Brama EM262AMY-PHB User manual
WWW.VINOTEMP.COM
A PROUD HERITAGE OF EXPERIENCE & QUALITY
INSTRUCTION MANUAL
MICROWAVE OVEN
EM262AMY-PHB ( BR-MW BI22-S)
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GENERAL OPERATING INSTRUCTIONS
Remove all external and internal packaging from your appliance. Be sure that all parts
have been included before discarding any packaging materials. You may want to keep
the box and packing materials for use at a later date.
Upon receipt and inspection of unit, the supply cord must be replaced if it is damaged.
Let the unit rest UNPLUGGED for 24 hours once you have it placed in your home.
READ ALL INSTRUCTIONS BEFORE USING THIS APPLIANCE
-Save these instructions-
To register your product, visit: http://www.vinotemp.com
Register your warranty within 10 days of receiving the unit.
Please be sure to retain your proof of purchase.
Protect Your Investment with an Extended Warranty!
Add a New Leaf extended warranty to your order, and have the security of knowing that if there should be a problem, even
years in the future, New Leaf will be there to assist! Usable for any Wine Cellar or other electronic device manufactured by
Vinotemp. Add this warranty to purchases made from vinotemp.com or other qualified venders. Warranty must be
registered within the first 10 days from original purchase.
Visit www.vinotemp.com to purchase.
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Table of Contents
Important Safety Instructions --------------------- 4-5
Grounding Instructions -------------------------------- 6
Materials Allowance in Microwave Oven --------- 7
Parts and Specifications ----------------------------- 8
Countertop Installation -------------------------------- 9
Operating Instructions -------------------------- 10-13
Menu Chart -------------------------------------------- 14
Maintenance and Troubleshooting ---------------- 15
Terms & Conditions ------------------------------ 16-21
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PRECAUTIONS TO AVOID POSSIBLE EXPOSURE TO EXCESSIVE
MICROWAVE ENERGY
a. Do not attempt to operate this oven with the door open since open door operation can result
in harmful exposure to microwave energy. It is important not to defeat or tamper with the
safety interlocks.
b. Do not place any object between the oven front face and the door or allows soil or cleaner
residue to accumulate on sealing surfaces.
c. Do not operate the oven if it is damaged. It is particularly important that the oven door close
properly and that there is no damage to the:
1) DOOR (bent)
2) HINGES AND LATCHES (broken or loosened)
3) DOOR SEALS AND SEALING SURFACES
d. The oven should not be adjusted or repaired by anyone except properly qualified service
personnel.
If there is any damage to the Microwave Oven, please contact to your Dealer. Please do
not to attempt to repair or replace any part by yourself.
Read these instructions carefully before using your microwave oven, and keep it carefully.
If you follow the instructions, your oven will provide you with many years of good service.
SAVE THESE INSTRUCTIONS CAREFULLY
IMPORTANT SAFETY INSTRUCTIONS
For your safety, please follow the information in this manual to reduce the risk of
fire, burns, explosion, electric shock, exposure to excessive microwave energy,
and to help prevent property damage or personal injury.
1. Read all instructions before using the appliance.
2. Read and follow the specific: "PRECAUTIONS TO AVOID POSSIBLE EXPOSURE TO
EXCESSIVE MICROWAVE ENERGY" (see above).
3. This appliance must be grounded. Connect only to grounded outlet. See “GROUNDING
INSTRUCTIONS” on page 5.
4. Install or locate this appliance only in accordance with the provided installation instructions.
5. Some products such as whole eggs and sealed containers - for example, closed glass jars -
are able to explode and should not be heated in this oven.
6. Use this appliance only for its intended use as described in the manual. Do not use
corrosive chemicals or vapors in this appliance. This type of oven is specifically designed to
heat, cook or dry food. It is not designed for industrial or laboratory use.
7. As with any appliance, close supervision is necessary when used by children.
8. Do not operate this appliance if it has a damaged cord or plug, if it is not working properly,
or if it has been damaged or dropped.
9. This appliance should be serviced only by qualified service personnel. Contact nearest
authorized service facility for examination, repair, or adjustment.
10. Do not cover or block any openings on the appliance.
11. Do not store this appliance outdoors. Do not use this product near water, near a kitchen
sink, in a wet basement, near a swimming pool, or similar location.
12. Do not immerse cord or plug in water.
13. Keep cord away from heated surface.
14. Do not let cord hang over edge of table or counter.
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15. When cleaning surfaces of door and oven that comes together on closing the door, use
only mild, nonabrasive soaps, or detergent applied with a sponge or soft cloth.
16. To reduce the risk of fire in the oven cavity:
a. Do not overcook food. Carefully attend appliance when paper, plastic, or other
combustible materials are placed inside the oven to facilitate cooking.
b. Remove wire twist-ties from paper or plastic bag before placing bag in oven.
c. If material inside of the oven ignite, keep oven door closed, turn oven off, and
disconnect the power cord, or shut off power at the fuse or circuit breaker panel.
d. Do not use the cavity for storage purposes. Do not leave paper products, cooking
utensils, or food in the cavity when not in use.
17. Liquids, such as water, coffee, or tea are able to be overheated beyond the boiling point
without appearing to be boiling. Visible bubbling or boiling when the container is removed
from the microwave oven is not always present.
THIS COULD RESULT IN VERY HOT LIQUID SUDDENLY BOILING OVER WHEN THE
CONTAINER IS DISTURBED OR A UTENSIL IS INSERTED INTO THE LIQUID.
To reduce the risk of injury to persons:
1) Do not overheat the liquid.
2) Stir the liquid both before and halfway through heating it.
3) Do not use straight-sided contained with narrow necks.
4) After heating, please allow the container to stand in the microwave oven for a short time
before removing the container.
5) Use extreme care when inserting a spoon or other utensil into the container.
SAVE THESE INSTRUCTIONS
RADIO INTERFERENCE
1. Operation of the microwave oven may cause interference to your radio, TV or similar
equipment.
2. When there is interference, it may be reduced or eliminated by taking the following
measures:
1) Clean door and sealing surface of the oven.
2) Reorient the receiving antenna of radio or television.
3) Relocate the microwave oven with respect to the receiver.
4) Move the microwave oven away from the receiver.
5) Plug the microwave oven into a different outlet so that microwave over and receiver are
on different branch circuits.
UTENSILS
CAUTION – Personal Injury Hazard
Tightly-closed utensils could explode. Closed containers should be opened and plastic pouches
should be pierced before cooking.
See the instructions on "Materials you can use in microwave oven or to be avoided in
microwave oven” on page 7.
Utensil test:
1. Fill a microwave-safe container with 1 cup of cold water (250ml) along with the utensil in
question. Stir the liquid both before and halfway through heating it.
2. Cook on maximum power for 1 minute.
3. Carefully feel the utensil. If the empty utensil is warm, do not use it for microwave cooking.
4. Do not exceed 1-minute cooking time.
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GROUNDING INSTRUCTIONS
This appliance must be grounded. In the event of an electrical short circuit, grounding reduces
the risk of electric shock by providing an escape wire for the electric current. This appliance is
equipped with a cord having a grounding wire with a grounding plug. The plug must be plugged
into an outlet that is properly installed and grounded.
NOTE: Consult a qualified electrician or serviceman if the grounding instructions are not completely
understood, or if doubt exists as to whether the appliance is properly grounded. If it is necessary to use
an extension cord, use only 3-wire extension cord that has a 3-blade grounded plug, and 3-slot
receptacle that will accept the plug on the appliance. The marked rating of an extension cord shall be
equal to or greater than the electrical rating of the appliance.
DANGER – Electrical Shock Hazard
Touching some of the internal components can cause serious personal injury or death.
Do not disassemble this appliance.
WARNING – Electrical Shock Hazard
Improper use of the grounding can result in electric shock. Do not plug into an outlet until appliance is
properly installed and grounded.
1. A short power-supply cord is provided to reduce the risks resulting from becoming
entangled in or tripping over a longer cord.
2. Longer cord sets or extension cords are available and may be used if care is exercised in
their use.
3. If a long cord or extension cord is used:
(1) The marked electrical rating of the cord set or extension cord should be at least as great
as the electrical rating of the appliance.
(2) The extension cord must be a grounding-type 3-wire cord.
(3) The longer cord should be arranged so that it will not drape over the counter top or
tabletop where it can be pulled on by children or tripped over unintentionally.
For your protection, this unit is equipped with a 3-conductor
cord set that has a molded 3-prong grounding-type plug, and
should be used in combination with a properly connected
grounding-type outlet.
• Do not under any circumstances cut or remove the third ground
prong from the power cord supplied. For personal safety, this
appliance must be properly grounded.
• Do not kink or pinch the power supply cord of appliance.
• The cord should be secured behind the unit and not left exposed
or dangling to prevent accidental injury.
• A standard electrical supply (115V AC only, 60Hz, 15A), properly grounded in accordance with
the National Electrical Code and local codes and ordinances, is required.
• Never unplug the unit by pulling the power cord. To disconnect the appliance, always grip the
plug firmly and pull straight out from the wall outlet. When moving the unit, be careful not to
damage the power cord.
• The unit should always be plugged into its own individual electrical outlet with a voltage rating
that matches the rating label on the unit.
Extension Cord
CAUTION:
It is strongly recommended that you do not use an adapter or an
extension cord with this unit.
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Materials you can use in microwave oven
Utensils
Remarks
Browning dish
Follow manufacturer’s instructions. The bottom of browning
dish must be at least 3/16 inch (5mm) above the turntable.
Incorrect usage may cause the turntable to break.
Dinnerware
Microwave-safe only. Follow manufacturer’s instructions. Do
not use cracked or chipped dishes.
Glass jars
Always remove lid. Use only to heat food until just warm. Most
glass jars are not heat resistant and may break.
Glassware
Heat-resistant oven glassware only. Make sure there is no
metallic trim. Do not use cracked or chipped dishes.
Oven cooking bags
Follow manufacturer’s instructions. Do not close with metal tie.
Make slits to allow steam to escape.
Paper plates and
cups
Use for short-term cooking/warming only. Do not leave oven
unattended while cooking.
Paper towels
Use to cover food for reheating and absorbing fat. Use with
supervision for a short-term cooking only.
Parchment paper
Use as a cover to prevent splattering or a wrap for steaming.
Plastic
Microwave-safe only. Follow the manufacturer’s instructions.
Should be labeled "Microwave Safe". Some plastic containers
soften as the food inside gets hot. "Boiling bags" and tightly
closed plastic bags should be slit, pierced or vented as directed
by package.
Plastic wrap
Microwave-safe only. Use to cover food during cooking to
retain moisture. Do not allow plastic wrap to touch food.
Thermometers
Microwave-safe only (meat and candy thermometers).
Wax paper
Use as a cover to prevent splattering and retain moisture.
Materials to be avoided in microwave oven
Utensils
Remarks
Aluminum tray
May cause arcing. Transfer food into microwave-safe dish.
Food carton with
metal handle
May cause arcing. Transfer food into microwave-safe dish.
Metal or metal-
trimmed utensils
Metal shields the food from microwave energy. Metal trim may
cause arcing.
Metal twist ties
May cause arcing and could cause a fire in the oven.
Paper bags
May cause a fire in the oven.
Plastic foams
Plastic foam may melt or contaminate the liquid inside when
exposed to high temperature.
Wood
Wood will dry out when used in the microwave oven and may
split or crack.
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PARTS AND SPECIFICATIONS
SETTING UP YOUR OVEN
Names of Oven Parts and Accessories
Remove the oven and all material from the carton and oven cavity.
Your oven comes with the following accessories:
Glass tray (1)
Turntable ring assembly (1)
Instruction Manual (1)
A) Control panel
B) Turntable shaft
C) Turntable ring assembly
D) Glass tray
E) Observation window
F) Door assembly
G) Safety interlock system
TURNTABLE INSTALLATION
Model
EM262AMY-PHB (BR-MW BI22-S)
Voltage
120V
Frequency
60Hz
Rated Input Power (Microwave):
1700W
Rated Output Power (Microwave):
1200W
Oven Capacity
62L
Turntable Diameter:
Ø420mm (Ø16.53 in)
Net Weight
19.7 kg (43.43 lbs)
Dimensions (W x D x H)
24 2/5 x 19 3/5 x 13 3/5 in
a. Never place the glass tray upside down. The glass tray
should never be restricted.
b. Both glass tray and turntable ring assembly must
always be used during cooking.
c. All food and containers of food are always placed on the
glass tray for cooking.
d. If glass tray or turntable ring assembly cracks or breaks,
contact your nearest authorized service center.
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COUNTERTOP INSTALLATION
Remove all packaging material and accessories. Examine the oven for any damage such as
dents or broken door. Do not install if oven is damaged.
Cabinet: Remove any protective film found on the microwave oven cabinet surface. Do not
remove the light brown Mica cover that is attached to the oven cavity to protect the magnetron.
INSTALLATION
1. Select a level surface that provides
enough open space for the intake
and/or outlet vents.
A minimum clearance of 3 inches
(7.5cm) is required between the oven
and any adjacent walls. One side must
be open.
1) Leave a minimum clearance of 12
inches (30cm) above the oven.
2) Do not remove the legs from the
bottom of the oven.
3) Blocking the intake and/or outlet
openings can damage the oven.
4) Place the oven as far away as possible. Operation of microwave oven may cause
interference to your radio or TV reception.
2. Plug your oven into a standard household outlet. Be sure the voltage and the frequency are
the same as the voltage and the frequency on the rating label.
WARNING: Do not install oven over a range cooktop or other heat-producing appliance. If installed near
or over a heat source, the oven could be damaged and the warranty would be void.
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OPERATION
1. Power Level
10 power levels are available.
Level
10
9
8
7
6
5
4
3
2
1
Power
100%
90%
80%
70%
60%
50%
40%
30%
20%
10%
Display
PL10
PL9
PL8
PL7
PL6
PL5
PL4
PL3
PL2
PL1
2. Clock Setting
(1) Press “Clock” once, and "00:00" will display.
(2) Press the number keys and enter the current time. For example, time is 10:12 now,
please press "1,0,1,2" in turn.
(3) Press “Clock” to finish clock setting. “:” will flash and the clock will be lighted.
(4) If the numbers’ input is not within the range of 1:00--12:59, the setting will be invalid until
valid numbers are input.
NOTE: (1) In the process of clock setting, if the “Off/Cancel” button is pressed or if there is
no operation within 1 minute, the oven will go back to the former setting automatically.
(2) If the clock needs to be reset, please repeat step 1 to step 3.
3. Microwave Cook
(1) Press “COOK TIME” once, and the screen will display "00:00".
(2) Press the number keys to input the cooking time; the maximum cooking time is 99
minutes and 99 seconds.
(3) Press “POWER LEVEL” once, and the screen will display “PL10”. The default power is
100% power. Now you can press number keys to adjust the power level.
(4) Press “START/Enter/Add 30 sec.” to start cooking.
Example: Follow the steps to cook the food with 50% microwave power for 15 minutes.
a. Press “COOK TIME” once, and “00:00” will display.
b. Press "1","5","0","0" in order.
c. Press “POWER LEVEL” once, and then press "5" to select 50% microwave power.
d. Press “START/Enter/Add 30 sec.” to start cooking.
NOTE: (1) In the process of setting, if the “Off/Cancel” button is pressed or if there is no
operation within 1 minute, the oven will go back to the former setting automatically.
(2) You can skip step “c” and cook at 100% microwave power.
4. Kitchen Timer
(1) Press “KITCHEN TIMER” once, and the screen will display "00:00".
(2) Press the number keys and enter the timer time; the maximum cooking time is 99
minutes and 99 seconds.
(3) Press “START/Enter/Add 30 sec.” to confirm setting, and the time counts down.
(4) When the timer time arrives, the buzzer will ring 3 times and screen displays "End".
NOTE: (1) The kitchen time is differed from 12-hour system, and Kitchen Timer is a timer.
(2) Kitchen Timer and cooking (including microwave, defrosting, Auto menu) are
independent. All the cooking for functions can be set during running Kitchen
Timer, and Kitchen Timer can be set during running other cooking functions.
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Example: When oven is cooking with 50% microwave power for 15 minutes, the screen will
display countdown cooking time. You want to set the timer 10 minutes.
a. Press “KITCHEN TIMER” once, and the screen will display "00:00".
b. Press the number keys and enter the timer time. If there is no entering time in 10
seconds, timer set is cancelled and oven will return to countdown cooking time.
c. Press “START/Enter/Add 30 sec.”, and timer is operated. Timer counts down in
screen. If the “START/Enter/Add 30 sec.” button is not pressed in 10 seconds,
timer set is cancelled and oven will return to countdown cooking time.
d. If timer countdown time is earlier than the end of cooking process, buzzer will sound
3 times. After the buzzer, the screen will display the remaining cooking time.
If the cooking process is earlier than the end of the program “Timer” timer, buzzer will sound 5
times and screen will display countdown timer. When the timer time arrives, buzzer will sound 3
times and screen will display "End".
If the cooking process and the “Timer” timer finish at the same time, buzzer will sound 5 times
and screen will display "End".
5. Speed Cooking
(1) In waiting state, instant cooking at 100% power level with 30 seconds' cooking time can
be started by pressing “START/Enter/Add 30 sec.” button. Each press on the same
button will increase cooking time by 30 seconds. The maximum cooking time is 99
minutes and 99 seconds.
(2) In waiting state, press numerical buttons to set the cooking time, then press
“START/Enter/Add 30 sec.” to start cooking at 100% level.
NOTE: During microwave cooking and time defrost, time can be added by pressing
“START/Enter/Add 30 sec.” button.
6. Weight Defrost Function
(1) Press “Weight Defrost” once, and the screen will display “0.0” and “lbs” light.
(2) Press numerical buttons to input weight to be defrosted. Input the weight ranged
between 0.3~6.3lbs. If the weight input is not within 0.3~6.3, the input will be invalid.
(3) Press “START/Enter/Add 30 sec.” to start defrosting and the cooking time remained
will be displayed.
7. Time Defrost Function
(1) Press “Time Defrost” once, and screen will display "00:00".
(2) Press number pads to input defrosting time.
(3) Press “START/Enter/Add 30 sec.” to start defrosting. The remained cooking time will
be displayed.
8. Auto Menu
(1) In waiting state, press "Popcorn", "Dinner Plate", "Pizza Reheat", "Frozen Entree",
"Beverage", "Soup", "Fresh Vegetable", "Frozen Vegetable" or "Potato" to choose
the auto menu.
(2) Press the same pad repeatedly to choose the weight of the food.
(3) Press “START/Enter/Add 30 sec.” to start cooking.
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9. Sensor Cook
(1) In waiting state, press "Dinner Plate", "Fresh Vegetable" or "Frozen Vegetable". The
screen will display "SC".
(2) Press “START/Enter/Add 30 sec.” to start sensor cooking. "SC" will flash in the display.
(3) The sensor will sound once when the steaming is emanated. The surplus time will
display.
10. MEMORY FUNCTION
(1) Press "Favorite" to choose memory 1-3 procedure. The screen will display 1,2,3.
(2) If the procedure has been set, press “START/Enter/Add 30 sec.” to use it. If not, you
can continue to set the procedure. Only one or two stages can be set.
(3) If the procedure has not been set after finishing the setting, press " Favorite" once to
save the procedure and turn back to the waiting states. If you press “START/Enter/Add
30 sec.” button, it will start cooking at once and save the procedure too.
Example: Demonstrate how to set the following procedure as the second memory, which is
memory 2. Cook the food with 80% microwave power for 3 minutes and 20 seconds.
The steps are as follow:
a. In waiting states, press "Favorite" twice. Stop pressing until the screen displays "2".
b. Press "COOK TIME" once, and then press "3","2","0" in order.
c. Press “POWER LEVEL” once, and "PL10" displays on the screen. You can then
press "8", and "PL8" displays.
d. Press "Favorite" to save the setting. Buzzer sounds once and then turn back to
waiting states. If you press “START/Enter/Add 30 sec.” again, the procedure will be
saved as the memory 2 and operated.
e. If the electricity is not cut off, the procedure will be saved all the time. If it is, the
procedure needs to reset.
f. When you want to run the saved procedure, in waiting states, press "Favorite"
twice. As the screen displays “2”, you can then press “START/Enter/Add 30 sec.”
to start cooking.
NOTE: Defrosting and Auto menu cannot be set in memory function.
11. MULTI-STAGE COOKING
At most, 2 stages can be set for cooking. In multi-stage cooking, if one stage is defrosting, then
defrosting shall be placed at the first stage automatically.
Note: Auto menu cannot work in the multi-stage cooking.
Example: If you want to cook with 80% microwave power for 5 minutes + 60% microwave
power for 10 minutes, the cooking steps are as follow:
(1) Press "COOK TIME " once, and then press "5","0","0" to set the cooking time.
(2) Press “POWER LEVEL” once, and then press "8" to select 80% microwave power.
(3) Press "COOK TIME " once, and then press "1","0","0","0" to set the cooking time.
(4) Press “POWER LEVEL” once, and then press "6" to select 60% microwave power.
(5) Press “START/Enter/Add 30 sec.” to start cooking.
12. INQUIRING FUNCTION
(1) In the microwave cooking state, press “POWER LEVEL” to inquire microwave power
level. The current microwave power will be displayed. After three seconds, the oven will
turn back to the previous state.
(2) In cooking state, press “CLOCK”. The oven will display clock for three seconds.
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13. English/French Mode
The default language mode is English Mode. In waiting state, open the door and then press "1"
for 3 seconds to switch language mode. There are 2 kinds of language mode you can choose.
Text
English mode
French mode
End
End
Fin
Door
Door
Prte
14. Silent Mode
The default mode is OFF Mode, and the buzzer will ring under special circumstances. In waiting
state, open the door and then press "2" for 3 seconds to enter to Silence Mode. The buzzer will
ring under no circumstance.
15. LOCK FUNCTION FOR CHILDREN
Lock: In waiting state, press "Off/Cancel” for 3 seconds. There will be a long "beep" denoting
the oven is entering into the children-lock state, and the lock indictor will light. The screen will
display the current time or "0:00".
Unlock: In locked state, press "Off/Cancel” for 3 seconds. There will be a long "beep" denoting
that lock is released.
16. DOOR LOCK FUNCTION
If the oven is in no working state for over 5 minutes, it will activate the door lock function. You
cannot press “START/Enter/Add 30 sec.” to start cooking unless you open door and then
close door.
NOTE: The “Kitchen Timer” function is not affected by door lock function.
17. COOKING END REMINDING FUNCTION
When the cooking is over, the buzzer will beep five times to alert user the cooking is finished.
18. OTHER SPECIFICATIONS
(1) The maximum cooking time is 99 minutes and 99 seconds.
(2) When the cooking is finish, the screen will display "End" or “Fin”. Opening the door or
pressing “Off/Cancel” can make the oven enter waiting state.
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Menu Chart
Menu
Weight
Display
Fresh Vegetable
4-16 oz
SC
Pizza Re-heat
1 (Slice)
1
2
2
3
3
Baked Potato
1 (8.00 oz)
1
2
2
3
3
4
4
Dinner Plate
8-16 oz
SC
Beverage
1 cup (about
8.8 oz)
1
2 cups
2
Soup
1
1
2
2
3
3
4
4
Frozen Vegetable
4-16 oz
SC
Frozen Entree
10.00 Oz
10.0 Oz
20.00 Oz
20.0 Oz
Popcorn
1.75 oz
1.75 oz
3.00 oz
3.0 oz
3.30 oz
3.3 oz
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MAINTENANCE
Troubleshooting
Check your problem by using the chart below and try the solutions for each problem. If the
microwave oven still does not work properly, contact the nearest authorized service center.
TROUBLE
POSSIBLE CAUSE
POSSIBLE REMEDY
Oven will not start
a. Electrical cord for oven is
not plugged in.
b. Door is open.
c. Wrong operation is set.
a. Plug into the outlet.
b. Close the door and try
again.
c. Check instructions.
Arcing or sparking
a. Materials to be avoided in
microwave oven were used.
b. The oven is operated when
empty.
c. Spilled food remains in the
cavity.
a. Use microwave-safe
cookware only.
b. Do not operate with oven
empty.
c. Clean cavity with wet towel.
Uneven cooked
foods
a. Materials to be avoided in
microwave oven were used.
b. Food is not defrosted
completely.
c. Cooking time, power level is
not suitable.
d. Food is not turned or stirred.
a. Use microwave-safe
cookware only.
b. Completely defrost food.
c. Use correct cooking time,
power level.
d. Turn or stir food.
Overcooked foods
Cooking time, power level is
not suitable.
Use correct cooking time,
power level.
Undercooked
foods
a. Materials to be avoided in
microwave oven were
used.
b. Food is not defrosted
completely.
c. Oven ventilation ports are
restricted.
d. Cooking time, power level
is not suitable.
a. Use microwave-safe
cookware only.
b. Completely defrost food.
c. Check to see that oven
ventilation ports are not
restricted.
d. Use correct cooking time,
power level.
Improper
defrosting
a. Materials to be avoided in
microwave oven were
used.
b. Cooking time, power level
is not suitable.
c. Food is not turned or
stirred.
a. Use microwave-safe
cookware only.
b. Use correct cooking time,
power level.
c. Turn or stir food.
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TERMS & CONDITIONS
Shipping/Delivery fees are the responsibility of the Purchaser. Seller is not responsible for the
carrier’s missed/Non delivery for any reason. Delivery is curbside. Optional upgrades in delivery
service is an additional fee. If upgraded delivery service cannot be performed properly, Purchaser
agrees to accept delivery curbside and the difference in upgraded cost will not be refunded. If
item with free shipping/freight is canceled in transit, a charge of 25% of the price of the unit/s plus
freight costs both ways will be charged. All damages must be noted at time of delivery on BOL
and Seller to be notified within 48 hours of delivery of such damage. Purchaser acknowledges if
cancelation is authorized by Seller, a 35% restocking fee and freight both ways will be charged.
No cancelation or refund on made-to- order products. If an order has been placed and production
has not started, cancellation fee of 15% of total amount will be charged. Cancelled orders paid
by Credit Card will have an additional fee of 3% deducted from the total refund. Refurbished units
are sold as is. Purchaser assumes risks to the quality and performance of goods and assumes
the costs of all necessary service or repair not covered herein.
(Box here for check mark) Accept Terms & Conditions
Vinotemp International Corp. (“Seller”) and the person or entity that acquires these goods from
Seller (“Purchaser”) hereby fully agrees to the following terms and conditions of the sale:
Shipping/Delivery fees are the responsibility of the Purchaser whether freight prepaid or freight
collect. Seller assumes responsibility for the goods sold to the Purchaser until the goods have
reached Purchaser’s delivery address (FOB Destination) and the delivery receipt is signed clear.
Seller is not responsible for the carrier’s late delivery, missed delivery, unpaved roads, remote
locations, stairs, elevators, narrow door openings and other such issues in attempting to fit or
deliver the goods into the Purchaser’s location. Delivery to remote locations may require
additional fees. Remote location may be defined at the discretion of the carrier as more or less
than 50 miles from the nearest major city. Purchaser assumes all responsibility for additional
costs related to freight such as access, measurement, installation, hookup, wiring, moving and
storage of the goods, flight of stairs, carrier’s inability to safely and/or adequately deliver, inability
to use the building elevator to lift the goods, narrow openings, along with any additional costs to
deliver or redeliver the product properly. Make sure to review access to the property and size of
the product ordered. The transportation of all goods is subject to the terms and conditions which
the carrier imposes on Purchaser. Installation is the responsibility of the Purchaser. If white glove
delivery was ordered and cannot be performed properly, or access is hindered in any way,
Purchaser agrees to accept delivery curbside (delivery service cannot be refunded). If Purchaser
will-calls or pays for their own freight responsibility transfers to the Purchaser when the Purchaser
or Purchasers freight company picks up the unit from Seller. Freight quoted are either curbside,
threshold or white glove. Standard white glove delivery is main floor, easy access and NO
STAIRS, Doors, aligned feet attached (if necessary) and removal of packaging, additional fees
for additional requests. Each service has a different rate and will require additional fees. If freight
is not charged (Free Shipping or Freight Included) and the order is cancelled after shipping, a
freight charge of 25% of the cost of the unit, each direction will be charged. Item swap outs are
arranged as curbside delivery and pickup unless noted otherwise. There is no white glove service
for returns. Approved returns must have original and/or proper packaging. Swap-outs (Delivery
and Pick up are at the same time) Original unit must be packed and ready for carrier pick up at
time of delivery of new unit. Packaging of old unit must be adequate for shipping, not oversized
or on a pallet if unit was not originally delivered on a pallet. Carrier will not drop off new unit if the
original unit is not ready. If the carrier has to make a second attempt, customer will be subject to
additional charges for the attempted delivery and for any packaging issues. Deliveries include
ONE attempt by the shipping company to deliver the product to the consumer. If for any reason
the customer is unavailable to accept the order and the product is undeliverable under any
circumstances, the customer will be responsible for any extra shipping and handling charges.
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732 South Racetrack Road, Henderson, Nevada 89015
We are a manufacturer not a shipping company, deliveries are done by a 3rd party service. Email
Continental USA (excluding Alaska, Puerto Rico, Hawaii), cost is additional please email
[email protected] for a quote.
California Proposition 65 Warning: The products sold on this ecommerce website and to the
public may contain chemicals and other substances known to the State of California to cause
cancer and birth defects and other reproductive harm.
Totes made of vinyl, imitation leather, and/or leather material contain lead and/or other
substances that are known to the State of California to cause cancer, birth defects and other
reproductive harm.
Microfiber “Plastic microfiber” means a small synthetic particle that is fibrous in shape, less than
5 millimeters in length, and is released into water through the regular washing of textiles made
from synthetic material.
Composite wood: May contain formaldehyde.
Galvanized metal and some of its constituents contain lead and/or other substances that are
known to the State of California to cause cancer, birth defects and other reproductive harm.
Products made of vinyl contain lead, Diethyl Hexyl Phthalate (DEHP), and/or other substances
that are known to the State of California to cause cancer, birth defects and other reproductive
harm.
Acrylic may contain Acrylic Acid and/or other substances that are known to the State of California
to cause cancer, birth defects, and other reproductive harm.
Appliances may contain tin or lead in either the paint or the controllers, and/or other substances
that are known to the State of California to cause cancer, birth defects, and other reproductive
harm.
Our barware items may contain plastic, acrylic, enamel, crystal, metal and/or other substances
that are known to the State of California to cause cancer, birth defects, and other reproductive
harm.
Appliances may contain Tin, Lead or Nickel
Damage: All damages must be noted at time of delivery. If a bill is signed that there is no damage,
buyer accepts delivery as free and clear. Any claim for damages of the goods, when FOB
Destination, that incurred during shipment by the carrier are insured and handled directly with the
carrier by the Seller if noted on the receipt and notified within 48 hours of delivery. OPEN AND
INSPECT YOUR DELIVERY. When FOB Destination, if the item is damaged by the freight
company, and Purchaser cancels rather than accepts a replacement, the order can be cancelled
by paying for freight costs both ways and a 35% restocking fee for stocked items. No cancellation
or refunds on custom/made or made to order products. When shipped 3rd Party (FOB
Warehouse), Purchaser assumes all responsibility for delivery, payment of freight and freight
claims for damages during shipment. Manufacture defects will be handled directly with Seller,
subject to the limited warranty below.
Fees: All sales are final. Unless authorized in writing by the Seller, Purchaser may not return the
goods under any circumstance. If Seller agrees in writing to take back stocked goods, there will
be a restocking/service fee that is 35% of the purchase price of the goods and freight both ways
(product must be new, unused, and in original packaging). If Purchaser returns goods claiming
that the goods are defective and goods are found to be in working condition by the Seller,
Purchaser is liable for the cost of freight both ways plus and a service fee that is 35% of the
purchase price of the goods. Built to Order and Custom products are nonreturnable,
nonrefundable. Purchaser must notify Seller of nonconforming goods within 48 hours of receipt,
after which time all goods are deemed accepted by the Purchaser. If an order has been placed
and production has not started, cancellation of your order will be a 15% charge. If Purchaser
tenders payment with a check that has insufficient funds (NSF), a collection fee plus NSF fee of
$50 will be added to the invoice, which Purchaser agrees to pay promptly. If Purchaser puts a
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stop payment on a check or credit card for any reason, Purchaser agrees to pay for all costs
associated with the Seller’s collection or litigation of such a claim, including, without limitation,
general and special damages, court costs and attorneys’ fees. Finance charges begin the date
of invoice. Title to the goods reverts back to the Seller in the case of nonpayment of goods or
services. All fees and costs to retrieve the product, cost of freight, legal costs, collection fees and
court fees, credit card fees and interest rate of 18% (annual rate) will be the responsibility of the
Purchaser. In a credit card dispute, Purchaser assumes and must immediately pay any “credit
card arbitration” fees and chargeback fees which the credit card companies charge at the time of
the chargeback. Cancelled orders using a Credit Card will have an additional fee of 3% deducted
from the refund. Any disputes not resolved within 30 days from the invoice date will be reported
to credit reporting agencies.
LIMITED WARRANTY: Seller warrants that the goods will be free of defects in materials and
workmanship as follows:
Furniture style (wood) wine cabinets made in the U.S.: all cooling unit parts only for a period of 1
(year) year; cabinetry and labor (uninstalled) for a period of 12 (twelve) Months (Model numbers
“Vino” and “Custom”.
Metal cabinet units (appliances) (compressor) (made in China and Denmark)(Model numbers
start with EL, VT, IL, or EP: parts and labor for cooling system and cabinetry for a period of 12
(twelve) months.
Thermoelectric Units: 90 (ninety) days (including Wine and Beverage Coolers, Beer Dispensers,
Humidor, Portofino Wood Cellars, and Refrigerators). (Models start with EL, VT, IL or EP).
WineMate and Cellar Tec (WM, Wine Mate or CT)(Wine Cooling Units) Split and Ducted Systems
and other installed cooling units are parts only for 1 year, no labor. Self Contained WineMate
Cooling Systems are 1 year parts, 1 year labor. Removal and reinstallation of cooling units is not
included.
Wine Accessories, Racking Systems, Parts and Other miscellaneous items is a 30 day warranty.
Il Romanzo units: Warranty 90 (ninety) days. Replacement part 12 (twelve) months from the date
of sale.
Brama: 1 year warranty from date of purchase.
Non-New Units (Scratch & Dent/Refurbished/Floor Models), warranty for compressor units is 90
days from your dated invoice and 30 days for thermoelectric units (parts for function only, not
cosmetic defects). These units are refurbished and sold as is; Purchaser assumes risks to the
quality and performance of goods and assumes the costs of all necessary service or repair not
covered herein. Extended warranties via New Leaf may not be purchased on Non-New Units.
Delivery is curbside. Upgrades in delivery will require an additional fee.
Element Grills (via Element Products LLC), grills have a thirty day limited parts warranty on grill
accessories.
If a model is not listed here will have 90 day warranty on parts only if it’s a new item.
Parts and Repairs: Warranty on in-house repairs: 90 days parts and labor for compressor; 30
days parts and labor for Thermoelectric; Customer is required to put down a labor deposit of $75
for Thermoelectric units; $150 for compressor based Wine Coolers and $195 for WineMate units
which will be kept if a unit is found to be in good working condition. Customer is responsible for
freight costs to us.
Warranty on parts purchased: 30 days; if part fails within 30 days of purchase, customer is to
ship us back the part; upon inspection, if defective, VT will send replacement part at no charge.
If a purchaser claims a product is “defective” with regards to refrigeration, Purchaser must obtain
a letter from a qualified refrigeration technician at the Purchaser’s cost to verify that the unit was
installed properly, with proper ventilation and the unit is truly malfunctioning due to a
manufacturing defect.
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732 South Racetrack Road, Henderson, Nevada 89015
Removal or reinstallation of a unit is not included in warranted costs. Purchaser’s exclusive
remedy is limited at Seller’s option to repair or replace defective part[s] with either new or
reconditioned part[s]. Purchaser is responsible for shipping the unit prepaid to a designated
facility and Seller will pay return shipping charges in the continental United States for items
repaired under warranty within 12 (twelve) months from date of sale. The returned unit must be
packaged correctly, with enough protection to ensure the unit is not further damaged. Oversized
or lack of packaging is not permitted and will be refused. Replacement or exchanged units will
be returned to Purchaser through curbside delivery only. Any redelivery fees are the Purchasers
responsibility. Since the natural variation in texture, density, grain, color, tone, and shade of wood
is unavoidable; Seller does not guarantee the texture, color, tone, or shade of the wood: nor does
seller guarantee the colorfastness of wood or against peeling, chipping, cracking, or scratching.
Note: Unfinished wood is subject to warping; all wood surfaces must be sealed before placing
cellar into service. Make sure doors are aligned by reviewing the owner’s manual. Improper repair
or placement of the unit will void the warranty. Any third party repair facility must be preapproved
in writing by Seller, before providing replacement parts under warranty. Change Orders: Custom
units already in production that require a change will be subject to a change order fee.
Storage Fees: When having an item serviced by a Vinotemp service technician at the Vinotemp
facility, Purchaser agrees to pick up their repaired item or make arrangements for return shipping
within a 30 day period once they have been notified by Vinotemp through phone call, email, or
letter that their unit is ready for pick up. If the item remains in the Vinotemp warehouse after 30
days but no longer than 60 days, the Purchaser will incur additional storage fees of 2%. After 60
days in storage, the item will become property of Vinotemp. For custom units with deposits: If
product is not picked up or shipped within 60 days of completion, Purchaser deposit is forfeited
and product becomes the property of Vinotemp. Warranty period is from the date of sale (not
from shipping, delivery, nor installation). All completed cabinetry, racking, or other custom work
must be picked up or shipped within a period of 14 days after Vinotemp has notified the Purchaser
by phone call, email, or letter. Any completed cabinetry, racking, or other custom work stored
longer than 14 days will incur an additional monthly storage fee. After 60 days, the product will
become property of Vinotemp.
This Limited Warranty does not cover damage due to such things as accident, misuse, abuse,
mishandling, neglect, acts of God, fires, earthquakes, floods, high winds, government, war, riot
or labor trouble, strikes, lockouts, delay of carrier, unauthorized repair, or any other cause beyond
the control of the Seller, whether similar or dissimilar to the foregoing. Seller is not responsible
for any damages caused to Purchaser's property resulting from the goods. This limited warranty
applies only inside the Continental US (Alaska, Puerto Rico, Hawaii and other territories/countries
are not warranted). Purchaser understands and acknowledges that the goods sold here are wine
cellars, cigar humidors, and/or other similar units which house wine or cigars or other items.
Purchaser assumes all risk of using these units, including risk of spoilage, humidity variations,
temperature variations, leaks, fire, water damage, mold, mildew, dryness and similar and any
other perils that might occur. Seller is not responsible for incidental or consequential damages,
and there are no warranties, expressed or implied, which extend beyond the Limited Warranty
described above. Warranty and liability are nontransferable. The implied warranties of
merchantability and of fitness for a particular purpose are hereby expressly disclaimed. Some
states do not allow the exclusion of incidental or consequential damages, or a waiver of the
implied warranties of fitness and/or merchantability, so the above limitations may not apply to
you. This warranty gives you specific legal rights and you may also have other rights which vary
from state to state. Seller disclaims any indemnification for claims of infringement of any
intellectual property of protectable nature. In the event of any dispute between Seller and
Purchaser arising out of or relating to these terms and conditions or to the goods sold generally,
Purchaser must first file a written claim with Seller within ten days of the occurrence giving rise
to the claim and wait an additional thirty days for a response before initiating any legal action.
The sale and all terms are subject to Nevada law. Any legal proceeding arising out of or relating
to these terms and conditions or to the goods sold Purchaser shall bring, solely and exclusively
in Clark County. In no event may Purchaser initiate any legal proceeding more than six months
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after the occurrence of the event giving rise to the dispute. Seller may make nonpayment claims
until debt is paid in full. Any dispute or claim relating in any way to these to the Terms and
Conditions, the Website, or any products or services sold or distributed by or through this
Website, store, or catalog will be resolved by binding arbitration, rather than in court, except that
you may assert claims in small claims court if your claims qualify. The Federal Arbitration Act and
federal arbitration law apply to the Terms and Conditions. We each agree that any dispute
resolution proceedings will be conducted only on an individual basis and not in a class,
consolidated or representative action. If for any reason a claim proceeds in court rather than in
arbitration we each waive any right to a jury trial. Both parties agree to bring suit in court to enjoin
infringement or other misuse of intellectual property rights.
The above terms and conditions are the only ones governing this transaction and Seller makes
no oral representations of any kind. These Terms and Conditions can only be modified in writing,
signed by both Purchaser and Seller.
SPECIFIC WARRANTY BELOW for SCRATCH & DENT/OPEN BOX/ REFURBISHED/FLOOR
MODELS/ CLOSEOUTS, OVERSTOCK: TERMS AND CONDITIONS OF SALE
Vinotemp (and its brands Element, Wine Mate, Cellar Tec, Apex Wine Racks, Epicureanist Il
Romanzo, Brama(“Seller”) and the person of the entity that acquires these goods from Seller
(“Purchaser”) hereby fully aggress to the following terms and conditions of the sale:
1. Freight: Vinotemp is not a freight, moving or installation company, if Freight is arranged for the
Buyer, the Seller assumes no responsibility for the goods sold to the Purchaser once the goods
have left the Seller’s premises, including, but not limited to, late delivery by the moving carrier, or
for events caused by any difficulty carrier incurs in attempting to fit the goods into the Purchaser’s
place of business or residence due to the size of the goods or otherwise, such as the disassembly
and reassembly of the goods. Purchaser assumes all responsibility for delivery, payment of
freight, extra fees, access, measurement, installation, hook-up, moving and storage of the goods.
The transportation of all goods is subject to the terms and conditions which the moving carrier
imposes on Purchaser including, but not limited to, additional charges imposed per flight of stairs,
and/or additional charges resulting from the carrier’s inability to safely and/or adequately use the
building elevator to lift the goods to an upper floor. Any claim for damages incurred during
shipment by the carrier of the goods are insured and handled directly with the carrier and must
be noted at time of delivery.
2. All sales are final, and unless authorized in writing by the Seller, Purchaser is not entitled to
return goods, under any circumstances. If Purchaser refuses to accept goods, the Purchaser is
liable for the return and cost of freight both directions and a restocking/service fee that is 35% of
the purchase price of the goods. Purchaser must notify Seller of non-conforming goods within
four days of delivery, after which time all goods are deemed accepted.
3. If Purchaser tenders payment with a check that has insufficient funds (NSF), or stops payment
on a check or credit card for any reason, Purchaser agrees to pay for all costs associated with
the Seller’s connection or litigation of such a claim, including without limitation extra damages,
court costs, collection fees and attorney’s fees. Finance charges begin the date of invoice.
Collection fees plus NSF fee of $50 will be added to your invoice, which you agree to promptly
pay. Title to the goods does not pass until payment is received in full by Seller and Seller retains
a security interest in the goods until they are paid for in full. If the credit card dispute goes to
arbitration, Buyer agrees to pay for credit card arbitration fees.
4. LIMITED WARRANTY on Non-New Units (Scratch & Dent/Refurbished and Floor Models):
warranty for compressor units is 90 days from your dated invoice and 30 days for thermoelectric
units (parts for function only, not cosmetic defects). These units are refurbished and sold as is;
Purchaser assumes risks to the quality and performance of goods and assumes the costs of all
This manual suits for next models
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