BOSSCO DSTS24 B229 User manual

(A)*4 (D)*4
M6*30


07/12
Model: DSTS24 B229
(1)*1
TU229-S
TU229-BF
TU229-KIT
If the chair is not working properly, is missing a part, is damaged, or if you have
any questions, please call customer service hotline before returning.
TU229-TF
Bottom Frame Top Frame
TU229-RING
(2)*1
(3)*1 (4)*1
STEP 1
A*2
TU229-BF
TU229-TF
TU229-S
TU229-RING
B*4
F
EC*4
D*4
A*2
STEP 2
STEP 3 STEP 4
(E)*1
(F)*1
(B)*4
(C)*4
M6*50
Customer Service Hotline: [phone] For further assembly instructions, please visit our website at www.bosschair.com

Frequently Asked Questions
1. The hardware is missing: Check the seat or back cushions first. Most of the hardware is
pre
drilled into the
cushions.
2. There is extra hardware: The seat cushion is made to accept different types of mechanisms
and
bases for versatility within our product
line.
3. The hardware will not insert all the way into the T-nut: Look in the hole to make sure
no
debris is blocking the hardware. Try another screw to see if it is the hardware or the
T-nut.
4. The parts are not aligning: Do not tighten the hardware completely into the component you
are
assembling. Tighten hardware a quarter of the way and when all the items are aligned and
the
product is sitting level, you can completely tighten all the
hardware.
5. Missing assembly instructions: Please visit our website or contact us by email, fax or
telephone.
6. The casters will not stay in: There should be a washer on the metal stem of the caster. Do
not
take this off. Push the caster in with some force (Twisting or using a soft mallet to tap it in).
The
caster stem needs to go all the way in. When inserted properly, the stem will not be
visible.
7. How to assemble the pneumatic lifter: Place the cylinder into the five star base with the
clip
facing downward. Do not remove the clip. The button should be upright. The cover to
the
pneumatic lifter should go: Small first, medium second and large last over the
cylinder.
8. The chair tilts forward: The seat plate may be on backwards. This is for chairs with
control
mechanisms with tilt and height adjustments. (Spring tilt mechanism). When sitting in the
chair,
the handle should be on the right side and the tension knob in front. For a
multi-function
mechanism: Pull paddle upward. Set seat or back into desired degree or position and push
paddle
back down to
lock.
9. The chair will not recline: Sit in the chair and pull the handle out away from the center post
of
the chair to unlock. Do not try to lean back while doing this or the lock will not
disengage.
10. The chair will not go up or down: Sit in chair. Reach over with right arm while sitting in the
chair
and grasp the handle in the palm of your hand. Fingers should touch bottom of paddle. Lift
upward
with force or pressure. Chair will lower. Use same directions to lift chair but lift your
body
weight
away from the
chair.
11. My chair sits crooked: Most issues are assembly related. Please make sure you are working on
a
flat level surface. Check hardware and look for any type of damage or irregularity.
Follow
instruction steps in order. Make sure hardware is inserted correctly. Do not fully tighten
hardware
until chair is
aligned.
Please Note: Chairs may require maintenance. Hardware should be checked often and tightened as
needed.
Please keep a copy of your receipt. You will need it for warranty purposes. If the chair is not working
properly, is missing a part, is damaged, or if you have any questions, please call: 1-800-593-1888.
You can email us at: [e-mail] or fax
the
parts request form and receipt to:
323-262-2300.