Brillia ISX2036GS-28 Troubleshooting guide

0
By KOBE Range Hoods
Model No. / N
os
de modèles / Modelo No.
ISX2036GS-28
ISX2036GS-40
ISX2042GS-28
ISX2042GS-40
INSTALLATION INSTRUCTIONS
AND OPERATION MANUAL
MANUEL D'INSTALLATION
ET MODE D'EMPLOI
INSTRUCCIONES DE INSTALACIÓN
Y MANUAL DE OPERACIÓN

1
[ENGLISH]………………………………………………………1
[FRENCH]………………………………………………………22
[SPANISH]…………………………………………………….43

1
[ENGLISH]
- READ AND SAVE THESE INSTRUCTIONS -
CONTENTS
IMPORTANT SAFETY INSTRUCTIONS.........................................................................2
COMPONENTS OF PACKAGE.......................................................................................4
INSTALLATION...............................................................................................................5
OPERATION INSTRUCTIONS........................................................................................9
MAINTENANCE............................................................................................................10
SPECIFICATIONS.........................................................................................................12
MEASUREMENTS & DIAGRAMS.................................................................................13
PARTS LIST..................................................................................................................14
CIRCUIT DIAGRAM......................................................................................................16
TROUBLE SHOOTING.................................................................................................17
DISCLAIMER ................................................................................................................18
WARRANTY..................................................................................................................19
PRODUCT REGISTRATION.........................................................................................21
- READ ALL INSTRUCTIONS CAREFULLY BEFORE INSTALLATION -
ALL W IR ING MUS T BE DO NE BY A PR O FES S IO NA L AND IN
ACCORDANCE W ITH NA T IONAL A ND L O CAL E LECTRICA L CO DES

2
IMPORTANT SAFETY INSTRUCTIONS
- PLEASE READ THIS SECTION CAREFULLY BEFORE INSTALLATION -
WARNING : TO REDUCE THE RISK OF FIRE, ELECTRIC SHOCK OR PERSONAL
INJURY, OBSERVE THE FOLLOWING:
1) Installation and electrical wiring must be done by qualified professionals and in accordance with all
applicable codes and standards, including fire-rated construction.
2) When cutting or drilling into wall or ceiling, be careful not to damage electrical wiring or other hidden
utilities.
3) Ducted fans must be vented to the outside.
a) Before servicing or cleaning unit, open the light panel and SWITCH POWER OFF AT SERVICE
PANEL.
b) Clean all grease laden surfaces frequently. To reduce the risk of fire and to disperse air
properly, make sure to vent air outside. DO NOT vent exhaust air into wall spaces, attics, crawl
spaces or garages.
NOTE
- This warranty is invalid without an authorized agent’s receipt or if unit is
damaged due to misuse, poor installation, improper use, mistreatment,
negligence or any other circumstances beyond the control of KOBE
RANGE HOODS authorized agents. Any repair carried out without the
supervision of KOBE RANGE HOODS authorized agents will
automatically void the warranty.
- KOBE RANGE HOODS will not be held responsible for any damages to
personal property or real estate or any bodily injuries whether caused
directly or indirectly by the range hood.
WARNING: TO REDUCE THE RISK OF PERSONAL INJURY IN THE EVENT OF ARANGE TOP
GREASE FIRE:
•Keep all fan, baffle/spacer/filter/oil tunnel/oil container and grease-laden surfaces clean. Grease
should not be allowed to accumulate on fan, baffle/spacer/filter/oil tunnel/oil container.
•Always turn hood ON when cooking.
•Use high settings on cooking range ONLY when necessary.
•Do not leave cooking range unattended when cooking.
•Always use cookware and utensils appropriate for the type and amount of food prepared.
•Use this unit only in the manner intended by the manufacturer.
•Before servicing, switch power off at service panel and lock service panel (if possible) to prevent
power from switching on accidentally.
•Clean ventilating fan frequently.

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What to Do In The Event Of a Range Top Grease Fire
• SMOTHER FLAMES with a tight fitting lid, cookie sheet, or metal tray, and then turn off the burner.
KEEP FLAMMABLE OR COMBUSTIBLE MATERIAL AWAY FROM FLAMES. If the flames do not
go out immediately, EVACUATE THE AREAAND CALL THE FIRE DEPARTMENT or 911.
• NEVER PICK UPA BURNING PAN – You May Get Burned.
• DO NOT USE WATER, including wet dishcloths or towels – a violent steam blast will result.
• Use an extinguisher ONLY if:
a) You have a Class A, B, C extinguisher and know how to operate it.
b) The fire is small and contained in the area where it started.
c) The fire department has been called.
d) You can fight the fire with your back to an exit.
What to Do If You Smell Gas
• Extinguish any open flame.
• Do not try to turn on the lights or any type of appliance.
• Open all doors and windows to disperse the gas. If you still smell gas, call the Gas Company and
Fire Department right away.
CAUTION
1)For general ventilation use only. Do not use to exhaust hazardous or explosive materials and
vapors.
2)To reduce the risk of fire, use only metal ductwork. Sufficient air is needed for proper combustion
and exhausting of gases through the flue (chimney) to prevent back drafting.
3)Follow the heating equipment manufacturer’s guideline and safety standards such as those
published by the National Fire Protection Association (NFPA), and the American Society for Heating,
Refrigeration and Air Conditioning Engineers (ASHRAE), and code authorities.
4)Activating any switch on may cause ignition or an explosion.
5)Due to the size and weight of this hood, two people installation is recommended.
ELECTRICAL SHOCK HAZARD
–
Can result in serious injury or
death.
Disconnect appliance from electric power before servicing. If
equipped, the fluorescent light bulb contains small amounts of
mercury, which must be recycled or disposed of according to Local,
State, and Federal Codes.

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COMPONENTS OF PACKAGE
(Must keep all material for returns or refunds)
FOR MORE INFORMATION, PLEASE CONTACT KOBE RANGE HOODS AT [phone].
Box 1 of 3 Box 2 of 3
{A} Brillia Range Hood
{B} Warranty Registration Card
{C} Instruction Manual
{D} Stainless Filter – 1
{E} Stainless Steel Collar– 1
{A}
{B} {C}
{D} {E}
{F} Glass Canopy – 1
Box 3 of 3
{G} Screws Package – 1
{H} One Piece Duct Cover – 1
{I} Mounting Bracket – 1
{J} Mounting Template
{G} All screws attached to units {H}
{I} {J}

5
INSTALLATION
PLEASE READ ENTIRE INSTRUCTIONS BEFORE PROCEEDING
Calculation before Installation
To calculate installation, please refer to TABLE 1. (All calculation in inches)
TABLE 1
A = Height of Floor to Ceiling
B = Height of Floor to Counter Top
(Standard: 36")
C = Preferred Height of Counter Top to Hood
Bottom (Recommended 30"to 36")
D = Height of Hood
E = Height of the Hood Installation
[A – (B+C)]
F = Height of Duct Cover
[E – D]
SAFETY WARNING
HOOD MAY HAVE VERY SHARP EDGES; PLEASE WEAR PROTECTIVE GLOVES IF
REMOVING ANY PARTS FOR INSTALLING, CLEANING OR SERVICING.
NOTE: BE CAREFUL WHEN USING ELECTRICAL SCREWDRIVER, DAMAGE TO THE HOOD MAY
OCCUR.

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Preparation before Installation
NOTE: TO AVOID DAMAGE TO YOUR HOOD,
PREVENT DEBRIS FROM ENTERING
THE VENT OPENING.
 Decide the location of the venting pipe
from the hood to the outside. (Figure 1)
 A straight, short vent run will allow the
hood to perform more efficiently.
 Try to avoid as many transitions,
elbows, and long run as possible. This
may reduce the performance of the
hood.
 Temporarily wire the hood to test for
proper operation before installing.
 Important: Peel protective film off
the hood and duct covers, if any.
 Use duct tape to seal the joints between
pipe sections.
Advance Planning
1. Mark centerlines of cook top or range on
ceiling. Use centerlines marked on ceiling
to position the mounting template as shown
in Figure 2 and 3.
2. Remove and save template. Cut and
remove ceiling drywall. Install 2” x 4” cross
framing lumbers (not provided) between
ceiling joists.
3. The framing should be spaced 10-1/8” at
the front centerline and 8-3/4” on the sides
to accept the mounting screw in mounting
bracket. Refer to MEASUREMENTS &
DIAGRAMS on page 13.
4. Finish the ceiling surface. Be sure to mark
the location of the ceiling joists and cross
framing lumber.
5. Align the mounting template to the ceiling
marks and tape in place. Cut the 6-1/4”
duct open and an approximately 1” wire
access hole. Drill holes for the 6 mounting
screws as indicated on the template. Shown
in Figure 3.
6. Align the mounting bracket to the pre-drilled
holes on the ceiling and securely fasten to
the joists and cross framing lumber with 6
screws (not provided). Make sure screws
are driven into the center of joists and cross
framing lumber for maximum support.
Shown in Figure 4.
Figure 1
Figure 2
Figure 3

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SAFETY WARNING
RISK OF ELECTRICAL SHOCK. THIS
RANGE HOOD MUST BE PROPERLY
GROUNDED. MAKE SURE THIS IS DONE
BY QUALIFIED ELECTRICIAN IN
ACCORDANCE WITH ALL APPLICABLE
NATIONAL AND LOCAL ELECTRICAL
CODES. BEFORE CONNECTING WIRES,
SWITCH POWER OFF AT SERVICE PANEL
AND LOCK SERVICE PANEL TO PREVENT
POWER FROM BEING SWITCHED ON
ACCIDENTALLY.
7. Route house wiring into the ceiling as close
to the installation location as possible.
Allow additional length to drop down from
the ceiling to the electrical box.
8. Connect the electrical wires according to
color (black to black, white to white, and
green to green) and cap with wire
connectors. Green wire must be grounded
to reduce risk of electrical shock.
Ductwork Installation
9. Use 6” round aluminum or steel pipe (not
provided) to connect the 6” round damper
on the hood to the ductwork above. NOTE:
Place 6” round duct pipe over the damper.
Seal with duct tape to make all joints secure
and tight. NOTE: MAKE SURE FLAPS ON
DAMPER CAN OPEN & CLOSE FREELY.
(Figure 5)
10. Slide glass canopy onto the blower system.
Secure glass on the top of range hood with
4 (M5 x 20) screws and 4 washers
(provided). (Figure 5)
11. Slide duct cover onto the blower unit,
secure underneath the blower unit with 4
(M8) nuts and 4 washers (provided). Refer
to Figure 6 and 7.
Figure 4
Figure 5
Figure 6
Wiring to Power Supply
Duct Cover Installation

8
12. Carefully slide stainless steel collar through
duct cover to the top of glass carefully.
Refer to Figure 8.
13. With assistance, align the duct cover to the
mounting bracket and secure with 5 (M5 x
10) screws (provided). Refer to Figure 9.
Important: Make sure the hood
orientation is correct before securing the
hood.
14. Slide stainless steel collar towards the top
of the duct cover. Refer to Figure 10.
15. Lock stainless steel collar to left or right to
secure the stainless steel collar.
16. Peel protective film off the stainless steel
collar.
17. Place stainless steel filter in place.
Final Assembly
18. Turn power ON and check all lights and fan
operation.
19. Make sure to leave this manual for the
homeowner.
Figure 7
Figure 8
Figure 9
Figure 10

9
OPERATION INSTRUCTIONS
This Brillia hood is equipped with five touch buttons, single horizontal squirrel cages with stainless steel
filter, and four bright 12-volt /20-watt halogen lights.
The five touch buttons are Power Control (On/Off), Speed Control (Low, Medium, & High), and Light
Control.
Note: For best results, turn hood to low speed prior to any preparation or cooking. Adjust speed as
needed.
Power Control
Press Power Control to turn On/Off the hood.
This unit is equipped with 1-minute delay shutoff. To activate this feature, press Power
Control button once, panel lights will flash and power will be completely shut off after 1
minutes.
Press Power Control button twice, the fan will be shut off immediately.
Speed Control
Press Speed Control to activate Low, Medium, or High Speed.
Light Control
(Light control is separate from ON/OFF control. Turning power off will not turn lights off.)
Press Light control to turn lights ON or OFF.

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MAINTENANCE
SAFETY WARNING
NEVER PUT YOUR HAND INTO AREA HOUSING THE FAN WHILE THE FAN IS
OPERATING.
Cleaning Hood Surface
CAUTION : NEVER USE ABRASIVE CLEANERS, PADS, OR CLOTHS. DO NOT
USE PAPER TOWEL ON STAINLESS STEEL.
For optimal operation, clean range hood and all baffle/spacer/filter/oil tunnel/oil container regularly.
*** Regular care will help preserve the appearance of the hood.
1. Use only mild soap or detergent solutions. Dry surfaces using soft cloth.
2. If hood looks splotchy (stainless steel hood), use a stainless steel cleaner to clean the surface
of the hood. Avoid getting cleaning solution onto or into the control panel. Follow directions of
the stainless steel cleaner. Caution: Do not leave on too long as this may cause damage to
hood finish. Use soft towel to wipe off the cleaning solution, gently rub off any stubborn spots.
Use dry soft towel to dry the hood.
3. DO NOT allow deposits to accumulate or remain on the hood.
4. DO NOT use ordinary steel wool or steel brushes. Small bits of steel may adhere to the surface
and cause rusting.
5. DO NOT allow salt solutions, disinfectants, bleaches, or cleaning compounds to remain in
contact with stainless steel for extended periods. Many of these compounds contain chemicals,
which may be harmful. Rinse with water after exposure and wipe dry with a clean lint free cloth.
To Clean Filter
CAUTION
: DRAIN OIL FROM BAFFLES, SPACER(S), FILTERS, OIL TUNNEL(S) AND OIL
CONTAINERS BEFORE OIL AND RESIDUE CAN OVERFLOW.
Cleaning Filters
1. Remove perforated filter.
2. Wash with warm soapy water. Dry thoroughly before replacing.
(Note: Stainless Steel Filters are top rack dishwasher safe.)

11
To Replace Halogen Light Bulbs
CAUTION: HALOGEN LIGHT UNIT MAY BE HOT! WAIT UNTIL UNIT IS COOL.
NOTE: DO NOT TOUCH HALOGEN LIGHT WITH BARE HANDS, WHICH MIGHT CAUSE OVER
HEAT AND SHORTEN THE LIFT OF LIGHT BULBS.


 

 

 


1. Make sure all controls are OFF, and range hood is unplugged.
2. Place the flat-head screwdriver into the groove between the halogen light glass covering and
the housing .
3. Gently separate glass covering from the housing .
4. Gently pull out the defective light bulb and discard. Light bulbs should be 12V 20W
maximum.
5. Wear a glove or use a cloth to hold the new light bulb and push securely into light socket.
NOTE: DO NOT PUSH TOO HARD OR YOU MAY BREAK THE BULB CONNECTOR.
6. Put back halogen light glass cover .
7. Plug back power cord and turn on range hood to test for operation.

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SPECIFICATIONS
MO
DEL / SIZE
ISX2036GS-28 / 36” for 8’ Ceiling
ISX2036GS-40 / 36" for 9’ Ceiling
ISX2042GS-28 / 42” for 8’ Ceiling
ISX2042GS-40 / 42” for 9’ Ceiling
BOX 1
OF 3
Blower Unit
BOX 2
OF 3
BOX 3 OF 3
Glass Canopy
Duct Cover
COLOR
Commercial Grade Stainless Steel
CONSUMPTION / AMPERE
270W / 3.0A
VOLTAGE
120V 60Hz
FAN
T
YPE
Single Horizontal Squirrel Cage
DESIGN
20-Gauge Seamless / Satin Finish
EXHAUST
Top 6
"
Round with Damper
CONTROLS
5 Touch-Button (1-Minute Delay Shut Off)
HALOGEN
LIGHTS
12V 20W x 4
HOOD DIMENSION
(W x D x H) 18-7/8
"
x 18-7/8
"
x 2-1/2
"
HOOD
DIMENSION
(With Glass and Duct Cover) 35-3/4
"
x 27
"
x (30" or 42")*
(W x D x H)
41-3/4
"
x 27" x (30" or 42")*
Net
Gross
WEIGHT (lbs)
36
"
Glass Canopy 18.7
31.0
42
"
Glass Canopy 22.0
35.0
Duct Cover for 8’
Ceiling
Duct Cover for 9’ Ceiling
Body
9.9
13.2
13.2
18.0
20.0
29.0
SPEED
Low
Medium
High
Air Capacity (cfm)*
*
190 260 400
Sone
(dB)
1.4 (45dB) 2.8 (55dB) 5.4 (64dB)
*Dimension of the hood height depends on the choice of the required duct cover.
Specifications subject to change without notice.
**In House Test Static Pressure “0”.

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MEASUREMENTS & DIAGRAMS
All ( ) measurements are in millimeter.
All inch measurements are converted from millimeter. Inch measurements are estimated.
***Mounting Template

14
PARTS LIST
MODEL NO.:
IS
X
2036GS
-
28
ISX2036GS-40
ISX2042GS-28
ISX2042GS-40
(Box 1 of 3)
(Box 2 of 3)
(Box 3 of 3)
NO.
DESCRIPTION
MODEL
PART NO.
01 Wiring Box ISL120-1
02 Light Transformer ISL120-2
03 Capacitor ISL120-3
04 Processor Board ISL120-4
05 Electronic Support Panel ISL120-5
06 Wiring Box Cover ISL120-6
07 6” Round Damper ISL120-7
08 Air Chamber Support ISL120-8
09 Stainless Steel Collar ISL120-10
10 Motor BRISL120-12
11 Motor Cover ISL120-13
12 Air Chamber ISL120-14
13 Squirrel Cage ISL120-15
14 Locknut ISL120-16
15 Blower Cover with Safety Screen ISL120-17
16 Round Body ISL120-19
17 Stainless Steel Filter ISL120-20
18 Halogen Light ISL120-21
19 Control Unit ISL120-22
20 Control Unit Cover ISL120-23
NO.
DESCRIPTION
MODEL
PART NO.
21 Glass Canopy ISX2036GS-28
ISX2036GS-40 ISL120-18
ISX2042GS-28
ISX2042GS-40 ISL120-18-1
NO.
DESCRIPTION
MODEL
PART NO.
22 Duct Cover ISX2036GS-28
ISX2042GS-28 ISL120-11
ISX2036GS-40
ISX2042GS-40 ISL120-11-1
23 Mounting Bracket ISL120-9

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MODEL NO.:
ISX2036GS
-
28
ISX2036GS-40
ISX2042GS-28
ISX2042GS-40

16
CIRCUIT DIAGRAM
MODEL NO.:
ISX2036GS
-
28
ISX2036GS-40
ISX2042GS-28
ISX2042GS-40

17
Trouble Shooting
Issue
Possible Cause
Solution
After Installation,
both motors and
lights are not
working.
The power is not on. Make sure the circuit breaker and the unit’s power is
ON. Use a voltage meter to check the power supply.
The wire connection is not secure. Check and tighten wire connection.
The control panel and processor board
wiring are disconnected. Check wire continuity from control panel to processor board.
The motor transformer is defective. Check the power input and power output on the
motor transformer.
If it’s needed, replace the motor transformer.
The control panel and processor board is
defective. Replace the control panel or processor board.
Lights are
working, but
motor(s) is not.
The motor(s) is defective. Replace the motor.
The capacitor(s) is defective. Replace capacitor(s).
The control panel or processor board is
defective. Replace the control panel or processing board.
The range hood
is vibrating. The blower system is not secure. Tighten the turbine impeller/squirrel cage and air chamber.
The turbine impeller/squirrel cage is not
balanced. Replace the turbine impeller/squirrel cage.
Hood is not secured in place. Check the installation of hood, tighten the mounting
bracket.
The motor is
working, but the
lights are not
working.
Halogen Light bulb(s) is defective.
Try placing the trouble light bulb(s) to a working socket, if the bulb(s) still doesn’t work; replace the
halogen light bulb(s).
The light wiring(s) is loose.
Check wire continuity from processor board to light transformer to halogen light housing(s).
Light transformer is defective.
Check power input and power output on the light transformer. If it’s needed, replace the light
transformer.
The control panel or processor board is
defective.
Replace the control panel or processing board.
The range hood
is not venting
out correctly.
The range hood is installed outside of the
manufacture recommended clearance.
Adjust the clearance between the range hoods and
cook top to 27” to 30”. For Island range hood, the
clearance between the range hoods and cook top is
30” to 36”.
There is no make-up air inside the house. Open the window to enhance the performance of the
range hood by creating a sufficient make-up air.
Obstacle blocking the pipe work.
Remove all obstacles from the duct work.
The pipe size is smaller than the
suggested pipe size. Change the ducting according to the manufacture suggestion.
Cold air is
coming into the
home.
The pipe connection is not properly sealed. Check the pipe installation.
The damper is not properly installed or is
missing from the installation. Check the damper installation.
The damper is not installed. By installing the damper, it will help to eliminate air
backflow.

18
DISCLAIMER
1. CAREFULLY INSPECT ALL ITEMS FOR DAMAGES BEFORE ACCEPTING DELIVERY. NOTE
ANY DAMAGES ON THE FREIGHT BILL OR EXPRESS RECEIPT. REQUEST NAME AND
SIGNATURE OF THE CARRIER’S AGENT AND KEEP COPY TO SUPPORT YOUR CLAIM.
Upon acceptance of items, owner assumes responsibility for its safe arrival. Report damages to the
carrier and file a claim immediately. Failure to do so may result in the denial of your claim. The
carrier will furnish you with necessary forms for filing a claim.
DAMAGES CAUSED DURING TRANSIT ARE NOT COVERED UNDER OUR WARRANTY.
2. PLEASE INSPECT CONTENTS OF PACKAGE(S) CAREFULLY UPON RECEIVING!
We must be notified in writing of any damages and/or missing parts within the allocated days upon
your receipt of package(s).
CLAIMS WILL NOT BE ACCEPTED AFTER THE ALLOCATED DAYS.
NOTE: ITEMS WERE THOROUGHLY TESTED AND CAREFULLY PACKED IN OUR FACTORY
BEFORE SHIPPING.
3. Products must be returned in good working condition with ALL original parts and documentation
packed in ALL original cartons, fillers and shipping cartons.
EXCHANGES OR RETURNS MAY NOT BE ACCEPTED IF ANY PACKAGING IS MISSING.
4. MAKE SURE TO INSPECT THE HOOD FOR DAMAGES AND DEFECTS BEFORE
INSTALLATION. Appearance flaws of the hood found after installation and not affecting hood
performance is not covered under our warranty for returns or exchanges. Service visits not covered
under warranty will carry a service charge.
A) Before Installation: Return for exchange or refund (please see above for acceptable
returns).
B) After Installation: NO exchange or refund.