The bedboss RELAX 404 Series User manual

Advisory .Setup & Installation
Wireless hand control .1&14 year warranty
Owners manual
relax
404 Series

To access step-by-step video instructions search “Bed Boss” on YouTube.com
Electrical surges are by far the biggest cause of problems
with electrical circuits. In order to help protect your
investment, in case of a power surge or outage, use an
electrical surge protection device (not included).
WARRANTY WARNING!
Do not open or tamper with the transformer, control
box, motors, or remote control (with the exception of
battery compartments). The product warranty will be
void if these components are tampered with.
SMALL CHILDREN AND PETS
Immediately dispose of all packing materials as they can
smother small children and pets. Do not allow any
persons or pets under the bed. Children, convalescents,
and disabled persons should not operate the bed
without adult supervision.
HOSPITAL OR CONVALESCENT
USE DISCLAIMER
Adjustable beds are designed and engineered for a
lifestyle of in-home comfort and are not intended for
hospital use for a bed-ridden patient on extended
recovery. Adjustable beds are not equipped with bars to
help patients get safely in and out of the bed and are not
intended to be used around tent-type oxygen therapy or
explosive gases.
PRODUCT RATINGS
The bed lift motors are not designed for continuous use
of more than 2 minutes in an 18-minute period, or
approximately 10% duty cycle. Any attempt to
circumvent or exceed this rating will shorten the life
expectancy of the product and may void the warranty.
WEIGHT UNITS
The limitation for this adjustable bed is 750lbs. The bed
will structurally support this weight if it is evenly
distributed across the head and foot sections. This
product is not designed to support or lift this amount in
the head or foot section alone. Exceeding this weight
restriction could damage the bed and/or cause injury
and void the warranty. Enter and exit the bed in a at
position and do not sit on the head or foot sections while
in the raised position.
LIFTING AND LOWERING MECHANISMS AND
MASSAGE UNITS
It is normal for the raising and lowering feature on the
bed to emit a minimal humming sound during
operation.
TO REDUCE THE RISK OF SHOCK, BURNS,
FIRE, OR INJURY
Make sure the base is in a at position before unplugging
it from the power source. Always unplug the base from
the electrical outlet before cleaning or servicing the
base. If the cord or plug is damaged, discontinue use of
the bed base and contact qualied service personnel for
examination and repair.
FCC COMPLIANCE
This device complies with Part 15 of the FCC Rules for
residential use. Operation is subject to the following two
conditions: (1) this device may not cause harmful
interference, and (2) this device must accept any
interference received, including interference that may
cause undesired operation. Radio Frequency: 2.4 GHz.
EMERGENCY BATTERY BACKUP
In the event that the base is stuck in an articulated
position during a power outage, the battery backup in
the transformer will return the base to a at position.
Batteries are not to be used for normal operation of the
base. Install two 9-volt alkaline batteries into the
battery-backing transformer as shown below. Use the
reset button on the control box to return the base to a
at position.
WARNING
Attention: Read the following information before using this product. Failure to use a surge protection device could
compromise safety or cause product malfunction and could void the electrical portion of your warranty.

Check and verify all parts are included before
discarding any packaging materials. All
electronics and components that need to be
installed are located in boxes or directly attached
to the frame.
A) Wireless Remote (1)
B) Control Box (1)
C) Transformer with emergency battery backup (1)
D) Power Cord (1)
E) Mattress Retaining Bar (1)
F) Legs (6)
G) Center and Side Connector Brackets (King Size Only)
With the help of your able-bodied assistant,
place the adjustable box on the oor with the
arrows on the box pointing downward. Open the
box. The bottom of the unit should be facing up.
KING SIZE ONLY: Turn to page 3 now for King
special instructions. It is time to attach the motor(s)
and secure the base stability for the King size only.
See Figure 1 for Step 3
Connect (C) Transformer to (B) Control Box.
The Control Box is the black box attached to the
bottom of the bed frame. To connect, extend the
control box extension cord from (B) Control Box
and attach it to the short electrical output cord on (C)
Transformer. Next, plug (D) Power Cord into (C)
Transformer.
See Figure 2 for Step 4
Install (D) 6 legs firmly into the base of the
frame. The legs screw into the threaded holes in
each corner of the frame. Do not overtighten.
KING SIZE ONLY: 2 of the 6 legs will screw into the
side brackets. You should have already installed the
brackets when securing the base stability on page 3.
STEP 5 IS FOR THE KING SIZE ONLY.
Skip to Step 6 if assembling Twin XL, Full,
or Queen. For this step, connect the plugs to
control box as shown in Figure 3 on next page.
IMPORTANT: Do not throw away the clip piece
covering the plugs. Squeeze the sides of the clip piece
to remove it, then connect the plugs and replace the clip
piece.
Setup and Installation
Important: We strongly recommend two able-bodied adults set up and assemble this product.
To access step-by-step video instructions search “Bed Boss” on YouTube.com
1
1
2
3
4
5
Figure 2
2
3
4
To Access Video Instructions
Figure 1
F
E
B
C
F
Center
Side
*Brackets only come
with King size
A
C
B
D E
F G

Figure 3
Figure 4
Setup and Installation
STEP 6 IS FOR THE TWIN XL, FULL,
QUEEN SIZES ONLY. Skip to Step 7 if
assembling King and you have already nished
page 3 King special instructions.
See Figure 4 for Step 6
Secure base stability by locking hinge joints on bed
frame using (1) bolt, (1) at washer, (1) lock washer, and
(1) nut for each hinge joint as shown. Ensure that ALL
nuts and bolts on hinge joints are tight.
IMPORTANT: Twin XL has 2 hinge joints. Full and
Queen have 3 hinge joints.
With the help of your able-bodied assistant,
carefully lift the bed frame and set it upright on
its legs. Excessive lateral pressure may damage
the legs. Remove all plastic protective coverings.
NOTE: Make sure to clear all power cords so that they
do not interfere with any mechanisms of the adjustable
bed. Dispose of plastic protective coverings to
avoid injury.
Locate the (A) Wireless Remote and insert 3
AAA batteries (included).
Plug (D) Power Cord into a grounded electrical
outlet. Using (A) Wireless Remote, push the
HEAD UP button, FOOT UP button, and any
massage button for a momentary test of the
remote. If the adjustable bed responds to the remote,
skip to Step 11.
See Figure 5 for Step 10
If the adjustable bed does not respond to the
remote, synchronize (A) Wireless Remote with
(B) Control Box. Follow the steps below.
(1) Press and hold the HEADDOWN and FOOT UP
buttons simultaneously on the remote.
(2) While holding down the buttons on the remote,
press EITHER the blue reset button on the side of the
control box OR the control box extension cord.
(3) You should hear a few quick beeping sounds
signaling that the remote is synced to the base. Test this
by pressing any button on the remote.
NOTE: The RESET button can be used for emergency
attening of the adjustable bed. Pressing the RESET
button levels the bed.
2
Figure 5
FIGURE BELOW IS FOR KING SIZE ONLY
6
7
8
9
10
1
2
3
4
RESET BUTTONS
RESET BUTTONS

Setup and Installation
Figure 6
See Figure 6 for Step 11
(E) Mattress Retaining Bar is mounted upside
down or attached to the bottom of the foot
section for shipping purposes only. Remove (E)
Mattress Retaining Bar from the foot of the adjustable
and turn the bar upright. Reinstall the bar by carefully
aligning it with the clip pieces at the foot of the bed.
Lock the bar into place by firmly pulling it
toward you.
3
Attaching the motor
Attach uninstalled motor(s) to bed frame using (2) bolts, (2) ange washers, (2) at washers,
and (2) pins for each motor as shown below. To attach side B of motor, ask your able-bodied assistant to
lift the frame to help align the holes of the motor and motor mount in order to insert the bolt.
NOTE: Bolts, ange washers, at washers, and pins come pre-installed. Remove hardware,
position motor, and reattach hardware. Do not discard plastic washers.
1. Attach side A of motor. 2. Attach side B of motor.
A
AB
B
King Instructions
Securing Base Stability
To secure King bed frame, place
side and center brackets as shown
in the gure to the left. Secure each
bracket with (2) bolts with lock
washers and (2) at washers.
Center
Side
A
B
Brackets
11

Wireless hand control
4
Head Up/Head Down — Raises
and lowers the head of the bed base.
Flashlight — Turns light on the
remote on and o.
Foot Up/Foot Down — Raises and
lowers the foot of the bed base.
Flat Button — Press once to return
the bed base to at position.
Preset Position Buttons 1 & 2
1. Press the Flat Button to level
the bed.
2. Adjust the head and foot to
desired position.
3. Press and hold Preset Position
Button 1 or 2 until the control box
beeps.
The position is now memorized.
You can reset the buttons by
repeating the above steps.
head up
Foot up
Flashlight
head down
Foot down
preset position
buttons 1 &2
flat button

AB
Twin xl Instructions
When two side-by-side bases do not align
On the higher base of the two, use a wrench to turn both nuts counterclockwise to lower the angle
until the higher angle base matches the level of the lower angle base.
Using two remotes to
control side-by-side bases
You can synchronize two wireless remotes with two
side-by-side Twin XL bases to simultaneously control
both bases with both remotes. This is ideal if you are
using the two Twin XL bases as a single King base. To
achieve the synchronization, (1) synchronize (A) Master
Remote with the control boxes of both bases and (2)
sync (B) Clone Remote with (A) Master Remote. Follow
the steps below.
(1) Press and hold the HEADUP and FOOT UP buttons
simultaneously on (B) Clone Remote. The remote
ashlight will turn on for 10 seconds.
(2) While holding down the buttons on the (B) Clone
Remote, press the HEAD DOWN and FOOT UP buttons
on (A) Master Remote.
(3) The syncing process is successful when (B) Clone
Remote ashlight begins to ash. Now, either remote
will simultaneously control both bases.
To desynchronize (B) Clone Remote from (A)
Master Remote, simultaneously press the HEAD UP
and FOOT DOWN buttons on (B) Clone Remote. The
desynchronizing process is successful when (B) Clone
Remote ashlight stops ashing.
Using one remote to control side-by-side bases
The bed base is designed to allow two Twin XL bases to function together as a single King base. To use one
wireless remote to control two side-by-side Twin XL bases at the same time, synchronize the remote with the
control boxes of both bases. For syncing instructions, follow Step 10 of Setup and Installation.
HIGHER ANGLED BASE
5

Congratulations on the purchase of your new adjustable bed
base from THE BED BOSS® covered by the best warranty
from THE BED BOSS®.
THE BED BOSS® warrants the product only to the original
purchaser only for residential use from manufacturing defects
for a period of 15 years from Date of Purchase. The warranty
covers the adjustable bed base product only. The Purchaser is
responsible for all shipping costs to THE BED BOSS®. DO
NOT SHIP THE PRODUCT TO THE BED BOSS® WITHOUT
FIRST CONTACTING THE BED BOSS® FOR INSTRUCTIONS.
DO NOT RETURN THE PRODUCT TO THE RETAILER WHERE
YOU PURCHASED IT.
This warranty covers manufacturing defects only. Damage to
the product caused by abuse, misuse, or not properly
following the care instructions will void the warranty. THE BED
BOSS® is not responsible for any incidental or consequential
damages resulting from the use of its products. The
responsibility of THE BED BOSS® shall not exceed the
purchase price of the warranted product. This warranty will
only be honored when accompanied by a copy of the original
proof of purchase from an authorized retailer, reseller, or
distributor. This warranty is not available where the adjustable
bed base is used for commercial, institutional, or rental
purposes.
PRODUCT WARRANTY REGISTRATION
Product registration must be completed within 90 days of
purchase. Registration of the product online entitles the
original purchaser to an additional 1 year of full warranty
coverage as outlined below for a total period of 2 years from
date of purchase. Visit www.thebedboss.com to complete the
warranty registration process. Provide complete contact
information. Choose “Warranty Registration” as the contact
reason. Attach an image of the original purchase receipt.
Submit.
THE BED BOSS® reserves the right, upon the presentation of
a product covered by the warranty, to repair or replace with the
same. In the event that a particular product is no longer
manufactured, THE BED BOSS® shall have the right to
replace the product with a substitute product that most nearly
resembles the warranted item.
1 YEAR FULL WARRANTY
This adjustable bed base and its motor system are warranted
against defects in the workmanship or materials for a period of
1 year from the date of purchase. Upon written notice during
the rst year after the date of purchase, THE BED BOSS® will
provide a replacement part (at no cost to the purchaser) for
any defective adjustable bed base part and/or motor system.
When the adjustable bed base and/or motor system at hand is
found to be DAMAGED, not DEFECTIVE, all costs incurred to
inspect and/or correct the issue will be the financial
responsibility of the purchaser. If a service call is requested by
the purchaser within the rst year to complete a diagnostic or
repair, a fee of $100 will be charged to the purchaser and will
be due and payable prior to service. Year 2: $200. Year 3-15:
$300.
14 YEAR LIMITED PARTS WARRANTY
Upon written notice during the second year through the
fteenth from the date of purchase, THE BED BOSS® will
replace, upon terms and conditions set forth in this paragraph,
any mechanical bed base part found to be defective. This
limited warranty shall not apply unless the defective part is
returned to THE BED BOSS® according to the direction of an
THE BED BOSS® representative. The purchaser will pay all
service and transportation costs related to the replacement of
the defective part and is required to pay 1/14 of the current
replacement cost of the parts times the number of year used.
ADDITIONAL TERMS AND CONDITIONS
This warranty does not apply: (a) to any damage caused by the
purchaser; (b) if there has been any repair or replacement of
adjustable bed base parts by an unauthorized person; (c) if the
adjustable bed base has been mishandled (whether in transit
or by other means), subjected to physical or electrical abuse or
misuse, or otherwise operated in any manner inconsistent with
the operation and maintenance procedures outlined in the
Owner’s Manual and this warranty; (d) to damage to
mattresses, fabric, cables, electrical cords, or items supplied
by dealers (contact the dealer for warranty information on
these items); (e) if there has been any modication of the
adjustable bed base without prior written consent by THE BED
BOSS®; (f) to costs for service calls, including but not limited
to costs for service calls solely for the purpose of educating
the consumer about the adjustable bed base, service calls for
the replacement of defective parts under the manufacturer
warranty, or service calls which nd an unsatisfactory power
connection; (g) if the recommended weight restriction is not
followed (refer to the advisory section of this manual), the
warranty will be void. Repairs to or replacement of an
adjustable bed base or its components under the terms of this
limited warranty will apply to the original warranty period and
will not serve to extend such period. The decision to repair or
to replace defective parts under this warranty shall be made,
or cause to be made, by THE BED BOSS® at its option and in
its sole discretion. Repair or replacement shall be the sole
remedy of the purchaser. There shall be no liability on the part
of THE BED BOSS® for any special, indirect, incidental, or
consequential damages or to any other damage, claim, or loss
not expressly covered by the terms of this warranty. This
limited warranty does not include reimbursement for
inconvenience, removal, installation setup time, loss of use,
shipping, or any other costs of expenses, THE BED BOSS®
and/or its service technicians shall not be responsible for
moving furniture or any other items not attached to the
adjustable bed base in order to perform service on the
adjustable bed base. It is the sole responsibility of the
purchaser to provide adequate space and accessibility to the
adjustable bed base. In the event that the technician is unable
to perform service due to lack of accessibility, the service call
will be billed to the purchaser and the service will have to be
rescheduled. THE BED BOSS® makes no other warranty
expressed or implied, and all implied warranties of
merchantability and fitness for a particular purpose are
disclaimed by THE BED BOSS® and excluded from this
agreement. Some states do not allow the exclusion or
limitation of incidental or consequential damages, so the
above limitation or exclusion may not apply to every purchaser.
Distributed by THE BED BOSS®
99 Textile Lane
Chattanooga, TN 37419
THE BED BOSS® - 1 & 14 YEAR LIMITED WARRANTY