HIK VISION DS-9664NI-RH Series User manual

DS-9664NI-RH Series NVR
User Manual
Version 2.1.1

User Manual of DS-9664NI-RH Series NVR
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Hikvision® Network Digital Video Recorder User’s Manual
This manual, as well as the software described in it, is furnished under license and may be used or copied only in
accordance with the terms of such license. The content of this manual is furnished for informational use only, is subject
to change without notice, and should not be construed as a commitment by Hikvision Digital Technology Co., Ltd.
(Hikvision). Hikvision assumes no responsibility or liability for any errors or inaccuracies that may appear in the book.
Except as permitted by such license, no part of this publication may be reproduced, stored in a retrieval system, or
transmitted, in any form or by any means, electronic, mechanical, recording, or otherwise, without the prior written
permission of Hikvision.
HIKVISION MAKES NO WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION THE
IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE,
REGARDING THE HIKVISION SOFTWARE. HIKVISION DOES NOT WARRANT, GUARANTEE, OR MAKE
ANY REPRESENTATIONS REGARDING THE USE OR THE RESULTS OF THE USE OF THE HIKVISION
SOFTWARE IN TERMS OF ITS CORRECTNESS, ACCURACY, RELIABILITY, CURRENTNESS, OR
OTHERWISE. THE ENTIRE RISK AS TO THE RESULTS AND PERFORMANCE OF THE HIKVISION
SOFTWARE IS ASSUMED BY YOU. THE EXCLUSION OF IMPLIED WARRANTIES IS NOT PERMITTED BY
SOME STATES. THE ABOVE EXCLUSION MAY NOT APPLY TO YOU.
IN NO EVENT WILL HIKVISION, ITS DIRECTORS, OFFICERS, EMPLOYEES, OR AGENTS BE LIABLE TO
YOU FOR ANY CONSEQUENTIAL, INCIDENTAL, OR INDIRECT DAMAGES (INCLUDING DAMAGES FOR
LOSS OF BUSINESS PROFITS, BUSINESS INTERRUPTION, LOSS OF BUSINESS INFORMATION, AND THE
LIKE) ARISING OUT OF THE USE OR INABILITY TO USE THE HIKVISION SOFTWARE EVEN IF HIKVISION
HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. BECAUSE SOME STATES DO NOT
ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL
DAMAGES, THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU.

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Regulatory Information
FCC Information
FCC compliance: This equipment has been tested and found to comply with the limits for a digital device, pursuant to
part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when
the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency
energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio
communications. Operation of this equipment in a residential area is likely to cause harmful interference in which case
the user will be required to correct the interference at his own expense.
FCC Conditions
This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions:
1. This device may not cause harmful interference.
2. This device must accept any interference received, including interference that may cause undesired operation.
EU Conformity Statement
This product and - if applicable - the supplied accessories too are marked with "CE" and comply
therefore with the applicable harmonized European standards listed under the Low Voltage
Directive 2006/95/EC, the EMC Directive 2004/108/EC.
2002/96/EC (WEEE directive): Products marked with this symbol cannot be disposed of as unsorted
municipal waste in the European Union. For proper recycling, return this product to your local
supplier upon the purchase of equivalent new equipment, or dispose of it at designated collection
points. For more information see: www.recyclethis.info.
2006/66/EC (battery directive): This product contains a battery that cannot be disposed of as unsorted
municipal waste in the European Union. See the product documentation for specific battery
information. The battery is marked with this symbol, which may include lettering to indicate
cadmium (Cd), lead (Pb), or mercury (Hg). For proper recycling, return the battery to your supplier
or to a designated collection point. For more information see: www.recyclethis.info.
Description on Laser Specification
The optical disc drive such as DVD Super Multi (Double Layer) Drive 22X that is used in this computer is equipped
with laser. The classification label with the following sentence is affixed to the surface of the drive.
CLASS 1 LASER
PRODUCT TO IEC60825-1
LASER KLASSE 1
The drive with the above label is certified by the manufacturer that the drive complies with the requirement for laser
product on the date of manufacturing pursuant to article 21 of Code of Federal Regulations by the United States of
America, Department of Health & Human Services, Food and Drug Administration.
In other countries, the drive is certified to comply with the requirement pursuant to IEC 60825-1 and EN 60825-1 on
class 1 laser product.
This computer is equipped with the optical disc drive in the following list according to the model.

Safety Warnings and Cautions
Please pay attention to the following warnings and cautions:
Hazardous Voltage may be present: Special measures and precautions must be taken
when using this device. Some potentials (voltages) on the device may present a hazard to the user.
This device should only be used by the Employees from our company with knowledge and
training in working with these types of devices that contain live circuits.
Power Supply Hazardous Voltage: AC mains voltages are present within the power supply assembly. This
device must be connected to a UL approved, completely enclosed power supply, of the proper rated voltage and current.
No user serviceable parts inside the power supply.
System Grounding (Earthing): To avoid shock, ensure that all AC wiring is not exposed and that the earth
grounding is maintained. Ensure that any equipment to which this device will be attached is also connected to properly
wired grounded receptacles and are approved medical devices.
Power Connect and Disconnect: The AC power supply cord is the main disconnect device
to mains (AC power).The socket outlet shall be installed near the equipment and shall be readily
accessible.
Installation and Maintenance: Do not connect/disconnect any cables to or perform
installation/maintenance on this device during an electrical storm.
Power Cord Requirements: The connector that plugs into the wall outlet must be a grounding-type male plug
designed for use in your region. It must have certification marks showing certification by an agency in your region. The
connector that plugs into the AC receptacle on the power supply must be an IEC 320, sheet C13, female connector. See

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the following website for more information http://kropla.com/electric2.htm.
Lithium Battery: This device contains a Lithium Battery. There is a risk of explosion if the
battery is replaced by an incorrect type. Dispose of used batteries according to the vendor’s
instructions and in accordance with local environmental regulations.
Perchlorate Material: Special handling may apply. See
www.dtsc.ca.gov/hazardouswaste/perchlorate. This notice is required by California Code of
Regulations, Title 22, Division 4.5, Chapter 33: Best Management Practices for Perchlorate Materials. This device
includes a battery which contains perchlorate material.
Taiwan battery recycling:
Please recycle batteries.
Thermal and Mechanical Injury: Some components such as heat sinks, power regulators,
and processors may be hot; care should be taken to avoid contact with these components.
Electro Magnetic Interference: This equipment has not been tested for compliance with emissions limits of FCC
and similar international regulations. This device is not, and may not be, offered for sale or lease, or sold, or leased until
authorization from the United States FCC or its equivalent in other countries has been obtained. Use of this equipment in
a residential location is prohibited. This equipment generates, uses and can radiate radio frequency energy which may
result in harmful interference to radio communications. If this equipment does cause harmful interference to radio or
television reception, which can be determined by turning the equipment on and off, the user is required to take measures
to eliminate the interference or discontinue the use of this equipment.
Lead Content:
Please recycle this device in a responsible manner. Refer to local environmental
regulations for proper recycling; do not dispose of device in unsorted municipal waste.

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Preventive and Cautionary Tips
Before connecting and operating your NVR, please be advised of the following tips:
•Ensure unit is installed in a well-ventilated, dust-free environment.
•Unit is designed for indoor use only.
•Keep all liquids away from the NVR.
•Ensure environmental conditions meet factory specifications.
•Ensure unit is properly secured to a rack or shelf. Major shocks or jolts to the unit as a result of dropping
it may cause damage to the sensitive electronics within the unit.
•Use the NVR in conjunction with an UPS if possible.
•Power down the unit before connecting and disconnecting accessories and peripherals.
•A factory recommended HDD should be used for this device.
•Improper use or replacement of the battery may result in hazard of explosion. Replace with the same or
equivalent type only. Dispose of used batteries according to the instructions provided by the battery
manufacturer.

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Product Key Features
Connectable to network camera/dome and network video server.
Each channel supports dual stream.
Video encoding parameters of each channel can be set separately, including resolution, frame rate,
bit rate and image quality.
Each channel supports normal and event compression parameters.
Both composite (audio & video) stream and video stream. Audio and video streams are strictly
simultaneous.
Email notification.
Local Monitoring
HDMI/VGA output at up to 1920×1080P resolution.
1/4/6/8/9/16-division video live view, with adjustable cameras order for display.
Group switch, manual switch and automatic cycle modes selectable for video live view, with the
auto cycle period configurable.
Digital zooming in live view mode.
Shield of assigned channel for live view.
Motion detection, video loss detection and video tampering detection configurable.
Privacy masking capability.
Configuration and calling of presets, patrols and patterns.
Hard Disk Management
Up to 16 SATA HDDs, 8 network HDDs (eight NAS disks or seven NAS disks + one iSCSI disk)
can be connected, and each disk supports a maximum of 3TB capacity.
Support S.M.A.R.T technology.
HDD standby function.
HDD management in groups.
Use pre-allocating hard disk management technology adopted to ensure no disk fragments.
Support RAID 0/1/5/10, with the following capabilities: disk array and virtual disk configurable,
manual disk array rebuilding, hot swap/spare rebuilding, RAID level migration and one-button
configuration.
Up to 16 virtual disks can be configured.
Recording and Playback
Cycle and non-cycle recording mode.
Scheduled and event video recording parameters configurable separately.
Multiple recording types, including manual, continuous, alarm, motion, motion | alarm and
motion & alarm recording, etc.
8 recording time periods configurable with separate recording types.
Pre-record and post-record for relay alarm and motion detection.
Search of record files by event type.
Lock and unlock of video files over client software.
Local redundant recording.
Configure specified record files in hard disk to read only.
Video data search and playback by channel number, recording type, time etc.
Digital zoom in playback mode.
Support pause, fast forward, slow forward, skip forward, and skip backward when playback,
locating in progress bar by dragging the mouse over client software.
Up to 4-channel synchronous playback at 4CIF resolution.
Backup
Record files backed up via USB device or SATA CD-RW.
Backup the files via e-SATA (optional).
Bunch backup by file or by time.

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Backup video clips in playback.
Management and maintenance for backup devices.
One-button quick backup via front panel.
Alarm & Exception
Unified management of relay alarm in/out of the unit and IP cameras.
Unified management of video tempering alarm, motion and video loss alarm of IP cameras.
Configurable arming time of alarm in/out.
Various alarm types supported: alarms for video loss, motion detection, video tempering, illegal
access, network disconnection, IP conflict, hard disk error and hard disk full.
Various alarm response actions supported: camera recording, relay out, on-screen warning,
audible warning and upload to center, etc.
Auto recovery from exceptions.
Network
Up to two 10/100/1000Mbps self-adaptive UTP Ethernet interfaces.
Support TCP/IP, UDP, PPPoE, DHCP, DNS, DDNS, NTP, SADP, SMTP, and NFS (access to
NAS) ISCSI protocol.
Unicast and multicast transmission; TCP, UDP, and RTP protocols supported in unicast.
Remote search, playback and download, lock/unlock of video files; support breakpoint resume.
Remote access and configuration of parameters; remote import/export of device configuration
parameters.
Remote access of device running status, system log and alarm status.
Remote button operation.
Remote formatting of hard disk, upgrade, reboot/shutdown and other system maintenance
operations.
Event alarm and exceptions upload to remote management center.
Remote manual recording.
Remote video image capture in JPEG format.
Remote PTZ control.
Two-way audio or voice broadcast.
Built-in WEB Server.
Others
Control via mouse, remote control and special keyboard.
Three-level user management, each user account can be configured by admin with individual
operating permission for the device.
Powerful recording and search for logs of operation, alarm and exceptions.
Manual alarm triggering/clearance.
Import/export of device configuration files.
Display of device running information on front panel LCD.
Development
Provide SDK in Windows and Linux operating systems.
Application software source code of Demo.
Support and training service for application system development.

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TABLE OF CONTENTS
Product Key Features .........................................................................................................3
C HAPT E R 1........................................................................................................................9
Introduction...............................................................................................................................9
1.1 Front Panel.................................................................................................................10
1.2 IR Remote Control Operations...................................................................................11
1.3 USB Mouse Operation...............................................................................................13
1.4 Input Method Description ..........................................................................................14
1.5 Rear Panel ..................................................................................................................14
1.6 Starting Up and Shutting Down the NVR..................................................................15
C HAPT E R 2......................................................................................................................17
Getting Started.......................................................................................................................17
2.1 Using the Wizard for Basic Configuration.................................................................18
2.2 Adding and Connecting the IP Cameras.....................................................................22
2.2.1Adding the IP Cameras....................................................................................22
2.2.2 Configuring the Connection of IP Cameras.....................................................23
C HAPT E R 3......................................................................................................................26
Live View.................................................................................................................................26
3.1 Introduction of Live View..........................................................................................27
3.2 Operations in Live View Mode ..................................................................................28
3.2.1 Using the Mouse in Live View........................................................................28
3.2.2 Quick Setting Toolbar in Live View Mode.....................................................28
3.3 Adjusting Live View Settings.....................................................................................30
3.4 User Logout................................................................................................................32
C HAPT E R 4......................................................................................................................33
PTZ Controls..........................................................................................................................33
4.1 Configuring PTZ Settings ..........................................................................................34
4.2 Setting PTZ Presets, Patrols & Patterns.....................................................................35
4.2.1 Customizing Presets........................................................................................35
4.2.2 Calling Presets.................................................................................................36
4.2.3 Customizing Patrols ........................................................................................37
4.2.4 Calling Patrols.................................................................................................38
4.2.5 Customizing Patterns.......................................................................................39
4.2.6 Calling Patterns...............................................................................................40
4.3 PTZ Control Toolbar..................................................................................................40
C HAPT E R 5......................................................................................................................42
Record and Capture Settings................................................................................................42
5.1 Configuring Encoding Parameters .............................................................................43
5.2 Configuring Record/Capture Schedule.......................................................................46
5.3 Configuring Motion Detection Record and Capture..................................................49
5.4 ConfiguringAlarm Triggered Record and Capture....................................................53
5.5 Manual Record and Continuous Capture ...................................................................56
5.6 Configuring Holiday Record and Capture..................................................................57

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5.7 Configuring Other Recording and Capture Types......................................................59
5.8 Configuring Redundant Recording and Capture........................................................61
5.9 Configuring HDD Group for Recording and Capture................................................63
5.10 Files Protection.........................................................................................................64
C HAPT E R 6......................................................................................................................67
Playback..................................................................................................................................67
6.1 Playing Back Record Files.........................................................................................68
6.1.1 Playing Back by Channel................................................................................68
6.1.2 Playing Back by Time.....................................................................................71
6.1.3 Playing Back by Normal Video Search...........................................................72
6.1.4 Playing Back by Event Search ........................................................................75
6.1.5 Playing Back by Tag.......................................................................................79
6.1.6 Playing Back by System Logs.........................................................................82
6.2 Auxiliary Functions of Playback................................................................................85
6.2.1 Playing Back Frame by Frame........................................................................85
6.2.2 Digital Zoom...................................................................................................85
6.3 Picture Playback.........................................................................................................87
C HAPT E R 7......................................................................................................................89
Backup.....................................................................................................................................89
7.1 Backing up Record Files ............................................................................................90
7.1.1 One-button Backup .........................................................................................90
7.1.2 Quick Export...................................................................................................90
7.1.3 Backing up by Normal Video Search..............................................................92
7.1.4 Backing up by Event Search ...........................................................................99
7.1.5 Backing up Video Clips ................................................................................102
7.2 Backing up Pictures..................................................................................................105
7.3 Managing Backup Devices.......................................................................................107
C HAPT E R 8....................................................................................................................111
Alarm Settings......................................................................................................................111
8.1 Setting up Motion Detection Alarm .........................................................................112
8.2 Setting up Sensor Alarms.........................................................................................114
8.3 Detecting Video Loss Alarm ....................................................................................117
8.4 Detecting Video Tampering Alarm...........................................................................118
8.5 Handling Exceptions Alarm.....................................................................................120
8.6 SettingAlarm Response Actions..............................................................................121
8.7 Triggering or ClearingAlarm Output Manually.......................................................123
C HAPT E R 9....................................................................................................................124
Network Settings ..................................................................................................................124
9.1 Configuring General Settings...................................................................................125
9.2 ConfiguringAdvanced Settings................................................................................126
9.2.1 Configuring PPPoE Settings .........................................................................126
9.2.2 Configuring DDNS .......................................................................................127
9.2.3 Configuring NTP Server................................................................................129
9.2.4 Configuring SNMP .......................................................................................130

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9.2.5 Configuring Remote Alarm Host...................................................................131
9.2.6 Configuring Multicast...................................................................................132
9.2.7 Configuring RTSP.........................................................................................132
9.2.8 Configuring Server and HTTP Ports .............................................................133
9.2.9 Configuring Email.........................................................................................133
9.3 Checking Network Traffic........................................................................................135
9.4 Configuring Network Detection...............................................................................136
9.4.1 Testing Network Delay and Packet Loss.......................................................136
9.4.2 Exporting Network Packet ............................................................................136
9.4.3 Checking the Network Status........................................................................138
9.4.4 Checking Network Statistics .........................................................................139
C HAPT E R 1 0.................................................................................................................140
RAID Configuration ............................................................................................................140
10.1 Creating an Array...................................................................................................141
10.1.1 Enabling RAID............................................................................................142
10.1.2 Creating an Array by One-touch Configuration..........................................142
10.1.3 Creating an Array Manually........................................................................144
10.2 Rebuilding an Array...............................................................................................148
10.2.1 Automatically Rebuilding Array.................................................................148
10.2.2 Manually Rebuilding Array.........................................................................149
10.3 Repairing Virtual Disk............................................................................................151
10.4 Deleting Array/Virtual Disk ...................................................................................152
10.4.1 Deleting a Virtual Disk................................................................................152
10.4.2 Deleting an Array........................................................................................152
10.5 Migrating an Array.................................................................................................154
10.6 Unplugging Safely..................................................................................................155
10.7 Checking Firmware................................................................................................156
C HAPT E R 1 1.................................................................................................................158
HDD Management ...............................................................................................................158
11.1 Initializing HDDs...................................................................................................159
11.2 Managing Network HDD.......................................................................................161
11.3 Managing eSATA ...................................................................................................164
11.4 Managing HDD Group...........................................................................................165
11.4.1 Setting HDD Groups...................................................................................165
11.4.2 Setting HDD Property.................................................................................166
11.5 Configuring Quota Mode .......................................................................................168
11.6 Checking HDD Status............................................................................................169
11.7 Checking S.M.A.R.T. Information .........................................................................171
11.8 Configuring HDD Error Alarms.............................................................................172
C HAPT E R 12..................................................................................................................173
Camera Settings ...................................................................................................................173
12.1 Configuring OSD Settings .....................................................................................174
12.2 Configuring Privacy Mask.....................................................................................174
12.3 Configuring Video Parameters ...............................................................................175

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C HAPT E R 13..................................................................................................................177
NVR Management and Maintenance.................................................................................177
13.1 Viewing System Information..................................................................................178
13.1.1 Viewing Device Information.......................................................................178
13.1.2 Viewing Camera Information......................................................................178
13.1.3 Viewing Record Information.......................................................................179
13.1.4 Viewing Alarm Information........................................................................179
13.1.5 Viewing Network Information....................................................................180
13.1.6 Viewing HDD Information .........................................................................180
13.2 Searching & Export Log Files................................................................................182
13.3 Importing/Exporting Configuration Files...............................................................184
13.4 Upgrading System..................................................................................................186
13.4.1 Upgrading by Local Backup Device ...........................................................186
13.4.2 Upgrading by FTP.......................................................................................186
13.5 Restoring Default Settings .....................................................................................188
C HAPT E R 1 4.................................................................................................................189
Others....................................................................................................................................189
14.1 Configuring RS-232 Serial Port.............................................................................190
14.2 Configuring General Settings.................................................................................191
14.3 Configuring DST Settings......................................................................................192
14.4 Configuring More Settings.....................................................................................192
14.5 Managing User Accounts .......................................................................................193
14.5.1 Adding a User..............................................................................................193
14.5.2 Deleting a User............................................................................................195
14.5.3 Editing a User..............................................................................................195
14.5.4 Changing Password of Admin.....................................................................196
C HAPT E R 1 5.................................................................................................................198
Appendix...............................................................................................................................198
List of Hikvision Network Cameras/Encoders Supported by DS-9664NI-RH..............199
List of Third-party Network Cameras Supported by DS-9664NI-RH ...........................204
Glossary..........................................................................................................................206
FAQ................................................................................................................................207

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C H A P T E R 1
Introduction

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1.1 Front Panel
The front panel of DS-9664NI-RH is shown in Figure 1.1.
Figure 1.1 Front Panel
Table 1.1 Description of Control Panel Buttons
No.
Name
Function Description
1
HDD Status
HDD (1-16) indicator normally lights in blue when the HDD is connected; and it blinks
blue when data is being read from or written to HDD.
2
Power ON/OFF
Power on/off switch. (Press and hold the button for 3 sec to shut down the device.)
3
LCD
Display the current system information.
4
Front Panel
Lock
Lock or unlock the panel.
5
POWER
Power indicator lights in green when the device is powered on and running; and it lights
in red when the device is standby.
ALARM
Alarm indicator turns red when a sensor alarm is detected.
READY
Ready indicator normally lights in green, indicating that the NVR is functioning
properly.
ARCHIVE
ARCHIVE indicator blinks in green when the device is backing up files.
STATUS
Status indicator turns green when NVR is controlled by an IR remote.
Indicator turns orange when controlled by a keyboard and purple when IR remote and
keyboard is used at the same time.
Tx/Rx 1
Tx/Rx 1 indictor blinks green when network connection of LAN1 is functioning
properly.
Tx/Rx 2
Tx/Rx 2 indictor blinks green when network connection of LAN2 is functioning
properly.
6
Backup
Back up recorded video files.
7
USB Interfaces
Universal Serial Bus (USB) ports for additional devices such as USB mouse and USB
Hard Disk Drive (HDD).

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1.2 IR Remote Control Operations
The NVR may also be controlled with the included IR remote control, shown in Figure 1.2.
Note: Batteries (2×AAA) must be installed before operation.
Figure 1.2 Remote Control
Table1.2 Description of the IR Remote Control Buttons
No.
Name
Description
1
POWER
Power on/off the device.
2
DEV
Enable/Disable Remote Control.
3
Alphanumeric Buttons:
Switch to the corresponding channel in Live view or PTZ Control
mode.
Input numbers and characters in Edit mode.
Switch between different channels in All-day Playback mode.
4
EDIT Button
The EDIT button is used to edit text fields. When editing text fields,
it will also function as a Backspace button to delete the character in
front of the cursor.
On checkbox fields, pressing the EDIT button will tick the checkbox.
In PTZ Control mode, the EDIT button is used to adjust the iris of the
camera.
In Playback mode, it can be used to generate video clips for backup.
5
A Button
Switch between input methods (upper and lowercase alphabet,
12
3
45
67
8
10 9
11
12
13 14
15
16
17 18

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No.
Name
Description
symbols and numeric input).
6
REC Button
Enter the Manual Record setting menu.
In playback mode, press the REC button to open/close the audio.
7
PLAY Button
Enter the All-day Playback menu.
8
INFO Button
Reserved.
9
VOIP/MON Button
Reserved.
10
MENU Button
Back to the Main menu (after successful login).
In playback mode, press the MENU button to show/hide the playback
control area.
11
PREV Button
Switch between single screen and multi-screen mode.
12
DIRECTION
The DIRECTION buttons are used to navigate between different
fields and items in menus.
In the Playback mode, the Up and Down button is used to speed up
and slow down recorded video. The Left and Right button will select
the next and previous record files.
In Live View mode, these buttons can be used to cycle through
channels.
In PTZ control mode, it can control the movement of the PTZ
camera.
ENTER
The ENTER button is used to confirm selection in any of the menu
modes.
It can also be used to tick checkbox fields.
In Playback mode, it can be used to play or pause the video.
In single-frame Playback mode, pressing the button will advance the
video by a single frame.
In Auto-switch mode, it can be used to start /stop auto switch.
13
PTZ Button
Enter the PTZ Control mode.
14
ESC Button
Back to the previous menu
15
RESERVED
Reserved.
16
F1 Button
When used in a list field it will select all items on the list.
In PTZ control mode, it will turn on/off PTZ light.
17
PTZ Control Buttons
Buttons to adjust the iris, focus and zoom of a PTZ camera.
18
F2 Button
Cycle through tab pages.
Troubleshooting Remote Control:
Note: Make sure you have installed batteries properly in the remote control. And you have to aim the remote
control at the IR receiver in the front panel.
If there is no response after you press any button on the remote, follow the procedure below to troubleshoot.
Steps:
1. Go to Menu > Configuration > General > More Settings by operating the mouse.
2. Check and remember NVR ID#. The default ID# is 255. This ID# is valid for all the IR remote
controls.
3. Press the DEV button on the remote control.
4. Enter the NVR ID# from step 2.
5. Press the ENTER button on the remote.

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If the Status indicator on the front panel turns green, the remote control is operating properly. If the Status
indicator does not turn green and there is still no response from the remote, please check the following:
1. Batteries are installed correctly and the polarities of the batteries are not reversed.
2. Batteries are fresh and not out of charge.
3. IR receiver is not obstructed.
If the remote still can’t function properly, please change a remote and try again, or contact the device
provider.
1.3 USB Mouse Operation
A regular 3-button (Left/Right/Scroll-wheel) USB mouse can also be used with this NVR. To use a USB
mouse:
1. Plug USB mouse into one of the USB interfaces on the front panel of the NVR.
2. The mouse should automatically be detected. If in a rare case that the mouse is not detected, the
possible reason may be that the two devices are not compatible, please refer to the recommended the
device list from your provider.
The operation of the mouse:
Table 1.3 Description of the Mouse Control
Name
Action
Description
Left-Click
Single-Click
Live view: Select channel and show the quick set menu.
Menu: Select and enter.
Double-Click
Live view: Switch between single-screen and multi-screen.
Click and Drag
PTZ control: pan, tilt and zoom.
Tamper-proof, privacy mask and motion detection: Select target
area.
Digital zoom-in: Drag and select target area.
Live view: Drag channel/time bar.
Right-Click
Single-Click
Live view: Show menu.
Menu: Exit current menu to upper level menu.
Scroll-Wheel
Scrolling up
Live view: Previous screen.
Menu: Previous item.
Scrolling down
Live view: Next screen.
Menu: Next item.

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1.4 Input Method Description
Figure 1.3 Soft Keyboard
Description of the buttons on the soft keyboard:
Table 1.4Description of the Soft Keyboard Icons
Icons
Description
Icons
Description
English
Capital English
Numbers
Symbols
Lowercase/Uppercase
Backspace
Space
Enter
Exit
1.5 Rear Panel
Figure 1.4 Rear Panel
Table 1.5 Description of Rear Panel
No.
Item
Description
1
ALARM IN
Connector for alarm input.
ALARM OUT
Connector for alarm output.
2
RS-485 Interface
Connector for RS-485 devices. T+ and T- pins connect to R+ and R- pins of
PTZ receiver respectively.

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No.
Item
Description
Keyboard
D+, D- pin connects to Ta, Tb pin of controller. For cascading devices, the
first NVR’s D+, D- pin should be connected with the D+, D- pin of the
next NVR.
3
Termination Switch
RS-485 termination switch.
Up position is not terminated.
Down position is terminated with 120Ωresistance.
4
USB Interfaces
Universal Serial Bus (USB) ports for additional devices such as USB
mouse and USB Hard Disk Drive (HDD).
5
VGA OUT
VGA video output connector.
6
RS-232 Interface
Connector for RS-232 devices.
7
HDMI
HDMI video output connector.
8
LAN1/LAN2 Interface
Connector for LAN (Local Area Network).
9
eSATA/USB
Connects external SATA HDD, CD/DVD-RM or USB device.
10
LINE IN
3.5mm connector for two-way audio input.
LINE OUT
3.5mm connector for audio output.
11
MIC IN
3.5mm connector for two-way audio input.
12
GND
Grounding (needs to be connected when NVR starts up).
13
Dual Power Supply
Modules
100 ~ 240VAC Input.
Note: Single power supply module is provided by factory default configuration; and the dual power supply
modules are customizable.
1.6 Starting Up and Shutting Down the NVR
Purpose:
Proper startup and shutdown procedures are crucial to expanding the life of the NVR.
Before you start:
Check that the voltage of the extra power supply is the same with the NVR’s requirement, and the ground
connection is working properly.
Starting up the NVR
Connect the power supply to the device, and the Power indicator LED on the front panel will light in green,
indicating the device has started up.
It is HIGHLY recommended that an Uninterruptible Power Supply (UPS) be used in conjunction with the
device.
Shutting down the NVR
Steps:
There are two proper ways to shut down the NVR. To shut down the NVR:
• OPTION 1: Standard shutdown
1. Enter the Shutdown menu.
Menu > Shutdown

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Figure 1.5 Shutdown Menu
2. Click the Shutdown button.
3. Click the Yes button.
• OPTION 2: By operating the front panel
1. Press and hold the POWER button on the front panel for 3 seconds.
2. Enter the dialog box for confirming the device shutdown.
3. Click the Yes button.
Note: Do not press the POWER button again when the system is shutting down.
Rebooting the NVR
In the Shutdown menu (Figure 1.5), you can also reboot the NVR.
Steps:
1. Enter the Shutdown menu by clicking Menu > Shutdown.
2. Click the Logout button to lock the NVR or the Reboot button to reboot the NVR.