Cadillac Escalade 2021 User manual

2021
2021 Escalade
84266974 A
US Canada
United States Canada
Roadside Assistance:
1-800-224-1400
Customer Assistance:
1-800-458-8006
Connected Services and OnStar:
1-888-4-ONSTAR
My Cadillac App
Download the my.Cadillac App for
full manuals and “how to” videos.
The full owner’s manual is located
with your vehicle infotainment
system, if equipped.
MyCertifiedService.com
Visit MyCertifiedService.com to
easily locate your nearest dealer
and schedule your next service
appointment online.
Roadside Assistance:
1-800-882-1112
Customer Assistance:
1-888-446-2000
Escalade
US ONLY
C
M
Y
CM
MY
CY
CMY
K
21_CAD_Escalade_COV_en_US_84266974A_2020MAY15.pdf 1 4/16/2020 1:30:58 PM

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13690472) - 2021 - CRC - 5/15/20
Contents
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Keys, Doors, and Windows . . . . . . . . . . 6
Seats and Restraints . . . . . . . . . . . . . . . 39
Storage .............................. 96
Instruments and Controls . . . . . . . . 102
Lighting . . . . . . . . . . . . . . . . . . . . . . . . . . . . 144
Infotainment System . . . . . . . . . . . . . 152
Climate Controls . . . . . . . . . . . . . . . . . . 216
Driving and Operating . . . . . . . . . . . . 225
Vehicle Care . . . . . . . . . . . . . . . . . . . . . . . 353
Service and Maintenance . . . . . . . . . 432
Technical Data . . . . . . . . . . . . . . . . . . . . 445
Customer Information . . . . . . . . . . . . 448
Reporting Safety Defects . . . . . . . . . 458
OnStar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 461
Connected Services . . . . . . . . . . . . . . . 466
Index........................469
Introduction
The names, logos, emblems, slogans,
vehicle model names, and vehicle
body designs appearing in this manual
including, but not limited to, GM, the
GM logo, CADILLAC, the CADILLAC
Emblem, and ESCALADE are
trademarks and/or service marks of
General Motors LLC, its subsidiaries,
affiliates, or licensors.
For vehicles first sold in Canada,
substitute the name “General Motors
of Canada Company”for Cadillac
Motor Car Division wherever it
appears in this manual.
This manual describes features that
may or may not be on the vehicle
because of optional equipment that
was not purchased on the vehicle,
model variants, country specifications,
features/applications that may not be
available in your region, or changes
subsequent to the printing of this
owner’s manual.
If the vehicle has the Duramax diesel
engine, see the Duramax diesel
supplement for additional and specific
information on this engine.
Refer to the purchase documentation
relating to your specific vehicle to
confirm the features.
Keep this manual in the vehicle for
quick reference.
Litho in U.S.A.
Part No. 84266974 A First Printing ©2020 General Motors LLC. All Rights Reserved.

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13690472) - 2021 - CRC - 5/15/20
2 INTRODUCTION
Canadian Vehicle Owners
A French language manual can be
obtained from your dealer, at
www.helminc.com, or from:
Propriétaires Canadiens
On peut obtenir un exemplaire de ce
guide en français auprès du
concessionnaire ou à l'adresse
suivante:
Helm, Incorporated
Attention: Customer Service
47911 Halyard Drive
Plymouth, MI 48170
USA
Using this Manual
To quickly locate information about
the vehicle, use the Index in the back
of the manual. It is an alphabetical
list of what is in the manual and the
page number where it can be found.
Danger, Warning, and
Caution
Warning messages found on vehicle
labels and in this manual describe
hazards and what to do to avoid or
reduce them.
{Danger
Danger indicates a hazard with a
high level of risk which will result
in serious injury or death.
{Warning
Warning indicates a hazard that
could result in injury or death.
Caution
Caution indicates a hazard that
could result in property or vehicle
damage.
A circle with a slash through it is a
safety symbol which means “Do not,”
“Do not do this,”or “Do not let this
happen.”
Symbols
The vehicle has components and
labels that use symbols instead of
text. Symbols are shown along with
the text describing the operation or
information relating to a specific
component, control, message, gauge,
or indicator.
M:Shown when the owner’s manual
has additional instructions or
information.
*:Shown when the service manual
has additional instructions or
information.
0:Shown when there is more
information on another page —
“see page.”

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13690472) - 2021 - CRC - 5/15/20
INTRODUCTION 3
Vehicle Symbol Chart
Here are some additional symbols that
may be found on the vehicle and what
they mean. See the features in this
manual for information.
u:Air Conditioning System
G:Air Conditioning Refrigerant Oil
9:Airbag Readiness Light
!:Antilock Brake System (ABS)
$:Brake System Warning Light
9:Dispose of Used Components
Properly
P:Do Not Apply High Pressure
Water
B:Engine Coolant Temperature
_:Flame/Fire Prohibited
H:Flammable
[:Forward Collision Alert
R:Fuse Block Cover Lock Location
+:Fuses
j:ISOFIX/LATCH System Child
Restraints
Q:Keep Fuse Block Covers Properly
Installed
|:Lane Change Alert
@:Lane Departure Warning
A:Lane Keep Assist
*:Malfunction Indicator Lamp
::Oil Pressure
X:Park Assist
~:Pedestrian Ahead Indicator
O:Power
7:Rear Cross Traffic Alert
I:Registered Technician
/:Remote Vehicle Start
>:Seat Belt Reminders
I:Side Blind Zone Alert
h:Stop/Start
7:Tire Pressure Monitor
d:Traction Control/StabiliTrak/
Electronic Stability Control (ESC)
a:Under Pressure
V:Vehicle Ahead Indicator

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13690472) - 2021 - CRC - 5/15/20
4 INTRODUCTION
Instrument Panel Overview

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13690472) - 2021 - CRC - 5/15/20
INTRODUCTION 5
1. Driver Information Center (DIC)
0127.
2. Air Vents 0221.
3. Turn Signal Lever. See Turn and
Lane-Change Signals 0148.
Exterior Lamp Controls 0144.
4. Tap Shift Controls (If Equipped).
See Manual Mode 0251.
5. Instrument Cluster 0113.
6. Driver Monitoring Camera. See
Super Cruise 0278 (If Equipped).
7. Windshield Wiper/Washer 0104.
Rear Window Wiper/Washer 0106.
8. Infotainment. See Overview 0153.
9. Light Sensor. See Automatic
Headlamp System 0147.
10. Dual Automatic Climate Control
System 0216.
Heated and Ventilated Front Seats
047 (If Equipped).
11. USB Ports. See USB Port 0163.
12. Storage Compartment.
13. Infotainment Controls. See
Overview 0153.
14. Hazard Warning Flashers 0148.
15. Wireless Charging 0110.
16. Shift Lever. See Automatic
Transmission 0247.
17. Automatic Vehicle Hold (AVH) 0259.
Stop/Start Disable Button. See
Stop/Start System 0243.
Lane Keep Assist (LKA) 0316 (If
Equipped).
18. ENGINE START/STOP Button. See
Ignition Positions 0241.
19. Steering Wheel Controls 0103.
20. Horn 0103.
21. Steering Column Adjustment. See
Steering Wheel Adjustment 0103.
22. Hood Release. See Hood 0356.
23. Cruise Control 0267 (If Equipped).
Adaptive Cruise Control (Advanced)
0269 (If Equipped).
Super Cruise 0278 (If Equipped).
Forward Collision Alert (FCA) System
0305 (If Equipped).
Heated Steering Wheel 0103 (If
Equipped).
24. Instrument Panel Illumination
Control 0149.
25. Data Link Connector (DLC) (Out of
View). See Malfunction Indicator
Lamp (Check Engine Light) 0118.
26. Trailer Brake Control. See Towing
Equipment 0330 (If Equipped).
27. Electric Parking Brake 0257.
28. Four-Wheel Drive 0253 (If
Equipped).
Four Corner Air Suspension System
0264 (If Equipped).
Driver Mode Control 0262

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13690472) - 2021 - CRC - 5/15/20
6 KEYS, DOORS, AND WINDOWS
Keys, Doors, and
Windows
Keys and Locks
Keys .................................. 6
Remote Keyless Entry (RKE)
System ............................. 7
Remote Keyless Entry (RKE)
System Operation . . . . . . . . . . . . . . . . . 7
Remote Vehicle Start . . . . . . . . . . . . . . 14
Door Locks . . . . . . . . . . . . . . . . . . . . . . . . . 15
Power Door Locks . . . . . . . . . . . . . . . . . 18
Delayed Locking . . . . . . . . . . . . . . . . . . . 18
Automatic Door Locks . . . . . . . . . . . . 18
Lockout Protection . . . . . . . . . . . . . . . . 19
Safety Locks . . . . . . . . . . . . . . . . . . . . . . . . 19
Doors
Liftgate ............................. 20
Power Assist Steps . . . . . . . . . . . . . . . . . 27
Vehicle Security
Vehicle Security . . . . . . . . . . . . . . . . . . . . 27
Vehicle Alarm System . . . . . . . . . . . . . 27
Steering Column Lock . . . . . . . . . . . . . 29
Immobilizer . . . . . . . . . . . . . . . . . . . . . . . . 30
Immobilizer Operation . . . . . . . . . . . . 30
Exterior Mirrors
Convex Mirrors . . . . . . . . . . . . . . . . . . . . 30
Power Mirrors . . . . . . . . . . . . . . . . . . . . . . 31
Folding Mirrors . . . . . . . . . . . . . . . . . . . . 31
Heated Mirrors . . . . . . . . . . . . . . . . . . . . . 32
Automatic Dimming Mirror . . . . . . . 32
Reverse Tilt Mirrors . . . . . . . . . . . . . . . 32
Interior Mirrors
Interior Rearview Mirrors . . . . . . . . . 33
Automatic Dimming Rearview
Mirror . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Rear Camera Mirror . . . . . . . . . . . . . . . 33
Windows
Windows . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Power Windows . . . . . . . . . . . . . . . . . . . . 35
Sun Visors .......................... 37
Roof
Sunroof . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Keys and Locks
Keys
{Warning
Leaving children in a vehicle with a
remote key is dangerous and
children or others could be
seriously injured or killed. They
could operate the power windows
or other controls or make the
vehicle move. The windows will
function with the remote key in the
vehicle, and children or others
could be caught in the path of a
closing window. Do not leave
children in a vehicle with a
remote key.

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13690472) - 2021 - CRC - 5/15/20
KEYS, DOORS, AND WINDOWS 7
The mechanical key inside the remote
key can be used for all locks.
To remove the mechanical key, press
the button near the bottom of the
remote key, and pull the mechanical
key out. Never pull the mechanical
key out without pressing the button.
If it becomes difficult to turn a key,
inspect the key blade for debris.
Periodically clean with a brush
or pick.
See your dealer if a replacement key
or additional key is needed.
Contact Roadside Service if locked out
of the vehicle. See Roadside Service
0452.
With an active OnStar or connected
service plan, an OnStar Advisor may
remotely unlock the vehicle. See
OnStar Overview 0461.
Remote Keyless Entry
(RKE) System
See Radio Frequency Statement 0457.
If there is a decrease in the remote
key operating range:
.Check the distance. The remote key
may be too far from the vehicle.
.Check the location. Other vehicles
or objects may be blocking the
signal.
.Check the remote key’s battery. See
“Battery Replacement”later in this
section.
.If the remote key is still not working
correctly, see your dealer or a
qualified technician for service.
Remote Keyless Entry
(RKE) System Operation
The Keyless Access system allows for
vehicle entry when the remote key is
within 1 m (3 ft). See “Keyless Access
Operation”later in this section.

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13690472) - 2021 - CRC - 5/15/20
8 KEYS, DOORS, AND WINDOWS
The remote key functions may work
up to 60 m (197 ft) away from the
vehicle.
Other conditions can affect the
performance of the remote key. See
Remote Keyless Entry (RKE) System
07.
Q:Press to lock all doors.
If enabled, the turn signal lamps flash
once on the second press to indicate
locking has occurred. If enabled, the
horn chirps when Qis pressed again
within three seconds. See Vehicle
Personalization 0133.
Pressing Qarms the alarm system.
See Vehicle Alarm System 027.
If equipped with auto mirror folding,
pressing and holding Qfor
one second will fold the mirrors,
if enabled. See Vehicle Personalization
0133.
K:Press once to unlock the driver
door and the fuel door. If Kis pressed
again within three seconds, all
remaining doors unlock. The interior
lamps may come on and stay on for
20 seconds or until the ignition is
turned on.
If enabled, the turn signal lamps flash
twice to indicate unlocking has
occurred. If enabled, the exterior
lamps may turn on. See Vehicle
Personalization 0133.
Pressing Kon the remote key disarms
the alarm system. See Vehicle Alarm
System 027.
If equipped with auto mirror folding,
pressing and holding Kfor
one second will unfold the mirrors,
if enabled. See Vehicle Personalization
0133.
If equipped with the remote window
open feature, press and hold Kon the
remote key for about three seconds to
open all windows. If equipped with
the remote window close feature,
press and hold Qfor about
three seconds to close all windows.
The vehicle must be off and the
remote window operation feature
must be enabled. See Vehicle
Personalization 0133.
b:Press twice to open or close the
liftgate. Press once to stop the liftgate
from moving.
c:Press twice to open the liftglass.
7:Press and release to initiate
vehicle locate. The turn signal lamps
flash and the horn sounds three times.
Press and hold 7for more than
three seconds to activate the panic
alarm. The turn signal lamps flash
and the horn sounds repeatedly for
30 seconds. The alarm turns off when
the ignition is turned on or 7is
pressed again. The ignition must be
off for the panic alarm to work.

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13690472) - 2021 - CRC - 5/15/20
KEYS, DOORS, AND WINDOWS 9
S:Press Stwice to start the engine
from outside the vehicle using the
remote key. See Remote Vehicle Start
014.
Keyless Access Operation
The Keyless Access system allows for
doors and the liftgate to be accessed
without removing the remote key from
your pocket, purse, briefcase, etc. The
remote key must be within 1 m (3 ft)
of the liftgate or door being opened.
If the vehicle has this feature, there
will be a button on the outside door
handles.
Keyless Access can be programmed to
unlock all doors on the first door
handle press from the driver door
button. Keyless unlocking can be
turned off. See Vehicle Personalization
0133.
If equipped with memory seats,
remote keys 1 and 2 are linked to
seating positions of memory 1 or 2.
See Memory Seats 044.
Keyless Unlocking/Locking from the
Driver Door
Driver Door Unlock Touchpad Shown,
Passenger Similar
When the doors are locked and the
remote key is within 1 m (3 ft) of the
door handle, touching the driver door
handle inside touchpad will unlock
the driver door. Touching the driver
door handle outside sensor will lock
the doors.
Driver Door Lock Sensor Shown,
Passenger Similar
If equipped with remote folding
mirror, touching the driver door
handle sensor may fold and unfold the
mirrors. See Folding Mirrors 031.
Keyless Unlocking/Locking from the
Passenger Doors
When the doors are locked and the
remote key is within 1 m (3 ft) of the
door handle, touching the door handle
inside touchpad of the passenger door
will unlock all doors. Touching the
door handle outside sensor will lock
the doors.