Brama BR-24FZREF User manual
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A PROUD HERITAGE OF EXPERIENCE & QUALITY
PRODUCT REGISTRATION
Purchase Confirmation
With the information you provide, we can confirm the date of purchase for your product.
The confirmation is of benefit to you, especially if your original proof of purchase is lost.
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substantive issues that arise concerning your product.
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updates on new products via e-mail.
IMPORTANT:
Complete your product registration today!
Visit product and warranty registration at:
https://www.vinotemp.com/extended-warranty/register-warranty
For more information on warranty service and repair, please refer to the appropriate
section of your product literature.
For additional information about Vinotemp product, visit http://www.vinotemp.com/
or call toll-free 1-800-777-8466
Please also fill out the questionnaire below for a chance
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https://www.vinotemp.com/product-registration-form
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732 South Racetrack Road, Henderson, Nevada 89015
GENERAL OPERATING INSTRUCTIONS
Remove all external and internal packaging from your appliance. Be sure that all parts
have been included before discarding any packaging materials. You may want to keep the
box and packing materials for use at a later date.
Upon receipt and inspection of unit, the supply cord must be replaced if it is damaged.
Let the unit rest UNPLUGGED for 24 hours once you have it placed in your home.
READ ALL INSTRUCTIONS BEFORE USING THIS APPLIANCE
-Save these instructions-
To register your product, visit: http://www.vinotemp.com/Warranty.aspx
Register your warranty within 10 days of receiving the unit.
Please be sure to retain your proof of purchase.
Protect Your Investment with an Extended Warranty!
Add a New Leaf extended warranty to your order, and have the security of knowing that if there should be a problem, even years in the
future, New Leaf will be there to assist! Usable for any Wine Cellar or other electronic device manufactured by Vinotemp. Add this
warranty to purchases made from vinotemp.com or other qualified venders. Warranty must be registered within the first 10 days from
original purchase.
Visit http://www.vinotemp.com/ to purchase.
State of California Proposition 65 Warnings:
WARNING: This product can expose you to chemicals including BPA, Styrene, Nickel (Metallic) as
well as some other products listed in the Prop 65 list used in making our appliances, which is known
to the State of California to cause cancer and reproductive harm.
For more information go to www.P65Warnings.ca.gov
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TABLE OF CONTENTS
IMPORTANT SAFETY INSTRUCTIONS................................................................................5
ELECTRICAL CONNECTION.................................................................................................6
PARTS AND SPECIFICATIONS.............................................................................................7
INSTALLATION .......................................................................................................................8
OPERATING YOUR APPLIANCE ..........................................................................................9
CARE AND MAINTENANCE.................................................................................................11
TROUBLESHOOTING ..........................................................................................................13
TERMS OF SALE AND WARRANTY...................................................................................15
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732 South Racetrack Road, Henderson, Nevada 89015
IMPORTANT SAFETY INSTRUCTIONS
To reduce the risk of fire, electrical shock or injury when using your
appliance, follow these basic precautions:
•Do not operate this or any other appliance with a damaged cord.
•Do not operate if housing is removed or damaged.
•Exercise caution and use reasonable supervision when appliance is used near children. Never allow
children to operate, play with or crawl inside the appliance. Keep packing materials away from children.
•Before performing any maintenance or cleaning, ensure that the unit is unplugged or that the power line is
disconnected.
•Do not clean appliance with flammable fluids. Do not store or use gasoline or other flammable vapors and
liquids in the vicinity of this or any other appliance. The fumes can create a fire hazard or explosion.
•Exercise caution when moving and installing the unit. The cooler is heavy and may require two or more
people when moving the unit to prevent strain or injury.
•To ensure proper ventilation for your appliance, the front of the unit must be completely unobstructed.
Choose a well-ventilated area with temperatures above 44°F (7°C) and below 106°F (41°C).
•Locate the unit away from direct sunlight and sources of heat (stove, heater, radiator, etc.). This unit is
intended for indoor use only and must be installed in an area protected from the elements.
•Place the appliance on a solid, level surface.
•Do not attempt to repair or replace any part of your appliance unless it is specifically recommended in this
manual. All other servicing should be referred to a qualified technician.
•Connect to properly polarized outlets only. It is recommended that a separate circuit, serving only your
appliance be provided. Use receptacles that cannot be turned off by a switch or pull chain. Be sure that
the plug is fully inserted into the receptacle.
•To protect against electric shock, do not immerse appliance, plug or cord in water or other liquids. Avoid
locating the unit in moist areas.
•This appliance is designed to be built-in (fully-recessed) or freestanding for indoor or outdoor use.
•Do not use this appliance for other than its intended purpose.
•Do not operate the unit with wet hands, while standing on a wet surface or while standing in water.
•Do not use solvent-based cleaning agents or abrasives on the interior of the cooler. These cleaners may
damage or discolor the interior.
•Keep fingers out of pinch point areas and be careful when closing doors if children are around.
•When disposing of refrigerated appliances, special handling is often required. It is the consumer’s
responsibility to comply with federal and local regulations when disposing of this product.
•This appliance is CFC- and HFC-free and contains small quantities of Isobutane (R600a) which is
environmentally friendly, but flammable. It does not damage the ozone layer, nor does it increase the
greenhouse effect. Care must be taken during transportation and setting up of the appliance that no parts
of the cooling system are damaged. Leaking coolant can ignite and may damage the eyes.
In the event of any damage:
- Avoid open flames and anything which creates a spark,
- Disconnect from the power supply,
- Air the room in which the appliance is located for several minutes and
- Contact the Service Department for advice.
•The more coolant there is in an appliance, the larger the room it should be installed in. In the event of a
leakage, if the appliance isin a small room,there is the danger of combustible gases building up. For every
ounce of coolant at least 325 cubic feet of room space is required. The amount of coolant in the appliance
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is stated on the data plate inside the appliance. It is hazardous for anyone other than an Authorized Service
Person to carry out servicing or repairs to this appliance.
•Takeserious care when handling, moving and using the appliance to avoid either damaging the refrigerant
tubing or increasing the risk of a leak.
•Replacing component parts and servicing shall be done by factory authorized service personnel, so as to
minimize the risk of possible ignition due to incorrect parts or improper service.
•WARNING: Risk of child entrapment and suffocation. Before you throw away this or an old unit, take off
the door. Leave the shelves in place, so that children may not easily climb inside.
- SAVE THESE INSTRUCTIONS –
ELECTRICAL CONNECTION
Improper use of the grounded plug can result in the risk of electrical shock. If the
power cord is damaged, frayed or shows cracks or abrasions across its length, have it
replaced at an authorized service center.
For your protection, this unit is equipped with a 3-conductor cord set that has a molded 3-prong grounding-
type plug and should be used in combination with a properly connected grounding-type outlet.
•Do not under any circumstances cut or remove the third ground prong from the power cord supplied.
For personal safety, this appliance must be properly grounded.
•The cord should be secured behind the unit and not left exposed or dangling to prevent accidental
injury.
•A standard electrical supply (115/120V AC only, 60Hz, 15A), properly grounded in accordance with
the National Electrical Code and local codes and ordinances, is required.
•Never unplug the unit by pulling the power cord. To disconnect the appliance, always grip the plug
firmly and pull straight out from the wall outlet. When moving the unit, be careful not to damage the
power cord.
•The unit should always be plugged into its own individual electrical outlet with a voltage rating that
matches the rating label on the unit.
Extension Cord
CAUTION: It is strongly recommended that you do not use an adapter
or an extension cord with this unit.
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PARTS AND SPECIFICATIONS
Specifications
Model No.
BR-24FZREF
Voltage
AC 115V
Frequency
60 Hz
Ambient Temperature Range
44°- 106°F
Control Temperature Range
36°- 43°F for refrigerator;
-11°- 11°F for freezer.
Refrigerant
R600a/1.13oz
Power Consumption
380 kWh/Year
Input Power
100W
Volume
3.9 Cu.Ft.
Net Weight
109 lbs
Gross Weight
118 lbs
Dimensions (W x D x H)
23.4” x 23.4” x 34”
Box Dimensions (W x D x H)
26” x 26” x 36.5”
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INSTALLATION
•Remove all packing material before using your appliance.
•IMPORTANT: Before connecting the unit to a power source, let it stand upright for approximately 24 hours.
This will reduce the possibility of a malfunction in the cooling system from handling during transportation.
•Clean the interior surface with lukewarm water and a soft cloth.
•This unit is designed for freestanding or built in installation and indoor or outdoor use. Position the unit in
a dry and well-ventilated place. Avoid placing the unit near any source of heat or moisture, or in direct
sunlight. Do NOT install the unit in a location with an ambient temperature that will fall below 44°F.
•For freestanding installation, 5 inches of space between the back and sides of the unit are suggested,
which allows the proper air circulation to cool the compressor and condenser for energy saving. Even for
built-in installation, it is a must to keep ¼” space on each side and at the top to ensure proper service
access and ventilation. And the air vent at the front of the appliance must never be covered or blocked in
any way.
•Place the unit on a level surface strong enough to support it when it is fully loaded. To level the appliance,
adjust the front leveling legs at the bottom of the appliance.
•For best performance it is recommended that you install the appliance in a location with an ambient
temperature between 44°-106°F. If the ambient temperature is above or below recommended
temperatures, the performance of the unit may be affected.
Anti-tip Bracket Installation
To reduce the risk of tipping the unit by abnormal usage or improper loading, the appliance must be secured
by properly installing the anti-tip device packed with the appliance.
•Place the anti-tip bracket on the floor as shown in the figure. An anti-tip bracket must be installed at the
left side.
•Mark the locations of the 4 holes of the anti-tip bracket on the floor.
•Use a 5/16” masonry drill bit and insert plastic anchors.
•Secure bracket to floor using screws.
•Slide appliance into position and make sure the leg engages the anti-tip bracket.
NOTE: If the unit is relocated, the bracket must be removed and installed in the new location.
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OPERATING YOUR APPLIANCE
CONTROLS
ON/OFF Power
To turn the appliance off, touch and hold the POWER key for 5 seconds until the temperature display goes
off. To turn the appliance on, touch and hold the POWER key for 1 second until the temperature display
lights up.
NOTE: Pressing the POWER key once can switch off the audible alarm when the alarm is on.
UP
Used to increase (warm) the set temperature by 1°C/1ºF.
DOWN
Used to decrease (cool) the set temperature by 1°C/1ºF.
ºF/ºC Selector
Select the temperature display setting in Fahrenheit or Celsius degree.
Indicator Light
The indicator light is the dot located at the bottom right corner of the display. The indicator light will be on
when a multi-key function is selected. To perform a multi-key function, touch and hold the first key, then
touch the second key for at least 5 seconds and then release both keys.
Setting the Temperature
•The unit has two separate temperature compartments. You can set the temperature of the bottom
compartment (freezer) by touching the left UP and DOWN symbols and set the temperature of the top
compartment (refrigerator) by touching the right UP and DOWN symbols. When you touch either key for
the first time, the LED readout will show the original temperature set previously. (The temperature preset
at the factory is 0°F/-18°C for freezer compartment and 39°F/4°C for refrigerator compartment.)
•The temperature you are setting will increase by one degree each time you touch the UP symbol, and will
decrease by one degree each time you touch the DOWN symbol.
•The range of the temperature control is from -11°F/-24°C to 11°F/-12°C for freezer compartment and from
36°F/2°C to 43°F/6°C for refrigerator compartment.
•To view the set temperature at any time, touch the UP or DOWN symbol. The set temperature will
temporarily flash in the display window for 5 seconds. Then the display shows the current inner
temperature again.
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INTERIOR LIGHT
•The unit is fitted with an interior LED light system which will be turned ON when the door is open and it is
designed for extremely long life. It is not user serviceable. To change the LED light fitting, please contact
the service department.
NOTE: Please use only the same type of LED light fittings originally provided by the manufacturer.
NOTE: When using the unit for the first time or after a long period of inactivity, there may be a variance of a
few degrees between the selected temperature and the temperature indicated on the LED readout. This is
normal due to the length of inactivity, and will correct itself after the unit is run for a few hours. If the unit is
unplugged, has lost power or is turned off, wait 3 to 5 minutes before restarting the unit. The unit will not restart
before this time delay.
SABBATH MODE
Sabbath mode is available for the observance of certain religious holidays. This mode turns off the displays,
interior light and audible alarms and prevents them from turning on again. Normal cooling operations will still
take place.
To initiate Sabbath mode, press the POWER and ºC/F keys at the same time for at least 5 seconds. The
indicator light (the dot at the bottom right of the display) will flash four times and confirm the Sabbath mode is
ON. Sabbath mode can be canceled by repeating the above process. The Sabbath Mode will automatically
turn off after 48 hours.
TEMPERATURE MEMORY FUNCTION
•In the event of a power interruption (power surge, breaker switch, etc.), the unit can remember the previous
temperature settings, and when the power is recovered, the cabinet temperature will return to the same
setting temperature as before the power went off.
TEMPERATURE ALARM/DOOR ALARM
•An audible alarm sounds if the storage temperature is not cold enough. The temperature display flashes
at the same time.
•The cause of the temperature being too high may be:
–Warm fresh food was placed inside
–Too much warm ambient air flowed in when rearranging and removing food
–Power failure for some time
–The appliance is faulty
•The audible alarm is automatically silenced and the temperature display stops flashing when the
temperature is sufficiently cold again.
•If the door has been left open for more than 60 seconds, the alarm will sound. Pressing the POWER key
once can switch off the audible alarm.
DEFROSTING
•The unit defrosts automatically in normal operating conditions.
•The evaporator behind the rear wall of the unit defrosts automatically. The condensate collects in the
drainage channel behind the rear wall of the unit, and flows through the drainage hole into the drip tray by
the compressor where it evaporates.
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USING THE FREEZER
•The freezer is designed for the long-term storage of frozen food. Storage time is up to three months.
•The storage life of frozen foods varies and the recommended storage time should not be exceeded.
•Pre-packaged commercially frozen food should be stored in accordance with the frozen foods
manufacturer’s instructions for a three star frozen food storage compartment or home freezer.
•Place frozen food into the freezer as quickly as possible after purchase. If there are instructions on the
packet, carefully follow these instructions regarding storage times.
CARE AND MAINTENANCE
CLEANING YOUR APPLIANCE
IMPORTANT: Always unplug the unit before cleaning or performing maintenance. Never use harsh cleansers
or scouring pads to clean any part of the unit.
•Turn off the power, unplug the appliance, and remove all items including shelves.
•Wash the inside surfaces with a warm water and baking soda solution. The solution should be about 2
tablespoons of baking soda to a quart of water.
•Wash the shelves with a mild detergent solution.
•Wring excess water out of the sponge or cloth before cleaning control panels or any electrical parts.
•Wash the outside cabinet with warm water and mild liquid detergent. Rinse well and wipe dry with a
clean soft cloth.
•Use an approved stainless steel cleaner to clean the door. Do not use steel wool or a steel brush on
the stainless steel.
POWER FAILURE
Most power failures are corrected within a few hours and should not affect the temperature of your appliance.
If the power is off for an extended period of time, proper steps should be taken to protect your contents.
INACTIVITY
If the unit will not be used for a period of less than three weeks, leave the unit operating. If the period of
inactivity is several months, remove all items and turn the unit off. Clean and dry the interior thoroughly. Leave
the door open slightly to prevent any possible moisture build-up.
MOVING YOUR APPLIANCE
Before moving your unit, first be sure to remove all items from the unit.
•Securely tape down any loose items, such as shelves, inside the unit.
•Turn the adjustable leg up to the base to avoid damage.
•Tape the door shut.
•Ensure that the unit stays securely in the upright position during transportation. Protect the outside of the
appliance with a blanket or similar item.
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ENERGY SAVING TIPS
•The appliance should be located in the coolest area of the room or outdoor location, away from heat
producing appliances and out of direct sunlight.
•Ensure that the unit is adequately ventilated. Never cover air vents.
•Do not keep the door open any longer than necessary.
•Let hot foods cool to room temperature before placing in the unit. Overloading the unit forces the
compressor to run longer.
•Be sure to wrap foods properly, and wipe containers dry before placing them in the unit. This cuts down
on frost build-up inside the unit.
•Unit shelves and storage bins should not be lined with aluminum foil, wax paper, or paper towels. Liners
interfere with cold air circulation, making the unit less efficient.
•Organize and label food to reduce door openings and extended searches. Remove as many items as
needed at one time, and close the door as soon as possible.
CAUTION: Failure to unplug the appliance could result in electrical shock or personal
injury.
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PROBLEMS WITH YOUR APPLIANCE
Most common problems can be solved easily, saving you the cost of a possible service call. Try the
following suggestions to see if you can solve the problem before contacting Vinotemp at
info@vinotemp.com.
TROUBLESHOOTING
PROBLEM
POSSIBLE CAUSE
REMEDY
Appliance
does not
operate.
•Appliance is not connected to a power
supply.
•The appliance is turned off.
•Tripped circuit breaker or a blown
fuse.
•Connect the appliance.
•Switch on the appliance.
•Switch on circuit breaker or
replace fuse.
Appliance is
not cold
enough.
•The temperature is not set correctly.
•The ambient temperature could require a
lower temperature setting.
•The door was opened too often.
•The door was not closed completely.
•Door does not create an airtight seal.
•The condenser is too dirty.
•The ventilation opening is blocked or too
dusty.
•Check the set temperature.
•Set a lower temperature.
•Do not open the door more often than
necessary.
•Close door properly.
•Check the door seal and clean or
replace.
•Clean the condenser when necessary.
•Clear the obstructions and clean the
dust.
Appliance
turns itself on
and off
frequently.
•The room temperature is higher than
average.
•A large amount of food has been added to
the unit.
•The door is open too often.
•The door is not closed completely.
•The door gasket does not seal properly.
•Put the appliance in a cooler place.
•Leave the appliance to work for a while
until the set temperature has been
reached.
•Do not open the door more often than
necessary.
•Close door properly.
•Check the door seal and clean or
replace.
The light does
not work.
•Appliance is not connected to a power
supply.
•Tripped circuit breaker or a blown fuse.
•The light was switched off on the control
panel.
•Connect the appliance.
•Switch on circuit breaker or replace
fuse.
•Switch on the light.
Vibrations
•The appliance is not properly level.
•Level the appliance with the adjustable
feet.
Display “E1”,
“E2”, “E3”,
“E4”, “E5” or
“E7”.
•“E1”, “E2”, “E3” or “E4” indicates the air
temperature sensor has failed.
•“E5” indicates the defrost heater failure.
•“E7” indicates a door switch failure.
•Call for service.
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PROBLEM
POSSIBLE CAUSE
REMEDY
The appliance seems to make
too much noise.
•There is a rattling noise.
•There are gurgling sounds.
•There are popping and
cracking noises.
The appliance is not properly
leveled.
•This noise may be caused by
the internal flow of the
refrigerant. This is normal.
•As each cycle ends, these
sounds may be caused by the
flow of refrigerant in the
appliance.
•These sounds are usually
caused by internal
temperature fluctuations. It is
due to the contraction and
expansion of the interior walls.
Level the appliance with the
adjustable feet.
The door will not close properly.
•The appliance is not properly
level.
•The door was reversed and
not properly installed.
•The gasket is dirty.
The shelves are out of position.
•Level the appliance with the
adjustable feet.
•Check the door hinge and
reassemble correctly.
•Clean the door gasket.
Check the shelves and refit
correctly.
The alarm sounds and the
temperature display flashes.
•Has the appliance door been
open for longer than 60
seconds? If not, then the
temperature has risen higher or
fallen lower than the
temperature that has been set.
This could be due to:
•The appliance door being
opened too often.
•The ventilation opening being
covered or too dusty.
•A lengthy interruption to the
power supply.
A large amount of bottles has
been added to the unit.
•If yes, close the door.
•Do not open the door more
often than necessary.
•Clear the obstructions and
clean the dust.
Leave the appliance to work for a
while until the set temperature
has been reached.
The icon “--” is lit and flashing in
the temperature display.
The display temperature is out of
range.
Only temperatures within the
range 0~99°F/-9~37°C can be
displayed. If the temperature is
not within this range, the icon “--”
will be displayed instead. This is
normal.
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TERMS OF SALE AND WARRANTY
Shipping/Delivery fees are the responsibility of the Purchaser. Seller is not responsible for the carrier’s
missed/Non delivery for any reason.Delivery is curbside. Optional upgrades in delivery serviceis an additional
fee. If upgraded delivery service cannot be performed properly, Purchaser agrees to accept delivery curbside
and the difference in upgraded cost will not be refunded. If item with free shipping/freight is canceled in transit,
a charge of 25% of the price of the unit/s plus freight costs both ways will be charged. All damages must be
noted at time of delivery on BOL and Seller to be notified within 48 hours of delivery of such
damage. Purchaser acknowledges if cancelation is authorized by Seller, a 35% restocking fee and freight
both ways will be charged. No cancelation or refund on made-to- order products. If an order has been placed
and production has not started, cancellation fee of 15% of total amount will be charged. Cancelled orders paid
by Credit Card will have an additional fee of 3% deducted from the total refund. Refurbished units are sold as
is. Purchaser assumes risks to the quality and performance of goods and assumes the costs of all necessary
service or repair not covered herein.
(Box here for check mark) Accept Terms & Conditions
Vinotemp International Corp. (“Seller”) and the person or entity that acquires these goods from Seller
(“Purchaser”) hereby fully agrees to the following terms and conditions of the sale: Shipping/Delivery fees
are the responsibility of the Purchaser whether freight prepaid or freight collect. Seller assumes responsibility
for the goods sold to the Purchaser until the goods have reached Purchaser’s delivery address (FOB
Destination) and the delivery receipt is signed clear. Seller is not responsible for the carrier’s late delivery,
missed delivery, unpaved roads, remote locations, stairs, elevators, narrow door openings and other such
issues in attempting to fit or deliver the goods into the Purchaser’s location. Delivery to remote locations may
require additional fees. Remote location may be defined at the discretion of the carrier as more or less than
50 miles from the nearest major city. Purchaser assumes all responsibility for additional costs related to freight
such as access, measurement, installation, hookup, wiring, moving and storage of the goods, flight of stairs,
carrier’s inability to safely and/or adequately deliver, inability to use the building elevator to lift the goods,
narrow openings, along with any additional costs to deliver or redeliver the product properly. Make sure to
review access to the property and size of the product ordered. The transportation of all goods is subject to the
terms and conditions which the carrier imposes on Purchaser. Installation is the responsibility of the Purchaser.
If white glove delivery was ordered and cannot be performed properly, or access is hindered in any way,
Purchaser agrees to accept delivery curbside (delivery service cannot be refunded). If Purchaser will-calls or
pays for their own freight responsibility transfers to the Purchaser when the Purchaser or Purchasers freight
company picks up the unit from Seller. Freight quoted are either curbside, threshold or white glove. Standard
white glove delivery is main floor, easy access and NO STAIRS, Doors, aligned feet attached (if necessary)
and removal of packaging, additional fees for additional requests. Each service has a different rate and will
require additional fees. If freight is not charged (Free Shipping or Freight Included) and the order is cancelled
after shipping, a freight charge of 25% of the cost of the unit, each direction will be charged. Item swap outs
are arranged as curbside delivery and pickup unless noted otherwise. There is no white glove service for
returns. Approved returns must have original and/or proper packaging. Swap-outs (Delivery and Pick up are
at the same time) Original unit must be packed and ready for carrier pick up at time of delivery of new unit.
Packaging of old unit must be adequate for shipping, not oversized or on a pallet if unit was not originally
delivered on a pallet. Carrier will not drop off new unit if the original unit is not ready. If the carrier has to make
a second attempt, customer will be subject to additional charges for the attempted delivery and for any
packaging issues. Deliveries include ONE attempt by the shipping company to deliver the product to the
consumer. If for any reason the customer is unavailable to accept the order and the product is undeliverable
under any circumstances, the customer will be responsible for any extra shipping and handling charges.
We are a manufacturer not a shipping company, deliveries are done by a 3rd party service. Email us at
info@vinotemp.com for a quote or any additional information. Freight discussed is Continental USA (excluding
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California Proposition 65 Warning: The products sold on this ecommerce website and to the public may
contain chemicals and other substances known to the State of California to cause cancer and birth defects
and other reproductive harm.
Totes made of vinyl, imitation leather, and/or leather material contain lead and/or other substances that are
known to the State of California to cause cancer, birth defects and other reproductive harm.
Microfiber “Plastic microfiber” means a small synthetic particle that is fibrous in shape, less than 5 millimeters
in length, and is released into water through the regular washing of textiles made from synthetic material.
Composite wood: May contain formaldehyde.
Galvanized metal and some of its constituents contain lead and/or other substances that are known to the
State of California to cause cancer, birth defects and other reproductive harm.
Products made of vinyl contain lead, Diethyl Hexyl Phthalate (DEHP), and/or other substances that are known
to the State of California to cause cancer, birth defects and other reproductive harm.
Acrylic may contain Acrylic Acid and/or other substances that are known to the State of California to cause
cancer, birth defects, and other reproductive harm.
Appliances may contain tin or lead in either the paint or the controllers, and/or other substances that are known
to the State of California to cause cancer, birth defects, and other reproductive harm.
Our barware items may contain plastic, acrylic, enamel, crystal, metal and/or other substances that are known
to the State of California to cause cancer, birth defects, and other reproductive harm.
Appliances may contain Tin, Lead or Nickel.
Damage: All damages must be noted at time of delivery. If a bill is signed that there is no damage, buyer
accepts delivery as free and clear. Any claim for damages of the goods, when FOB Destination, that incurred
during shipment by the carrier are insured and handled directly with the carrier by the Seller if noted on the
receipt and notified within 48 hours of delivery. OPEN AND INSPECT YOUR DELIVERY. When FOB
Destination, if the item is damaged by the freight company, and Purchaser cancels rather than accepts a
replacement, the order can be cancelled by paying for freight costs both ways and a 35% restocking fee for
stocked items. No cancellation or refunds on custom/made or made to order products. When shipped 3rd Party
(FOB Warehouse), Purchaser assumes all responsibility for delivery, payment of freight and freight claims for
damages during shipment. Manufacture defects will be handled directly with Seller, subject to the limited
warranty below.
Fees: All sales are final. Unless authorized in writing by the Seller, Purchaser may not return the goods under
any circumstance. If Seller agrees in writing to take back stocked goods, there will be a restocking/service fee
that is 35% of the purchase price of the goods and freight both ways (product must be new, unused, and in
original packaging). If Purchaser returns goods claiming that the goods are defective and goods are found to
be in working condition by the Seller, Purchaser is liable for the cost of freight both ways plus and a service
fee that is 35% of the purchase price of the goods. Built to Order and Custom products are nonreturnable,
nonrefundable. Purchaser must notify Seller of nonconforming goods within 48 hours of receipt, after which
time all goods are deemed accepted by the Purchaser. If an order has been placed and production has not
started, cancellation of your order will be a 15% charge. If Purchaser tenders payment with a check that has
insufficient funds (NSF), a collection fee plus NSF fee of $50 will be added to the invoice, which Purchaser
agrees to pay promptly. If Purchaser puts a
stop payment on a check or credit card for any reason, Purchaser agrees to pay for all costs associated with
the Seller’s collection or litigation of such a claim, including, without limitation, general and special damages,
court costs and attorneys’ fees. Finance charges begin the date of invoice. Title to the goods reverts back to
the Seller in the case of nonpayment of goods or services. All fees and costs to retrieve the product, cost of
freight, legal costs, collection fees and court fees, credit card fees and interest rate of 18% (annual rate) will
be the responsibility of the Purchaser. In a credit card dispute, Purchaser assumes and must immediately pay
any “credit card arbitration” fees and chargeback fees which the credit card companies charge at the time of
the chargeback. Cancelled orders using a Credit Card will have an additional fee of 3% deducted from the
refund. Any disputes not resolved within 30 days from the invoice date will be reported to credit reporting
agencies.
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732 South Racetrack Road, Henderson, Nevada 89015
LIMITED WARRANTY: Seller warrants that the goods will be free of defects in materials and workmanship as
follows:
Furniture style (wood) wine cabinets made in the U.S.: all cooling unit parts only for a period of 1 (year) year;
cabinetry and labor (uninstalled) for a period of 12 (twelve) Months (Model numbers “Vino” and “Custom”.
Metal cabinet units (appliances) (compressor) (made in China and Denmark)(Model numbers start with EL,
VT, IL, or EP: parts and labor for cooling system and cabinetry for a period of 12 (twelve) months.
Thermoelectric Units: 90 (ninety) days (including Wine and Beverage Coolers, Beer Dispensers, Humidor,
Portofino Wood Cellars, and Refrigerators). (Models start with EL, VT, IL or EP). WineMate and Cellar Tec
(WM, Wine Mate or CT)(Wine Cooling Units) Split and Ducted Systems and other installed cooling units are
parts only for 1 year, no labor. Self Contained WineMate Cooling Systems are 1 year parts, 1 year labor.
Removal and reinstallation of cooling units is not included.
Wine Accessories, Racking Systems, Parts and Other miscellaneous items is a 30 day warranty.
Il Romanzo units: Warranty 90 (ninety) days. Replacement part 12 (twelve) months from the date of sale.
Brama: 1 year warranty from date of purchase.
Non-New Units (Scratch & Dent/Refurbished/Floor Models), warranty for compressor units is 90 days from
your dated invoice and 30 days for thermoelectric units (parts for function only, not cosmetic defects). These
units are refurbished and sold as is; Purchaser assumes risks to the quality and performance of goods and
assumes the costs of all necessary service or repair not covered herein. Extended warranties via New Leaf
may not be purchased on Non-New Units. Delivery is curbside. Upgrades in delivery will require an additional
fee.
Element Grills (via Element Products LLC), grills have a thirty day limited parts warranty on grill accessories.
If a model is not listed here will have 90 day warranty on parts only if it’s a new item.
Parts and Repairs: Warranty on in-house repairs: 90 days parts and labor for compressor; 30 days parts and
labor for Thermoelectric; Customer is required to put down a labor deposit of $75 for Thermoelectric units;
$150 for compressor based Wine Coolers and $195 for WineMate units which will be kept if a unit is found to
be in good working condition. Customer is responsible for freight costs to us.
Warranty on parts purchased: 30 days; if part fails within 30 days of purchase, customer is to ship us back the
part; upon inspection, if defective, VT will send replacement part at no charge.
If a purchaser claims a product is “defective” with regards to refrigeration, Purchaser must obtain a letter from
a qualified refrigeration technician at the Purchaser’s cost to verify that the unit was installed properly, with
proper ventilation and the unit is truly malfunctioning due to a manufacturing defect.
Removal or reinstallation of a unit is not included in warranted costs. Purchaser’s exclusive remedy is limited
at Seller’s option to repair or replace defective part[s] with either new or reconditioned part[s]. Purchaser is
responsible for shipping the unit prepaid to a designated facility and Seller will pay return shipping charges in
the continental United States for items repaired under warranty within 12 (twelve) months from date of sale.
The returned unit must be packagedcorrectly, with enough protection toensure the unit is notfurther damaged.
Oversized or lack of packaging is not permitted and will be refused. Replacement or exchanged units will be
returned to Purchaser through curbside delivery only. Any redelivery fees are the Purchasers responsibility.
Since the natural variation in texture, density, grain, color, tone, and shade of wood is unavoidable; Seller does
not guarantee the texture, color, tone, or shade of the wood: nor does seller guarantee the colorfastness of
wood or against peeling, chipping, cracking, or scratching. Note: Unfinished wood is subject to warping; all
wood surfaces must be sealed before placing cellar into service. Make sure doors are aligned by reviewing
the owner’s manual. Improper repair or placement of the unit will void the warranty. Any third party repair
facility must be preapproved in writing by Seller, before providing replacement parts under warranty. Change
Orders: Custom units already in production that require a change will be subject to a change order fee.
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18
Storage Fees: When having an item serviced by a Vinotemp service technician at the Vinotemp facility,
Purchaser agrees to pick up their repaired item or make arrangements for return shipping within a 30 day
period once they have been notified by Vinotemp through phone call, email, or letter that their unit is ready for
pick up. If the item remains in the Vinotemp warehouse after 30 days but no longer than 60 days, the Purchaser
will incur additional storage fees of 2%. After 60 days in storage, the item will become property of Vinotemp.
For custom units with deposits: If product is not picked up or shipped within 60 days of completion, Purchaser
deposit is forfeited and product becomes the property of Vinotemp. Warranty period is from the date of sale
(not from shipping, delivery, nor installation). All completed cabinetry, racking, or other custom work must be
pickedup or shipped within a period of 14 days afterVinotemp has notified the Purchaser by phone call, email,
or letter. Any completed cabinetry, racking, or other custom work stored longer than 14 days will incur an
additional monthly storage fee. After 60 days, the product will become property of Vinotemp.
This Limited Warranty does not cover damage due to such things as accident, misuse, abuse, mishandling,
neglect, acts of God, fires, earthquakes, floods, high winds, government, war, riot or labor trouble, strikes,
lockouts, delay of carrier, unauthorized repair, or any other cause beyond the control of the Seller, whether
similar or dissimilar to the foregoing. Seller is not responsible for any damages caused to Purchaser's property
resulting from the goods. This limited warranty applies only inside the Continental US (Alaska, Puerto Rico,
Hawaii and other territories/countries are not warranted). Purchaser understands and acknowledges that the
goods sold here are wine cellars, cigar humidors, and/or other similar units which house wine or cigars or other
items. Purchaser assumes all risk of using these units, including risk of spoilage, humidity variations,
temperature variations, leaks, fire, water damage, mold, mildew, dryness and similar and any other perils that
might occur. Seller is not responsible for incidental or consequential damages, and there are no warranties,
expressed or implied, which extend beyond the Limited Warranty described above. Warranty and liability are
nontransferable. The implied
warranties of merchantability and of fitness for a particular purpose are hereby expressly disclaimed. Some
states do not allow the exclusion of incidental or consequential damages, or a waiver of the implied warranties
offitness and/or merchantability, so the above limitations maynot apply to you. This warranty givesyou specific
legal rights and you may also have other rights which vary from state to state. Seller disclaims any
indemnification for claims of infringement of any intellectual property of protectable nature. In the event of any
dispute between Seller and Purchaser arising out of or relating to these terms and conditions or to the goods
sold generally, Purchaser must first file a written claim with Seller within ten days of the occurrence giving rise
to the claim and wait an additional thirty days for a response before initiating any legal action. The sale and all
terms are subject to Nevada law. Any legal proceeding arising out of or relating to these terms and conditions
or to the goods sold Purchaser shall bring, solely and exclusively in Clark County. In no event may Purchaser
initiate any legal proceeding more than six months after the occurrence of the event giving rise to the dispute.
Seller may make nonpayment claims until debt is paid in full. Any dispute or claim relating in any way to these
to the Terms and Conditions, the Website, or any products or services sold or distributed by or through this
Website, store, or catalog will be resolved by binding arbitration, rather than in court, except that you may
assert claims in small claims court if your claims qualify. The Federal Arbitration Act and federal arbitration law
apply to the Terms and Conditions. We each agree that any dispute resolution proceedings will be conducted
only on an individual basis and not in a class, consolidated or representative action. If for any reason a claim
proceeds in court rather than in arbitration we each waive any right to a jury trial. Both parties agree to bring
suit in court to enjoin infringement or other misuse of intellectual property rights.
The above terms and conditions are the only ones governing this transaction and Seller makes no oral
representations of any kind. These Terms and Conditions can only be modified in writing, signed by both
Purchaser and Seller.
SPECIFIC WARRANTY BELOW for SCRATCH & DENT/OPEN BOX/ REFURBISHED/FLOOR MODELS/
CLOSEOUTS, OVERSTOCK: TERMS AND CONDITIONS OF SALE
Vinotemp (and its brands Element, Wine Mate, Cellar Tec, Apex Wine Racks, Epicureanist Il Romanzo,
Brama(“Seller”) and the person of the entity that acquires these goods from Seller (“Purchaser”) hereby fully
aggress to the following terms and conditions of the sale:
19
732 South Racetrack Road, Henderson, Nevada 89015
1. Freight: Vinotemp is not a freight, moving or installation company, if Freight is arranged for the Buyer, the
Seller assumes no responsibility for the goods sold to the Purchaser once the goods have left the Seller’s
premises, including, but not limited to, late delivery by the moving carrier, or for events caused by any difficulty
carrier incurs in attempting to fit the goods into the Purchaser’s place of business or residence due to the size
of the goods or otherwise, such as the disassembly and reassembly of the goods. Purchaser assumes all
responsibility for delivery, payment of freight, extra fees, access, measurement, installation, hook-up, moving
and storage of the goods. The transportation of all goods is subject to the terms and conditions which the
moving carrier imposes on Purchaser including, but not limited to, additional charges imposed per flight of
stairs, and/or additional charges resulting from the carrier’s inability to safely and/or adequately use the
building elevator to lift the goods to an upper floor. Any claim for damages incurred during shipment by the
carrier of the goods are insured and handled directly with the carrier and must be noted at time of delivery.
2. All sales are final, and unless authorized in writing by the Seller, Purchaser is not entitled to return goods,
under any circumstances. If Purchaser refuses to accept goods, the Purchaser is liable for the return and cost
of freight both directions and a restocking/service fee that is 35% of the purchase price of the
goods. Purchaser must notify Seller of non-conforming goods within four days of delivery, after which time all
goods are deemed accepted.
3. If Purchaser tenders payment with a check that has insufficient funds (NSF), or stops payment on a check
or credit card for any reason, Purchaser agrees to pay for all costs associated with the Seller’s connection or
litigation of such a claim, including without limitation extra damages, court costs, collection fees and attorney’s
fees. Finance charges begin the date of invoice. Collection fees plus NSF fee of $50 will be added to your
invoice, which you agree to promptly pay. Title to the goods does not pass until payment is received in full by
Seller and Seller retains a security interest in the goods until they are paid for in full. If the credit card dispute
goes to arbitration, Buyer agrees to pay for credit card arbitration fees.
4. LIMITED WARRANTY on Non-New Units (Scratch & Dent/Refurbished and Floor Models): warranty for
compressor units is 90 days from your dated invoice and 30 days for thermoelectric units (parts for function
only, not cosmetic defects). These units are refurbished and sold as is; Purchaser assumes risks to the quality
and performance of goods and assumes the costs of all necessary service or repair not covered herein. Wine
Accessories, Racking Systems and other items not mentioned are not warranted. There is no warranty on
parts purchased separately. Removal and re-installation of unit is not included in warranted labor. Purchaser’s
exclusive remedy is limited, at Seller’s option; to repair or replace defective part[s] with either new or factory
reconditioned part[s]. Purchaser is responsible for shipping the unit pre-paid to designated facility and Seller
will pay return shipping charges in the continental United States for items repaired under warranty. Since the
natural variation in texture, density, grain, color, tone and shade of wood is unavoidable; Seller does not
guarantee the texture, color, tone or shade of the wood: nor does seller guarantee the colorfastness of wood
or against peeling, chipping, cracking or scratching. Note: Unfinished wood is subject to warping; all wood
surfaces must be sealed before placing cellar into service. Improper placement of the unit will void the
warranty. By Vinotemp in writing, any 3rd party repair facility must be pre-approved before providing parts free
of charge.
5. Freight: If As-Is unit is shipped including freight and delivery is denied, customer is responsible for freight to
and from buyer. Other costs Buyer is responsible for is storage, repackaging, and attempted delivery fees.
6. Vinotemp does not cover damage due to such things as accident, misuse, abuse, mishandling, neglect, acts
of God, fires, earthquakes, floods, high winds, government, war, riot or labor trouble, strikes, lockouts, delay
of carrier, unauthorized repair, or any other cause beyond the control of the Seller, whether similar or dissimilar
to the foregoing. Seller is not responsible for any damages caused to Purchaser's property resulting from the
good. This limited warranty applies only inside the Continental US. (Alaska, Puerto Rico and Hawaii are not
warranted.)
7. Purchaser understands and acknowledges that the goods sold here are wine coolers, appliances, cigar
humidors, and/or other similar units which may house wine or cigars or other consumables. Purchaser
assumes all risk of using these units, including risk of spoilage, humidity variations, temperature variations,
leaks, fire, water damage, mold, mildew, dryness and similar perils that might occur.
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W W W . V I N O T E M P . C O M
20
8. UNLESS OTHERWISE PROVIDED BY APPLICABLE LAW, SELLER IS NOT RESPONSIBLE FOR
INCIDENTAL OR CONSEQUENTIAL DAMAGES, AND THERE ARE NO WARRANTIES, EXPRESS OR
IMPLIED, WHICH EXTEND BEYOND THE DESCRIPTION ON THE FACE HEREOF; WARRANTY AND
LIABILITY ARE NON-TRANSFERABLE. THE IMPLIED WARRANTIES OF MERCHANTABILITY AND OF
FITNESS FORA PARTICULARPURPOSE ARE HEREBY EXPRESSLY DISCLAIMED.SELLER DISCLAIMS
ANY INDEMNIFICATION FOR CLAIMS OF INFRINGEMENT OF ANY INTELLECTUAL PROPERTY OF
PROTECTABLE NATURE.
9. In the event of any dispute between Seller and Purchaser arising out of or relating to these terms and
conditions or to the goods sold generally, Purchaser must first file a written claim with Seller within thirty days
of the occurrence giving arise to the claim and wait an additional thirty days for a response before initiating
any legal action. Any legal proceeding arising out of or relating to these terms and conditions or to the goods
sold generally shall be brought solely in Clark County. The prevailing party in any such proceeding is entitled
to its attorney’s fees and costs. In no event may Purchaser initiate any legal proceeding more than six months
after the occurrence of the event giving rise to the dispute.
10. Delivery is curbside. Upgrades in delivery will require an additional fee.
The above terms and conditions are the only ones governing this transaction and Seller makes no oral
representations of any kind. These Terms and Conditions can only be modified in writing, signed by both
Purchaser and Seller. 02/05/2019
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