BellSouth MH9932 Service manual

1
Contents
Safety Instructions .............................................................................................................4
HANDSET Controls - Location and Function .................................................................... 7
BASE UNIT Controls - Location and Function................................................................... 11
Getting Started................................................................................................................... 15
Desk Mounting ...................................................................................................................17
Wall Mounting .................................................................................................................... 18
Cordless Telephone Operation.......................................................................................... 19
Preparing for Use......................................................................................................... 19
Turning the BASE UNIT RINGER ON/OFF ................................................................. 19
Receiving Calls ............................................................................................................ 20
Placing Calls ................................................................................................................ 21
HANDSET Redial Feature ........................................................................................... 21
Storing Numbers .......................................................................................................... 22
Recalling Stored Numbers from Memory .................................................................... 23
Extension Telephones ................................................................................................. 23
Caller ID System Operation ............................................................................................... 24
Caller ID System .......................................................................................................... 24
Viewing Caller Information During Incoming Calls ................................................ 24
Message Waiting ................................................................................................... 24
Caller ID on Call Waiting........................................................................................ 25
Caller List .....................................................................................................................25
Viewing the Caller List ........................................................................................... 25
Placing a Call from the Caller List ......................................................................... 26
Editing the Caller List before Dialing ..................................................................... 26
Saving the Name and Number in the Caller List into the Directory ....................... 26
Deleting All Records in the Caller List ................................................................... 27
Selective Deleting in the Caller List ....................................................................... 27

2
Contents
Name and Telephone Number Directory ..................................................................... 27
Viewing the Directory ............................................................................................. 27
Speed Viewing the Directory ................................................................................. 27
Saving in the Directory........................................................................................... 28
Preferred Calls ....................................................................................................... 28
Blocked Calls ......................................................................................................... 28
Editing Name and Number in the Directory ........................................................... 29
Editing the Number in the Directory before Dialing ............................................... 30
Placing Calls from the Directory ............................................................................ 31
Deleting All Records in the Directory ..................................................................... 31
Selective Deleting in the Directory......................................................................... 31
Function Operation ...................................................................................................... 32
A. Language .......................................................................................................... 33
B. Silent ON/OFF .................................................................................................. 33
C. Time Set............................................................................................................ 33
D. Ringer Volume .................................................................................................. 34
E. Contrast ............................................................................................................ 34
F. PBX Number ..................................................................................................... 34
G. PBX Mode ......................................................................................................... 35
H. Pause Time ....................................................................................................... 35
I. MSG Waiting (Message Waiting)...................................................................... 35
Telephone Keypad Characters .................................................................................... 36
Answering System Operation ............................................................................................ 37
Setting the Day/Time Stamp ........................................................................................ 37
Recording your Outgoing Messages ........................................................................... 38
Turning the Answering System ON/OFF ..................................................................... 39

3
Contents
Setting to Answer Calls................................................................................................ 39
Setting to Announce Only ............................................................................................ 39
Setting Not to Answer Calls ......................................................................................... 40
Screening Incoming Calls ............................................................................................ 40
Message Alert .............................................................................................................. 40
Setting Ring Select ...................................................................................................... 40
Recording a Memo ...................................................................................................... 40
Playing Back of Messages/Memos.............................................................................. 41
Saving Messages ........................................................................................................ 42
Erasing Messages ....................................................................................................... 42
When Memory is Full ................................................................................................... 42
Remote Control Operation ................................................................................................. 43
Remote Operation through the HANDSET .................................................................. 43
Remote Operation through Tone Telephone ............................................................... 44
Remote Access Codes ................................................................................................ 44
Changing of Remote Access Codes............................................................................ 44
Using the Remote Voice Instruction Code................................................................... 45
Security .............................................................................................................................. 46
Recharging the Battery Pack ............................................................................................. 47
Changing the Battery Pack ................................................................................................ 48
Problem Solving.................................................................................................................49
Technical Information ........................................................................................................ 51
FCC Requirements ............................................................................................................ 52
Warranty Information ......................................................................................................... 54
Wall Mount Template ......................................................................................................... 63

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IMPORTANT SAFETY INSTRUCTIONS
To reduce the risk of fire, electric shock and/or injury,
always follow these basic safety precautions when using
your cordless telephone equipment.
1. Read and understand all instructions.
2. Follow all warnings and instructions marked on the telephone.
3. Unplug this telephone from the wall outlet before cleaning or replacing
batteries. Do not use liquid cleaners or aerosol cleaners. Use a damp
cloth for cleaning. If necessary, use only a mild soap.
4. Do not use this telephone near a bathtub, kitchen sink, wash bowl,
laundry tub, swimming pool, in a wet basement, or anywhere else
where there is water.
5. Do not place this telephone on an unstable cart, stand or table. A fall
could cause serious damage to the phone.
6. This product should never be placed near or over a radiator or heat register.
This product should not be placed in a built-in installation unless proper
ventilation is provided.
7. Operate this telephone only with the correct electrical voltage shown on the label
or in the Owner's Manual. If you are not sure of the voltage in your home,
consult your dealer or local power company.
8. Do not allow anything to rest on the power cord. Do not install the
phone where people will walk on the cord.
9. Do not overload wall outlets and extension cords. This can increase
the risk of fire or electric shock.
10. Never push objects of any kind through slots in the phone. They
could touch dangerous voltage points or short out parts that could
result in a risk of fire or electric shock. Never spill liquid of any kind on
the telephone.
11. To reduce the risk of electric shock, do not take this telephone apart.
When service or repair work is required on this telephone, take it to a
qualified service representative. Opening or removing covers may
expose you to dangerous voltage or other risks. Incorrect re-assembly
can cause electric shock when the appliance is used.
12. Unplug this telephone from the wall outlet and consult a qualified
service representative in any of the following situations:
A. When the power supply cord is frayed or damaged.
B. If liquid has been spilled into the telephone.
C. If the product has been exposed to rain or water.
D. If the telephone does not operate normally by following the
operating instructions. Adjust only those controls that are covered by
the operating instructions. Improper adjustment of other controls may
result in damage and will often require extensive work by a qualified
technician to restore the telephone to normal operation.
E. If the telephone has been dropped or the case has been damaged.
Safety Instructions

5
F. If the telephone exhibits a distinct change in performance.
13. Avoid using a telephone (other than a cordless type) during an electrical
storm. There may be a remote risk of electric shock from lightning.
14. Do not use the telephone to report a gas leak in the vicinity of the leak.
15. Never install telephone wiring during a lightning storm.
16. Never install telephone jacks in wet locations unless the jack is
specifically designed for wet locations.
17. Never touch uninsulated telephone wires or terminals unless the
telephone line has been disconnected at the network interface.
18. Use caution when installing or modifying telephone lines.
Battery Safety
CAUTION:
To reduce the risk of fire or personal injury, read and follow
these instructions:
1. Use only the following type and size of battery pack:
a.For HANDSET
Cordless Telephone Battery Pack
3.6V, 600mAh
U.S. Electronics Inc.
Ni-Cd Battery Pack: model B650
(See page 47 for ordering information.)
b.For BASE UNIT
1.5V Carbon Zinc or Alkaline AAA size Battery
2. Do not dispose of the battery(ies) in fire. They may explode. Check
with local codes for possible special disposal instructions.
3. Do not open or mutilate the battery(ies). Released electrolyte is
corrosive and may cause damage to the eyes or skin. It may be toxic if
swallowed.
4. Exercise care in handling batteries to prevent shorting the battery with
conducting materials such as bracelets and keys. The battery or
conductor may overheat and cause burns.
Safety Instructions
Ni-Cd

6
FOR BASE UNIT BATTERIES:
5. Do not attempt to recharge the battery(ies) identified for use with this
product. The batteries may leak corrosive electrolyte or explode.
6. Do not attempt to rejuvenate the battery(ies) identified for use with this
product by heating them. Sudden release of the battery electrolyte may
occur causing burns or irritation to eyes or skin.
7. When replacing batteries, all batteries should be replaced at the same
time. Mixing fresh and discharged batteries could increase internal cell
pressure and rupture the discharged battery(ies). (Applies to products
employing more than one separately replaceable primary battery).
8. When inserting batteries into this product, the proper polarity or direction
must be observed. Reverse insertion of batteries can cause charging,
which may result in leakage or explosion. (Applies to product employing
more than one separately replaceable primary battery).
9. Remove the batteries from this product if the product will not be used
for a long period of time (several months or more) since during this time
the battery could leak in the product.
10. Discard "dead" batteries as soon as possible since "dead" batteries are
more likely to leak in a product.
11. Do not store this product, or the battery(ies) identified for use with this
product, in high temperature areas. Batteries that are stored in a freezer or
refrigerator for the purpose of extending shelf life should be protected from
condensation during storage and defrosting. Batteries should be stabilized
at room temperature prior to use after cold storage.
FOR HANDSET BATTERY
12. Change the battery pack provided with or identified for use with this
product only in accordance with the instructions and limitations specified
in this manual.
SAVE THESE INSTRUCTIONS

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HANDSET Controls
HANDSET Controls
1. New Call/MSG (Message) Waiting LED Indicator: Blinks in green when
recording new incoming call. Blinks in red when receiving Message
Waiting signal, if you have subscribed from your local telephone company.
(See page 24 for details.)
2. Large LCD Screen: Shows call information, phone status prompts and
directory items.
3. DIR. (Directory) Button: Press to access names and numbers stored in
the DIRECTORY. (See page 27 to 31 for details.)

8
HANDSET Controls
4. 10 Digit Button: Press to place a local call with Area Code.
5. 7 Digit Button: Press to place a local call.
6. Talk Button: Press to answer an incoming call or to place a call. Press to
end a call. Press twice to stop paging.
7. Memo Button: Press to store phone numbers in memory or to call a
number you have stored previously.
8. Telephone Keypad: Allows you to make a call depending on pressed
button. (For letters see page 36.)
9. Flash Button: Press to answer a call if you have Call Waiting.
10. Tone Button: Press to change the dialing mode temporarily from Pulse to
Tone for Rotary Service Users. (Press once before entering numbers to
access the answering system or electronic banking services, etc.)
11. Charge Contacts: For charging battery inside the HANDSET. We
recommend cleaning the charge contacts periodically with a damp cloth.
12. ANTENNA
13. Batt Low Indicator: Lights up when the battery power is low.
(See page 47 for details.)
14. Volume Control (HI, MID, LOW) Switch: Select the volume level (HI,
MID, LOW).
15. Navigation Buttons ( ): Press to move around the Large LCD
Screen.
16. Edit Button: Press to edit listed items.
17. Save Button: Press to save changes on the listed items.
18. Func. (Function) Button: Press to access special functions operation in
STANDBY mode. (For special functions see page 32.)
19. Delete Button: Press to delete items or individual characters.
20. 1+ Button: Press to place a long distance call. (Automatically adds the
number 1 at the beginning of the displayed telephone number.)
21. Redial/Pause Button: Press to redial the last number called. Press to
insert a pause while dialing. (You will need the RE/PA button to dial
numbers which use an alternative long distance access code.)
22. Scan Button: Press to change the operating channel when you hear
interference.
IMPORTANT
In order to get maximum life from the
HANDSET battery pack, be sure to charge the
HANDSET for 12 hours before initial use.

9
HANDSET Controls

10
HANDSET Controls - Answering System
23. Incoming Message (ICM) Play Button: Press to play messages.
24. Repeat Button: Press to repeat the message being played or a previous
message.
25. Stop Button: Press to stop current activity.
26. Confirm Button: Press to play continuously. This prevents the Remote
function from being disengaged when no Instruction Code is entered
within 3 minutes.
27. Outgoing Messages (OGM) Play/Record Button: Press to play or
record OGM.
28. Answer ON/OFF Button: Press to activate or deactivate answer
function.
29. Mailbox 1 Button: Press to activate functions for Mailbox 1.
30. Mailbox 4 Button: Press to activate functions for Mailbox 4.
31. Answering Control Button: Press to activate remote control.
Shows "ANS CONTROL" on the LCD screen when answering
function is controlled by the HANDSET.
32. Skip Button: Press to skip to the next message.
33. Memo Record Button: Press to record memo messages.
34. Erase Button: Press to erase messages.
35. Mailbox 3 Button: Press to activate functions for Mailbox 3.
36. Mailbox 2 Button: Press to activate functions for Mailbox 2.
HANDSET Controls

11
BASE UNIT Controls

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BASE UNIT Controls - Cordless Telephone
1. In Use/Charge Indicator: Lights up when line is in use. Lights up when
HANDSET is placed on the BASE UNIT for charging.
2. Page Button: Press to page the HANDSET. Press again to stop.
3. ANTENNA: Raise for the best reception.
4. Modular Line Jack: Accepts line cord to make connection with modular
type telephone outlet.
5. Power In Jack: Accepts 12VAC Power from AC ADAPTOR.
6. Tone/Pulse Select Switch
IMPORTANT
Locating your BASE UNIT near appliances
such as televisions, refrigerators, radios, or
microwave ovens may cause interference.
BASE UNIT Controls

13
BASE UNIT Controls
BASE UNIT Controls - Answering System
7. Mailbox 3 Indicator: Lights to indicate the presence of message(s) and
blinks to indicate Mailbox 3 is active and ready to operate.
8. Mailbox 2 Indicator: Lights to indicate the presence of message(s) and
blinks to indicate Mailbox 2 is active and ready to operate.
9. Answer Control Indicator: Blinks when answering function is controlled by
the HANDSET.
10. Mailbox 2 Button: Press to activate functions for Mailbox 2.
11. Mailbox 1 Indicator: Lights to indicate the presence of message(s) and
blinks to indicate Mailbox 1 is active and ready to operate.
12. Mailbox 1 Button: Press to activate functions for Mailbox 1.
13. Day Button: Press to set the day during day setting or press to set the
first digit of the access code during code setting.
14. Set Button: Used for setting/checking the day and time.
15. Hour Button: Press to set the hour during time setting, or press to set the
second digit of the access code during code setting.
16. Erase Button: Press to erase messages.
17. Stop Button: Press to pause playback of memos/messages or to stop
current activity.

14
BASE UNIT Controls
- No. of memos/messages
- Memory is full - OGM is playing - Pause
18. Outgoing Message (OGM) Button: Press to play/record an OGM.
19. Memo Button: Press to record memo messages.
20. Answer Function ON/OFF Indicator: Indicates whether answer function
is ON/OFF.
21. Answer Function ON/OFF Button: Press to activate or deactivate
answer function.
22. Battery Low Indicator: Lights when backup battery power is low.
23. Mailbox 3 Button: Press to activate functions for Mailbox 3.
24. Mailbox 4 Indicator: Lights to indicate the presence of message(s) and
blinks to indicate Mailbox 4 is active and ready to operate.
25. Message Display: Indicates the number of memos/messages received,
status of the system.
- Erasing ~
- Announce Only
26. Mailbox 4 Button: Press to activate functions for Mailbox 4.
27. Code Button: Press to set the 3-digit access code for remote operation.
28. Minute Button: Press to set minute during time setting or press to set
the third digit of the access code during code setting.
29. Skip Button: Press to skip messages. Press and hold down to turn
ON the BASE UNIT incoming call ringer sound.
30. Repeat Button: Press to repeat messages. Press and hold down to turn
OFF the BASE UNIT incoming call ringer sound.
31. Play Button: Press to play messages.
32. Volume Control Switch: Adjusts speaker volume.
33. Reset Button: Press to reset the system and clear all recordings.
34. Message ALERT: Switch ON to generate a "beep" sound every 18
seconds when new messages have been received.
35. Ring Select Switch: To select the number of rings before the Answering
System answers a call.
3R - System answers call on the third ring.
5R - System answers call on the fifth ring.
TS (TOLL Saver) - System answers on the third ring only if you
have new messages. Otherwise, the system will answer on the
fifth ring.
36. Announce Only / Incoming Message Switch:
ICM - System records the incoming messages.
ANNC - System plays your announcement and then hangs up
without recording messages.

15
ConnectingYour Phone
This section is a reference guide in connecting your cordless telephone for
proper operation.
1. Carefully remove your cordless telephone from its shipping carton. If
there is any visible damage, do not attempt to operate this equipment.
Return it to the place of purchase.
2. Check to be sure you have all items that come with this cordless telephone
system. You should have a HANDSET, BASE UNIT, AC ADAPTOR,
TELEPHONE LINE CORD, SHORT TELEPHONE LINE CORD, WALL
MOUNT BRACKET and OWNER'S MANUAL.
3. Install batteries which will be used as backup power for time stamp feature to
function in case of power failure.
A.Unscrew and open the Battery Cover located
on the bottom of the BASE UNIT.
B.Place 4 AAA size Batteries (1.5 volt) into the
compartment, paying attention to the polarity
shown in the compartment.
C.Close the Battery Cover and screw back.
4. Insert one plug of the telephone line cord into the house telephone jack and
the other end into the telephone line jack on the back of the BASE UNIT.
(If you have an older 4-prong telephone jack, you will need an RJ-11C
TELEPHONE JACK ADAPTOR. This adaptor is available at the same place
you purchased your telephone.)
AC ADAPTOR
TELEPHONE
LINE CORD SHORT TELEPHONE
LINE CORD
HANDSET
Getting Started
WALL MOUNT
BRACKETBASE UNIT

16
You are now ready to use your new
BellSouth Cordless Telephone.
Getting Started
5. Insert the small plug on the end of the AC ADAPTOR into the POWER-IN
connection jack on the back of the BASE UNIT.
6. Plug the AC ADAPTOR (output:12VAC, 500mA) into a 120V AC wall
outlet.
7. Set the date and time of the HANDSET and the BASE UNIT.
(For the HANDSET see page 33, for the BASE UNIT see page 37.)
8. Raise the antenna on the BASE UNIT for the best reception.
9. We recommend not placing this unit next to appliances. Doing so may
cause interference.
10. TONE/PULSE select switch:
A. If your home is equipped with a tone dialing system, set the TONE/PULSE
select switch to the TONE position.
B. If you have a rotary dialing system, set TONE/PULSE select switch to the
PULSE position.
C. If you are not sure which system you have, set the TONE/PULSE select
switch to the TONE position. Press the TALK button on the HANDSET
to get a dial tone, and press any button on the keypad except the zero. If the
dial tone continues, it means that you do not have tone dialing service.
Press the TALK button on the HANDSET to hang up. Set the TONE/
PULSE select switch to the PULSE mode and then try again.
11. Before initial use, charge the HANDSET for 12 hours.

17
Desk Mounting
One of the special features of your telephone is the unique design of the
MOUNTING BRACKET which can hold your phone at an angle of 30 and 60 when
desk mounting. There are three positions to choose from:
1. NORMAL POSITION (Mounting Bracket not required)
For Normal Position, as shown in Figure 1, place the BASE UNIT in any
desired but suitable location. To charge the batteries, place the HANDSET
in its charge cradle.
O
2. 30 POSITION (See Figure 2)
With the back of the BASE UNIT facing up, insert the hooks of the
MOUNTING BRACKET (marked "30 DESK MOUNT") into the matching
slots of the BASE UNIT (as shown in Figure 3). Then slide the MOUNTING
BRACKET into place as indicated by the arrow.
O
FIGURE 3
FIGURE 2
3. 60 POSITION (See Figure 4)
With the back of the BASE UNIT facing up, insert the hooks of the
MOUNTING BRACKET (marked "60 DESK MOUNT") into the matching
slots of the BASE UNIT (as shown in Figure 5). Then slide the MOUNTING
BRACKET into place as indicated by the arrow.
O
O
FIGURE 5
FIGURE 4
OO
FIGURE 1
Desk Mounting

18
Wall Mounting
You may choose to mount the BASE UNIT of your cordless telephone on a wall.
1.With the back of the BASE UNIT facing up, connect the SHORT TELEPHONE
LINE CORD to the telephone line jack.
2.Insert the SHORT TELEPHONE LINE CORD through the hole of the MOUNTING
BRACKET.
3.Insert the hooks of the MOUNTING BRACKET (marked "WALL MOUNT") into the
matching slots of the BASE UNIT (as shown below). Then slide the MOUNTING
BRACKET into place as indicated by the arrow. Plug the free end of the SHORT
TELEPHONE LINE CORD into the MODULAR WALL JACK.
4.Align the upper keyhole on the MOUNTING BRACKET with the upper STUD of
the wall plate, so that the opening end of the MOUNTING BRACKET matches the
lower stud, then pull the BASE UNIT down until securely seated.
MOUNTING
BRACKET BASE UNIT
Wall Mounting
TELEPHONE
LINE JACK
TELEPHONE
LINE CORD
30° / 60°
DESK MOUNT
SLOT
USE ONLY WITH CLASS 2
POWER SOURCE 12VAC 500mAPOWER SOURCE 12VAC 500mA
SELECT
RING
SELECT
RESET MESSAGE
ALERT
ICM ANNC
TS 5R
OFFPULSE 3R
ONTONE
WALL
PLATE
WALLPLATE
STUD

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Preparing for Use
Before you can use your cordless telephone, you must charge the HANDSET for at
least 12 hours. Failure to do so will require recharging of the battery pack more often.
1. Place the HANDSET on the BASE
UNIT for at least 12 hours.
2. After 12 hours, remove the
HANDSET from the BASE UNIT.
3. RAISE THE ANTENNA FOR BEST RECEPTION.
Before you can use your cordless telephone, you must charge the HANDSET for
12 hours. Failure to do so will require more frequent charging of the battery pack.
See page 47 for more information on the battery pack.
NOTE:
If you are far away from the BASE UNIT, the HANDSET
emits beep sound (every 5 seconds) and "OUT RANGE"
will appear to warn you that the background noise level is
too high for proper communication between HANDSET
and the BASE UNIT.
When you hear this sound, you should move closer to the
BASE UNIT to reduce the noise level. Otherwise, the call
will automatically cut off.
Cordless Telephone Operation
Turning the BASE UNIT Ringer ON/OFF
1. Press and hold down the SKIP button until a
confirmation "ON" is heard. The Ringer is activated. The
BASE UNIT will ring while receiving an incoming call.
2. Press and hold down the REPEAT button until a
confirmation "OFF" is heard. The Ringer is deactivated.
The BASE UNIT will not ring while receiving an incoming
call.

20
Minutes
Seconds
Call Timer Display
Receiving Calls
1. When the phone rings, lift the HANDSET
press the TALK button. The BASE
UNIT IN USE indicator will light up.
2. Start your conversation.
3. To end your conversation, either press
the TALK button or place the HANDSET
on the BASE UNIT. When the HANDSET is
placed on the BASE UNIT charge cradle,
the automatic STANDBY feature is then
activated.
NOTE: The Call Timer will start to count once you press the TALK button.
DELETE
FUNC.
DIAL
TALK
123
PLAY REPEAT ABC
MSG
DEF
SKIP
MEMO ANS. CONT
10 1+7
Cordless Telephone Operation
IMPORTANT
The AC ADAPTOR must always be plugged
into an electrical outlet.