Black Box ServCenter RF500A User manual

1000 Park Drive • Lawrence, PA 15055-1018 • 724-746-5500 • Fax [phone]
© Copyright 2004. Black Box Corporation. All rights reserved.

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Mailing address: Black Box Corporation, 1000 Park Drive, Lawrence, PA 15055-1018
Web site: www.blackbox.com • E-mail: [email protected]
CUSTOMER
SUPPORT
INFORMATION
JANUARY 2004
RF500A RF507A RF514A RF521A
RF501A RF508A RF515A RF522A
RF502A RF509A RF516A RF523A
RF503A RF510A RF517A RF524A
RF504A RF511A RF518A RF525A
RF505A RF512A RF519A RF526
RF506A RF513A RF520A
ServCenter
ServCenter II

TRADEMARKS USED IN THIS MANUAL
1
TRADEMARKS USED IN THIS MANUAL
Any trademarks mentioned in this manual are acknowledged to be the property of the trademark owners.

SERVCENTER AND SERVCENTER II
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Contents
Chapter Page
1. Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
2. Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
2.1 What’s Included with the ServCenter or ServCenter II. . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
2.2 Retractable Keyboard Holder . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
2.3 Horizontal Cable Managers. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
2.4 Grid Shelves . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
2.5 Mini Electronic/Tower Shelves. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
2.6 Mini Add-On Shelves . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
2.7 Adjustable Mouse Tray. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
2.8 Rackmount Panel Assembly. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
2.9 Electronic/Tower Shelves . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
2.10 Add-On Shelves . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
2.11 Patch Panel Bracket . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
2.12 Vertical Cable Management Cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
2.13 CD Holder. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
3. Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
3.1 ServCenter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
3.2 Caster Bases. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
3.3 Roll-Out Tower Floor Shelves with Pull Straps. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
3.4 Work Surfaces . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
3.5 Retractable Keyboard Holder . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
3.6 Add-On Shelf Tower. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
3.7 Grid Shelves . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
3.8 Rackmount Panel Assembly. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
3.9 Adjustable Mouse Tray. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
3.10 Horizontal Cable Managers. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
3.11 Patch Panel Bracket . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
3.12 Vertical Cable Management Cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
3.13 CD Holder. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
4. Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
4.1 Calling Black Box . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
4.2 Shipping and Packaging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

CHAPTER 1: Specifications
3
1. Specifications
Weight Capacity: RF500A–RF504A, RF513A–RF515A: 2000 lb. (907.2 kg);
RF507A, RF509A–RF510A, RF518A–RF522A: 300 lb. (136.1 kg)
CD Capacity: RF526: Up to 48 CDs
Size: RF500A, RF504A: 90"H x 76.4"W x 34.25"D (228.6 x 194.1 x 87 cm);
RF501A, RF515A: 90"H x 52.4"W x 34.25"D (228.6 x 133.1 x 87 cm);
RF502A–RF503A: 85.5"H x 76.4"W x 34.25"D (217.2 x 194.1 x 87 cm);
RF505A–RF506A: 24"W (61 cm);
RF507A: 24"W x 18"D (61 x 45.7 cm);
RF508A: 24"W x 12"D (61 x 30.5 cm);
RF509A–RF510A: 24"W x 22"D (61 x 55.9 cm);
RF511A: 16.9"W (42.9 cm), mouse pad is 8.8"W x 8"D (22.4 x 20.3 cm);
RF512A: 7.5"H x 3.1"D (19.1 x 7.9 cm);
RF513A–RF514A: 85.5"H x 52.4"W x 34.25"D (217.2 x 133.1 x 87 cm);
RF516A: 72"W (182.9 cm);
RF517A: 48"W (121.9 cm);
RF518A, RF520A: 48"W x 22"D (121.9 x 55.9 cm);
RF519A, RF521A: 72"W x 22"D (182.9 x 55.9 cm);
RF522A: 48"W x 18"D (121.9 x 45.7 cm);
RF523A: 1.4"H x 3.9"W x 41.4"D (3.6 x 9.9 cm x 105.2 cm);
RF524A: 85.5"H x 28"W x 34"D (217.2 x 71.1 x 86.4 cm);
RF525A: 90"H x 28.4"W x 34.25"D (228.6 x 72.1 x 87 cm);
RF526: 4.6"H x 23.6"W x 5.6"D (11.7 x 59.9 x 14.2 cm)
Weight: RF500A, RF502A–RF504A: 341 lb. (154.7 kg);
RF501A, RF513A–RF514A: 200 lb. (90.7 kg);
RF505A: 4 lb. (1.8 kg);
RF506A–RF507A, RF511A–RF512A, RF516A–RF517A: 3 lb. (1.4 kg);
RF508A: 16 lb. (7.3 kg);
RF509A, RF522A: 20 lb. (9.1 kg);
RF510A: 24 lb. (10.9 kg);
RF515A: 384 lb. (174.2 kg);
RF518A: 40 lb. (18.1 kg);
RF519A: 57 lb. (25.9 kg);
RF520A: 26 lb. (11.8 kg);
RF521A: 39 lb. (17.7 kg);
RF523A: 5 lb. (2.3 kg);
RF524A–RF525A: 276 lb. (125.2 kg)

SERVCENTER AND SERVCENTER II
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2. Introduction
The ServCenter is a 48" or 72"W modular shelving unit that holds up to 2000 lb. (907.2 kg) of computer
networking equipment. For smaller installations, choose the ServCenter II. It’s 90"H x 28.4"W x 34.25"D
(228.6 x 72.1 x 87 cm) and holds up to 1500 lb. (680.4 kg) of equipment. A variety of accessories are available,
including a retractable keyboard holder, horizontal cable managers, shelves (grid, electronic, or add-on), and
a rackmount panel assembly.
2.1 What’s Included with the ServCenter or ServCenter II
Eight ServCenter models are available. All include (1) frame, (2) uprights with vertical cable management, and
(1) work surface.
• RF501A (inside width 48") measures 90"H x 52.4"W x 34.25"D (228.6 x 133.1 x 87 cm) and has (1) add-on
shelf, (1) electronic/tower shelf, and (1) caster base shelf.
• RF515A (inside width 48") is 90"H x 52.4"W x 34.25"D (228.6 x 133.1 x 87 cm) and features (2) electronic/
tower shelves and (1) caster base shelf.
• RF513A (inside width 48") measures 85.5"H x 52.4"W x 34.25"D (217.2 x 133.1 x 87 cm) and has (1) add-on
shelf, (1) electronic/tower shelf, and (1) tower floor shelf with roll-out kit.
• RF514A (inside width 48") is 85.5"H x 52.4"W x 34.25"D (217.2 x 133.1 x 87 cm) and has (2) electronic/
tower shelves and (1) tower floor shelf with roll-out kit.
• RF500A (inside width 72") measures 90"H x 76"W x 34.25"D (228.6 x 193 x 87 cm) and has (1) add-on
shelf, (1) electronic/tower shelf, and (1) caster base shelf.
• RF504A (inside width 72") is 90"H x 76.4"W x 34.25"D (228.6 x 193 x 87 cm) and has (2) electronic/tower
shelves and (1) caster base shelf.
• RF502A (inside width 72") measures 85.5"H x 76.4"W x 34.25"D (217.2 x 194.1 x 87 cm) and has (1) add-on
shelf, (1) electronic/tower shelf, and (1) tower floor shelf with roll-out kit.
• RF503A (inside width 72") is 85.5"H x 76.4"W x 34.25"D (217.2 x 194.1 x 87 cm) and has
(2) electronic/tower shelves and (1) tower floor shelf with roll-out kit.

5
Figure 2-1. ServCenter.
Two ServCenter II models are available.
• RF524A (inside width 24") measures 90"H x 28.4"W x 34.25"D (228.6 x 72.1 x 87 cm) and has
(2) electronic/tower shelves and (1) tower floor shelf with roll-out kit.
• RF525A (inside width 24") measures 90"H x 28.4"W x 34.25"D (228.6 x 72.1 x 87 cm) and has
(2) electronic/tower shelves and (1) caster base shelf.
Figure 2-2. ServCenter II.
CHAPTER 2: Introduction

SERVCENTER AND SERVCENTER II
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2.2 Retractable Keyboard Holder
The Retractable Keyboard Holder (RF505A) is 24"W and slides out for convenient keyboard access.
Figure 2-3. Retractable keyboard holder (RF505A).
2.3 Horizontal Cable Managers
Need to neatly organize cables? Use the Horizontal Cable Managers. They’re available in 24-, 48-, and 72-inch
widths (RF506A, RF517A, and RF516A) and feature an open design for easy access. They also have built-in
brackets for power strips.
Figure 2-4. Horizontal Cable Manager (RF506A).

7
CHAPTER 2: Introduction
2.4 Grid Shelves
Grid shelves hold up to 200 lb. (90.7 kg). 24"W x 18"D (RF507A) and 48"W x 18"D (RF522A) sizes are available.
Use the shelves with all ServCenters to store extra items.
Figure 2-5. Grid Shelf (RF507A).
2.5 Mini Electronic/Tower Shelves
Mini Electronic/Tower Shelves measure 24"W x 22"D (RF509A) and hold servers and other equipment in all
ServCenters.
Figure 2-6. Mini Electronic/Tower Shelf (RF509A).

SERVCENTER AND SERVCENTER II
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2.6 Mini Add-On Shelves
The Mini Add-On Shelf (RF510A) provides a second shelf 6.5" (16.5 cm) above the Mini Electronic/Tower
Shelf. This shelf measures 24" wide and installs in any ServCenter model (24", 48", or 70").
Figure 2-7. Mini Add-On Shelf (RF510A).
2.7 Adjustable Mouse Tray
The Adjustable Mouse Tray (RF511A) holds the mouse. To tighten the tray so that it doesn’t inadvertently
move, turn the knob that attaches to the tray.
Figure 2-8. Adjustable Mouse Tray (RF511A).
Adjustable
knob
Tray surface

9
2.8 Rackmount Panel Assembly
The Rackmount Panel Assembly (RF508A) holds rackmount equipment in all ServCenters.
Figure 2-9. Rackmount Panel Assembly (RF508A).
2.9 Electronic/Tower Shelves
The Electronic/Tower Shelf measures 48"W x 22"D (RF518A) or 72"W x 22"D (RF519A). Use it to hold servers
and other equipment.
Figure 2-10. Electronic/Tower Shelf (RF518A).
2.10 Add-On Shelves
Two sizes of Add-On Shelves are available. Choose the 48"W x 22"D shelf (RF520A) or the 72"W x 22"D shelf
(RF521A). It allows you to add a second shelf that’s 6.5" (16.5 cm) above an Electronic/Tower Shelf.
Figure 2-11. Add-On Shelf (RF521A).
CHAPTER 2: Introduction

SERVCENTER AND SERVCENTER II
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2.11 Patch Panel Bracket
The Patch Panel Bracket (RF512A) can be used in all ServCenters. It holds the patch panel in place on the
rack.
Figure 2-12. Patch Panel Bracket (RF512A).
2.12 Vertical Cable Management Cover
Use the RF523A with all ServCenters to protect your cables from dust and damage. It also holds the cables in
place on the rack.
Figure 2-13. Vertical Cable Management Cover (RF523A).
Mounting holes
Notches attach to rack and
hold the cables in place

11
2.13 CD Holder
The CD Holder (RF526) attaches to the upright framework and holds up to 48 CDs.
Figure 2-14. CD Holder (RF526).
CHAPTER 2: Introduction

SERVCENTER AND SERVCENTER II
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3. Assembly
3.1 ServCenter
1. Lay the frame on the floor.
2. Place the uprights next to the sides of the frame.
3. Assemble the cable management and cable management cover to the uprights and frame as shown in
Figures 3-1 and 3-2. Use the included hardware: ten 5⁄16-18 x 3" long-button socket-head cap screws, ten
washers, and ten 5⁄16-18 hex nuts. Use five of each on each side of the frame.
Figure 3-1. Attaching the cable management and cable management cover to the upright and frame.
Offset
Offset The cable manager’s offset should
face the inside of the unit as shown
when assembling to ensure proper
fit of vertical trim panel.
Vertical cable
management
cover
Cable
management
Side section
of frame
Upright
5⁄16-18 x 3" long-
button socket-
head cap screw

CHAPTER 3: Assembly
13
Figure 3-2. ServCenter assembly.
4. Raise the frame and uprights to a standing position.
5. Attach the vertical cable manager and optional vertical trim panel with a 1⁄4"-20 x 1⁄2" long-button
socket-head cap screw.
36" vertical cable manager
(4 required per ServCenter)
5⁄16"-18 Hex nut
(10 per ServCenter)
1⁄4"-20 x 1⁄2" long-button socket-
head cap screw (8 required per
ServCenter)
5⁄16"-18 x 3" long-button
socket-head cap screw
(10 per ServCenter)
Optional vertical
trim panel
Flat washer for 5⁄16" diameter screw
(10 per ServCenter)
Frame
3⁄8"-18 leg leveler (4 per ServCenter)

SERVCENTER AND SERVCENTER II
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3.2 Caster Bases
With the included screws and hex nuts, the casters attach to the three ServCenter sizes (28.4"W, 52.4"W,
76.4"W). See Figures 3-3 through 3-5.
Figure 3-3. Installing casters on a 28.4"W ServCenter II.
Figure 3-4. Installing casters on a 52.4"W ServCenter.

CHAPTER 3: Assembly
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Figure 3-5. Installing casters on a 76.4"W ServCenter.
3.3 Roll-Out Tower Floor Shelves with Pull Straps
Some ServCenter models (RF502A, RF503A, RF513A, RF514A, and RF524A) include a roll-out tower floor shelf
with pull straps. Figures 3-6 through 3-9 show you how to assemble these shelves.
Figure 3-6. Roll-out tower shelf with pull strap for RF502A or RF503A.
#10 x 3⁄4" long sheet metal
screw (9 per shelf)
#10 x 3⁄4" long sheet metal
screw (2 per shelf)
Bottom of shelf
1" wide nylon pull strap

SERVCENTER AND SERVCENTER II
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Figure 3-7. Roll-out shelf for RF513A or RF514A.
Figure 3-8. Roll-out shelf for RF524A.
#10 x 3⁄4" long sheet metal
screw (8 per shelf)
Bottom of shelf
1" wide nylon pull strap
#10 x 3⁄4" long sheet metal
screw (8 per shelf)
Bottom of shelf
1" wide nylon pull strap

CHAPTER 3: Assembly
17
Figure 3-9. 24" shelf assembled with casters.
3.4 Work Surfaces
1. Install the work surface mounting bracket to the slotted frame at the desired height.
2. Place the shelf so that the holes in the shelf and bracket line up with one another.
Figure 3-10. Installing the bracket.
3. Use #10 x 3⁄4" long sheet metal screws to attach the shelf to the brackets.
NOTE
When installing brackets to the slotted frame, place them in the correct position so
that all holes line up properly for assembling the shelf to the brackets.
Slotted frame
Casters