Bullhorn RM2000 Series Operator's manual

RM2000 Series
Installation and
Configuration Guide

RM2000 Series
Bullhorn® Installation and Configuration Guide
©American Innovations, Ltd.
http://www.aiworldwide.com/
12211 Technology Blvd • Austin, TX 78727
Phone: [phone] • Fax: [phone]

Information in this document is subject to change without notice.
© 2010 American Innovations, Ltd. All rights reserved.
Reproduction in any manner whatsoever without the written permission of American Innovations is strictly forbidden.
Trademarks used in this text: the American Innovations logo and icon are trademarks of American Innovations, Ltd. The
Bullhorn logo and icon are registered trademarks of American Innovations, Ltd. Microsoft and Windows are either
registered trademarks or trademarks of Microsoft Corporation in the United States and/or other countries.
Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and
names or their products. American Innovations, Ltd. disclaims any proprietary interest in trademarks and trade names other
than its own.
May 2, 2012 Part No. 122148-000, Rev. 1

i
Contents
C HAPTER 1
Getting Started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Introduction. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
ESD Precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Lithium Battery Precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Bullhorn System Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
RM2000 Series Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Required Equipment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Ground Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Universal Configuration Toolkit Software . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Microsoft .NET Framework . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
USB Device Driver . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
BATtools Suite Installer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Installing the UCT and Support Files . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Bullhorn Information Line . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Contacting Technical Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
C HAPTER 2
RM2020 Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
RM2020 Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
ORBCOMM Satellite Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Preparing for the Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Electrostatic Discharge. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Ground Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Installing Conduit. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Mounting Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Installation Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Mounting the Enclosure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Mounting the Enclosure on a Metal Pole or Pipe . . . . . . . . . . . . . . . . . 19
Mounting the Enclosure on a Telephone Pole. . . . . . . . . . . . . . . . . . . . 20
Alternate Mounting Method on a Flat Surface . . . . . . . . . . . . . . . . . . . 20
Installing the Antenna/Surge Arrestor. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Installing the Solar Panel Battery Charger (1.65 Watt) . . . . . . . . . . . . . . . . 23
Establish Communications with ORBCOMM Satellite. . . . . . . . . . . . . . . . 25
Connecting Input Wires . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

RM2000 Series Installation and Configuration Guide
ii
C HAPTER 3
RM2000 Series Configuration . . . . . . . . . . . . . . . . . . . . . . . 29
Introduction. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Configuration Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Disable Synchronization Software. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Connect the Unit and Start UCT . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Load a Template . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Choose a Folder for Templates and Log Files . . . . . . . . . . . . . . . . . . . . . . . 32
Verify International Gateway Setting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Set Up Battery Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Set Up Controller Clock. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Set Up Transmission Schedule . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Set Up Input Channels and Alarms. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Set Up an Input Channel for Millivolt Readings. . . . . . . . . . . . . . . . . . 34
Set Up an Input Channel for Analog Readings. . . . . . . . . . . . . . . . . . . 37
Set Up an Input Channel for Digital Readings . . . . . . . . . . . . . . . . . . . 39
Set Up Channel 5 for Accumulator Readings . . . . . . . . . . . . . . . . . . . . 41
Set Up Channel 6 for Accumulator Readings . . . . . . . . . . . . . . . . . . . . 43
Save Settings in the Event Log . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Transmit a Test Packet. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Save Settings in a Template . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Exit UCT and Close the Enclosure. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
C HAPTER 4
Maintenance
and Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
General Maintenance Tips . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Battery Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
Battery Types. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
Sealed Lead Acid Battery (rechargeable) . . . . . . . . . . . . . . . . . . . . . . . . 48
Connecting and Disconnecting the Battery Cable. . . . . . . . . . . . . . . . . 49
Storing and Recharging the Sealed Lead Acid Battery . . . . . . . . . . . . 49
Troubleshooting Guidelines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
A PPENDIX A
Battery Replacement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
Replacing the Battery. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
A PPENDIX B
Regulatory Notices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
FCC Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
Export Control Classification Number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55

RM2000 Series Installation and Configuration Guide
iii
A PPENDIX C
Optional Equipment. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
AC Battery Charger . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
A PPENDIX D
Glossary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69

RM2000 Series Installation and Configuration Guide
iv

1
1
Getting Started
Introduction
The information in this guide explains how to install and configure Bullhorn®
RM2000 series units, including the RM2020, for service using the Universal
Configuration Toolkit (UCT) software. The information applies to the unit type
that uses satellite (ORBCOMM) network services for communications with the
Bullhorn Asset Tracker (BAT) website.
This guide is divided into the following chapters:
Chapter 1 - Getting Started
Chapter 2 - RM2020 Installation
Chapter 3 - RM2000 Series Configuration
Chapter 4 - Maintenance and Troubleshooting
This guide is also available as a PDF file (portable document format file). It is
included in the installation kit. You can also download the guide from your BAT
website account, through the Help menu.
NOTE:For more information on how to download files from the BAT website,
see BATtools Suite Installer on page 7.

RM2000 Series Installation and Configuration Guide
2 Getting Started
You will need Adobe®Reader (version 5 or higher) installed on your computer to
view or print the PDF file. If you need to install or update Acrobat Reader, visit
Adobe’s website to download a free copy of the software.
ESD Precautions
WARNING:To prevent electrostatic discharge (ESD) damage when handling
electronic equipment, always wear an antistatic wrist strap attached to an
unpainted, grounded metal object. Ensure the wrist strap has maximum contact
with bare skin.
If an antistatic wrist strap is unavailable, discharge static electricity from yourself
and your clothing by touching a grounded metal object before handling electronic
equipment.
Lithium Battery Precautions
WARNING:To protect against personal injury or damage to the lithium
battery, observe the following precautions prior to using the battery.
Lithium batteries may get hot, explode, or ignite and cause serious injury if
exposed to abuse conditions. Make sure to observe the following safety warnings:
Do not install the battery backwards so the polarity is reversed.
Do not connect the positive terminal and negative terminal of the battery to
each other with any metal object (such as wire).
Do not carry or store the battery together with any metal objects.
Do not pierce the battery with nails, strike the battery with a hammer, step
on the battery, or otherwise subject it to strong impacts or shocks.
Do not place the battery in fire or heat the battery.
Do not solder directly onto the battery.
Do not expose the battery to water or salt water, or allow the battery to get
wet.