BKI Mobile Merchandiser MM4 User manual

SS-OM-027.01 Revised 3/27/13
Mobile Merchandiser
MODELS MM4, MM
Installation & Operation Manual
Serial Numbers 122 05 and Higher

SS-OM-027.01 Revised 3/27/13
BKI LIMITED WARRANTY
2812 Grandview Dr. • Simpsonville, SC 29680 • USA
(864 963-3471 • Toll Free: (800 927-6887 • Fax: [phone]
WHAT IS COVERED This warranty covers defects in material and workmanship under normal use, and applies
only to the original purchaser providing that:
 T he equipment has not been accidentally or intentionally damaged, altered or misused;
 The equipment is properly installed, adjusted, operated and maintained in accordance
with national and local codes, and in accordance with the installation and operating
instructions provided with this product.
 The serial number rating plate affixed to the equipment has not been defaced or
removed.
WHO IS COVERED This warranty is extended to the original purchaser and applies only to
equipment purchased for use in the U.S.A.
COVERAGE PERIOD  Warranty claims must be received in writing by BKI within one (1) year from
date of installation or within one (1) year and three (3) months from data of
shipment from the factory, whichever comes first.
 COB Models: One (1) Year limited parts and labor.
 COM Models: Two (2) Year limited parts and labor. COM convection ovens also have
a two (2) year door warranty.
 CO1 Models: Two (2) Year limited parts and labor. Five (5) Year limited door
warranty.
 BevLes Products: Two (2) Year limited parts and labor.
 Warranty period begins the date of dealer invoice to customer or ninety (90) days
after shipment date from BKI, whichever comes first.
WARRANTY COVERAGE This warranty covers on-site labor, parts and reasonable travel time and travel
e
xpenses of the authorized service representative up to (100) miles round trip and (2)
hours travel time and performed during regular, weekday business hours.
EXCEPTIONS Any exceptions must be pre-approved in advance and in writing by BKI. The
extended door warranty on convection ovens years 3 through 5 is a parts only warranty and
does not include labor, travel, mileage or any other charges.
EXCLUSIONS  Negligence or acts of God,
 Thermostat calibrations after (30) days from equipment installation date,
 Air and g as adjustments,
 Light bulbs,
 Glass doors and door adjustments,
 Fuses,
 Adjustments to burner flames and cleaning of pilot burners,
 Tightening of screws or fasteners,
 Failures caused by erratic voltages or gas suppliers,
 Unauthorized repair by anyone other than a BKI F actory Authorized Service Center,
 Damage in shipment,
 Alteration, misuse or improper installation,
 Thermostats and safety valves with broken capillary tubes,
 Freight – other than normal UPS charges,
 Ordinary wear and tear,
 Failure to follow installation and/or operating instructions,
 Events beyond control of the company.
INSTALLATION Leveling, as well as proper installation and check out of all new equipment -
per
appropriate installation and use materials – is t he responsibility of the dealer or
installer, not the
manufacturer.
REPLACEMENT PARTS BKI genuine Factory OEM parts receive a (90) day materials warranty effective from the
date of
installation by a BKI F actory Authorized Service Center.

Mobile Merchandiser Table of Contents
1
Table of Contents
Table of Contents..................................................................................................................................................... 1
Introduction .............................................................................................................................................................. 2
Safety Precautions................................................................................................................................................. 2
Safety Signs and Messages.............................................................................................................................. 2
Safe Work Practices.......................................................................................................................................... 3
Safety Labels..................................................................................................................................................... 4
Operation .................................................................................................................................................................. 5
Controls and Indicators.......................................................................................................................................... 5
Unit Startup and Preheating .................................................................................................................................. 5
Temperature Adjustment .......................................................................................................................................
Operational Guidelines ..........................................................................................................................................
Unit Shutdown .......................................................................................................................................................
Installation ................................................................................................................................................................ 7
Instructions For Shipping Damage ........................................................................................................................ 7
Location and Placement ........................................................................................................................................ 7
Electrical Information ............................................................................................................................................. 7
Maintenance ............................................................................................................................................................. 8
Scheduled Maintenance ........................................................................................................................................ 8
Cleaning ............................................................................................................................................................ 8
Troubleshooting ..................................................................................................................................................... 9
Repair .................................................................................................................................................................... 9
Lamp Replacement ........................................................................................................................................... 9

Mobile Merchandiser Introduction
2
Introduction
Congratulations! You have chosen a Mobile Merchandiser that will give you many years of fine service from the
original manufacturer, BKI.
The BKI name and trademark on this unit assures you of the finest in design and engineering — that it has been
built with care and dedication — using the best materials available. Attention to the operating instructions
regarding proper installation, operation, and maintenance will result in long lasting dependability to insure the
highest profitable return on your investment.
PLEASE READ THIS ENTIRE MANUAL BEFORE OPERATING THE UNIT. If you have
any questions, please contact your BKI Distributor. If they are unable to answer your
questions, contact the BKI Technical Service Department, toll free: 1-800-927- 887.
Outside the U.S., call 1-8 4-9 3-3471.
Safety Precautions
Always follow recommended safety precautions listed in this manual. Below is the safety alert symbol. When you
see this symbol on your equipment, be alert to the potential for personal injury or property damage.
Safety Signs and Messages
The following Safety signs and messages are placed in this manual to provide instructions and identify specific
areas where potential hazards exist and special precautions should be taken. Know and understand the meaning
of these instructions, signs, and messages. Damage to the equipment, death or serious injury to you or other
persons may result if these messages are not followed.
This message indicates an imminently hazardous situation that, if not avoided, will result
in death or serious injury.
This message indicates a potentially hazardous situation, which, if not avoided, could
result in death or serious injury.
This message indicates a potentially hazardous situation, which, if not avoided, may
result in minor or moderate injury. It may also be used to alert against unsafe practices.
This message is used when special information, instructions or identification are required
relating to procedures, equipment, tools, capacities and other special data.

Mobile Merchandiser Introduction
3
Safe Work Practices
Beware of High Voltage
This equipment uses high voltage. Serious injury can occur if you or any untrained
or unauthorized person installs, services, or repairs this equipment. Always Use an
Authorized Service agent to Service Your Equipment.
Keep this manual with the Equipment
This manual is an important part of your equipment. Always keep it near for easy
access. If you need to replace this manual, contact:
BKI
Technical Services Department
2812 Grandview Drive
Simpsonville, S.C. 29 80
Or call toll free: 1-800-927- 887
Outside the U.S., call 8 4-9 3-3471
Protect Children
Keep children away from this equipment. Children may not understand that this
equipment is dangerous for them and others.
NEVER allow children to play near or operate your equipment.
Keep Safety Labels Clean and in Good Condition
Do not remove or cover any safety labels on your equipment. Keep all safety labels
clean and in good condition. Replace any damaged or missing safety labels. Refer
to the Safety Labels section for illustration and location of safety labels on this unit.
If you need a new safety label, obtain the number of the specific label illustrated on
page 4, then contact:
BKI
Technical Services Department
2812 Grandview Drive
Simpsonville, S.C. 29 80
Or call toll free: 1-800-927- 887
Outside the U.S., call 8 4-9 3-3471
Be Prepared for Emergencies
Be prepared for fires, injuries, or other emergencies.
Keep a first aid kit and a fire extinguisher near the equipment. You must use a 40-
pound Type BC fire extinguisher and keep it within 25 feet of your equipment.
Keep emergency numbers for doctors, ambulance services, hospitals, and the fire
department near your telephone.

Mobile Merchandiser Introduction
4
Know your responsibilities as an Employer
• Make certain your employees know how to operate the equipment.
• Make certain your employees are aware of the safety precautions on the
equipment and in this manual.
• Make certain that you have thoroughly trained your employees about operating
the equipment safely.
• Make certain the equipment is in proper working condition. If you make
unauthorized modifications to the equipment, you will reduce the function and
safety of the equipment.
Safety Labels

Mobile Merchandiser Operation
5
Operation
Controls and Indicators
Item # Description Function
1 Pilot Light Indicator The pilot light indicator is designed to turn off when the well reaches set
temperature. During operation the pilot light indicator will turn off and on
as the well maintains proper temperature.
2 Temperature Control Knob Controls the temperature of the heating elements inside the well.
3 Lamp Switches Each switch controls a row of lamps in top of unit.
Unit Startup and Preheating
1. Connect the plug of the power cord into a receptacle that matches the power rating specified on the rating
tag.
2. Unlatch the hinged door to the control panel and place the temperature control knob to the number 5
position. The pilot light will cycle on and off to maintain proper temperature.
3. Position the Lamp switches such that they illuminate red. The Lamps should turn on.
4. Allow the equipment to preheat for 30 minutes before loading it with product.

Mobile Merchandiser Operation
6
Temperature djustment
After loading the unit with product, it may be necessary to adjust the temperature control knob in order to maintain
the proper internal temperature for the product on display. The temperature control knob should be set to the
lowest possible number that will maintain the proper product temperature.
Operational Guidelines
• Foods should be a minimum of 1 0° F. before being placed in the unit.
• Foods loaded in first should be served first as much as is practical.
• Check Federal and State Health and Sanitation Regulations for internal temperature required for holding
cooked foods for sale. Maintaining these temperatures often tends to continue to cook certain products.
Therefore, smaller amounts of bulk foods should be displayed at non-peak periods and the warmer
refilled as needed.
This equipment is designed to hold foods for a short period of time only.
Unit Shutdown
1. Remove all food from the equipment.
2. Place the Temperature Control Knob to the OFF position.
3. Position the Lamp switches such that they cut the Lamps off.
4. Unplug the cord from the receptacle.
5. Allow the equipment to cool to room temperature.
. Remove any residue and clean the equipment thoroughly.

Mobile Merchandiser Installation
7
Installation
Serious injury, equipment damage or death could result if attempting to install this unit
yourself. Ensure that an authorized BKI service agent installs the unit.
Instructions For Shipping Damage
You are responsible for filing all freight claims with the delivering truck line. Inspect all cartons and crates for
damage when they arrive. If there is damage noted to shipping crates or cartons, or, if a shortage is found, note
this on the bill of lading (all copies) before signing.
If damage is detected when the equipment is uncrated, immediately call the delivering truck line and follow up the
call with a written report indicating concealed damage to your equipment. Ask for an immediate inspection of your
concealed damage item. Crating material MUST be retained to show the inspector from the truck line.
Location and Placement
Move the unit to a permanent location and lock the swivel casters before using.
Electrical Information
Electrocution, equipment failure or property damage could result if an unlicensed
electrician performs the electrical installation. Ensure that a licensed electrician perform
the electrical installation in accordance with local codes, or in the absence of local codes,
with the National Electrical Code, ANSI NFPA 70-20XX.
This unit, when installed by an authorized BKI service agent, must be wired for use in accordance with all
applicable local, state, and federal codes. For specific electrical requirements and connections refer to the wiring
diagram attached to the unit or provided in the Service Manual.

Mobile Merchandiser Maintenance
8
Maintenance
Failure to comply with the maintenance below could result in a serious accident.
Electrocution, equipment failure or property damage could result if an unlicensed
electrician performs electrical repair. Ensure that a licensed electrician perform electrical
repair.
Scheduled Maintenance
Failure to remove power from this unit may cause severe electrical shock. This unit may
have more than one disconnect switch.
Never use abrasive cleaners that may damage the finish.
Never steam clean the interior.
Avoid getting excess water in the interior of the unit.
Do not leave this unit on and unattended after business hours.
Cleaning
This unit should be cleaned at the end of each working day. Use the following procedure:
1. Remove all food from the equipment.
2. Place the Temperature Control Knob to the OFF position.
3. Position the Lamp switches such that they cut the Lamps off.
4. Unplug the cord from the receptacle.
5. Allow the equipment to cool to room temperature.
. Remove any residue and clean the equipment thoroughly.
7. Sponge the inside and outside of the unit with a mild soap and water solution, being sure to clean all
areas. Avoid getting water in the interior of the unit.
8. Wipe the parts and unit dry with a soft, clean cloth.

Mobile Merchandiser Maintenance
9
Troubleshooting
Refer to the table below for troubleshooting information.
Problem Cause Possible Solution
Well does not heat and lamps
do not come on
No Power to the unit. Check circuit breaker or fuses at building
power panel. If problem persists, contact
an authorized BKI service agent for
corrective action.
Circuit breaker is off. Reset the circuit breaker. If problem
persists, contact an authorized BKI
service agent for corrective action.
Lamps on but Well does not
heat
Faulty wiring or component
(thermostat, relay, heating
element) in heating circuit.
Contact an authorized BKI service agent
for corrective action.
Well heats but Lamps do not
turn on
Faulty wiring or component
in Lamp circuit.
Contact an authorized BKI service agent
for corrective action.
Holding Temperature Not
Adequate
Unit and food pans have not
been preheated.
Refer to the preheating section on page 5.
If problem persists, contact an authorized
BKI service agent for corrective action.
Faulty wiring or component
(thermostat, relay, heating
element) in heating circuit.
Contact an authorized BKI service agent
for corrective action.
Product is below 1 0° F
when loaded.
Check product temperature before loading
the unit.
Repair
Before replacing any parts, make sure the power has been turned off and the unit has
cooled down.
Lamp Replacement
Only use PTFE-coated lamp to prevent glass contamination.
1. Place the Temperature Control Knob to the OFF position.
2. Position the Lamp switches such that they cut the Lamps off.
3. Unplug the cord from the receptacle.
4. Allow the equipment to cool to room temperature.
5. Carefully remove the faulty lamp.
. Replace with the new lamp.

SS-OM-027.01 Revised 3/27/13
2812 Grandview Dr., Simpsonville, S.C. 29680, USA
http://www.bkideas.com
Made and printed in the U.S.A
LI0173/0407

Mobile Merchandiser Maintenance
2
REVISION HISTORY
REVISION DATE REVISED BY DESCRIPTION
01 03/27/13 KW Initial Release-Supersedes all previous
releases