Burco HW0110 User manual

08/54669/0 (Issue 1)
INSTRUCTION MANUAL
PORTABLE HAND WASH UNIT
These instructions cover the following Burco models:
444448591
111715
Glen Dimplex UK LTD, trading as,
Glen Dimplex Heating & Ventilation
Web: www.gdhv.co.uk
Millbrook House, Grange Drive, Hedge End, Southampton, SO30 2DF.
UK Customer Service Tel: +44 [0]344 879 3588
ROI Customer Service Tel: +353 [0]1 8424833
www.burco.co.uk
© Glen Dimplex. All rights reserved. Material contained in this publication may not be reproduced in whole or in
part, without prior permission in writing of Glen Dimplex

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Table of Contents
1.0 About my Product............................................................................................................................................. 3
2.0 Scope of Delivery.............................................................................................................................................. 3
3.0 Warnings and Precautions................................................................................................................................ 4
4.0 Introduction...................................................................................................................................................... 6
5.0 Warranty Period ............................................................................................................................................... 6
6.0 Technical Data .................................................................................................................................................. 7
7.0 Burco Handwash Installation............................................................................................................................ 8
7.1 Installation Requirements............................................................................................................................ 8
7.2 European Directives ..................................................................................................................................... 8
7.3 Before Connection To Power Supply ........................................................................................................... 8
7.4 Location........................................................................................................................................................ 8
7.5 Electrical Connection.................................................................................................................................... 9
7.3 Important Safety Instructions .................................................................................................................... 10
7.4 Other Safety Considerations ...................................................................................................................... 10
8.0 Operating Instructions.................................................................................................................................... 11
8.1 Filling .......................................................................................................................................................... 12
8.2 Hand Washing ............................................................................................................................................ 13
8.3 After Use..................................................................................................................................................... 13
8.4 Protective Cutout ....................................................................................................................................... 13
9.0 Descaling & Cleaning Advice and Information ............................................................................................... 14
9.1 Descaling .................................................................................................................................................... 15
10.0 Troubleshooting ........................................................................................................................................... 16
11.0 Disposal......................................................................................................................................................... 16
12.0 Spare/Replacement Parts List ...................................................................................................................... 17
13.0 Wiring Diagram............................................................................................................................................. 18
13.1 IR Sensor Version ..................................................................................................................................... 18
13.2 Foot Pedal Version ................................................................................................................................... 19
14.0 Frequently Asked Questions (FAQ’s)............................................................................................................ 20
15.0 Warranty Information .................................................................................................................................. 21
16.0 Terms and Conditions................................................................................................................................... 22
17.0 Notes ............................................................................................................................................................ 23

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1.0 About my Product
Please take some time to complete the information below; it may save time if you need to contact us for any
reason.
Model Number
Serial Number
(this can be found on the data
badge on the back of the
product)
Date of purchase
Purchased from
In your instruction pack you will find a duplicate data badge, which contains all the critical information
above. You can peel of the backing and stick in the box below:
2.0 Scope of Delivery
The contents of this package include:
•Burco handwash
•Instruction Booklet

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3.0 Warnings and Precautions
WARNING. THIS SYMBOL MEANS THERE IS A RISK OF PERSONAL INJURY.
IMPORTANT. THIS SYMBOL MEANS THERE IS A RISK OF DAMAGING THE APPLIANCE.
THIS APPLIANCE MUST BE INSTALLED, COMMISSIONED AND SERVICED BY A QUALIFIED PERSON
IN ACCORDANCE WITH THE NATIONAL AND LOCAL REGULATIONS IN FORCE IN THE COUNTRY
OF INSTALLATION. ALSO TAKE INTO CONSIDERATION.
•HEALTH AND SAFETY AT WORKS ACT
•IEE REGULATIONS
•BS CODES OF PRACTICE
•LOCAL AND NATIONAL BUILDING REGULATIONS
•LOCAL AND NATIONAL WATER REGULATIONS
THIS APPLIANCE MUST BE INSTALLED;
•IN LOCATIONS OVERSEEN BY TRAINED PERSONNEL
•ON A FLAT, HORIZONTAL SURFACE
DISCONNECT APPLIANCE BEFORE SERVICING, MAINTENANCE OR CLEANING.
IF THE SUPPLY CORD IS DAMAGED, IT MUST BE REPLACED BY THE MANUFACTURER, ITS SERVICE
AGENT OR SIMILARLY QUALIFIED PERSONS IN ORDER TO AVOID A HAZARD.
DO NOT IMMERSE CORD, PLUG, OR WATER BOILER IN WATER OR ANY OTHER LIQUID.
THIS APPLIANCE MUST ONLY BE USED FOR HEATING WATER.
DURING OPERATION PARTS & SURFACES MAY BECOME HOT –AVOID ACCIDENTAL CONTACT.

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THIS APPLIANCE IS NOT SUITABLE FOR OUTDOOR USE OR AN AREA WHERE WATER JET COULD
BE USED.
TO AVOID DAMAGE OF SUFFOCATION PLEASE REMOVE ALL PACKAGING
DO NOT USE PRODUCT IF THERE IS VISIBLE SIGNS OF DAMAGE
THIS APPLICANCE IS NOT INTENDED FOR USE BY PERSONS INCLUDING CHILDREN WITH
REDUCED PHYSICAL, SENSORY OR MENTAL CAPABILITIES, OR LACK OF EXPERIENCE OR
KNOWLEDGE, UNLESS THEY HAVE BEEN GIVEN SUPERVISOR OR INSTRUCTION CONCERNING
USE OF THE APPLIANCE BY A PERSON RESPONSIBLE FOR THEIR SAFETY
CHILDREN SHOULD BE SUPERVISED TO ENSURE THAT THEY DO NOT PLAY WITH THE APPLIANCE
THE APPLIANCE SHOULD REACH A MAXIMUM TEMPERATURE OF 42°C AND NOT FALL BELOW
42°C FOR OPERATION

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4.0 Introduction
Thank you for purchasing this Burco Portable Handwash.
To ensure you obtain the full benefits from your new appliance:
•Please read this instruction book carefully and follow all advice given. Please pay attention to any
warnings.
•If you are unsure of any aspects of the information provided, or the setup and performance of the
product, please contact our Customer service team on +44 [0]344 879 3588.
The product is intended for commercial use as detailed in these instructions. The Company has a policy of
continuous improvement in product quality and design. The company therefore reserves the right to change
the specification at any time.
5.0 Warranty Period
This Burco handwash comes with a comprehensive 1-year parts and labour warranty
(Please see page 21 & 22 for full warranty information)
The warranty does not cover:
•Consequential damage arising out of any failure acceptable under warranty.
•Accidental damage or misuse as detailed in these instructions.
•Unauthorised alterations made to the appliance that are not made by a Burco-approved engineer.
•Any damage due to incorrect installation, or build-up of scale or food debris.
It is important that you descale your water boiler regularly, particularly in hard water areas.
FAILURE TO DESCALE your water boiler will INVALIDATE YOUR WARRANTY

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6.0 Technical Data
Model
HW0110 & HW0110-P
SKU Number
444448591 & 111715
Height (mm)
1010
Tap Height (mm)
170
Width (mm)
390
Depth (mm)
415
Clean Water Capacity (L)
10.0
Number of Handwashes per fill
80
Water Temperature (°C)
42
Water Inlet Pressure (Bar)
1-8
Weight (kg)
9.30
Water Protection
IPX4
Voltage (V)
220-240V~50/60Hz
Power Rating (W)
1680-2000W
Sound Level (db)
<60db
Note this product is IPX4 Rated. This product protects from splashing water in any direction

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7.0 Burco Handwash Installation
7.1 Installation Requirements
It is essential that this appliance is installed correctly. Installation should comply with all local electrical, and
health and safety requirements.
WEEE directive registration no. WEE/598W
At end of unit life, dispose of appliance and any replacement parts in a safe manner, via a licenced waste
handler. Units are designed to be dismantled easily and recycling of all material is encouraged whenever
practicable.
7.2 European Directives
As a producer and a supplier of appliances we are committed to the protection of the environment and are in
the compliance with the WEEE directive. All our electric products are labelled accordingly with the crossed out
wheeled bin symbol. This indicates, for disposal purposes at end of life, that these products must be taken to a
recognised collection points, such as local authority sites/local recycling centres
This appliance Complies with European Community Directives (CE) for household and similar electrical
appliances and Gas appliances where applicable.
This appliance conforms to European Directive 2009/125/EC regarding Eco design requirements for energy-
related products.
7.3 Before Connection To Power Supply
•Remove all packaging.
•Check the appliance for damage. Report any damage immediately to the carrier or supplier.
•Remove any protective plastic coating.
•Any water in the unit is due to testing and is normal.
•Check the available power supply corresponds to that shown on the appliance rating label.
7.4 Location
•This hand wash unit is for indoor use only.
•Only use on a flat level surface.
•Move using the side handles.
•The appliance is only to be installed in locations where its use and maintenance is restricted to trained
personnel.

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•The mains lead should reach from the mains socket without straining the connections or creating a trip
hazard.
•Keep the mains lead away from any hot surfaces.
•Do not place the appliance near a hot gas or electric burner.
7.5 Electrical Connection
•Check that the voltage on the rating plate of your appliance corresponds with your electricity supply
which must be A.C. (Alternating Current).
•If the socket outlets are not suitable for the plug supplied with this appliance, the plug should be
removed and the appropriate one fitted.
•WARNING: This appliance must be earthed.
•The mains lead of this appliance will already be fitted with a BS1363 13A plug. If the fuse must be
replaced, use a 13-amp fuse complying with BS 1362.
•A residual current device (RCD) should be used with this unit.
•The RCD must be plugged directly into the socket and the appliance plugged directly into the RCD.
Important: The wires in the mains lead are coloured in accordance with the following code:
•The wire which is coloured green and yellow must be connected to the terminal in the plug which is
marked with the letter E or the earth symbol or coloured green or green and yellow.
•The wire which is coloured blue must be connected to the terminal which is marked with the letter N or
coloured black or blue.
•The wire which is coloured brown must be connected to the terminal which is marked with the letter L
or coloured red or brown.
Wire Colour
Wire Name
Wire Code
Green & Yellow Wires
Earth
E
Blue Wire
Neutral
N
Brown Wire
Live
L

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7.3 Important Safety Instructions
•The unit should only be operated on a flat, level surface.
•The unit should only be operated on a dry surface avoiding any possibility of water ingress into the lower
electrical compartment.
•The unit should not be lifted or moved whilst connected to the mains.
•Always switch off and disconnect the unit from the mains when not in use or when cleaning.
•Children do not understand the dangers associated with operating electrical appliances. Never allow
children to use this appliance.
Make sure that the connections are tight and that there are no loose strands of wire and no insulation trapped
under the terminals. Tighten the clamp in the plug making sure that it grips the outer covering of the cord. If
fitting a BS 1363 13A fused plug, then fit a 13A fuse. Tighten the plug cover securely. If you are in any doubt,
consult a qualified electrician.
7.4 Other Safety Considerations
•Do not operate with a damaged lead or plug, or after an appliance has malfunctioned, or has been
dropped or damaged in any way.
•Contact Burco for advice on examination, repair, or electrical or mechanical adjustment.
•Do not dismantle any part of the unit. Responsibility cannot be accepted if this instruction is ignored.
•This appliance must only be used for hand washing; it is not intended for dishwashing.
•Maintenance other than cleaning should be performed by the manufacturer while this product is within
guarantee (contact our service helpline) or otherwise by a qualified service engineer.
•Unplug from the mains outlet when not in use and before cleaning.
Important: if the supply cord is damaged, it must be replaced by the manufacturer, service agent or
similar qualified person in order to avoid a hazard. The supply cord may become warm when the
appliance is in use.
WARNING - THIS APPLIANCE MUST BE EARTHED. A RESIDUAL CURRENT DEVICE (RCD) MUST BE USED WITH
THIS UNIT (Electrical connection: 220-240V ~50/60Hz, 7.6-8.3A, 1680-2000W)
Important: Please ensure water level does not reach the bottom of the tank before refilling as it may
cause a shortage of the electrics.

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8.0 Operating Instructions
444448591
111715
1. Waste Bucket and lid (Inside)
2. Water Spout
3. Sink Bowl
4. Latches connecting top and bottom sections
together
5. Handles
6. Water feed tube (Inside)
7. Wheels
8. Overflow
9. Infra-Red Sensor Housing (SKU 444448591
only)
10. Upper Section
11. Lower Section
12. Power Indicator
13. Reset Button (Underneath)
14. Foot pedal (SKU 111715 only)

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TURN OFF THE POWER SUPPLY AND REMOVE THE PLUG WHEN NOT IN USE, BEFORE CLEANING, AND BEFORE
REPLACING ANY PARTS.
8.1 Filling
Important: Always put water in the unit before switching on.
1. Lift out the bowl by the edges. Raising it off the upper section and sliding it up the water spout. When it is
high enough, rotate the bowl and spout until clear of the opening of the upper section.
2. Lift out the waste container, remove the lid and check that it is empty.
Important: This container must be empty before use otherwise there is a chance of over filling.
3. Replace the waste container in the top section and replace the bowl, ensure that
it is fitted snugly back in place.
4. To fill, release the catches situated either side of the handwash that secure the
upper section to the lower.
5. Lift the upper section until it is clear of the lower section noting two cut outs in
the bottom edge. These are to be positioned on the left-hand side of the rolled
edge of the lower container giving a resting position and allowing hands free
access for filling.
6. Pour clean water into the lower tank. Never fill beyond the MAX fill mark (10
litre) otherwise water will flow out of the overflow.
7. Lift the upper section and replace it on the lower section, aligning the two container seams. Failure to
correctly align these sections will result in difficulty in latching the two parts together and may damage
the latches themselves.

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8.2 Hand Washing
1. A) To operate, place your foot momentarily into the black plastic moulding at the bottom of the unit.
This interrupts an infra-red beam, which in turn pumps water out of the water spout for approximately
7 seconds. Repeat by momentarily putting your foot back into the plastic moulding once the previous
dispense has finished.
B) For foot pedal version place foot on the foot pedal located at the bottom of the unit. Repeat this
process as necessary to dispense water from the water spout. The pedal should be pressed for 5-7
seconds per wash
2. When water is no longer dispensed from the nozzle when activated, the lower tank may be empty
Important: Turn off the power and remove the plug when empty.
3. Empty the waste container and refill the lower tank as described above.
4. If there is water remaining in the lower tank check that the quick release fitting is securely attached to
both pipes, see cleaning and descaling.
8.3 After Use
Disconnect from the mains supply and empty the waste container.
Water may be left in the lower tank when not in use for short periods, but to maintain a supply of fresh water,
it should be emptied periodically and cleaned out.
8.4 Protective Cutout
The hand wash is fitted with a thermal cut-out which protects the unit from damage if allowed to boil dry or
switched on without water.
8. Relatch the catches ensuring the wire retainers are situated above the cleat
9. Plug into the supply. The indicator light will illuminate to indicate power to the
unit and the water will start to heat up.
10. A) For IR senor version put your foot momentarily into the black plastic
moulding at the bottom of the unit. This interrupts an infra-red beam which in
turn operates the water pump. Do this twice to prime the pump. No water will
be dispensed until this is done.
B) For foot pedal version put your foot on the pedal with little force to operate
the water pump. The pedal should be pressed for 5-7 seconds per wash
11. The unit takes approximately 15 mins to reach full temperature. The unit is
now ready to use.

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If the cut-out operates, allow the unit to cool down, carefully tilt the unit as there may be water in either the
top or bottom sections, then press the red reset button situated underneath the base.
9.0 Descaling & Cleaning Advice and Information
ALWAYS TURN OFF THE POWER SUPPLY AND REMOVE THE PLUG BEFORE CLEANING,
ALLOW THE HAND WASH TO COOL
THIS HAND WASH IS NOT WATERPROOF
DO NOT USE A WATER JET SPRAY TO CLEAN THE INTERIOR OR EXTERIOR OF THE
APPLIANCE, OR USE A WATER JET IN THE VICINITY OF THE APPLIANCE
To proficiently clean the product, follow these instructions
•Lift out the bowl by the edges raising it the upper section and sliding it up the water spout. When it is high
enough, rotate the bowl and spout until clear of the opening of the upper section.
•Locate the quick release fitting, this is the large white plastic fitting joining two pipes.
•Ensure that the bezel is unscrewed to its fullest extent.
•Grip the white fitting and firmly push the plastic ring at the top of the fitting into the body of the fitting.

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This will release the lock and allow the upper pipe to be removed. Then push the lower ring into the body
of the fitting and remove the fitting from the lower pipe.
•Release the catches and separate upper and lower sections.
Note: Never clean the unit when it is still hot - wait for it to cool completely to avoid any chance of burns.
Exterior
•Clean with water and detergent. Do not use harsh abrasive cleaners as this could damage the surface
finish.
Interior
•Brush any scale or sediment from the element and rinse thoroughly with clean water.
9.1 Descaling
In hard water areas scale will form on the element and interior. This will adversely affect the operation of the
hand wash if allowed to accumulate. Descale on a regular basis, using a proprietary descaler recommended for
stainless steel kettles. Follow the instructions provided with the descaling product, and then refill with fresh
water, heat and discard the water before general use. This must be done three times. Do not use the descaler
unless the manufacturer specifically states it is suitable for water boiling applications.
IMPORTANT: Failure to descale will invalidate your guarantee.

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10.0 Troubleshooting
Fault
Possible Cause
Remedy
The appliance does not operate
No power to the appliance
Check supply socket is switched
on
Check fuse and circuit breaker
Check green power indicator is
illuminated
Product is Empty
Refill product
Thermostat or element faulty
Replace thermostat or element
11.0 Disposal
At the end of the appliance’s useful life, it should not be disposed of with household waste. Please recycle where
facilities exist. Check with your local authority for recycling facilities and advice in your area
For electrical products sold within the European Community. At the end of the
electrical products useful life it should not be disposed of with household
waste. Please recycle where facilities exist. Check with a Local Authority or
retailer for recycling advice in your country. Batteries should be disposed of or
recycled in accordance with WEEE Directive 2012/19/EU. Packaging should be
recycled where possible.

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12.0 Spare/Replacement Parts List
Description
IR Sensor Version
(SKU 444448591)
Foot Pedal Version
(SKU 111715)
Element kit Inc. seal BBU59151
SP082610801
SP082610801
Green Neon Assy
SP62448
SP62448
Wheel assembly
SP62619
SP62619
White plastic lid
SP082626782
SP082626782
Bucket 10L White
SP62635
SP62635
Funnel
SP62636
SP62636
Tap pipe assembly
SP083155800
SP083155800
Hand wash bowl assembly
SP083327100
SP083327100
IR housing unit assembly
SP62672
SP01/110584/0
Pump assembly
SP62625
SP62625
Handle assembly
SP60109
SP60109
Thermostat 55.13102.150
SP62629
SP62629
Reset rod tube & Spring Set
SP59093
SP59093
Overheat thermostat
SP62819
SP62819
Spiderfixes push-on
SP62658
SP62658
Footpedal
N/A
SP03/24017/0
Cable Gland
N/A
SP03/24018/0
For further information or to purchase spare parts, please contact our Aftersales team on +44 [0]344 879 3588.
Please ensure you have the details of the model and serial numbers to hand. These can be found in the “About
my product” section on page 2. These can also be found on the data label at on the back of the appliance.
Genuine replacement Burco parts must be fitted. If generic non-Burco parts are fitted, you may prevent your
appliance from operating safely and in the most efficient manner and invalidate your warranty

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13.0 Wiring Diagram
13.1 IR Sensor Version
The wiring diagram for the Burco Handwash Product Number 444448591 is shown below. Wiring should be
replaced by the manufacturer, service agent or similar qualified person in order to avoid a hazard.
This diagram is the property of Glen Dimplex UK Ltd. and is not to be reproduced or transmitted in any
shape or form without the permission of Glen Dimplex UK Ltd.

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13.2 Foot Pedal Version
The wiring diagram for the Burco Handwash Product Number 111715 is shown below. Wiring should be replaced
by the manufacturer, service agent or similar qualified person in order to avoid a hazard.
This diagram is the property of Glen Dimplex UK Ltd. and is not to be reproduced or transmitted in any
shape or form without the permission of Glen Dimplex UK Ltd.

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14.0 Frequently Asked Questions (FAQ’s)
The following list of FAQ’s may help you with any information or problems with your Burco handwash.
Alternatively, please contact our Aftersales Team on +44 [0]344 879 3588 if your question is no covered below
or if you aren’t sure about something.
Q. Are there any restrictions as to where I should locate my Burco handwash?
A. Yes, your appliance should be positioned on a flat, horizontal surface that can take the weight of the appliance
when full of water. Consideration must also be given to servicing requirements and safe operational access to
the appliance must also be ensured. For a detailed overview of installation requirement, please refer to Page 8
of this instruction book.
Q. There is no water coming from the tap?
A. Check that the water tank is full, and the appliance is switched on.
Q. The water from the tap is cold?
A. Check the appliance is connected to mains power and restart product. If you require further help, please
connect our Aftersales Team on +44 [0]344 879 3588.
Q. What Warranty does my water boiler have?
A. Your Burco handwash will come with a 1-year parts and labour warranty. Please see the ‘Warranty’ section
on page 6 for details.
Q. Can I purchase any replacement parts?
A. Yes, we have several replacement parts available. If you require any spare parts, please do not hesitate to
contact our Aftersales Team on +44 [0]344 879 3588 and they will be happy to assist.