BroadcastVision Audiofetch FETCH32-A01 User manual

AudioFetch User Manual 1
Thank you for your purchase of:
By Broadcastvision Entertainment
The dynamic AudioFetch system enables Android and Apple smartphones and tablets
with the AudioFetch App to receive local audio from TVs etc. AudioFetch should operate in
a “plug-and-play” manner when one audio source per channel is connected to
AudioFetch and the Ethernet jack is on a suitable WiFi router. Additional instructions are
included below. Please note that AudioFetch can be ordered/expanded in 4 channel
increments.
Your AudioFetch application is as follows:
Proposal Number :
AudioFetch Mode
l
:
Specific Cables Requested :
Note: If no specific cables or lengths are requested, a 25’ Ethernet cable and 6’ RCA to stereo
jack cables for each channel will be enclosed.
Additional cable lengths and types are available at monoprice.com
Please call technical support at 888.330.4283 x3 if your application differs from the above.
2016-06-15

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CONTENTS
1. The AudioFetch App
2. Connecting AudioFetch to audio sources and WiFi
3. Network Traffic Information
4. The AudioFetch “Swag” - Signage, TableTents, Window Stickers
5. The AudioFetch Ad Portal – post your custom content to the bottom of the App
6. Expanding AudioFetch for Additional Channels - Add a Card
7. OPTIONAL - Accordio - Operation with Existing FM, 900 MHz Wireless systems
8. Configuration Management -“The Doghouse”
9. Regulatory Compliance Statements
1. The AudioFetch App
Download the latest AudioFetch app for
free from the Google Play or Apple App store.
Familiarize yourself with the drop down menu
including the help menu section should it be
needed during installation.

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2. Connecting AudioFetch to audio sources and WiFi
Connect each audio source to a channel input on AudioFetch. There are 3 input options
per channel. CHOOSE ONLY ONE INPUT PER CHANNEL. Two popular analog connections
are RCA (one red and one white) and a 3.5mm stereo jack (headphone jack). Either one
can be connected into the Analog input of AudioFetch which is a 3.5mm stereo jack.
Digital connection options are optical and digital coax.
Note that RCA and digital coax connections are not the same. A digital coax output (on TV,
etc.) cannot connect into the AudioFetch analog input. An RCA analog output (from TV,
etc.) cannot connect into the AudioFetch digital coax input. The configuration
management pages can be logged into as described below to determine if a good audio
signal is connected into the channel. When connecting via digital inputs, always choose
the audio source type (in the TV’s setup) as PCM since Dolby-encoded signals are not
supported.
Picture B: Audio Input
Picture A: Cable Types
RCA
Plugs
3.5mm
Stereo Plug
Optical
Plug
Digital
Coax
Remove
Protective
Cover

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3. Network Traffic Information
Traffic direction: Mobile Device (AudioFetch app) àAudioFetch device:
Protocol source port dest port
UDP multicast (239.255.255.250) p_1 * 1900 (this is primary SSDP discovery)
TCP p_2 * 80
TCP p_3 * 6971
UDP broadcast (255.255.255.255) 30981 30981 (used for fallback discovery)
DNS QUERY (usual for DNS) (usual) (used for fallback discovery)
Traffic direction: AudioFetch device àMobile Device (AudioFetch app):
Protocol source port dest port
UDP 1900 p_1 *
TCP 80 p_2 *
TCP 6971 p_3 *
UDP 6970 6970 This is the audio stream
UDP multicast (239.255.255.250) 1900 1900 (used for SSDP and fallback discovery)
UDP 30981 30981 (used for fallback discovery)
DNS RESPONSE (usual for DNS) (usual) (used for fallback discovery)
* p_1 and p_2 indicate port numbers which have been chosen by the mobile device’s operating system and typically are different each time
the app runs
Fallback discovery traffic is required only if the network blocks standard SSDP discovery mechanism. If SSDP fails
then AudioFetch will automatically fall back to alternate discovery mechanisms.
In some cases, with a complex network and tight security restrictions on traffic, a DNS discovery method is
required. If so, please contact AudioFetch for information about making minor adjustments to your network’s
DNS server entries.

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E1200 E1500 E2500 E3200 E4200
Per the Linksys router user’s manual language excerpted above, guest networks are
designed to prevent communication between the guest and local networks. The guest
network is only for access to the internet.
Since the guest network configuration is preventing communication between mobile
devices and AudioFetch, there’s no way the AudioFetch system can work on WiFi networks
in guest network mode. Mobile devices need to have access/communication with the
AudioFetch box.
The solution is not to use the guest network but instead use the main wireless network
inherent in most routers. Some guest networks have been found to be plug-n-play with
AudioFetch but this note of caution is made.
4. The AudioFetch “Swag” - TV Signage, TableTents,
and Window Stickers
Post the provided signage on the TVs and the table tents and
door/window stickers to enable patrons to easily obtain and use
the AudioFetch App.

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NE - 4 Channel Non-Expandable
5. The free AudioFetch Ad Portal
Log into the ad portal at www.audiofetch.com/ads using the username and password provided
below to post your ad/info graphic that can direct users to website, an e-mail address, and/or
phone number that you specify. Add multiple graphics that rotate through at the time duration
you specify. Call 888.330.4283 x3 to confirm your log-in credentials if needed.
Username :
Password :
6. Expanding AudioFetch for Additional Channels -
Add a Card
Determine which model you currently have and order 1 or more expansion cards:
4 4 8
FETCH4
FETCH4 - 4 Channel Expandable FETCH8 - 8 Channel Expandable
20+ 16 12
ADD a 2nd, 3rd, or 4th AudioFetch box
FETCH20+ - 20+ Channel Expandable
FETCH16 - 16 Channel Expandable FETCH12 - 12 Channel Expandable

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1
Then follow these instructions to add additional card(s):
Remove the AudioFetch Cover
then slide out the base AudioFetch
card from the side rails.
Connect the expansion channel card
2 to the base card as seen here.
Place the base card into the side
3 rails. 4
Use an X-Acto knife to cut through the
protective covering of the expansion
card holes then reattach the top
cover.
7. OPTIONAL - Accordio - Provides Wireless Inputs
using existing or new FM/900 MHz transmitters to
save cabling audio sources to AudioFetch.
Accordio - Available in 4 or 8 channel increments
Fitness centers and sports bars often have
existing FM or 900MHz audio transmitters from
Broadcastvision, Cardiotheater, Cardiovision,
Mye, SportsSelect, etc. The Accordio box can be
configured in 4 or 8 channel increments to
receive audio wirelessly from transmitters at
TVs or cable/satellite boxes. When ordering
Accordio, specify the desired channel line-up by
channel scheme and channel number (i.e.:
Broadcastvision Series 2, channels 1-4 or

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Cardiotheater xTV channels 1-8) corresponding to channels A-D or A-H of each Accordio
box.
A stereo jack to stereo jack cable is included to cable the received audio to the AudioFetch
channel inputs:
8. Configuration Management – “The Doghouse”
View configuration settings using a web browser on a device (PC, Tablet, mobile phone etc.)
that is connected to the same network as AudioFetch.
On a Windows device: Run the Doghouse Utility found at www.audiofetch.com/doghouse to
locate AudioFetch on the network. Once the AudioFetch box is displayed, click the “Connect”
button to open the starting configuration page on a browser.

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On Android or Apple devices:Search and download “AudioFetch Doghouse” in the Google
Play (Android OS devices) or Apple App store (Apple devices with iOS operating system).
A username/password is required, default is: ADMIN/admin.
You will see a welcome page similar to below:
Use the links in the NAVIGATION section to access each of the configuration pages.

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On the NETWORK SETUP page check the “Use Automatic IP Address” box to AudioFetch
receive its’ IP address automatically (from the network’s DHCP server). Or uncheck this box
and enter values for:
Manual IP Address Subnet Mask Gateway
The values must be correct for operation with the connected network, contact your IT network
administrator for instructions if needed.
After any changes are made on the NETWORK SETUP page, the “Save Settings” button at
bottom of page must be clicked, otherwise the new settings will be lost at next power cycle.
When this button is clicked, the settings are saved and the AudioFetch box will automatically
restart. If DHCP assigns a new/different IP address after the restart, then use the Doghouse
Utility again.

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Where large numbers of channels are required, multiple AudioFetch boxes can be connected
to the same network (up to 4). The MULTI-BOX SETUP page is used to configure AudioFetch to
work correctly in multi-box installations.
Most AudioFetch installations are single-box, in this case ensure that “BOX A” is selected from
the drop-down list - as shown in the image below (this is the factory default setting).

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In multi-box installations, the AudioFetch App needs to know how to coordinate the order of
channels it displays with channels from each of the AudioFetch boxes present. This is
accomplished by designating the AudioFetch boxes present as:
BOX A BOX B BOX C or BOX D
The channels from BOX A will be displayed first by the AudioFetch App, channels from BOX B
will be displayed next, etc.
For example, in a 2-box installation where a 16-channel box has been designated BOX A and a
4-channel box has been designated BOX B:
Each AudioFetch box must be separately configured with a BOX A/B/C/D designation. Default
from the factory is BOX A, so when installing a multi-box AudioFetch system, one must access
BOX A BOX B
1
2
3
4
5
6
7
8
9
1
0
1
1
1
2
1
3
1
4
1
5
1
6
1
7
1
8
1
9
20

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Doghouse for each and every box and set the desired designation, to ensure channels from
each of the boxes are mapped to the desired display order (and numbering) on the AudioFetch
App.
IMPORTANT: Each box must have a different designation!
If two or more boxes have the same designation, then the system will not operate correctly.
Accessing the Doghouse and configuring the BOX designations is mandatory in multi-box
installations!
To configure the boxes in a multi-box installation:
1. Decide how you want the channels from each box to be ordered by the App (which
box’s channels display first, second, third, etc.)
2. Access the Doghouse for the first box (You want the App to display this box’s channels
first), navigate to the MULTI-BOX SETUP page and use the drop-down selector to
select “BOX A”
3. Access the Doghouse for the second box, navigate to the MULTI-BOX SETUP page
and use the drop-down selector to select “BOX B”
a. NOTE: Each box has its own Doghouse, you must access each box’s
Doghouse separately.
b. Use the Doghouse Utility to find/display all of the boxes on the network
4. If a third box is present: access the Doghouse for the third box, navigate to the
MULTI-BOX SETUP page and use the drop-down selector to select “BOX C”
5. If a fourth box is present: access the Doghouse for the fourth box, navigate to the
MULTI-BOX SETUP page and use the drop-down selector to select “BOX D”
Note that a maximum of 4 boxes are supported in a multi-box system.
To assist in setup, the Doghouse MULTI-BOX SETUP page contains a link to detect/display info
about other boxes present on the LAN. Click the link, and then a notification page will appear
for about 5 seconds while the other boxes are being detected. Then the MULTI-BOX SETUP
page will display again with the list of boxes filled out. See the example below which shows
the detection results for a 3-box system.
When the drop-down selector is used to change the box designation, the list of other boxes is
cleared. In this case just click the detection link again to re-display all the boxes.

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When setting up a multi-box system, use the detect link to double-check that all boxes have
different/unique designations. For example, this display of detected boxes indicates a
problem because two boxes are set to the same designation:

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More about multi-box channel numbering in the App:
The App by default reserves 16 channels for each box when displaying channel numbers in a
multi-box system – this is because each box can potentially contain up to 16 channels. This has
a special impact when boxes with fewer than 16 channels are used.
In the previous example, a 2-box system had one 16-channel box designated as BOX A and one
4-channel box designated as BOX B. What if the designations were reversed? In this case, the
App would display channels 1-4 for BOX A (the 4-channel box), and display channels 17-32 for
BOX B, like this:
BOX A
BOX
B
1 2 3 4 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32

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While there is nothing wrong with this default channel numbering in the App, it may be
preferable to have continuous channel numbers. If so, the CHANNELS SETUP page, described
next, can be used to adjust the channel numbers displayed by the App.
The CHANNELS SETUP shows the installed channels and allows alternate names/numbers to be
assigned for each channel. The “Enable” checkboxes can be used to disable individual channels
- the App will no longer display any which are un-checked.
The default CHANNELS SETUP page for a 16-channel box looks like this:
All installed channels are enabled and all the channel name fields are blank. The App will
display its default channel numbers for this box, as described above.
NOTE: Boxes with fewer channels installed will show the non-installed channels greyed out.

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The channel numbers displayed by the App may be modified by making entries in the “Name”
fields. The App will display the first four characters of the name entry instead of the usual
channel number.
So taking the example just above, where a 4-channel box has been defined as BOX A and a 16-
channel box has been defined as BOX B, channel names could be re-defined for BOX B like this
(BOX B’s Doghouse):
IMPORTANT: The “Save Settings” button must be clicked after any changes are made,
otherwise the new settings will be lost at the next power cycle.
With the redefined channel names shown above, our 2-box example system will now have the
App displaying a continuous set of channel numbers: 1-4 for the 4-channel BOX A, and 5-20 for
the 16-channel BOX B.

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The AUDIO SETTINGS page is used to access two different sets of configurations:
AUDIO SETTINGS
PUBLIC ADDRESS
The AUDIO SETTINGS section displays current audio status (signal level, active input source) for
the channel selected from the drop-down list, and allows the gain to be adjusted. Status
begins updating only after AudioFetch has connected to the network, therefore when using
this page be sure the AudioFetch box is connected to a working network.
To set the Audio Gain:
1. Select the desired channel to adjust from the drop-down list
2. Monitor the Peak Audio Status number, if an active audio source is connected then it
will constantly change.
a. If it remains at 0% then check the audio connections, something is likely wrong
in the cabling or audio source
3. Optimum Peak Audio Status is when the status hits 70% to 90% at its maximum
4. If Peak Audio Status is too low or too high, enter a new value for Audio Gain. Values
entered can be numbers like 7 or 9.0 or 12.5 (the tenths digit can only be “0” or “5”).
Acceptable range is -100.0 to 20.0. Press the Enter key or click the “Save” button to
save the new gain value.
a. After saving, you should notice a corresponding change in the Peak Audio
Status level immediately
b. Keep adjusting the Audio Gain until Peak Audio Status is within optimum range.
5. Repeat this procedure for all audio channels
Here is an example of the gain for Channel 2 set to 10.5

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The PUBLIC ADDRESS section allows one channel to interrupt/override all other channels
automatically when a signal is detected on the designated PA Interrupt channel. This allows
announcements from a facility’s PA system to be heard by everyone listening to AudioFetch
with earphones so that important announcements are not missed.

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To use the Public Address feature:
1. Connect a line-level microphone signal to one of the channel inputs – this will be called
the “designated PA channel.”
a. The AudioFetch inputs are not directly compatible with microphones, do not plug
a microphone directly into a channel input.
b. A line-level signal would normally be available as an output on an existing PA
amplifier/system in a facility.
c. Alternately, a microphone preamp can be used together with a microphone to
provide a line-level signal – contact AudioFetch support for recommendations.
2. Adjust the audio gain as previously described, for the designated PA channel
3. In the PUBLIC ADDRESS section, select the designated PA channel from the drop-down
list
4. Use a mobile device (preferably with earphones), listen to a different channel on the
AudioFetch system, one that has an active audio source (TV, music, etc.)
5. Adjust the Detection Speed, Detection Threshold, and Hold Time, until the automatic
interrupt/override occurs as desired.
a. Experiment with different settings to become familiar with what they do
6. Click the Save Settings button to save the new settings
In certain applications the AudioFetch system might be used as a permanent PA system, in this
case enable the Force Override Always checkbox (and then click Save Settings button) – this
causes audio from the designated PA channel to be to always stream to all channels.
More about the Public Address settings:
The Detection Speed setting helps prevent accidental interrupts (random interruptions to the
audio in all other channels) if the PA microphone picks up occasional noise, gets bumped, etc.
A lower/slower setting means a longer period of sound from the microphone must be detected
before an interrupt occurs – this helps prevent accidental interrupts but it also means there is a
longer delay before the interrupt occurs after a person starts speaking into the PA microphone.
If a lower setting is required for your situation, then personnel making announcements should
be trained to preface their announcement with a word or two to stimulate the slower
detection (example: “Announcement, announcemnent, the facility will be closing in 15
minutes….”).