
Plus-X 600 Installation and Operation Manual Rev B
Troubleshooting
If the network connection between the Plus-X 600 and ARC Plus is lost, the ARC Plus will log
an alarm after three minutes of network failure. The Plus-X 600 Link LED will also turn off.
Check your network settings on both the ARC Plus and Plus-X 600.
Note: Plus-X 600 events and errors are logged to the ARC Plus event list, which is accessible
by the ARC Plus front panel, ARC Plus Web Interface and from AutoPilot 2010.
Getting Help
For
technical
support,
pl
ease
email
suppo
[email protected]m
or
call
ou
r
direct
techni
cal
support
line
at
978-486-3711. We will be glad to assist you. The technical support office is open Monday –
Friday, 9AM to 5PM Eastern time.
Warranty
Burk Technology, Inc. warrants the Plus-X 600 to be free of defects in materials and
workmanship for a period of 24 months from the date of purchase. Equipment will be repaired or
replaced at the option of Burk Technology and returned freight prepaid to the customer.
Damage due to abuse or improper operation or installation of the equipment or caused by fire or
flood or harsh environment is not to be covered by this warranty. Damage in shipping is not the
responsibility of Burk Technology. A return authorization must be obtained before returning any
equipment. Materials returned under this warranty must be shipped freight prepaid and insured
in the original shipping carton or suitable substitute to Burk Technology, Inc., 7 Beaver Brook
Road, Littleton, MA 01460. Repairs not covered under this warranty will be made at prevailing
shop rates established by Burk Technology.
THE WARRANTY SET FORTH ABOVE IS IN LIEU OF ALL OTHER WARRANTIES, EXPRESS
OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE WARRANTIES OF
MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. BURK TECHNOLOGY,
INC. SHALL NOT BE LIABLE TO ANY PARTY FOR ANY INCIDENTAL, SPECIAL, INDIRECT
OR CONSEQUENTIAL DAMAGES ARISING FROM THE USE OF THIS EQUIPMENT.