BenQ G Series User manual

LCD Monitor
User Manual
Stylish Monitor with Eye Care Technology | G Series

2
Copyright
Copyright © 2021 by BenQ Corporation. All rights reserved. No part of this publication may
be reproduced, transmitted, transcribed, stored in a retrieval system or translated into any
language or computer language, in any form or by any means, electronic, mechanical, magnetic,
optical, chemical, manual or otherwise, without the prior written permission of BenQ
Corporation.
Disclaimer
BenQ Corporation makes no representations or warranties, either expressed or implied, with
respect to the contents hereof and specifically disclaims any warranties, merchantability or
fitness for any particular purpose. Further, BenQ Corporation reserves the right to revise this
publication and to make changes from time to time in the contents hereof without obligation of
BenQ Corporation to notify any person of such revision or changes.
The performance of flicker-free may be affected by external factors such as poor cable quality,
unstable power supply, signal interference, or poor grounding, and not limited to the above
mentioned external factors. (Applicable for flicker-free models only.)
BenQ ecoFACTS
BenQ has been dedicated to the design and development of greener product as part of its
aspiration to realize the ideal of the "Bringing Enjoyment 'N Quality to Life" corporate vision
with the ultimate goal to achieve a low-carbon society. Besides meeting international regulatory
requirement and standards pertaining to environmental management, BenQ has spared no
efforts in pushing our initiatives further to incorporate life cycle design in the aspects of
material selection, manufacturing, packaging, transportation, using and disposal of the products.
BenQ ecoFACTS label lists key eco-friendly design highlights of each product, hoping to ensure
that consumers make informed green choices at purchase. Check out BenQ's CSR Website at
http://csr.BenQ.com/ for more details on BenQ's environmental commitments and
achievements.

3
Product support
This document aims to provide the most updated and accurate information to customers, and
thus all contents may be modified from time to time without prior notice. Please visit the
website for the latest version of this document and other product information. Available files
vary by model.
1. Make sure your computer is connected to the Internet.
2. Visit the local website from Support.BenQ.com. The website layout and content may vary
by region/country.
• User manual and related document
• Drivers and applications
• (EU only) Dismantled information: Available on the user manual download page. This document is
provided based on Regulation (EU) 2019/2021 to repair or recycle your product. Always contact
the local customer service for servicing within the warranty period. If you wish to repair an
out-of-warranty product, you are recommended to go to a qualified service personnel and obtain
repair parts from BenQ to ensure compatibility. Do not disassemble the product unless you are
aware of the consequences. If you cannot find the dismantled information on your product,
contact the local customer service for assistance.
EPREL Registration Number:
GW2485TC: 755728
GW2485TE: 755747
GW2785TC: 755732
GW2785TE: 755749

4
Q&A index
Start with the topics that you are interested in.
Setup
Useful tools to enhance efficiency
Menus and accessories
Maintenance and product support
How to set up the monitor and turn it on?
Safety precautions 5
How to assemble your monitor hardware 15
How to adjust the monitor viewing angle?
Viewing angle adjustment 23
How to wall mount the monitor?
Using the monitor wall mounting kit (purchased separately) 24
How to use the built-in microphone?
Working with the built-in microphone 34
How to connect two ore more monitors to have more screen
space?
Connecting multiple monitors via MST (Multi-Stream Transport) 35
How to use the OSD menu?
Basic menu operation 32
Navigating the main menu 37
How to clean the monitor?
Care and cleaning 6
How to keep the monitor not in use for a long time?
How to detach the stand and the base 19
Care and cleaning 6
I need more support.
Product support 3
Servicing 6

5
Safety precautions
Power safety
• The AC plug isolates this equipment from the AC supply.
• The power supply cord serves as a power disconnect device for pluggable equipment. The
socket outlet should be installed near the equipment and be easily accessible.
• This product should be operated from the type of power indicated on the marked label. If you
are not sure of the type of power available, consult your dealer or local power company.
• The Class I pluggable equipment Type A must be connected to protective earth.
• An approved power cord greater or equal to H03VV-F or H05VV-F, 2G or 3G, 0.75mm2must
be used.
• Use only the power cord provided by BenQ. Never use a power cord that appears to be
damaged or frayed.
For Germany only:
• (If the weight of the product is less than or equal to 3 kg) An approved power cord greater or
equal to H03VV-F, 3G, 0.75mm2must be used.
• (If the weight of the product is more than 3 kg) An approved power cord greater or equal to
H05VV-F or H05RR-F, 3G, 0.75mm2must be used.
• (If a remote control is provided) RISK OF EXPLOSION IF BATTERY IS REPLACED BY AN
INCORRECT TYPE. DISPOSE OF USED BATTERIES ACCORDING TO THE
INSTRUCTIONS.
For models with adapter:
• Use only the power adapter supplied with your LCD Monitor. Use of another type of power
adapter will result in malfunction and/or danger.
• Allow adequate ventilation around the adapter when using it to operate the device or charge
the battery. Do not cover the power adapter with paper or other objects that will reduce
cooling. Do not use the power adapter while it is inside a carrying case.
• Connect the power adapter to a proper power source.
• Do not attempt to service the power adapter. There are no service parts inside. Replace the
unit if it is damaged or exposed to excess moisture.
Please follow these safety instructions for best performance, and long life for your monitor.
10-90% 0-3000m0-40°C 10-60% 0-12000m-20-60°C

6
Care and cleaning
• Do not place the monitor face down on the floor or a desk surface directly. Otherwise,
scratches on the panel surface may occur.
• The equipment is to be secured to the building structure before operation.
• (For models that support wall or ceiling mounting)
• Install your monitor and monitor mounting kit on a wall with flat surface.
• Ensure that the wall material and the standard wall mount bracket (purchased separately) are
stable enough to support the weight of the monitor.
• Turn off the monitor and the power before disconnecting the cables from the LCD monitor.
• Always unplug the product from the power outlet before cleaning. Clean the LCD monitor
surface with a lint-free, non-abrasive cloth. Avoid using any liquid, aerosol or glass cleaners.
• Slots and openings on the back or top of the cabinet are for ventilation. They must not be
blocked or covered. Your monitor should never be placed near or over a radiator or heat
sources, or in a built-in installation unless proper ventilation is provided.
• Do not place heavy loads on the monitor to avoid possible personal injury or damage to the
monitor.
• Consider keeping the box and packaging in storage for use in the future when you may need
to transport the monitor.
• Refer to the product label for information on power rating, manufacture date, and
identification markings.
Servicing
• Do not attempt to service this product yourself, as opening or removing covers may expose
you to dangerous voltages or other risks. If any of the above mentioned misuse or other
accident such as dropping or mishandling occurs, contact qualified service personnel for
servicing.
• Contact your place of purchase or visit the local website from Support.BenQ.com for more
support.
Caution
• The monitor should be 50 ~ 70 cm (20 ~ 28 inches) away from your eyes.
• Looking at the screen for an extended period of time causes eye fatigue and may deteriorate
your eyesight. Rest your eyes for 5 ~ 10 minutes for every 1 hour of product use.
• Reduce your eye strain by focusing on objects far way.
• Frequent blinking and eye exercise help keep your eyes from drying out.

7
Typographics
In this document, the steps needed to reach a menu may be shown in condensed form, for
example: Menu > System > Information.
Icon / Symbol Item Meaning
Warning Information mainly to prevent the damage to components,
data, or personal injury caused by misuse and improper
operation or behavior.
Tip Useful information for completing a task.
Note Supplementary information.

8
Table of Contents
Copyright ......................................................................................................................................2
Product support ...........................................................................................................................3
Q&A index ....................................................................................................................................4
Power safety................................................................................................................................................ 5
Care and cleaning....................................................................................................................................... 6
Servicing........................................................................................................................................................ 6
Caution......................................................................................................................................................... 6
Typographics ............................................................................................................................................... 7
Getting started .......................................................................................................................... 10
Getting to know your monitor ............................................................................................. 12
Front view.................................................................................................................................................. 12
Back view ................................................................................................................................................... 12
Connections .............................................................................................................................................. 13
Power delivery of USB-C™ ports on your monitor ....................................................................... 14
How to assemble your monitor hardware ........................................................................ 15
How to detach the stand and the base ............................................................................................... 19
Adjusting the monitor height ................................................................................................................ 21
Rotating the monitor .............................................................................................................................. 22
Viewing angle adjustment ....................................................................................................................... 23
Using the monitor wall mounting kit (purchased separately) ........................................................ 24
Getting the most from your BenQ monitor ...................................................................... 25
Downloading the LCD Monitor driver files from the Internet..................................................... 25
How to install the monitor on a new computer .............................................................................. 26
How to upgrade the monitor on an existing computer ................................................................. 27
How to install on Windows 10 system .............................................................................................. 28
How to install on Windows 8 (8.1) system .......................................................................................29
How to install on Windows 7 system ................................................................................................ 30
How to adjust your monitor ................................................................................................. 31
The control panel..................................................................................................................................... 31
Basic menu operation ............................................................................................................................. 32
Customizing the hot keys....................................................................................................................... 33
Adjusting display mode ........................................................................................................................... 33
Choosing an appropriate picture mode.............................................................................................. 34
Adjusting screen brightness automatically (Bright Intelligence, selected models only) ........... 34
Enabling color vision accessibility (Color Weakness).................................................................. 34
Working with the built-in microphone............................................................................................... 34
Charging the connected device via USB-C™ port .......................................................................... 35
Connecting multiple monitors via MST (Multi-Stream Transport) .............................................. 35
Navigating the main menu ...................................................................................................... 37

Input menu ...............................................................................................................................................38
Learning menu .......................................................................................................................................39
Mode menu ..............................................................................................................................................41
Eye Care menu .......................................................................................................................................43
Color menu ..............................................................................................................................................45
Audio menu .............................................................................................................................................47
Custom menu .........................................................................................................................................49
System menu ...........................................................................................................................................51
Troubleshooting ........................................................................................................................55
Frequently asked questions (FAQ)....................................................................................................... 55
Need more help?...................................................................................................................................... 58
7/26/21
G85T-EM-V1

10 Getting started
Getting started
When unpacking please check you have the following items. If any are missing or damaged,
please contact the place of purchase for a replacement.
BenQ LCD Monitor
Monitor Stand
Monitor Base
Quick Start Guide
Safety Instructions
Regulatory Statements
Quick Start Guide
Safety
Instructions
Regulatory
Statements

11Getting started
Power Cord
(Supplied item may differ by model or
region.)
Video Cable: HDMI
Video Cable: USB-C™
(Optional accessory)
The length of USB-C™ cable should be less
than 1 meter to make the connection easy.
• Available accessories and the pictures shown here may differ from the actual contents and the product supplied
for your region. And the package contents may subject to change without prior notice. For cables that are not
supplied with your product, you can purchase them separately.
• Consider keeping the box and packaging in storage for use in the future when you may need to transport the
monitor. The fitted foam packing is ideal for protecting the monitor during transport.
Always keep the product and accessories out of reach of small children.

12 Getting to know your monitor
Getting to know your monitor
Front view
Back view
1. Light sensor (available for models with
Bright Intelligence)
2. Built-in microphone
3. Control buttons
4. Power button
5. Power LED indicator
6. MIC LED indicator (See page 35 for
details.)
4/531 2
6
7. Headphone jack
8. HDMI socket
9. DisplayPort socket
10. USB-C™ port (for signal transmission
and power delivery up to 60W)
11. DisplayPort output socket (for
Multi-Stream Transport, MST)
12. Kensington lock slot
13. AC power input jack
87109 11
13
12
• Above diagram may vary depending on the model.
• Picture may differ from product supplied for your region.

13Getting to know your monitor
Connections
The following connection illustrations are for your reference only. For cables that are not
supplied with your product, you can purchase them separately.
For detailed connection methods, see page 17.
PC / Notebook
Speakers /
Headphone

14 Getting to know your monitor
Power delivery of USB-C™ ports on your monitor
With the power delivery function, your monitor helps supply power to the connected
USB-C™ devices. Available power varies by port. Make sure the devices are connected to the
appropriate ports to be activated properly with sufficient power.
• A connected device needs to be equipped with a USB-C™ connector that supports charging
function via USB power delivery.
• The connected device can be charged via USB-C™ port even when the monitor is in power
saving mode.(*)
• The USB power delivery is up to 60W. If the connected device requires more than 60W for
operation or for boot up (when the battery is drained), use the original power adapter that
came with the device.
• The information is based on the standard testing criteria and is provided for reference. The
compatibility is not guaranteed as the user environments vary. If a separately purchased
USB-C™ cable is used, make sure the cable is certified by USB-IF and is full-featured, with
power delivery and video / audio / data transfer functions.
GW2485TC / GW2485TE / GW2785TC / GW2785TE
USB-C™ Power Delivery
5V / 3A
9V / 3A
12V / 3A
15V / 3A
20V / 3A
*: Charging via USB-C™ in monitor power saving mode is available when the USB-C power delivery function is
enabled. Go to System > USB-C Charging 60W and select ON.

15How to assemble your monitor hardware
How to assemble your monitor hardware
• If the computer is turned on you must turn it off before continuing.
• Do not plug-in or turn-on the power to the monitor until instructed to do so.
• The illustrations in this document are for your reference only and may look different from the appearance of
the product.
• Avoid finger pressure on the screen surface.
1. Attach the monitor base.
Please be careful to prevent damage to the monitor. Placing the screen surface on an object like a stapler or a
mouse will crack the glass or damage the LCD substrate voiding your warranty. Sliding or scraping the monitor
around on your desk will scratch or damage the monitor surround and controls.
Protect the monitor and screen by clearing a flat open
area on your desk and placing a soft item like the
monitor packaging bag on the desk for padding.
Gently lay the screen face down on a flat clean padded
surface.
Attach the monitor stand to the monitor base as
illustrated.
Tighten the thumbscrew on the bottom of the monitor
base as illustrated.
2
1

16 How to assemble your monitor hardware
Orient and align the stand arm with the monitor ( ),
push them together until they click and lock into place
().
Gently attempt to pull them back apart to check that
they have properly engaged.
Carefully lift the monitor, turn it over and place it
upright on its stand on a flat even surface.
You might want to adjust the monitor stand height. See
Adjusting the monitor height on page 21 for more
information.
Your monitor is an edge-to-edge monitor and should be
handled with care. Avoid finger pressure on the screen
surface. Adjust the screen angle by placing your hands on the
top and on the bottom of the monitor as illustrated.
You should position the monitor and angle the screen to
minimize unwanted reflections from other light sources.
1
2
1
2

17How to assemble your monitor hardware
2. Connect the PC video cable
The video cables included in your package and the socket illustrations on the right may vary depending on the
product supplied for your region.
• Connect the plug of the HDMI cable to the HDMI port on the monitor. Connect the other end of
the cable to the HDMI port of a digital output device.
• Connect the plug of the DP cable to the monitor video socket. Connect the other end of the
cable to the computer video socket.
• Connect the plug of the supplied USB-C™ cable to the USB-C™ port on the monitor. Connect
the other end of the cable to the USB-C™ port of a laptop. It allows signal, audio, and data
transmission from the laptop to the monitor.
Tighten all finger screws to prevent the plugs from accidently falling out during use.
3. Connect the headphone.
You may connect headphones to the headphone jack
found on the rear of the monitor.
or or

18 How to assemble your monitor hardware
4. Connect the power cable to the monitor.
Pass the cable through the cable management hole on
the stand arm first.
Plug one end of the power cord into the socket labelled
on the rear of the monitor. Do not connect the
other end to a power outlet just yet.
5. Connect-to and turn-on the power.
Plug the other end of the power cord into a power
outlet and turn it on.
Picture may differ from product supplied for your region.
Turn on the monitor by pressing the power button on
the monitor.
Turn on the computer too, and select an input source
by the OSD control keys. The displayed input icons vary
depending on the available video inputs of the purchased
model.
Follow the instructions in Getting the most from your
BenQ monitor on page 25 to install the monitor
software.
To extend the service life of the product, we recommend
that you use your computer's power management function.

19How to assemble your monitor hardware
How to detach the stand and the base
1. Prepare the monitor and area.
Turn off the monitor and the power before unplugging
the power cable. Turn off the computer before
unplugging the monitor signal cable.
Gently lift the display up and extend the stand to the
maximum extended position.
Protect the monitor and screen by clearing a flat open
area on your desk and placing a soft item like a towel on
the desk for padding, before laying the screen face down
on a flat clean padded surface.
Please be careful to prevent damage to the monitor. Placing
the screen surface on an object like a stapler or a mouse will
crack the glass or damage the LCD substrate voiding your
warranty. Sliding or scraping the monitor around on your
desk will scratch or damage the monitor surround and
controls.
2. Remove the monitor stand.
While pressing and holding the quick release button
( ), detach the stand from the monitor ( and
).
3. Remove the monitor base.
Release the thumbscrew on the bottom of the monitor
base.
1
2
3
1
3
2
Release button
2
1

20 How to assemble your monitor hardware
And then detach the base from the stand.