GE 2-9824 User manual

INTRODUCTION
Your GE answering system is designed to give you flexibility in use and
quality performance. To get the most from your answerer, we suggest that
you take a few minutes right now to read through this User‘s Guide.
TABLE OF CONTENTS
GETTING STARTED ................................................................................................ 2
DESKTOP INSTALLATION ...................................................................................... 3
WALL MOUNT INSTALLATION .............................................................................. 4
ANSWERING SYSTEM SET UP............................................................................. 5
THE OUTGOING ANNOUNCEMENT (OGA) ............................................................. 5
ANSWERER OPERATION .......................................................................................... 6
TURNING THE ANSWERER ONAND OFF ................................................................ 6
MESSAGE PLAYBACK ......................................................................................... 6
SAVING MESSAGES ........................................................................................... 6
CALL SCREENING/AUTO DISCONNECT ................................................................... 7
THE MEMO BUTTON ......................................................................................... 7
REMOTE ACCESS .............................................................................................. 9
TELEPHONE OPERATION ....................................................................................... 11
PLACING AND ANSWERING CALLS ...................................................................... 11
REDIAL .......................................................................................................... 11
FLASH BUTTON .............................................................................................. 11
MEMORY DIALING .............................................................................................. 12
STORING ANUMBER IN MEMORY ...................................................................... 12
CHANGING ASTORED NUMBER ......................................................................... 12
DIALING ASTORED NUMBER ............................................................................. 13
CHAIN DIALING ............................................................................................... 14
TROUBLESHOOTING GUIDE ................................................................................... 15
CARE AND MAINTENANCE .................................................................................... 16
SERVICE ............................................................................................................ 16
INDEX ............................................................................................................... 17
WARRANTY ....................................................................................................... 18
WARNING: TO PREVENT FIRE
OR ELECTRICAL SHOCK HAZARD,
DO NOT EXPOSE THIS PRODUCT
TO RAIN OR MOISTURE.
SEE MARKING ON BOTTOM / BACK OF PRODUCT
CAUTION
RISK OF ELECTRIC SHOCK
DO NOT OPEN
THE EXCLAMATION
POINT WITHIN THE
TRIANGLE IS A
WARNING SIGN
ALERTING YOU OF
IMPORTANT
INSTRUCTIONS
ACCOMPANYING
THE PRODUCT.
THE LIGHTNING
FLASH AND ARROW-
HEAD WITHIN THE
TRIANGLE IS A
WARNING SIGN
ALERTING YOU OF
"DANGEROUS
VOLTAGE" INSIDE
THE PRODUCT.
CAUTION: TO REDUCE THE
RISK OF ELECTRIC SHOCK,
DO NOT REMOVE COVER
(OR BACK). NO USER-
SERVICEABLE PARTS IN-
SIDE. REFER SERVICING
TO QUALIFIED SERVICE
PERSONNEL.

2
PLA
Y/
ST
OP
12 MEMORY
EMERGENCY QUICK DIAL
ABC
16
27
38
49
5
ABC
MESSAGE SAVE MEMO
STORE MEM DIAL REDIAL FLASH
*
TONE
7
PRS
4
GHI
1
8
TUV
5
JKL
2
ABC
0
OPER
#
9
WXY
6
MNO
3
DEF
AREACODE PHONE NUMBER
GETTING STARTED
BEFORE YOU BEGIN
MODULAR JACK REQUIREMENTS
You need an RJ11 type modular jack, which is the most
common type of phone jack and might look like the one
pictured here. If you don’t have a modular jack, call your
local phone company to find out how to get one installed.
Base unit
Make sure your package contains the following items:
Handset cord
Handset
FLASH
AC power supply 5-2378 Telephone line cord
A
C-30 Instant Starting/Leaderless Tape
Tape
HOLD TO RECORD
TOUCH TO PLAY
ANSWER ON/OFFANNOUNCEMENT:
A
MC-30
MICROCASSETTE
TM
0510
Open the tape compartment and gently
insert a tape facing the direction shown
in this diagram (make sure that Side A
is showing).
Don’t force the tape into position—it
could damage the unit.
INSERTING ATAPE

3
NOTE: Only use the Thomson power supply that came with this unit
(5-2378). Using other adapters may damage the unit.
1. Connect the handset cord into the handset and into the jack on the left
side of the base unit.
2. Plug one end of the telephone line cord into the jack marked PHONE
LINE on the back of the unit and plug the other end into a modular
wall jack.
3. Plug the smaller end of the power supply cord into the POWER jack on
the back of the answerer; plug the larger end into an AC power outlet.
4. Set the TONE/PULSE switch (on the right side of the unit) to TONE if
you have touch-tone service or to PULSE if you have rotary dial service.
DESKTOP SYSTEM INSTALLATION
1
2
3

4
1. Rotate the handset hook one-half
turn.
2. Remove the base plate from the
back by pressing down on the
snap tabs and then reverse the
direction of the base plate.
3. Plug one end of the telephone
line cord into the jack marked
PHONE LINE on the back of the
unit. Wrap the excess cord
around the plastic tabs. Plug the
other end of the telephone line
cord into a modular wall jack.
Replace the base plate by putting
the tabs into the slots and
snapping them into place.
4. Connect the power supply
adapter to the POWER 9V DC jack
on the back of the unit and plug it
into an AC outlet.
5. Slip the mounting holes over the
wall plate posts and slide the unit
down firmly into place. (Wall
plate not included.)
6. Plug the handset cord into the
handset and into the unit and
then hang up the handset.
7. Set the TONE/PULSE switch to
TONE you if have touch-tone
service or to PULSE if you have
rotary dial service.
WALL MOUNT INSTALLATION
1
PLA
Y/
ST
OP
12 MEMORY
EMERGENCY QUICK DIAL
ABC
16
27
38
49
5
ABC
SAVE MEMO
STORE MEM DIAL REDIAL FLASH
*
TONE
7
PRS
4
GHI
1
8
TUV
5
JKL
2
ABC
0
OPER
#
9
WXY
6
MNO
3
DEF
AREACODE PHONENUMBER
6
7
4
2
5
3
Handset hook

5
ANSWERING SYSTEM SET UP
PULSE •• TONE
VOLUME
Answerer volume
TONE/PULSE switch
SETTING THE ANSWERER VOLUME
Set the volume for answering system
playback to desired level. Turn knob
away from you to increase the volume
and toward you to decrease the
volume.
THE OUTGOING ANNOUNCEMENT (OGA)
RECORDING THE OGA
When recording, your mouth should be about
eight inches from the unit, and you should elimi-
nate as much background noise as possible.
1. Open the door on the front of the unit.
2. Press and hold the ANNOUNCEMENT button.
You need to hold the button until you finish the
announcement.
3. Begin talking after you hear the beep.
4. Release the button when you finish your
announcement.
5. Announcement plays back automatically.
OUTGOING ANNOUNCEMENT SAMPLE
Hello, this is ______.
I can’t answer the phone right now, so if you leave your name, number, and
a brief message at the tone, I’ll contact you as soon as possible. Thank you.
REVIEWING THE OGA
To review your outgoing announcement, press and quickly
release the ANNOUNCEMENT button.
HOLD TO RECORD
TOUCH TO PLAY
ANSWER ON/OFFANNOUNCEMENT:
A
MC-30
MICROCASSETTE
TM
0510
ANNOUNCEMENT
button

6
A NSWERER O PERATION
TURNING THE ANSWERER ONAND OFF
Open the door on the front of the unit and press the ANSWER ON/OFF
button to turn the answerer on (so that it answers phone calls). The
answering machine normally answers on the fifth ring, unless you have
saved messages. If you have saved messages, the machine answers on
the second ring.
MESSAGE PLAYBACK
To hear messages left on your answering machine, press the PLAY/STOP
button. The tape rewinds and begins playing all messages. When all
messages have been played, the machine automatically rewinds the tape
and is ready for additional incoming messages. New messages will record
over the old messages unless you use the save feature (see "Saving
Messages" section).
NOTE: There is no time limit for incoming messages. A caller can leave a
message that is the length of the tape. The tape provided holds 15 minutes of
recording time on each side, including the outgoing announcement.
SAVING MESSAGES
Press MESSAGE SAVE if you want to save all messages. The answering
machine will save those messages on the tape and begin recording new
messages after the old messages you have saved.
Note: The MESSAGE SAVE key can be pressed any time during or after
message playback.

7
FULL TAPE
When the tape is full, the Messages indicator light flashes rapidly. The
machine answers on the 10th ring and emits a tone. To clear the tape, play
the messages and do not save them.
THE MESSAGES INDICATOR LIGHT
The following table tells you what the Messages indicator light is doing.
What the light is doing Meaning
Continuously OFF Answering machine is off.
Blinks steadily Each blink represents a message that someone
has left on the machine.
Flashes rapidly No tape inserted, tape is full or jammed, or you
haven't recorded a valid outgoing announcement.
See applicable sections throughout this manual
to correct condition.
Continuously ON Machine is ON and there are no new messages or
memos on the answering machine.
CALL SCREENING/AUTO DISCONNECT
Because the answerer automatically stops recording when any extension
phone is picked up (Auto Disconnect feature), you can screen incoming
calls. Listen as the caller leaves a message and pick up the handset (or
any extension phone) if you want to talk to that caller.
MEMO BUTTON
The MEMO button serves two purposes:
• Enables you to leave a message on the answering machine.
• Enables you to activate the Instant Replay feature, which repeats the
previous 10 seconds of the message you are playing back.

8
LEAVING AMEMO
Leaving a memo is just like
recording an OGA, except you
use the MEMO button instead of
the ANNOUNCEMENT button.
1. Press and hold down MEMO.
2. When you hear a beep,
continue holding MEMO and
leave your message.
3. Release MEMO when you
finish your message.
The memo is included in the
message count represented
by the number of times the
MESSAGES indicator light
flashes.
INSTANT REPLAY
Instant Replay is used to repeat the previous 10 seconds of the message
you are playing. Use Instant Replay when you want to quickly repeat
information like a phone number or address.
1. Press MEMO while you are playing the message.
2. Tape rewinds for 10 seconds and resumes playing.
PLA
Y/
ST
OP
12 MEMORY
EMERGENCY QUICK DIAL
ABC
16
27
38
49
5
ABC
MESSAGE SAVE MEMO
AREA CODE PHONE NUMBER
MESSAGE SAVE
button
MEMO
button
MESSAGES
indicator
light

9
REMOTE ACCESS
You can access your answering machine from any touch-tone phone by
entering the 3-digit security code on the bottom of the unit. You can
complete more than one remote function when you access your answer-
ing machine since the machine gives you several seconds after complet-
ing one task for you to request another.
SECURITY CODE
A 3-digit, factory-assigned security code is listed on the bottom of
the unit. You must enter this number to obtain remote access to your
answering machine.
TOLL SAVER FEATURE
If you call to retrieve messages and there are no saved messages or new
messages, the unit answers on the 5th ring. If there are saved messages
or new messages, the unit answers on the 2nd ring. If you call from a
remote location and you hear 3 rings, you can hang up knowing you have
no new messages and avoid the toll charges.
ACCESSING YOUR ANSWERING MACHINE
PLAYING MESSAGES AND CLEARING MESSAGES
1. Dial your phone number.
2. After the OGA, enter your 3-digit security code.
3. After you enter your security code, the answering machine automati-
cally rewinds and plays the messages.
4. To clear messages, press the (
*
TONE
) TONE button.
5. To play all of the messages again, press 2.
TIP: You can bypass the outgoing announcement by pressing any number key
while it is playing.

10
TIP: The machine tells you when a command has been completed by
emitting 3 short beeps (i.e., when the last message has finished playing, the
machine beeps 3 times). After the 3 beeps, you can choose another remote
command (i.e., recording a new outgoing announcement).
ACTIVATING INSTANT REPLAY FROM AREMOTE LOCATION
After you have accessed the answering machine (dial your phone number,
enter your security code after the OGA, and the messages start playing)
you can replay the previous 10 seconds of the message that is playing by
pressing 5.
RECORDING AN OGA FROM AREMOTE LOCATION
1. Dial your phone number
2. Enter your 3-digit security code
3. Press 4 (you will hear a series of short tones and a long tone)
4. After the long tone, record your new OGA
5. Press 4 when finished recording
6. The machine automatically plays the new OGA
ACCESSING THE ANSWERING MACHINE WHEN THE TAPE ISFULL
When the tape is full, the machine answers on the 10th ring and emits a
tone. The machine gives you several seconds to enter your 3-digit security
code to access your messages.
It is a good idea to clear messages and reset the tape so that you are able
to receive more messages. Refer to the Remote Operation cards for details
on resetting the tape.
TURNING THE MACHINE ONAND OFF FROM AREMOTE LOCATION
After you have accessed the answering machine by dialing your phone
number and entering your 3-digit security code, you can turn the machine
on by pressing 5 and you can turn it off by pressing 6.