BenQ DVY32 User manual

DVY32
Video Conference Camera
User Manual

Disclaimer
BenQ Corporation makes no representations or warranties, either expressed or
implied, with respect to the contents of this document. BenQ Corporation reserves the
right to revise this publication and to make changes from time to time in the contents
thereof without obligation to notify any person of such revision or changes.
Copyright
Copyright 2021 BenQ Corporation. All rights reserved. No part of this publication may
be reproduced, transmitted, transcribed, stored in a retrieval system or translated into
any language or computer language, in any form or by any means, electronic, mechanical,
magnetic, optical, chemical, manual or otherwise, without the prior written permission
of BenQ Corporation.

Table of Contents
Important notices ................................................................ 4
Application instructions ................................................................. 4
Electric safety.................................................................................... 4
Transport caution............................................................................ 4
Careful installation........................................................................... 4
Magnetic Interference..................................................................... 4
Do not disassemble discretionarily ............................................. 4
Package contents ................................................................. 5
Features.................................................................................. 6
Installation instructions ...................................................... 7
Product interface ............................................................................. 7
Camera operation ........................................................................... 8
Interface instruction........................................................................ 8
Using the privacy cover.................................................................. 9
Application instructions ................................................... 10
Remote control............................................................................. 10
Menu settings................................................................................. 11
Appendix A: The Optional Wall Mount ....................... 19
Installing the wall mount ............................................................. 20
Appendix B: The Optional Display Mount................... 22
Installing the display mount on a display.................................. 23
Installing the display mount on a display with a VESA
mount ................................................................................................... 25
Product information.......................................................... 27
Specifications ................................................................................. 27
Dimensions .................................................................................... 29
Maintenance and troubleshooting.................................. 30
Maintenance................................................................................... 30
Troubleshooting............................................................................ 30
12/9/21

Important notices4
Important notices
This manual briefly introduces the camera functions, installation, and operations. Please
read carefully before application.
Application instructions
To prevent damages to this camera or any products connected to it, this product can
only be used within the specified range:
1. Do not expose the camera to rain or moisture.
2. This product contains no parts which can be maintained by users themselves. Any
damage caused by dismantling the product by user without permission is not
covered by warranty.
3. To prevent an electric shock, do not disassemble the camera; only qualified
technicians can perform installation and maintenance.
4. Do not use under conditions that exceed the limited temperature, humidity or
power supply specifications.
5. When cleaning the camera lens, please wipe it with a dry soft cloth. When the
product is heavily soiled, please wipe it gently with a neutral detergent. Do not use
strong or corrosive cleaning agents to avoid scratching the lens and affecting the
image quality.
Electric safety
This product must be installed in strict compliance with local electrical safety standards.
Tr a n s p o r t c a u t i o n
Avoid heavy pressure, severe vibration, soaking damage to the product in transportation,
storage, and installation.
Careful installation
1. The camera body is made of organic material, please do keep away from corrosive
liquid, gas, or solid material.
2. Do not rotate the camera head violently, otherwise it may cause mechanical failure;
3. This product should be placed on a stable desktop or other horizontal surface. Do
not install the product obliquely, otherwise it may display inclined image.
4. Ensure there are no obstacles within rotation range of the holder.
5. Do not power on before completing installation.
Magnetic Interference
Electromagnetic fields at specific frequencies may affect the video image. This product is
Class A. It may cause radio interference in household application. Appropriate measure is
required.
Do not disassemble discretionarily
We are not responsible for any damage caused by unauthorized disassembling.

Package contents 5
Package contents
Open the sales package and check the contents. If any item is missing or damaged, please
contact your dealer immediately.
Camera
Remote control
USB cable
Privacy Cover
Quick start guide
• Before discarding the package, check that you haven't left any accessories inside the box.
• Dispose of packaging materials wisely. You can recycle the cardboard carton. Consider storing
the package (if possible) for future transport of the display.
• Do not leave plastic bags within reach of young children or babies.

Features6
Features
This product is a new 4K ePTZ video conference camera. It is built with AI functions,
which can automatically frame all people in the meeting and center them in the scene. It
also has ideal functions and superior performance, adopting advanced ISP processing
algorithms so as to provide vivid images with evenly clear brightness, strong color
layering, high resolution, and fantastic color rendition. The camera is easy and convenient
to install and maintain, as well as being stable and reliable.
• Ultra HD 4K Resolution: It employs a 1/2.8 inch high-quality CMOS sensor; supports
4K; provides 4K@ 30fps (MJPG or H.264) video resolution at most; and provides clear
video and vivid expressions and movements. At the same time, it is compatible with
1080p and 720p resolution.
• EPTZ: EPTZ and 5X digital Zoom
• Auto framing: With an excellent facial detection algorithm, automatically adjust the
zoom level according to the number of people in the meeting as well as centering them
within the frame thereby allowing all the people in the meeting to be shown in the
screen.
• Optimized imaging: Clear images even in dim lighting.
• Built-in omnidirectional microphone: Includes 2 built-in omnidirectional microphones,
(all-round omnidirectional microphones). Features a noise suppression algorithm that
ensures your voice will be perfect. The effective omnidirectional microphone range is
up to 8 meters.
• Multiple video encoding formats: Support H.264, H.265, MJPEG, YUV video encoding
which enables the video to play more fluidly.
• Easy to use: No need to download drivers; just plug and play via USB 3.0.
• Multiple installations: Standard equipped with mold clamp. Easy to install on any devices.
• Dual stream output: The USB 3.0 port support main stream and sub-stream output at
the same time.
• Wide variety of applications: Can be used for personal video conferencing, enterprise
video conferencing, unified collaboration and more.

Installation instructions 7
Installation instructions
Product interface
2 3 5 6 11 74 8
No. Name
Omni-Directional microphones for audio input
LED for indicating when the camera is activated
Lens (fixed focus)
IR sensor for remote control
Screw hole for tripod
Mounting and locating hole
Flexible clip/base
USB 3.0 output interface
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8

Installation instructions8
Camera operation
1. Fix the product on top of the display, place it directly on a desktop, or install it on a
tripod or mount.
2. The tilt angle of the camera mount should be less than 85 degrees.
3. Connect the camera via the USB cable to the display, video conference terminal, or
other USB input device, log in the video conference software, and select a video
device to have image output.
Interface instruction
The interface illustration is as shown below.
If you want to adjust the camera parameters in a third-party software, go to SETUP > Image
Style and select Custom mode to enable image adjustments in the third-party software. Refer
to Setup on page 13 for more information.
85°
USB3.0 Interface

Installation instructions 9
Using the privacy cover
1. Flip up the cap of the privacy cover.
2. Lean the privacy cover slightly forward on the front of the camera and make sure
that the cap is lined up with the camera lens.
3. Push the privacy cover onto the top side of the camera to make sure that the indent
on the cover fits properly on the camera.
4. To use, flip the cap down to cover the lens.
Once the privacy cover is installed on the camera, do not attempt to shift it to the right or left.
This may scratch the surface of the camera. To move the cover’s position, remove it from the
camera and re-install it in the correct position.

Application instructions10
Application instructions
Remote control Remote Control Indicator LED
Lights up anytime a button is pressed.
Disable Camera Key
Disables/Enables video from the camera.
Arrow Keys
• Allows you to navigate and select items in the
OSD settings menu.
• Pans and/or tilts the view of the camera when
zoomed in on a scene.
Preset Camera View Keys 1 / 2 / 3
• Press a key to have the camera switch to the view
that has been preset for the respective key.
• Press and hold any of the keys for 2 seconds to
set that the current camera view as the preset
view for that key.
Zoom In/Out Key
Press to zoom in or out on a specific scene
Mute Key
Mutes/Unmutes the microphone on the camera.
Menu Key
Opens or closes the camera’s OSD settings menu.
OK Key
Confirms any selection made in the camera’s OSD
settings menu.
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Application instructions 11
Menu settings
Main Menu
Press the menu key on the remote control to display the camera’s OSD settings menu,
and then use the arrow and OK keys to navigate and select submenus or items.
The sections below will detail the available settings in each submenu.

Application instructions12
Preset
Setting Descriptions
Set Sets the current zoom in/out position as preset setup.
Select a value from 1 -10.
Call Recalls the preset position.
Select a value from 1 -10.

Application instructions 13
Setup
Setting Descriptions
Auto Framing
• Enables the facial detection algorithm automatically adjust
the zoom level according to the number of people in the
meeting as well as centering them within the frame.
The options include: ON / OFF
• When set to ON you can also set the level of sensitivity
of the algorithm.
Image Style
Changes the look of the image to preset styles.
The options include: BenQ Color (Default) / Low Light
Source / Zoom Optimized / Custom.
OSD Flip-H
Flips the OSD menu if the image is not presented in a
mirrored orientation.
The options include: ON / OFF
Dual Stream
Enables/Disables a second image stream for a second
application.
The options include: ON / OFF
USB Mode Sets the mode for the camera’s USB interface.
The options include: ISOC / BULK

Application instructions14
Exposure:
Setting Descriptions
Mode
Configures the exposure to preset modes based on the
settings listed below.
The options include: Auto / Manual / SAE / Bright.
EV
Enables/Disables the exposure value for the image (only
available in Auto mode).
The options include: ON / OFF
BLC
Activates a backlight for the image (only available in Auto
mode).
The options include: ON / OFF
Flicker
Selects the amount of flicker for the image (only available in
Auto, SAE, or Bright mode).
The options include: ON / OFF / 50Hz / 60Hz
Gain Limit
Adjusts the gain limit for the image (only available in Auto
or Bright mode).
Select a value from 1 to 15 (by intervals of 1)
DRC
(Dynamic Range
Correction)
Adjusts the amount of correction for the ratio between the
darkest and brightest parts of an image (only available in
Auto mode).
The options include: Close or a value from 1 - 8 (by
intervals of 1).
Shutter
Adjusts the shutter speed for the camera (only available in
Manual or SAE mode).
Select a value from 1/30 to 1/10000
Gain
Adjusts the gain value for the camera (only available in
Manual or SAE mode).
Select a value from 1 to 15 (by intervals of 1).

Application instructions 15
Color:
Name Descriptions
WB Mode
Configures the white balance setting to preset modes
based on the settings listed below.
The options include: Auto / Manual / One Push / VAR
RG Tuning
Adjusts the amount of red in the image (only available in
Auto or Manual mode).
Select a value from -10 to 10 (by intervals of 1).
BG Tuning
Adjusts the amount of blue in the image (only available in
Auto or Manual mode).
Select a value from -10 to 10 (by intervals of 1).
Saturation Adjusts the amount of color saturation in the image.
Select a value from 0 to 50 (by intervals of 1).
Hue Adjusts the hue level in the image.
Select a value from 0 to 8 (by intervals of 1).
AWB Sensitivity
Selects the level of sensitivity for the auto white balance
feature (only available in Auto mode).
The options include: High / Middle / Low
Color Temp
Adjusts the color temperature value for the image (only
available in VAR mode).
Select a value from 2400K to 7100K (by intervals of 100).

Application instructions16
Image:
Name Descriptions
Brightness Adjusts the brightness level for the image.
Select a value from 0 - 100 (by intervals of 1).
Contrast
Adjusts the contrast level (the difference between dark and
light colors) for the image.
Select a value from 0 - 100 (by intervals of 1).
Sharpness
Adjusts the sharpness level (the distinctness between
different tones or colors) for the image.
Select a value from 0 - 15 (by intervals of 1).
Flip-H Flips the image horizontally.
The options include: ON / OFF
Flip-V Flips the image vertically.
The options include: ON / OFF
B&W Mode Toggles the image between color or black and white.
The options include: Color / Black/White
Gamma Adjusts the tone luminance.
The options include: Default / 0.34 / 0.39 / 0.47 / 0.50
Low-Light Mode Enables/Disables low-light mode.
The options include: Close / Open

Application instructions 17
Noise Reduction:
Name Descriptions
NR-2D
Disables or adjusts the level of 2D noise reduction.
The options include: OFF or a value from 1 to 7 (by
intervals of 1).
NR-3D
Disables or adjusts the level of 3D noise reduction.
The options include: OFF or a value from 1 to 8 (by
intervals of 1).

Application instructions18
Version
This menu displays the version number for the camera.
Restore Default
Select YES for this option and press OK to restore the camera’s settings to their default
values.

Appendix A: The Optional Wall Mount 19
Appendix A: The Optional Wall Mount
If you purchase an optional wall mount, first open the package and check the contents. If
any item is missing or damaged, please contact your dealer immediately.
Mount
1/4-20 screw (for Camera)
Bracket stopper
M6 screw anchor x 4
Nut and washer x 4
• Before discarding the package, check that you haven't left any accessories inside the box.
• Dispose of packaging materials wisely. You can recycle the cardboard carton. Consider storing
the package (if possible) for future transport of the display.
• Do not leave plastic bags within reach of young children or babies.

Appendix A: The Optional Wall Mount20
Installing the wall mount
To install the wall mount:
1. Choose the location on the wall for the mount and then mark the four screw anchor
installation points on the wall.
2. Install the four screw anchors into the wall at the marked points.
3. Install the mount onto the screw anchors.
4. Install the bracket stopper onto the top side of the wall mount.
The screw holes on the mount for the measure 100mm x 50mm.
100mm
50mm
4
2
3
1