Benchmark boilermate 2000 User manual

USER INSTRUCTIONS
BOILERMATE2000
FULLY INTEGRATED
THERMAL STORE
BOILERMATE2000
FULLY INTEGRATED
THERMAL STORE
In the interest of continuously improving the BoilerMate 2000 range. Gledhill
Water Storage Ltd reserve the right to modify the product without notice and
in these circumstances this booklet which is accurate at the time of printing
should be disregarded.
Gledhill Guarantees the water storage vessel and components for material
and construction faults for 2 years. This period is calculated from the date
of purchase.
WARNING
• There are no user adjustable parts inside the appliance. Tampering with
sealed components will invalidate warranty and could also damage the
appliance and make it unsafe to use.
• If it is known or suspected that a fault condition exists on the appliance it
must be corrected by a competent person.
• DON’T place any clothing or other combustible materials against or on top
of this appliance.
TM
benchmark
The code of practice for the installation,
commissioning & servicing of central heating systems

USER INSTRUCTIONS
WELCOME TO YOUR THERMAL
STORAGE SYSTEM
BOILERMATE 2000 - THE POWER
BEHINDYOUR DOMESTIC HOTWATER
AND CENTRAL HEATING
The hot water and central heating in your
home is provided by a high specification
storage system which will give you
many benefits. Simple to operate and
exceptionally efficient in operation, your
BoilerMate 2000 Thermal Store is probably
different to any water heating system
you have ever experienced before. This
booklet will explain why and how you can
get the most from it.
One of the most technologically advanced
water heating and storage systems
available, your Gledhill BoilerMate 2000 is
designed to fulfil four basic needs :
1. Provide rapid heat up of your
property whenever you switch your
heating on
2. Supply heating and hot water more
efficiently than conventional systems
3. Provide hot water to every tap
that has not deteriorated in storage
tanks
4. Provide, where possible, a dry loft
Page 2

BOILERMATE USER INSTRUCTIONS
USER INSTRUCTIONS
Page 3
1. DELIVER LOTS OF HOT WATER AT
GOOD PRESSURES WHENEVER YOU
NEED IT
2. PROVIDE RAPID HEAT UP OF YOUR
PROPERTYWHENEVERYOU SWITCH
YOUR HEATING ON
3. SUPPLY HEATING AND HOT WATER
MORE CHEAPLY THAN
CONVENTIONAL SYSTEMS
Your Thermal Storage System is
designed to provide all the hot water
you are likely to need under normal
circumstances, and deliver that hot
water at a pressure comparable with
your cold water mains. That means you
can enjoy excellent showers without
the need for a separate pump, or fill a
bath with hot water in minutes.
The highly efficient Thermal Storage
System also means that your central
heating will warm your house far more
rapidly than a conventional system,with
all your radiators reaching their efficient
heating level in just a few minutes.
Your Thermal Storage System will
ensure that your boiler operates more
efficiently by eliminating unnecessary
firing and costly use of fuel.
Because your boiler will operate in
concert with the Gledhill BoilerMate
2000, it remains in the ‘on’ position
24 hours a day, 7 days a week, but
fires only when needed to maintain
the optimum temperature within your
efficient Gledhill Thermal Store. The
boiler must be left at its maximum
temperature setting for the system
to operate efficiently.

USER INSTRUCTIONS
Page 4
Traditional System
4. PROVIDING HOTWATERTHAT HAS
NOT DETERIORATED IN STORAGE
TANKS,TO EVERY TAP
Your central heating still works on a
timer which is fitted to your Thermal
Store and thermostats control your room
temperatures.
Hot water will be available any time you
need it when the system is switched on,
summer and winter. But instead of your
boiler operation determining when you
get hot water and heating, your needs
for hot water and heating will determine
when your boiler operates.
The BoilerMate 2000 is connected directly
to the cold mains and, therefore, even the
hot supply is pure potable water every
time.

BOILERMATE USER INSTRUCTIONS
USER INSTRUCTIONS
Page 5
WHAT IS A THERMAL STORE ? The Gledhill Thermal Store is the heart
and brain of your central heating
system.It stores hot water at a constant
temperature and incorporates a highly
efficient plate heat exchanger which
heats the hot water for all your domestic
needs. The Thermal Store is superbly
insulated and so the hot water stored
has a very low heat loss. It also
incorporates an intelligent sensor which
determines when the temperature
drops below a pre-set level required
for optimum efficiency. When that
temperature drop is detected, the
Thermal Store instructs your domestic
boiler to fire, generating the additional
hot water needed to top up the
store temperature. When the required
temperature is reached,the boiler stops
firing, until the next time it is required.
The system operates most efficiently
if the boiler is always left on, with
the boiler thermostat always at
its maximum setting - even in
summer. This is because the intelligent
electronics within the Thermal Store
control the system temperature
automatically, based on demand. Your
system should, generally, be left ‘on’ at
all times. If you are away for a short
period, the room thermostat can be
set to a low level just to prevent frost
damage to your domestic pipework
systems.
WHY IS THE BOILER CONSTANTLY
SWITCHED TO THE ‘ON’ POSITION

USER INSTRUCTIONS
Page 6
HOW DOES THE SYSTEM DELIVER
WATER AT HIGH PRESSURE
The water to the taps and showers in
your home is delivered at high pressure
because it uses the mains pressure of
your cold water supply. The BoilerMate
2000 is connected to the mains system
and the water passes through a highly
efficient heat exchanger to raise its
temperature before it travels to your
taps and showers.
Because it is so efficient, both high flow
rates and high pressures are available
to give the best performance for both
baths and showers.
Water cisterns are required for the
traditional domestic hot water system,
and are generally located in the loft, to
give a better ‘head’ of water. In most
cases,the higher the cistern,the greater
the pressure.
Because the Gledhill system uses the
pressure from your cold water mains,
these cisterns are not required, which
removes any worries about freezing
or contamination of the cold water
system from insects, dust, birds etc and
leaves more space for storage should
you decide to use it.
Depending on the height of your
airing cupboard it occasionally may
be necessary to position the small
expansion tank within the loft space
e.g. in bungalows.
WHY ARE THERE NO WATER CISTERNS
IN THE LOFT ?

BOILERMATE USER INSTRUCTIONS
USER INSTRUCTIONS
Page 7
CONTROLLING YOUR BOILERMATE
2000
Your BoilerMate 2000 is a highly advanced
T h e r m a l S t o r a g e Sy s t e m w h i c h
incorporates the latest in microprocessor
technology to monitior your system
automatically and ensure it operates
at maximum efficiency. This includes
periodically‘spinning’the heating pump to
prevent seizing during prolonged unused
heating periods.
In normal circumstances, you should only
be required to adjust the time clock on
yourThermal Store,to suit your needs,and
the instructions for this are described in
detail on the label fitted to the appliance.
If your hot water or heating system should
fail to operate satisfactorily, you will need
to call a service engineer, who can then
contact Gledhill Technical Department for
any advice he may need or operate the
‘SWITCH’ option which is fitted to your
BoilerMate 2000. [See ‘Switch’ at the back
of this booklet]
As detailed previously, the Thermal Store
controls the temperature of the system.
In order to ensure your system operates at
its most efficient the boiler thermostat
should always be left at maximum.
* If you wish to draw a considerable
quantity of hot water you will get an
enhanced performance from your thermal
store by setting your time clock to bring
the heating on 20 minutes earlier.

USER INSTRUCTIONS
USING THE UNIQUE ‘SWITCH’
EMERGENCY ELECTRICAL BACK-UP
SYSTEM
Your BoilerMate 2000 is fitted with
Gledhill’s unique ‘SWITCH’ emergency
electrical back-up system. You have an
instant failsafe should your boiler cease to
operate.The‘SWITCH’system will be clearly
displayed on the front of your Thermal
Store Appliance.
In the event of a boiler failure follow
the instructions left by the boiler
manufacturer. If you are unable to restore
heating and hot water activate the‘Switch’
and call the boiler service engineer.
‘SWITCH’ technology simply and instantly
introduces an electric heating source
within the Thermal Store to ensure that
your hot water and heating continue to
operate until you can have your boiler
repaired. Care should be taken when
Page 8
RESETTING THE HEATING
PROGRAMME CLOCK
Hot water is not time controlled and is
available at all times, but you control the
time your central heating switches on and
off with the timer on your Gledhill
Thermal Store. Separate instructions for
this will have been left for you by the
installation engineer, or you can refer to
the instructions on the label on the front
of the appliance.

BOILERMATE USER INSTRUCTIONS
USER INSTRUCTIONS
your BoilerMate 2000 is operating
under ‘SWITCH’ conditions as the hot
water temperature will be higher than
in its normal operating condition.
Operation of ‘SWITCH’ is simple, just click
to position 1 if you need hot water only
or position 2 for hot water and heating
and turn back to position zero once your
boiler is repaired.
‘SWITCH’ is only designed for emergency
use and you will need to call a service
engineer once you have operated
‘SWITCH’.
GET TO KNOW HOW SWITCH WORKS
BEFORE AN EMERGENCY ARISES!
We recommend that you familiarise
yourself with how SWITCH works as soon
as possible by following these simple
steps:
1. Click SWITCH to position 2 - hot water
and heating
2. Check that the radiators are hot
3. Run a bath - this will help to use up
all the hot water already stored in the
system
4. Click SWITCH to position 1 - hot water
only
5. Wait one hour, SWITCH will re-heat the
water
6. After one hour, run another bath - if
the water is hot, then SWITCH has
successfully heated the hot water
7. Click SWITCH back to position O.
8. Your heating and hot water will now
return to their normal operation.
Page 9
USER INSTRUCTIONS
Page 4
Traditional System
4. PROVIDING HOTWATERTHAT HAS
NOT DETERIORATED IN STORAGE
TANKS,TO EVERY TAP
Your central heating still works on a
timer which is fitted to your Thermal
Store and thermostats control your room
temperatures.
Hot water will be available any time you
need it when the system is switched on,
summer and winter. But instead of your
boiler operation determining when you
get hot water and heating, your needs
for hot water and heating will determine
when your boiler operates.
The BoilerMate 2000 is connected directly
to the cold mains and, therefore, even the
hot supply is pure potable water every
time.
BOILERMATE USER INSTRUCTIONS
USER INSTRUCTIONS
your BoilerMate 2000 is operating
under ‘SWITCH’ conditions as the hot
water temperature will be higher than
in its normal operating condition.
Operation of ‘SWITCH’ is simple, just click
to position 1 if you need hot water only
or position 2 for hot water and heating
and turn back to position zero once your
boiler is repaired.
‘SWITCH’ is only designed for emergency
use and you will need to call a service
engineer once you have operated
‘SWITCH’.
GET TO KNOW HOW SWITCH WORKS
BEFORE AN EMERGENCY ARISES!
We recommend that you familiarise
yourself with how SWITCH works as soon
as possible by following these simple
steps:
1. Click SWITCH to position 2 - hot water
and heating
2. Check that the radiators are hot
3. Run a bath - this will help to use up
all the hot water already stored in the
system
4. Click SWITCH to position 1 - hot water
only
5. Wait one hour, SWITCH will re-heat the
water
6. After one hour, run another bath - if
the water is hot, then SWITCH has
successfully heated the hot water
7. Click SWITCH back to position O.
8. Your heating and hot water will now
return to their normal operation.
Page 9