Brillia RAX9430SQB Troubleshooting guide

By KOBE Range Hoods
Model No. / N
os
de modèles / Modelo No.
RAX9430SQB
RAX9436SQB
INSTALLATION INSTRUCTIONS
AND OPERATION MANUAL
MANUEL D'INSTALLATION
ET MODE D'EMPLOI
INSTRUCCIONES DE INSTALACIÓN
Y MANUAL DE OPERACIÓN

[ENGLISH]..................................................................................................................................1
[FRENCH].................................................................................................................................22
[SPANISH]................................................................................................................................43

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- READ AND SAVE THESE INSTRUCTIONS -
CONTENTS
IMPORTANT SAFETY INSTRUCTIONS.....................................................................................2
COMPONENTS OF PACKAGE...................................................................................................4
INSTALLATION...........................................................................................................................5
OPERATION INSTRUCTIONS....................................................................................................9
MAINTENANCE........................................................................................................................10
SPECIFICATIONS ....................................................................................................................12
MEASUREMENTS & DIAGRAMS.............................................................................................13
PARTS LIST.............................................................................................................................14
CIRCUIT DIAGRAM..................................................................................................................16
TROUBLE SHOOTING.............................................................................................................17
DISCLAIMER............................................................................................................................18
WARRANTY .............................................................................................................................19
PRODUCT REGISTRATION.....................................................................................................21
- READ ALL INSTRUCTIONS CAREFULLY BEFORE STARTING -
ALL WIRING MUST BE DONE BY A PROFESSIONAL AND IN
ACCORDANCE WITH NATIONAL AND LOCAL ELECTRICAL CODES.

2
IMPORTANT SAFETY INSTRUCTIONS
- PLEASE READ THIS SECTION CAREFULLY BEFORE INSTALLATION -
WARNING
WARNINGWARNING
WARNING : TO REDUCE THE RISK OF FIRE, ELECTRIC SHOCK OR PERSONAL
INJURY, OBSERVE THE FOLLOWING:
1) Installation and electrical wiring must be done by qualified professionals and in accordance with all
applicable codes and standards, including fire-rated construction.
2) When cutting or drilling into wall or ceiling, be careful not to damage electrical wiring or other hidden
utilities.
3) Ducted fans must be vented to the outside.
a) Before servicing or cleaning unit, open the light panel and SWITCH POWER OFF AT SERVICE
PANEL.
b) Clean fan, baffles/filters and grease laden surfaces frequently. To reduce the risk of fire and to
disperse air properly; make sure to vent air outside. DO NOT vent exhaust air into wall spaces,
attics, crawl spaces or garages.
NOTE - This warranty is invalid without an authorized agent’s
receipt or if unit is damaged due to misuse, poor
installation, improper use, mistreatment, negligence or any
other circumstances beyond the control of KOBE RANGE
HOODS authorized agents. Any repair carried out without
the supervision of KOBE RANGE HOODS authorized agents
will automatically void the warranty.
- KOBE RANGE HOODS will not be held responsible for any
damages to personal property or real estate or any bodily
injuries whether caused directly or indirectly by the range
hood.
WARNING
WARNINGWARNING
WARNING : TO REDUCE THE RISK OF PERSONAL INJURY IN THE EVENT OF ARANGE
TOP GREASE FIRE:
1. Keep fan, baffle/filter, if any, and grease-laden surfaces clean.
2. Always turn hood ON when cooking at high heat.
3. Use high settings on cooking range ONLY when necessary.
4. Do not leave cooking range unattended when cooking.
5. Always use cookware and utensils appropriate for the type and amount of food prepared.
6. Use this unit only in the manner intended by the manufacturer.
7. Before servicing, switch power off at service panel and lock service panel (if possible) to
prevent power from switching on accidentally.
8. Clean ventilating fans frequently. Grease should not be allowed to accumulate on fan and
baffles/filters.

3
What to Do In The Event Of a Range Top Grease Fire
• SMOTHER FLAMES with a tight fitting lid, cookie sheet, or metal tray, and then turn off the burner.
KEEP FLAMMABLE OR COMBUSTIBLE MATERIAL AWAY FROM FLAMES. If the flames do not
go out immediately, EVACUATE THE AREAAND CALL THE FIRE DEPARTMENT or 911.
• NEVER PICK UP A BURNING PAN – You May Get Burned.
• DO NOT USE WATER, including wet dishcloths or towels – a violent steam blast will result.
• Use an extinguisher ONLY if:
a) You have a Class A, B, C extinguisher and know how to operate it.
b) The fire is small and contained in the area where it started.
c) The fire department has been called.
d) You can fight the fire with your back to an exit.
What to Do If You Smell Gas
- Extinguish any open flame.
- Do not try to turn on the lights or any type of appliance.
- Open all doors and windows to disperse the gas. If you still smell gas, call the Gas Company and
Fire Department right away.
CAUTION
1) For general ventilation use only. Do not use to exhaust hazardous or explosive materials and
vapors.
2) To reduce the risk of fire, use only metal ductwork. Sufficient air is needed for proper combustion
and exhausting of gases through the flue (chimney) to prevent back drafting.
3) Follow the heating equipment manufacturer’s guideline and safety standards such as those
published by the National Fire Protection Association (NFPA), and the American Society for
Heating, Refrigeration and Air Conditioning Engineers (ASHRAE), and code authorities.
4) Activating any switch on may cause ignition or an explosion.
5) Due to the size and weight of this hood, two people installation is recommended.
ELECTRICAL SHOCK HAZARD – Can result in serious injury or death.
Disconnect appliance from electric power before servicing.
If equipped, the fluorescent light bulb contains small amounts of mercury,
which must be recycled or disposed of according to Local, State, and
Federal Codes.

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COMPONENTS OF PACKAGE
(Must keep all material for returns or refunds)
Range Hood Box RAX9430SQB
 Brillia Range Hood – 1
 Instructions Manual – 1
 Warranty Card – 1
 Hood Mounting Bracket – 1
 6” Round Plastic Exhaust – 1
 Duct Cover Mounting Bracket – 1
 Screws Package – 1
 Screws Package – 1





 Baffle Filter – 2
 Screws Package – 1


RAX9436SQB
 Baffle Filter – 3
 Screws Package – 1



5
INSTALLATION
PLEASE READ ENTIRE INSTRUCTIONS BEFORE PROCEEDING
Calculation before Installation
Calculate the length of the installation, before installing the hood. (All calculation is measure in inches.)
TABLE 1
A = Height of Floor to Ceiling
B = Height of Floor to Counter Top
(Standard: 36”)
C = Preferred Height of Counter Top
to Hood Bottom (Recommended
27” to 30”)
D = Height of Hood
E = Height of the Hood Installation
[A – (B+C)]
F = Height of Duct Cover
[E – D]
SAFETY WARNING
HOOD MAY HAVE VERY SHARP EDGES; PLEASE WEAR PROTECTIVE GLOVES IF IT IS
NECESSARY TO REMOVE ANY PARTS FOR INSTALLING, CLEANING OR SERVICING.
NOTE: BE CAREFUL WHEN USING ELECTRICAL SCREWDRIVER, DAMAGE TO THE
HOOD MAY OCCUR.

6
Preparation before Installation
NOTE:TO AVOID DAMAGE TO YOUR HOOD,
PREVENT DEBRIS FROM ENTERING THE
VENT OPENING.
 Decide the location of the venting pipe from the
hood to the outside. Refer to Figure 1.
 A straight, short venting run will allow the hood to
perform more efficiently.
 Try to avoid as many transitions, elbows, and long
run as possible. This may reduce the
performance of the hood.
 Temporarily wire the hood to test for proper
operation before installing.
 Important: Peel any protective film off the
hood.
 Use duct tape to seal the joints between pipe
sections.
 If necessary, prepare back wall frame with cross
framing lumber for secure installation. Refer to
Table 1 and measurements on Page 13 to decide
the level of the lumber. (Figure 2)
 If necessary, attach two rubber stands (provided)
with two (M4 x 8 mm) screws (provided) to the
back of the hood. (Figure 3)
Hood Installation
CAUTION: If it is necessary to move the cooking
range to install the hood, be sure to turn off the
power on an electric range at the main electrical box.
SHUT OFF THE GAS BEFORE MOVING A GAS
RANGE.
1. Attach the hood-mounting bracket to the back of the
hood with four (M5 x 10mm) screws (provided) as
shown In Figure 4.
2. Using references in Table 1 and measurements on
Page 13, mark the leveling locations point for hood-
mounting bracket on the wall.
Figure 1
Figure 2
Figure 3
Figure 4

7
3. Place rubber seal on hood venting area; make sure
the openings on rubber seal are aligned with
openings in vent area. Align plastic exhaust on
rubber seal and attach to hood using six (M4 x
16mm) screws (provided). Refer to Figure 5.
4. Secure two mounting screws (not provided) to the
wall, leaving an 1/8” space from the wall.
5. Align the hood-mounting bracket to the mounting
screws on the wall and hang hood into place. Refer
to Figure 6.
6. Secure and tighten the mounting screws.
CAUTION: MAKE SURE THE HOOD IS SECURE
BEFORE RELEASING.
Ductwork Installation
7. Using Reference Efrom Table 1 and
measurements on Page 13, mark the leveling point
for duct cover-mounting bracket.
8. Secure the duct cover-mounting bracket to the wall
with two screws (not provided). Refer to Figure 7.
Make sure all screws are tightened. NOTE: Inner
duct cover will cover the duct cover-mounting
bracket.
9. Use 6” steel pipe (follow building codes in your
area) to connect the plastic exhaust on the hood to
the ductwork above. Use duct tape to ensure all
joints are secure and air tight as shown in Figure 8.
Figure 5
Figure 6
Figure 7
Figure 8

8
Wiring to Power Supply
SAFETY WARNING
RISK OF ELECTRICAL SHOCK. THIS RANGE HOOD
MUST BE PROPERLY GROUNDED. MAKE SURE
THIS IS DONE BY SPECIALIZED ELECTRICIAN IN
ACCORDANCE WITH ALL APPLICABLE NATIONAL
AND LOCAL ELECTRICAL CODES. BEFORE
CONNECTING WIRES, SWITCH POWER OFF AT
SERVICE PANEL AND LOCK SERVICE PANEL TO
PREVENT POWER FROM BEING SWITCHED ON
ACCIDENTALLY.
10. Connect the electrical wires.
- Connect three wires (black, white and green) to
house wires and cap with wire connectors.
Connect according to color: black to black, white
to white, and green to green as shown on Figure
9.
Duct Cover Installation
11. Slide inner duct cover up 2 inches before sliding
entire duct cover onto the hood. (Figure 10)
12. Align the inner duct cover to the duct cover-mounting
bracket. Secure inner duct cover with two (M4 x
8mm) screws (provided).
Install Accessories
13. Place baffle filters underneath the hood. Refer to
Figure 11.
Final Assembly
14. Turn power ON in control panel. Check all lights and
fan operation.
15. Leave this Installation Instructions and Operation
Manual for the homeowner.
Figure 9
Figure 10
Figure 11

9
OPERATION INSTRUCTIONS
This Brillia hood is equipped with six electronic controls with a 3-minute delay shut-off, a
powerful centrifugal squirrel cage with baffle filters, and two bright 12-volt 20-watt halogen lights.
The six electronic controls are Light Control, Speed Controls and Timer (On/Off). Refer to
Figure 12.
Figure 12
Note: For best results, turn hood to QuietMode™ prior to preparation or cooking to
establish airflow in the kitchen. Adjust speed as needed.
1 = QuietMode™
2 = Low Speed
3 = Medium Speed
4 = High Speed
Turning Fan ON:
- Press the Power Control (ON/OFF) button once. Note: The light setting will not be
affected by the Power Control (ON/OFF) button.
- Press a Speed Control button to activate the desired speed.
- To change the fan speed, press the button for the desired speed.
Turning Fan OFF:
The Delay function will only turn off the fan. The light settings will not be affected by delay
function.
- Press Power Control (ON/OFF) button once, the Speed Indicator will flash and the fan
will shut off after 3 minutes.
- Press Power Control (ON/OFF) button twice, the fan will shut off immediately.
Light Control:
- Press the Light Control button to turn halogen lights on and off.

10
MAINTENANCE
For the optimal level of operation, clean the range hood surface and filters regularly.
To Clean Hood Surface
CAUTION: NEVER USE ABRASIVE CLEANERS, PADS, OR CLOTHS.
*** Regular care will help preserve its fine appearance.
1. Use only mild soap or detergent solutions. Dry surfaces using soft cloth.
2. If hood looks splotchy (stainless steel hood), use a stainless steel cleaner to clean the
surface of the hood. Avoid getting cleaning solution onto or into the control panel.
Follow directions of the stainless steel cleaner. Caution: Do not leave on too long as
this may cause damage to hood finish. Use soft towel to wipe off the cleaning
solution, gently rub off any stubborn spots. Use dry soft towel to dry the hood.
3. DO NOT allow deposits to accumulate or remain on the hood.
4. DO NOT use ordinary steel wool or steel brushes. Small bits of steel may adhere to the
surface and cause rusting.
5. DO NOT allow salt solutions, disinfectants, bleaches, or cleaning compounds to remain
in contact with stainless steel for extended periods. Many of these compounds contain
chemicals, which may be harmful. Rinse with water after exposure and wipe dry with a
clean lint free cloth.
To Clean Baffle Filters
CAUTION: DRAIN BAFFLE FILTERS BEFORE OIL WILL OVERFLOW.
1. Remove the baffle filters and oil tunnel.
2. Using a sponge, wash with warm soapy water. Dry completely before returning into
place.
(Note: Baffle Filters are top rack dishwasher safe.)

11
Replacing Light Bulb
CAUTION: HALOGEN LIGHT UNIT MAY BE HOT! WAIT UNTIL UNIT IS COOL.


 

 

 


1. Make sure all controls are off, and range hood is unplugged.
2. Place the flat-headed screwdriver into the groove of the halogen light glass covering and
the housing. 


3. Pop out the halogen light glass covering. 


4. Gently pull out the defective light bulb and discard. Light bulbs should be 12V 20W
maximum. 


5. Using a cloth, hold the new light bulb and push securely into light socket.
6. Return halogen light glass cover to the housing. 


7. Turn range hood ON to test for operation.

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SPECIFICATIONS
MOD
EL / SIZE
RAX9430SQB / 30"
RAX9436SQB / 36"
COLOR
Commercial Grade Stainless Steel
CONSUMPTION / AMPERE
RAX9430SQB - 215W / 1.79A
RAX9436SQB - 215W / 1.79A
VOLTAGE
120V 60Hz
NUMBER OF MOTORS
1
DESIGN
20-Gauge Seamless / Satin Finish
MOTOR
TYPE
Squirrel Cage
EXHAUST
Top 6" Round
CONTROLS
Electronic Control (6 Buttons) –
3-minute delay
HALOGEN LIGHTS
RAX9430SQB - 12V 20W x 2
RAX9436SQB - 12V 20W x 2
HOOD DIMENSION
(W x D x H) (RAX9430SQB) 29-15/16" x 20-1/2" x 12-1/4"
(RAX9436SQB) 35-5/16" x 20-1/2" x 12-1/4"
OPTIONAL ACCESSORIES
(W x D x H)
1)
Model No. SSP30
30” Stainless Steel Back Panel 30” x 1/10” x 32”
2) Model No. SSP36
36” Stainless Steel Back Panel 36” x 1/10” x 32”
SPEED
QuietMode



Low
Medium
High
CFM*
340 450 560 600
Sone
1.2 3.0 4.0 5.0
*In House Test Static Pressure “0”. One sone is equivalent to the sound of a refrigerator at 40 decibels.
**Specifications subject to change without notice.

13
MEASUREMENTS & DIAGRAMS
All ( ) measurements are in millimeter.
All inch measurements are converted from millimeter. Inch measurements are
estimated.

14
PARTS LIST
MODEL NO.:
RA
X
9430SQB
RAX9436SQB
NO.
DESCRIPTION
MODEL /SIZE
PART NO.
1 Halogen Light Unit (12V 20W Max.) RAX094-1
2 Control Panel RAX094-2
3 Hood Casing RAX9430SQB RAX9430-3
RAX9436SQB RAX9436-3
4 Hood Mounting Bracket RAX094-4
5 Screw RAX094-5
6 Processor Board RAX094-6
7 Capacitor RAX094-7
8 Transformer RAX094-8
9 Electrical Box RAX094-9
10 Screw RAX094-10
11 Air Chamber RAX094-11
12 Motor RAX094-12
13 Right Squirrel Cage RAX094-13
14 Right Locknut RAX094-14
15 Left Squirrel Cage RAX094-15
16 Left Locknut RAX094-16
17 Rubber Seal RAX094-17
18 6” Round Plastic Exhaust RAX094-18
19 M4 x 16mm screws RAX094-19
20 Outer Duct Cover RA094DC RAX094-20
21 Inner Duct Cover RAX094-21
22 Duct Cover Mounting Bracket RAX094-22
23 M4 x 8mm screw RAX094-23
24 Baffle Filter RAX9430SQB BFX-9430
RAX9436SQB BFX-9436

15
MODEL NO.:
RA
X
9430SQB
RAX9436SQB

16
CIRCUIT DIAGRAM
MODEL NO.:
RA
X
9430SQB
RAX9436SQB

17
TROUBLE SHOOTING
Issue
Possible Cause
Solution
After Installation,
both motors and
lights are not
working.
The power is not on. Make sure the circuit breaker and the unit’s power is
ON. Use a voltage meter to check the power supply.
The wire connection is not secure. Check and tighten wire connection.
The control panel and processor board
wiring are disconnected. Check wire continuity from control panel to processor board.
The control panel and processor board is
defective. Replace the control panel or processor board.
Lights are
working, but
motor(s) is not.
The motor(s) is defective. Replace the motor.
The capacitor(s) is defective. Replace capacitor(s).
The control panel or processor board is
defective.
Replace the control panel or processing board.
The range
hood is
vibrating.
The blower system is not secure. Tighten the turbine impeller/squirrel cage and air
chamber.
The turbine impeller/squirrel cage is
not balanced.
Replace the turbine impeller/squirrel cage.
Hood is not secured in place. Check the installation of hood, tighten the
mounting bracket.
The motor is
working, but
the lights are
not working.
Halogen Light bulb(s) is defective. Try placing the trouble light bulb(s) to a working
socket, if the bulb(s) still doesn’t work; replace
the halogen light bulb(s).
The light wiring(s) is loose. Check wire continuity from processor board to
light transformer to halogen light housing(s).
Light transformer is defective. Check power input and power output on the light
transformer. If it’s needed, replace the light
transformer.
The control panel or processor board is
defective.
Replace the control panel or processing board.
The range
hood is not
venting out
correctly.
The range hood is installed outside of
the manufacture recommended
clearance.
Adjust the clearance between the range hoods
and cook top to 27” to 30”. For Island range
hood, the clearance between the range hoods
and cook top is 30” to 36”.
There is no make-up air inside the
house.
Open the window to enhance the performance
of the range hood by creating a sufficient make-
up air.
Obstacle blocking the pipe work. Remove all obstacles from the duct work.
The pipe size is smaller than the
suggested pipe size.
Change the ducting according to the
manufacture suggestion.
Cold air is
coming into the
home.
The pipe connection is not properly
sealed.
Check the pipe installation.

18
DISCLAIMER
1. CAREFULLY INSPECT ALL ITEMS FOR DAMAGES BEFORE ACCEPTING DELIVERY.
NOTE ANY DAMAGES ON THE FREIGHT BILL OR EXPRESS RECEIPT. REQUEST
NAME AND SIGNATURE OF THE CARRIER’S AGENT AND KEEP COPY TO SUPPORT
YOUR CLAIM.
Upon acceptance of items, owner assumes responsibility for its safe arrival. Report
damages to the carrier and file a claim immediately. Failure to do so may result in the denial
of your claim. The carrier will furnish you with necessary forms for filing a claim.
DAMAGES CAUSED DURING TRANSIT ARE NOT COVERED UNDER OUR
WARRANTY.
2. PLEASE INSPECT CONTENTS OF PACKAGE(S) CAREFULLY UPON RECEIVING!
We must be notified in writing of any damages and/or missing parts within the allocated days
upon your receipt of package(s).
CLAIMS WILL NOT BE ACCEPTED AFTER THE ALLOCATED DAYS.
NOTE: ITEMS WERE THOROUGHLY TESTED AND CAREFULLY PACKED IN OUR
FACTORY BEFORE SHIPPING.
3. Products must be returned in good working condition with ALL original parts and
documentation packed in ALL original cartons, fillers and shipping cartons.
EXCHANGES OR RETURNS MAY NOT BE ACCEPTED IF ANY PACKAGING IS
MISSING.
4. MAKE SURE TO INSPECT THE HOOD FOR DAMAGES AND DEFECTS BEFORE
INSTALLATION. Appearance flaws of the hood found after installation and not affecting
hood performance is not covered under our warranty for returns or exchanges. Service
visits not covered under warranty will carry a service charge.
A) Before Installation: Return for exchange or refund (please see above for
acceptable returns).
B) After Installation: NO exchange or refund.