Blackbe;rry RADAR-L User manual

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!!!!!!!!!!!!!!!!!!!!!!!!!!!!BLACKBERRY RADAR – L
ITB100 – 1!
October 2019!
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Installation Guide

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Table of contents
1 Overview ............................................................................................................... 3
2 Get ready for installation ....................................................................................... 4
3 Installing BlackBerry Radar-L Modules ................................................................... 5
3.1 Prepare to install ....................................................................................................... 5
3.2 Installation tools ........................................................................................................ 6
3.3 Matching a module identifier to an asset identifier ................................................... 8
3.4 Module installation .................................................................................................. 10
3.4.1 Prepare module for installation--Battery installation ...................................... 11
3.4.2 Installing module on an asset ......................................................................... 12
3.4.3 Cargo van installation procedure (doors without windows) ............................ 12
3.4.4 Cargo van installation procedure (doors with windows) ................................. 18
3.4.5 Dry van/intermodal container installation procedure ..................................... 22
3.4.6 Roll up door installation procedure ................................................................ 29
3.4.7 Chassis installation procedure ........................................................................ 35
3.4.8 Flatbed/heavy equipment installation procedure ........................................... 39
4 Removing BlackBerry Radar-L modules ................................................................ 44
4.1 Removal tools .......................................................................................................... 44
4.2 Module removal ...................................................................................................... 45
4.3 Battery removal and replacement ............................................................................ 46
4.4 Door Repair ............................................................................................................. 49
5 Support ............................................................................................................... 52
Legal notice ............................................................................................................... 53
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1 Overview
This guide provides detailed instructions for installing new BlackBerry Radar-L modules. It
includes three main tasks:
Task 1: Get ready for installation (see Section 2)
Task 2: Install a BlackBerry Radar-L module (see Section 3)
• Match the module identifier with the asset identifier on the installation worksheet
• Install the module onto the asset to be tracked.
Task 3: Uninstall a module (see Section 4)
Complete BlackBerry Radar documentation is available online when you log in to BlackBerry
Radar Dashboard. For instructions on how to configure the BlackBerry Radar Dashboard or how
to activate newly installed devices, see the online documentation.

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2 Get ready for installation
To get ready for installation, you need to obtain a worksheet where you can record the pairing
of each Radar-L module to its asset (that is, the asset that the module will be installed on).
For detailed instructions, log in to the BlackBerry Radar Dashboard and access documentation
from the main menu.

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3 Installing BlackBerry Radar-L modules
You may have a large number of BlackBerry Radar-L modules to install. Follow the instructions in
this section to:
• Match each module identifier to its asset identifier
• Install the module to the asset you wish to track.
3.1 Prepare to install
To complete the installation of the module to your assets, you will need the following
components. The following components are contained in the module packaging.
Radar-L Module Package Contents
Drill Template
Lithium Metal Battery
Radar-L Module
Battery Door Screws (x 6)
If you are missing any of the above components in your package, contact your BlackBerry Sales
Representative.
To attach the module to the asset you wish to track, you will need to supply four fasteners.
Depending on the construction of your mounting location, you may wish to use the following
Note: You must install each module horizontally. Vertically positioned modules are not
supported.

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types of fasteners. Please Note: Your choice of fastener will influence the size of the tools
required to create the mounting holes (i.e. drill bits) and install or remove the fasteners (i.e.
wrenches/sockets/drivers). An example of this provided below. The actual length of the
fasteners will be determined by the thickness of your mounting surface.
IMPORTANT: The maximum fastener thread
diameter supported by this product is ¼” or M6
(6 mm).
For most secure fastening, we do not
recommend using fasteners with a diameter less
than that of a ¼” or M6 fastener.
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Box Section
(3mm + wall thickness)
4 self-tapping screws
(3/8” head, 1/4”-14 thread, 1-1/4” length)
Drill Bit
3/16” (5mm)
Nut Driver/Socket/Wrench
I-Beam / Panel Section
(with rear access)
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4 bolts, nuts, and washers
(7/16” head, 1/4”-20 thread, 1/4”-20 nut)
(11mm head, M6 thread, 25mm length, M6 nut)
Drill Bit
1/4” (6mm)
Nut Driver/Socket/Wrench
“Sandwich” doors
(plywood/MDF/foam cores)
4 bolts, nuts, and washers
(7/16” head, 1/4"-20 thread, 2-4” length, 1/4"-20 nut)
(11mm head, M6 thread, 50-100mm length, M6 nut)
Drill Bit
1/4” (6mm)
Nut Driver/Socket/Wrench
Cargo Van Doors
(with no rear access)
4 bolts, washers, and well nuts
Bolt: 7/16” head, 1/4”-20 thread, 1-1/2” length
Insert: 1/4”-20 thread
Drill Bit
1/4” (6mm)
Nut Driver/Socket/Wrench
3.2 Installation tools
Required tools to complete the installation:

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Screwdriver or Torx Bit (T-9)*
(Battery door removal)
*Torx Bit + Powered Screwdriver offers fastest
installation.
If no Powered Screwdriver is available, a
manual screwdriver may also be used.
Drill and Drill Bits
Tape
Pencil or
Non-Permanent Marker
Nut Driver or
Socket Wrench with Socket*
*Nut Driver + Drill offers fastest installation.
If no Nut Driver is available, a socket wrench
and socket may be used as a substitute.
Safety Glasses
Large Screwdriver
(Flathead)
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Wrench
*Required only if nuts and bolts are
used.
Recommended tools to complete the installation:
T-Square
Pocket Level
Towel
Hammer and
Punch
Ladder
*For more convenient installation
on taller vehicles and containers.
Small Step Ladder
*For more convenient installation
inside of containers or the exterior of
smaller vehicles.
Tape Measure
File
Cutting Lubricant*
(Recommended)
*Recommended for faster drilling speed
on thicker metals and longer drill bit life.

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3.3 Matching a module identifier to an asset identifier
In order to track an asset, the Radar-L module that is installed on the asset must be associated
with the asset in the BlackBerry Radar Dashboard. It is, therefore, very important to keep a clear
record of which Radar-L module is installed on which asset.
The Dashboard application tracks modules and assets using ‘identifiers’. The asset identifier is
the name or number of the asset you wish to track. The asset identifiers are entered into the
application when you add the assets, and will be listed on your installation worksheet. The
identifier for each Radar-L module is printed on two labels—one attached to the rear housing
and the other in the battery compartment. The module identifier also serves as the serial
number (S/N) for the module.
To match a module identifier with an asset identifier:
1. Locate the module identifier for your device. The module identifier is shown in two
places.
1. Externally—temporary S/N label, attached to the rear housing,
2. Internally—permanent main product label, in the battery compartment.
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2. Once you are ready to install the module to the asset, remove the partially attached label
from the outer surface of the rear housing and place it on your worksheet, next to the
asset identifier the module will be paired with.

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Tip: If you plan to frequently switch your Radar-L module between assets, you may wish
to record the S/N on the rear housing using a permanent marker, or by creating your own
label. This will eliminate the need to remove the battery cover to find the S/N when
switching the module between assets.

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3.4 Module installation
You may install the module on any flat, vertical or horizontal surface that offers enough
mounting area for the module. When selecting a mounting location, carefully consider how the
asset will be used during its normal, day-to-day operation.
Do not place the assembly in a location where it is susceptible to damage from:
• Normal usage activities, such as loading or unloading cargo.
• Moving parts of the asset.!
• Road debris.!
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This diagram illustrates the proper installation orientation for the BlackBerry Radar-L module.
IMPORTANT: For accurate tracking, orientation matters.
1. You must install each hardware module horizontally. Vertically
positioned modules are not supported.
2. When mounting on a vertical surface, always ensure the device is
installed with the triangles (located near the top screws) facing up.
Rotations around vertical axis are supported.
3. If vertical mounting is not desired for your application, you may
install the product, rotated 90 degrees along the horizontal axis,
mounting the device to the top surface of the tracked object.
This is helpful for installing on object roofs, fender surfaces, etc.
4. Do not install the device on the asset with the front of the device facing
the ground. This will result in reduced product performance.

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3.4.1 Prepare module for installation—Battery installation
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1. Remove the module from the package and from the plastic bag.
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2. Remove the six screws from the back of the product and remove the cover to access the
battery compartment. Please retain the screws as all six screws will be required to re-
attach the battery door to the module.
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3. Remove the battery connector from the connector recess and connect the battery cable
to the battery connector. The LED will flash to indicate the module is active.
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4. Re-install the battery cover using the six screws that were supplied with the module.
LED
IMPORTANT: Please do not perform the battery connection process until you are
ready to install and associate the BlackBerry Radar modules on your asset. Once
the battery is connected, please complete the module installation and association,
as soon as you can, to conserve battery life.!

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The module is prepared for installation on the asset.
3.4.2 Installing the module on an asset
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1. As indicated in Section 3.3 of this guide, record the module identifier and the asset
identifier the module will be paired with. For your convenience, you may quickly create a
record of the module and asset identifier pairings by removing the partially attached label
from the rear housing of the module and placing it on the installation worksheet, next to
the asset that will be tracked by the module.
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Tip: For modules that have previously been transferred to new assets, the temporary S/N
label may no longer be in place. If this is the case, you will need to write the module
identifier (S/N) for each module on the installation worksheet.
The following sections of this guide will illustrate recommended installation methods for
various asset scenarios.
3.4.3 Cargo van installation procedure (doors without windows)
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If you wish to monitor door open/close events with your BlackBerry Radar-L module, you
will need to mount it on the door. Recommended module placement on cargo van doors
is determined by the door construction, and will differ among vans with windows and vans
without windows and single doors or double doors.
As you consider the best placement on your asset, consider the following:
• For vans with double doors, the module should be placed on the door with the latch and
as close to the inside edge of this door as the door construction allows. Mounting the
module on the door with the latch will ensure all door open/close events are registered-
-even in instances where only one door is opened.
• The module should be placed as high on the door as possible for optimum antenna
performance. As some vans with windows may not have adequate space above the
windows for module placement, the door placement of the module will be lower.
• Often, when the module must be placed below the window, you will encounter a
“blind” mounting situation where the thickness of the door prevents you from installing
nuts on the rear of the bolts. Also, the sheet metal is too thin to support secure
mounting with self-tapping screws. To allow for secure device mounting in these
instances, threaded inserts (i.e., well nuts or rivet nuts) are recommended for use with
the selected mounting bolts.
1. As indicated in Section 3.3 of this guide, record the module identifier and the asset
identifier the module will be paired with. For your convenience, you may quickly create a
record of the module and asset identifier pairings by removing the partially attached label

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from the rear housing of the module and placing it on the installation worksheet, next to
the asset that will be tracked by this module.
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2. After selecting the best installation location for your van, remove the adhesive from the
rear of the template and place the template in the desired installation location. The
adhesive at the back of the template ensures that it stays on the door surface for accurate
drilling of your holes.
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It is recommended that you install the module as level as possible on the asset. To help
ensure the device is level, you may try one of the following techniques.
Tip: For modules that have been previously transferred to new assets, the
temporary S/N label may no longer be in place. If this is the case, you will need
to write the module identifier (S/N) for each module on the installation
worksheet.
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Technique 1: Position the T-Square along the edge of the door. Using the T-square as a
guide, draw a horizontal line approximately 5” (13 cm) in length, in the area you plan to
install the device, with your pencil or marker. Align the bottom edge of the template to
the line.
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Tip: To avoid leaving a permanent mark on your trailer or container after the device
installation is complete, we recommend using a pencil or non-permanent marker to create
the guideline.
Technique 2: Visually, place the template in the desired installation location. Using either
a T-square or level. Check that the template is level.
3. Using a drill bit, drill a hole through each of the cross hairs on the template. This will
create four holes you will use to mount the module.

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4. Remove the template. You now have four holes in the door. If there are any burrs around
the holes, remove them at this time. Also, remove any dust or debris left over from the
drilling or de-burring operations.
Tips for easier drilling
Tip 1: To shorten drilling time and prolong the life of your drill bit, you may wish
to use cutting tool lubricant during the drilling process.
Tip 2: For most precise hole drilling, before drilling your hole, you may wish to
use a punch and hammer to help place the drill bit. This will prevent the bit from
“walking” during the drilling operation.
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5. Place the module on the door, aligning the holes on the module with the holes you drilled
into the door.
6. Insert your fastener into the hole and use the appropriate tools to secure the module to
the asset. Do not over-tighten the fastener (do not exceed 3 lb-ft. or 4Nm). Over-
tightening can over-compress the mounting gasket, which can damage the gasket.

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7. Close both doors. Installation is complete.
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3.4.4 Cargo van installation procedure (doors with windows)
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Gasket Compression Level
Recommended
Gasket Compression Level
Not Recommended

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As mentioned in Section 3.4.3, if you wish to monitor door open/close events with your
BlackBerry Radar-L module, you will need to mount it on the door. If your van has
windows, and you don’t have adequate space above the window to mount the module,
you will need to mount it lower on the door. In this section, we will discuss recommended
installation tools and procedures for this scenario
As you consider the best placement on your asset, please consider the following:
• For vans with double doors, the module should be placed on the door with the latch and
as close to the inside edge of this door as the door construction allows. Mounting the
module on the door with the latch will ensure all door open/close events are registered-
-even in instances where only one door is opened.
• Often, when the module must be placed below the window, you will encounter a
“blind” mounting situation where the thickness of the door prevents you from installing
nuts on the rear of the bolts. On many vehicles, the sheet metal is too thin to support
secure mounting with self-tapping screws. Frequent removal and re-installation of
these fasteners to replace the battery module or exchange modules, can also enlarge
the hole, further making the attachment less secure. To allow for most secure device
mounting in these instances, a threaded insert (i.e., well nuts) are recommended for use
with the selected mounting bolts.
Threaded fastener selection considerations
• Well nuts are threaded fasteners, with a metal insert encased in rubber. When a bolt is
inserted and tightened, the fastener compresses, gripping the rear surface of the

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mounting surface. At the same time, the rubber casing provides added protection against
water entering the hole on the door. The diagram below shows how the well nut works.
Well nuts require no special tools to install, and can be easily removed from the
installation when no longer required.
As you will need to supply four fasteners, you may determine which fastener is most suitable for
your needs. Note: Your choice of fastener will influence the size of the tools required to create
the mounting holes (i.e. drill bits) and install or remove the fasteners (i.e.
wrenches/sockets/drivers). Likewise, the actual length of the fasteners will be determined by
the thickness of your mounting surface and the fasteners selected. An example of this provided
below.
IMPORTANT: The maximum fastener thread
diameter supported by this product is ¼” or M6
(6 mm).
For most secure fastening, we do not
recommend using fasteners with a diameter less
than that of a ¼” or M6 fastener.
Cargo Van Doors
(with no rear access)
4 bolts and well nuts
Bolt: 7/16” head, 1/4”-20 thread, 1-1/2” length
Well Nut Insert: 1/4”-20 thread
Drill Bit
1/2” (13mm)
Nut Driver/Socket/Wrench
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3.4.4.1 Well nut installation procedure (doors with windows)
1. Before beginning the install, check the interior surface of the door to ensure your planned
mounting location will not damage any door hardware (i.e., door latches, locks, etc.).