Candy GVF 138THC3/1-19 Quick start guide

EN

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2
Thank-you for choosing a Candy washing
machine. We are confident it will loyally
assist you in safely washing your clothes,
even delicates, day after day.
Carefully read this manual for correct and
safe appliance use and for helpful tips on
efficient maintenance.
Only use the washing machine after
carefully reading these instructions. We
recommend you always keep this manual on
hand and in good condition for any future
owners.
Please check that the appliance is delivered
with this instruction manual, warranty
certificate, service centre address and
energy efficiency label. Also check that
plugs, drain hose support hook and liquid
detergent or bleach tray (only on some
models) are included. We recommend you
keep all these components.
Each product is identified by a unique 16-
character code, also called the “serial
number”, printed on the sticker. This can be
found inside the door opening. This code is
a unique code for your product that you will
need to register the product warranty, or if
you need to contact the Customer Service
Centre.
This appliance is marked according to
the European directive 2012/19/EU
on Waste Electrical and Electronic
Equipment (WEEE).
WEEE contains both polluting substances (which
can cause negative consequences for the
environment) and basic components (which can
be re-used). It is important to have WEEE
subjected to specific treatments, in order to
remove and dispose properly all pollutants, and
recover and recycle all materials. Individuals can
play an important role in ensuring that WEEE
does not become an environmental issue; it is
essential to follow some basic rules:
!WEEE should not be treated as household
waste;
!WEEE should be handed over to the relevant
collection points managed by the municipality or
by registered companies. In many countries, for
large WEEE, home collection could be present.
In many countries, when you buy a new
appliance, the old one may be returned to the
retailer who has to collect it free of charge on a
one-to-one basis, as long as the equipment is of
equivalent type and has the same functions as
the supplied equipment.
1. GENERAL SAFETY RULES
2. INSTALLATION
3. PRACTICAL TIPS
4. MAINTENANCE AND CLEANING
5. PORTHOLE EMERGENCY OPENING
6. WI-FI
7. QUICK USER GUIDE
8. CONTROLS AND PROGRAMS
9. THROUBLESHOOTING AND WARRANTY
FOR U.K. ONLY
On receipt of your appliance please
check it carefully for damage. Any
damage found must be reported
to the delivery driver immediately.
Alternatively damage found must be
reported to the retailer within 2 days of
receipt.
Environmental conditions
Contents

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EN
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1. GENERAL SAFETY
RULES
!This appliances is intended to
be used in household and
similar applications such as:
- Staff kitchen areas in shops, offices
and other working environments;
- Farm houses;
- By clients in hotels, motels and
other residential type environments;
- Bed and breakfast type environments.
A different use of this appliance
from household environment
or from typical housekeeping
functions, as commercial use by
expert or trained users, is excluded
even in the above applications. If
the appliance is used in a manner
inconsistent with this it may reduce
the life of the appliance and may
void the manufacturer’s warranty.
Any damage to the appliance or
other damage or loss arising
through use that is not consistent
with domestic or household use
(even if located in a domestic or
household environment) shall not
be accepted by the manufacturer to
the fullest extent permitted by law.
!
This appliance can be used by
children aged from 8 years and
above and persons with reduced
physical, sensory or mental
capabilities or lack of experience
and knowledge if they have been
given supervision or instruction
concerning use of the appliance
in a safe way and understand the
hazards involved.
Children shall not play with the
appliance. Cleaning and user
maintenance shall not be made
by children without supervision.
!
Children should be supervised
to ensure that they do not play
with the appliance.
!
Children of less than 3 years
should be kept away unless
continuously supervised.
!
!
Only use the hose-sets
supplied with the appliance for
the water supply connection
(do not reuse old hose-sets).
!Water pressure must be between
0.05 MPa and 0.8 MPa.
!
Make sure carpets or rugs do
not obstruct the base or any of
the ventilation openings.
!
After installation, the appliance
must be positioned so that the
plug is accessible.
!
The maximum load capacity of
dry clothes depends on the
model used (see control panel).
If the supply cord is damaged,
it must by a special cord or
assembly available from the
manufacturer or its service agent.

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!To consult the product technical
specification please refer to the
manufacturer website.
!The technical details (supply
voltage and power input) are
indicated on the product rating
plate
!Make sure that the electrical
system is earthed, complies
with all applicable law and that
the (electricity) socket is
compatible with the plug of the
appliance. Otherwise, seek
qualified professional assistance.
!The use of converters, multiple
sockets or extension cords is
strongly advised against
!Before cleaning or maintaining
the washing machine, unplug
the appliance and turn off the
water tap.
!Do not pull on the power cord
or appliance to unplug the
machine.
!Make sure there is no water in
the drum before opening the
door.
!Do not expose the washing
machine to rain, direct sunlight
or other weather elements.
Protect from possible freezing.
!When moving, do not lift the
washing machine by the knobs
or detergent drawer; during
transport, never rest the door on
the trolley. We recommend two
people lift the washing machine.
!In the event of fault and/or
malfunction, turn off the
washing machine, close the
water tap and do not tamper
with the appliance.
Immediately contact the
Customer Service Centre and
only use original spare parts.
Failure to observe these
instruction may jeopardise
appliance safety.
Electrical connections and
safety instructions
WARNING:
water may reach very high
temperatures during the
wash cycle.

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2. INSTALLATION
!Remove the 2or 4transportation
screws (A) on the back and
remove the 2or 4flat washers,
rubber bungs and plastic spacer
tubes (B) as illustrated in figure 1.
!If the washing machine is built-in,
unscrew the 3or 4transportation
screws (A) and remove the 3or 4
flat washers, rubber bungs and
plastic spacer tubes (B).
! During the removal of the screws
occasionally spacer tubes fall
inside the product, these can be
remove by tilting the product forward
and recovering them from the floor or
inside the base of the machine.
!Cover the open transportation screw
holes with the 2or 4plastic caps
included in the instruction bag.
!Place the corrugated plastic sheet,
found on top of the appliance during
the unpacking process, into the base
of the appliance as shown in figure 2
(according to the model, consider
version A, Bor C).
A
A
A
A
B
B
B
B
1
3
2
1
3
1
2
A
C
B
2
WARNING:
keep packaging materials
away from children.
In some models this operation
will not be necessary, because
the corrugated plastic sheet
will be already placed on the
bottom of the appliance.

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!Connect the water hose to the water
supply tap (fig. 3) only using the hose
supplied with the appliance (do not
reuse old hose-sets).
!Some models may include one or more of
the following features:
!HOT&COLD (fig. 4):
water mains connection settings with hot
and cold water for higher energy savings.
Connect the grey tube to the cold water
tap and the red one to the hot water
tap. The machine can be connected to
the cold water tap only: in this case, some
programs may start a few minutes later.
!AQUASTOP (fig. 5):
a device located on the supply tube that
stops water flow if the tube deteriorates;
in this case, a red mark will appear in the
window “A” and the tube must be
replaced. To unscrew the nut, press the
one-way lock device "B".
!AQUAPROTECT – SUPPLY TUBE WITH
GUARD (fig. 6):
Should water leak from the primary
internal tube "A", the transparent
containment sheath "B" will contain water
to permit the washing cycle to complete.
At the end of the cycle, contact the
Customer Service Centre to replace the
supply tube.
!The washing machine should be installed
in its final position such that the water fill
hose is not kinked or trapped. The
corrugated drain hose should be inserted
into suitable drain pipe of between 50 cm
and 85 cm height above the floor using
the curved drain hose support. If an under
sink connection is used the drain hose
must be routed above the sink overfill
opening to prevent back siphoning. Care
must be taken to avoid kinking or trapping
the drain hose (fig. 7).
3
1
4
B
A
5
B
A
6
min 50 cm
max 85 cm
+2,6 mt
max
max 100 cm
min 4 cm
7
Hydraulic connections
Setting

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!Level the appliance using the feet as
illustrated in figure 8:
a. turn the nut clockwise to release the
screw;
b. rotate the foot to raise or lower it until it
touches to the floor;
c. lock the foot, screwing in the nut, until it
tightens against to the bottom of the
washing machine.
!Plug in the appliance.
A
B
C
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The detergent draw is split into 3
compartments as illustrated in figure 9:
!compartment "1": for prewash detergent;
!compartment “ ”: for special additives,
softeners, starch fragrances, etc.;
!compartment "2": for washing detergent.
A liquid detergent cup is also included IN
SOME MODELS (fig. 10). To use it, place it
in compartment "2". This way, liquid
detergent will only enter the drum at the
right time. The cup can also be used for
bleach when the “Rinse” program is
selected.
WARNING:
contact the Customer Service Centre
should the power cord need
replacement.
Detergent drawer
WARNING:
only use liquid products; the washing
machine is set to automatically dose
additives at each cycle during the last
rinse.
WARNING:
some detergents are not designed for
use in the dispenser drawer but are
supplied with their own dispenser that
is placed in the drum directly.
WARNING:
installation faults are not covered by
the manufacturers warranty.

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3. PRACTICAL TIPS
WARNING: when sorting laundry, make
sure:
- have eliminated metallic objects such as
hair clips, pins, coins, from laundry;
- to have buttoned pillow cases, closed
zips, tied loose belts and long robe
ribbons;
- to have removed rollers, hooks or clips
from curtains;
- to have carefully read clothing washing
labels;
- to have removed any persistent stains
using specific detergents.
!When washing rugs, bedcovers or other
heavy clothing, we recommend you avoid
the spinning cycle.
!To wash wool, make sure the item can be
machine washed. Check the fabric label.
A guide environmentally friendly and
economic use of your appliance.
Maximise The Load Size
!Achieve the best use of energy, water,
detergent and time by using the
recommended maximum load size.
Save up to 50% energy by washing a full
load instead of 2 half loads.
Do you need to pre-wash?
!For heavily soiled laundry only!
SAVE detergent, time, water and
between 5 to 15% energy consumption
by NOT selecting Prewash for slight to
normally soiled laundry.
Is a hot wash required?
!Pretreat stains with stain remover or soak
dried in stains in water before washing to
reduce the necessity of a hot wash
programme.
Save up to 50% energy by using a 60°C
wash programme.
Before using a drying programme
(WASHER-DRYERS)
!SAVE energy and time by selecting a
high spin speed to reduce the water
content in laundry before using a drying
programme.
Following is a quick guide with tips and
recommendations on detergent use at the
various temperatures. In any case, always
read the instructions on the detergent for
correct use and doses.
Load tips
Helpful suggestions for the user
When washing heavily soiled whites,
we recommend using cotton
programs of 60°C or above and a
normal washing powder (heavy duty)
that contains bleaching agents that at
medium/high temperatures provide
excellent results.
For washes between 40°C and 60°C
the type of detergent used needs to be
appropriate for the type of fabric and
level of soiling.
Normal powders are suitable for “white”
or colour fast fabrics with high soiling,
while liquid detergents or “colour
protecting” powders are suitable for
coloured fabrics with light levels of
soiling.
For washing at temperatures below
40°C we recommend the use of liquid
detergents or detergents specifically
labeled as suitable for low temperature
washing.
For washing wool or silk, only use
detergents specifically formulated for
these fabrics.

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4. MAINTENANCE AND
CLEANING
To clean the washing machine exterior, use
a damp cloth, avoiding abrasives, alcohol
and/or solvents. To maintain a good wash
performance we recommend that the soap
drawer and pump filters are regularly
cleaned. A monthly service wash, using a
proprietary cleaner is also recommended.
!We recommend you clean the drawer to
avoid accumulating detergent and
additive residue.
!To do this, extract the drawer using slight
force, clean it with running water and
reinsert it in its housing.
!Ensure the siphon cap is correctly
refitted.
!The washing machine comes with a
special filter able to trap large residue,
such as buttons or coins, which could
clog the drain.
! ONLY AVAILABLE ON CERTAIN MODELS:
pull out the corrugated hose, remove the
stopper and drain the water into a
container.
!Ensure all the water has been emptied
from the drum.
!Before unscrewing the filter, we
recommend you place an absorbent cloth
under it to keep the floor dry. A small
amount of water will come out of the filter
as you remove it - this is normal.
!Turn the filter counter-clockwise to the
limit stop.
!Remove and clean the filter; when
finished, replace it turning it clockwise.
The filter handle will be locked when it is
not possible to turn any further and the
handle is horizontal. Smearing a small
amount of liquid soap on the filter seal will
help refitting.
!Repeat the previous steps in reverse
order to reassemble all parts.
!Should the washing machine be stored in
an unheated room for a long period of
time, drain all water from tubes.
!Unplug the washing machine.
!Detach the tube from the drainage
system and clip on the rear of the
machine and lower it, fully draining water
into a bowl.
!Secure the drain tube with the drainage
system and clip on the rear of the
machine when finished.
!Keep the door glass and gasket clean.
Drawer cleaning
Filter cleaning
Suggestions for moves or
prolonged disuse
The manufacturers warranty only
covers faults within the product of a
mechanical or electrical nature.
Faults caused by handling,
installation or miss use are not
covered and may incur a charge for
any repair visit to resolve.

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5. PORTHOLE EMERGENCY OPENING
Should the porthole be locked due to power
shortage or as a result of a fault, it can be
opened according to the following
emergency unlocking procedure:
1. Disconnect the machine from the power
socket.
2. Ensure that the water level is below the
porthole before opening it, to prevent any
flooding. Otherwise, drain excess water
through the drain tube and collect it in a
bucket.
3. Take out the detergent compartment
(fig. 1).
4. Lever with a screw driver or similar tool,
as shown in figure 2, to operate the
emergency device. Carry out the same
procedure 2 times, then open the
porthole.

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6. WI-FI
This appliance is equipped with Wi-Fi
technology that allows you to control it
remotely via App, thanks to Wi-Fi function.
MACHINE ENROLLMENT (ON APP)
!Download the Candy simply-Fi App on
your device.
!Open the App, create the user profile and
enroll the appliance following the
instructions on the device display or the
"Quick Guide" attached on the machine.
ENABLE REMOTE CONTROL (VIA APP)
After the machine enrollment, every time
you want to manage it remotely through the
App, firstly you have to load the laundry, the
detergent, close the door and select the
Wi-Fi position on the machine. From that
moment on you can manage it through the
App commands.
The Candy simply-Fi App is available
for devices running both Android and
iOS, both for tablets and for
smartphones.
Get all the details of the Wi-Fi
functions by browsing the App in
DEMO mode.

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7. QUICK USER GUIDE
This washing machine automatically adjusts
the level of the water to the type and
quantity of washing. This system gives a
reduction in energy consumption and a
saving in washing times.
!Turn on the appliance and select the
required program.
!Adjust the washing settings if necessary
and select the required options.
!Press the START/PAUSE button to start
the program.
!At the end of the program, the message
"END" will appear on the display
!Turn off the washing machine.
For any type of wash, see the program
table and follow the operating sequence
as indicated.
Water pressure:
min 0.05 Mpa / max 0.8 Mpa
(0.05 MPa dispenses approximately 1 litre
of water in 10 seconds)
Spin r.p.m.: See rating plate.
Power input / Power current fuse amp /
Supply voltage: See rating plate.
8. CONTROLS AND
PROGRAMS
A
ON/OFF button
B
SMART RING (ring for selecting
PROGRAMMES/OPTIONS)
C
START/PAUSE button
D
SET/CONFIRM button
E
OPTION area
F
ZOOM function button
D+F
CHILD LOCK
G
DISPLAY
H
Wi-Fi position/Wi-Fi indicator
light
I
PROGRAMME area
Program selection
DRYING (WASHER-DRYERS only)
If you would like the drying cycle
to begin automatically after
washing, select the washing
program required and select the
drying cycle by the "SET" button.
Or you can finish the wash and
then select the drying program.
Technical data

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!To turn the appliance on and off, press
the ON/OFF button.
Language setting
!After connecting the machine to the
network and turning it on, turn the
"SMART RING" to display the available
languages.
!Select the desired language by turning
the "SMART RING" and confirm by
pressing "SET". From now on, you can
select and start programs.
Change the language
If you want to change the setting language
you will have to hold the "SET" button
down for 5 seconds. The welcome
message will appear on the display, and by
turning the "SMART RING" you will be able
to choose a new language.
!After turning the appliance on, rotating
the "SMART RING" the icons for the
programmes will light up and the display
will show the description and the relevant
parameters.
!To start the selected cycle with the preset
parameters, press START/PAUSE.
!If the selected programme is to be
modified, press "SET" and rotate the
"SMART RING" next to the icon of the
selected option; then, press "SET" again.
!Rotating the "SMART RING" you can
display the available selections for the
set option. To confirm press "SET", then
press START/PAUSE to start the cycle or
repeat the operation for other options.
!Press to start the set cycle.
WARNING:
Do not touch the display while fitting the
plug, because during the initial seconds,
the machine performs a self-calibration
that might be interrupted: if this
occurs, the machine may not operate
properly. In this case, remove the plug
and repeat the operation.
ON/OFF button
At the end of the cycle, do not forget
to turn off the appliance by the
ON/OFF button, disconnect the plug
and close the water faucet.
First starting
Through this process all saved
settings will be cancelled.
SMART RING (ring for selecting
PROGRAMMES/OPTIONS)
When the appliance is turned on again,
the last programme will be shown,
memorising the previously set values.
Only the options compatible with the
set programme can be selected.
To cancel the program selection, turn
the "SMART RING" to the program
area and press "SET".
When the programme is running, the
display will show the time to elapse.
Rotating the "SMART RING" all
information about the cycle will be
displayed.
START/PAUSE button
Close the porthole BEFORE pressing
the START/PAUSE button.

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CYCLE DURATION
!When a programme is selected the
display automatically shows the cycle
duration, which can vary, depending on
the options selected.
!Once the programme has started you will
be kept informed constantly of the time
remaining to the end of the wash.
!The appliance calculates the time to the
end of the selected programme based
upon a standard loading, during the cycle,
the appliance corrects the time to that
applicable to the size and composition of
the load.
ADD OR REMOVE ITEMS AFTER THE
PROGRAMME HAS STARTED (PAUSE)
!Press START/PAUSE (the display shows
PAUSE).
!After adding or removing items, close the
porthole and press START/PAUSE (the
programme will resume from when it was
interrupted).
CANCELLING THE SET PROGRAMME
!To cancel the programme, press the
ON/OFF button for about 2 seconds until
the display switches off.
- TEMPERATURE
!By this option you can change the
temperature of the washing cycles.
- SPIN
!By this option you can reduce the
maximum spin speed for the set
programme, until it is completely excluded.
!If the label does not show any
instructions, you can spin to the
maximum speed set for the programme.
!It is possible to modify the spin speed at
any time, without shifting the machine to
PAUSE.
- DELAY START
!By this option you can programme the
start of the washing cycle.
!Selecting the dedicated icon by the
"SET" button you can set a delay from 1
hour to max. 24 hours.
!Confirm pressing the "SET" button.
After starting the washing machine
you need to wait a few seconds before
the appliance starts the programme.
Ensure that the water level is below
the porthole before opening it, to
prevent any flooding.
OPTION area
The options must be selected before
pressing the START/PAUSE button.
To prevent damage to the fabrics, it is
not possible to increase the
temperature above the maximum
value set for each programme.
To prevent damage to the fabrics, it is
not possible to increase the speed
over the maximum one set for each
programme.
An over dosing of detergent can
cause excessive foaming. If the
appliance detects the presence of
excessive foam, it may exclude the
spinning phase or extend the duration
of the programme and increase water
consumption.
The machine is fitted with a special
electronic device, which prevents the
spin cycle should the load be
unbalanced. This reduces the
vibration, improves noise reduction and
prolongs the life of the washing
machine.

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!Press START/PAUSE to start the
counting at the end of which the
programme will automatically start.
!The delay start can be cancelled, pressing
the ON/OFF button for about 2 seconds,
until the display switches off.
- STEAM
!By this option you can add a specific
steam treatment to some washing cycles
(see programme table).
!The steam function relaxes the folds and
makes ironing times shorter.
!Fibres are regenerated and refreshed,
removing all smells from the items.
!A dedicated steam treatment was devised
for each programme, to guarantee
washing top efficiency depending on item
fabrics and colours.
!By activating the "ZOOM" function
through the dedicated button, each
fabrics can be washed in less than
59 minutes in the programmes that
include it (see programme table) while
guaranteeing washing performance.
!With the exclusive "Mix Power Jet+"
system the detergent is injected and
immediately activated in the core of the
fabrics, guaranteeing a deep washing
result.
Setting BEFORE selecting one or more
options
!After selecting the programme, press
"ZOOM" to activate the function. The
display shows the new information about
the cycle.
!The options of the programme can be
modified only in agreement with the new
length of the programme.
!Press START/PAUSE to start washing.
Setting AFTER having selected one or
more options
!Press "ZOOM" to activate the function.
The display shows the new information
about the cycle.
!The previously set options will be
automatically upgraded to the new length
of the programme and the NON
compatible ones will be cancelled. The
previously set temperature and spin
levels will not be exceeded to safeguard
the fabrics and for getting the best
washing result in a shorter time.
!Press START/PAUSE to start washing.
!To deactivate the function, press
"ZOOM" again (the previously set options
will be reset).
!The simultaneous press of "SET" and
"ZOOM" buttons for about 3 seconds
can lock the buttons. In this way, you can
avoid involuntary or accidental modifications.
!The button lock can be cancelled by
simply pressing the two activation buttons
and turning the appliance off.
In case of power shortage while the
washing machine is running, a special
memory will keep the setting and, when
powers come back, the machine will
resume from when it had stopped.
ZOOM function button
In addition, the "ZOOM" function can
be activated within 15 seconds from
the start of the washing cycle.
In addition, the "ZOOM" function can
be deactivated within 15 seconds from
the start of the washing cycle.
CHILD LOCK

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PROGRAMME
1)
2)
(MAX.)
2
1
(MAX.)
(see control panel)
Standard*
Standard*
Standard*
Standard*
2
1
COTTON
STRONG
3)
7
3
8
3,5
9
4
10
4,5
90°
( )
COTTON**
3)
7
3
8
3,5
9
4
10
4,5
60°
( )
SYNTHETIC
AND COLOURED
3)
3,5
2
4
2,5
4,5
2,5
5
3
40°
( )
WOOL
1
1
2
2
2
2
2
2
40°
DELICATE
3)
2,5
2,5
2,5
2,5
2,5
2,5
2,5
2,5
40°
PERFECT 20°
3)
7
3
8
3,5
9
4
10
4,5
20°
RINSE
-
-
-
-
-
-
-
-
-
DRAIN & SPIN
-
-
-
-
-
-
-
-
-
Position that you have to select when you want to enable remote control through the
App (via Wi-Fi).
Table of programmes

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Please read these notes:
1) Maximum load capacity of dry clothes,
according to the model used (see control
panel).
2) When a program is selected, the display
will show a recommended wash
temperature that can be reduced (where
allowed) by setting the TEMPERATURE
through the "SET" button. However it’s
not possible to increase this option
beyond the maximum value given.
3) Steam Function Available.
*Default program (without "ZOOM"
option).
( ) The pre-wash option is available only by
selecting the program through the App.
(Only for models with liquid
detergent compartment)
When only a limited number of articles
have stains which require treatment with
liquid bleaching agents, preliminary
removal of stain can be carried out in
the washing machine.
Pour the bleach into the liquid bleach
container, inserted into the compartment
marked "2" in the detergent drawer,
and set the special programme RINSE.
When this phase has terminated,
switch off the appliance, add the
rest of the fabrics and proceed
with a normal wash on the most
suitable programme.
** STANDARD COTTON PROGRAMMES
ACCORDING TO (EU) No 1015/2010 and
No 1061/2010.
COTTON PROGRAMME WITH A
TEMPERATURE OF 60°C.
COTTON PROGRAMME WITH A
TEMPERATURE OF 40°C.
These programmes are suitable to
clean normally soiled cotton laundry and
they are the most efficient programmes
in terms of combined energy and water
consumptions for washing cotton
laundry.
These programmes have been
developed to be compliant with the
temperature on the wash label on the
garments and the actual water
temperature may slightly differ from the
declared temperature of the cycle.

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To clean different types of fabrics and
various levels of dirt, the washing machine
has specific programs to meet every need
of washing (see table of programmes).
COTTON STRONG
Made to have a perfect washing. The final spin
at maximum speed gives more efficient
removal.
COTTON
This program is suitable to clean normally soiled
cotton laundry and it is the most efficient program
in terms of combined energy and water
consumptions for washing cotton laundry.
SYNTHETIC AND COLOURED
This programme allows you to wash
different type’s fabrics and different colours
all together. The rotation movement of the
drum and the water levels are optimized,
both during the washing the rinsing phase.
The accurate spin action, ensures a
reduced formation of creases in the fabrics.
Thanks to "Mix Power Jet+" technology, a
complete washing cycle optimization is
possible.
WOOL
This program performs a wash cycle
dedicated to the wool fabrics that can be
washed in a washing machine, or the
articles to be washed by hand.
DELICATE
This program has reduced periods of drum
rotation during the cycle and is particularly
suitable or washing delicate fabrics. The
wash cycle and rinses are carried out with a
high level of water to ensure the best
performance.
PERFECT 20°
This innovative "Mix Power Jet+"
technology, allows you to wash fabrics such
as cottons, synthetics and mixed fabrics at
20°C with a performance which is
comparable to a 40°C wash.
The consumption of this programme is
about 50% of a conventional 40°C. Cottons
wash.
We suggest a wash load equal to 2/3 of the
maximum capacity of the machine.
RINSE
This program performs 3 rinses with an
intermediate spin (which can be reduced or
excluded by using the appropriate button) . It
is used for rinsing any type of fabric, for
example after a wash carried out by hand.
DRAIN & SPIN
The program completes the drain and a
maximum spin. It is possible to delete or
reduce the spin with the SPIN option
through the "SET" button.
Wi-Fi
Position that you have to select when you
want to enable remote control through the
App (via Wi-Fi). In this case, the start of
cycle will take place through the App
commands.
Programmes selection
WARNING:
New coloured garments should be
washed separately for at least 5 or 6
washes.
Certain large dark items such as jeans
and towels should always be washed
separately.
Never mix NON COLOURFAST fabrics.

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9. THROUBLESHOOTING AND WARRANTY
If you believe the washing machine is not working correctly, consult the quick guide
provided below which includes some practical tips on how to fix the most common
problems.
ERROR CODE FORMAT
Error shown
Possible causes and practical solutions
E2 (with display)
2 flashes of the LEDs
(without display)
The machine cannot load water.
Make sure the water supply tap is open.
Make sure the water supply hose isn’t bent, kinked or trapped.
Make sure the drain pipe is at the proper height (see installation section).
Close the water supply tap, unscrew the filler hose from the back of
the washing machine and make sure the “anti-sand” filter is clean
and not blocked.
E3 (with display)
3 flashes of the LEDs
(without display)
The washing machine does not drain water.
Make sure the filter is not clogged.
Make sure the drain hose isn’t bent, kinked or trapped.
Make sure the home drainage system is not blocked and is allowing
water to flow through without obstruction. Try to drain the water in the sink.
E4 (with display)
4 flashes of the LEDs
(without display)
There is too much foam and/or water.
Ensure the correct amount of detergent is being used and the
detergent is designed for use in a washing machine.
E7 (with display)
7 flashes of the LEDs
(without display)
Door problem.
Make sure the door is correctly closed.
Make sure the clothes inside the drum are not preventing the door
from closing fully.
If the door is locked, turn off and unplug the washing machine from
the electrical supply socket, wait 2-3 minutes and reopen the door.
Any other code
Turn off and unplug the washing machine, wait a minute. Turn on the
machine and restart a program. If the error occurs again contact an
Authorised Customer Service Centre directly.
!Models with a display: the error is shown by a number preceded by the letter “E”
(example: E2 = Error 2).
!Models without display: an error is shown by a sequence of flashes of every LED.
The error code is shown by the number of flashes followed by a pause of 5 seconds
(example: two flashes – pause 5 seconds – two flashes – repeating = Error 2).

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OTHER ANOMALIES
Problem
Possible causes and practical solutions
The washing machine
does not work / start
Make sure the product is plugged into a working supply socket.
Make sure power is on.
Make sure the wall socket is working, testing it with another
appliance such as a lamp.
The door may not be correctly closed: open and close it again.
Check whether the required program was correctly selected and the
start button pressed.
Make sure the washing machine is not in pause or time delay mode.
Water leaked on the
floor near the
washing machine
This may be due to a leak from the seal between the tap, supply
hose and fill valve; in this case, replace it and tighten the hose
connections correctly.
Make sure the front filter is correctly closed.
The washing machine
does not spin
The machine is fitted with a detection system that protects the load
and product from damage if the load is not balanced before spinning.
This may result in:-
•The machine attempts to balance the load, increasing the time of
spin.
•Reduction of the speed of spin to decrease vibrations and noise.
•The spin cycle aborting to protect the machine and load.
If this is experienced remove the load de-tangle it, reload it and
restart the spin program.
This could be due to the fact that water has not been completely
drained: wait a few minutes. If the problem persists, see Error 3
section.
Some models include a "no spin" function: make sure it is not
selected.
Check which options are selected and their effect on the spin cycle.
Excessive detergent can impede the spin cycle, ensure the correct
amount of detergent is being used.
Strong vibrations /
noises are heard
during the spin cycle
The washing machine may not be fully levelled: if necessary, adjust
the feet as indicated in the specific section.
Make sure transport screws, rubber bungs and spacer tubes were
removed.
Make sure there are no foreign objects inside the drum (coins,
hinges, buttons, etc…).
The standard manufacturer warranty covers faults caused by electrical or
mechanical faults in the product due to an act or omission of the manufacturer. If
a fault is found to be caused by factors outside the product supplied, miss-use or
as a result of the instructions on use not being followed, a charge may be
applied.