Bose SoundLink Bluetooth Mobile Speaker II Operating instructions

If your Bluetooth device will not reconnect to the speaker,
try the following to pair your device:
If your device asks for a passcode to connect, make sure the one you entered is
correct. If you never set a passcode, enter 0000 (four zeros)
Make sure Bluetooth is turned ON on your device
Try moving your device closer to the speaker. Bluetooth range is about 9 metres.
Range is reduced when interference is present, like walls or multiple Bluetooth
devices in the same area
If two Bluetooth devices are already paired to the speaker, disable Bluetooth on one
of the devices, or take it out of range of the speaker. The speaker remembers the
last eight paired devices but can only pair to two devices at a time
Repeatedly press the speaker's Bluetooth button until you hear the name of the
desired device
Go to the Bluetooth settings on your device, select the SoundLink® speaker and
choose to "Forget" or "Remove" the speaker. Next, briefly hold the Bluetooth
button on the speaker until the Bluetooth light begins flashing Blue. Try again to
pair the device to the speaker
Reset the device you are trying to pair. This is typically done by
rebooting/restarting it or removing the battery and/or power cable for one minute
Clear the SoundLink® speaker's paired device memory by holding the Bluetooth
button until you hear a tone and, if enabled, a voice prompt. The speaker's
Bluetooth light begins flashing Blue. Try again to pair the device to the speaker
Reset the speaker by turning it on and then holding the power button for 10
seconds until it turns off

A factory reset clears the speaker's language setting and its paired mobile device
memory, returning the speaker to original factory settings. Once reset, turn the
speaker on and try again to pair the device.
Try pairing another device. If the other device works, there may be an issue with
the first device
Difficulty using Party and Stereo modes
Applies to:
•SoundLink Micro Bluetooth® speaker
Please try the following steps if you are having trouble using the Party and Stereo
feature:
Use the Connect app to pair speakers
Party and Stereo modes can be enabled either by using the Bose® Connect app or
manual pairing using the speaker buttons. However, the Connect app pairing
method is strongly recommended for two reasons:
•The procedure on the Connect app is designed to be user friendly
•The Connect app allows any combination of compatible speakers to enter
Party or Stereo modes. (For example, a Revolve and a Revolve+ can be
paired together.) The manual method of using the speaker buttons only
allows you to pair two of the same speaker model
Make sure only one speaker is actively connected to the mobile device.
Stereo and Party mode will not work if both speakers are connected to the mobile
device
Check software versions
The software needs to be up to date, as do both speakers, when using Party and
Stereo modes. If there is a mismatch of two speakers running on different firmware
versions, it can result in difficulty pairing
Try pausing audio when engaging Party or Stereo modes
Pause audio streaming to all speakers before turning on Party or Stereo mode

Rename the speakers in the Connect app
For ease of use, it is recommended for customers with two of the same model
speaker to rename the speakers in the Connect app so that they do not share the
exact same name
Perform a factory reset.
For information on performing a reset, see Resetting the speaker.
Note: A reset is used to correct occasional product issues. It is not something that a
product should require repeatedly.
Speaker will not turn on when using battery
Applies to:
•SoundLink Color Bluetooth® speaker II
•SoundLink Revolve Bluetooth® speaker
•SoundLink Revolve+ Bluetooth® speaker
•SoundLink Micro Bluetooth® speaker
Connect the speaker with its charging cable to a USB charger or a powered
computer USB port. You may need to do this for the following reasons:
The battery may not be sufficiently charged. The battery must have sufficient
charge to power up the speaker
The speaker has been disconnected from power and unused for 14 days. When this
happens, it goes into battery protection mode. Brand new speakers are typically in
this mode when they're first removed from the box
The speaker is unplugged and unused for more than three days with a remaining
charge of less than 10%. When this happens, it also goes into battery protection
mode
If your speaker still does not turn on after connecting it to power, see Speaker will
not turn on when connected to AC power