Bosch SHP865WF5N User manual

en-us Operating instructions
fr-ca Notice d'utilisation
Dishwasher
SHP865WF2N SHP865WF5N
SHP865WF6N

2

en-us
3
Table of contents
en-us Operating instructions
(Safety Definitions. . . . . . . . . . .5
(IMPORTANT SAFETY
INSTRUCTIONS . . . . . . . . . . . .6
ƒCauses of Damage . . . . . . . . . .9
*Getting Started . . . . . . . . . . . .10
,Rinse Aid. . . . . . . . . . . . . . . . .12
-Loading the Dishwasher . . . .13
.Detergent . . . . . . . . . . . . . . . .23
/Dishwasher Cycles . . . . . . . .25
0Dishwasher Cycle Options . .26
1Operating the Dishwasher. . .28
2Care and Maintenance . . . . . .31
3Troubleshooting . . . . . . . . . . .35
4Customer Service. . . . . . . . . .39
‡Statement of Limited Product
Warranty . . . . . . . . . . . . . . . . .40

en-us
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Safety Definitions en-us
5
(Safety Definitions
SafetyDefinitions
9WARNING
This indicates that death or
serious injuries may occur as a
result of non-observance of this
warning.
9CAUTION
This indicates that minor or
moderate injuries may occur as
a result of non-observance of
this warning.
NOTICE
This indicates that damage to the
appliance or property may occur as a
result of non-compliance with this
advisory.
Note: This alerts you to important
information and/or tips.

9 IMPORTANT SAFETY INSTRUCTIONS
READ AND SAVE THESE INSTRUCTIONS
6
(IMPORTANT SAFETY INSTRUCTIONS IMPORTANTSAFETYINSTRUCTIONS READ AND SAVE THESE INSTRUCTIONS
This dishwasher is provided with
Installation Instructions and this Use
and Care Manual. Read and
understand all instructions before
using the dishwasher.
This dishwasher is intended for use
up to a maximum altitude of
13,000 ft (4,000 meters) above sea
level.
To reduce the risk of fire, electrical
shock, or serious injury, observe the
following:
Riskoffire,electricalshock,orseriousinjury
9WARNING
RISK OF INJURY OR DEATH!
Misuse of the dishwasher can
result in serious injury or death.
Do not use the dishwasher in
any way not covered in this
manual or for any purpose other
than those explained in the
following pages.
9WARNING
RISK OF INJURY!
Severe injury and/or product
damage could result from the
use of unauthorized service
technicians or non-original
replacement parts. All repairs
must be performed by an
authorized service technician
using only original equipment
factory replacement parts.
9WARNING
RISK OF ELECTRICAL SHOCK
OR FIRE!
Electrical shock or fire could
result if the electrical supply for
the dishwasher covered in this
manual is incorrectly installed or
if the dishwasher has been
improperly grounded. Do not
use the dishwasher covered in
this manual unless you are
certain the electrical supply has
been correctly installed and the
dishwasher has been properly
grounded.
9WARNING
HEALTH HAZARD!
Never use harsh chemicals to
clean your dishwasher. Some
chloride-containing products
can damage your dishwasher
and may present health
hazards!

9 IMPORTANT SAFETY INSTRUCTIONS
READ AND SAVE THESE INSTRUCTIONS
7
GROUNDING INSTRUCTIONS
This appliance must be grounded to
a metal, permanent wiring system or
an equipment grounding conductor
must be run with the circuit
conductors and connected to the
equipment grounding terminal or
lead on the dishwasher. See the
Installation Instructions included with
this dishwasher for more information
on electrical requirements.
9WARNING
RISK OF ELECTRIC SHOCK!
This appliance must be
grounded. In the event of a
malfunction or breakdown,
grounding will reduce the risk of
electric shock by providing a
path of least resistance for
electric current. This appliance
is equipped with a cord having
an equipment-grounding
conductor.
Improper connection of the
equipment-grounding conductor
can result in risk of electric
shock. Check with a qualified
electrician if you are in doubt
whether the appliance is
properly grounded.
Safe Operation
Use this dishwasher only for its
intended function, which is the
washing of household dishware and
kitchenware rated as dishwasher
safe.
Use only detergents or rinsing agents
recommended for use in a
dishwasher, and keep them out of
the reach of children.
9CAUTION
When loading items to be
washed:
■Locate sharp items so they
are not likely to damage the
door seal.
■Load knives and other sharp
utensils with their HANDLES
UP to reduce the risk of
cut-type injuries.
■Do not wash plastic items
unless they are marked
“dishwasher safe” or the
equivalent. For plastic items
not so marked, check the
manufacturer’s
recommendations.
■Do not operate your
dishwasher unless all
enclosure panels are in
place.
■Do not tamper with or
override controls and
interlocks.
Do not abuse, sit or stand on the
door or dish racks of the dishwasher.
9WARNING
RISK OF INJURY!
To avoid risk of injury, always
use caution when opening the
door during or following a wash
cycle as hot water or steam
may escape. Do not fully open
the door until water noises have
stopped and steam has
subsided.
NSF/ANSI 184 Certified residential
dishwashers are not intended for
licensed food establishments.

9 IMPORTANT SAFETY INSTRUCTIONS
READ AND SAVE THESE INSTRUCTIONS
8
Child Safety
To reduce risk of injury, do not allow
children to play in or on the
dishwasher.
When children become old enough
to operate the appliance, it is the
responsibility of the parents/legal
guardians to ensure the children are
instructed in safe practices by
qualified persons.
Proper Care and Maintenance
9WARNING
RISK OF EXPLOSION!
Under certain conditions,
hydrogen gas may be produced
in a hot water system that has
not been used for two weeks or
more. Hydrogen gas is
explosive. Before using a
dishwasher that is connected to
a hot water system that has
been unused for two weeks or
longer, turn on all hot water
faucets and let the water flow
from each for several minutes.
This will release any
accumulated hydrogen gas. As
the gas is explosive, do not
smoke or use an open flame
during this time.
Remove the dishwasher door to the
washing compartment when
removing an old dishwasher for
service or discarding.
To avoid floor damage and possible
mold growth, do not allow wet areas
to remain around or under the
dishwasher.
To avoid dishwasher damage, do not
allow water to remain in your
dishwasher systems through
extended periods of freezing
temperatures. Freezing temperatures
can damage the water fill valve and
potentially other components of your
dishwasher.
NOTICE
It is highly recommended for the end
user to become familiar with the
procedure to shut off the incoming
water supply and the procedure to
shut off the incoming power supply.
See the Installation Instructions or
contact your installer for more
information.
9WARNING
STATE OF CALIFORNIA
PROPOSITION 65 WARNINGS!
This product contains one or
more chemicals known to the
State of California to cause
cancer, birth defects, or other
reproductive harm.

Causes of Damage en-us
9
ƒCauses of Damage
CausesofDamage NOTICES
■Never use steam cleaning
products to clean your
dishwasher. The manufacturer will
not be liable for the possible
damages or consequences.
■Bleach-based wipes can cause
stainless-steel doors and tubs to
rust.
■Using harsh chemicals
(e.g. bleach), abrasive cleaners,
scouring pads (metal or plastic),
or abrasive cloths/paper towels
can damage your dishwasher’s
exterior door panel, fascia panel
and buttons.
■To avoid dishwasher damage, do
not load the dishwasher with
paper products, plastic bags,
packing materials or anything
other than normal, dishwasher
safe dishware and kitchenware.

en-us Getting Started
10
*Getting Started
GettingStarted Appliance overview
The dotted lines show optional
features which may or may not be
included with your dishwasher.
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Getting Started en-us
11
The numbers stated below refer to
the overview images on the previous
page of this manual.
Operating panel
Dishwasher interior
components
* optional feature which may or may
not be included with your
dishwasher.
Display indicators
--------
Menu overview
The dishwasher has been preset with
certain settings for your convenience.
You can change these factory
settings.
Use the function keys #, +and
3to change the settings.
--------
(On/Off button
0Wash cycles
8Digital display
@Delay start button
HWash cycle options
PStart button
1" Interior light *
1* Third rack
12 Upper rack
1: Upper spray arm
1B Detergent tab tray
1J Vent hole
1R Lower spray arm
1Z Dispenser for special salt*
1b Filters
1j Silverware basket
9" Lower rack
9* Rinse aid dispenser
92 Detergent dispenser
9: Lock for detergent dispenser
9B Rating plate
‹:‹‹ Cycle time remaining
Clean Lights up when dishes are
clean
Sanitize Lights up when sanitation
requirements are met
Add Rinse
Aid
Lights up when rinse aid is low
Setting Factory setting Description
§Rinse aid
§:‹‹ - §:‹‡
§:‹† Amount of rinse aid affects drying. When using
Multitabs, select setting 0.
šIntensive drying
š:‹‹ - š:‹‚
š:‹‹ / Off Improved drying for glasses and plasticware.
›Cycle completion signal
›:‹‹ - ›:‹„
›:‹ƒ Signal sounds when wash cycle is complete.
‚Info light
‚:‹‹ - ‚:‹‚
‚:‹‚ / On Light is projected to signal an active wash cycle.
˜Auto power off
˜:‹‹ - ˜:‹ƒ
˜:‹‚ Dishwasher switches off automatically after wash
cycle is complete.

en-us Rinse Aid
12
,Rinse Aid
RinseAid To achieve proper drying, always use
a liquid rinse aid, even if your
detergent contains a rinse aid or
drying additive.
Note: The dishwasher indicates low
rinse aid by turning on the Rinse Aid
indicator on the display 8. If this
indicator lights up, you need to refill
the rinse aid dispenser 9* by
following the directions below.
Adding rinse aid
NOTICE
To avoid oversudsing or clogging, do
not overfill the rinse aid
dispenser 9*. Wipe up any spills
with a damp cloth.
1. Open the rinse aid dispenser 9*
by pressing on the latch of the lid
and pull it open.
2. Add liquid rinse aid to the
dispenser 9* until it is full. Do
not overfill.
3. Close the lid. Lid must be fully
closed until it clicks in order to
seal.
4. Wipe up any excess rinse aid that
may have puddled when the
dispenser reservoir is full.
The indicator light will go out a few
moments after the dishwasher door
is shut.
NOTICE
Do not fill the rinse aid dispenser 9*
with detergent. Doing so will damage
the dishwasher.
Setting the amount of rinse
aid used
The amount of rinse aid dispensed
can be set from §:‹‹ to §:‹‡. The
factory setting is §:‹†.
You should only change the setting if
streaks remain on the dishes (lower
the amount), or if dishes are not
getting dry enough (increase the
amount).
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Setting Amount
§:‹‹ dispenser is OFF
§:‹‚ lowest setting
§:‹ƒ low setting
PD[

Loading the Dishwasher en-us
13
1. Press the On/Off button (.
2. Hold down the function key #
and press the Start button P
until the display 8indicates
š:‹x (x can be any number).
Release both buttons.
3. Press the function key #until
the display 8shows §:‹†.
4. Press the function key 3to
select the desired setting.
5. Press the Start button Pto
save the setting.
Turning off rinse aid
indicator
Proceed as described in the section
“Setting the amount of rinse aid
used” and set value to §:‹‹. The
rinse aid indicator is now turned off.
NOTICE
Using no rinse aid or setting the
dispenser to §:‹‹ may result in
longer cycle times consuming more
energy and water. The higher
temperatures and longer cycle times
can damage fine china or glassware.
-Loading the
Dishwasher
LoadingtheDishwasher Dishware material
Note: Before using your dishwasher
for the first time, check the
information in this section. Some
items are not dishwasher-safe and
should be hand washed; others
require special loading.
§:‹„ medium setting
§:‹… medium/high setting
§:‹† high setting
§:‹‡ highest setting
Setting Amount
Recommended
Aluminum Colored anodized aluminum
may fade over time.
Minerals in your water may
cause the aluminum to
darken or spot. This can
usually be removed with a
soap-filled steel wool pad.
China, Crystal,
Stoneware
Some hand-painted utensils
may discolor, fade or spot.
Hand wash these utensils.
Position fragile glassware so
that it will not topple over or
come in contact with other
utensils during the wash
cycle.
Glass Milk glass may discolor or
become yellow.
Non-stick
Coatings
Apply a light coating of
vegetable oil to non-stick
surfaces after drying.
Plastics Make sure the plasticware is
dishwasher-safe.
Stainless Steel,
Sterling Silver
and Silver
Plates
Load these so they do not
come in contact with other
metals, stainless steel
dishwasher tub walls or the
inner door.

en-us Loading the Dishwasher
14
Loading the racks
For best dishwashing results,
observe the following when loading
the dishwasher:
■Do not pre-wash items with
loosely attached food soil.
■Remove all food particles, bones,
toothpicks and excessive grease.
■Pre-treat items having burned-on,
baked-on or starchy soils.
■Load dishes in the dishwasher
racks so the insides of bowls,
pots and pans are facing the
spray arms.
■Avoid nesting and contact points
between dishes.
■Separate items of dissimilar
metals. Use care to not block
movement of the spray arms.
■Only wash household dishware
and kitchenware rated as
dishwasher-safe.
Refer to the Dishware Materials
section for more information
about dishware suitability.
NOTICE
To avoid dishwasher damage, do not
load the dishwasher with paper
products, plastic bags, packing
materials or anything other than
normal, dishwasher safe dishware
and kitchenware.
Loading the upper rack
Ensure items do not protrude through
the bottom of the racks and block the
spray arms.
Note: When pushing the upper
rack 12 into the dishwasher, push it
until it stops against the back of the
tub so the upper rack spray
arm 1: connects to the water
supply at the back of the tub. Do not
push racks in using the door.
Loading the lower rack
Place large items in the lower
rack 9". Load pots, pans and bowls
upside down. Do not block the vent
hole 1J with tall baking sheets.
Load these items on the right side of
the dishwasher.
Not Recommended
Acrylic Crazing or small cracks
throughout the acrylic, may
occur.
Adhesive-
Joined Pieces
Adhesives that join
materials such as plastic,
wood, bone, steel, copper,
tin, etc. may loosen.
Bone-Handled
Utensils
Handles may separate.
Iron Iron will rust. Hand wash
and dry immediately.
Non-Dishware
Items
Your dishwasher is intended
for use in cleaning ONLY
standard household
dishware and kitchenware.
Pewter, Brass,
Bronze
These items will tarnish.
Hand wash and dry
immediately.
Tin Tin will stain. Hand wash
and dry immediately.
Wood Wooden bowls, wooden
utensils and utensils with
wooden handles can crack,
warp and lose their finish.

Loading the Dishwasher en-us
15
Recommended loading
pattern
For daily, regular or typical use
12 place setting
Lower rack 9"
Upper rack 12
Note: Folding the cup shelves down
will allow the cups to sit at an
increased angle and reduce water
pooling on cup bottoms.
Third rack 1*
Additional loading pattern
10 place setting
Lower rack 9"
Upper rack 12
Note: Folding the cup shelves down
will allow the cups to sit at an
increased angle and reduce water
pooling on cup bottoms.

en-us Loading the Dishwasher
16
Third rack 1*
Loading the silverware
basket
Place knives and sharp utensils with
their handles up and forks and
spoons with their handles down. If
large or oddly-shaped items are
loaded in the silverware basket, be
sure they do not nest together.
9WARNING
RISK OF INJURY!
The sharp points and edges of
knives and other sharp utensils
can cause serious injury. Load
knives and other sharp utensils
with edges down. Do not allow
children to handle or play near
knives and sharp utensils.
The Double Flex silverware basket
This basket splits along its length,
resulting in two halves that may be
placed in a variety of positions in the
lower rack 9", greatly increasing
the lower rack’s loading versatility.
The basket snaps together either
side by side or back to back.
To split the Double Flex silverware
basket:
Grasp the basket and slide the two
halves in opposite directions and
then pull the two halves apart.
Side by side
Back to back
To assemble the Double Flex
silverware basket:
Hold the two halves side by side or
back to back, so that the tab on one
basket can slip into the notch on the
other basket. Push the two halves in
opposite directions until they click.
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Loading the Dishwasher en-us
17
Note: The silverware basket lid may
also be folded downward in order to
leave the basket open.
This dishwasher is equipped with a
silverware drawer that should
accommodate most silverware
loading needs.
However, if you are washing while the
silverware drawer has been removed,
or with excess silverware, a
silverware basket is also included.
When loading the silverware basket
you should avoid excessive contact
points and nesting of similar items
(allowing two spons to rest inside
one another).
A good way to avoid excessive
contact points is to load the
silverware basket with the lids
closed, inserting each piece of
silverware into one of the individual
slots as shown.
Unloading the dishwasher
When unloading the dishwasher, to
prevent water from dripping onto dry
dishes, unload the lower
rack 9" first. Next, unload the
silverware basket 1j followed by
the upper rack 12, and then the
third rack (if equipped).
Note: Dishes are more likely to chip
when unloading before cooling.
Adjusting the height of the
rack
If required, the height of the upper
rack 12 can be adjusted to create
more space for taller utensils either in
the upper or lower rack.
With
silverware
basket
Upper rack Lower rack
Setting 1
max. ø
9.4 in
(24 cm)
13.4 in
(34 cm)
Setting 2
max. ø
10.4 in
(26.5 cm)
12 in
(30.5 cm)
Setting 3
max. ø
11.4 in
(29 cm)
11 in (28 cm)
With
third rack
Upper rack Lower rack
Setting 1
max. ø
7 in (18 cm) 13.4 in
(34 cm)
Setting 2
max. ø
8 in
(20.5 cm)
12 in
(30.5 cm)
Setting 3
max. ø
9 in
(23 cm)
11 in (28 cm)

en-us Loading the Dishwasher
18
Arrange large plates up to a diameter
of 13.4 in (34 cm) in the lower
basket 9" as illustrated.
RackMatic®
The height of the upper rack 12 can
be adjusted in 3 steps to create more
space.
1. Pull the upper rack out of the
dishwasher until it stops.
2. To lower the rack, push the
RackMatic® lever inward.
3. To raise the rack, hold the basket
on the sides of the upper rack
and lift it up.
Note: Check spray arm for clearance
after adjustment.
Rack accessories
Flip tines
The upper and lower rack are fitted
with flip tines that can be folded
down depending on what you may
need to load in the rack.
Lower rack flip tines: To fold down,
pull flip tine gently forward and
release it from the notch. Push the
flip tine downward. To fold up, push
flip tines into an upright position until
the holder engages in the notch.
Upper rack flip tines: To fold down,
push flip tines downward with gentle
pressure. To fold up, push flip tines
into an upright position until the
holder engages in the notch.
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Loading the Dishwasher en-us
19
Third rack
The third rack 1* horizontally
positions knives, spatulas and other
oversized tools for improved cleaning
and easier loading and unloading.
Arrange cutlery in third rack as
illustrated.
You can fold down the side shelves
to provide more room for taller items
of silverware. The front rows of
prongs can be folded down to
provide room for wider handles.
Cup shelves
The cup shelves and the space
underneath them can be used for
small cups or for larger serving
utensils.
&/,&.
&/,&.

en-us Loading the Dishwasher
20
Extra tall item sprinkler
If an item is too tall to be placed in
the lower rack 9" even with the
upper rack 12 in the raised
position, remove the empty upper
rack 12 by pulling it out of the
dishwasher until it stops. Pull the
front of the rack upward and outward
until the rack will not slide out
anymore. Then lift it up and away
from the dishwasher, until the rollers
are completely free of the roller
guides (A).
Set the upper rack 12 aside and
push the roller guides (A) back into
the dishwasher. Insert the extra tall
item sprinkler (B) into the upper rack
spray outlet (C) and turn the sprinkler
clockwise to lock into position.
Note: Keep the vent hole 1J on the
tub’s left side clear by placing tall
items such as plastic cutting boards
and tall baking sheets on the lower
rack’s right side or center.
NOTICE
To avoid dishwasher damage, do not
reinstall the upper rack 12 without
removing the extra tall item
sprinkler (B).
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