Burnside T355 User manual

BURNSIDE
www.burnsidetelecom.com
T355 fixed cellular terminal
Burnside Telecom Limited
Burnside House, Isington, Alton
GU34 4PP, United Kingdom
BURNSIDE
www.burnsidetelecom.com
user manual
Tel: [phone]
Fax: [phone]
Email: [e-mail]

1
Contents
2 Introduction
2 Welcome
3 Overview
4 Setting up
4 Remove the cover
4 Install your SIM card
5 Connect the battery
5 Replace the cover
5 Position the terminal
6 Connect the antenna, telephone and power adapter
7 Switch on
8 Data and fax connections
9 Configuring and connecting the terminal for data
14 Everyday use
14 Status indications
15 Making and receiving calls
15 Ring back test
15 Power loss during operation
16 Security: PIN and PUK codes
16 Call waiting
17 In-call dialling
17 Conference calls
18 Configuration codes
19 Basic configuration codes
24 Advanced configuration codes
24 Call forwarding
25 Call barring
26 Call waiting
27 Security features
27 Phone number presentation
28 Further information
28 Troubleshooting
28 Important safety information
30 Index

2
Introduction
Welcome
Thank you for choosing the Burnside T355 fixed cellular terminal - this device
allows you to use a standard telephone in locations where landline phone
connections are unavailable, impractical or too expensive. The T355 uses a
quad-band transceiver and supports GPRS (General Packet Radio Service) for
increased data communication rates.
Your Burnside T355 terminal allows any attached telephone to be used in the
same way as a normal telephone.
Supplied items
In addition to this guide, please ensure that you have the following:
• Burnside T355 terminal,
• Compact antenna,
• Mains power adapter,
• Telephone cable adapter (not supplied in all kits),
• USB connections cable (not supplied in all kits).
Additional items that you will require
• A valid SIM card,
• A touch tone telephone (preferably one that includes a caller identification
feature on its display: Calling Line Identification [CLI] or Caller ID). You can
also use a cordless phone base station, but not an ISDN phone, VoIP phone
or non-standard phone designed for use with a PBX.

3
Indicators
Provide status information about power
input and other operational factors
Slot for Kensington™ cable lock
Antenna connector
On/off switch
USB connector
Phone connector
Power connector
Overview
Removable cover gives
access to the SIM card
slot and backup battery

4
Install your SIM card
Note: Ensure the T355 is switched off before
installing a SIM card (the front panel indicators
should not be illuminated or flashing).
If they are, remove the power
connector and, if necessary,
press and hold the small
red button on the rear panel
until the amber and centre
green indicators illuminate,
and then release the button.
Setting up
Remove the cover
1 Place the terminal on a level
surface.
2 Grip the ridges on either
side of the light-grey top
cover and lift it gently
from the base unit. This
will reveal the SIM card
holder and the battery.
a
a
2
1(a) Slide back the
hinged lid to unlock it,
then (b) swing it open.
3Press down
on the hinged
lid and slide it
forward so that it
locks into place.
(a) Insert the SIM card
into the hinged lid
as shown.
(b) Swing
shut the
hinged lid
ensuring that
the SIM card
remains fully in place.

5
Connect the battery
Your terminal may have been shipped
with its battery disconnected. If so:
1 Locate the battery lead and
plug it gently but firmly into
the adjacent socket (it will
fit one way only, however,
take extra care to fit it cor-
rectly with the black wire
closest to the rear corner of
the unit).
Replace the cover
1 Align the cover correctly with the base unit.
2 Press the cover onto the base until it
clicks into place. If the unit is to
be wall mounted, you can
reverse the cover so that
the lettering is the correct
way up.
Black
wire
Position the terminal
Before connecting the external items to your terminal, place the unit in a suitable
location, but keep it at least one metre from your telephone to avoid interference.
See the inside rear page for a wall mounting template.
Low signal strength
If the signal strength is insufficient (indicated by the amber and centre green
indicators both flashing once every two seconds), you may need to adjust the
position of the antenna.

6
Connect the antenna
1 Align the supplied antenna (or another suitable
GSM antenna) with the circular connector
on the far left of the rear panel.
2 Attach the antenna and twist
the connector collar clockwise
until it is finger-tight - do not
overtighten.
Note: In use, the antenna
should always be vertical. The
supplied antenna has a hinge so
that you can position it correctly. When
the unit is wall mounted the antenna should
point straight down. See the inside rear page for
a wall mounting template.
Connect the power adapter
1 Attach the connector from
the power adapter to the
socket on the far right of
the rear panel.
2 Plug the power adapter
into a nearby mains
outlet.
The right hand green
indicator on the front panel
should illuminate to show
that power is supplied.
Connect a telephone
1 Connect a standard corded
telephone to the socket
on the rear panel. If your
phone has a different
connector than a standard
RJ11 type, use an adaptor
(supplied in some kits).

7
Switch on
On the terminal rear panel, press and hold the red button
until the front panel amber and centre green indicators il-
luminate, then release the button. Note: If the indicators fail
to illuminate when the button is pressed, the battery may
be fully discharged. If so, please allow up to one hour for
the battery to obtain sufficient charge.
Amber Centre
green
Right
hand
green
Centre green indicator extinguishes
and amber indicator shows a rapid
on/off flash.
This indicates that a PIN code is
required to unlock the SIM card.
Centre green indicator changes to a short
flash every two seconds.
This is the ‘standby’ flash and shows that
the terminal is ready for use. Please see
page 14 for further details.
Enter a PIN code
1 Lift the handset (you will hear a series of short tones instead of a dial tone).
2 On the telephone keypad, dial the following:
*8*[PIN code] # where [PIN code] is a 4 to 8-digit code for the SIM card.
• If the code is accepted: You will hear two short beeps, the amber indicator
will extinguish and the centre green indicator will show a short ‘standby’
flash every two seconds. The terminal is now ready for use, please see the
next page for details about making and receiving calls.
• If the code is rejected: You will hear a single low pitched beep. Check that
you have the correct PIN code for the SIM card in use, replace the handset
and then try again. Note: If you enter an incorrect PIN code three times, the
SIM card will lock and you will need to get a special unblocking (PUK) code
(see page 16 for details).
When the initialisation is complete, the terminal will do one of two
things (depending on whether a PIN code is required):
Switching off
On the terminal rear panel, press and hold the red button until the front panel
amber and centre green indicators illuminate, then release the button. These two
indicators should then switch off and remain off. The right hand green indicator will
remain on until the power input is removed.
The centre green indicator will show a rapid on/off flash
while the terminal initialises itself (approx 15 secs).

8
Data and fax connections
The T355 terminal supports both CSD (Circuit Switched Data) communication as
well as GPRS (General Packet Radio Service) for higher data rates:
• Standard CSD data rates are either 9600bps or 14400 bps depending on the
GSM service and allow low speed data communication and digital fax over the
GSM network.
Note: During a voice call, an incoming CSD call or fax will experience the
number as busy. If an attempt is made to make an outgoing CSD or fax call
from the connected computer, the voice call will be disrupted. When an outgo-
ing voice call is attempted, the terminal will report the busy tone.
• GPRS data communication can operate at up to 86 kbps and is suitable for
email and light-duty web surfing. In addition, GPRS can be used as an “uplink”
data connection for a satellite-based broadband service.
Note: GRPS connections can remain active at all times, if required. When data
is flowing, new incoming and outgoing voice calls will be met with a busy tone.
When a voice call is established, an attempt to send/receive data will result in
a failure, for example a “server not found” message. When the voice call has
ended, the data connection may resume without any special intervention.
TAPI compatibility
Some applications, such as contact management or phone diallers, may require
TAPI compatible voice dialling commands.
To initiate TAPI mode, dial *8821#. To revert to the GSM voice dialling command
protocol, dial *8820#.