BenQ M2700HD User manual

Welcome
LCD Monitor
User Manual
M2700HD

Copyright
Copyright © 2009 by BenQ Corporation. All rights reserved. No part of this publication may be
reproduced, transmitted, transcribed, stored in a retrieval system or translated into any language
or computer language, in any form or by any means, electronic, mechanical, magnetic, optical,
chemical, manual or otherwise, without the prior written permission of BenQ Corporation.
Disclaimer
BenQ Corporation makes no representations or warranties, either expressed or implied, with
respect to the contents hereof and specifically disclaims any warranties, merchantability or fitness
for any particular purpose. Further, BenQ Corporation reserves the right to revise this publication
and to make changes from time to time in the contents hereof without obligation of BenQ
Corporation to notify any person of such revision or changes.
Please follow these safety instructions for best performance,
and long life for your monitor.
Power Safety
•The AC plug isolates this equipment from the AC supply.
•The power supply cord serves as a power disconnect device for pluggable equipment. The
socket outlet should be installed near the equipment and be easily accessible.
•This product should be operated from the type of power indicated on the marked label. If you
are not sure of the type of power available, consult your dealer or local power company.
•An approved power cord greater or equal to H03VV-F or H05VV-F, 2G or 3G, 0.75mm2 must
be used.
Care And Cleaning
•Cleaning. Always unplug your monitor from the wall outlet before cleaning. Clean the LCD
monitor surface with a lint-free, non-abrasive cloth. Avoid using any liquid, aerosol or glass
cleaners.
•Slots and openings on the back or top of the cabinet are for ventilation. They must not be
blocked or covered. Your monitor should never be placed near or over a radiator or heat
source, or in a built-in installation unless proper ventilation is provided.
•Never push objects or spill liquid of any kind into this product.
Servicing
•Do not attempt to service this product yourself, as opening or removing covers may expose
you to dangerous voltages or other risks. If any of the above mentioned misuse or other
accident such as dropping or mishandling occurs, contact qualified service personnel for
servicing.

Table of Contents
Copyright .......................................................................................................................... 2
Disclaimer ......................................................................................................................... 2
Getting started .................................................................................................................. 4
Getting to know your monitor ........................................................................................ 6
Front view ........................................................................................................................................6
Back view .........................................................................................................................................6
Getting to know the remote control ............................................................................... 7
Front view ........................................................................................................................................7
Installing the battery ........................................................................................................................8
How to assemble your monitor hardware ...................................................................... 9
Getting the most from your BenQ monitor ................................................................. 15
How to install the monitor on a new computer ..........................................................................16
How to upgrade the monitor on an existing computer ..............................................................17
How to install on Windows 7 system (selected models only) ....................................................18
How to install on Windows Vista systems ...................................................................................19
How to install on Windows XP system ........................................................................................20
Picture optimization ...................................................................................................... 21
How to adjust your monitor .......................................................................................... 22
The control panel ..........................................................................................................................22
Hot key mode ................................................................................................................................23
Main menu mode ..........................................................................................................................24
Troubleshooting ............................................................................................................. 38
Frequently asked questions (FAQ) ...............................................................................................38
Need more help? ............................................................................................................................40

4 Getting started
1. Getting started
When unpacking please check you have the following items. If any are missing or damaged, please
contact the place of purchase for a replacement.
BenQ LCD Monitor
Quick Start Guide
CD-ROM
Remote Control
Power Cord
(Picture may differ from product
supplied for your region.)
Video Cable: D-Sub
Audio Cable

5Getting started
Consider keeping the box and packaging in storage for use in the future when you may need to transport
the monitor. The fitted foam packing is ideal for protecting the monitor during transport.
USB Cable
Video Cable: DVI-D
(Optional accessory for models with
DVI inputs, sold separately)
Video Cable: HDMI
(Optional accessory for models with
HDMI inputs, sold separately)
Video Cable: Component
(Optional accessory for models with
Component inputs, sold separately)
Video Cable: Composite
(Optional accessory for models with
Composite inputs, sold separately)
Video Cable: S-Video
(Optional accessory for models with
S-Video inputs, sold separately)
Audio Cable: S/PDIF (optical fiber cable
with Toslink connector)
(Optional accessory for models with
S/PDIF inputs, sold separately)

6 Getting to know your monitor
2. Getting to know your monitor
Front view
Back view
Above diagram may vary depending on the model.
1. Control buttons
2. Power button
3. Remote control sensor
4. Speakers
5. Headphone jack
6. USB port x 2 (downstream;
connecting to USB devices)
7. AC Power Input jack ( )
8. Line In and Line Out ( )
9. S/PDIF socket ( )
10.Cable clip
11.Audio input jacks ( )
12.Composite and S-Video input
sockets ( )
13.HDMI socket x 2 ( / )
14.DVI-D socket ( )
15.D-Sub socket ( )
16.Component input sockets ( )
17.USB port x 1 (upstream; connecting
to the PC)
18.USB port x 2 (downstream;
connecting to USB devices)
19.Lock switch
4
3
2
1
5
6
718
17
16
15
14
19
10
13
12
1198

7Getting to know the remote control
3. Getting to know the remote control
Front view
OSD = On Screen Display.
1. Power button Turns the power on or off.
2. Audio mode button Switches to different audio modes.
3. Mute button Mutes the volume.
4. Navigation buttons Adjusts settings or moves to different sub menus.
5. Menu button Activates OSD main menu and return to the previous menu.
6. Senseye mode button Switches to different Senseye modes.
7. Aspect button Adjusts aspect ratio.
8. Color button Adjusts color.
9. Brightness button Adjusts the balance between light and dark shades.
10.Input source button Switches between different video signals that may be connected to
your monitor.
11.Volume up button Increases the volume.
12.Volume down button Decreases the volume.
13.Enter button Enters sub menu and select items.
14.Exit button Exit OSD.
15.Auto adjustment on/off button Adjusts vertical position, phase, horizontal position and pixel clock
automatically.
16.Contrast button Adjusts the degree of difference between darkness and lightness.
1
2
3
5
6
7
8
9
10
11
12
13
14
15
16
4

8 Getting to know the remote control
Installing the battery
1. Turn over the remote control. Press the latch at the
bottom of the remote control to the right, and while
holding the latch, pull the battery holder out.
2. Place a 3V Lithium cell battery purchased separately
onto the battery holder properly. Make sure that the
positive terminal (+) faces upward.
3. Push the battery holder back to the remote control.
The remote control is ready to use now.
1
2
CR2025CR2025
CR2025CR2025

9How to assemble your monitor hardware
4. How to assemble your monitor hardware
If the computer is turned on you must turn it off before continuing.
Do not plug-in or turn-on the power to the monitor until instructed to do so.
1. Unpack the monitor.
Carefully lift the monitor, turn it over and place it upright
on its stand on a flat even surface.
Please be careful to prevent damage to the monitor.
Placing the screen surface on an object like a stapler or a
mouse will crack the glass or damage the LCD substrate
voiding your warranty. Sliding or scraping the monitor
around on your desk will scratch or damage the monitor
surround and controls.
Always move or angle the monitor by holding both left
and right sides (Figure I), or the top of the screen and the
monitor stand (Figure II).
Holding the bottom of the screen (Figure III) is prohibited
as the bottom of the screen may be damaged.
I
II
III

10 How to assemble your monitor hardware
You should position the monitor and angle the screen to
minimize unwanted reflections from other light sources.
2. Connect the video cable.
To Connect the D-Sub Cable
Connect the plug of the D-Sub cable (at the end without
the ferrite filter) to the monitor video socket. Connect the
other end of the cable (at the end with the ferrite filter) to
the computer video socket.
Tighten all finger screws to prevent the plugs from
accidently falling out during use.
To Connect the DVI-D Cable
Connect the plug of the DVI-D cable (at the end without
the ferrite filter) to the monitor video socket. Connect the
other end of the cable (at the end with the ferrite filter) to
the computer video socket.
Tighten all finger screws to prevent the plugs from
accidently falling out during use.
To Connect the HDMI Cable
Connect the plug of the HDMI cable to one of the two
HDMI ports on the monitor.
Connect the other end of the cable to the HDMI port of a
digital output device.
-5
O
~ +20
O

11How to assemble your monitor hardware
To Connect the Component Cable
Connect the plugs of the Component cable to the
Component video inputs on the monitor. The plugs are in
green, blue, and red respectively. Ensure that the colors of
the plugs and the terminals match when making the
connection.
Connect the other end of the cable to the Component
ports of the video output device.
Connect the corresponding audio output of your output
device to the AUDIO input terminals (L2/R2) on the
monitor using a suitable audio cable (or use the
Composite cable). The plugs used for audio transmission
are in white and red. Make sure that the colors of the
Audio plugs and the terminals match when making the
connection.
Connect the other end of the Audio cable to the Audio
ports of the video output device.
To Connect the Composite Cable
Connect the yellow plug of the Composite cable to the
Composite video input on the monitor.
Connect the other end of the cable to the Composite port
of the video output device.
Connect the corresponding audio output of your output
device to the AUDIO input terminals (L1/R1) on the
monitor using the white and red plugs of the Composite
cable. Make sure that the colors of the Audio plugs and the
terminals match when making the connection.
Connect the other end of the Audio cable to the Audio
ports of the video output device.
To Connect the S-Video Cable
Connect the plug of the S-Video cable to the S-Video
video input on the monitor.
Connect the other end of the cable to the S-Video port of
the video output device.
Connect the corresponding audio output of your output
device to the AUDIO input terminals (L1/R1) on the
monitor using a suitable audio cable (or use the
Composite cable). The plugs used for audio transmission
are in white and red. Make sure that the colors of the
Audio plugs and the terminals match when making the
connection.
Connect the other end of the Audio cable to the Audio
ports of the video output device.
The video cable included in your package and the socket
illustrations on the right may vary depending on the LCD
model.

12 How to assemble your monitor hardware
3. Connect the audio cable.
To Input Audio Signals
Connect the provided audio cable between the socket on
the rear of the monitor (Line In) and your computer
audio outlet.
If the video source is Component, Composite, or S-Video,
see:
• To Connect the Component Cable on page 11
• To Connect the Composite Cable on page 11
• To Connect the S-Video Cable on page 11.
To Output Audio Signals
You are provided with the following options to output
audio from the monitor:
• You may connect headphones to the headphone jack
found on the left side of the monitor. See picture on the
right.
• You can use a suitable audio cable (usually purchased
separately or came with the audio device your monitor is
connecting to) to connect the S/PDIF socket on the
monitor to external speakers or headphones that are
S/PDIF compatible.
• If you prefer using external speakers, please also use
another audio cable (usually supplied with the speakers)
to connect the monitor (Line Out) to the input/Line In
jack of the speaker.
• Or you can output audio using the built-in speakers on
the monitor.
The output priority of the audio signals detected on your
monitor is headphone jack, S/PDIF socket, Line Out
socket, and the built-in speakers. In other words, the
audio cables connected to the audio output sockets on
the monitor determine the order of the audio output.
I
II
III
IV

13How to assemble your monitor hardware
4. Connect USB Devices.
I. Connect the USB cable between the PC and the monitor
(via the upstream USB port at the back). This upstream
USB port transmits data between the PC and the USB
devices connected to the monitor.
II. Connect USB devices via other USB ports
(downstream) on the monitor. These downstream USB
ports transmit data between connected USB devices and
the upstream port.
See picture on the right.
III. You can plug 2 more USB devices to the USB ports
(downstream) found on the left side of the monitor.
See picture on the right.
5. Connect the power cable to the monitor.
Plug one end of the power cord into the socket labelled
‘POWER IN’ on the rear of the monitor. Do not connect
the other end to a power outlet just yet.
6. Route the cables via the cable clip.
Release the cable retaining clip by squeezing the clip
inwards as illustrated.
TVOUT
PDIF-OUT
SDIF-OUT
I
II
III

14 How to assemble your monitor hardware
Position the cables together and re-insert the clip over
them to retain the cables neatly in place behind the
monitor stand.
7. Connect-to and turn-on the power.
Plug the other end of the power cord into a power outlet
and turn it on.
Picture may differ from product supplied for your region.
Turn on the monitor by pressing the power button on the
right of the monitor.
Turn on the computer too, and follow the instructions in
Section 5: Getting the most from your BenQ monitor
on page 15 to install the monitor software.

15Getting the most from your BenQ monitor
5. Getting the most from your BenQ monitor
To gain the most benefit from your new BenQ color LCD flat screen monitor, you should install
the custom BenQ LCD Monitor driver software as provided on the BenQ LCD Monitor CD-ROM.
The circumstances under which you connect and install your BenQ LCD Monitor will determine
which process you need to follow to successfully install the BenQ LCD Monitor driver software.
These circumstances relate to which version of Microsoft Windows you are using, and whether
you are connecting the monitor and installing the software onto a new computer (without existing
monitor driver software), or whether you are upgrading an existing installation (which already has
existing monitor driver software) with a newer monitor.
In either case however, the very next time you turn on your computer (after connecting the
monitor to your computer), Windows will automatically recognize the new (or different)
hardware, and will launch its Found New Hardware wizard.
Follow the wizard instructions until it asks you to select a monitor model. At that point, click the
Have Disk button, insert the BenQ LCD Monitor CD-ROM and select the appropriate monitor
model. Further details and step-by-step instructions for either an automatic (new) or upgrade
(existing) installation, see:
•How to install the monitor on a new computer on page 16.
•How to upgrade the monitor on an existing computer on page 17.
If you require a User Name and Password to login to your Windows computer, you must be logged on as
an Administrator or as a member of the Administrators group in order to install the monitor driver software.
Furthermore, if your computer is connected to a network which has security access requirements, network
policy settings may prevent you from installing software on your computer.

16 Getting the most from your BenQ monitor
How to install the monitor on a new computer
This instruction details the procedure for selecting and installing the BenQ LCD Monitor driver
software on a new computer which has never had a monitor driver installed before. This
instruction is only suitable for a computer which has never been used before, and for which the
BenQ LCD Monitor is the first ever monitor to be connected to it.
If you are adding the BenQ LCD Monitor to an existing computer that has already had another monitor
connected to it (and has monitor driver software installed), you should not be following these instructions.
You should instead be following the instructions for How to upgrade the monitor on an existing computer.
1. Follow the instructions in How to assemble your monitor hardware on page 9.
When Windows starts, it will automatically detect the new monitor and launch the Found New
Hardware Wizard. Follow the prompts until it displays the option to Install Hardware Device
Drivers.
2. Insert the BenQ LCD Monitor CD-ROM into a CD drive on the computer.
3. Check Search for a suitable driver for my device option, and click Next.
4. Check the option for CD-ROM drives (uncheck all others) and click Next.
5. Look to confirm that the wizard has selected the correct name of your monitor and click
Next.
6. Click Finish.
7. Restart the computer.

17Getting the most from your BenQ monitor
How to upgrade the monitor on an existing computer
This instruction details the procedure for manually updating the existing monitor driver software
on your Microsoft Windows computer. It is currently tested as compatible for Windows XP,
Windows Vista, and Windows 7 Operating System (OS).
The BenQ LCD Monitor driver for your model may well function perfectly with other versions of Windows,
however, as at the time of writing, BenQ has done no testing of this driver on other versions of Windows
and cannot guarantee its operation on those systems.
Installing monitor driver software involves selecting an appropriate information file (.inf) on the
BenQ LCD Monitor CD-ROM for the particular model monitor you have connected, and letting
Windows install the corresponding driver files from the CD. You need only steer it in the right
direction. Windows has an Upgrade Device Driver Wizard to automate the task and guide you
through the file selection and installation process.
See:
•How to install on Windows 7 system (selected models only) on page 18.
•How to install on Windows Vista systems on page 19.
•How to install on Windows XP system on page 20.

18 Getting the most from your BenQ monitor
How to install on Windows 7 system (selected models only)
1. Open Display Properties.
Go to Start, Control Panel, Hardware and Sound, Devices and Printers and right-click the
name of your monitor from the menu.
Alternatively, right-click the desktop and select Personalize, Display, Devices and Printers, and
right-click the name of your monitor from the menu.
2. Click the Hardware tab.
3. Click Generic PnP Monitor, and then the Properties button.
4. Click the Driver tab and the Update Driver button.
5. Insert the BenQ LCD Monitor CD-ROM into a CD drive on the computer.
6. In the Update Driver Software window, select the option Browse my computer for driver
software.
7. Click Browse and navigate to the following directory: d:\BenQ_LCD\Driver\ (where d is the
drive letter designator for the CD-ROM drive).
The drive letter for your CD drive may differ from the example above depending upon your system - it may
be 'D:' or 'E:' or 'F:' etc.
8. Select the correct folder name of your monitor from provided driver list, and click Next.
This will copy and install the appropriate monitor driver files to your computer.
9. Click Close.
You may be prompted to restart your computer after the driver update is complete.

19Getting the most from your BenQ monitor
How to install on Windows Vista systems
1. Open Display Settings.
Right-click the desktop and select Personalize from the popup menu.
Select Display Settings from the Personalize appearance and sounds window.
The Display Settings window will display.
2. Click the Advanced Settings button.
The Generic PnP Monitor Properties window will display.
3. Click the Monitor tab and the Properties button.
4. Click Continue in the prompted User Account Control window.
5. Click the Driver tab and the Update Driver button.
6. Insert the BenQ LCD Monitor CD-ROM into a CD drive on the computer.
7. In the Update Driver Software window, select the option Browse my computer for driver
software.
8. Click Browse and navigate to the following directory: d:\BenQ_LCD\Driver\ (where d is the
drive letter designator for the CD-ROM drive).
The drive letter for your CD drive may differ from the example above depending upon your system – it may
be ‘D:’ or ‘E:’ or ‘F:’ etc.
9. Select the correct folder name of your monitor from provided driver list, and click Next.
This will copy and install the appropriate monitor driver files to your computer.
10. Click Close.
You may be prompted to restart your computer after the driver update is complete.

20 Getting the most from your BenQ monitor
How to install on Windows XP system
1. Open Display Properties.
The quickest shortcut to Display Properties is through the Windows desktop.
Right-click the desktop and select Properties from the popup menu.
Alternatively, the Windows menu to Display Properties is located in Control Panel.
In Windows XP version, Control Panel is located directly under the main Start menu item.
The menu options displayed will depend upon which type of view is selected for your system.
•Under the Classic view, click Start, Control Panel, and Display.
•Under the Category view, click Start, Control Panel, Appearance and Themes, Change
the screen resolution.
The Display Properties window will display.
2. Click the Settings tab and the Advanced button.
The Advanced Display Properties window will display.
3. Click the Monitor tab and select the Plug and Play Monitor from the list.
If there is only one monitor in the list, it will already be selected for you.
4. Click the Properties button.
The Monitor Properties window will display.
If the driver provider is listed as BenQ, and the model matches that of your new monitor, the proper
drivers are already installed, and you need do nothing further. Cancel out of these property windows.
However, if BenQ is not listed as the manufacturer, or the correct model is not currently shown, you
will need to continue with these instructions.
5. Click the Driver tab and the Update Driver button.
The Hardware Update Wizard will display. Follow the wizard instructions noting the steps below:
6. Insert the BenQ LCD Monitor CD-ROM into a CD drive on the computer you attached the
monitor to.
7. Check the option Install from a list or specific location and click Next.
8. Check the option Search for the best driver in these locations and also check Search
removable media, then click Next.
Please wait while the wizard searches for drives and the BenQ LCD Monitor CD inserted in step 6.
When completes, the wizard should have found and selected the BenQ driver on the CD appropriate to
your monitor model.
9. Select (single-click) the correct name of your monitor from provided driver list on the CD,
and click the Next button.
This will copy and install the appropriate monitor driver files to your computer.
10. Click Finish.
This will close the wizard and return you to the Monitor Properties window.
11. Click Close, OK, and OK.
This will close the Display Properties windows. You may be prompted to restart your computer
after the driver update is complete.