BenQ MD SERIES User manual

MD Series
LCD Monitor
User Manual

2
Copyright
Copyright © 2015 by BenQ Corporation. All rights reserved. No part of this publication may
be reproduced, transmitted, transcribed, stored in a retrieval system or translated into any
language or computer language, in any form or by any means, electronic, mechanical, magnetic,
optical, chemical, manual or otherwise, without the prior written permission of BenQ
Corporation.
Disclaimer
BenQ Corporation makes no representations or warranties, either expressed or implied, with
respect to the contents hereof and specifically disclaims any warranties, merchantability or
fitness for any particular purpose. Further, BenQ Corporation reserves the right to revise this
publication and to make changes from time to time in the contents hereof without obligation of
BenQ Corporation to notify any person of such revision or changes.
BenQ ecoFACTS
BenQ has been dedicated to the design and development of greener product as part of its
aspiration to realize the ideal of the "Bringing Enjoyment 'N Quality to Life" corporate vision
with the ultimate goal to achieve a low-carbon society. Besides meeting international regulatory
requirement and standards pertaining to environmental management, BenQ has spared no
efforts in pushing our initiatives further to incorporate life cycle design in the aspects of
material selection, manufacturing, packaging, transportation, using and disposal of the products.
BenQ ecoFACTS label lists key eco-friendly design highlights of each product, hoping to ensure
that consumers make informed green choices at purchase. Check out BenQ's CSR Website at
http://csr.BenQ.com/ for more details on BenQ's environmental commitments and
achievements.

3
Notice for this monitor
•This product is not used in relation to nuclear, biological or chemical weapons, or missiles
capable of delivering these weapons.
•This product has been adjusted specifically for use in the region to which it was originally
shipped. If the product is used outside the region, it may not operate as specified in the
specifications.
•This product may not be covered by warranty for uses other than those described in this
manual.
•The specifications noted in this manual are only applicable for power cords and signal cables
specified by us.
•As it takes about 30 minutes for the performance of electrical parts to stabilize, adjust the
monitor 30 minutes or more after the monitor power has been turned on.
•In order to suppress the luminosity change by long-term use and to maintain the stable
luminosity, use of a monitor in lower brightness is recommended.
•When the screen image is changed after displaying the same image for extended periods of
time, an afterimage may appear. Use the screen saver or timer to avoid displaying the same
image for extended periods of time.
•The screen may have defective pixels. These pixels may appear as slightly light or dark area on
the screen or may appear spontaneously. This is due to the characteristics of the panel itself,
and is not a malfunction of the product.
•Over a long period of use, because of the physical characteristics of the liquid crystal display,
such “stuck” pixels may appear spontaneously. These problems are not a malfunction.
•The backlight of the LCD panel has a fixed life span. When the screen becomes dark or begins
to flicker, please contact your dealer.
•Some people may experience discomfort (such as eye strain, fatigue, or nausea) while watching
video images. BenQ recommends that all viewers take regular breaks while watching video
images. The length and frequency of necessary breaks will vary from person to person. You
must decide what works best. If you experience any discomfort, you should stop watching the
video images until the discomfort ends; consult a doctor if necessary.

4
Important safety instructions
Warning and caution
Warning
Caution
•To prevent the risk of electric shock, make sure power cord is unplugged from wall socket. To
fully disengage the power to the unit, please disconnect the power cord from the AC outlet.
Do not remove cover (or back). No user serviceable parts inside. Refer servicing to qualified
service personnel. The AC outlet shall be readily available and accessible.
•To avoid the risk of electric shock, this equipment must only be connected to a supply main
with protective earth.
Important power cord information
Please use the power cord provided with this display. If a power cord is not supplied with this
equipment, please contact your supplier. For all other cases, please use a power cord that
matches the AC voltage of the power outlet and has been approved by and complies with the
safety standard of your particular country. When you use this monitor in North America, you
should use a North America Hospital Grade power cord.
Caution
•Grounding reliability can only be achieved when the equipment is connected to an equivalent
receptacle marked “Hospital Only” or “Hospital Grade”.
•This device is intended to be used (1) outside the “patient vicinity” area or (2) within the
“patient vicinity” to the patient such as consulting rooms.
•That SIP/SOPs need to be connected properly and that any unused SIP/SOPs shall not be
accessible for the patient to contact in the patient area after the monitor is integrated into a
medical system.
•Suggested text for the notice indication complies with this standard: This Class B digital
apparatus complies with Canadian ICES-003. In a domestic environment this product may
cause radio interference in which case the user may be required to take adequate measure.
•To prevent electric shock, please do not remove cover or any internal components. Refer to a
qualified technician for service.
•Unplug the monitor from the power outlet before cleaning.
To prevent fire or shock hazards, do not expose this unit to rain or moisture.
Also, do not use this unit’s polarized plug with an extension cord receptacle or
other outlets unless the prongs can be fully inserted.
Refrain from opening the cabinet as there are high voltage components inside.
Refer servicing to qualified service personnel.

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•Please follow the national guidelines for unit disposal.
•This product cannot be used for a life-support system.
•The unit is for exclusive interconnection with IEC 60XXX certified equipment outside of
patient environment and IEC 60601-1 certified equipment inside the patient environment.
•This device complies with EN60601-1. To minimize the interference from other equipment, a
minimum 0.5 meters distance shall be kept form other potential electromagnetic sources,
such as the Cell Phone.
•The MD210G with a maximum resolution of 1600 x 1200 (landscape mode) or 1200 x 1600
(portrait mode) pixels is intended for reviewing medical imaging. The inputs include DVI-D or
DisplayPort connectors for use with any Plug and Play graphics cards.
•The MD310C/MD310G with a maximum resolution of 2048 x 1536 (landscape mode) or
1536 x 2048 (portrait mode) pixels are intended for reviewing medical imaging. The inputs
include DVI-D (dual link) or DisplayPort connectors for use with any Plug and Play graphics
cards.
•To reduce the inadvertent hazards, DO NOT lift up the monitor by holding the base of the
monitor.
•To have the best performance of this product, it's recommended to replace the panel after it
has been used for 3 years.
Warning
•Do not touch a damaged LCD panel directly with bare hands. The liquid crystal which leaks
from the panel is poisonous if it enters the eyes or mouth.
•Do not leave the LCD screen facing the sun as it can damage the LCD screen. Take care when
you place the unit by a window.
•Do not push or scratch the LCD monitor’s screen. Do not place a heavy object on the LCD
monitor’s screen. This may cause the screen to lose uniformity of clarity, color, or brightness.
•If the unit is used in a cold place, a residual image may appear on the screen. This is not a
malfunction. When the monitor becomes warm, the screen returns to normal.
•If a still picture is displayed for a long time, a residual image may appear. The residual image will
eventually disappear.
•Avoid keeping a static picture on this monitor, or it may cause a “screen burn-in” (image
retention).
•“Screen burn-in” (image retention) is not covered under warranty.
•The screen and the cabinet become warm during operation. This is not a malfunction.
•The LCD monitor becomes hot when it’s working, please do not touch the panel and plastic
enclosure over 10 seconds, and do not touch the mental enclosure on the back of the LCD
monitor over 1 second.
•No open or modification of this equipment is allowed. Refer all servicing to qualified service
personnel.

6
Explanation of graphic symbols
Indicates that uninsulated voltage within the unit may have sufficient magnitude
to cause electric shock. Therefore, it is dangerous to make any kind of contact
with any part inside this unit.
Indicates the need for the user to consult the instructions for use for
important cautionary information such as warnings and precautions that
cannot, for a variety of reasons, be presented on the medical device itself.
Indicates the need for the user to consult the instructions for use.
Indicates the manufacturing date.
Indicates the manufacturer.
Indicates the authorized representative in the European community.
Indicates the device’s serial number.
Indicates the range of humidity to which the medical device can be safely
exposed when being stored.
Indicates the temperature limits to which the medical device can be safely
exposed when being stored.
Indicates the range of atmospheric pressure to which the medical device can
be safely exposed when being stored.
Protective earth terminal marked.
Indicates the equipotential earth ground.
10%
80%
-20°C
+60°C
200hPa
1060hPa

7
When operating the display with a 240V AC power source in Europe, use the power cord
provided with the monitor. In the UK, a BS approved power cord with a moulded plug has a
Black (five Amps) fuse installed for use with this equipment. If a power cord is not supplied with
this equipment please contact your supplier.
When operating the display with a 240V AC power source in Australia, use the power cord
provided with the monitor. If a power cord is not supplied with this equipment please contact
your supplier.
For all other cases, use a power cord that matches the AC voltage of the power outlet and has
been approved by and complies with the safety standard of your particular country.
Main switch ON.
Main switch OFF.
DC input.
AC input.
Supplementary information.
Useful information for completing a task.
Information mainly to prevent the damage to components, data, or personal
injury caused by misuse and improper operation or behavior.

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Table of Contents
Copyright ......................................................................................................................................2
Notice for this monitor .............................................................................................................3
Important safety instructions ....................................................................................................4
Warning and caution ................................................................................................................................. 4
Explanation of graphic symbols............................................................................................................... 6
Introduction ............................................................................................................................... 10
Features...................................................................................................................................................... 10
Intended use.............................................................................................................................................. 10
Classification.............................................................................................................................................. 10
CE Doc....................................................................................................................................................... 11
Getting started .......................................................................................................................... 12
Package content........................................................................................................................................ 12
Getting to know your monitor ............................................................................................. 14
Front view.................................................................................................................................................. 14
Back view ................................................................................................................................................... 14
Connections .............................................................................................................................................. 15
How to assemble your monitor hardware ........................................................................ 16
OSD controls ............................................................................................................................ 20
The control panel..................................................................................................................................... 20
Locking and unlocking the OSD control keys ................................................................................... 21
Changing a Preset mode..................................................................................................................... 21
Adjusting Brightness............................................................................................................................. 21
Adjusting Gamma to view DICOM images..................................................................................... 21
Using User Profile ................................................................................................................................ 22
Navigating the main menu ...................................................................................................... 23
Preset mode menu ............................................................................................................................... 25
Display menu ........................................................................................................................................... 28
Color menu (available for color displays only) ................................................................................ 31
Image menu (available for models with VGA inputs only) ........................................................... 32
Geometry menu .................................................................................................................................... 33
Setup menu .............................................................................................................................................. 34
System menu .......................................................................................................................................... 37
Troubleshooting ....................................................................................................................... 39
Recommended use ................................................................................................................... 41
Cleaning ...................................................................................................................................... 43
Symbol information .................................................................................................................. 44

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Product information .................................................................................................................45
Specifications - MD210G ........................................................................................................................ 45
Specifications - MD310G ........................................................................................................................47
Specifications - MD310C ........................................................................................................................49
Display mode .............................................................................................................................................51
Dimensions ................................................................................................................................................53
Regulatory statements .............................................................................................................54
FCC Information....................................................................................................................................... 54
EMC Information...................................................................................................................................... 54

10 Introduction
Introduction
Thank you for purchasing BenQ displays. Please read this manual carefully for proper use. Keep
this user manual in a safe place for easy reference when needed.
In this user manual the steps needed to reach a menu are shown in condensed form, for
example: Display > Brightness.
Features
•20.1-inches (MD210G) and 2 megapixel resolution support (Portrait: 1200 x 1600 dots)
•21.3-inches (MD310C / MD310G) and 3 megapixel resolution support (Portrait: 1536 x 2048
dots)
•These displays come with out unique built-in luminance stablizing function, which provides
stable luminance for a long period of time.
•DisplayPort support (applicable to 8-bit or 10-bit, not applicable to audio signals)
•MD310C / MD310G has a dual-link DVI port. It delivers fast, smooth, and fine display of both
motion pictures and still images. To take advantage of dual-link features, use the supplied
DVI-D Dual Link cable.
•Long life LED backlight LCD panel.
Intended use
The MD series displays are intended to be used in displaying and viewing digital images
(excluding digital mammography) for review and analysis by trained medical practitioners. These
devices cannot be used in digital mammography and life-support system. These devices are
designed for exclusive interconnection with IEC60601-1-1 certified equipment.
To guarantee the display performance as specified, it must only be used for in conjunction with
BenQ approved graphic cards.
Equipment connected to the analog or digital interfaces must comply with the respective IEC
standards (e.g. IEC 60950-1 or data processing equipment and IEC 60601-1 for medical
equipment). Furthermore all configurations shall comply with the current version of the
standard for SYSTEMS IEC 60601-1 everybody who connects additional equipment to the signal
input part or signal output part configure a medical system, and is therefore responsible that
the system complies with current version of the requirements of the system standard
IEC60601-1 doubt, consult the technical service department or your local representative.
Classification
•Type of protection against electric shock: Class 1
•The degree of protection against electric shock: No Applied Part.
•The degree of protection against the ingress of water: IPX0
• For MD210G, a graphic card that supports 1600 x 1200 or 1200 x 1600 is required.
• For MD301C / MD310G, a graphic card that supports 2048 x 1536 or 1536 x 2048 is required.

11Introduction
•The mode of operation: Continuous Operation
The equipment is not suitable for use in the presence of a flammable anesthetic mixture with air
or with oxygen or nitrous oxide: Not AP or APG Category.
CE Doc
Declaration of conformity
This device complies with the requirements set out in the Council Directives on the
harmonization of the Laws of Member States concerning Medical Device Directive 93/42/EEC
as amended by 2007/47/EC with the compliance of conformity assessment Annex VII to be
self-declaration, the Restriction of The Use of Certain Hazardous Substances in Electrical And
Electronic Equipment Directive (2011/65/EU), Turkish EEE and ErP Directive, Commission
Regulation (EC) No 1275/2008 implementing Directive 2005/32/EC of the European Parliament
and of the Council with regard to ecodesign requirements for standby and off mode electric
power consumption of electrical and electronic household and office equipment, and the
Directive 2009/125/EC of the European parliament and of the council establishing a framework
for the setting of ecodesign requirements for energy-related products.

12 Getting started
Getting started
Package content
When unpacking please check you have the following items. If any are missing or damaged,
please contact the place of purchase for a replacement.
BenQ LCD Monitor
Quick Start Guide
CD-ROM
Power Cord
(Picture may differ from product supplied
for your region.)
VGA Cable
(Optional accessory for models with VGA
inputs)
DVI-D Cable
(Dual link DVI-D cable for MD310C /
MD310G only)

13Getting started
DisplayPort Cable
(for MD310C / MD310G only)
USB Cable
Factory Calibration Report
• Available accessories and the pictures shown here may differ from the actual contents and the product supplied
for your region. And the package contents may subject to change without prior notice. For cables that are not
supplied with your product, you can purchase them separately.
• For the latest information about the accessories and the compatible graphics board, refer to the BenQ website:
www.BenQ.com.
• Consider keeping the box and packaging in storage for use in the future when you may need to transport the
monitor. The fitted foam packing is ideal for protecting the monitor during transport.
• Use an approved power cord only:
- In the US market: US approved hospital grade power cable.
- In the European market: The power cable shall be complied with the safety standards of your country.
• Always keep the product and accessories out of reach of small children.

14 Getting to know your monitor
Getting to know your monitor
Front view
Back view
1. Ambient light sensor
2. Front sensor
3. ECO sensor
4. Control buttons
5. Power button
3
4
5
1
2
6. Power switch
7. AC power input jack
8. DVI-D socket
9. DisplayPort socket
10. VGA socket (MD210G only)
11. USB port (downstream)
12. USB port (upstream)
13. Kensington lock slot
14. Cable management hole
• Above diagram may vary depending on the model.
• Picture may differ from the product supplied for your region.
7
8
6
14
9
11
12
13
10

15Getting to know your monitor
Connections
The following connection illustrations are for your reference only. For cables that are not
supplied with your product, you can purchase them separately.
For detailed connection methods, see page 17.
(MD210G only)

16 How to assemble your monitor hardware
How to assemble your monitor hardware
• If the computer is turned on you must turn it off before continuing.
Do not plug-in or turn-on the power to the monitor until instructed to do so.
• The following illustrations are for your reference only. The location and available input and output jacks may
vary depending on the purchased model.
This monitor has the integrated front sensor. Do not touch the integrated front sensor or apply any stress to it
while carrying the monitor.
1. Rotate the monitor.
Gently lift the monitor, turn it over and place it upright
on its stand on a flat even surface.
Extend the monitor to the maximum extended position.
Then tilt the monitor. And rotate the monitor 90
degrees clockwise as illustrated.
You should position the monitor and angle the screen to
minimize the unwanted reflections from other light sources.
2. Adjust the monitor height.
To adjust the monitor height, hold both the left and the
right sides of the monitor to lower the monitor or lift it
up to the desired height.
90

17How to assemble your monitor hardware
3. Connect the PC video cable.
Do not use both DVI-D cable and VGA cable on the same
PC. The only case in which both cables can be used is if they
are connected to two different PCs with appropriate video
systems.
To Connect the VGA Cable (selected models only)
Connect the plug of the VGA cable (at the end without
the ferrite filter) to the monitor video socket. Connect
the other end of the cable (at the end with ferrite filter)
to the computer video socket.
(MD210G only)
To Connect the DVI-D Cable
Connect the plug of the DVI-D cable (at the end without
the ferrite filter) to the monitor video socket. Connect
the other end of the cable (at the end with the ferrite
filter) to the computer video socket.
Tighten all finger screws to prevent the plugs from
accidently falling out during use.
To Connect the DP Cable
Connect the plug of the DP cable to the monitor video
socket. Connect the other end of the cable to the
computer video socket.
The video cables included in your package and the socket
illustrations on the right may vary depending on the product
supplied for your region.
4. Connect USB devices.
Connect the USB cable between the PC and the
monitor (via the upstream USB port at the back). This
upstream USB port transmits data between the PC and
the USB devices connected to the monitor.
TVOUT
PDIF-OUT
SDIF-OUT

18 How to assemble your monitor hardware
Connect USB devices via other USB ports
(downstream) on the monitor. These downstream USB
ports transmit data between connected USB devices
and the upstream port.
See picture on the right.
5. Connect the power cable to the monitor.
Plug one end of the power cord into the socket labelled
on the rear of the monitor. Do not connect the
other end to a power outlet just yet.
6. Organize the cables.
7. Connect-to and turn-on the power.
Plug the other end of the power cord into a power
outlet and turn it on.
Picture may differ from product supplied for your region.

19How to assemble your monitor hardware
Switch the power switch next to the AC power input
jack to ON.
Turn on the monitor by pressing the power button on
the monitor.
To extend the service life of the product, we recommend
that you use your computer's power management function.

20 OSD controls
OSD controls
The control panel
All OSD (On Screen Display) menus can be accessed by the control keys.
No. Name Description
1. ENTER •Enters sub menus.
•Selects menu items.
•This is the hot key for User Profile. Press to select a user
profile. See User Profile on page 37 for more information.
2. •For Left/Decrease adjustment.
•(MD310G only) This is the hot key for TSPM. Press to
enable/disable the TSPM function. See TSPM on page 36 for
more information.
3. •For UP/Increase adjustment.
•This is the hot key for Input. Press to select an input source.
4. MENU •Activates the main menu.
•Returns to the previous menu.
5. Power Turns the power on or off.
12345
• The hot keys only operate while the main menu is not currently displaying. Hot key displays will disappear after
a few seconds of no key activity.
•IfTSPM is set to On, the screen is not displayed properly.