS SHOULD BE OBSERVED:
1. There is danger of the battery exploding if it is incorrectly installed. When inserting the batteries into this product, the proper
polarity or direction must be observed. Reverse battery insertion can cause charging that may result in leakage or explosion.
2. Use only the type and size of batteries specified in the users manual.
3. Do not dispose of batteries in a fire. The cells may explode. Check with local codes for possible special disposal instructions.
4. Do not open or mutilate the batteries. Released electrolyte is corrosive and may cause damage to the eyes or skin. It may be
toxic if swallowed.
5. Exercise care in handling batteries in order not to short the battery with conducting materials such as rings, bracelets and
keys. The battery or conductor may overheat and cause burns.
6. Do not attempt to recharge the batteries with or identified for use with this product. The batteries may leak corrosive
electrolyte or explode.
7. Do not attempt to rejuvenate the batteries provided with or identified for use with this product by heating them. Sudden
release of the battery electrolyte may occur causing burns or irritation to eyes or skin.
8. When replacing batteries, all batteries should be replaced at the same time. Mixing fresh and discharged batteries could
increase internal cell pressure and rupture the discharged batteries.
9. Remove the batteries from this product if the product will not be used for a long period of time (several months or more) since
during this time the batteries could leak, damaging the product.
10. Discard "dead" batteries as soon as possible since they are more likely to leak in a product.
11. Do not store this product, or the batteries provided with or for identified use with this product, in high temperature areas.
12. If your product uses a rechargeable battery, charge the battery(ies) only in accordance with the instructions and limitation
specified in the User Manual.
SAVE THESE INSTRUCTIONS
IMPORTANT SAFETY INSTRUCTIONS
2
Important Safety Instructions .........2
FCC Regulations ...........................3-4
Battery Cautionary Instructions .....5
BE-3872 Parts Checklist ..................6
Location of Controls and
Features .......................................7-11
Handset .......................................7-8
Base ..........................................9-10
Choosing a Location ......................11
Telephone Setup .......................12-14
Connecting the Base ....................12
Wall Mounting ...............................13
Tone/Pulse Switch ........................14
Battery Installation ........................15
Battery Duration ............................15
When the Battery Needs
Charging .......................................15
When to Purchase a New
Battery Pack ..................................15
Headset and Data Jack ..................16
The Data Jack ...............................16
The Headset Jack ..........................16
Belt-Clip ........................................16
Basic Operation .............................17
Making Calls .................................17
Receiving Calls .............................17
Additional Options .......................17
Speed Dialing .................................18
Storing Phone Numbers ................18
Making Speed Dial Calls ...............18
Deleting a Stored Number .............18
Other Features ...............................19
Using the Handset Finder
(PAGE) .........................................19
Security Code ................................19
Channel Changing ........................19
Out of Range Warning ...................19
Answering System Setup .........39-42
Setting the Ring Count .................39
Setting the Day and Time .............39
Setting a Remote Access Code ....40
Setting Message Alert ..................40
Recording an Announcement .......41
Setting the Announce Mode .........42
Answering System Operation ..27-31
Two-Digit Counter Display ............27
Base Volume Control ....................27
Playing Back Messages ..........28
Reviewing Messages ...................29
Deleting Messages .......................29
Memory Full .................................30
Call Interrupt .................................30
Recording a Memo .......................30
Two-way Recording ......................31
Screening Incoming Calls .............31
Remote Operation .....................32-33
Remote Access ............................32
Remote Access Options ..........32-33
Care and Maintenance ...................34
Troubleshooting .............................35
Warranty .........................................36
Wall Mount Template ......................37
Order Form .....................................38
1
BE-3872 TABLE OF CONTENTS

5. This product is compatible with inductively coupled hearing aids.
Note: This applies only if this product is equipped with a corded or cordless handset.
6. Programming/testing emergency numbers:
When programming emergency numbers and/or making test calls to emergency
numbers
A. Remain on the line and briefly explain to the dispatcher the reason for the call
before hanging up.
B. Perform such activities in the off-peak hours, such as early morning or late
evening.
INTERFERENCE INFORMATION: PART 15 OF FCC RULES
Some telephone equipment generates and uses radio frequency energy which if not
properly installed, may cause interference to radio and television reception.
This unit has been tested and found to comply with the limits for a Class B computing
device in accordance with the specifications in Part 15 of the FCC rules. These
specifications are designed to provide reasonable protection against such interference in
a residential installation. However, there is no guarantee that interference will not occur
in a particular installation.
If this equipment does cause interference to radio or television reception, when it’s in use,
the user is encouraged to try to correct the interference by one or more of the following
measures:
A. Where it can be done safely, reorient the radio or TV receiving antenna.
B. To the extent possible, relocate the television, radio, or other receiver with respect
to the telephone equipment.
C. If your telephone product runs on AC power, plug your product into an AC outlet
that’s not on the same circuit as the one used by the radio or television.
Warning: Modifying or tampering with the telephone's internal components can cause a
malfunction and might invalidate the telephone's warranty and void your FCC
authorization to operate it. If the trouble is harming the telephone lines, the telephone
company might ask you to disconnect the telephone until you have resolved the problem.
As it complies with Part 68 of the FCC rules and the technical requirements for
connection to telephone networks published by ACTA, your unit has been registered with
the FCC.
The FCC requires us to provide you with the following information:
1. Connection and use with the nationwide telephone network:
The FCC requires that you connect to a nationwide telephone network through a
modular telephone outlet which is TIA/EIA-IS-968 compliant. It is USOC jack type
RJ11C.
This equipment may not be used on coin service provided by the telephone company.
Connection to party lines is subject to state tariffs. Check with your local telephone
company.
2. Notification to the telephone company:
FCC rules require that upon request you provide the following information to the
phone company.
A. The line (telephone number) to which you will connect the telephone equipment.
B. The Registration Number and Ringer Equivalence Number (REN).These numbers
are found on the back or bottom of your telephone equipment.
The REN is useful to determine the quantity of devices you may connect to your
telephone line and still have all of those devices ring when your telephone number is
called. In most, but not all areas, the sum all RENs should be 5 or less. To determine
the number of devices permitted in your area, contact your local telephone company.
3. Repair instructions:
If it is determined that your telephone equipment is malfunctioning, the FCC requires
that it not be used and be unplugged from the modular outlet until the problem has
been corrected. Repairs to this telephone equipment can be made only by the manu-
facturer or its authorized agents, or by others who may be authorized by the FCC.
Unauthorized repairs void registration and warranty.
4. Rights of the telephone company:
If your product is causing harm to the telephone network, the telephone company
may temporarily discontinue your service. If possible, they will notify you in advance.
But if advance notice isn’t practical, you will be notified as soon as possible. You will
be given the opportunity to correct the problem, and you will be informed of your right
to file a complaint with the FCC. Your telephone company may make changes in its
facilities, equipment, operations or procedures that could affect the proper functioning
of your telephone equipment. If such changes are planned, you will be notified in
advance.
FCC REGULATIONS
4
FCC REGULATIONS
3

BATTERIES: CAUTION
To reduce the risk of fire or injury to persons, read and follow these instructions:
•For the cordless handset, use only 3.6V 600mAh Nickel-Metal Hydride (Ni-MH),
cordless telephone battery pack PM-38BAT (included).
•Do not dispose of the batteries in a fire. The cells may explode. Check with local codes
for possible special disposal instructions.
•Do not open or mutilate the batteries. Released electrolyte is corrosive and may cause
damage to the eyes or skin. It may be toxic if swallowed.
•Exercise care in handling batteries in order not to short the battery with conducting
materials such as rings, bracelets, and keys. The battery or conductor may overheat
and cause burns.
•Do not attempt to rejuvenate the batteries identified for use with this product by
heating them. Sudden release of the battery electrolyte may occur causing burns or
irritation to eyes or skin.
•When inserting batteries into this product, the proper polarity or direction must be
observed. Reverse insertion of batteries can cause charging, and that may result in
leakage or explosion.
•Remove the batteries from this product if the product will not be used for a long period
of time (several months or more) since during this time the battery could leak in the
product.
•Do not store this product, or the batteries identified for use with this product, in high
temperature areas. Batteries that are stored in a freezer or refrigerator for the purpose
of extending shelf life should be protected from condensation during storage and
defrosting.
Batteries should be stabilized at room temperature prior to use after cold storage.
5
BATTERY CAUTIONARY INSTRUCTIONS
The EPA certified RBRC®Battery Recycling Seal on the nickel-metalhydride
(Ni-MH) battery indicates TT Systems LLC is voluntarily participating in an
industry program to collect and recycle these batteries at the end of their
useful life, when taken out of service in the United States or Canada. The
RBRC®program provides a convenient alternative to placing used Ni-MH
batteries into the trash or the municipal waste stream, which may be illegal in
your area. Please call 1-800-8-BATTERY for information on Ni-MH battery
recycling and disposal bans/restrictions in your area. TT Systems LLC’s
involvement in this program is part of our commitment to preserving our
environment and conserving our natural resources.
BE-3872 PARTS CHECKLIST
6
6. Remote access card
In Use/
Low Batt.
Pause
MEM
2.4 GHz
SET
DAY
CODE ERASE
OGM
HOUR
MINUTE
STOP
ANS
ON/OFF
Charge
Rings
3r5rts
PLAY
ANS
ON/OFFINUSE
Mail1
Mail 2
Mail 3
Mail 4
PAGE
MEMO
1. Handset 2. Base
4. AC power adapter
7. Quick start card
3. 7-foot line
cord for desk use
9. Belt-Clip
5. 10-number
memory card
8. Ni-MH battery pack
1. Dial the answering machine
phone number.
2. Enter the three-digit remote
code after the OGM has
finished playing.
3. If the correct code is
entered (within 6 digits), the
phone will beep and you
can now access it remotely.
4. When finished, hang up.

1. Volume Switch
The RINGER switch is used to adjust the handset receiver volume level
between Hi (High), Med (Medium) and Low.
2. In Use LED
On (red) when line is in use. Flashes when the battery is low.
3. Talk T
The Tkey is used to access the telephone line or end a call.
4. Temporary Tone key *
If the base is set to pulse dialing, pressing *causes subsequent digits to be
dialed out using tone until the line is put back on hook.
5. Memory Key l
Use lto program and retrieve the numbers in the speed dial directory.
6. Channel Key c
The ckey, if pressed when the line is off-hook, will scan up to 50 chan-
nels and select the clearest one to provide the best possible reception.
7. Flash Key E
The Ekey is used to access telephone company services, such as call
waiting.
8. Headset Jack
Allows using a standard 2.5mm headset for hands-free convenience.
9. Dial Pad
Numeric keys are used in the conventional manner for dialing.
10. Redial Key R
When the phone is idle or off-hook, press Rto redial the last number
dialed.
11. Pause Key
is used to insert a 4-second pause into a stored number.
12. Ringer Switch
The RINGER switch is used to adjust the handset ringer level between Hi, Low,
and Off.
13. Microphone
Pause
Pause
LOCATION OF CONTROLS AND FEATURES
8
LOCATION OF CONTROLS AND FEATURES
Handset
7
In Use/
Low Batt.
Pause
MEM
2.4 GHz
8.
6.
13.
10.
9.
7.
12.
3.
4.
5.
2.
11.
1.

5. Code Key
The key is used to set the answering machine’s remote access code.
6. Erase Key
Press during playback to delete an answering machine message.
7. Mailbox Keys
The mailbox (e.g. ) keys are used to play the messages and memos left
in each individual mailbox.
8. Page Key
Used to initiate a handset page –aids in finding a misplaced handset.
9. Memo Key
Enables recording of a memo message on the answering machine.
10. Answer On/Off LED
Lights red when the answering machine is set to ON.
11. In Use LED
Lights red when the handset is in use. Flashes when the phone is ringing.
12. Two Digit Counter Display
Displays the number of messages stored in the answering machine. Also
displays various other information about the base and answering machine.
13. Volume Up/Down Rotary Dial
Adjust the rotary dial to choose your preferred ringer and playback volume.
14. Microphone
15. Repeat Key
Press during message playback to repeat the current message. Also
used for scrolling during base setting mode.
16. Skip Key
Press during message playback to skip to the next message. Also used
for scrolling during base setting mode.
17. Mailbox LEDs
Flashes when new messages have be left in the associated mailbox.
8
8
7
7
MEMO
PAG E
Mail 1
Mail 4Mail 3Mail 2Mail 1
ERASE
ERASE
CODE
CODE
LOCATION OF CONTROLS AND FEATURES
10
SET
DAY
CODEERASE
OGM
HOUR
MINUTE
STOP
ANS
ON/OFF
Charge
Rings
3r 5r ts
PLAY
ANS
ON/OFF IN USE
Mail 1
Mail 2
Mail 3
Mail 4
PAGE
MEMO
4.
5.
7.
6.
8.
11.
10.
12.
9.
13.
14.
23.
2.
3. 24.
25.
26.
21.
20.
22.
18.
19.
16.15.
1.
17.
1. Antenna
2. Day Key
The key is used to set the day for the time/day voice prompt on the
answering machine.
3. Set Key
The key is used to save the current voice prompt setting.
4. Play Key
To play the messages recorded on the answering machine, press .
Playback can also be paused by pressing this key.
PLAY
PLAY
SET
SET
DAY
DAY
Base
LOCATION OF CONTROLS AND FEATURES
9

Data Jack
Used for connecting a
computer or fax machine.
Ring On/Off Switch
Used to turn the base ringer on and off.
Tone/Pulse Switch
Used to set the dialing method for tone or pulse dialing.
ICM/ANNC Switch
Used to choose between Announcement and Announce only modes.
Message Alert Switch
Used to turn on and off the beeping that alerts you there are new messages.
18. Answer On/Off Key
Press to turn the answering machine on or off.
19. Stop Key
Press to halt the current mode, such as to stop playing messages during
message playback.
20. Minute Key
The key is used to set the minute for the time/day voice prompt on the
answering machine.
21. Hour Key
The key is used to set the hour for the time/day voice prompt on the
answering machine.
22. OGM Key
Plays back the current outgoing message and allows selection and recording of
new outgoing messages.
23. Ring Select Switch (TS/5R/3R)
Used to set the number of rings before the answering machine picks up to either
3, 5, or Tollsaver 3/5 (TS) rings.
24. Charge LED
Lights red when the handset is on the cradle being charged.
25. Speaker
26. Charging Contacts
Used to recharge battery and reset the security code in the handset.
OGM
HOUR
HOUR
MINUTE
MINUTE
STOP
STOP
ANS
ON/OFF
ANS
ON/OFF
LOCATION OF CONTROLS AND FEATURES
12
Base Bottom View
Base Back View
Data Jack
Antenna
RINGON/RINGOFF
ICM/ANNC
TONE/PULSE
VOLUME
ON OFF
MESSAGE ALERT
Tone/Pulse Switch
Ring On/Off Switch ICM/ANNC Switch
Message Alert Switch
LOCATION OF CONTROLS AND FEATURES
11

Connecting the Base
1. Connect the telephone line cord to the "Line" jack and to a telephone outlet.
2. Connect the AC power adapter to the 9V DC jack and to an AC outlet.
Note: Use only the supplied AC power adapter. Do not use any other AC
power adapter. Connect the AC power adapter to a continuous power
supply. Place the phone close to the AC outlet so that you can plug in
the AC power adapter easily.
Tip: If your telephone outlet is not modular, contact your telephone company for
assistance.
Do the following:
•Choose the best location
•Connect the phone
•Choose the dialing mode
Where you place the phone affects the reception quality of the handset:
•Away from another cordless telephone
•Place the base near an AC electrical outlet and near telephone line jack
•Place the base away from metal walls and metal file cabinets
CAUTION: The cordless telephone operates at a frequency that may cause
interference to nearby TVs and VCRs; the base phone should not
be placed near, or on top of a TV or VCR. If interference is experi-
enced, moving the cordless telephone farther away from the TV or
VCR will often reduce or eliminate the interference.
Note: While the 2.4GHz frequency is clearer, we suggest that you do not
use this phone within 20 feet of a working microwave. The
microwave produces frequencies in this range which may cause
interference. This interference is normal for all 2.4GHz phones and
should not be considered a product defect.
TELEPHONE SETUP
14
CHOOSING A LOCATION
13
Away from noise sources such as a
window by a street with heavy traffic
Away from VCRs and TV sets and
other electronic equipment
Away from heat sources, such as
radiators, air ducts, and sunlight
Away from a microwave oven
Away from excessive
moisture, extremely low
temperatures, dust,
mechanical vibration, or
shock
Away from a
personal computer
Near a central
location and on a
level surface

Tone/Pulse Switch
1. Choose the correct dialing mode.
2. Select the dialing mode Tone or
Pulse by setting the switch on the
bottom of the base unit.
Note: Changes to the switch position
during a call do not take effect
until the call has ended.
Tip: If you are unsure of the proper dialing mode, make a trial call with the dial
mode setting to TONE. If the call connects, leave the switch as is (TONE
mode), otherwise, set to PULSE.
NOTE: Pulse dialing works for direct dialing and redialing only, not for memory
dialing.
Handset Volume
Adjust the receiver volume of the handset using the
volume control switch on the right side of the
handset.
Wall Mounting
The BE-3872 telephone may be installed onto two screws (not included)
fastened into the wall. When installing screws into plasterboard walls, use wall
anchors (not included) to ensure that the screws remain secure. Insert the
screws into the wall leaving 3/16" of each screw extending out from the wall.
See the wall mount template on page 37 to properly space the screws in the
wall for mounting. The BE-3872 is not compatible with mounting on a standard
telephone wall plate.
Wall Mounting Instructions:
1. Remove the handset from the
base.
2. Adjust the base to the wall mount
position (see illustration).
3. Plug the supplied 7-foot telephone
cord into the Line jack on the
telephone.
4. Connect the telephone line cord
to the wall jack.
5. Insert the AC adapter into the 9V
DC jack on the top of the base.
6. Run the cables down through the
cable channel to allow for flush
wall mounting.
7. Slip the telephone base onto the
wall, lining up the wall mounting holes over the screws. Slide the telephone
base down so it is firmly in place.
8. Return the handset to the telephone base.
9. Plug the other end of the AC adapter into the AC outlet.
TELEPHONE SETUP
16
RINGON /RINGOFF
ICM/ANNC
TONE /PULSE
Tone/Pulse
Switch
Ringer
Off Low Hi
TELEPHONE SETUP
15

The Data Jack
The jack located on the side of the
telephone labeled "DATA" is a
convenience jack. It is useful for
connecting a fax machine or modem
when there is no telephone jack avail-
able for that device.
The Headset Jack
The headset jack is located on the side of the
handset and is a standard 2.5mm plug. Simply
plug the headset (not included) into the jack and
the headset will be active.
Note: When the headset is plugged into the
telephone, the microphone and earpiece on
the handset are not active.
Belt-Clip
Be sure to remove the belt-clip filler cap prior to installing the
belt-clip. Install the belt-clip as shown.
To remove the belt-clip, squeeze the release at the top of the
clip where it attaches to the phone, and gently pull the clip up
and out of the handset.
To install the 3.6V 600mAh cordless handset battery pack:
1. Slide open the battery compartment door on the back
of thehandset.
2. Insert the battery into the battery compartment and
then plug the battery connector into the 2-pin
connector located just inside the battery compartment.
3. Close the battery compartment door.
4. Place the handset on the base unit cradle.
5. Once you have installed the battery pack and placed
the handset on the base you will hear a tone indicating
thehandset has connected with the base and will
successfully charge.
6. IMPORTANT: Charge the battery pack for at least 12
hours before using the handset the first time.
7. The CHARGE LED on the base illuminates when the
handset is properly making contact with the charge
terminals.
Battery Duration
A fully charged battery lasts for approximately:
•5 hours when you use the handset continuously (talk
time).
•5 days when the handset is not in use (standby).
When the Battery Needs Charging
•The phone will beep.
•The In Use/Low Batt LED will flash.
When to Purchase a New Battery Pack
If the battery lasts only a few minutes even after a full charge, the usable life of
the battery has expired and needs to be replaced. Replacement batteries can
be purchase directly from https://www.ttsystems.com/ShoppingCart/shop.asp,
or you can contact TT Systems LLC customer support center at 1-800-592-1336
for information about how to order a new battery.
HEADSET AND DATA ACK
18
Talk
Flash
CH
12
ABC
3
DEF
45
JKL
6
MNO
GHI
78
TUV
9
WXYZ
PQRS
2.4 GHz
In Use/
Low Batt
Data Jack
Headset Jack
Hi Med Low
Belt-clip
BATTERY INSTALLATION
17

The BE-3872 will store up to 10 speed dial numbers.
Storing Phone Numbers
1. With the handset in the idle state, press l.
The handset will beep.
2. Dial the number you wish to store (up to 16 digits).
Note: Press R/PAUSE to insert a dialing pause
into the number. The pause lasts for 4 seconds
and uses one digit of the 16 digits available.
3. Press l.
4. Press the dial pad key (0-9) for the location where
you wish to store the number. The handset will give
a confirmation tone.
Note: If you make a mistake the handset will give
three quick beeps to let you know that the
number was not stored.
Making Speed Dial Calls
1. Push T. The handset In Use LED will glow steadily when a connection is
made. Wait until you hear a dial tone.
2. Press land the dial pad key location where the number is stored.
3. When you are finished with your call, press T, or place the handset back
on the base.
Note: Be sure to check that the line is not in use by another extension.
Deleting a Stored Number
1. With the handset in the idle state, press l. The handset will beep.
2. Press Rand then press l. After each press the phone will beep.
3. Press the dial pad key location where the stored number that you want to
delete is located. The handset will give a confirmation tone.
SPEED DIALING
20
In Use/
Low Batt.
Pause
MEM
2.4 GHz
Redial Key
Memory Key
Talk Key
In Use LED
Making Calls
1. Pick up the handset from the base and press T.
The LED on the handset will glow steadily when a
connection is made. Wait until you hear a dial tone.
2. Dial the number you wish to dial.
3. When you are finished talking, press the Tkey or
place the unit back into the base to end the call.
Note: The IN USE light on the handset will flash when
the line is active.
Receiving Calls
Make sure that the handset ringer switch is not set to
“Off”in order to receive incoming calls.
When you hear the phone ring:
1. If the handset is in the base, lift the handset from the base. The handset will
turn on. There is no need to push the Tkey if the unit is on the base when
the call comes in.
2. If the handset is off the base, you will need to press Tto answer the call.
3. When you are finished, push Tor place the handset back on the base.
Additional Options
BASIC OPERATION
To: Do This:
Redial the last number Press T. Wait for dial tone and then press R.
Adjust the volume in the Adjust the Volume Hi/Mid/Low switch on the upper left
earpiece side of the handset, until the desired volume is reached.
Switch to temporary tone Press the *key after the phone is in use. The phone
dialing will remain in tone dialing mode for the duration of the call.
Receive a call waiting call Press Eto go to the new caller.
Press Eagain to go back to the original caller.
19
In Use/
Low Batt.
Pause
MEM
2.4 GHz
Redial Key
Temporary
Tone Key
Talk Key
In Use LED
Pause Key
Flash Key

IMPORTANT: To ensure proper operation of your BE-3872:
1. Press the [Reset] button on the left side of the Base prior to initial use.
2. Wait for at least 45 seconds after plugging the AC adapter into the phone
before operating your answering system.
Setting the Ring Count
The ring count setting will prompt the BE-3872
to pick up an incoming call with the answering
machine after 3, 5, or TS (tollsaver 3/5) rings.
There is a Ring Select switch on the side of the
base; adjust this switch to the number of rings
that you desire.
3r: The unit will pick up after three rings.
5r: The unit will pick up after five rings.
TS: The answering machine will pick up after five rings if there are no new
messages or after three rings if there are. This enables you to hang up after the
fourth ring when checking your messages remotely (which saves toll charges),
since you know there are no new messages.
Setting the Day and Time
1. Press and hold until you hear
“Please enter new time.”
2. Press the key until the current day
of the week is announced.
3. Press the key until the current hour
(1 AM through 12 PM) is announced.
4. Press the key until the current
minutes (01 through 59) is announced.
5. Press to confirm the programmed
day, hour and minute. The new day and
time will be announced.
SET
MINUTE
HOUR
DAY
SET
Using the Handset Finder (PAGE)
1. Press on the base and the phone will beep.
2. Press any key on the handset, or place the handset in the base to stop the
page/find feature.
Security Code
The security code prevents your cordless telephone conversation from being
accessed by a phone on a different line. Once the handset battery is fully
charged, the handset will automatically select the code from a total of over
65,000 combinations. The code is changed every time the handset is placed in
the cradle (indicated by a beep).
If you experience difficulty with placing or receiving calls, a lost security code
may be the cause of the problem. When this occurs, the handset can no longer
communicate with the base. Reset by placing the handset on the base for 5-10
seconds. If that does not work, unplug the AC adapter from the wall outlet.
Disconnect the handset battery for 5-10 seconds and then reconnect. Place the
handset back on the base and then re-plug the AC adapter.
Channel Changing
If you are experiencing interference during a telephone call, press the c
key. The BE-3872 will scan up to 50 channels and select the clearest one to
provide the best possible reception.
Out of Range Warning
If the handset is moving too far away from the base, the phone will sound a
beep to warn you that it is out of range. Move closer to the base to end the
beeping and maintain the connection on your phone call. Otherwise, the call
may be disconnected.
PAG E
ANSWERING SYSTEM SETUP
22
SET
DAY
CODEERASE
OGM
HOUR
MINUTE
STOP
ANS
ON/OFF
Charge
Rings
3r5rts
PLAY
ANS
ON/OFFINUSE
Mail1
Mail2
Mail3
Mail4
PAGE
MEMO
Ring Select Switch
Mail1 Mail2Mail3Mail4
PLAY
PAGE
OGM
ANS
ON/OFF
STOP
SET DAY HOUR MIN
ERASE
MEMO
CODE
ANS
ON/OFF IN USE
OTHER HANDSET FEATURES
21

Recording an Announcement
The BE-3872 answering system has one Primary Mailbox and four individual
Mailboxes (1, 2, 3, 4), each of which can receive their own incoming Messages.
Before using the answering system, it is suggested that you record an Outgoing
Message (OGM). This is the announcement that the caller will hear when the
systems answers a call.
The default announcement “Please record your message after the beep”is
played if no personal OGM has been recorded.
Recording an announcement for the Primary Mailbox:
It is recommended that you record an OGM on your Primary Mailbox instructing
the caller to leave a message on one of the four mailboxes. If the caller is using
a touch-tone telephone, this will enable the caller to record the message directly
into one of the four mailboxes by dialing “110”for mailbox 1, “220”for mailbox 2,
“330”for mailbox 3, and “440”for mailbox 4.
A sample primary OGM: “Hello, please leave a message after the tone; or, if
you are using a touch-tone telephone, please dial 110 to leave a message for
Beth, dial 220 for Jenny, dial 330 for Jonathan, or dial 440 for Eric.”
1. Press and hold the key. Begin
speaking after you hear “Please record
your announcement after the beep.”While
you continue to hold down the key,
say the message you want recorded. You
can record a greeting up to 30 seconds
long.
2. When finished, wait a brief second and
then release the key. The BE-3872
will say “End of recording”and then play
back your newly recorded message.
Tip: For the best sound quality for recorded messages, speak directly into the base
microphone from a distance of 9-12 inches.
Note: To check your OGM, press the button. If you did not record an
OGM, your answering system will announce “You have no announce-
ment.”
OGM
OGM
OGM
OGM
Setting the Remote Access Codes
The BE-3872 allows you to set a three-digit access code to retrieve messages
for the primary mailbox and each of the four mailboxes, as well as program the
answering machine, from a remote location. The default codes are: Primary
Mailbox: 999; Mailbox 1: 555; Mailbox 2: 666; Mailbox 3: 777; Mailbox 4: 888.
Note: The digits 1, 2, 3, and 4 cannot be used when changing the remote
access codes for any mailbox. All digits of the remote access codes are
a combination of the numbers 5, 6, 7, 8, 9, and 0.
To program a remote code:
1. Press a mailbox button (e.g. ) to
program the code for a specific mailbox.
For the primary mailbox, simply follow
steps 2-6.
2. Press and hold until you hear “Please
enter new password.”
3. Press the key until you hear the
desired first digit of the code.
4. Press the key until you hear the
desired second digit of the code.
5. Press the key until you hear the
desired third digit of the code.
6. Press to confirm the remote code. The
new remote code will be announced.
Note: If your new remote access code is the same as that of another mailbox,
the BE-3872 will not record your new password.
Note: If [RESET] is pressed, the remote codes return to the factory presets.
Setting Message Alert
When the message alert switch (located on the base
bottom) is set to “ON,”the unit will generate a beep sound
every 15 seconds after a new incoming message has
been recorded. If you do not want to hear the beep, set
the switch to “OFF.”
CODE
MINUTE
HOUR
DAY
CODE
Mail 1
ANSWERING SYSTEM SETUP
24
Mail1 Mail2Mail3Mail4
PLAY
PAGE
OGM
ANS
ON/OFF
STOP
SET DAY HOUR MIN
ERASE
MEMO
CODE
ANS
ON/OFF IN USE
ANSWERING SYSTEM SETUP
23
Mail1 Mail2Mail3Mail4
PLAY
PAGE
OGM
ANS
ON/OFF
STOP
SET DAY HOUR MIN
ERASE
MEMO
CODE
ANS
ON/OFF IN USE
ON OFF
MESSAGE ALERT
Message Alert Switch

Setting the Announce Mode
There are three different answering modes that the BE-3872 can be set to:
normal answering mode, answer only mode, and answer off.
Setting the Answering System Off:
When the answering machine is set off, the answering system will not pick up
until the phone rings 10 times, and then only to allow for remote operation. The
caller will not hear an announcement and will not be able to leave a message.
1. Press the key to turn the answering machine on. The system will
announce “Answering Machine is On.”The ANS ON/OFF LED will light.
2. Press the key again to turn the answering machine off. The system will
announce “Answering Machine is Off.”
Setting to Normal Answering Mode:
Make sure that the answering machine is on.
The ANS ON/OFF LED will be lit. Locate the
ICM/ANNC switch on the base bottom.
Make sure the switch is set to “ICM.”
When set to “ICM,”the BE-3872 will play
your announcement, and then allow the
caller to leave a message on any of the five
available mailboxes.
Note: Incoming messages are limited to a maximum of 2 minutes. Once the
message exceeds 2 minutes, the system beeps three times and discon-
nects the call. If the system memory is exceeded, “Memory full”is
announced and the call is disconnected.
Setting to Announce Only Answering Mode:
Make sure that the answering machine is on. The ANS ON/OFF LED will be lit.
1. Locate the ICM/ANNC switch on the base bottom.
2. Set the switch to “ANNC.”The message counter will display “Ao.”
3. Record your Announce Only announcement by following the same steps
under “Recording an Announcement for the Primary Mailbox”on page 45.
When set to “ANNC,”the BE-3872 will play your announcement, and then
disconnect the call. The caller is unable to leave any messages.
Note: If you have not recorded an announcement only greeting, while in this
mode the system will simply answer “Memory Full”and then hang up.
ANS
ON/OFF
ANS
ON/OFF
Note: To return to the default announcement (erasing the recorded announce-
ment), after the message has begun playing, press and release the
[Erase] key. A beep will be heard and the unit will return to the default
outgoing announcement.
Recording an announcement for the Individual Mailboxes:
You can record a personal announcement for each of the four individual mail-
boxes.
1. Press a Mailbox key (e.g. ). The
corresponding mailbox LCD will blink.
2. Press and hold the key. Begin
speaking after you hear “Please record
your announcement after the beep.”While
you continue to hold down the key,
say the message you want recorded. You
can record a greeting up to 30 seconds
long.
3. When finished, wait a brief second and
then release the key. The BE-3872
will say “End of recording”and then play
back your newly recorded message.
Note: To check an OGM of a specific mailbox, press a mailbox key and then the
button. If you did not record an OGM, your answering system will
announce “You have no announcement, Mailbox #.”
Note: Pressing a mailbox key activates that mailbox (the corresponding mailbox
LED will blink). If you do not press a button to activate another function
within 10 seconds, the answering systems will return to the primary
mailbox. You may return to the primary mailbox at any time by pressing
the key.
STOP
OGM
OGM
OGM
OGM
Mail 1
ANSWERING SYSTEM SETUP
26
RINGON /RINGOFF
ICM/ANNC
TONE /PULSE
ICM/ANNC switch
ANSWERING SYSTEM SETUP
25
Mail1 Mail2Mail3Mail4
PLAY
PAGE
OGM
ANS
ON/OFF
STOP
SET DAY HOUR MIN
ERASE
MEMO
CODE
ANS
ON/OFF IN USE

Playing Back Messages
If there are new messages, the BE-3872 will play new messages and memos
only. If there are no new messages, all messages and memos are played in the
order they were recorded in.
Playing messages in the Primary mailbox:
1. Press and release the key to hear
messages. You will hear the number of
messages, and how many of them are
new. If there are no messages, the BE-
3872 will announce "You have no
messages."
2. At the beginning of each message, the
message number is announced. At the
end of the message, it announces the day
and time the message was received
3. After all messages have been played, the
BE-3872 announces “End of messages.”
Note: If there are old and new messages, the unit will play new messages only.
Push key to listen to previous played messages once new
messages have been reviewed.
Playing messages in an individual mailbox:
1. Press a mailbox key (e.g. ). The
corresponding mailbox LED indicator will
blink and the number of new messages will
be announced and the message counter
display will show the total number of
messages.
2. Follow steps 1-3 of “Playing messages in
the Primary mailbox”above.
Note: When a mailbox LED is lit, messages
are present in that mailbox.
Mail 1
PLAY
PLAY
28
ANSWERING SYSTEM OPERATION
Mail1 Mail2Mail3Mail4
PLAY
PAGE
OGM
ANS
ON/OFF
STOP
SET DAY HOUR MIN
ERASE
MEMO
CODE
ANS
ON/OFF IN USE
Mail1 Mail2Mail3Mail4
PLAY
PAGE
OGM
ANS
ON/OFF
STOP
SET DAY HOUR MIN
ERASE
MEMO
CODE
ANS
ON/OFF IN USE
The BE-3872 is a digital (no tapes required) answering machine with a
maximum of 18 minutes of record time or 63 messages (including outgoing
messages, memos, and incoming messages). The maximum record time for a
single message is two minutes.
Two-Digit Message Counter Display
When new calls are received, the BE-3872 will count the calls and messages
separately.
1. When new Caller IDs are saved in memory the new call counter in the
handset display will increase by one.
2. When new messages are recorded the message counter on the base will
increase by one.
The counter display also shows various information about the answering
machine and the status of the commands given it:
ANSWERING SYSTEM OPERATION
[02] Message Counter
[25] Recording length
counter
[1r] Memo recording
[Ao] Answer Only mode
[FL] Memory Full
[1r] 2-way recording
2r
FL
Ao
25
02
Base Volume Control
You can use the volume up/down rotary dial,
located on the front left side of the base, to
adjust the base speaker volume (message
playback) volume.
STOP
PLAY
ANS
ON/OFF IN USE
Mail
2
Mail 3
Mail 4
GE
MEMO
Base Volume Rotary Dial
27

Memory Full
When the BE-3872’s memory is full, the message counter will display [FL].
When an incoming call is received, the BE-3872 will play the Announcement
Only message. No incoming messages will be recorded. After a 10-second
waiting period, the call will be disconnected.
Erase some or all messages to record new messages.
You can access the answering system with remote operation when the memory
is full, however, you must enter your remote access code within the 10-second
waiting period.
Note: When the memory is filled during a call, the call will be interrupted and
the caller will hear “Memory full.”The call will then be disconnected.
Call Interrupt
If the BE-3872 answers the telephone before you do, you can automatically
interrupt the answering machine by picking up any extension phone or by
pressing Ton your handset.
Recording a Memo
The BE-3872 will allow you to record memo messages up to two minutes long.
The memo will be considered as a new message.
1. Activate the desired mailbox by pressing
its mailbox key (e.g. ).
2. To record a memo, press and hold the
key. The BE-3872 will beep and
the display will begin counting the
recording time, in seconds.
3. While continuing to hold , say your
memo message. When you are finished
with your memo, release the key.
You can also record a memo into the primary mailbox by following steps 2 and 3.
Note: If the memory becomes full during recording, the unit will announce
“Memory full”and the memo recording is ended.
MEMO
MEMO
MEMO
Mail 2
30
Reviewing Messages
To repeat the currently playing message, press the key.
During message playback, pushing the key will advance playback to the
next message. The new message number will be announced and the message
will begin playing.
To stop message playback, press . The answering system will stop and
announce “End of messages.”
Deleting Messages
Messages will be saved unless you delete them.
To delete a single message:
1. While a message is playing press .
The BE-3872 announces "Message
erased."
2. The BE-3872 will announce the next
message number and play the next
message or, if the message was the last
one, announce “No more messages.”
To erase all messages in the primary mailbox:
1. Press and hold down the key until you hear the BE-3872 announce
"Messages erased."
To erase all messages in an individual
mailbox:
1. Activate the desired mailbox by pressing
its mailbox key (e.g. ).
2. Press and hold down the key until you
hear the BE-3872 announce "Messages
erased, mailbox two."
ERASE
Mail 2
ERASE
ERASE
STOP
8
7
29
ANSWERING SYSTEM OPERATION
Mail1 Mail2Mail3Mail4
PLAY
PAGE
OGM
ANS
ON/OFF
STOP
SET DAY HOUR MIN
ERASE
MEMO
CODE
ANS
ON/OFF IN USE
ANSWERING SYSTEM OPERATION
Mail1 Mail2Mail3Mail4
PLAY
PAGE
OGM
ANS
ON/OFF
STOP
SET DAY HOUR MIN
ERASE
MEMO
CODE
ANS
ON/OFF IN USE
Mail1 Mail2Mail3Mail4
PLAY
PAGE
OGM
ANS
ON/OFF
STOP
SET DAY HOUR MIN
ERASE
MEMO
CODE
ANS
ON/OFF IN USE

Remote Access
The BE-3872 provides several remote functions, which allow you to access the
answering system functions from any touch-tone telephone. The remote function
is ONLY recognized after a correct remote access code is received.
1. When the BE-3872 answers, after the outgoing message has finished, enter
one of the three digit remote access codes, depending on which mailbox you
wish to access. If a correct code is entered, the answering machine will stop
and a single beep will sound. Re-enter the remote code if the answering
system does not stop.
2. The BE-3872 will request you enter an instruction code or press “0”for help.
Press *and it will begin playing the remote access instruction codes to
help guide you to press the correct buttons.
3. At any time, you can press the appropriate key to play back messages, skip
backward, repeat messages, skip forward, record announcements, change
announcements, record memos, delete messages, and/or turn the answering
system on or off. See below for more details.
4. If no commands are entered within 10 seconds, the answering system will
beep three times and then hang up.
Note: See “Setting the Remote Access Codes”on page 44 for more information
about remote access codes.
Remote Access Options
When the correct remote code is entered, you can enter any of the commands
below. These commands only affect the mailbox that you remotely accessed.
Message Playback:
1. While in the main menu, press 2to play messages.
2. If you wish to erase the currently playing message, press 9.
3. If you wish to repeat the current message, press 1.
4. If you wish to skip to the next message, press 3.
5. If you wish to stop message playback, press 8.
6. When playback is ended, the BE-3872 will announce “No more messages.”
Changing the mailbox:
1. Press #.
2. Enter the remote access code for the new mailbox you wish to access.
32
Two-way Recording
The BE-3872 will allow you to record a telephone conversation. There is no limit
of how long the recording can be, unless the answering system reaches its
memory capacity. The recording will be considered a new message.
1. While on a phone call using the BE-3872
handset, press a mailbox key (e.g. )
where you wish to record your conversation.
2. Press and hold the key. The BE-
3872 will beep and the message counter
will display “2r”to indicate that it is
recording a 2-way conversation.
3. Continue to hold for as long as you
wish the call to be recorded. Release the
key when you wish the BE-3872 to
stop recording the call.
4. The conversation is then stored as a new
message.
You can also record the two-way conversation into the primary mailbox by
following steps 2 and 3.
Note: Recording two-way conversations may be subject to local, state, or
federal laws and regulations. Consent of both parties is required when a
conversation will be recorded.
Note: If the memory becomes full during recording, the unit will announce
“Memory full”and the two-way recording is ended.
Screening Incoming Calls
From the base:
1. When an incoming call comes in, you can hear the message being left on
the answering system.
2. If you want to talk to the caller, pick up any extension phone. The answering
machine will stop recording and you may talk to the caller.
MEMO
MEMO
MEMO
Mail 2
31
REMOTE OPERATIONANSWERING SYSTEM OPERATION
Mail1 Mail2Mail3Mail4
PLAY
PAGE
OGM
ANS
ON/OFF
STOP
SET DAY HOUR MIN
ERASE
MEMO
CODE
ANS
ON/OFF IN USE

Your BE-3872 telephone has been designed to give years of trouble-free
service. It is a sensitive electronic instrument. To assure its longevity, please
read the following maintenance instructions.
1. Keep the BE-3872 away from heat as high temperatures can shorten the life
of the electrical components and distort or melt its plastic parts.
2. The BE-3872 should be kept free of dust and moisture. If it gets wet, wipe it
dry immediately. Liquids can contain minerals that can corrode electronic
circuits.
3. Handle your BE-3872 gently and carefully. Dropping it can cause serious
damage to circuitry, or the plastic case, which may result in malfunction.
4. Do not use any type of chemical or any abrasive powder to clean the
cabinet. Use only mild detergents on a soft, damp cloth to clean the BE-3872
telephone.
5. The BE-3872 has built-in surge protection circuits that meet or exceed FCC
requirements. However, an incident such as a lightning strike at or near the
telephone lines, could cause serious damage.
6. If the BE-3872 is installed in an area with frequent or severe electrical
storms, it is suggested that the telephone be disconnected during these
storms or that additional surge suppression equipment be added to the
installation.
7. In the case of trouble with the telephone, do not attempt to repair the
telephone yourself. It is the responsibility of users requiring service to report
the need for service to our Service Department. They will make the
necessary arrangements for repair or replacement.
8. If you should have any questions about the operation of your BE-3872
telephone, please call our Service Department at 1-800-592-1336. Or you
may contact TT Systems LLC for technical assistance via our Internet Web
site: www.ttsystems.com or e-mail: [email protected].
9. Please register your product online at
www.ttsystems.com/CustomerSupport/RegOnline.asp
34
Playing the Current Announcement:
1. Press 5. The announcement for the current mailbox is played.
Recording a New Announcement:
1. Press 0. You will hear “To record a message, press 2; to record an
announcement, press 5.”
2. Press 5. The answering system will ask which mailbox you wish to record
the announcement for. Press the corresponding key (1, 2, 3, or 4)
for the mailbox you wish to record for, or do not press any key to record to
the primary mailbox.
2. Say your new greeting after the beep.
3. When you are done saying your announcement, press 8to stop recording.
Recording a Memo Message:
1. Press 0. You will hear “To record a message, press 2; to record an
announcement, press 5.”
2. Press 2. Press 1, 2, 3, 4or no key to record to a specific mailbox.
2. Say your memo message after the beep.
3. When you are done saying your message, press 8to stop recording.
Turning the Answering System On or Off:
1. Press 6. If the answering system was on, it is now turned Off (“Answer
Off”). If the answering system was off, it is now turned On (“Answer On”).
Instruction Codes:
“To playback message, press 2. To repeat message, press 1. To skip message,
press 3. To stop, press 8. To playback announcement, press 5. To turn
answering machine off or on, press 6. To erase message, press 9 To record a
Memo or announcement, press 0.
(To record a message, press 2. To record an announcement, press 5.)
(Press 1 for mailbox 1, press 2 for mailbox 2, press 3 for mailbox 3, press 4
for mailbox 4; otherwise if you did not press the desired mailbox # within 2-3
seconds, the message will be automatically recorded in the primary mailbox).
To change mailbox, press #.”
Note: If no key is pressed after 10 seconds, you will hear a triple beep
and the call is disconnected.
Note: A remote access card is included for easy remote operation.
33
CARE AND MAINTENANCEREMOTE OPERATION
Play Message 1
Erase Message 2
Repeat Message 4
Stop Playback 5
Skip Message 6
Retur n to Menu 7
Erase All Messages 2
Confir m Erase 2
Record Greeting 3
End Recording 5
600-1290402-A

Aastra Telecom
A. Aastra warrants that the BE-3872 sold by Aastra within the continental limits of the
United States, Hawaii and Alaska, is free from defects in materials and workman-
ship under normal use and service for 1 year. This warranty is applicable only to
the original purchaser of the BE-3872, when accompanied by a sales receipt
stating the date of purchase and name of the company from which purchased. This
warranty is in lieu of and excludes all other warranties, expressed or implied,
including any implied warranty of merchantability or fitness, and of any other obli-
gation on the part of Aastra.
B. If the BE-3872 shall prove to be defective, then Aastra shall either replace or repair
the BE-3872 at its discretion as follows:
1. At no cost to the original purchaser except shipping charges, within 90 days of
the date of purchase.
2. Warranty service for your BE-3872 is provided by TT Systems LLC From 91
days to 365 days, you may return the BE-3872 to TT Systems LLC at the
following address:
TT Systems LLC
4 Executive Plaza
Yonkers, New York 10701
Tel: [phone]
C. Shipping charges are at the customer's expense. Please include a copy of your
sales receipt and a check or money order made out to TT Systems LLC for the
amount of $14.95 to cover shipping and handling.
D. There is no informal dispute settlement mechanism available.
E. Some states do not allow limitations on how long an implied warranty lasts and/or
do not allow the exclusions or limitations of incidental or consequential damages,
so the above limitations or exclusions may not apply to you.
F. This warranty gives you specific legal rights, and you may also have other rights
which vary from state to state.
G. This warranty does not extend to any BE-3872 sold by Aastra which has been
subjected to misuse, neglect, accident, improper application, improper installation
or to use in violation of the instructions furnished by Aastra. This warranty does not
extend to or apply to any BE-3872 which has been repaired or altered by any
persons who have not been expressly approved by Aastra.
H. Aastra shall not be liable for any special or consequential damages or for loss or
expense directly or indirectly arising from use of the products or any inability to use
them either separately or in combination with other equipment or product acces-
sories or from any other cause.
I. Aastra reserves the right to make changes in the design of the BE-3872 and to
make additions or improvements to the BE-3872 without incurring any obligation to
modify any BE-3872 previously sold.
36
WARRANTY
No dial tone/phone will not dial out.
•Check that the AC power adapter is plugged into a working AC power outlet.
•Check all telephone cord connections or try another wall jack.
•Do a basic reset of the phone: Disconnect the phone from the wall and
remove the battery. Leave for 30 minutes and then re-install as instructed by
the manual.
Can’t hear the ring signal.
•Check the handset ringer volume control; at the lowest level the ring may not
be heard.
•Check the base ring on/off switch, located on the bottom of the phone, to
make sure it is set to the proper position.
While on a call, you hear another call on the line or experience radio
frequency interference.
•Switch channels to a clear channel.
•Check the wiring for bad connections.
•Do not use this phone within 20 feet of a working microwave. The microwave
produces frequencies in this range which may cause interference. This
interference is normal for all 2.4GHz phones and should not be considered a
product defect.
Cannot remotely access the answering system.
•Verify that the 3-digit remote access code has not been reset to the default
code (press [Code] to announce the current remote access code).
•Be sure to wait until after the outgoing message has begun playing before
entering the remote access code.
Can't receive or make phone calls.
•Check if the phone is set to the correct type of service, either Tone or Pulse.
The answering machine 2-digit displays shows “OP.”
•This stands for “Outgoing (message) Playback.”This is just a visual indica-
tion that the outgoing message is currently being played.
35
TROUBLESHOOTING

Place this template on the wall. The location of the screws is
indicated by the centers of the crossed lines.
Fasten the screws leaving 3/16”of the screw extending from the
wall.
Remove This Page to Mark Wall
38
BATTERY ORDER FORM
TT SYSTEMS LLC 7 Odell Plaza Yonkers, NY 10701
To order a replacement battery pack for the BE-3872 cordless telephone, please mail this order form to the licensee for this product.
Please enclose a check or money order made out to TT SYSTEM LLC for the
respective amount. Shipping and handling is included in the price. Please ship order to: Name:______________________________ Company:___________________________ Address:____________________________ ___________________________________ City:____________State:____Zip:________
PM-38BAT Battery Packs are $14.95 each TT SYSTEMS LLC
7 Odell Plaza
Yonkers, NY 10701
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37
WALL MOUNT TEMPLATE
Expansion
Anchor #6 or #8 Pan Head
Self Tapping Screw
Screws needed for
wall mounting:
2 3/4”