Cafitesse compact excellence User manual

Cafitesse Compact Excellence
USER MANUAL ENGLISH
HENRI

1
Cafitesse Excellence Compact
Operator Manual
Safety 2
Part overview description 4
Technical data 6
Machine start up & storage 7
Hygiene and pack handling 8
Daily operations 12
Brewing a cup of coffee / hot water / pot of coffee 12
Ingredient pack replacement 14
Filling ingredient canister 15
Filling water tank 16
Payment handling 17
Cleaning 19
User programming 30
Troubleshooting 38

2
Safety
Symbols that can be found in this manual
The following symbols are used throughout this manual in combination with a statement to
emphasize important and critical information. Observe the statements to ensure safety and
prevent injury and product damage.
Note:
Gives additional information which may be helpful during the dispenser operation.
Caution:
Alerts against unsafe practices. Observe to ensure food safety, to prevent minor personal
injury, or damage to the dispenser.
Warning:
Indicates a potentially hazardous situation which, if not avoided, could result in serious injury
and even death.
Danger:
INDICATES A IMMINENTLY HAZARDOUS SITUATION WHICH, IF NOT AVOIDED, WILL RESULT
IN SERIOUS INJURY AND EVEN DEATH.
Operation, filling and cleaning of the dispenser must be restricted to authorized and trained
persons. Take care that new staff reads the operator manual before they operate the
dispenser and understand the safety and hygiene aspects. For quick reference a printed
cleaning instruction label or quick reference guide is included.
You may only use the dispenser according to the instructions in this operator manual for the
delivery of drinks. The manufacturer is not liable for any damage or injury resulting from
improper use of the dispenser or from non-compliance with the procedures described in this
operator manual.
This dispenser can be used by children aged from 8 years and above and persons with reduced
physical, sensory or mental capabilities or lack of experience and knowledge if they have been
given supervision or instruction concerning use of the appliance in a safe way and understand
the hazards involved.
Children should be supervised to ensure they do not play with the dispenser.
Cleaning and user maintenance shall not be made by children.
Installation, relocation (fixed water version), service and programming of the dispenser is
restricted to authorized service technicians. The service area is restricted to persons having
knowledge and practical experience of the appliance, in particular as far as safety and hygiene
are concerned.
This dispenser is not suitable for installation where a pressure washer may be used.
This dispenser must not be cleaned by a pressure washer.
The dispenser is not suitable for outdoor use.
Protect the dispenser against running water, splashes, spray or steam, heat and heavy dust.

3
The liquids delivered by the dispenser are hot!
Avoid scalding!
Keep hands and other body parts away from the dispenser while drinks are being dispensed
and during the rinsing program.
Do not place cups, pots, or containers filled with hot liquids on top of the dispenser.
There is the risk of being scalded, in case the cups/pots/containers fall down.
Keep sufficient space around the dispenser to get away easily in case of hot liquid splashes.
Never touch the power supply or power supply plug when your hands or the power cord or
plug are wet.
If the power cord of the dispenser is damaged, switch off the dispenser and contact your
system supplier for replacement.
Shield the dispenser from running water, splashes, spray or steam, heat or heavy dust.
The dispenser is designed for indoor installation on a stable flat surface such as a table or a
counter. Shield the dispenser from direct sunlight, frost and rain.
Make sure that there is sufficient space around the dispenser for ventilation, and front/back
sides are accessible for service.
Only use water hoses and connections in compliance with EN61770.
Connect the dispenser to the drinking water line in compliance with local regulations. In case
of cold drink options, test the quality of the water supply to ensure delivery of safe cold
drinks according to local regulations.
If the mains cable of the dispenser is damaged, switch the dispenser off and contact your
Cafitesse system supplier to have the mains cable replaced.
When connected to a wall outlet power supply, use a grounded safety plug socket in
compliance with local regulations. Ensure that the electric circuit is secured by means of a
fault current safety switch and that the power supply plug remains accessible after
installation.
Transport and storage
Always store and transport the dispenser in the original packaging. Before storing or
transporting the dispenser:
• Place the product packs in the refrigerator. Remove them from refrigerator if you plan to
storage the machine.
• Clean the dispenser.
• Contact your Cafitesse system supplier so that an authorized and trained service technician
can drain the water from the boiler and protect the dispenser against frost damage.
The dispenser may not be subject to frost during operation, storage or transport.

4
Part Overview Description
1. Drink buttons
2. Drink outlets
3. Hot water outlet
4. Cup tray
5. Drip tray
6. Standby / Lock dispenser button
7. Dispenser door
8. Cooling compartment
9. Ingredient canister *
10. Mixing bowl *
11. Mixing tray
12. Fluid treatment panel
13. Internal water tank **
14. Area for placing RFID tag ***
15. Coin mechanism ***
16. Coin box (behind door) ***
* Only for machine with instant option.
** Only for machine with internal water tank.
*** Only for machine with payment system.
17. Air ventilation
18. Removable ventilation cover
19. Main power socket
20. Water connection 3/4"

5
21. Display
22. Pre-selection buttons
23. STOP (Back) button
24. Port for USB key
25. Operator Mode: (up)
26. Operator Mode: (down)
27. Operator Mode: (enter)
28. Operator/service mode
29. The ECO mode is active
30. Product pack left is empty
31. Product pack right is empty
32. Logo
33. Current day
34. Low temperature, boiler is heating up
35. LOCK
the dispenser is locked and cannot dispense drinks
36. DELIVERY BLOCKED
the dispenser cannot deliver the selected drink
37. FILTER, replace water filter
38. The internal water tank is empty, refill the tank
39. Descaling of the dispenser is needed
40. MESSAGE-linemessages are displayed to guide you through
the cleaning, programming steps, or in case of errors
41. Strenght, mild, normal or strong drinks
42. The pre selection buttons can be lit in different combinations
and have different functions depending on machine configuration.
If A+B is lit, volume, small, normal or large drink
If B+C is lit, add extra sugar (3 steps)
If only B is lit, add extra instant milk/topping (3 steps)
43. INFO-field display of cooling compartment temperature,
time, etc.
44. Payment is enabled
45. CLEANING / FLUSHING, the dispenser needs to be cleaned
or flushed.

6
Technical data
Dimensions
(H) 560mm x (W) 386mm x (D) 420mm
(H) 22 inch x (W) 15 inch x (D) 16 inch
Weight empty
empty
22 kg
operational
24 kg / **27 kg (with water tank option)
Cup
volume
Factory setting = 125 ml / 4.2 fl oz adjustable ±10%
dispensing time
10 - 20 seconds (125 ml / 4.2 fl oz)
Pot
volume
factory setting = 900 ml / 30.4 fl oz adjustable ±10%
dispensing time
110 seconds ±10%
max height
160 mm / 6.3 inch
Interval between pots
160 seconds (230 V)
Power supply
230 V 50 / 60 Hz
Power consumption
2.1 kW –230 V
Capacity
230 V
150 cups per hour (± 18.75 liter p/h)
Environment
temperature
1 °C –32 °C (34 ºF –90ºF) for both operation and storage
humidity
Up to 80% RH
Cooling compartment
capacity
Capacity 2x 1.25 liter / 2x 42.2 fl oz
temperature
2 °C –5 °C (35.6 ºF –41 ºF)
Canister capacity*
(1.3 Liter)
Chocolate
1.2 kg (~55 cups)
Topping
1.1 kg (~80 cups)
Tea
1.2 kg (~1700 cups)
Sugar
0.8 kg (~230 cups)
Instant coffee
0,7 kg (~350 cups)
Boiler
Volume
1.2 liter / 40.5 fl oz
Temperature
Adjustable between 83 ºC –97 ºC (181.4 –206.6 ºF)
Standard water
connection
1/2" or 3/8" supply line with 3/4" BSP connecting piece,
drinking water line with stop valve.
**Removable cold water tank, capacity 3 liter / 101.4 fl oz
Dynamic water
pressure
Min. 0.08 MPa at 10 l/min - 11 psi at 2.6 gal/min
Static water
Pressure
Max. 1.0 MPa - 140 psi
Highest noise emission
< 49 dB(A)
* Only for machine fitted with instant option.
** Only for machine fitted with internal water tank option.

7
Machine start up & storage
Dispenser start up
1. Place the machine on a flat horizontal surface
that will support the weight of the machine.
2. Connect the water inlet hose A to A. And then
open the water tap
3. Connect the power cord B to B, and insert the
power plug C in the wall socket, the machine
will start automaticlly and fill up and heat the
boiler and cooling down the cooling
compartment. Drink delivery will be blocked
until the water in the boiler has reached the
correct temperature.
Note:
The cooling of the product compartment can
take 24 hours or more.
Dispenser storage
Please take the following preparations when the machine
is not to be used for a long period, e.g. holidays:
1. Remove the product packs and check the expiry date.
2. Store the product packs in a refrigerator until you
switch the dispenser back on again. When the expiry date
has passed, throw the product packs away.
3. Clean and flush the dispenser.
4. Pull the power plug out of the socket.
5. Close the water tap.
Note:
If the dispenser has been shut down
for longer periods, the date and time
must be set so the programmed cleaning
cycles and eco settings are reactivated.

8
Hygiene and pack handling
Always observe basic and personal hygiene.
Use only food-grade cleaning agents for the coffee dispenser. Clean the dispenser exterior parts
with a clean, damp cloth.
If your coffee machine features a water tank: refresh the water inside the tank if the machine is
not often used with fresh drinking water.
Ingredient pack handling <coffee pack placement>
The ingredient pack handling instructions are printed on the carton.
Observe hygiene: Wash hands before starting
Shake the pack at least 10 times and remove the plastic foil
Write date op opening and expiry dat on the carton.
Pull the perforated strip from the pack
Take the dosing tube out of the carton

9
Slide the dosing tube over the blue ring on the carton. The red
ring must cover the circle printed on the carton.
Ensure that the dosing tube is correctly placed, i.e. over the
carton box
Turn the pack upside down and place inside the machine.

10
Ingredient pack handling <Milk pack / Smooth Roast blend placement>
The ingredient pack handling instructions are printed on the carton
Observe hygiene: Wash hands before starting
Shake the pack at least 10 times and remove the plastic foil
Write date op opening and expiry dat on the carton.
Pull the perforated strip from the pack
Take the dosing tube out of the carton
Slide the white ring of the dosing tube over the carton.

11
Press your thumb against the white ring of the doser. (to prevent
the bag form twisting)
Turn the dosing tube clockwise until the red ring touches the
white ring.
Turn the pack upside down. The tube must now fill itself with
ingredient.
Check for leakage (= a drop leaking at the spot where the dosing
tube is screwed into the pack) : tighten the the dosing tube should
any ingredient be visible.

12
Daily operations
Brewing a cup of coffee / hot water / pot of coffee
Cup of coffee or hot water
1. Place a cup on the drip tray under the middle outlet
for coffee (A) or left outlet for hot water (B).
2. Press a drink button
Warning:
The liquids dispensed by the dispenser are hot! Avoid
scalding!
Keep hands and other body parts away from the
dispenser while drinks are being delivered.
Never leave children unsupervised near the
dispenser.
The machine will dispense coffee or hot water from
the outlets depending on selection and stops after one
cup has been delivered (portioned flow).
If the dispenser is programmed for free flow: Press the
coffee or hot water button to start and keep the
button pressed until you have obtained the desired
amount of coffee or hot water.
The STOP button can be pressed at any moment to
cancel delivery.
Pot of Coffee
1. Place a pot under the middle (coffee) outlet and
press the pot button.
Warning:
The liquids dispensed by the dispenser are hot! Avoid
scalding!
Keep hands and other body parts away from the
dispenser while drinks are being delivered.
Never leave children unsupervised near the
dispenser.
The machine will dispense coffee from the outlet and
stop after 0,9 litre / 30.4 oz of coffee has been
delivered.
The STOP button can be pressed at any moment to
cancel delivery. You can also press the STOP button
if you want to obtain any amount of coffee less than
0,9 litre / 30.4 oz.
Your supplier can change the standard pot volume
setting on request.

13
Drink delivery with pre-selections
Your dispenser supports pre-selection options. The
service technician may activate pre-selection options
during installation. When the pre-selection button is
pressed, the following pre-selections can be activated
Strength (mild, normal or strong drinks)
Volume (small, normal or large drinks)
Add extra sugar (3 steps)
Add extra milk (3 steps)
Note:
only one of volume, extra sugar and milk can be active
at one time.
If you press a pre-selection button, but do not press
the delivery button, the dispenser will return to the
default state after a few seconds.
Strength pre-selection
1. Place your cup.
2. Press the pre-selection button STRENGTH to apply
your desired setting. The bean icon will change
between mild - normal - strong.
3. Press the pre-selection button until the desired
strength is marked.
4. Press a drink button. The drink will be delivered with
the selected strength.
Note:
If the icon A+B is lit the pre-selection button
is set for "volume".
If B+C is lit the pre-selection button
is set for "extra sugar".
If only B is lit the pre-selection button
is set for "extra milk".
Volume pre-selection example
1. Place your cup.
2. Press the pre-selection button VOLUME to apply
your desired setting. The cup icon will change between
small - medium - large.
3. Press the pre-selection button until the desired
portion size is marked.
4. Press a drink button. The drink is delivered with
the selected portion size.

14
Ingredient pack replacement
The display shows an icon when a pack is empty (or almost
empty) at the left / right side or at both sides (in this case the
right pack is empty)
Please follow the instruction to replace a pack
information about pack handling here
Caution:
Never use a frozen or damaged product pack. Do not use a
product pack if the "Best before" date has expired.
Open the machine door to access the cooling
compartment and ingredient packs.
Take out the the empty ingredient pack and replace
with a new one.

15
Filling ingredient canister
Only for machines fitted with instant option.
1. Open the door of the dispenser, rotate the canister outlet upwards to
avoid spilling in the dispenser.
2.Take out the canister from the dispenser. Lift up the front of the canister
first so the guide pin release from it's position. Once the front is up around
5mm you can pull the canister straight out.
3. Fill the canister with desired ingredient.
4. Put the canister back into the dispenser, make sure the guide pin at the
bottom front of the canister is put into the guide hole.
Rotate the canister outlet back so it points towards the mixer bowl, close
the door and the dispenser is ready to use.

16
Filling water tank
Only for machines fitted with water tank option.
The display shows an icon when the internal water tank is empty (A). In this
state the machine will also be blocked from dispensing drinks (B), it will be
unlocked once the tank is refilled.
Please follow the instruction to refill the water tank.
1. Grab the tank in the handle at the front. push slightly up while pulling the
tank straight out.
2.Fill up the tank to the MAX indication (3L) with fresh and cold tap water.
3. Put the water tank back into the dispenser. Push the tank all the way in
until it hooks in place at the front.

17
Payment handling
How to use coin mechanism
1. When machine is fitted with
coin mechanism the display
will show "PLEASE INSERT
COINS" alternating with
"CREDIT X.XX EUR"
2. If you press a drink button
before you have inserted any
coins it will show the drink
price in the display.
3. Insert coins into the coin
mechanism.
A. If the display is showing
"PRICE X.XX EUR" it will count
down and show the remaining
price as you insert coins.
B. If you insert coins before
pressing any drink button. The
"CREDIT" amount will increase
and show how much you have
inserted.
4. When you have inserted
sufficient amount of money,
machine will unlock and show
"ENJOY YOUR DRINK"

18
5. Place a cup under the
outlets A or B and then select
the drink you want to
dispense.
If the machine is using "Multi-
vending" any remaining credit
will be remembered and
shown after the drink is
finished.
Example: If you insert 1 EUR
and the drink cost 0.5 EUR.
After the drink is finished the
display will show that you still
have 0.5 EUR in credit.
Note: Pre-selections
(strength / volume) can be
made any time before you
select a drink.
How to use RFID-tag
1. Machine will be locked and
display will indicate "UNLOCK
WITH TAG"
2. Place the "TAG" in the area
above the logo.
3. Hold the TAG in this area
for 2-3 seconds. When it
unlocks the machine will make
a beep, beep sound and the
display will change to "ENJOY
YOUR DRINK"
Note: After the
machine unlocks it's
possible to make pre
selections (strength /
volume).
4. Place a cup under the
outlets A or B and then select
the drink you want to
dispense.
Note: There is two
different modes when
using RFID-tag.
TOGGLE: This means that
you have to lock the
machine with your tag
after the drink is finished.
TIMEOUT: This means that
the machine will
automatically lock itself
after X seconds.

19
Cleaning
Navigation buttons
In operator and cleaning mode, 4 UI buttons are used to
enter cleaning mode and navigate the menus.
ASTOP = back
BDrink button top right = UP
CDrink button middle right = DOWN
DDrink button bottom right = ENTER
Cleaning procedures
There are two different cleaning programs:
• “Flushing” the drink outlets
• “Cleaning” the cooling compartment and the drink
outlets.
You can select the weekdays for “Flushing” and
“Cleaning”programs in the operator menu CLEANING
DAYS.
Caution:
It is recommended to carry out the procedure
“Cleaning & Flushing” once a week.
When to clean the dispenser
Run the cleaning program when the cleaning icon
appears in the display (See fig.1).
If the dispenser is not cleaned and/or flushed within 24
hours, the drink delivery will be blocked and the delivery
blocked icon appears in the display (See fig.2).
Start and finalize the cleaning program to resume
delivery.
Exterior cleaning
Note:
It is advised to clean the exterior of the dispenser
daily.To prevent accidental dispensing of drinks if you
wish to clean the areas around the buttons. You may
lock the drink dispensing by opening the door an press
the “Standby” button.
1. Remove the drip tray and empty it if needed, clean
the drip tray with a cloth or brush under running water.
2. Clean the exterior of the dispenser with a damp, clean
cloth.