BuildingLink KeyLink 140 Installation instructions

PRODUCT
SPECIFICATIONS
& SETUP GUIDE
Note: The PC image on this page is for illustration purposes and may not represent the available model. Specifications and designs are subject to
change without notice. For detailed information on the current PC model and specs, please refer to page 3.

K E Y L I N K S E T U P G U I D E
KeyLink PC System Requirements . . . . . . . . . . . . . . . . . . . . . . . 3
KeyLink Drawer Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
KeyLink Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
KeyLink 140-Drawer Cutsheet . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
KeyLink 224-Drawer Custsheet . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
KeyLink Setup Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
KeyLink Riveting Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
KeyLink Implementation: A Stage-By-Stage Guide . . . . . . . . . . 11
KeyLink How-To Videos . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Using KeyLink . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
KeyLink Technical FAQ and Troubleshooting . . . . . . . . . . . . . . 16
T A B L E O F C O N T E N T S
PRODUCT SPECIFICATIONS & SETUP GUIDE

P O R T S
P O W E R
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D I M E N S I O N S
SYSTEM REQUIREMENTS
S P E C I F I C A T I O N S
DELL OPTIPLEX 7410
A L L - I N - O N E W I T H T O U C H S C R E E N
PRODUCT SPECIFICATIONS & SETUP GUIDE
K E Y L I N K S E T U P G U I D E
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CUSTOMER-PROVIDED KEYLINK PC
6 External USB Ports (1 USB-C Port)
1 RJ-45 Port
1 DisplayPort 1.4 Output Port
1 Universal Audio Jack
130W Integrated Power Supply
Unit with Type B Electrical Plug
Intel Core i5-10500T
8GB 2666MHz DDR4 Memory
M.2 128GB Solid State Drive
21.5” 1920x1080 Touch Screen
Intel WiFi 6 AX200 2x2 (Gig+) + Bluetooth5
Standard Keyboard/Mouse (Wired)
Height w/o stand: 13.95” (35 cm)
Height w/ fixed stand: 16.5” (41.9 cm)
Width: 21.26” (54 cm)
Weight w/ stand: 20.25 lbs. (9.19 kg)
Operating System: Windows 10 or newer (must be 64-bit version)
CPU: Intel i5 or equivalent and higher
Hard Drive: 120GB or more (SSD recommended)
RAM: 8GB or more (16GB recommended)
Screen Size: 17-inches (19” or larger recommended)
Touchscreen: Touch interface is not required but can provide optimal user
experience
Optional: Drill a hole/grommet on the desk for cables to pass through.
Customers can choose to opt out
on our included KeyLink PC and
purchase their own PC. Please be
sure that it meets the recommended
system requirements (see right)
to be compatible with the KeyLink
software. A $500 credit will reflect
on the invoice after system delivery.
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KEYLINK INSTALLATION RECOMMENDATIONS
1 4 0 - K E Y D R A W E R
DIMENSIONS
20.8”D X 21.4”W X 7.6”H
WEIGHT
45 LBS
2 2 4 - K E Y D R A W E R
DIMENSIONS
30.3”D X 21.4”W X 7.6”H
WEIGHT
65 LBS
PRODUCT SPECIFICATIONS & SETUP GUIDE
K E Y L I N K D R A W E R S P E C I F I C A T I O N S
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KeyLink Software
BuildingLink Integration/Connector for BuildingLink
All-In-One Touchscreen Computer
Heavy Duty Fingerprint Scanner
SmartTags, Rivets, Rivet Gun, Rivet Cutter
KeyLink Transporter Key Rings
Drawer Power Cord and USB Cable w/ Retention
Screws
USB Hub (multiple ports)
USB Backup Drive
L-Brackets and U-Brackets (to attach drawers
together or secure to a surface if desired)
Manual Override Key (to unlock from the rear in
case of a power outage)
Red Emergency Key Fob (to unlock from the front in
case of a drawer disconnection or PC failure)
Domestic Shipping & Handling (International
Shipping and Customs Clearance at Additional
Charge)
Worldwide Remote Installation and Optional Virtual
Training
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Be sure to allow some wiggle room to get the system into the space and run the
cabling from drawer(s) to PC.
Power Requirement: The KeyLink system supports 110/220/240 volts following
US standards. Please check your local power system compatibility and secure
any required adapters or converters.
Below are some useful links for your reference:
Website - www.keylinkusa.com
Customer Support – [email protected] / 877-501-7117 ext . 0
KeyLink Online Help Database - help.buildinglink.com/using-keylink
WITHOUT KEYS & TAGS
WITHOUT KEYS & TAGS
Every KeyLink System includes:
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OPTIONAL KEYLINK COMPONENTS
STANDARD KEYLINK COMPONENTS
PRODUCT SPECIFICATIONS & SETUP GUIDE
SmartTags
KeyLink PC
USB Backup Drive
Signature Pad
Rivets
Web Cam
Power Cord
KeyLink Drawer
(rear view)
USB Cable
SmartBoxes
Emergency FOB
Fingerprint
Reader
Rivet Gun
U-Brackets
Manual
Override Key
USB Hub
L-Brackets
Rivet Cutter
KeyLink
Transporter
K E Y L I N K C O M P O N E N T S
Note: The PC image on this page is for illustration purposes and may not represent the available model. Specifications and designs are subject to
change without notice. For detailed information on the current PC model and specs, please refer to page 3.

PRODUCT SPECIFICATIONS & SETUP GUIDE
K E Y L I N K 1 4 0 - D R A W E R C U T S H E E T

KEYLINK 224-DRAWER CUTSHEETKEYLINK 224-DRAWER CUTSHEET
PRODUCT SPECIFICATIONS & SETUP GUIDE
and may not represent the exact model. Specifications and designs are subject to change

Plug the other end to a power outlet.
Unbox your KeyLink drawer(s) and PC
packages.
Plug one end of the included power cord to the
back of each drawer.
OR...
You can plug the other end directly to the PC
(remove the retention screws if plugging into the
PC directly).
Plug one end of the included USB cable to the
back of each drawer and secure the retention
screws.
Plug the other end to the included USB Hub and
secure the retention screws (recommended).
PRODUCT SPECIFICATIONS & SETUP GUIDE
K E Y L I N K S E T U P I N S T R U C T I O N S
STEP 1
STEP 3
STEP 2 STEP 5
STEP 4

K E Y L I N K S E T U P G U I D E
Power on the PC and connect it to your Internet via
WiFi or your own Ethernet cable.
If needed, please watch our online installation
manual video for a demonstration of the
previous setup steps.
PRODUCT SPECIFICATIONS & SETUP GUIDE
STEP 8
STEP 6
If you’re using the USB Hub as an intermediary
between the drawer(s) and PC; then plug the
provided Hub's USB cable between the Hub and
the PC (this cable only has retention screws on 1
end to secure to the Hub).
STEP 7
Flip the powerswitch on the back of the drawer
to the ‘ON’ position.
STEP 9
STEP 10
Once the drawer(s) and PC are connected,
schedule your Initial KeyLink Setup Call using
the link provided in your email or contact
BuildingLink Support for the scheduling link.
For support, email
[email protected] or call
877-501-7117, ext. 0.

PRODUCT SPECIFICATIONS & SETUP GUIDE
K E Y L I N K R I V E T I N G I N S T R U C T I O N S
STEP 1
STEP 2
STEP 3
Using the provided rivet gun, grip the
mandrel and fasten both rivets together
as shown on the right.
Place provided tag, rivets, and key(s)
together tightly as shown on the right.
Keys should be on the right side of the
tag where it indicates “Keys on this side.”
Installed tags should look like the images
shown here, with keys on the right side of the
tag, where it indicates “Keys on this side.”

PRODUCT SPECIFICATIONS & SETUP GUIDE
K E Y L I N K * I M P L E M E N T A T I O N : A S T A G E - B Y - S T A G E G U I D E
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Confirm that the drawer quantity and
sizes on the Customer Order meet your
needs and your space constraints.
Sign the customer order and email
or fax it back to us.
Continue to use KeyLink for all key
removals and returns, and utilize the
Activity Log for a fully-documented audit
trail of all key activity.
Prepare your front desk, cabinet, or closet
space where the drawer(s) will be placed.
Make sure you have adequate depth
to accommodate the drawer sizes you
have ordered (** 21” or 31”), and a working
internet connection and power outlet.
Once received & unboxed, plug your
drawer(s) into a power outlet and the PC,
and connect the PC to your Internet.
Schedule your Initial KeyLink Setup Call
using the link provided in your email.
If converting from another key system,
determine the best way to transfer your
keys to their new SmartTags.
Use our training resources (Help Site
Articles, Video Tutorials) to familiarize
yourself with the system at your own
pace. Learn how to manage employee
access to keys, how to remove and
return keys, view access logs, email
notifications, etc.
If necessary, we can also offer a
virtual KeyLink Training session
[Limited Scheduling Availability]
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* Includes: KeyLink Software License, KeyLink Connector for BuildingLink, Touch Screen Computer, Heavy Duty Fingerprint
Scanner, SmartTags, Rivets & Rivet Gun, Domestic Shipping & Handling and Remote Installation.
** 140-Key Drawer Dimensions: 20.8”D x 21.4”W x 7.6”H / 224-Key Drawer Dimensions: 30.3”D x 21.4”W x 7.6”H
Schedule with you an approximate
delivery date.
We'll provide logistics info once tracking
is available and next steps for when you
receive your order.
We facilitate your BuildingLink-KeyLink
data synchronization, provide application
updates, and back up data on our
BuildingLink platform.
For support, email
[email protected] or call
877-501-7117, ext. 0.
Contact you to answer any questions you
may have, and to learn what your install
timetable needs are. (Typical deliveries
are done 2-3 weeks from order date.)
Set aside from our inventory and allocate
to your job the drawer(s) you have
ordered.
Send you an invoice, to be paid before
your order ships.
Address any other questions you may
have.
If providing a KeyLink Virtual Training,
guide staff through the training
resources and answer any questions
they may have.
At the date/time of your KeyLink Initial
Setup Call, we'll connect to your PC
remotely to install and configure KeyLink
software, and test functionality of the
drawer(s) and peripheral items.
After initial setup is completed, we'll
follow up separately with training
resources.
Training
Installation
Pre-Installation
Customer Order
Manager/Staff Utilization
STAGE YOU WILL... KEYLINK WILL THEN...
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To view these videos on your smartphone or tablet: Use your smartphone/tablet camera
or QR Code Reader app and scan the QR Code below to launch the video on your device.
To view these videos on your computer or laptop: Click on the “Play” icon at the center of
each image. This will launch your browser with the video you’ve selected.
PRODUCT SPECIFICATIONS & SETUP GUIDE
We have a collection of informative videos to help you get up and
running with your KeyLink system.
K E Y L I N K H O W - T O V I D E O S
Rivet Installation Using KeyLink Software
Unboxing and Connecting the KeyLink System
KeyLink - An Introduction
https://www.youtube.com/watch?
v=8E7cWHl3Nq8&feature=youtu.be
https://www.youtube.com/watch?v=stfbMuKpafo
https://www.youtube.com/watch?v=UvIiAXrjfmA&t=1s https://vimeo.com/36568289?
embedded=true&source=vimeo_logo&owner=9618606
Note: The PC image on this page is for illustration purposes and may not represent the available model. Specifications and designs are subject to
change without notice. For detailed information on the current PC model and specs, please refer to page 3.

How do I unregister a
key from the system?
How do I register a new key?
How do I register my fingerprint?
To permanently remove a key from the system, you must
unregister the key. If the key is still in the drawer, go through the
key removal process, and choose Unregister Key as the reason you
are pulling the key. Once the key is removed, a screen will open
asking you if you are sure you want to unregister the key. Choose
Yes. If the key is not in the drawer, you can select the key under
the Keys Out section of the main screen. Choose Unregister Key.
Once you choose Unregister Key, you will have to authenticate, and
then confirm you wish to unregister the key. If a key that has been
unregistered is returned to the system, the system treats it as a
new key, and the “Register Key” screen will open.
Touch the Key In button, and authenticate either by logging in, or
using your fingerprint. The drawer will unlock. Open the drawer, and
place the Keytag into an empty slot--DO NOT CLOSE THE DRAWER
YET. Once a new keytag is placed into a slot, the “Register Key”
screen will open; here you can assign the Keytag to a unit. You
can also add a description of the keys on the tag. Both fields are
searchable when looking for a key. Once done, close the drawer.
(Note: you do not have to close the drawer after registering a key;
if you want to register another key, simply place it into a slot and
the “Register Key” screen will open.) See our video on how to use
KeyLink for more information.
Click the My Account button, log in with your BuildingLink
username and password, select Fingerprint Management, and
follow the instructions on the “Fingerprint Enrollment” screen.
Choose the finger you wish to register, place that finger on the
reader, and scan it four times. After each scan, you should see your
fingerprint on the screen. Next, click Enroll. You’ll then be directed
back to the previous page where you can register more fingers if
you wish. Click Done when you’re finished.
PRODUCT SPECIFICATIONS & SETUP GUIDE
U S I N G K E Y L I N K
This page will guide you through how to use the KeyLink
system. If you have any issues while using the system,
please refer to our Technical FAQ and Troubleshooting page
or contact BuildingLink at [email protected] or call
877-501-7117 x0.
QUESTION
QUESTION
QUESTION
ANSWER
ANSWER
ANSWER

How do I return a key?
How do I remove a key?
To return a key, click the Key In button. This will open the
authentication page. Log in with your fingerprint or BuildingLink
username and password. Once authenticated, the drawer will
unlock. Place the key into any empty slot and listen for the beep;
also make sure that the screen says “Key Returned.” Close the
drawer to complete the transaction.
To remove a key, click the Key Out button. On the next screen, type
in the apartment number of the key you are looking for and click
on the key you wish to remove in the search box (note: selecting a
key moves it to the right side of the screen). If you wish to remove
another key for the same reason, then repeat the previous step
and enter the next apartment number of the key you want. Click
Next. Click on the reason that you are removing the key(s) and
click Next. Type in the recipient’s name, have the recipient sign
on the signature pad (optional), and take the recipient’s picture
with the webcam (optional). Next, click the green Get Key button.
This will open the authentication page. Log in with either your
registered fingerprint or BuildingLink username and password.
Once successfully authenticated, the drawer will unlock. Open the
drawer and the requested key(s) will be lit; remove the key(s) and
close the drawer to complete the transaction.
PRODUCT SPECIFICATIONS & SETUP GUIDE
U S I N G K E Y L I N K
QUESTION
QUESTION
ANSWER
ANSWER
Can you check the identity of a tag after
it is removed from the KeyLink system?
QUESTION ANSWER
To check what Unit a key belongs to after it has been removed
properly from the drawer, tap the round metal chip of the tag on
the button reader on the front-right side of the drawer. You should
be prompted to authenticate with your fingerprint or BuildingLink
username and password. The next screen will show that key's
identity similar to what is shown for keys in the Keys Out section.

What happens in case of a power outage?
How do I register the red emergency fob?
In the event of a power outage, where the KeyLink application is
unavailable, you can still pull keys for your residents.
To do this, you will need to unlock the drawer from the back with
the manual override key that comes with each drawer. Please
check with the manager/staff at the building to see where the
emergency manual override key is currently stored at for your
drawer(s).
Use the back-up flash drive device (plugged into the KeyLink
PC or your USB Hub) with a working laptop to pull a list of your
Map of Drawers to access keys manually. Or, log in to the
BuildingLink website via your smartphone or other device, click the
Other tab on the left, click the KeyLink tab, then choose the Map of
Drawers tab. This map will show you the locations of all the keys
in the drawer(s). Alternatively, you can contact someone on your
team that’s offsite and has power and Internet that could pull the
Map of Drawers for you, or give our office a call at 877-501-7117
ext. 0, or email us at [email protected] and someone on
call will assist as soon as possible.
PRODUCT SPECIFICATIONS & SETUP GUIDE
U S I N G K E Y L I N K
QUESTION
QUESTION
ANSWER
Every KeyLink system comes with a red fob, which is your system’s
emergency key fob to unlock your KeyLink drawer(s) in case of a
drawer disconnect event or a system error where you’ll need to
access the drawer(s) manually, but power is still on.
Simply tap the red fob to the round button reader in front of the
drawer to unlock and open it to remove/return keys as needed until
your system is running normally again.
To activate the red emergency key fob, simply click on the My
Account button on the KeyLink dashboard/home screen, log in with
your fingerprint or your BuildingLink username and password, and
select Register Key Fob. Tap the key fob to the round button reader
in front of the drawer, so that it can register the serial number of
the fob and enter a four digit PIN code to complete the activation
process. Click Save and Done to exit, then click the Sync to
BuildingLink button. Next, go to your BuildingLink site, click on
Other, KeyLink, select Permissions, choose Edit Roles, and tap Yes
in the Emergency Key Fob column to enable the red fob as an
Emergency fob, click Update and then you’re done.
Please note the red fob should only be registered to a single user
of Management Level or higher and stored in a secured location
along with the manual override key(s) for manual access when
needed. In case of a power outage, please use the provided
manual override key (small regular silver key) for each drawer to
access your key system manually. Please refer to our KeyLink FAQ
section for more information.
ANSWER

I’ve registered my fingerprint
but I’m being told I don’t
have permission to take out
a key.
My fingerprint reader works
for some people and not others.
PRODUCT SPECIFICATIONS & SETUP GUIDE
K E Y L I N K T E C H N I C A L F A Q A N D T R O U B L E S H O O T I N G
QUESTION
QUESTION
ANSWER
Before a user can access the system, they must be granted
permissions to do so on the main BuildingLink website by a Security
Officer or KeyLink Admin. To grant a user access to KeyLink, log into
your BuildingLink web site, click the Other tab on the left side of the
screen and select KeyLink. Choose the Permissions tab up top. You
will see a list of all your employees; click the Edit Roles button on the
far right side next to the employee you wish to grant access to.
Check off the KeyLink Roles (Admin, or Register/Unregister Keys,
Remove/Return Keys and/or View Reports) you wish to grant and
click the Update button to finish. Then, on the KeyLink app
dashboard, click the Sync to BuildingLink button and the user will be
able to use the KeyLink system.
ANSWER
This is commonly due to dry skin. A small trick to make the reader
work is to rub your finger down the side of your nose before using
the reader. Try it, it works! A little grease goes a long way. Another
hint is to register a middle or ring finger, as these tend to be less
dry.
ANSWER
My fingerprint reader isn’t working. First, make sure the Fingerprint Reader is selected by clicking
Administration, then Device Configuration and Diagnostics.
You will see a dropdown menu for the fingerprint reader.
Make sure it is selected. If it is, unplug the fingerprint reader
from the USB hub and plug it into a different port. Restart
the KeyLink application and try again.
QUESTION
Chemicals such as Windex, alcohol and Hand Sanitizer can destroy
the thin-film on the fingerprint reader's glass . This physical
damage interferes with the ability to read prints properly and is not
covered under the fingerprint reader's warranty. Only use a dry cloth
to wipe the glass when necessary.
The glass on my fingerprint reader is
cloudy or foggy.
QUESTION ANSWER

My webcam isn’t working.
My signature pad isn’t working.
My drawer’s red light is flashing,
and the screen says Disconnected.
My software is frozen and I can’t
click anything.
Because KeyLink often runs in Fullscreen mode, it can sometimes
be difficult to close the program if it happens to freeze. To close
the program, press CTRL ALT DELETE at the same time on your
keyboard. Choose Task Manager from the options listed. Once the
task manager opens, click the Applications tab, select KeyLink, and
choose End Task or press the Windows key on your keyboard. This
will open the start menu. From here you can restart the PC.
PRODUCT SPECIFICATIONS & SETUP GUIDE
K E Y L I N K T E C H N I C A L F A Q A N D T R O U B L E S H O O T I N G
QUESTION
QUESTION
QUESTION
QUESTION
ANSWER
Make sure the Connector service is running. Look for a white C in a
red hexagon by your system time. Double click this and make sure
there are no red exclamation points in it. If there aren’t, make sure
the correct Webcam is selected in KeyLink by clicking
Administration, then Device Configuration and Diagnostics. You
will see a dropdown menu for the webcam. Make sure it is
selected. If it is, unplug the webcam from the USB hub, plug it into
a different USB port, restart the KeyLink application, and try again.
ANSWER
Make sure the Connector service is running. Look for a white C in
a red hexagon by your system time. Double click this and make
sure there are no red exclamation points in it. If there aren’t, make
sure the signature pad is selected in KeyLink by clicking
Administration, then Device Configuration and Diagnostics. You
will see a dropdown menu for the signature pad. Make sure it is
selected. If it is, unplug the signature pad from the USB hub, plug it
into a different USB port, restart the KeyLink application, and try
again.
ANSWER
Unplug the drawer from the USB hub and plug it into a different
USB port. You can also try powering the drawer Off and back On,
restarting the KeyLink application, or restarting the PC to reenable
connectivity to the drawer.
ANSWER

How can I pull keys if
the KeyLink system is
down?
The system shows a key is out that
we know is in the drawer.
I use the same PC for BuildingLink and
KeyLink and I keep having issues with
the webcam and signature pad not
working in one application.
PRODUCT SPECIFICATIONS & SETUP GUIDE
KE Y L I N K T E C H N I C A L F A Q A N D T R O U B L E S H O O T I N G
QUESTION
QUESTION
QUESTION
ANSWER
In the event of a system failure where the KeyLink application is
unavailable, you can still pull keys for your residents. To do this you
will need either an Emergency Keyfob or the Emergency Release
key for the lock in the back of the drawer. Either of these will open
the drawer as long as it has power. If the drawer has no power, the
Keyfob will not work. Logon to the Buildinglink website, click the
Other tab on the left, click the KeyLink tab, then choose the Map of
Drawers tab. This map will show you the locations of all the keys in
the drawer(s). The map is updated whenever you remove, register,
or add a key as long as the system is online. Only during such
emergencies is it also important to return keys back to their
previous slots as shown on your Map of Drawers, until the problem
has been resolved.
ANSWER
Only one application can use the hardware connected to the
system at any given time. If BuildingLink and KeyLink try to use the
hardware at the same time, it can result in the camera or signature
pad not working at times. We have found the best way to prevent
this is to ensure that when you are not working in BuildingLink, you
go back to the dashboard screen. Leaving the event log open has
been known to cause issues.
Unfortunately there are times where a key will not be recognized
when placed into a slot. This can be because the key wasn’t fully
inserted into the slot, the slot did not read the key correctly, or a
few other reasons. To ensure a key is returned properly, listen for
the audible beep and also check the screen to ensure it reports
that a key was returned. To find a missing key, open the drawer by
clicking on the drawer’s icon on the left side of the screen.
Authenticate with your login or fingerprint. Open the drawer. On the
screen you will see an option to light up all keys in the system, as
well as an option to light up all empty slots. If you choose to light
up all keys in the system, any keys with no light during that test are
not being detected and may be the missing keys you are searching
for. If you choose to light up all empty slots, undetected keys will
light up as the slots they're in are considered empty.
ANSWER

How many keys can we fit on a Keytag?
What is the Temporary Keys button for?
What is the Emergency Keys button for?
We do not have room for the All-in-One
PC to fit on our desk. Can we install
KeyLink onto our existing computer?
KeyLink can be installed on ANY 64-bit PC running Windows 10
or 11.
4 normal sized keys will fit on a tag. Larger keys such as car keys
will limit the amount of keys per tag.
Temporary keys are exactly that, keys that will be in the system
temporarily. When registering a new key, you have the option to
designate a key as a One Time/Temporary key. The first time a
temporary key is removed from the system, it is automatically
unregistered from KeyLink. This can be useful if you need to hold
a key for a resident for a short period of time, then return it to
them permanently. This works especially well in conjunction with
our smart boxes.
PRODUCT SPECIFICATIONS & SETUP GUIDE
K E Y L I N K T E C H N I C A L F A Q A N D T R O U B L E S H O O T I N G
QUESTION
QUESTION
QUESTION
QUESTION
ANSWER
ANSWER
When registering a key, you have the option to designate the key
as an Emergency Key. When the Emergency Keys button is
pressed, a window will be presented showing all Emergency
Keys for you to select and remove as needed. This can be
especially helpful in an emergency where you need to locate all
of those keys quickly and you can remove them all at once (IE:
Front Door Key, Side Door Key, Pool Key, Elevator Key, Lighting
Key, etc.)
ANSWER
One of the slots on the KeyLink
drawer will not read any Keytags.
Power that drawer Off, then On again. If the issue persists,
call us for testing as a rowboard replacement may be needed
pending the results from troubleshooting.
QUESTION ANSWER
ANSWER