British Fires NEW FOREST Guide

© 2020 British Fires
NEW FOREST ELECTRIC 48" & 63" FIREPLACES
INSTALLATION & USER INSTRUCTIONS
EN 01-42 FR 43-88
CHEMINÉES ÉLECTRIQUES NEW FOREST
DE 122 CM ET 160 CM (48" ET 63")
GUIDE D’INSTALLATION ET MODE D’EMPLOI

// ii
// iii© 2020 British Fires
WELCOME TO BRITISH FIRES

// TABLE OF CONTENTS
// FRENÇAIS SOMMAIRE PAGE 43
Section Contents Page
1.0 Important Notes 01–02
2.0 Appliance plug 03
3.0 Appliance Data 03–04
4.0 Component Checklist 05
5.0 Site Requirements 05
6.0 Clearances To Combustibles 06
7.0 Unpacking The Appliance 06
8.0 Preparing the Appliance 07–08
8.1 Hard Wiring the Appliance 09–12
9.0 Installation 13
9.1 Installation Options 14
9.2 Installation – False Chimney Breast Construction 15–16
9.3 Installation Overview 17–18
9.4 Installation – Floating Suite 19–22
10.0 Forest View Fuel Bed 23–24
10.1 Slate View Fuel Bed 25–26
10.2 Diamond Light Fuel Bed 27–28
11.0 Pairing the Remote Control 29
12.0 Operating the Appliance 30–33
13.0 Safety Cut-Out System 34
14.0 Cleaning and Maintenance 34
15.0 Troubleshooting Guide 35
16.0 Spare Parts List 36–38
17.0 Two Year Limited Warranty 39
18.0 New Forest Dimensions 41–42
// iv
© 2020 British Fires

a fire risk exists if the heater is
covered or positioned incorrectly.
CAUTION: In order to avoid a
hazard due to inadvertent
resetting of the thermal cut-
out, this appliance must not be
supplied through an external
switching device, such as a
timer, or connected to a circuit
that is regularly switched on and
off by the utility.
WARNING: This heater is not
equipped with a device to control
the room temperature. Do not
use this heater in small rooms
when they are occupied by
persons not capable of leaving
the room on their own, unless
constant supervision is provided.
Keep furniture, pillows,
curtains and other fabric
materials away from appliance.
DO NOT leave the appliance
unattended during use.
DO NOT run the mains cable
under carpets, rugs etc.
DO NOT cover or obstruct
the heater in any way.
Overheating will result if it is
accidentally covered. Never
immerse the appliance in water
or any other liquids.
DO NOT use the appliance
outdoors.
Before cleaning the appliance,
ensure it is unplugged from the
power and that it is completely
cool. DO NOT clean the appliance
with abrasive chemicals.
Never use accessories that are
not recommended or supplied by
the manufacturer. It could cause
danger to the user or damage to
the appliance.
DO NOT insert or allow foreign
objects to enter the inlet or outlet
vents as this may result in electric
shock, fire or damage to the
appliance.
DO NOT install the fire using an
extension cord. Unplug from the
mains supply if the appliance is
not to be used for long periods.
DO NOT use this appliance in
an open flue.
This appliance is only suitable
for well-insulated spaces or
occasional use.
CAUTION: The user is cautioned
that changes or modifications
not expressly approved by the
party responsible for compliance
could void the user’s authority
to operate the equipment. This
device complies with Part 15
of the FCC Rules. Operation
is subject to the following two
conditions: (1) this device may not
cause harmful interference, and
(2) this device must accept any
interference received, including
interference that may cause
undesired operation.
NOTE: This equipment has been
tested and found to comply with
the limits for a Class B digital
device, pursuant to Part 15 of
the FCC Rules.
These limits are designed to
provide reasonable protection
against harmful interference in
a residential installation. This
equipment generates, uses and
can radiate radio frequency
energy and, if not installed
and used in accordance with
the instructions, may cause
harmful interference to radio
communications. However,
there is no guarantee that
interference will not occur in a
particular installation. If this
equipment does cause harmful
interference to radio or
television reception, which can
be determined by turning the
equipment off and on, the user
is encouraged to correct the
interference by one or more of
the following measures:
• Reorient or relocate the
receiving antenna.
• Increase the separation
between the equipment and
receiver.
• Connect the equipment into
an outlet on a circuit different
from that to which the
receiver is connected.
• Consult the dealer or an
experienced radio/TV
technician for help.
FCC RADIATION EXPOSURE STATEMENT:
This equipment complies with
FCC radiation exposure limits
set forth for an uncontrolled
environment.
This equipment should be
installed and operated with
a minimum distance of eight
inches between the radiator and
your body. This transmitter must
not be co-located or operating
in conjunction with any other
antenna or transmitter.
// 1.0 IMPORTANT NOTES
Important – these instructions should be read carefully and retained for future reference.
When using this electrical appliance, basic precautions should be followed to reduce the risk of fire, electric shock and injury to person, including the following
1) Read all instructions before
using this heater.
2) This heater is hot when in
use. To avoid burns, do not let
bare skin touch hot surface.
If provided, use handles when
moving this heater. Keep
combustible materials, such as
furniture, paper, and clothes at
least 3ft (0.9m) away from the
front heater
3) Extreme caution is necessary
when any heater is used by or
near children or invalids and
whenever the heater is left
operating and unattended.
4) Do not operate any heater
after it malfunctions. Disconnect
power at service panel and have
heater inspected by a reputable
electrician before reusing.
5) Do not use outdoors.
6) To disconnect heater, turn
controls to off, and turn off power
toheater circuit atmain disconnect
panel (or operate internal
disconnect switch if provided).
7) Do not insert or allow foreign
objects to enter any ventilation
or exhaust opening as this may
cause an electric shock or fire,or
damage the heater.
8) To prevent a possible fire, do
not block air intakes or exhaust
in any manner. Do not use on
soft surfaces, like a bed, where
openings may become blocked.
9) A heater has hot and arcing
or sparking parts inside. Do not
use it in areas where gasoline,
paint, or flammable liquids are
used or stored.
10) Use this heater only as
described in this manual. Any
other use not recommended by
the manufacturer may cause
fire, electric shock, or injury to
persons.
11) Heater includes an audible
or visual alarm to warn that
parts of the heater are
getting excessively hot. If the
alarm sounds (or illuminates),
immediately turn the heater off
and inspect for any objects on
or adjacent to the heater that
may have blocked the airflow
or otherwise caused high
temperatures to have occurred.
DO NOT OPERATE THE HEATER
WITH THE ALARM SOUNDING
OR ILLUMINATING.
12) SAVE THESE INSTRUCTIONS
This heater must be used on an
AC supply only and the voltage
marked on the heater’s rating
label must correspond to the
supply voltage.
DO NOT switch the appliance
on until it is properly installed as
described in this manual.
This appliance can be used by
children aged from 8 years and
above and persons with reduced
physical, sensory or mental
capabilities or lack of experience
and knowledge if they have been
given supervision or instruction
concerning use of the appliance
in a safe way and understand
the hazards involved. Children
shall not play with the appliance.
Cleaning and user maintenance
shall not be made by children
without supervision.
Children of less than 3 years
should be kept away unless
continuously supervised. Children
aged from 3 years and less than
8 years shall only switch on/
off the appliance provided that
it has been placed or installed in
its intended normal operating
position and they have been
given supervision or instruction
concerning use of the appliance
in a safe way and understand the
hazards involved.
Children aged from 3 years and
less than 8 years shall not plug in,
regulate and clean the appliance
or perform user maintenance
CAUTION: Some parts of this
appliance can become very hot
and cause burns. Particular
attention has to be given where
children and vulnerable people
are present.
Check that all parts included
are intact and not damaged.
If the supply cord is damaged,
it must be replaced by the
manufacturer, its service agent
or similarly qualified persons in
order to avoid a hazard. Never
use the appliance if the cord or
any part of the appliance shows
signs of damage. The heater
must not be located immediately
below a socket-outlet.
DO NOT use this heater in the
immediate surroundings of a bath,
a shower or a swimming pool.
WARNING: In order to avoid
overheating, do not cover the fan of
the heater.
DO NOT use this heater with
a programmer, timer, separate
remote-control system or any
other device that switches the
heater on automatically, since
// 01
// 02© 2020 British Fires

// 2.0 APPLIANCE PLUG // 3.0 APPLIANCE DATA
This heater is for use on 120 volts. The cord is a
3-pin plug as shown below. The cord is six feet long. New Forest 48" Electric Fire
Weight 65 kg; 138 lbs
Dimensions IMPERIAL: 22¼ x 47¼ x 12 ⅕ in
METRIC: 565 x 1200 x 311mm
Supply Voltage & Rating Power 120V AC, 60Hz
Heating Elements 13 Amp
Lighting LED
Approvals CSA Canada & USA
New Forest 63" Electric Fire
Weight 85 kg; 187 lbs
Dimensions IMPERIAL: 22¼ x 63 x 12 ⅕ in
METRIC: 565 x 1600 x 311mm
Supply Voltage & Rating Power 120V AC, 60Hz
Heating Elements 13 Amp
Lighting LED
Approvals CSA Canada & USA
Item Symbol Value Unit Item Unit Item Unit
Heat Output Types of heat input, for electric storage local space heaters only Other control options
Nominal heat output Pnom 1.5 KW Manual heat charge control with integrated thermostat N/A Room temperature control with
presence detection No
Minimum heat output (indicative) Pmin 0.75 KW Manual heat charge control with room and/or outdoor temperature
feedback N/A Room temperature control with open
window detection Yes
Maximum continuous heat output Pmax, c 1.5 KW Electronicheatchargecontrolwithroomand/oroutdoortemperaturefeedback N/A With distance control option No
Fan assisted heat output N/A With adaptive start control No
With working time limitation No
Auxiliary electricity consumption Type of heat output/room temperature control With black bulb sensor No
At nominal heat output elmax 0.0 KW Single stage heat output and no room temperature control No
At minimum heat output elmin 0.0 KW Two or more manual stages no temperature control No
In standby mode elSB 0.0 KW With mechanical thermostat room temperature control Yes
With electronic room temperature control No
Electronic room temperature control plus day timer Yes
Electronic room temperature control plus week timer Yes
This fire is fitted with LED’s
(Light Emitting Diode) in place
of conventional bulbs. LED’s
generate the same light levels
as conventional bulbs, but use a
fraction of the energy consumed.
The data label, including the
model and serial number, can be
found inside the fire underneath
the heat assembly housing. Model: 63B
Heater:
Volts: 120 A C 6
ghting: LED
S/N: **********
Patent Application No:
US 16/710568
CA 3.078.189
Unit 10, Avon Trading Park, Reid Street,
Christchurch, Dorset, BH23 2 BT
Tel: [phone]
w ww .britishfires.com
301342
// WARNING:
Before enclosing the appliance, test the power in situation in order to ensure the power to the
appliance working properly.
// 03
// 04© 2020 British Fires

// 4.0 COMPONENT CHECKLIST // 5.0 SITE REQUIREMENTS // 6.0 CLEARANCES TO COMBUSTIBLES // 7.0 UNPACKING THE APPLIANCE
Quantity Description
1Heater unit
1Wall bracket
1Remote control handset
1Box of logs (extra small logs for 63")
1Bag of slate
1Bag of bark
1Bag husk
1Bag of large crystals
1Bag of small crystals
2AAA batteries
2L-shaped brackets
4L-shaped brackets screw
2Blanking plates
(Located under syrofoam base)
4Small end trims
(Located under syrofoam base)
2Large end trims
(Located under syrofoam base)
12 Firebox screws
8Wall plugs
8Fixing screws
1
Hard wiring fixing kit
(3x cables, 3x twist on connectors, 1x corner
bracket, 1 x cable gland, 1x cable clamp, 2x
firebox screws and 5x cable ties)
It should be noted that the appliance creates warm convected air
currents. These currents move heat from the room surroundings to,
and up the wall surfaces adjacent to the heater.
If the appliance is to be secure on a dry wall or a timber framed
construction then the integrity and ability of the wall to secure the
appliance must be confirmed. It is important in these circumstances
that any vapour barrier and/or structural members of the house
frame are not damaged.
If you are unsure of the ability of the wall to secure the appliance and/
or which type of wall fixing to use, you should take professional advice
and obtain the correct fixings. Alternatively, find a more suitable wall
location.
• DO NOT run the supply cable under carpets.
• DO NOT site in a position where curtains or drapes could cover
the appliance, or other soft materials could cover e.g.
below a coat rack.
• DO NOT site behind an opening door where mechanical impact/
damage could occur.
• DO NOT site where the supply cable would become a trip hazard.
• DO NOT sit, stand or forcefully pull on the appliance.
• DO NOT obstruct, cover or force items into the openings.
• DO NOT use the heater to dry clothes.
• DO NOT site/use in an outdoor location(s).
It is important that the following clearances are maintained from the
appliance to combustible materials. These clearances are dependent
on the securing location as defined on the following pages.
The minimum distance to the front of the appliance
is three feet.
There are no clearances for above or to the side of
the appliance, apart from being clear of curtains and
drapes for a flush wall installation.
If the stud wall immediately above the heater of
the appliance protrudes in front of the appliance
rather then finishing flush, then the over hanging
section of the installation must be made from a non-
combustible material, such as calcium silicate.
*See page 10 for more details
Before starting the installation of this fireplace, please read
the following:
1) The installation should be carried out by two adults
to avoid injury or damage. If for any reason it is
considered too heavy, please obtain assistance.
2) When lifting the electric appliance, always keep
your back straight. Bend your legs and not your
back. Avoid twisting at the waist. It is better to
reposition your feet.
3) Avoid upper body and top heavy bending. Always
bend from the knees rather than the waist. Do
not lean forward or sideways while handling the
appliance.
4) Always grip the appliance with the palm of the
hand – do not use the tips of fingers for support.
5) Always keep the appliance as close to the body as
possible. This will minimize the cantilever action.
6) Use gloves to provide additional grip.
7) Unpack the package and lift the appliance gently
out of the box. Put it on a flat surface with the
front panel facing forward.
// IMPORTANT
Please read completely through the instructions and verify that all
listed parts are present before assembly.
// CAUTION
This appliance is heavy. Always seek assistance whilst unpacking and/or during installation.
Please read all the instructions before continuing to unpack or install appliance.
// 05
// 06© 2020 British Fires

Front-Facing (One-sided)
A blanking plate will need to be installed at each
end of the appliance, offer the blanking plate up to
the side of the appliance and ensure that all of the
holes in the blanking plate line up with the holes
on the side of the firebox. Once in the correct
position, screw the 6x firebox screws with a cross
headed screw driver into position, use the same
process for both sides.
Cornered (Two-sided)
Install only one of the blanking plates on the end that
will be covered. Follow the front-facing instructions,
above, for the one blanking plate. For the exposed
side the trims will need to be used. Place both
small trims into position, lining the screw holes up,
then when in the correct position screw into place
with the screws provided using a cross headed
screwdriver. Next, secure in place the large trim
vertically on to the side of the appliance in between
the two small trims. Line the screw holes up and
secure the provided screws into place with a cross
headed screwdriver.
Fully-inset (Three-Sided)
Place both small trims into position, lining the screw
holes up then screw into place with the screws
provided using a cross headed screwdriver. Once the small trims are
installed the large trim will be vertically placed in between the two
small trims, as pictured above. Use the same steps for both sides.
Blanking Plate
Small trim
Small trim
Large trim
// 8.0 PREPARING THE APPLIANCE
ADDING BLANKING PLATES AND TRIMS; REMOVING FRONT GLASS
Twelve (12) firebox screws can be found packaged in the top styrofoam casing and the blanking plates and trims can found underneath the base of the Styrofoam.
// 8.0 PREPARING THE APPLIANCE
ALTERING THE CORNER BRACKET POSITION
// ATTENTION:
Corner brackets can be found in the styrofoam cap.
Blanking plates and trims are located attached below to the base styrofoam in the packaging carton.
Reinstalling the corner bracket
Once the preferred position has been selected,
screw the three (3x) screws back into position,
securing the corner bracket into place.
Putting the corner gland bracket together
Secure the corner gland bracker as picutred below
Different corner bracket orientations
Select which orientation the power cable would suit the installation best.
Removing the corner bracket
Remove the three (3x) screws holding the corner
bracket into position on the rear right hand side
of the appliance with a cross headed screw driver.
Crosshead screws
Crosshead screws
Crosshead screws
We strongly recommend that two people are used
to remove the glass, both using protective gloves.
To remove the front glass from
the appliance, use a cross headed
screwdriver to remove the screws
from either end of the top bracket
of the appliance, holding the glass
in place.
Ensure the glass is supported at all times.
Next, gently leaver the top of the
glass towards you, ensuring you
have full support of the glass.
Lift the glass up and out from the
appliance and place the glass on
a soft, flat surface on the floor.
Insert your prefered fuel bed
options as shown in the following
pages in section 10.0 – 10.2.
To re-install the glass, see the
instructions in reverse order.
Firebox screws
1 2 3
// 07
// 08© 2020 British Fires

// 8.1 HARD WIRING THE APPLIANCE// 8.1 HARD WIRING THE APPLIANCE
PLEASE ENSURE THE PRODUCT IS TURNED OFF BEFORE HARD-WIRING
We strongly recommend that two people are used
to remove the glass, both using protective gloves.
Hard-wiring the appliance should be undertaken
by a qualified electrician; otherwise, the warranty
may become void.
1) To remove the front glass from
the appliance, use a cross headed
screwdriver to remove the screws
from either end of the top bracket
of the appliance, holding the glass
in place.
Ensure the glass is supported at all times.
2) Next, gently pull the top of the
glass towards you, ensuring you
have full support of the glass.
3) Lift the glass up and out from the
appliance and place the glass on a
soft, flat surface on the floor.
8) Carefully remove the rear glass
from the rear of the appliance by
gently pulling the glass towards
you at the bottom 3 inches then
down and out to release and then
place the glass safely to one side.
9) The wiring connections are readily
available for pairing.
10) To remove the two (2x) spade
connectors from the PCB
carefully push the tab down on
the connector to release, this can
be done with a pair of pliers or a
flathead screw driver. Use a 7mm
nut driver/spanner to remove
the Earth cable from the Earth
stud on the rear of the appliance,
ensure not to lose the 4mm nut
and the serrated washers.
4) Remove the eight (8x) screws that
hold the fuel bed into position, then
carefully remove the fuel bed tray
from the appliance and place safely
to one side. A flat blade screw driver
can carefully be used to leaver the
fuel bed out if extra hep is required.
We strongly recommend that protective gloves are
worn when handling glass..
5) Unscrew the top clamps from each
side of the side glass.
6) Carefully remove the side glass
panels from each side, lifting from
the bottom, inwards 3 inches then
down to release the place both
pieces of glass safely to one side.
We strongly recommend that protective gloves are
worn when handling glass.
7) Unscrew the clamps on each side
at the rear top of the appliance to
release the rear glass.
Ensure the glass is supported at all times.
11) Remove the three screws (3x)
from the corner bracket back on
to the rear right hand side of the
appliance. Pull the inlet power
cable through the top rear of the
appliance. Dispose of power cable
responsibly.
12) Insert the hard wire from the
property through the spare cable
gland and corner bracket from the
hard wiring kit in the packaging,
insert the cable to the correct
length inside the appliance then
tighten the cable gland and insert
the 3x screws securing the corner
bracket into position
13) Insert the hardwire cable set
supplied onto the PCB board.
With the black wire on the Liver
terminal, the white wire on the
neutral terminal and the green
wire on the Earth stud on the rear
of the firebox with the serrated
washers in between. Check all
connections are good and confirm
they are all on correctly.
Crosshead screws
// 09
// 10© 2020 British Fires

18) Screw the clamps on each side at the rear top of the
appliance to release the rear glass.
We strongly recommend that protective gloves are worn
19) Carefully insert the side glass panels back into each side of
the appliance, In at the top first then in at the bottom.
20) Screw the top clamps from each side
back into position, holding the side glass
in place accessible from the front, right
of the appliance when the rear glass is
removed. Remove the black, white and
the green wire from the inlet power
cable connecting to the circuit board.
// 8.1 HARD WIRING THE APPLIANCE// 8.1 HARD WIRING THE APPLIANCE
14) With the screws and the cable
clamp supplied in the Hard
Wiring Fixing Kit, install the
cable clamp into position. Feed
the three (3x) cables installed
previously through the cable
clamp. Measure 6 inches from
the cable clamp to the end of
the wires. Once the length of the
cables is confirmed to be correct
tighten the clamp, fixing the
three (3x) wires into position.
ENSURE YOU DO NOT PINCH THE WIRES
WHEN CLAMPING DOWN
15) Prepare the hardwire ends so
they are able to be connected
to the hard wiring kit on the
appliance. Connect the 2x yellow
and green Earth wires together
using a twist on wire connection.
Then connect the 2x Brown/
Black Live wires together with
another twist on wire connector,
and then connect the 2x Blue/
White neutral wires together with
another twist on wire connector.
16) Check that the appliance is safe
then check the electrical connection
to the appliance. To check the
appliance, turn the power on to the
appliance then turn the standby
button on the top right of the
appliance ON. Once the appliance
is turned on there will be an audible
beep to confirm that power is
going to the appliance. If there is
found not to be any power to the
appliance, this must be rectified
before continuing. Once power has
been confirmed to the appliance
turn the power to the appliance
back off again.
Cable tie any loose wires so they
are not able to come into contact
with any moving parts.
We strongly recommend that protective gloves are worn
17) Carefully insert the side glass
panels back into each side of the
appliance, In at the top first then
in at the bottom.
21) Carefully place the fuel bed tray back into position and line the holes
in the fuel bed up with the holes in the firebox. Insert the 8x screws
that secure the fuel bed back into position. Insert your preferred fuel
bed options as shown in the following pages in section 10.0 – 10.2.
We strongly recommend that protective gloves are worn when handling glass.
22) Carefully lift the front glass into
the front slot at the bottom of
the appliance, then carefully
offer the top of the glass again
23) Use a cross headed
screwdriver to screw the
screws from either end of the
top bracket of the appliance,
holding the glass in place.
Crosshead screws
6''
1554mm ON
OFF
// 11
// 12© 2020 British Fires

// 9.0 INSTALLATION // 9.1 INSTALLATION OPTIONS
British Fires assumes absolutely no responsibility for injuries and
damages that may occur due to improper installation or handling.
Remove any protective film coatings from the finished/decorative
surfaces of the appliance, if any. After having selected the final position
of the appliance taking into account the integrity of the wall the electric
appliance may be secured to the wall.
To ensure customer safety, be sure to design the installation so that
the strength of both the wall and any wall fixings used are sufficient. Do
not block the ventilation holes of the appliance. The wall onto which the
appliance/stud wall is installed must be flat. Install only on a vertical
surface. Avoid sloped surfaces. Installation onto anything other than a
vertical wall may result in fire, damage or injury.
If the appliance/stud wall is to be mounted on a dry wall or a timber
framed construction wall then efforts should be made to fix into two or
more wooden studs, or supporting wooden members of the wall using
the fixing screws provided. If this is not achievable then the wall should
be strengthened using appropriate building materials.
Ensure that the correct wall plugs are used for the type of wall that the
stud work is being connected to.
Ensure the plug or fuse spur is fully accessible.
The stud wall MUST include a header at the
dimensions, highlighted on the following pages.
This is to ensure that the weight of the finished
wall is not resting on top of the appliance.
The power inlet cable can be installed through your
choice of two locations on the top, right hand corner
of the appliance. Each can be accessed through one
removable plate.
This appliance should be positioned on a firm level
surface and in a clean ‘dust free’ environment. If
fitted into an open chimney, the chimney must be
blocked off to reduce the risk of draught and damp
through the fire, which may cause the safety cut out
system in the fan heater to operate.
The base of the opening/stud work must be able to
take the full weight of the appliance.
Any protruding headers MUST be made of a non-combustible material.
See page 18.
To install into a stud wall the mounting bracket must
be removed from the rear of the appliance as shown
in section 8.2.
Once the frame work has been constructed and secured to the wall and the
appliance is in its end position, ensure that there is power to the appliance
before any cladding/plasterboard is installed.
The wall where the appliance is to be installed
must be capable of long-term support of the
total load of the appliance. Measures should
also be taken to ensure sufficient strength to
withstand the force of earthquakes, vibration
and other external forces. Plasterboard
alone is not considered to be a structural
material. It is not recommended to rely on
plasterboard fixings alone to support the
weight of the appliance.
Check regularly for security of
wall fixings as appropriate. Also
check security of supply cable
and connections. If the supply
cable becomes damaged, it must
be replaced by a service agent
or competent person, such as a
qualified electrician.
// CAUTION:
Do not keep the appliance connected to the electrical supply during installation
// WARNING:
Before enclosing the appliance, test the power in situation in order to ensure the power to the
appliance working properly.
// 13
// 14© 2020 British Fires

New Forest 48" (1200mm)Open Dimensions
Height Width Depth
22 5/32 in. 46 1/4 in. 11 3/4 in.
565 mm 1175 mm 300 mm
New Forest 63" (1600mm)Open Dimensions
Height Width Depth
22 5/32 in. 62 in. 11 3/4 in.
565 mm 1575 mm 300 mm
// 9.2 INSTALLATION
FALSE CHIMNEY BREAST CONSTRUCTION
Insert the appliance into the false chimney breast and connect the
appliance to the correct power supply and pair the remote to check
the appliance before going any further in the installation. Once
confirmed, install the cladding onto the false chimney breast
// IMPORTANT:
To pair the remote control please refer to section 11.0.
Ensure the structure is safely secured
to the wall using the appropriate
fixings method, please see relevant
section 9.0 for further information
Step 2 – Build frame work and inset the fireStep 1 – Prepare framework to desired dimensions – See section 9.5 for dimensions Step 3 – Add finishing boards. *Important – fire must be in place before this stage*
// 15
// 16© 2020 British Fires

// One-sided (fully-recessed) installation // Two-sided installation // Three-sided installation
W
H
DW W
H H
D D
*If the stud wall immediately above the heater
protrudes beyond the front of the appliance then
the over-hanging section of the installation must
be made from a non-combustible material, such
as calcium silicate fireboard.
// 9.3 INSTALLATION OVERVIEW
Stud wall installation Continued
Stud Wall
Appliance
*Non-combustible
Header HeaderHeader
New Forest 48" (1200mm)Open Dimensions
Height Width Depth
22¼ in. 46¼ in. 11¾ in.
565 mm 1175 mm 300 mm
New Forest 48" (1200mm)Open Dimensions
Height Width Depth
22¼ in. 46¼ in. 11¾in.
565 mm 1175 mm 300 mm
New Forest 63" (1600mm)Open Dimensions
Height Width Depth
22¼ in. 62 in. 11¾ in.
565 mm 1575 mm 300 mm
New Forest 63" (1600mm)Open Dimensions
Height Width Depth
22¼ in. 62 in. 11¾ in.
565 mm 1575 mm 300 mm
// 17
// 18© 2020 British Fires

// 9.4 INSTALLATION – FLOATING
1) Remove the mounting bracket from rear of the appliance by moving
the bracket down and out from the appliance.
2) Find the optimal place to mount your appliance. Consider the proper
position relative to your room, placement of furniture and windows.
3) Hold the mounting bracket up to the wall to verify the correct location
and ensure that the mounting br acket is level. Use a pencil to mark
the eight mounting holes on the wall at the desired mounting location,
using the mounting bracket as a template.
4) Drill a 5/16in. Diameter holes to at least 2in. deep on the marked points.
NOTE: If installing the mounting bracket to a wall stud, there is no need to drill the holes in the wood
and no need for the plastic wall anchors. It is recommended to install the mounting bracket to
at least one wooden stud.
5) Tap the 8x wall anchors into the pre--drilled holes with a hammer until
they are flush with the wall.
6) Secure the mounting bracket to the wall by using all 8x wall-fixing screws.
7) Carefully, install the appliance back onto the wall bracket.
8) With the appliance on the wall install the floating shelf brackets to both
sides of the appliance lining up all 8x holes on the floating bracket with
the 8x holes on the side of the firebox. Then mark with a pencil through
the hole in the end of the bracket against the wall.
9) Remove the appliance off of the wall.
10) Drill a 5/16 in. hole at least 2 in. deep on either side of the appliance.
11) Tap the two wall anchors into the pre--drilled holes with a hammer until
they are flush with the wall.
12) Install the appliance back onto the wall and screw the floating shelf
brackets on to the sides of the appliance with the 8x loose firebox
screws provided.
13) Then screw the wall screws through the rear of the floating shelf
brackets and into the wall plugs.
14) Carefully slide the bottom of the surround onto the floating shelf
brackets.
15) Screw the two legs of the surround from the rear onto the back of the
top section of the surround as shown, left.
13¾in.
350 mm
13¾in.
13¾in.
17¾in.
5/16 in.
2 in.
Before Installing the appliance onto the wall with the surround, secure the side-trims
each side of the appliance as described in section 9.0 Preparing the Appliance.
The installation should be carried out by two adults to avoid injury or damage.
If for any reason it is considered too heavy, please obtain assistance.
50 mm
New Forest 48''
8 mm
450 mm
13¾in.
13¾in.
13¾in.
13¾in.
350 mm
350 mm
350 mm
350 mm
17¾in.
450 mm
New Forest 63''
350 mm
350 mm
// 19
// 20© 2020 British Fires

// 9.4 INSTALLATION – FLOATING
17) Underneath the appliance, with the surround screws,
screw up through the bottom surround and into
the legs of the surround top section and up through
the floating shelf brackets on the appliance the top
section.
16) Carefully lower the top section of the surround onto
the top of the firebox.
// 21
// 22© 2020 British Fires

// 10.0 FOREST VIEW FUEL BED LAYOUT
Taking a small account of the small crystals, scatter randomly over the
frosted base as shown above.
PRO TIP – Use the small crystals to pick up extra light from the fuel bed to give you the best effect.
Use the contents from the Forest terrain bag and place this in the
formation shown above (image 2) towards the front and sides of the
frosted base. There should be a single layer to cover this area of the
frosted bed and the crystals still visible.
1
2
Using the contents from the Husk bag, cover the area on the frosted
bed that is still exposed, making sure the crystals are still visible.
3
Place the logs on top of the base layer created by the crystals, Forest
terrain, Husk and slate pieces. Position them as shown above. The logs
can be placed in any order, for this look the larger logs are in the center
with the remaining logs around them.
IMPORTANT – Place the logs carefully on the fuel bed so you do not make contact with the rear and side
glass. Contact with glass may cause damage.
Use the slate pieces and place these randomly on the bed as shown in
image 4, above.
5
4
// 23
// 24© 2020 British Fires

// 10.1 SLATE VIEW FUEL BED LAYOUT
Evenly scatter the small crystals over the frosted
base as shown in image 1, left. The crystals should
be spread out across the whole base and form a
layer covering the whole area.
1
Take the two types of the slate effect pieces and
spread these evenly throughout, on top of the bed
of crystals.
Place the logs on top of the base layer created
by the crystals and slate pieces. Position them as
shown in image 3. The logs can be placed in any
order, we have used the larger ones as centre pieces
and placed the remaining logs around them.
IMPORTANT – Place the logs carefully on the fuel bed ensuring you do not
make contact with the rear or side glass. Coming into contact with glass
may cause damage.
2
3
// 25
// 26© 2020 British Fires

// 10.2 DIAMOND LIGHT VIEW FUEL BED LAYOUT
Evenly scatter the small crystals over the frosted
base as shown in image 1, left. The crystals should
be spread out across the whole base and form a
layer covering the whole area.
1
Take the larger crystals and place these in position
as shown in image 2, left. For the best results,
remove a small amount of the small crystals and
place the larger crystal directly on the frosted base.
2
Three Diamond Light color settings
// 27
// 28© 2020 British Fires

// 11.0 PAIRING THE REMOTE CONTROL // 12.0 OPERATING THE NEW FOREST
Within 1 minute of turning the power on by the main
ON/OFF switch (located on the front, top right hand
side of the appliance), press and hold and the and
buttons on the remote control for 3 seconds, to
remotely pair to the appliance, the LCD only displays
bL (displayed at the display temperature position)
and flashes 5S, then returns to the current display
state.The remote is then paired to the appliance.
REMOTE CONTROL
The button distribution of the remote controller is as shown right, and the current
state information of the electric fireplace, such as the flame effect, fuel bed, setting,
temperature and time set, is displayed on the LCD screen on the remote control.
1) Standby
Turns the appliance ON/OFF standby,
the default settings are: heater set to
82°F/27°C, the main flame effect is F1,
the Fuel bed is L1 (no temperature display).
2) Flame Control
Changes the flame effect brightness F1, F2,
F3, F4, F1 (cycle adjustment)
3) Heater
Heater button switches to the temperature
adjustment option when the weekly timing
function is adjusted. Then use the and
buttons to select the desired temperature.
The temperature cannot be adjusted while
the daily timer control is in use. Only the
heating function can be switched.
Temperature Setting range:
Centigrade:17°C, 18°C, 19°C, 20°C, 21°C, 22°C,
23°C, 24°C, 25°C, 26°C, 27°C, ON, 17°C (Cycle)
Fahrenheit:62°F, 63°F, 64°F, 65°F, 66°F, 67°F,
68°F, 69°F, 70°F, 71°F, 72°F, 73°F, 74°F, 75°F,
76°F, 77°F, 78°F, 79°F, 80°F, 81°F, 82°F, ON,
62°F (Cycle)
*Press and hold the heater button for three
seconds can transfer from °C to °F.
4) Fuel Bed
Changes the color of the fuel bed. L1,L2,
L3, L4, L1 (cycle adjustment)
5) Sleep Timer
Adjusts the timer: 1H, 2H, 3H, 4H, 5H, 6H,
7H, 8H, 9H, OF, 1H (cycle)
6) Down Light
Turns the down lighting ON/OFF, (the down
light symbol will be lit when it is turned on).
7) Time and Week Settings
Press to enter the time and week timer
settings.
8) Lower temperature 1°C or F°
Press this button to lower the temperature
by –1°, incrementally, while heating is on.
9) Raise Temperature 1°C or F°
Press this button to raise the temperature
by +1°, incrementally, while heat is on.
10) Date Set
To choose from Monday to Sunday or week
timer mode option. Option mode:1-2-3-4-5-
6-7-A-oF.
7
9
10
3
5
8
1
2
4
6
The ON/OFF switch is located on the front, top right
hand side of the appliance. Press the O/I button
once to turn the fire on.
// 29
// 30© 2019 British Fires

Standby Button:
Turns the appliance ON/OFF
standby, the default settings are:
heater set to 82°F/27°C, the
main flame effect is F1, the Fuel
bed is L1 (no temperature display).
Changing Flame Effect:
In the power-on state, press this
button, the digital screen displays
the flame position and the flame
indicator is bright, and the main
flame position can be adjusted.
The flame brightness settings are:
F1, F2, F3, F4, Set as follows:
Button Display Flame Effect
1st Press F1 Full
2nd Press F2 Medium
3rd Press F3 Low
4th Press F4 cycle through
settings
Heating Operations:
1) Press the heater button to turn
the heating function on and off
and adjust the temperature
setting. Heater is divided into
temperature settings: 62°, 63°,
64°, 65°, 66°, 67°, 68°, 69°, 70°,
71°, 72°, 73°, 74°, 75°, 76°, 77°,
78°, 79°, 80°, 81°, 82°, ON, 62°F.
(Circular operation control)
2) Press and hold the heater
button for 3 seconds to convert
the temperature unit from °C to
°F. The temperature display
window will flash. After the
temperature is set, the display
unit will flash 5 times, then
automatically save the settings
and exit the setting state. After
the display unit is turned on, if
there is no operation within 10
seconds, the setting status is
also exited.
3) Fan delay function: After the
appliance is turned off, the fan will
continue running for 15 seconds
then stop.
Open Window Detection function:
When the appliance is heating
and the ambient temperature
suddenly drops ≥–5°C (9°F) within
10 minutes, and the environment
cannot be warmed up within 30
minutes the appliance will
automatically display “OP”. The
heating function will then be
automatically turned off, and when
the “OP” is displayed, it can be
turned off and then restarted by
turning off and on the appliance to
clear the fault code.
4) This appliance has a non-self-
resetting overheat protection
device (thermal cut-out) which will
activate if the air inlets or outlets
are obstructed. For safety
reasons the fire will NOT switch
on again automatically, the
following procedure must be
carried out before the fire can be
operated.
NOTE: The flame-effect will remain operational if
the cut-out is activated, only the fan heater is
prevented from working.
Switch OFF the appliance at the
wall socket or outlet. Leave the
fire OFF for a period of no less
than 10 minutes, ensuring all
obstructions are removed. Switch
the appliance ON at the wall.
Ensure the appliance is turned ON
at the control switches. If the fire
fails to operate correctly, repeat
the above procedure.
Refer to section 13.0 for more information about
the Safety Cut-Out System.
Fuel Bed Color Options:
Once powered, press the “Fuel
Bed” button and the LCD screen
on the remote will display the fuel
bed icon. Now, the fuel bed color
can be adjusted. The different
settings are: L1, L2, L3, L4; Fuel
bed light. Set as follows:
Button Display Flame Effect
1st Press L1 Orange
2nd Press L2 Blue
3rd Press L3 Orange + Blue
4th Press L4 Cycle through
settings
Setting Sleep Timer:
In the timed display, press the
“Sleep Timer” button to adjust the
time, plus one hour for each
press. (You can’t enter the weekly
timing selection, you can only set
the current automatic shutdown
time. This function is available
when the weekly timing function is
turned on. Will not operate).
Timing range: 1H, 2H, 3H, 4H, 5H,
6H, 7H, 8H, 9H, OF, 1H (cycle
adjustment).
Control Down Lighting:
Turns the down lighting lights on
and off.
Setting Clock and Timer:
Use the date button to choose
from Monday to Sunday or week
timer mode option. Option mode:
1-2-3-4-5-6-7-A-oF.
Clock setting:
1) At standby state (after the unit
is plugged in and before pressing
“main power”), press and hold the
Setting button on the remote for
3 seconds, the digital display will
then flash “00:00”.
2) Press on the remote control
to set the hour, press the remote
control to set the minutes.
3) Press “Setting” to enter the
setting of the week timer. Press
to select Sunday to Saturday,
The date symbol will light up after
the day is selected. When finished,
press the button to exit setting.
NOTE: The current clock must be set after the
initial power-on or power-off, otherwise the clock
will remain “00:00” status and you won’t be able
to set the week timer function.
// 12.0 OPERATING THE APPLIANCE
// 31
// 32© 2020 British Fires

Heat settings:
Use remote control’s Heater
button to select the
temperature. The system default
parameters are: 82°F/27°C.
Press & buttons to select
the temperature when the
heating is turned on. Temperature
range: 62°, 63°, 64°, 65°, 66°,
67°, 68°, 69°, 70°, 71°, 72°, 73°,
74°, 75°, 76°, 77°, 78°, 79°, 80°,
81°, 82°, ON, 62°F. (Cycle)
Timing switch ON/OFF preset:
1) While in the standby state,
press the sleep
timer button on
the remote for
three seconds to
pre set timing
switch on/off the
week timer. Enter
mode 1, while the display is “1
ON”, the clock will be “01:00”,
press to set hour, press to
set minute, press to set the
week, every press on the will
show SU, MO, TU, WE, TH, FR, SA
and flash in turn, you can use the
key to select or de-select the
desired date. The indicates all
of the selected days. Press the
“Heater” button to enter the
temperature setting, then press
the & button to set
temperature.
2) Press “Setting” again to
set the timer switch off, the
display is 1 OFF, the
clock is displayed as
“02:00”, press to
set hour, press
to set minute, the
date of the timer off
is the same as the timer on, you
can’t change this manually. After
setting, press to enter the
setting of mode 2, which operates
the same as mode 1. You can set
mode 1 to mode 7 with the above
method. Press or on the
remote for 3 seconds to save
setting and exit week timer
setting.
3) After the preset timing ON/
OFF switch, you can use clock/
timer button to select the
desired timing mode 1-2-3-4-5-6-
7- auto option, after the option
shows five seconds without any
operation, it will save the
selected option and enter the
current setting of the option, the
timer logo of the display lighten
and will automatically run the
preset switch setting program.
You can individually select each
setting of modes 1–7 for
automatic ON/OFF switching, or
you can preset the desired
settings, and then select “auto
mode” for multiple preset series
executions.
4) If you want to set the ON/OFF
switch and temperature setting
for different periods of the week,
then set the switching time and
temperature of each day from
Sunday to Monday in mode 1–7.
After setting, use “auto mode” to
run timing switch and then
system will run the week timer
of 1–7 modes. You can also set
1–7 modes within 1 day, use
“auto mode” to run timing switch
ON/OFF within one day. Be
aware that when you use “auto
mode”, you need to make sure
the settings of times does not
overlap each other, otherwise
the timer will not operate.
5) After entering the week timer
setting, press the button for 3
seconds to exit week timer mode,
then the timer symbol will be
extinguished. You can check the
1–7 timer settings by pressing
the “Setting” button. Example:
press to display (1 ON “01:00”
temperature 80°F), press
again to display (1 OFF “02:00”
temperature 80°F). Press the
“Setting” button again to display
(2 On “03:00” temperature
79°F) then press the Setting
button to display (2 OFF “13:00”
temperature 80°F). The
wireless remote control and the
appliance must be kept within 4
meters to prevent the remote
control and the appliance from
failing due to the distance
exceeding the effective remote
control range when working at
the weekly timing. After the
weekly time is turned on, the
remote controller automatically
controls the appliance at the set
appointment time.
// 12.0 OPERATING THE APPLIANCE // 13.0 SAFETY CUT-OUT SYSTEM // 14.0 CLEANING AND MAINTENANCE
This appliance has a non-self-
resetting overheat protection
device (thermal cut-out) which will
activate if the air inlets or outlets
are obstructed. For safety
reasons the fire will NOT switch
on again automatically.
The following procedure must be
carried out before the fire can be
operated again:
1) Switch OFF the appliance at the
wall socket or outlet. Leave the
fire OFF for a period of no less
than 10 minutes, ensuring all
obstructions are removed.
2) Switch the appliance to ON at
the wall.
3) Ensure the appliance is turned
ON at the ON/OFF switches.
NOTE: During the cut-out test the fire will
automatically display ‘88’.
If the fire fails to operate correctly,
repeat steps one and two. If an
attempt to switch on the appliance
is made before the safety cut-out
has reset, the appliance may
cut-out for a further period of time.
If the sequence has been followed
correctly and the appliance still
fails to function, check the fuse
in the wall outlet. If this is not
the cause, call an electrician or
maintenance engineer.
NOTE: The flame-effect will remain operational if
the cut-out is activated and only the fan heater
is prevented from working.
Cleaning:
For general cleaning use a soft
clean duster – never use harsh
abrasive or cleaners. The glass
panels should be cleaned carefully
with a soft cloth. Remove the
front facing glass pane in order
to clean the inside of the pane.
Please refer to section 9.0 to do
this.
Except for periodic cleaning of
dust, there are no specific
requirements for care, other than
regular cleaning of the general
appliance. A wipe with a dry cloth
is normally sufficient. DO NOT
use abrasive cleaners as they
can damage the finish. Make sure
the heater outlet and inlet grille
(located on the top, front, centre
of the appliance) is kept clear of
dust, pet hair and other airborne
household matter. These should
be vacuum cleaned periodically
using a brush attachment. The
LED light strips are designed and
tested to last 20,000 hours.
Handset Battery Replacement
Battery Requirements:
Two (2) AAA 1.5V
1) Remove the battery cover and
the used batteries from the
back of the remote control.
2) Insert the two replacement
batteries the correct way into
the battery holder —making
sure the batteries are firmly
seated.
3) Then insert the battery cover
back into position.
4) You will then need to pair the
remote to the appliance. Please
refer to section 11.0 Pairing
The Remote Control.
If in doubt consult a qualified electrician. Refer to
Section 3.0 Appliance Data for fuse specification.
Excluding fuses, use only genuine manufacturers
spare parts available from your supplier.
// CAUTION:
Always disconnect the appliance from the mains supply outlet socket
before undertaking any cleaning or maintenance!
// 33
// 34© 2020 British Fires