Bullhorn RM2000 Series Operator's manual

RM2000 Series
Installation and
Configuration Guide

RM2000 Series
Bullhorn® Installation and Configuration Guide
©American Innovations, Ltd.
http://www.aiworldwide.com/
12211 Technology Blvd • Austin, TX 78727
Phone: [phone] • Fax: [phone]

Information in this document is subject to change without notice.
© 2010 American Innovations, Ltd. All rights reserved.
Reproduction in any manner whatsoever without the written permission of American Innovations is strictly forbidden.
Trademarks used in this text: the American Innovations logo and icon are trademarks of American Innovations, Ltd. The
Bullhorn logo and icon are registered trademarks of American Innovations, Ltd. Microsoft and Windows are either
registered trademarks or trademarks of Microsoft Corporation in the United States and/or other countries.
Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and
names or their products. American Innovations, Ltd. disclaims any proprietary interest in trademarks and trade names other
than its own.
May 2, 2012 Part No. 122148-000, Rev. 1

i
Contents
C HAPTER 1
Getting Started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Introduction. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
ESD Precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Lithium Battery Precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Bullhorn System Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
RM2000 Series Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Required Equipment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Ground Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Universal Configuration Toolkit Software . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Microsoft .NET Framework . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
USB Device Driver . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
BATtools Suite Installer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Installing the UCT and Support Files . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Bullhorn Information Line . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Contacting Technical Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
C HAPTER 2
RM2020 Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
RM2020 Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
ORBCOMM Satellite Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Preparing for the Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Electrostatic Discharge. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Ground Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Installing Conduit. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Mounting Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Installation Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Mounting the Enclosure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Mounting the Enclosure on a Metal Pole or Pipe . . . . . . . . . . . . . . . . . 19
Mounting the Enclosure on a Telephone Pole. . . . . . . . . . . . . . . . . . . . 20
Alternate Mounting Method on a Flat Surface . . . . . . . . . . . . . . . . . . . 20
Installing the Antenna/Surge Arrestor. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Installing the Solar Panel Battery Charger (1.65 Watt) . . . . . . . . . . . . . . . . 23
Establish Communications with ORBCOMM Satellite. . . . . . . . . . . . . . . . 25
Connecting Input Wires . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

RM2000 Series Installation and Configuration Guide
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C HAPTER 3
RM2000 Series Configuration . . . . . . . . . . . . . . . . . . . . . . . 29
Introduction. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Configuration Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Disable Synchronization Software. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Connect the Unit and Start UCT . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Load a Template . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Choose a Folder for Templates and Log Files . . . . . . . . . . . . . . . . . . . . . . . 32
Verify International Gateway Setting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Set Up Battery Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Set Up Controller Clock. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Set Up Transmission Schedule . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Set Up Input Channels and Alarms. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Set Up an Input Channel for Millivolt Readings. . . . . . . . . . . . . . . . . . 34
Set Up an Input Channel for Analog Readings. . . . . . . . . . . . . . . . . . . 37
Set Up an Input Channel for Digital Readings . . . . . . . . . . . . . . . . . . . 39
Set Up Channel 5 for Accumulator Readings . . . . . . . . . . . . . . . . . . . . 41
Set Up Channel 6 for Accumulator Readings . . . . . . . . . . . . . . . . . . . . 43
Save Settings in the Event Log . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Transmit a Test Packet. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Save Settings in a Template . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Exit UCT and Close the Enclosure. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
C HAPTER 4
Maintenance
and Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
General Maintenance Tips . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Battery Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
Battery Types. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
Sealed Lead Acid Battery (rechargeable) . . . . . . . . . . . . . . . . . . . . . . . . 48
Connecting and Disconnecting the Battery Cable. . . . . . . . . . . . . . . . . 49
Storing and Recharging the Sealed Lead Acid Battery . . . . . . . . . . . . 49
Troubleshooting Guidelines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
A PPENDIX A
Battery Replacement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
Replacing the Battery. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
A PPENDIX B
Regulatory Notices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
FCC Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
Export Control Classification Number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55

RM2000 Series Installation and Configuration Guide
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A PPENDIX C
Optional Equipment. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
AC Battery Charger . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
A PPENDIX D
Glossary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69

RM2000 Series Installation and Configuration Guide
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1
1
Getting Started
Introduction
The information in this guide explains how to install and configure Bullhorn®
RM2000 series units, including the RM2020, for service using the Universal
Configuration Toolkit (UCT) software. The information applies to the unit type
that uses satellite (ORBCOMM) network services for communications with the
Bullhorn Asset Tracker (BAT) website.
This guide is divided into the following chapters:
Chapter 1 - Getting Started
Chapter 2 - RM2020 Installation
Chapter 3 - RM2000 Series Configuration
Chapter 4 - Maintenance and Troubleshooting
This guide is also available as a PDF file (portable document format file). It is
included in the installation kit. You can also download the guide from your BAT
website account, through the Help menu.
NOTE:For more information on how to download files from the BAT website,
see BATtools Suite Installer on page 7.

RM2000 Series Installation and Configuration Guide
2 Getting Started
You will need Adobe®Reader (version 5 or higher) installed on your computer to
view or print the PDF file. If you need to install or update Acrobat Reader, visit
Adobe’s website to download a free copy of the software.
ESD Precautions
WARNING:To prevent electrostatic discharge (ESD) damage when handling
electronic equipment, always wear an antistatic wrist strap attached to an
unpainted, grounded metal object. Ensure the wrist strap has maximum contact
with bare skin.
If an antistatic wrist strap is unavailable, discharge static electricity from yourself
and your clothing by touching a grounded metal object before handling electronic
equipment.
Lithium Battery Precautions
WARNING:To protect against personal injury or damage to the lithium
battery, observe the following precautions prior to using the battery.
Lithium batteries may get hot, explode, or ignite and cause serious injury if
exposed to abuse conditions. Make sure to observe the following safety warnings:
Do not install the battery backwards so the polarity is reversed.
Do not connect the positive terminal and negative terminal of the battery to
each other with any metal object (such as wire).
Do not carry or store the battery together with any metal objects.
Do not pierce the battery with nails, strike the battery with a hammer, step
on the battery, or otherwise subject it to strong impacts or shocks.
Do not place the battery in fire or heat the battery.
Do not solder directly onto the battery.
Do not expose the battery to water or salt water, or allow the battery to get
wet.

RM2000 Series Installation and Configuration Guide
Getting Started 3
Do not disassemble or modify the battery. The battery contains safety and
protection devices, which, if damaged, may cause the battery to generate
heat, explode, or ignite.
Do not place the battery in or near fire, on stoves, or other high
temperature locations.
Do not place the battery in direct sunlight. Doing so may cause the battery
to generate heat, explode, or ignite. Using the battery in this manner may
also result in a loss of performance and a shortened life expectancy.
Bullhorn System Overview
Bullhorn is a wireless, telemetry system that provides scheduled and by-
exception inbound reporting for field equipment that is typically located in
remote areas. Based on the type of Bullhorn unit you are working with, data and
alarm packets transmit from remote field locations to your account on the secure,
Bullhorn Asset Tracker (BAT) website using digital cellular or satellite
communication networks. You can quickly determine the status of field
equipment anytime using information that is posted to your account on the BAT
website (http://www.bullhornsys.com).
The RM2020 Bullhorn units provide remote monitoring with full coverage using
LEOS satellite (ORBCOMM) communication networks.
RM2000 Series Overview
Each type of unit included in the RM2000 Series is a remote alarm point monitor
and pulse count accumulator. Unit types include the RM2020. The RM2000 Series
supports 6 input channels with the following specifications:
Input channels 1, 3, and 4 are isolated inputs that support analog ±5VDC, 4
to 20mA with external resistor, or active digital input devices.
Input channel 2 supports analog ±100VDC.
Input channel 5 and 6 are non-isolated inputs that support digital dry
contact closure or active digital input devices. Channel 5 can also be used
as a pulse count accumulator and Channel 6 as an accumulator reset. For
the RM2020, a second pulse count accumulator is supported on input
Channel 6.

RM2000 Series Installation and Configuration Guide
4 Getting Started
The flexibility of the Bullhorn unit enables it to monitor various types of devices
such as cathodic protection rectifiers, test points, critical bonds, tanks, and meters.
After installing the unit, you then configure it for service using the Universal
Configuration Toolkit (UCT) software. The UCT software allows you to set
specific parameters that enable the unit to report measurements, alarm
conditions, state changes, health check intervals, and accumulated counts.
Required Equipment
The following items are required to install and configure the unit types included
in the RM2000 Series:
Small slotted screwdriver
Small Phillips head screwdriver
Wire stripper
Wire cutter
Voltmeter
Adjustable wrench if installing the solar panel battery charger
Socket or open end wrench set
Satellite terminal (provided in the installation kit)
Compass
Waterproof sealing tape
Non-conductive silicon grease (provided in the installation kit)
Satellite terminal interface cable (provided in the installation kit)
Silicon adhesive
Mounting hardware appropriate for the type of mounting surface
(supplied by customer)
Appropriate tools to prepare the mounting surface for the installation.
Depending on the mounting surface, this may include a hand drill and
metal, masonry, or wood drilling bit.
Configuration cable (provided in the installation kit):
•RS232 serial configuration cable
•Mini USB cable
Installation drawing (provided in the installation kit)

RM2000 Series Installation and Configuration Guide
Getting Started 5
Hardware
IBM-compatible computer with the following hardware and software
specifications:
Pentium®processor with CD-ROM drive
256 MB RAM (minimum)
70 MB free hard drive space
Spare RS232 serial port or USB port
Software
Microsoft®Windows XP operating system with Service Pack 2 or 3; Vista®
Home Premium, Business, or Ultimate with Service Pack 1 or higher; or
Windows 7® Home Premium, Professional, or Ultimate
Windows .NET Framework version 2.0 (provided in the installation kit)
Universal Configuration Toolkit Software (provided in the installation kit)
USB device driver (provided in the installation kit). If you are working
with a Bullhorn unit that includes a USB configuration port, install the USB
device driver included in the installation kit prior to connecting the
Bullhorn unit to your computer. For more information, see Installing the
UCT and Support Files on page 9.
Internet Explorer (IE) version 8.0 or higher
If you need to update your Internet browser software, visit the Microsoft
website at the following web address to download a current version of the
software:
http://www.microsoft.com/windows/ie/default.asp
Adobe®Reader version 6.0 or higher
Ground Connection
If you are working with a Bullhorn unit that includes the rectifier interface option
with surge protection or test point filter option with surge protection, an external
ground connection is not required. Both of these options provide enhanced surge
protection either in the design of the unit or as an external connection.

RM2000 Series Installation and Configuration Guide
6 Getting Started
If you are working with a Bullhorn unit that does not include either of the options
described above, do not ground at the Bullhorn unit. Common practice is to
ground the shield of the instrument cable at only one end. Ground the shield
drain wire to a suitable ground point at the source of the signal instead. This
method is intended to drain off electrically induced voltage levels from external
sources in an effort to ensure the most accurate and stable signal. The shield wire
should never be grounded on both ends. If the signal has unacceptable
fluctuation, the system ground should be repaired or improved.
Universal Configuration Toolkit Software
The Universal Configuration Toolkit (UCT) is a software program you use to set
and read the adjustable parameters of a Bullhorn unit that uses digital cellular or
satellite communications with your website account. After installing the unit, you
then configure it for service using the UCT software (also called configuration
software). The UCT software also provides diagnostic tools for checking unit
input channels, RSSI level, and transmitting a test packet to confirm
communications with the Bullhorn website.
NOTE:You can also use the Bullhorn Information Line to verify data or test
packets have been received on your website account for a unit you specify. For
more information, see Bullhorn Information Line on page 10.
Microsoft .NET Framework
To run the UCT software, your computer must first be installed with Microsoft®
.NET Framework version 1.1 or higher. Microsoft .NET Framework is a set of
software components that enable your computer to run any software program
that has been developed using Microsoft .NET technology. The installation
program for the UCT software and Microsoft .NET Framework are both included
in the installation kit (BATtools Suite Installer). When you install .NET
Framework or the UCT software on your computer, a setup program guides you
through the installation process as files copy to your computer’s hard drive. The
UCT software installation also creates a program icon on your computer desktop.
You can also start the UCT software using the Windows Start menu (
Start >
Programs > Configuration Toolkit
).
For more information about Microsoft .NET Framework, visit the Microsoft
website at the following web address:
http://www.microsoft.com

RM2000 Series Installation and Configuration Guide
Getting Started 7
USB Device Driver
The USB device driver is software that allows your computer to communicate
with the Bullhorn unit via the USB configuration cable when configuring the unit
for service.
Installing the USB device driver is a one-time process and does not need to be
repeated if you have already installed the driver on your computer. Once it is
installed on your computer, it will work for any Bullhorn unit that includes a USB
configuration port.
The USB device driver should be installed prior to connecting the Bullhorn unit to
your computer. If the USB device driver is not installed and you connect the
Bullhorn unit to the USB port on your computer, Windows displays the “Found
New Hardware” message and icon in the System Tray of your computer.
Windows will then attempt to locate a suitable device driver already installed on
your computer. Exit any open windows and then complete the procedure in this
section to install the USB device driver.
BATtools Suite Installer
The BATtools Suite Installer includes the UCT, .NET framework, and USB device
driver files. Before installing BATtools, review the following information if you
have a previous version of the Universal Configuration Toolkit (UCT) software
installed on your computer (refer to Figure 1-1). If a previous version of the UCT
is not installed on your computer, continue with Installing the UCT and Support
Files on page 9.
 Everyone Installation Option: If you installed a previous version of the
UCT software using the
Everyone option, that version must first be
uninstalled before installing the new version of UCT software.
 Just Me Installation Option: If you installed a previous version of the UCT
software using the
Just Me option, it is not necessary to uninstall the
previous version prior to installing the new version of UCT software.

RM2000 Series Installation and Configuration Guide
8 Getting Started
Figure 1-1. Configuration Toolkit Installation Window
NOTE:You can also visit the BAT website (www.bullhornsys.com/wiki) to
download a copy of the BATtools Suite Installer, which includes the UCT and all
support files. Click
Help > Support Files > Support Files for Download >
BATtools Suite Installer .
If a previous version of the software is installed using the
Everyone installation
option, uninstall the software as follows:
a Click Start on the Windows Start menu and then select Settings >
Control Panel .
b Click Add or Remove Programs .
c Click Configuration Toolkit and then click Remove .
d After the UCT software uninstalls, click the Windows close icon (X).

RM2000 Series Installation and Configuration Guide
Getting Started 9
Installing the UCT and Support Files
To install the UCT, Microsoft .NET Framework, and USB driver:
IMPORTANT:In order to install the USB device driver on your computer,
you must log on as an administrator or your computer user name must be
a member of the Administrators group. If needed, contact your network
administrator or IT department to determine if your user name is setup
with administrator rights or privileges.
1 Copy BATtools to your computer from either the media included in the
configuration kit or the BAT website. Make sure that all files are extracted.
2 Open BATtools.zip file and double-click the BatToolsSuiteInstaller.exe
file to begin the installation.
3 Check the Universal Config Tool check box.
4 Check the Silicon Laboratories USB to UART Driver check box and the
Microsoft .NET Framework check box, if available and unchecked. If
either of these are already installed on your computer, a check box will not
display next to the name.
NOTE:The MicroMaxProgrammer is included in the BATtools Suite
Installer. You will not need to install this program.
5 Click the Install button.
NOTE:The battery/power cable does not need to be connected to the
Bullhorn unit in order for Windows to recognize the Bullhorn USB
connection. The Bullhorn USB connection draws power from the USB port
on your computer.
6 Follow the prompts to install the programs.

RM2000 Series Installation and Configuration Guide
10 Getting Started
USB Driver Does Not Install
If the UCT is unable to find your device, the USB driver may not have installed
properly. An alternate method to install the USB driver is to install it directly from
the executable (.exe) file. Follow the steps below:
1 From the BATtools folder, open SupportFiles > SiliconLabsUSBDriver
folder.
2 Double-click the executable file CP210x_VCP_Win_XP_S2K3_Vista_7.exe.
3
Follow the prompts to install the driver.
Bullhorn Information Line
The Bullhorn Information Line is an automated attendant telephone system. It is
typically used when installing units in the field. The system identifies when the
last data transmission (or test packet) was received on your website account for a
unit you specify.
Complete the following steps to use the Bullhorn Information Line:
1 Call the Bullhorn Information Line at 866-287-6739.
2 Press 1 to access the packet log when prompted.
3 Use your telephone keypad to enter the unit serial number when
prompted. The unit serial number is included on the bar code label on the
side of the unit. It is also included on the label of the shipping carton.
4 If required, repeat this step to check another unit.
Contacting Technical Support
If you need assistance with the installation or configuration, contact American
Innovations (AI) Technical Support in any of the following ways:

RM2000 Series Installation and Configuration Guide
Getting Started 11
Table 1-1. How To Contact Technical Support
Telephone :[phone]
E-mail :[e-mail]
Mail :American Innovations, Ltd.
ATTN. FDD Technical Services
12211 Technology Blvd.
Austin, TX 78727
Fax :[phone]

RM2000 Series Installation and Configuration Guide
12 Getting Started