Brother IntelliFAX 1500M User manual

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UAL
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CONTENTS
Chapter 1.
Chapter 2.
Chapter 3.
Chapter 4.
Chapter 5.
Chapter 6.
Chapter 7.
Chapter 8.
Chapter 9.
Chapter 10.
Chapter 11.
Chapter 12.
Chapter 13.
Chapter 14.
Chapter 15.
Chapter 16.
Chapter 17.
Chapter 18.
SETUP & PREPARATION BEFORE USE
THE CONTROl, PANEl, KEYS
HOW TO USE ON-SCREEN PROGRAMMING
(OSP) AND HELP KEY
TELEPHONE FUNCTION SETTINGS
USING THE UNIT AS A TELEPHONE
SENDING FAXES
RECEIVING FAXES AND OTHER CALLS
POLLING
PASSWORD
REMOTE FAX OPTIONS (ONLY FOR FAX
1350M)
MESSAGE CENTER SETTINGS
(ONLY FOR FAX 1450MC/1550MC AND
MFC 1850MC/1950MC)
MESSAGE CENTER PRO SETTINGS (ONLY
FOR FAX 1450MC/1550MC AND MFC
1850MC/1950MC)
HOW TO USE THE COPY FUNCTION
PRINTING REPORTS AND LISTS
REGULAR MAINTENANCE AND
TROUBLESHOOTING
IMPORTANT INFORMATION
INDEX
SPECIFICATIONS
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[Only tbr MFC 1550MGi1950MC)
Thank You
For your Purchase
... and look for afree Starter Pack
of Laser Plain Paper
inside your MFC Carton
Thank you for your purchase of the Brother Plain Paper
Multi-Function Center.
In order for you to begin using your new MFC, we have
provided you with a free starter package of high quality laser
plain paper (located inside the MFC Carton).
Your new plain paper MFC works with virtually any plain
paper, but we recommend a laser plain paper* for the best
results when using your MFC as a printer.
*laser plain paper is available at almost any, office supply store.

CONTENTS
..................... FOR YOUR INFORMATION
Chapter 1.
Chapter 2.
oI.SETUP & PREPARATION BEFORE USE 1-1
Common Misunderstandings about Fax Machines ............................... 1-I
What Are Fax Tones? .................................................................... 1-1
Why Does the Ring Change inF/T Mode? ............................................... l-1
What is the Fax "Handshake"? .................................................. 1-2
What Causes the Transmission Verification Report to Print
"Result: NG"? ...................................................................................... 1-2
Is This a Fax Call? ..................................................................................... 1-2
How Can I Send the Call to My Fax Machine? ......................................... 1-3
What is the Difference Between Automatic and Manual Transmission?.. 1-3
What is the Difference Between Automatic and Manual Dialing? ........... 1-3
What Should I Do If My Fax Machine Does Not Have a Dial Tone? ...... 1-3
Choosing a Suitable Place for Your Fax Machine ........................................... 1-4
The Good Places ........................................................................................ 1-4
And the Bad Places .................................................................................... 1-4
Packing List .................................................................................................... 1-5
Setting up Your Fax Machine .......................................................................... 1-6
• Roll Over Phone Lines .............................................................................. 1-9
• Two Line Phone System ............................................................................ 1-9
• Converting Telephone Wall Outlets ........................................................ 1-10
• Installing a Fax Machine, Two Line TAD and Two Line Telephone ..... 1-10
• Multi Line Connections (PBXs) .............................................................. l-I 1
• Connecting to a Private Branch Exchange .............................................. 1-11
• Custom Features on Your Phone Line ..................................................... I-11
•:- THE CONTROL PANEL KEYS 2-1
TELEPHONE AREA ...................................................................................... 2-2
ONE-TOUCH AREA ...................................................................................... 2-3
FUNCTION AND USER SETTING AREA ................................................... 2-4
MESSAGE CENTER AREA .......................................................................... 2-5
Chapter 3. .:.
Chapter 4. .:.
HOW TO USE ON-SCREEN PROGRAMMING (OSP) AND
HELP KEY 3-1
User-friendly Programming ....................................................................... 3-l
On-screen Programming (OSP) ...................................................................... 3-l
Using the Function Mode to A_cess On-screen Programming (OSP) ............. 3-I
Alternating Displays for On-screen Programming (OSP) ............................... 3-2
Function Selection Table ............................................................................... 3-2
Help Key .......................................................................................................... 3-9
How to Print a Help List .................................................................................. 3-9
How to Enter Text in Function Mode .............................................................. 3-9
How to Enter Special Characters, Symbols and Punctuation Marks in
Function Mode ............................................................................................... 3-lO
TELEPHONE FUNCTION SETTINGS 4-1
Setting the Dialing Mode (Tone/Pulse) ......................................................... 4-I
Setting the Beeper Sound Level ...................................................................... 4-1
Setting the Date and Time .............................................................................. 4-2
Setting the Station ID ....................................................................................... 4-3
Storing One-Touch Dial Numbers ................................................................... 4-4

CONTENTS
Chapter 5.
Chapter 6.
• Type, ol Numbel._ ........................ 4-6
•Chain Dialing .............................................. 4-6
Storing Speed-Dial Numbers .......................................................... 4-6
•When You Wish to Change the Stored One-Touch and Speed-Dial
Numbers (During Step 4 on Page 4-4, 7) .............................................. 4-8
• Memory Storage ...................................................................................... 4-8
Setting Up Number Groups ............................................................................. 4-8
-_.USING THE UNIT AS A TELEPHONE 5-1
Manual Dialing ......................................................................................... 5-1
One-Touch Dialing ...................................................................................... 5-1
Speed Dialing ................................................................................................... 5-1
• Using HOLD, PAUSE, #with the Telephone ........................................ 5-1
• On Hook Dialing ....................................................................................... 5-1
Searching the Telephone Index ........................................................................ 5-2
o;. SENDING FAXES 6-1
A) DOCUMENT BASICS .............................................................................. 6-1
The Size of Your Documents .......................................................................
How to Insert the Document ...................................................................... 6-1
The Auto Document Feeder (ADF) .......................................................... 6-2
Getting Ready to Send a Fax ..................................................................... 6-2
SETTING THE RESOLUTION ......................................................... 6-2
SETTING THE CONTRAST ............................................................. 6-3
B) BASIC FAX TRANSMISSIONS .............................................................. 6-4
• Sending a Fax ...................................................................................... 6-4
• Talking to the Other Party When Sending a Fax ................................ 6-4
Sending a Fax Automatically .................................................................... 6-4
Sending a Fax Manually ............................................................................ 6-5
Automatic and Manual Re-dialing ............................................................ 6-5
• Optional Settings When You Send a Fax Manually ........................... 6-5
C) ADVANCED FAX TRANSMISSIONS ................................................... 6-6
Sending a Fax by Using Super Quick-Scan (Memory Transmission) ....... 6-6
• If You Get a MEMORY FULL Message When Trying to Send
a Fax by Using Super Quick-Scan ...................................................... 6-6
• Printing Page Headers ......................................................................... 6-6
Delayed Transmission ............................................................................... 6-7
Setting the Daily Timer (for Delayed Transmissions) ............................... 6-7
Broadcasting .............................................................................................. 6-8
• Getting Familiar with the Broadcasting Function ............................... 6-8
Sending by Multi-Transmission ................................................................ 6-9
Interrupting the Timer and Polled Job ..................................................... 6- l0
Canceling a Job ........................................................................................ 6-11
D) FAX TRANSMISSION OPTIONS ......................................................... 6-12
Setting the Overseas Mode ...................................................................... 6-12
Setting YourFax MachineforMultipleResolutionTransmission.........6-13
Sending aFax withan ElectronicCover PageMessage ......................... 6-14
•The Comments Selection on the Cover Page .................................. 6-14
Customizing Your Cover Page Comment ............................................... 6-15
Printing the Cover Page .......................................................................... 6-15

CONTENTS
Chapter 7.
To Alwav,s Send atCo_ el Page .............. 6-16
• Sending an Automatic Cover Page ............. 6-16
Sending a Fax When the Cover Page ls ON ............ 6-17
When Using the Cover Page Temporarily ............................................... 6-17
Sending a Fax with Call Reservation ................................................ 6-18
• Using the Call Reservation Function ................................................ 6-19
Pt lntmg the Call Back Message ............................................................... 6-19
ECM (Error Correction Mode) ................................................................ 6-20
Error Re-Transmission ............................................................................ 6-20
Next-FAX Reservation .......................................................................... 6-21
•1. RECEIVING FAXES AND OTHER CALLS
A)
B)
C_
D_
7-1
BASIC SETUP TO RECEIVE FAXES .......................................................
Selecting an Answer Mode ........................................................................ 7-1
Manual Reception (MANUAL Mode) ......................................... 7-2
Automatic Fax Only Reception (AUTO Mode) ....................................... 7-2
Setting the Ring Delay .......................................................................... 7-2
The F/T Switch (F/T Mode) ....................................................... 7-3
Recording an F/T Outgoing Message (OGM)
(Only for FAX 1450MC/1550MC and MFC 1850MC/1950MC) ............. 7-4
Setting the F/T Ring Time ......................................................................... 7-5
Smoothing .................................................................................................. 7-5
Setting the Size of the Recording Paper .................................................... 7-6
Printing a Reduced Size Copy of the Incoming Document ....................... 7-7
Using Auto Reduction Ratios .............................................................. 7-7
Fixed Reduction .................................................................................. 7-7
• Selecting the Ratios of Fixed Reduction ............................................. 7-8
Speaker Volume ........................................................................................ 7-9
Ring Volume ............................................................................................. 7-9
• Reception into Memory/Out of Paper Reception .............................. 7-10
REMOTE ACTIVATION ....................................................................... 7-11
What is Remote Activation? .................................................................... 7-11
• Connecting an External or Extension Telephone .............................. 7-11
Using Remote Codes ............................................................................... 7-11
Using the Activation Code: ............................................................... 7-12
Using the Deactivation Code: ........................................................... 7-12
Making the Remote Codes Easier to Use ................................................ 7-12
Troubleshooting ....................................................................................... 7-12
Changing and Registering Remote Codes ............................................... 7-13
CONNECTING A TELEPHONE ANSWERING DEVICE (TAD) ....... 7-14
How to Use External TAD with the Unit
(The TAD Mode for FAX 1350M) ....................................................... 7-14
• Connecting an External TAD to the Unit .......................................... 7-14
Example of the Sequence of External TAD Reception
(Sequence of TAD Mode for FAX 1350M) ............................................ 7-15
Hookup .................................................................................................... 7-15
Recording the TAD's Outgoing Message (OGM) .................................. 7-15
DISTINCTIVE RINGING ...................................................................... 7-16
Distinctive Ringing .................................................................................. 7-16

CONTENTS
Chapter 8. .:-
Chapter 9. .:.
Chapter I0. .:.
What Is Distinctive Ringing? ..................... 7-16
Can My Fax Machine Use Distinctive Ringing '_ .......................... 7-16
Can I Change the Setting Later? ..................................................... 7-16
How Will the Fax Machine Treat All Other Distinctive Ringing? ... 7-16
How Does the Distinctive Ringing Function Work? ........................ 7-16
What is the Advantage of Using the Distinctive Ringing Function? 7-16
Setting the Distinctive Ringing Function ................................................ 7-17
• While You Are Setting the Distinctive Ringing Function: ............... 7-18
• Once You Have Finished Setting the Distinctive Ringing Function: 7-18
How to Turn the Distinctive Ringing Function ON or OFF .................... 7-19
E) CALLER ID ........................................................................................... 7-20
What is Caller ID? ................................................................................... 7-20
Advantages of Caller ID .......................................................................... 7-20
How Does the Caller ID Work? .............................................................. 7-20
The Caller ID Appears on the Display When Your Telephone
Rings .................................................................................................. 7-20
The Caller ID is Stored in Your Machine's Memory ........................ 7-21
Scanning through a Caller ID from the Memory ..................................... 7-21
• Clearing the Caller ID Stored into Memory ..................................... 7-21
Printing the Caller ID List ....................................................................... 7-22
POLLING 8-1
• What Is Polling? ........................................................................................ 8-1
• How Does It Work? ................................................................................... 8-1
• When to Use Polling? ................................................................................ 8-1
Polling Another Fax Machine (Calling) ......................................................... 8-2
Setting up Polled Waiting (Being Called) ...................................................... 8-2
Secure Polling .................................................................................................. 8-3
Polling Another Brother Fax Machine with Secure Code (Calling) ................ 8-3
Setting up Polled Waiting with Secure Polling (Being Called) ....................... 8-4
Delayed Polling ................................................................................................ 8-5
Setting up Polled Waiting with Super Quick-Scan .......................................... 8-5
Sequential Polling ........................................................................................... 8-6
PASSWORD 9-1
• What Is Password? .................................................................................... 9-1
• How Does the Password Work? ................................................................ 9-1
• When to Use Password Plus? .................................................................. 9-1
Sending Faxes with a Password ....................................................................... 9-1
Receive Password ............................................................................................ 9-2
REMOTE FAX OPTIONS (ONLY FOR FAX 1350M) 10-1
Setting the Fax Storage ................................................................................ 10-1
Paging/Fax Forwarding .................................................................................. 10-2
Setting Up Paging and Registering the Paging Number ................................ 10-3
Setting Up Fax Forwarding and Registering the Fax Forwarding Number... 10-4
What Is Remote Control Access? .................................................................. 10-5
Setting the Remote Access Code ................................................................... 10-5
How to Use Remote Access and Control Codes ........................................... 10-6
Remote Retrieval ........................................................................................... 10-6
I I

CONTENTS
Chapter 11.
•When to Pies,, the Remote Accc_,, Code ...... 10-6
Remote Control Commands ............................................ 10-'7
Printing a Fax Message ....................................................................... I0-'7
Retrieving the Memory Status List and Fax Messages Remotely ................. 10-8
Changing the Fax Forwarding Number Remotely ........................................ 10-8
.:- MESSAGE CENTER MODE SETTINGS
(ONLY FOR FAX 1450MC/1550MC, MFC 1850MC/1950MC) 11-1
A) GETTING STARTED ............................................................................ 11-1
What Is the Message Center Mode? ........................................................ 11-1
What Do IWant the Message Center to Do? .......................................... 11-2
Flowchart Sequence of an Incoming Call ................................................ 11-3
The 3 Basic Steps to Turn the Message Center Mode On ....................... 1-7
Setting the Message Storage .................................................................... 1-7
Recording the MSG CTR Outgoing Message (MSG CTR OGM) .......... 1-8
Activating the Message Center Mode ..................................................... 1-9
B) GETTING YOUR MESSAGES .............................................................. 1-9
How Will I Know Messages Have Been Received? ............................... 1-9
• What Happens When the Memory Is Full ........................................ 1-9
Playing an Incoming Voice Message (ICM) and Recorded Memo
(or Voice Alarm) ................................................................................... 11-10
Back-up Printing Option ........................................................................ 11-10
Printing a Fax Message .......................................................................... 11-11
• Erasing and Printing FAX Messages .............................................. 11-11
Calling Your Message Center for Messages (See Remote Retrieval)... 11-11
C) ERASING YOUR MESSAGES ............................................................ 11-12
Erasing Incoming Voice Messages, Fax Messages and Recorded
Memo (or Voice Alarm) ........................................................................ 11-12
One by One Erasing ....................................................................... 11-12
All in One Erasing ........................................................................... 11-12
D) CHANGE THE OUTGOING MESSAGE ............................................ 11-13
Playing Your Outgoing Message (OGM) .............................................. 11-13
Erasing Your Outgoing Message (OGM) .............................................. 11-13
E) MORE FEATURES .............................................................................. 11-14
Setting the Toll Saver ............................................................................ 11-14
Setting the Maximum Time for Incoming Messages
(ICM MAX. TIME) ............................................................................... 11-14
Changing the Recording Mode Setting (Voice Quality) ....................... 11-15
Recording a Conversation ..................................................................... 11-15
Recording a Memo ................................................................................ 11-16
F) PAGING/FAX FORWARDING ........................................................... 11-16
What is Paging/Fax Forwarding? ......................................................... 11-16
Setting Up Paging (Registering Paging Number) .................................. 11-17
Setting Up Fax Forwarding (Registering Fax Forwarding Number) .... 11-19
• Memory Back-up of Message Center Memory ............................... 11-19
Changing the Fax Forwarding Number Remotely ................................ 11-19
G) REMOTE RETRIEVAL ........................................................................ 11-19
What Is Remote Control Access? .......................................................... 11-19
Setting the Remote Access Code ........................................................... 11-20

CONTENTS
Chapter 12.
H)
U,,mg the Re/note Acce,,,, Code ............. 11-21
Remote Control Conunands ..................................... 11-22
Retrieving the Memory Status List and Fax Messages Remotely ......... 11-23
Changing the Fax Forwarding Number Remotely ................................ 11-23
VOICE ALARM .................................................................................... 11-24
Voice Alarm .......................................................................................... 11-24
Setting the Voice Alarm ....................................................................... 11-24
• Recording Voice Messages for the Voice Alarm ............................ 11-25
How Will the Voice Alarm Perform When the Set Time Comes ........ 11-26
Using the Voice Alarm' Playing Entries, Erasing Entries One by One,
Erasing All at Once ................................................................................ 11-27
Remote Control of the Voice Alarm ...................................................... 11-27
°:*MESSAGE CENTER PRO SETTINGS
(ONLY FOR FAX 1450MC/1550MC, MFC 1850MC/1950MC) 12-1
A) GETTING STARTED .......................................................................... 12-1
What is Message Center Pro? ............................................................... 12-1
What Fax-on-Demand and Voice-on-Demand Do .................................. 12-1
• Application Examples of Fax-on-Demand/Voice-on-Demand
Features ............................................................................................. 12-2
What the Personal Mailbox Does ............................................................ 12-2
• Application Examples of Personal Madbox ...................................... 12-3
How the Caller Accesses the Fax-on-Demand, Voice-on-Demand
Memory Boxes or Personal Mailboxes ................................................... 12-4
B) SETTING UP THE FAX/VOICE-ON-DEMAND ................................ 12-5
• * 1st Level OGM: (Message Center Pro Outgoing Message) ........... 12-6
• ** 2nd Level OGM: (Fax-on-Demand, Voice-on-Demand,
Mailbox Outgoing Message) ............................................................ 12-6
• Access to the Target Memory Box: ................................................... 12-6
Setting up Step la: For Fax-on-Demand ................................................ 12-7
Storing/Erasing/Printing Fax Information in a Memory Box ........... 12-7
Setting up Step 1b: For Voice-on-Demand ........................................... 12-10
Recording!Erasing/Playing Voice Information in a Memory Box .. 12-10
C) SETTING UP THE PERSONAL MAILBOX ...................................... 12-12
Setting up Step lc: For Personal Mailbox ............................................. 12-12
A Password and Recording a Personal Mailbox OGM for the
Mailbox .......................................................................................... 12-12
Setting up Step 2: Recording!Erasing/Playing the 2nd Level OGM
for each Fax-on-Demand, Voice-on-Demand, and Personal Mailbox .. 12-13
Recording an OGM ......................................................................... 12-13
Erasing an OGM .............................................................................. 12-14
Playing an OGM ............................................................................. 12-15
Setting up Step3: Recording/Erasing/Playing the Ist Level OGM
(Message Center Pro OGM) ................................................................. 12-16
Recording the Message Center Pro OGM ....................................... 12-16
Erasing the Message Center Pro OGM ........................................... 12-17
Playing the Message Center Pro OGM ........................................... 12-17
Setting up Step 4: Turning on the Message Center Pro ......................... 12-18
D) LISTENING TO ICMs (Incoming Messages) ...................................... 12-18

CONTENTS
Chapter 13. .:.
Chapter I4. .:.
Chapter 15. .:.
Chapter 16.
Chapter 17.
Chapter 18.
L,,temng to the ICMs m the Personal Madboxe_ .... 12-IS
Retrieving the ]CMs (Incoming Messages) m the Personal Mailbox
Remotely .................................................................................. 12-19
Recording a Memo in Personal Mailbox on the Machine ..................... 12-20
Erasing ICMs (Incoming Messages) from the Personal Mailboxes ...... 12-21
Erasing Voice ICMs One by One .................................................... 12-21
Erasing All of the Fax/Voice ICMs at One Time ........................... 12-22
HOW TO USE THE COPY FUNCTION 13-1
Making a Single Copies ............................................................................... 13-l
Making Multiple Copies ................................................................................ 13-2
• What to Do When You Get a"MEMORY FULL" Message while
Making Copies ....................................................................................... 13-2
Making Reduced and Enlarged Copies .......................................................... 13-3
PRINTING REPORTS AND LISTS 14-1
Activity Report Interval ................................................................................. 14-2
Printing the All Dial List ............................................................................... 14-3
Transmission Verification (Xmit) Report ...................................................... 14-4
Memory Status List ........................................................................................ 14-6
REGULAR MAINTENANCE AND TROUBLESHOOTING15-1
Regular Maintenance ............................................................................ 15-1
Paper Jams ..................................................................................................... 15-2
Fixing a Document Jam ........................................................................ 15-2
Fixing a Recording Paper Jam ................................................................. 15-2
Optional Memory Board ................................................................................ 15-3
Troubleshooting ............................................................................................. 15-4
Error Messages ........................................................................................ 15-4
Other Problems ........................................................................................ 15-5
•:oIMPORTANT INFORMATION 16-1
Standard Telephone and FCC Notices (Applies only to 120V model) .......... 16-l
Important Safety Instructions ......................................................................... 16-3
•:oINDEX 17-1
o:oSPECIFICATIONS 18-1

How to Use This Owner's Manual
Thank you for purchasing a Brother fax machine. This thx machine has been designed
to be simple to use, but you can utilize it to its fullest potential by taking some time to
read this owner's manual. You will be ready to use the fax machine as soon as you read
the first four chapters. Then you can refer to topics in the remaining chapters, as
needed.
Structure of the Manual
• Chapters 1-4
How to set up the fax machine and what you need to know before you use it.
•Chapters 5-7
Basic operations, how to send and receive faxes.
•Chapters 8-12
Advanced operations for sending and receiving faxes.
•Chapter 13
How to copy.
•Chapter 14
How to print reports and lists.
•Chapters 15-19
Important Information.
Finding Information in the Owner's Manual
• Use the table of contents. This side of the manual is coded so you can find topics
easily.
• If there is a key on the fax machine you are not familiar with, refer to chapter
2.
• To find information about a function, refer to the "Function Selection Table" in
chapter 3.
• If you have trouble, refer to chapter 15 on troubleshooting.
• Use the chapter 17 index.
Test Sheet Procedure
Please fill out the TEST SHEET and fax it to 1-908-469-4547 (USA), 1-514-685-0702
(CANADA) as your first transmission. This will verify that your fax machine is
properly installed.
When this document is received at Brother Diagnostic Center, a confirmation sheet will
be sent back to your machine from Brother Automatic Fax Back Response System (USA
only). Be sure to set up your "Station ID". (See page 4-3.)
USA
FAX NO.
TEL NO.
CANADA
FAX NO.
TEL NO.
1-908-469-4547 (Fax Transmission Only)
1-800-284-4FAX (Voice Phone Only)
1-800-284-4329
1-514-685-0702
1-800-853-6660

SETUP& PREPARATION BEFORE USE
H ,,I ............].Un Ir
I. SETUP& PREPARATION BEFORE USE _. ,
Common Misunderstandings about Fax Machines
This section is for people who are using a fax machine for the first time. Its purpose is tO take away
the mystery. Once you understand the meaning of the new tones you will be hearing on your phone
line, you will be able to send and receive faxes with ease. This will help you troubleshoot an
occasional problem with a fax transmission, by listening through your one-way speaker to
discover the problem.
What Are Fax Tones?
First the sending machine sends CNG tones, soft intermittent beeps at 4 second
intervals. You will hear then] when you dial and press the START key. CNG stands for "calling"
tones. They continue for 30 seconds after dialing: during that time the sending machine must
begin the "handshake" with the receiving machine. Each time you send an "automatic" fax
transmission, you are sending calling tones over the phone line. Learn to listen for these soft beeps
each time you answer a phone on your fax line so you will know if you are receiving a fax message.
Then the receiving machine responds with fax receiving tones, loud chirping sounds.
When a machine begins the receiving mode cycle, it will chirp for 40 seconds over the phone line.
At the same time, the fax machine's display screen will say "receiving". If you set your machine
to AUTO answer mode for a dedicated fax line, it will answer every call automatically with fax
receiving tones. Sometimes people will call your fax line by mistake and hang up when they hear
the shrill chirping sounds. Your machine is not malfunctioning when it continues to say
"receiving"; it must complete its 40 second cycle, even though the call was not a fax message and
the caller hung up. To take your machine out of receiving mode, press the STOP key.
The fax machine answers with a short beep when it answers in F/T or Message Center mode.
This can not be changed. After the beep the fax machine listens for CNG tones. When it hears CNG
tones, it responds with receiving tones.
Why Does the Ring Change in FIT Mode?
When a double-ring (short, short) occurs after the normal long rings in the Fax/Tel
Switch (Ffr mode), it means your fax machine is telling you to take over a call. The fax
machine has answered either a telephone call or a manual fax (no calling tones). When you hear
the double-ring, pick up any extension phone or the handset of your fax machine.
'it'":. 1-1

,'. SETUP& PREPARATION BEFORE USE ,-
What is the Fax "Handshake"?
The calling machine sends CNG tones (beeps) and the receiving machine sends receiving tones
(chirps). During the handshake these tones must overlap for 2-4 seconds so the fax machines can
set up protocol. The sending machine states how it is sending the message; the receiving machine
answers whether it is capable of receiving that way. The sending machine's CNG tones continue
for only 30 seconds after the number is dialed. Calls must be answered within 4 rings (20-22
seconds) or less, because the handshake can not begin until the call is answered. With 4 rings,
only 8-10 seconds are left for the fax machines to hear their tones clearly and communicate.
Timing is crucial.
When you have a telephone answering device (TAD) on your fax line, you can set the TAD to
answer in 4 rings as long as you record a 5 second silence as the beginning of your OGM (outgoing
message) (see page 7-14 for more information.). This will prevent the OGM from covering up the
fax tones during the 8 seconds that are left for the handshake. As soon as your TAD answers a
call, your fax machine will listen for fax tones for 30 seconds. So you must limit your speaking to
20 seconds (25 second total OGM). Since many people dial manually without realizing they are
not sending fax tones, you should give your Remote Activation Code (_<51) as the last part of your
20 second Message. For example: "After the beep, either leave a message or send a fax by pressing
_<51." (See page 7-11 for more information.)
What Causes the Transmission Verification Report to Print "Result: NG"?
During the handshake, the document(s) you are sending begin to roll through the feeder and stop
until the handshake is completed and the machines are ready to send and receive the data. If there
is noise or static on the phone line or if the machines do not agree on protocol, they drop their baud
rate to the next lower level and try again. The initial baud rate is 14400, then 12000, 9600, 7200,
4800 and finally 2400. (The Fax 1350M begins at 9600 baud.) Transmissions as low as 2400 baud
can be successful. So, do not stop your machine. If the transmission fails, a Transmission
Verification Report will be printed automatically with "Result: NG". This usually means the
transmission was "No Good" because of temporary noise or static on the phone line. Try to send
the fax again. Also, you may try sending a fax to other locations to see if the problem is on the phone
line at your end.
Is This a Fax Call?
There are three signs that the call you answered is a fax. You will hear either soft intermittent
beeps (Automatic transmission), silence (Manual transmission) or the voice of someone telling
you he or she is trying to send you a fax (Manual transmission). Do not hang up the handset.
It is very frustrating for the person who hears you repeatedly answer and hang up. People who
dial manually are waiting to hear fax tones before pressing START. You must activate your fax
machine to take over the call before you disconnect the line by replacing the handset.
nl town ..... !? I!rl ...... ::':............ ::7_

SETUP& PREPARATION BEFORE USE
How Can I Send the Call to My Fax Machine?
When you answer a call that is a fax transmission, you must activate your fax machine to go into
fax receiving tones (chirping) before you hang up. If you have answered the fax handset, press the
START key and hang up immediately. If you are on another phone, there is no START key so you
must press your three-digit Remote Activation Code. The factory default setting is $51. Press the
code quickly and wait to hear your fax machine chirp through the handset. It takes 3 seconds for
the fax to respond. You can press the code as many times as needed.
What is the Difference Between Automatic and Manual Transmission?
Automatic transmission is the easiest way to send a fax. Simply place the document(s) face
down in the feeder, dial the phone number and press the START key immediately. Do not pick
up the handset or press the HOOK key. Calling tones will go over the phone line.
Manual transmission occurs when you start with a dial tone before you dial, by lifting the
handset or pressing the HOOK key. You will hear the rings on the phone line. You must wait to
hear the receiving machine answer with a chirp before you press the START key. If you wait too
long to press START without a document in the feeder, your fax machine will go into receiving mode
instead of sending and you will see "receiving" on the screen.
What is the Difference Between Automatic and Manual Dialing?
Automatic dialing is when you dial by pressing the keys where you stored a number. Your fax
machine stores two kinds of automatic dialing numbers: One-Touch and Speed-Dial. Reserve
your most frequently dialed numbers (and Groups) for your One-Touch keys; all you have to do is
press the One-Touch key followed by the START key (2 key strokes). To use a Speed-Dial number,
press the Speed-Dial key and the two-digit code you used to store the number, followed by the
START key (4 key strokes). You can dial automatically using One-Touch and Speed-Dial numbers
for both automatic and manual transmissions.
Manual dialing is simply pressing all the digits of the phone number. You can dial manually for
both automatic and manual transmissions.
What Should I Do If My Fax Machine Does Not Have a Dial Tone?
There are three jacks in the back of the fax machine: LINE, EXT and PC I/F. Double-check that
the telephone line cord is plugged into the LINE jack and not into EXT or PC I/F. (Plugging the
telephone line cord into the EXT or PC I/F jack is the most common cause of no dial tone.)
If the telephone line cord is plugged into the LINE jack of the fax machine and you do not get a dial
tone, test the phone line. Go to another phone and check for a dial tone; then bring that working
telephone and line cord and plug them into the wall jack for your fax machine. If you do not get a
dial tone with the working phone, the problem is the phone line. Call the Telephone Company and
report the problem.
1-3

SETUP& PREPARATIONBEFOREUSE
Choosing a Suitable Place for Your Fax Machine
Use the following list as a guide to find a suitable place for your fax machine.
The Good Places...
Place your fax machine on a flat, level and stable surface, such as a desk.
Select a place that is free of vibration and shocks.
The mains plug on this equipment must be used to disconnect mains power.
Please ensure that the socket outlet is installed near the equipment and shall be easily accessible.
And the Bad Places...
Avoid setting it up in a high-traffic area.
Avoid setting up the machine near heaters, air conditioners, water, chemicals, or refrigerators.
Do not select a place that exposes your fax machine to direct sunlight, excessive heat, moisture,
or dust.
Do not connect your fax machine to electrical outlets controlled by wall switches or automatic
timers. Disruption of power can wipe out information in the unit's memory.
Do not connect your fax machine to electrical outlets on the same circuit as large appliances or
other equipment that might disturb the power supply.
Avoid interference sources, such as speakers or the base units of cordless phones.
1-4

SETUP& PREPARATION BEFORE USE
Packing List
Please check to see that you have the following items:
Telephone line cord
*...(Only for MFC 1850MC/1950MC)
Telephone
Handset curled cord handset Document
"'_l_,_ _F-__ wire extension A
Documentwlre _ ____
extenS__wner__"
Starter Cartridge
(95 pages)
/
Plain Paper*
Quick setup Quick reference
guide guide
Paper cassette
_S _ Missing Link Manual* Remote access card
.232Missing_Link disks* G_==__
Missing Link Box*
x_¢,_ •l' th_lO.li teleplltmt: ',_ ll'la_ _lUl'lllg ,l Jightnl_g ",hJl m
Never install telephone jacks in wet locations unles_ tim jack i_ _pu, clilcadl 3
designed for wet locations.
Never touch uninsulated telephone wires or terminals unless the telephone line
has been disconnected at the network interface.
Use caution when installing or modifying telephone lines.
- Avoid using a telephone (other than a cordless type) during an electrical storm.
There may be a remote risk of electric shock from lightning.
Do not use the telephone to report a gas leak in the vicinity of the leak.
For PLUGGABLE EQUIPMENT, the socket-outlet should be installed near the
equipment and should be easily accessible.
1-5

SETUP& PREPARATION BEFORE USE
Setting up Your Fax Machine
Follow these steps to set up your fax machine:
1. Attach the wire extensions.
Document
wire extension A
\Document wire extension B
,<.ooo_
2. Install the printing car-
tridge.
1) Open the top cover.
2) Lift the two blue release
levers.
The print head will pop up.
3) Ifa used cartridge is still in
the machine, take it out.
4) Tighten Ribbon in Cartridge
carefully.
Top cover
Print Head
5) Carefully install a new car-
tridge inserting the marked
side first.
Make sure that the four car-
tridge gears rest in the white
gear holders.
-Gear
-Gear Holder
II
1-6 ........'_-

SETUP& PREPARATION BEFORE USE
6) Push the print head down
slowly and completely.
Make sure it latches.
7) Close the top cover.
NOTE: The starter car-
tridge prints only 95 pages.
3. Install the Paper Cassette.
The paper cassette can hold about 200 sheets of paper (201bs).
1) Raise the paper cassette slightly and pull it toward you to remove.
2) Take offthe cover.
3) Push the paper plate down
until it locks into position.
Paper plate
Paper plate
4) Adjust the paper setting to
letter or legal position de-
pending upon the size you
are using. When you use
legal size paper, press the
button and pull the front
part of the cassette toward
you. /
/
Letter /
Position Legal
Position
Z
Ad usted
to Legal
Position
1-7

SETUP& PREPARATION BEFORE USE
5)
6)
7)
8)
Place up to 200 sheets of
plain paper face down into
the cassette.
Place the paper in the
cassette.
Make sure the front right
and left corners of the paper
are under the edge tabs.
Do not place paper above
the maximum height line,
or paper may jam.
Close the cover on the
cassette.
Slide the paper cassette into
the fax machine until it locks
into place.
Maximum
height line _-
\
EdgeTab
f
Recording paper
About the Recordzng l'ap_,r...
Please use standard copier paper tbr tim recording pdpc_' as below
Width : 216mm (8.5")
Length : Letter/Legal/A4 size
Weight: 17 lb to 24 lb
About the Cassette...
When you pull the paper cassette, it is necessary to push the paper plate down unnl
the cassette "clicks" into position before you re-install the cassette in the fax
machine. Otherwise "PAPER EMPTY" will remain on the LCD display and you can
not re-install the cassette. Also, please do not pull out or re-insert the cassette while
the machine is operating (for example, copying, transmitting or receiving), or a paper
jam may occur.
4. Connect the handset and the curled cord.
1-8

SETUP& PREPARATION BEFORE USE
5. Connect the power cord.
When you connect the power, the display will show "01/01/1996 00:00".
2. Since the machine is grounded through the power outlet, you _,m i,__t_,__'L.,,,L, _('ll
from potentially hazardous electrical conditions on the telephone network by
keeping the power to your fax machine on when you connect it to a telephone line.
3. Lightning and Power Surges can damage this product! We recommend that you
use a quality Surge Protection Device on the AC power line as well as the
telephone line or unplug the lines during a lightning storm.
6. Connect the telephone line.
5o
Wire extention
/i
Telephone line cord
Handset curled cord
FOR YOUR INFORMATION
Roll Over Phone Lines
A roll over phone system is a group of two or more separate telephone lines that pass
incoming calls to each other if they are busy. The calls are usually passed down or
"rolled over" to the next available phone line in a preset order.
Your fax machine can work in a roll over system as long as it is the last
number in the sequence so the call can not roll away. Do not put the fax machine
on any of the other numbers. When the other lines are busy and a second fax call is
received, the fax call is transferred to a line that does not have a fax machine.
Two Line Phone System
A two line phone system is nothing more than two separate phone numbers on the same
wall outlet. The two phone numbers can be on separate jacks (RJll) or combined into
one jack (RJ14). Your fax machine must be plugged into an RJll jack. RJll and RJ14
jacks may be equal in size and appearance and both may contain 4 wires (black, red,
green, yellow). To test the type ofjack, plug in a two line phone and see if it can access
both lines. If it can, you must separate the lines for your fax machine.
..II
1-9

SETUP& PREPARATION BEFORE USE
1-10
FOR YOUR INFORMATION
Converting Telephone Wall Outlets
There are three ways to convert to an RJ11 receptacle. The first two ways may
require assistance from the telephone company. You can change the wall outlet from
one RJ 14 jack to two RJ 11jacks. Or, you can have an RJ 11 wall outlet installed and
slave or jump one of the phone numbers to it. The third way is the easiest. Buy a
triplex adapter.
You can plug a triplex adapter into an RJ14 wall outlet. It will separate the wires into
two separate RJll jacks (line 1, line 2) and a third RJ14 jack (lines 1 and 2). Plug the
fax machine into L2 of the triplex adapter.
RJ14
RJ11 RJ11 RJI4
Trlplex Adapter
Installing aFax Machine, Two Line TAD and Two Line Telephone
When you are installing a two line telephone answering device (TAD) and a two line
telephone, your fax machine must be isolated on one line at both the wall jack and
at the TAD. The most common connection is to put the fax machine on line 2. The back
of the two line TAD must have two telephone jacks: one labeled L1 or L1 and L2 and
the other labeled L2. You will need at least three telephone line cords: the one that
came with your fax machine and two for your two line TAD. You will need a fourth
line cord if you add a two line telephone.
Place the two line TAD and two line telephone beside your fax machine. Plug one end
of the telephone line cord for your fax machine into the L2jack of the triplex adapter;
plug the other end into the LINE jack in the back of the fax machine. Plug one end
of the first telephone line cord for your TAD into the L1 jack of the triplex adapter;
plug the other end into the L1 or L1 and L2 jack in the back of the two line TAD. Plug
one end of the second telephone line cord for your TAD into the L2 jack in the back
of the two line TAD; plug the other end into the EXT jack in the back of the fax
machine. The two line TAD hookup is complete. It will answer both lines as usual.
You can keep two line telephones on other wall outlets as always. There are two ways
to add a two line telephone to the fax machine's wall outlet. Plug the telephone line
cord from the two line telephone into the LI+L2 jack of the triplex adapter. If you
prefer, you can plug it into the TELE jack in the back of the two line TAD instead.
TrTplex Adapter Two Line Phone
I I
IIII
L_l L2
Two Line TAD
LI
Fax Machine
IIIIHIIIIIII......